- Broken Base: The episode is quite divisive among the fans. Some praise it for its good moral of it being important to take others' health issues seriously, and the characterisation of Emily, while others criticise it for feeling too mean-spirited and feel that the punishment that Thomas and Percy receive at the end of the episode was too light, considering the way they callously leave Henry to pull all of the trucks that were supposed to be taken between each other.
- Never Live It Down: Many fans have never looked past Thomas and Percy's mean behavior towards Henry in this episode despite them showing remorse and apologizing.
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