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* ConvenientReplacementCharacter: First appears already hanging out with the rest of the cast the episode after Laura's last, and is the character to fulfil Laura's role in Series 6. Justified by the fact that there is a two-month TimeSkip between Laura's last appearance in the present day of the series and Penny's first.



** Whilst Laura was pretty close management-wise to Brittas, being his Deputy Manager Dry, Penny simply runs the Solarium and Sauna, which being a privatised business, meant that she got less screentime with Brittas.
** Whilst Laura has her snarky moments in dealing with Brittas and she does seem to think of him as a bit of an idiot, she was also shown to hold great affection and even romantic feelings towards him, and usually tried to help him. Contrast with Penny, who makes it clear from the start how much she hated Brittas and is even willing to insult his appearance.

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** Whilst Laura was pretty close management-wise to Brittas, being his Deputy Manager Dry, Penny simply runs the Solarium and Sauna, which being a privatised business, meant that she got interacted a lot less screentime with Brittas.
** Whilst Laura has her snarky moments in dealing with Brittas and she does seem to think of him as a bit of an idiot, she was also shown to hold great affection and even romantic feelings towards him, and usually tried to help him. Contrast with Penny, who makes it clear from the start how has a much she hated frostier relationship with Brittas and to the point that she is even willing to insult his appearance.

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* TheGhost: After Series 5, presumably due to his actor's father (co-creator Andrew Norriss) leaving the show.

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* TheGhost: After Whilst he is given a fair amount of on-screen appearances, his last one is in "The Last Day" in Series 5, presumably due to his actor's father (co-creator Andrew Norriss) leaving although he still gets involved in some plots off-screen and even gets a line in Series 6's "At the show.Double".



* OutOfFocus: His only relevance to the plot in Series 7 is when the water pistol that Helen gives him is mistaken for a real gun in "Reviewing the Situation", and he's almost never mentioned otherwise. Even his sisters get more importance, their paternity being a major part of "Curse of the Tiger Women". That said, considering his age, it's likely that his lack of relevance may come from him possibly now going to school or playgroup during the events of each episode.

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* OutOfFocus: His only relevance to the plot in Series 7 is when the water pistol that Helen gives him is mistaken for a real gun in "Reviewing the Situation", and he's almost never mentioned otherwise.one could be forgiven otherwise for thinking that Carole only has twin girls. Even his sisters get more importance, their paternity being a major part of "Curse of the Tiger Women". That said, considering his age, it's likely that his lack of relevance may come from him possibly now going to school or playgroup during the events of each episode.



* TheGhost: They're mentioned a lot, but only very rarely appear in the flesh, although Emily can be seen being put in a drawer in "Mr. Brittas Changes Trains" and both show up in "UXB".

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* TheGhost: They're mentioned Unlike Ben, who makes a lot, but fair amount of on-screen appearances, they only appear very rarely appear in the flesh, although flesh. Emily can be is very briefly seen being put in a drawer in "Mr. Brittas Changes Trains" and Trains", both show up in "UXB"."UXB", and they also appear in a photograph in "Curse of the Tiger Women", but that's it for their on-screen appearances.



* TheGhost: Gets a few mentions after his only appearance on the show.

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* TheGhost: Gets a few mentions after his only The closest we get to an on-screen appearance on from him after "Shall We Dance?" is the show.drawing that Linda did of him in "At the Double".



* TheGhost: He's mentioned several times after "The Elephant's Child", but never appears in the flesh.

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* TheGhost: He's mentioned several times after "The Elephant's Child", but never appears in the flesh. Even in "The Elephant's Child", he represented as a bundle of blankets.



* SatelliteFamilyMember: Although Series 4 and 5 suggests that he might be a DumbassTeenageSon, he is given no concrete personality other than being one of Brittas' stepchildren, although he helps set up two separate subplots involving his mother Helen in Series 5.

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* SatelliteFamilyMember: Although Series 4 and 5 suggests suggest that he might be a DumbassTeenageSon, he is given no concrete personality other than being one of Brittas' stepchildren, although he helps set up two separate subplots involving his mother Helen in Series 5.



* SatelliteFamilyMember: Whilst "Back from the Dead" suggests that he might be unbothered by death in spite of his age, he is given no personality otherwise outside of the fact that he is one of Brittas' stepchildren.
* WhatHappenedToTheMouse:
** It isn't mentioned what happened to him and his brothers while Brittas was dead and Helen was in a mental institution between "The Last Day" and "Back with a Bang".
** While most of the fates of the characters are revealed in "In the Beginning...", it's never explained what happened to him and his brothers in the future.

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* SatelliteFamilyMember: Whilst "Back from the Dead" suggests that he might be unbothered by death in spite of his age, his only relevance comes from Helen wanting to look calm in front of his form teacher in "Safety First", and he is given gets no personality otherwise outside of the fact that he whatsoever otherwise.
* WhatHappenedToTheMouse: Like his other brothers, it
is one of Brittas' stepchildren.
* WhatHappenedToTheMouse:
** It isn't mentioned
left unclear what happened happens to him when his parents are away for long periods of time, such as in "Surviving Christmas" and his brothers while Brittas was dead and Helen was final fate in a mental institution between "The Last Day" and "Back with a Bang".
** While most of the fates of the characters are revealed in "In the Beginning...", it's never explained what happened to him and his brothers in the future.
2019 is left unsaid.

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* LoveHurts: None of her romantic relationships go right for her - Derrick ditches her halfway into her pregnancy without paying the mortgage on their home, she fails to raise enough money to move to Australia to be with an old boyfriend, Ronald ends up in an UncertainDoom in the vents of the centre, Gerald downright dies thanks to Tim, and Herr von Trap ditches her as well in favour of a nun.



* MamaBear:

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* MamaBear: Despite her quirky ways in raising her children, she's rather protective of them.



** In "Snap Happy", she punches out a pirate party entertainer because he let Ben get at the party bags (even if it was because Ben forced him to), putting him at risk of tooth decay.



* {{Flanderization}}: Up to Series 5, he was largely depicted as a normal kid, with his violent traits either being minor jokes or more typical for his age. Come Series 6 and he's a borderline EnfantTerrible, with most references to him being him committing something violent like dangling his teacher out of a window. That said, this is reversed in Series 7, with the worst thing he did there being to squirt people with a water gun in "Reviewing the Situation".

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* {{Flanderization}}: Up to Series 5, he was largely depicted as a normal kid, with his violent traits either being minor jokes or more typical for his age. Come Series 6 and he's a borderline EnfantTerrible, with most references to him being him committing something violent like dangling his teacher out of a window. That said, this This is reversed in Series 7, with helped by the worst thing fact that he did there being to squirt people with a water gun in "Reviewing the Situation".is largely OutOfFocus that series.



* SuperStrongChild: Manages to close a cupboard door despite being only about a couple of months old at best in "Set In Concrete", is capable of easily climbing around the air ducts of the centre as a three-year-old in Series 4, and manages to dangle his teacher out of a window off-screen in "Mr. Brittas Falls In Love" despite still being a young child.
* TookALevelInJerkass: Up until Series 6, the worst thing he did was calling his mother a "poohead" in "The Lies Have It". Come Series 6 and we are treated to such acts from him such as him dangling a teacher out of a window, biting and threatening other children, and being implied to have lopped off the hand of a children's entertainer.
* TookALevelInKindness: After being an EnfantTerrible in Series 6, the worst thing he does in Series 7 is the more normal activity of simply squirting his mother and Colin in "Reviewing the Situation".

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* SuperStrongChild: Manages to close a cupboard door despite being only about a couple of months old at best in "Set In Concrete", is capable of easily climbing around the air ducts of the centre as a three-year-old in Series 4, and manages to dangle his teacher out of a window off-screen in "Mr. Brittas Falls In Love" despite still being a young child.
child and apparently mangles a child entertainer's hand with a Flymo (a brand of lawnmower) off-screen in "Snap Happy".
* TookALevelInJerkass: Up until Series 6, the worst thing he did was calling his mother a "poohead" in "The Lies Have It". Come Series 6 and we are treated to such acts from him such as him dangling a teacher out of a window, biting and threatening other children, and being implied to have lopped apparently lopping off the hand of a children's entertainer.
* TookALevelInKindness: After being an EnfantTerrible in Series 6, the worst thing he does in Series 7 is the more normal typical activity of simply squirting his mother and Colin in "Reviewing the Situation".

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* ChuckCunninghamSyndrome: Never mentioned again after "The Christening", not even to make an appearance at Brittas' funeral.

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* ChuckCunninghamSyndrome: Never mentioned again Only gets one indirect mention from Carole in "Curse of the Tiger Women" after "The Christening", not even to make making an on-screen appearance at Brittas' funeral.



* BlackmailBackfire: After Brittas breaks his sponsored silence in front of him in "Sex, Lies and Red Tape", hetries to blackmail Brittas, offering to not tell anyone that he saw him break the silence as long as Brittas allows him to see Laura. Brittas isn't having any of it, however, being unwilling to lie, and he doesn't allow him to do so. For bonus points, Brittas himself then proceeds to reveal to everyone that the silence is over.

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* BlackmailBackfire: After Brittas breaks his sponsored silence in front of him in "Sex, Lies and Red Tape", hetries he tries to blackmail Brittas, offering to not tell anyone that he saw him break the silence as long as Brittas allows him to see Laura. Brittas isn't having any of it, however, being unwilling to lie, and he doesn't allow him to do so. For bonus points, Brittas himself then proceeds to reveal to everyone that the silence is over.


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* SeriesGoal: To impregnate Laura so that his father gets an heir and puts him in the will. He succeeds by the end of "The Lies Have It".

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* MostWritersAreWriters: "Sex, Lies and Red Tape" reveals that one of her talents is in novel writing, although since it's [[ButtMonkey Carole]], only Michael and Laura discover she even writes at all and the manuscript gets destroyed at the end. It briefly comes back in "Reviewing the Siutation", but since Carole's applying it to a review of Linda's work, it's received less favourably.



* {{Dismotivation}}: Whenever given a duty by Brittas.
* DisappearedDad: His father is never mentioned, and with "Reviewing the Situation" revealing his real last name as Göebbels and that his family can be traced back from Eastern Germany, this leads to FridgeHorror.

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* {{Dismotivation}}: Whenever One of the staff members least likely to do their job, especially when it's a order given a duty by Brittas.
Brittas. Most notably, when Gavin asks him to man reception in "Pregnant!", Tim refuses, telling Gavin that he would rather stay in the staff meeting room and read a book.
* DisappearedDad: His father father's name is never mentioned, not given on his birth certificate, and with from what Tim says of him in "Reviewing the Situation" revealing his real last name as Göebbels and Situation", it would seem that his family can be traced back from he remained behind in Eastern Germany, this leads Germany whilst his mother escaped to FridgeHorror.the West.



* FlatCharacter: We don't get to learn about her very much, not helped by the fact that most of her time is spent consoling Helen. Tellingly, "Snap Happy", which has Helen away from the centre for the majority of the episode, barely features her.

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* FlatCharacter: We don't Outside of her dislike for Brittas and her apparently harbouring a crush on Gavin, we get to learn very little about her very much, her, not helped by the fact that most of her time is spent consoling Helen.screentime in the latter half of Series 6 involves her assisting in Helen's issues. Tellingly, "Snap Happy", which has Helen away from the centre for the majority of the episode, barely features her.



* SuspiciouslySimilarSubstitute: Introduced after Laura left and fulfilled the OnlySaneEmployee and TheConfidant roles left behind by her.

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* SuspiciouslySimilarSubstitute: Introduced after Laura left and fulfilled filled the OnlySaneEmployee and TheConfidant roles left behind by her.



* WomenAreWiser: To Brittas, much like Laura before her.

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* WomenAreWiser: To Much like her predecessor Laura, she is much smarter than Brittas, much like Laura before her.usually pointing out the flaws in his plans.



* PassedInTheirSleep: According to Helen in "Gavin Featherly R.I.P.", this is how he died, with her finding him dead in his kennel.

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* PassedInTheirSleep: According to Helen in "Gavin Featherly R.I.P.", this is how he died, passed in his sleep, with her finding him dead in his kennel.

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* SuperStrongChild: Manages to close a cupboard door despite being only about a couple of months old at best in "Set In Concrete", is capable of easily climbing around the air ducts of the centre as a three-year-old in Series 4, and manages to dangle his teacher out of a window off-screen in "Mr. Brittas Falls In Love" despite still being a young child.



* HeroicSelfDeprecation: Jim doesn't regard himself highly, seeing himself as a failure and feeling like he has wasted his life.



* LikeFatherUnlikeSon: Jim has a rather low opinion of himself and sees himself as a failure, which is the complete opposite of his son Gordon's unshakable high self-confidence.



* OnlyKnownByTheirNickname: He's only ever referred to as either "Dad" or "Jim" in "Mums and Dads", but ''Gordon Brittas: Sharing the Dream'' reveals that "Jim" is short for James.

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* OnlyKnownByTheirNickname: He's only ever referred to as either "Dad" "Dad", "Mr. Brittas", or "Jim" in "Mums and Dads", but ''Gordon Brittas: Sharing the Dream'' reveals that "Jim" is short for James.



* UnseenNoMore: First mentioned in "Mums and Dads" and indirectly in "New Generations" before finally appearing in the flesh in "Two Little Boys".



* ReallyGetsAround: His initial relationship with Laura ended when she caught her cheating on him. In her conversation with him in "Sex, Lies and Red Tape", Laura points out that he had a habit of fooling around with other woman and had hoped he would have changed upon marriage.

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* ReallyGetsAround: His initial relationship with Laura ended when she caught her cheating on him. In her conversation with him in "Sex, Lies and Red Tape", Laura points out that he had a habit of fooling around with other woman women and had hoped he would have changed upon marriage.



* SatelliteFamilyMember: They do set up the plots of "The Christening" and "We All Fall Down", but have no personality beyond being Brittas' twin sons, although it might be jusitifed by the fact that they're still toddlers by the end of the series.

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* SatelliteFamilyMember: They do set up the plots of "The Christening" and "We All Fall Down", but have no personality beyond being Brittas' twin sons, although it might be jusitifed justified by the fact that they're still toddlers by the end of the series.



* WhatHappenedToTheMouse:
** It isn't mentioned what happened to them and their brothers while Brittas was dead/in hospital and Helen was in a mental institution between "The Last Day" and "Back with a Bang".
** While most of the fates of the characters are revealed in "In the Beginning...", it's never explained what happened to them and their brothers in the future.

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* WhatHappenedToTheMouse:
** It isn't mentioned
WhatHappenedToTheMouse: Like their older half-brothers, what happened exactly happens to them when Helen and their brothers while Brittas was dead/in hospital and Helen was are away for extended periods of time, like in a mental institution between "Surviving Christmas" is left unclear, although "The Last Day" and "Back with Chop" suggests that they are sometimes looked after by a Bang".
** While most of the
childminder. Most notably, their fates of the characters in 2019 are revealed left unclear in "In the Beginning...", it's never explained what happened to them and their brothers in the future.".



* DaddysGirl: Really looks up to her father and was inspired to pursue Brittas' dream through a letter that Colin wrote to her. The fact that Colin depicted himself as basically a superhero to her would probably create that adoration. Colin himself does love her enough to write letters to her despite his physical absence in her life and has a desire to make her proud of him.



* DepartmentOfChildDisservices: Subverted at first - being a child services agent, he does try to force Carole's children away from her, but he was running on the valid concern that she was raising them in the leisure centre, and he was kind enough to offer her a job after listening to their singing. However, "Back with a Bang" has her back to living in the centre after he ran off with a nun, with no indication that he made any efforts to prevent her children from returning to a potentially unstable life in the leisure centre.

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* DepartmentOfChildDisservices: Subverted at first - being a child services agent, he does try to force Carole's children away from her, but he was running on the valid concern that she was raising them in the leisure centre, and he was kind enough to offer her a job after listening to their singing. However, "Back with a Bang" has her back to living in the centre after he ran off with a nun, with no indication that he made any efforts to prevent her children from returning to a potentially an unstable life in the leisure centre.



* SatelliteFamilyMember: He's the culmination of hs father Michael's SeriesGoal of getting his mother Laura pregnant and is the reason why Laura is PutOnABus, but he doesn't get much characterisation in his one appearance on-screen beyond being TheWatson.

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* SatelliteFamilyMember: He's the culmination of hs his father Michael's SeriesGoal of getting his mother Laura pregnant and is the reason why Laura is PutOnABus, but he doesn't get much characterisation in his one appearance on-screen beyond being TheWatson.



* TheGhost: After his birth in "The Elephant's Child".

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* TheGhost: After his birth in He's mentioned several times after "The Elephant's Child".Child", but never appears in the flesh.



* LikeFatherLikeSon: Much like his mother, he seems to be uninterested with schoolwork.

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* LikeFatherLikeSon: Much like his mother, he seems to either be uninterested and has trouble with schoolwork.
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* AMFMCharacteterization: When talking about the Music/NeilSedaka tape that he once gifted Helen in ''Gordon Brittas: Sharing the Dream'', Brittas mentions that Helen's favourite songs on it are "Litte Devil", "King of Clowns", "One Night Stand", "Solitaire", and "Our Last Song Together", referencing how she is a sexually promiscuous but depressed woman who wants nothing more than to get away from Brittas, not that he completely realises.

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* AMFMCharacteterization: AMFMCharacterization: When talking about the Music/NeilSedaka tape that he once gifted Helen in ''Gordon Brittas: Sharing the Dream'', Brittas mentions that Helen's favourite songs on it are "Litte Devil", "King of Clowns", "One Night Stand", "Solitaire", and "Our Last Song Together", referencing how she is a sexually promiscuous but depressed woman who wants nothing more than to get away from Brittas, not that he completely realises.
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* AMFMCharacteterization: When talking about the Music/NeilSedaka tape that he once gifted Helen in ''Gordon Brittas: Sharing the Dream'', Brittas mentions that Helen's favourite songs on it are "Litte Devil", "King of Clowns", "One Night Stand", "Solitaire", and "Our Last Song Together", referencing how she is a sexually promiscuous but depressed woman who wants nothing more than to get away from Brittas, not that he completely realises.
-->'''Mr. Brittas''': Helen says it sums up all her hopes and dreams.

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* WhatDoesSheSeeInHim: With Brittas - "Sex, Lies and Red Tape" reveals that even though he's a complete idiot who ruins everything, she still understands how he actually cares for and wants to help people succeed in their goals.

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* WhatDoesSheSeeInHim: With WhatDoesSheSeeInHim:
** Harbours romantic feelings for
Brittas - "Sex, Lies in Series 3 and Red Tape" reveals 4 despite the fact that even though he's a complete idiot who ruins everything, she still understands everything. Helps that she's the one character to understand how he actually cares for and wants to help people succeed in their goals. goals.
** She gets back together with Michael despite the fact that not only did he cheat on her, but seems to be only interested in her for her ability to produce a son for his father. Brittas himself actually questions why Laura decided to reconcile with Michael in "Shall We Dance?", to which she replies that, in spite of it all, she still loves him.

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* ParentsAsPeople: From what we see, she is a genuinely loving parent to Ben and the twins, but being homeless means that she has to take desperate actions, such as keeping children in drawers and cupboards, to keep them safe and close to her.



* HilariouslyAbusiveChildhood: Raised in cupboards and drawers in his infancy and early childhood, which is not developmentally good for him as the others point out and seemingly confirmed by Series 6 when he becomes an EnfantTerrible. This is not getting into the time that Carole almost roasted him in his drawer.

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* HilariouslyAbusiveChildhood: Raised in cupboards and drawers in his infancy and early childhood, which is not developmentally good for him as the others point out and seemingly confirmed by Series 6 when he becomes an EnfantTerrible. This is not getting into the time that Carole almost roasted him in his drawer. Or the time he was put in kennels.



* TookALevelInKindness: After being an EnfantTerrible in Series 6, the worst thing he does in Series 7 is the more typical activity of squirting his mother and Colin in "Reviewing the Situation".

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* TookALevelInKindness: After being an EnfantTerrible in Series 6, the worst thing he does in Series 7 is the more typical normal activity of simply squirting his mother and Colin in "Reviewing the Situation".



* InnocentBlueEyes: "Curse of the Tiger Women" mentions that they have blue eyes. Makes sense, seeing as they are the young and innocent twin daughters of Carole.

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* HilariouslyAbusiveChildhood: Much like their older half-brother, their childhood is being spent living in drawers. They don't seem to be as developmentally affected by this as Ben on account of their age, although they are mentioned to have started biting other children in "We All Fall Down" and seem to be rather timid in "Curse of the Tiger Women".
* InnocentBlueEyes: "Curse of the Tiger Women" mentions reveals that they have blue eyes. Makes sense, seeing as they are the young and innocent twin daughters of Carole.



* SatelliteFamilyMember: Their birth is used to set up paternity drama relating to their parents Brittas and Carole, but they themselves get little characterisation, although "We All Fall Down" implies that they might have started gaining the same BrattyHalfPint tendencies as their brother. May be justified by the fact that they're only three by the end of the series.

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* SatelliteFamilyMember: Their birth is used to set up paternity drama relating to their parents Brittas and Carole, but they themselves get little characterisation, although "We All Fall Down" implies that they might have started gaining the same BrattyHalfPint tendencies as their brother. May be justified by the fact that they're they are only three by the end of the series.



* WhatHappenedToTheMouse: So where did they and the rest of their family stay for the week while the centre was being computerised in "[=http://etc=]"?

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* WhatHappenedToTheMouse: So Like Ben, Carole is sometimes seen away from the centre without any indication of where did they and the rest of their family stay for the week while are, such as when the centre was being computerised closed for computerisation in "[=http://etc=]"?"[=http:/etc=]". Most notably, whilst an explanation is given for Ben's whereabouts in "Surviving Christmas", none is given for their whereabouts.
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** Whilst she jokes with Gavin about Ben being raised by mice in "Set In Concrete", she relents when she sees Carole affected and reassures her that she was simply joking.

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** Whilst she jokes with Gavin about Ben being raised by mice in "Set In Concrete", she relents when she sees Carole affected clearly distraught over the whole situation and reassures her that she was simply joking.

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* EveryoneHasStandards: Julie may be a {{Jerkass}} and hate Brittas, but even she thinks that Drugget's attempt to get rid of Brittas in "Curse of the Tiger Women" is too harsh.

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* EveryoneHasStandards: Julie may be a Despite her {{Jerkass}} attitude and hate lack of love for Brittas, but even she thinks does have moments where she'll relent.
** Whilst she jokes with Gavin about Ben being raised by mice in "Set In Concrete", she relents when she sees Carole affected and reassures her
that Drugget's attempt to get rid of Brittas in she was simply joking.
** In
"Curse of the Tiger Women" is Women", she actually tells Councillor Drugget that his attempts to fire Brittas are outright too harsh.extreme.


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* JerkWithAHeartOfGold: Despite being one of the more apathetic members of the staff when it comes to disasters, she does have her moments of kindness, most notably when she saved a dog from drowning off-screen in "Temple of the Body".
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* HilariouslyAbusiveChildhood: Raised in cupboards and drawers in his infancy and early childhood, which is not developmentally good for him as the others point out and seemingly confirmed by Series 6 when he becomes an EnfantTerrible. This is not getting into the time that Carole almost roasted him in his drawer.
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* InsaneEqualsViolent: She has a history of depression, is described by her husband as “severely disturbed”, and was once sent to a mental health clinic. She also has a history of violence, attacking people who she believes have wronged her with the intent to harm or kill.
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* CharacterDevelopment: She starts the series prone to crying fits and quite the ExtremeDoormat, but grows to accept her situation and becomes much happier. She even gets several plots in Series 7 involving her learning to stand up for herself more.


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* {{Cloudcuckoolander}}: Her attempts to follow Brittas' direction can be quite bizarre, including trapping people so that they can fill in surveys. This is not getting into how she resolves the issue of having to raise three children whilst homeless. She's even compared to a mental asylum patient on day release in "Exposed".

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* {{Foil}}: To Brittas and Helen's twins, Matthew and Mark, being a set of Brittas-fathered twins of opposite gender to each other.

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* EnfantTerrible: Not to the same extent as their older half-brother, but "We All Fall Down" reveals that they have gained a habit of biting other children despite not even being three years of age.
* {{Foil}}: To Brittas and Helen's twins, Matthew and Mark, being a set of Brittas-fathered twins of the opposite gender to each other.



* StrongFamilyResemblance: Apparently look close enough to Gordon Brittas in profile that it makes Carole figure out that he's their father in "Curse of the Tiger Woman".

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* StrongFamilyResemblance: Apparently When viewed in profile, they look close enough to a lot like their father Gordon Brittas in profile Brittas, to the point that it makes Carole figure out that he's realise the truth about their father paternity in "Curse of the Tiger Woman".Women".

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* EnfantTerrible: He's awfully violent towards other children in Series 6, to the point of becoming TheDreaded due to his habit of biting them.



* MindControlMusic: "Brussels Calling" shows he can lure rats with the music he plays.

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* MindControlMusic: "Brussels Calling" shows that he can lure rats with the music he plays.



* SuddenlySpeaking: Gets an actual line ("Oh no! I won't get it back!") in "At the Double" after never speaking during the course of the previous 5 series.



* TheVoiceless: In Series 1-5, he never speaks at all - even in scenes where the opportunity for him to speak is given, it's usually drowned out, like via Carole's singing in "UXB". He gains a couple of lines in Series 6 however, ironic seeing as he becomes TheGhost in the process.

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* TheVoiceless: In Series 1-5, he never speaks at all - even in scenes where the opportunity for him to speak is given, it's usually drowned out, like via Carole's singing in "UXB". He gains does get a couple of lines line in Series 6 however, ironic seeing as he becomes TheGhost in "At the process.Double" however.
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* BellyButtonless: After his surgery in "Back with a Bang", he lacks a belly-button.
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* BadassAdorable: Helps Brittas escape the collapsing leisure centre in "High Noon".

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* BadassAdorable: Helps Brittas escape the collapsing leisure centre with his knife in "High Noon".Noon". He also apparently manages to dangle a presumably adult teacher out of a window off-screen in "Mr. Brittas Falls In Love".



* BrattyHalfPint: Has a history of biting other children and throwing tantrums.

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* BrattyHalfPint: Has By Series 5, where he's only around 3, he begins to show some bratty behaviour, including calling his mother a history of biting other children "poo-head" for not buying him an air rifle. Series 6 amps up the behaviour, culminating in his brief time as a party guest in "Snap Happy", where he has a constant screaming fit and throwing tantrums.holds several girls hostage for party bags.



* EarlyPersonalitySigns: As the show goes on, Ben grows to prefer moving around in cramped spaces to open spaces, even moving around the vents of the centre because it makes him happy. Come "In the Beginning..." and it is shown that his love of cramped spaces persisted into his adulthood, as he now has a career working in submarines, although Carole never makes the connection.

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* EarlyPersonalitySigns: As the show goes on, Ben grows to prefer moving around in cramped spaces to open spaces, even moving around the vents of the centre because it makes him happy. Come "In the Beginning..." and it is shown that his this love of cramped spaces persisted into his adulthood, as he now has a career working in submarines, although Carole never makes the connection.

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* SpellMyNameWithAnS: Canonically, his surname is "Featherly", but some fans spell it as "Featherleigh" instead. It's especially weird considering the fact that a Series 7 episode is called "Gavin '''Featherly''' R.I.P.".



* VillainProtagonist: Some of her plotlines have her fall into this role, including "Brussels Calling" (where she runs over a teacher with little remorse and tries to get away with it), "We All Fall Down" (where she decides to spike an entire supply of blackcurrant juice with laxatives just because her twins weren't picked for a commercial) and "Surviving Christmas" (where she outrights tries to kill Carole, only relenting when she discovers that Brittas is not cheating on her with Carole).



** She is horrified at the fact that she's pregnant again in "Assassin", commenting that she only had Ben six weeks ago.

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** She is horrified at the fact that she's pregnant again in "Assassin", commenting that since she only had Ben six weeks ago.ago and had assumed that she couldn't get pregnant whilst still breastfeeding.



* InconsistentSpelling: Her name is spelt out in the credits as "Carole", but it has sometimes been spelt as "Carol", most notably on the Eureka DVD box sets.



* SpellMyNameWithAnS: Canonically, her name is "Carole", but it has been frequently misspelt by other sources as "Carol". Even the Series 5 boxset gets in on the action.
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Will They Or Wont They is now definition-only.


* WillTheyOrWontThey: Held romantic feelings for Laura from Series 3 to 5, but from his side, his loyalty to Helen and the fact that romantic rival Michael T. Farrell III showed up just as he was beginning to realise them proved a hindrance. Ultimately falls on "They Don't" as Laura hooks up with Michael in the end.



* WillTheyOrWontThey: Held feelings for Brittas from Series 3 to Series 5, but from her side, Brittas' obnoxious behaviour proved to be the hindering factor. Ultimately falls on "They Don't" as Michael T. Farrell III wins her back.

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* CaringGardener: "Laura's Leaving" reveals that she takes care of a garden nice enough that it's given as the main reason why she didn't depart for another leisure centre. It fits in well with her nature as one of the more sane and caring members of the staff.



* RememberTheNewGuy: Julie shows up with no explanation in Series 2. The 1994 Christmas special "In the Beginning..." acts like Julie had been with the centre from the start.

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* RememberTheNewGuy: Julie shows up with no explanation in Series 2. The 1994 Christmas special "In the Beginning..." acts like Julie had been with the centre from the start.start, although "Reviewing the Situation" does mention that Julie didn't come on until after the rest of the staff.



* SassySecretary: Brittas' secretary who never stops putting him down.

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* SassySecretary: Brittas' second secretary who never stops putting does any work for him down.and is usually one of the staff members most likely to scheme against him.



* TheGhost: After "Laying the Foundations".

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* TheGhost: After Never seen on-screen again after "Laying the Foundations".Foundations", but is still mentioned as working at the centre.



* FlatCharacter: Really her role could have been filled by any neighbour character and there'd be no difference.

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* FlatCharacter: Really her role could have been filled by any neighbour character and there'd be no difference.Due to the fact that she only has two appearances in the series, she gets little opportunity to develop a distinct personality beyond being TheWatson.



* EarlyPersonalitySigns: As the show goes on, Ben grows to prefer moving around in cramped spaces, even moving around the vents of the centre because it makes him happy. Come "In the Beginning..." and it is shown that his love of cramped spaces persisted into his adulthood, as he now has a career working in submarines, although Carole never realises this.

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* EarlyPersonalitySigns: As the show goes on, Ben grows to prefer moving around in cramped spaces to open spaces, even moving around the vents of the centre because it makes him happy. Come "In the Beginning..." and it is shown that his love of cramped spaces persisted into his adulthood, as he now has a career working in submarines, although Carole never realises this.makes the connection.



* JerkassRealisation: He actually does come to see how poorly he's treated his wife and comes to the centre to earn her forgiveness, until Brittas unintentionally paints a very unflattering portrait of her to him.



* InnocentBlueEyes: "Curse of the Tiger Women" mentions that they have blue eyes in keeping with their status as the young innocent twin daughters of Carole.

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* InnocentBlueEyes: "Curse of the Tiger Women" mentions that they have blue eyes in keeping with their status eyes. Makes sense, seeing as they are the young and innocent twin daughters of Carole.



* {{Retcon}}: Before Series 5, Jessica was a boy named Tom. Additionally, Series 1 implies that their father was Mr. Wilson, Carole's former CrankyLandlord, rather than Brittas as confirmed in the later series.

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* {{Retcon}}: Before Series 5, Jessica was a boy named Tom. Additionally, Series 1 implies that their father was Mr. Mr Wilson, Carole's former CrankyLandlord, rather than Brittas as confirmed in the later series.



* SatelliteCharacter: Their birth is used to set up paternity drama relating to Brittas and Carole, but they themselves get little characterisation outside the implication that they may be developing the same BrattyHalfPint tendencies as their brother.

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* SatelliteCharacter: SatelliteFamilyMember: Their birth is used to set up paternity drama relating to their parents Brittas and Carole, but they themselves get little characterisation outside the implication characterisation, although "We All Fall Down" implies that they may be developing might have started gaining the same BrattyHalfPint tendencies as their brother.brother. May be justified by the fact that they're only three by the end of the series.



* TheVicar: Brittas' reverend twin brother who is just as incompetent at his job as Brittas is in his.



* SatelliteCharacter: Much like their half-brothers, they don't have any characterisation other than being the twin sons of Helen and Brittas, although they do set up the plots of "The Christening" and "We All Fall Down".

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* SatelliteCharacter: Much like their half-brothers, they don't have any characterisation other than being the twin sons of Helen and Brittas, although they SatelliteFamilyMember: They do set up the plots of "The Christening" and "We All Fall Down".Down", but have no personality beyond being Brittas' twin sons, although it might be jusitifed by the fact that they're still toddlers by the end of the series.



* AmbiguouslyAbsentParent: All we know about her mother is that she worked at Sunderland alongside Colin, had sex with him, and moved away afterwards. Even her name is a mystery.



* SatelliteCharacter: Outside of being Julie's baby, he has no characterisation whatsoever.

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* SatelliteCharacter: Outside of being Julie's baby, he has no characterisation whatsoever.whatsoever, although it is justified by the fact that he is just a baby.



Brittas' eldest stepson. Only onscreen appearance was from far away in "Laying the Foundations".

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Brittas' eldest stepson. Only onscreen appearance was might have been from far away in "Laying the Foundations".



* DumbassTeenageSon: Mention is made of him doing [=GCSE=]s in Series 5, placing him around 14-16 at this point. He's also apparently failing them, with his mother doing (and failing) his schoolwork for him, and he apparently decided to eat a dead crab that he found on the beach in "Shall We Dance?", leading to him puking.
* TheFaceless: His only onscreen appearance in "Laying the Foundations" was from a distance and hard to tell which one was him.

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* DumbassTeenageSon: Mention is made of him doing [=GCSE=]s in Series 5, placing him around 14-16 at this point. He's also apparently failing them, with getting his mother doing (and failing) his schoolwork to (unsuccessfully) do them for him, him (although it isn't made clear if it's because he's lazy, busy, or genuinely struggling with them) and he apparently decided to eat a dead crab that he found on the beach in "Shall We Dance?", leading to him puking.
* TheFaceless: His only onscreen appearance in "Laying the Foundations" was from a distance and hard to tell which one was him. Then again, it could have been his other unnamed brother.



* TheGhost: After "Laying the Foundations".

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* TheGhost: After Never appears on-screen after "Laying the Foundations".Foundations", although he and his brothers are mentioned from time to time.



* SatelliteCharacter: Although he is used in Series 5 to set up several plots involving Helen, he doesn't get much characterisation outside of the implication that he might be a DumbassTeenageSon.
* WhatHappenedToTheMouse:
** It isn't mentioned what happened to him and his brothers while Brittas was dead and Helen was in a mental institution between "The Last Day" and "Back with a Bang".
** While most of the fates of the characters are revealed in "In the Beginning...", it's never explained what happened to him and his brothers in the future.

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* SatelliteCharacter: SatelliteFamilyMember: Although he is used in Series 4 and 5 to set up several plots involving Helen, he doesn't get much characterisation outside of the implication suggests that he might be a DumbassTeenageSon.
DumbassTeenageSon, he is given no concrete personality other than being one of Brittas' stepchildren, although he helps set up two separate subplots involving his mother Helen in Series 5.
* WhatHappenedToTheMouse:
** It
WhatHappenedToTheMouse: Like his brothers, it isn't mentioned exactly made clear what happened happens to him and his brothers while them when Brittas was dead and Helen was are away for extended periods of time, like in a mental institution between "The Last Day" and "Back with a Bang".
** While most of the fates of the characters are revealed in
Bang" and "In the Beginning...", it's never explained " although it is possible that he is being taken care of by a childminder. The FlashForward episode "In the Beginning" also doesn't explain what happened happens to him and or his brothers in the future.future.



* SatelliteCharacter: Getting no personality beyond being Brittas' stepchild, unlike Jonathan, he doesn't even get to start up any plots, although he is hinted at to be fairly unbothered by death. Still a better showing than their other step-brother, who doesn't even get a name and who may have been retconned out by Series 4.

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* SatelliteCharacter: Getting SatelliteFamilyMember: Whilst "Back from the Dead" suggests that he might be unbothered by death in spite of his age, he is given no personality beyond being otherwise outside of the fact that he is one of Brittas' stepchild, unlike Jonathan, he doesn't even get to start up any plots, although he is hinted at to be fairly unbothered by death. Still a better showing than their other step-brother, who doesn't even get a name and who may have been retconned out by Series 4.stepchildren.
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* TextileWorkIsFeminine: She's usually seen knitting in Series 1, likely to create pieces of clothing for her newborn son.
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* AllGirlsWantBadBoys: Is attracted to Michael T. Farrell in spite of his womanising ways, a trait which he apparently showed even before their wedding. When he comes back in "Shall We Dance?", she chooses to abandon her romantic feelings for the more moral Brittas in favour of reconciling with Michael, acknowledging that whilst it might have been better if she could be in love with someone nicer, she still has feelings for Michael. Oddly enough, Michael got the opposite picture - that she preferred more honest people.


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* BigBeautifulWoman: Despite Brittas' comments that her weight makes her unattractive, she is rather pretty and has managed to gain the romantic attention of several men, even if they never end well for her.
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* EarlyPersonalitySigns: As the show goes on, Ben grows to prefer moving around in cramped spaces, even moving around the vents of the centre because it makes him happy. Come "In the Beginning..." and it is shown that his love of cramped spaces persisted into his adulthood, as he now has a career working in submarines, although Carole never realises this.
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* TheFriendNobodyLikes: With the exception of Colin, Laura, and Linda (and even then, Laura and Linda are occasionally frustrated with him), no one can stand to be around him. Notably, when Brittas is thought dead in "Back from the Dead", not even Colin was sad to see him go. However, this trait is slightly downplayed as the staff come to understand his more sympathetic side, to the point that his actual death in "The Last Day" is treated with sadness by everyone.
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* AlwaysLate: It's a RunningGag that Colin never gets to meetings on time, usually because he has befallen yet another incident that has resulted in injury to him.
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* SassySecretary: Brittas' first secretary who never stopped making sarcastic comments.

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* SassySecretary: Brittas' first secretary who never stopped making sarcastic comments.Not as much as her successor Julie, but she could be defiant towards her boss Brittas if need be. "Laying the Foundations" had her spill a cup of coffee on the ground when Brittas wanted Carole to drink outside the centre, whilst "Stop Thief!" had her attempt to play a prank on Brittas by knocking him out and sending the locker he intended to hide in airborne.

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* FlatCharacter: Has no role past AudienceSurrogate in his only appearance in "In the Beginning...".



* SatelliteFamilyMember: He's the culmination of hs father Michael's SeriesGoal of getting his mother Laura pregnant and is the reason why Laura is PutOnABus, but he doesn't get much characterisation in his one appearance on-screen beyond being TheWatson.



* DumbassTeenageSon: Mention is made of him doing [=GCSE=]s in Series 5, placing him around 14-16 at this point. He also seems to be more interested in getting his mother to do his schoolwork for him and apparently decided to eat a dead crab that he found on the beach in "Shall We Dance?", leading to him puking.

to:

* DumbassTeenageSon: Mention is made of him doing [=GCSE=]s in Series 5, placing him around 14-16 at this point. He He's also seems to be more interested in getting apparently failing them, with his mother to do doing (and failing) his schoolwork for him him, and he apparently decided to eat a dead crab that he found on the beach in "Shall We Dance?", leading to him puking.



* LikeFatherLikeSon: Much like his mother, he seems to have difficulty with schoolwork.

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* LikeFatherLikeSon: Much like his mother, he seems to have difficulty be uninterested with schoolwork.



* AbusiveParents: "Mums and Dads" reveals that she and her husband made Carole quit her dreams of becoming a piano player and instilled in her a StayInTheKitchen attitude.

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* AbusiveParents: "Mums and Dads" reveals that she and her husband made Carole quit her dreams of becoming a piano player and instilled in her a StayInTheKitchen attitude. Even beforehand, "Laying the Foundations" shows her prioritising giving her daughter marriage guidance over the more urgent matter of giving her enough money to stay in her apartment.



* UncertainDoom: The last we hear of her that isn't in the context of how she raised Carole, she's gone back into the hospital after her hip replacement had failed, leaving it unclear whether she survived. Not helping matters is Carole mentioning the existence of a stepmother in Series 2, suggesting that her father remarried possibly in the wake of her death.

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* UncertainDoom: The last we hear of her that isn't in the context of how she raised Carole, she's gone back into the hospital after her hip replacement had failed, leaving it unclear whether she survived. Not helping matters is Carole mentioning the existence of a stepmother in Series 2, suggesting that her father remarried possibly in the wake of her death.she may not be around anymore.

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* ShipTease: Has had several hints towards an attraction to Julie.

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* ShipTease: ShipTease:
**
Has had several hints towards an attraction to Julie.Julie, most notably when he proposes marriage to Julie in "Back with a Bang". Although he is turned down, Julie still respects him and he becomes the godfather to her son in "The Elephant's Child".
** There are also several hints at a possible relationship between him and Carole - in "Pregnant!", even after being told that they don't have to marry after all, Carole and Colin's final conversation in the episode features a scene framed as an AlmostKiss and Carole is distraught over the whole matter. Colin is also the one most willing to praise Carole in Series 6 and even wonders if he had proposed marriage to her before, although nothing comes of these teases.

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