These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Jerkass Woobie: Despite him being such a bastard, you really can't help but to feel bad for Andre.
Tear Jerker: This entire story should be considered a Tragedy fic. Maya and Phoenix's entire relationship just makes you cry the way everyone just keeps burning it down.
Diego's past. See below.
Every. Single. Thing. Morgan. Causes.
The Woobie: Diego, the way he lost his mother was so... *sniff*, it gets even worse when you remember that his girlfriend and childhood friend, Mia Fey, dies later in the story as well. Oh and all of the events that happen after that...
Oh, and we can't forget about our dear main protagonists, Maya and Phoenix.
Then there's Bikini who's actually Audrina Fey since she's been thinking that she killed Luciana Armando for twenty five years. Even though it was actually Morgan Fey.