History Recap / KitchenNightmaresS6E15AmysBakingCompany

* BreakingTheFourthWall: At the end of the episode, we even get to see the crew tearing down. Amy herself makes it clear she knows she's being televised.

** Amy is seen making a customer's dish ''painfully'' spicy after they complained it wasn't spicy enough.

* ExactlyWhatItSaysOnTheTin: Aside from a chipper and optimistic opening, this episode devolves into a true "Kitchen Nightmare" more than any other episode. It's an unrelentingly miserable and wretched experience for everyone involved - Ramsay, the owners, the servers, and even the customers.

* FrenchCuisineIsHaughty: Amy uses a French accent when mocking Gordon's criticisms of her using certain ingredients together, never mind that Gordon is ''British''.

* ItsPersonal: To Amy and a lesser extent Samy, there is no negative feedback that isn't a personal insult.

* LackOfEmpathy: Amy doesn't understand why Katy is crying literally right after Amy fired her for no reason. She actually gets ''angrier'', as if [[EvilCannotComprehendGood this is inappropriate behavior]].
* LethalChef: At one point Amy is heard saying she just made a customer's dish so spicy, that it will hurt them to eat it.

* NotHyperbole: When Ramsay confronts Samy over stealing the tips, Samy threatens Ramsay and says that he, not Ramsay, is "the gangster". He wasn't lying, though - Samy was [[http://archive.azcentral.com/thingstodo/dining/articles/20130521amys-baking-company-owner-deportation.html facing deportation]] because he didn't tell the immigration authorities that he was banned from Germany and France over drugs and extortion. He's literally a gangster, or at least a (mostly) ReformedCriminal.

** When Ramsay finally has enough he simply quietly tells the pair he's leaving and walks out. Even when he gives his wrap-up review to the camera, he seems more disappointed than angry.
** Ramsay operates as this throughout the whole episode, with only one true outburst overall - and remember, this is [[SirSwearsALot Gordon]] [[NoIndoorVoice Ramsay]] we're talking about. He's [[StunnedSilence too bewildered by the pair]] to engage in shouting matches with them.

* MyNaymeIs: The husband's name is pronounced "Sammy" but spelled "Samy".

* ArcWords: The terms "haters", "internet bullies" and "Yelpers" are used a lot by the restaurant's owners to mean "critics", which goes to show how unprofessional they are concerning their flaws and issues. Outside of the episode, they've also used "hackers" regularly.

* ArcWords: The terms "haters", "internet bullies" and "Yelpers" are used a lot by the restaurant's owners to mean "critics", which goes to show how unprofessional they are concerning their flaws and issues.

** On the restaurant's Facebook page, they claimed the images on the menus weren't infringing on anyone's copyrights, but the images can be easily found through a Google image search.

** At one point, Ramsay gives Amy a detailed explanation of the problems he had with a burger. Later, Amy mocks his criticism, and eventually says that he never offered her constructive criticism.

* OnceAnEpisode: Averted. Ramsay couldn't get beyond Step 2 because the owners were ''that'' ignorant and oblivious to the complaints and lashed out against anyone that criticized them. As in, they obviously hated criticism, not knowing (or caring) that all of it was very well-deserved. Furthermore, they thought they'd hire Ramsay as a YesMan to defend their restaurant's reputation against "Internet bullies" (i.e. those who criticize their place on Facebook and on Yelp). The extremely toxic attitude of the owners got Ramsay to give up on them, leaving the episode on a DownerEnding. About 95% of the reviewers on Yelp gave it less than two stars, and many of the 4- and 5-star reviews are sarcastic.

** She tells Gordon that her staff don't deserve tips because she doesn't believe that they work just as hard as Samy does... all while giving said staff minimal work, prohibiting the more qualified workers from even using the till as part of their job and leaving Samy to mainly work on his own outside the kitchen.

* TheInspectorIsComing: One of the few positive things Gordon states about the restaurant is how clean and well-organized the place is. However, it's revealed that Amy and Samy severely cleaned the place up for his coming arrival, which is something one actually has to hand to them as that is something that few restaurants have done despite knowing he's coming.

** She tells Gordon that her staff don't deserve tips because she doesn't believe that they work just as hard as her husband does... all while giving said staff minimal work, prohibiting the more qualified workers from even using the till as part of their job and leaving Samy to mainly work on his own outside the kitchen.

** She tells Gordon that her staff don't deserve tips because she doesn't believe that they work just as hard as her husband does... all while giving said staff minimal work, prohibiting the more qualified workers from even using the till as part of their job and leaving Samy to work on his own outside the kitchen.

** Miranda has plenty of experience in the restaurant business and could handle using the point-of-sale system well, but she's not allowed to do either thing, and was initially only tasked with pouring water.

** Henry, one of the restaurant's many ex-employees at the time of the episode, deserves a special mention for being assigned by Samy to ''wash his car'' during work rather than actually getting involved in the restaurant's service one day.

** Henry, one of the restaurant's many ex-employees at the time of the episode, deserves a special mention for being assigned by Samy to ''wash his car'' during work rather than actually getting involved in the restaurant's service.

** One of the servers has plenty of experience in the restaurant business and could handle using the point-of-sale system well, but she's not allowed to do either thing, and was initially only tasked with pouring water.

* GenreBlindness: Amy and Samy called Gordon for help not because they wanted to improve their restaurant, but because they thought he'd be a YesMan who'd give their food his seal of approval and shut up the "internet bullies", who under their terminology are basically everyone who's ever given them a bad review or the slightest amount of criticism. Let that sink in for a moment: they thought the infamously foul-mouthed, brutally honest Gordon Ramsay would be completely loyal to their views. Genre Blindness doesn't begin to describe their blindness!

* KnowNothingKnowItAll: Amy and Samy manage to top the most notorious owners from past episodes (including Sebastian of "Sebastian's", Alan of "Burger Kitchen", and Joe of "Mill Street Bistro"), chewing out customers who complain about underdone or inedible dishes and even going as far as to state they don't know what good food tastes like. Samy even admits that he has no experience in running a restaurant; the two assigned [[AlmightyJanitor menial jobs to people who went to culinary school]] (such as setting tables and pouring water), not to mention that Samy had one employee (Henry) wash his car during service. They try to justify this by claiming "they [the employees] don't know anything"

* BadBoss: Amy and Samy take this up to eleven, having run through over 100 employees in the course of a year! Their staff appears to be no more than 5 people, so they have already gone through more than 20 times their entire workforce. They don't allow their employees to do any actual cooking jobs, and Samy takes their tip money for himself and Amy, justifying that they don't deserve it because they don't work hard enough. Amy also fires Katy on the spot after the latter [[DisproportionateRetribution simply asks her to confirm which table an order corresponds to]]. Ramsay retorts to talk to two ex-employees of the restaurant after he learns how often Amy and Samy run through workers.

** What Amy and Samy were hoping Gordon to be. They pretty much bend over backwards to do whatever they can to please him in order for him to help them get the positive reputation they wanted. When Gordon tells them he disliked their food, they treat him like an idiot who doesn't know what he's doing.

* GenreBlindness: Amy and Samy brought Gordon in not because they wanted to improve their restaurant, but because they thought he'd be a YesMan who'd give their food his seal of approval and shut up the "internet bullies", who under their terminology are basically everyone who's ever given them a bad review or the slightest amount of criticism. Let that sink in for a moment: they thought the infamously foul-mouthed, brutally honest Gordon Ramsay would be completely loyal to their views. Genre Blindness doesn't begin to describe their blindness!

* GenreBlindness: Amy's Baking Company in particular brought Ramsay in not because they wanted to improve their restaurant, but because they thought he'd be a YesMan who'd give their food his seal of approval and shut up the "internet bullies", who turned out to be everyone who's ever given them a bad review or the slightest amount of criticism. Let that sink in for a moment: they thought the infamously foul-mouthed, brutally honest Gordon Ramsay...would be a YesMan to them. [[invoked]]GenreBlindness doesn’t begin to describe their blindness!

"Amy's Baking Company" is the fifteenth and last episode of Season 6 (and 82nd overall) of the US version of ''Series/KitchenNightmares'', set at the titular Amy's Baking Company in Scottsdale, Arizona. After its airing, it quickly became ''the'' [[WhamEpisode most notorious episode of the show]], and for a '''very''' damn good reason: Creator/GordonRamsay has dealt with incapable, delusional, and stubborn restaurant owners before, but as we discover, Amy and Salomon "Samy" Bouzaglo may be the most ''psychotic'' owners[[note]]Technically, Samy is considered the actual owner while Amy is the head chef, but they're still considered to hold an equal position of authority within the restaurant.[[/note]] he's ever had to deal with.

** The employee whose sole responsibility is making salads actually has education for a sous-chef position, which means they ought to be responsible for inventory, cleanliness, organization, and training of staff.

** Samy also gets into this. Of particular mention is the scene where this overweight, balding, out-of-shape, nigh-on senior citizen tells Gordon that he's a gangster; the look on Gordon's face makes it clear that he's lost hope for these two. That moment was [[SubvertedTrope subverted]] when it came out that Samy wasn't just trying to sound tough -- he actually used to be a gangster and was facing deportation from the United States for not disclosing this to immigration authorities.

* MotorMouth: Amy tends to speak ''very'' quickly when she's feeling threatened. It's impossible to get a word in edgewise once she really gets going.

** Samy is also this. In particular, the scene where this overweight, balding, out-of-shape, nigh-on senior citizen tells Gordon that he's a gangster. The look on Gordon's face makes it clear that he's lost hope for these two. [[SubvertedTrope Subverted]] slightly when it came out that Samy wasn't just trying to sound tough - he actually ''is'' (or at least used to be) a gangster and was facing deportation for not disclosing this to immigration authorities.

* CordonBleughChef: As Gordon points out, the decent-quality ingredients Amy has are ruined by her unconventional recipes and cooking methods, which aren't good at all. While only a few of the recipes are explored, it's evidenced that Amy does this for the restaurant's entire menu, as nobody is satisfied with their food during the course of the dinner service. Gordon's mentions include the following:

* CordonBleughChef: As Gordon points out, the decent-quality ingredients Amy has are ruined by her unconventional recipes and cooking procedures, which aren't good at all. While only a few of the recipes are explored, it's evidenced that Amy does this for the restaurant's entire menu, as nobody is satisfied with their food during the course of the dinner service. Gordon's mentions include the following:

"Amy's Baking Company" is the fifteenth and last episode of Season 6 (and 82nd overall) of the US version of ''Series/KitchenNightmares'', set at the titular Amy's Baking Company in Scottsdale, Arizona. After its airing, it quickly became ''the'' [[WhamEpisode most notorious episode of the show]], and for a '''very''' damn good reason: Creator/GordonRamsay has dealt with incapable, delusional, and stubborn restaurant owners before, but as we discover, Amy and Samy Bouzaglo may be the most ''psychotic'' owners[[note]]Technically, Samy is considered the actual owner while Amy is the head chef, but they're still considered to hold an equal position of authority within the restaurant.[[/note]] he's ever had to deal with.