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* ShoutOut: Done almost whole-cloth (right down to the Queens killing the daughters that didn't share "harmonious" views) from the bugs in ''EndersGame''.

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* ShoutOut: Done almost whole-cloth (right down to the Queens killing the daughters that didn't share "harmonious" views) from the bugs in ''EndersGame''.''Literature/EndersGame''.

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* WeHardlyKnewYe: He is killed within an hour of the first game.



* MutuallyExclusivePartyMember: In the third game, provided that Chakwas is alive you can choose between the two as the Normandy's medic.
* RescueRomance: Developed a crush on Garrus after he saves her in the first game.



* TheDogBitesBack: In the third game, she'll actually dodge Shepard's punch, giving her a chance to punch them right back unless you press the Renegade Interrupt button fast enough.



* OncePerEpisode: Shepard is presented with the opportunity to physically assault her in all three games, making it (disturbingly) easy to go, as ''PennyArcade'' puts it, "3-for-3" with her.

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* OncePerEpisode: Shepard is presented with the opportunity to physically assault her in all three games, making it (disturbingly) easy to go, as ''PennyArcade'' ''Webcomic/PennyArcade'' puts it, "3-for-3" with her.
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** Surprisingly subverted, as [[spoiler:examining his body reveals that, despite being surrounded by horrific monsters, his body is completely unharmed except for a needle mark in his arm, implying that he was killed by lethal injection and ''then'' left in a cage with monsters.]] It's possible Shepard saved him from AFateWorseThanDeath by finding him when s/he does.
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It was about the inconsistent colouring though. maybe this will work better-

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* DependingOnTheArtist: His skin colour. In the first 2 games it is caucasian, in the third game it get's a lot darker and in the interactive comics it's outright black.
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Nothing ambiguous about it. First tie-in novel says that Anderson is of African and Scandinavian descent.


* AmbiguouslyBrown: Oddly enough, in the third game his skin get's a lot darker. In the interactive comic, he is coloured outright ''black''.
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* AmbiguouslyBrown: Oddly enough, in the third game his skin get's a lot darker. In the interactive comic, he is coloured outright ''black''.
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Has nothing to do with familiarity with in-universe fiction.


* TheComicallySerious: Doubles with GenreSavvy in 3. He does not think the salarian troops can handle Wrex; ''he thinks their medbay is not large enough for all the ensuing casualties''.

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* TheComicallySerious: Doubles with GenreSavvy in In 3. He does not think the salarian troops can handle Wrex; ''he thinks their medbay is not large enough for all the ensuing casualties''.



** In ''Lair of the Shadow Broker'', [[spoiler:his dossier reveals that [[GenreSavvy he denied an Alliance desk jockey's request to have Shepard detained and interrogated for a few months due to his/her ties to Cerberus, and with style.]]]]

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** In ''Lair of the Shadow Broker'', [[spoiler:his dossier reveals that [[GenreSavvy he denied an Alliance desk jockey's request to have Shepard detained and interrogated for a few months due to his/her ties to Cerberus, and with style.]]]]]]
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Per TRS


* DangerouslyGenreSavvy: In the third game. [[spoiler:When Udina aids in the Cerberus coup and Shepard intervenes in his attempts to send the other council members to their deaths, Udina attempts to cover his own ass by declaring ''Shepard'' to be the one helping Cerberus. However, the Council quickly remembers that the last time they disbelieved and distrusted Shepard blew up in their faces and quickly side with them over Udina.]]



* DangerouslyGenreSavvy: [[spoiler:Be careful how you handle her in ''3''. She'll duck the first punch you throw and, if you're not quick on the draw, ''knock Shepard down flat''.]]
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An ''actual'' reporter. You have the option to give her a good scoop on Fist, and later to help her break a story on the working conditions of traffic controllers on the Citadel. The day before ''Mass Effect 3'' was released in North America, she [[CharacterBlog took over]] BioWare's [=AllianceNewsNet=] [[https://twitter.com/#!/AllianceNewsNet Twitter account]], seen in an easier-to-peruse format [[http://masseffect.wikia.com/wiki/Alliance_News_Network/SolComms here]], and chronicled the Reaper attack on Earth.

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An ''actual'' reporter. You have the option to give her a good scoop on Fist, and later to help her break a story on the working conditions of traffic controllers on the Citadel. The day before ''Mass Effect 3'' was released in North America, she [[CharacterBlog took over]] BioWare's Creator/BioWare's [=AllianceNewsNet=] [[https://twitter.com/#!/AllianceNewsNet Twitter account]], seen in an easier-to-peruse format [[http://masseffect.wikia.com/wiki/Alliance_News_Network/SolComms here]], and chronicled the Reaper attack on Earth.
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* CharacterDevelopment: A bigot against aliens in ''1'', we learned in ''2'' that the time spent with Tali and Liara, as well as Garrus and Wrex if present, convinced him that his bigotry was foolish. [[{{Tearjerker}} Then he was killed by the Collectors.]] [[invoked]]
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* BadassBoast: At the end of ''1'', if suggested as human councillor, he'll make a genuinely badass speech about "driving the Reapers back to dark space", complete with fist clench. Undercut in ''2'' by his and the Council's belief that the Reapers were a lie by Saren.
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[[foldsah bint Sinan al-Jilani]]

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[[foldsah [[folder:Khalisah bint Sinan al-Jilani]]
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[[folder:Khalisah bint Sinan al-Jilani]]

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[[folder:Khalisah [[foldsah bint Sinan al-Jilani]]



* OOCisseriousbusiness: In ''3'', she is clearly on the verge of CRYING during the interview, showing Genuine passion for perhaps the first time in her carrier..

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* OOCisseriousbusiness: OOCIsSeriousBusiness: In ''3'', she is clearly on the verge of CRYING during the interview, showing Genuine passion genuine compassion for perhaps the first time in her carrier..career.
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* OOCisseriousbusiness: In Me3, she is clearly on the verge of CRYING during the interview, showing Genuine passion for perhaps the first time in her carrier..

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* OOCisseriousbusiness: In Me3, ''3'', she is clearly on the verge of CRYING during the interview, showing Genuine passion for perhaps the first time in her carrier..

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* UndyingLoyalty: Do you even need to ask?
* WhatTheHellHero[=/=]WhatTheHellPlayer: If the player doesn't enter the Omega 4 relay fast enough, Chakwas will chew Shepard out, and it's obvious she's chewing the player out for TakeYourTime.

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%%* UndyingLoyalty
* UndyingLoyalty: Do you even need to ask?
* WhatTheHellHero[=/=]WhatTheHellPlayer:
WhatTheHellPlayer: If the player doesn't enter the Omega 4 relay fast enough, Chakwas will chew Shepard out, and it's obvious she's chewing the player out for TakeYourTime.



* UngratefulBastard: [[spoiler:Even if the player saves their lives in from Sovereign, they will still offer no help whatsoever in stopping the Collectors beyond the reinstatement of Shepard's Spectre status. While Tevos seems grateful and Valern seems neutral and they both deny the Reapers' existence, and Sparatus continues to be a complete {{jerkass}} to Shepard.]] The fact you're working for what is essentially a terrorist group [[JerkassHasAPoint may have something to do with it.]] That and the fact that sending a Council fleet into the Terminus Systems could spark war.
** Still present in the third game. After the Reapers invade, their response to Shepard being proven right is;
-->'''Tevos''': The cruel and unfortunate truth is that while the Reapers focus on Earth, we can prepare and regroup.
** [[DevilsAdvocate However,]] they are not necessarily ''refusing'' to help Shepard per se, and the turian councilor even gives Shepard a lead on where to go next; they can be persuaded over time to contribute more forces. When speaking to Admiral Hackett afterward, Paragon!Shepard tells him that the Council is simply caught off-guard by both the invasion and the Alliance's mostly theoretical plan for a counterattack (at that point, [[GodzillaThreshold all Shepard has is plans for a superweapon that ''might'' destroy the Reapers, with not much else to back it up]]). The war room guards, Campbell and Westmoreland, also make a similar point...
--->'''Campbell:''' I can't believe the Council won't help.\\
'''Westmoreland:''' Come on, Sarah. If Thessia was lost and Earth hadn't been touched yet, you can be damn sure we'd be guarding our own borders.
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Zero Context Example. "The Trope Namer" conveys no information whatsoever as to how he is an example.


* WeWereYourTeam: The TropeNamer.

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* WeWereYourTeam: The TropeNamer.%%* WeWereYourTeam
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*OOCisseriousbusiness: In Me3, she is clearly on the verge of CRYING during the interview, showing Genuine passion for perhaps the first time in her carrier..
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Link (red)


--> '''Voiced by:''' Roger Jackson

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--> '''Voiced by:''' Roger Jackson
Creator/RogerLJackson

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* AndNowForSomeoneCompletelyDifferent: [[spoiler: The only playable character in the series other than Shepard, in the single-player mode.]]

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* AndNowForSomeoneCompletelyDifferent: [[spoiler: The only playable character in the series other than Shepard, Shepard in the single-player mode.]]



* CharacterDevelopment: He is noticeably less... jokey in the first game. It's even in his backstory that he got the nickname because his flight instructor found him so serious while working hard to become the best pilot in the fleet. In the second game, he's doling out jokes and banter like his namesake. In the third game we discover [[spoiler: this is probably due to the fact that he feels guilty that Shepard died saving him in 2, and joking is his way of keeping Shepard's morale up, which he confirms in 3.]]

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* CharacterDevelopment: He is noticeably less... jokey in the first game. It's even in his backstory that he got the nickname because his flight instructor found him so serious while working hard to become the best pilot in the fleet. In the second game, he's doling out jokes and banter like his namesake. In the third game we discover [[spoiler: this is probably due to the fact that he feels guilty that Shepard died saving him in 2, and joking is his way of keeping Shepard's morale up, up (as ordered to by Anderson), which he confirms in 3.]]



-> Yeah, that is the ''official'' story. But only an idiot believes the official story.

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-> Yeah, -->"Yeah, that is the ''official'' story. But only an idiot believes the official story."



* {{Expy}}: Very similar to [[Series/{{Firefly}} Hoban "Wash" Washburne]]. Both are [[AcePilot Ace Pilots]], [[NonActionGuy Non Action Guys]] (although this is by necessity for Joker), are known for their sense of humor, and are called by their nicknames over their real names. Also, given the ActionGirl / NonActionGuy romance that develops between him and [[spoiler: EDI]] in ''VideoGame/MassEffect3'', he also fulfills Wash's role in his marriage to Zoe Washburne.

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* {{Expy}}: Very similar to [[Series/{{Firefly}} Hoban "Wash" Washburne]]. Both are [[AcePilot Ace Pilots]], [[NonActionGuy Non Action Guys]] (although this is by necessity for Joker), are known for their sense of humor, and are called by their nicknames over their real names. Also, given the ActionGirl / NonActionGuy romance that develops between him and [[spoiler: EDI]] in ''VideoGame/MassEffect3'', he also fulfills Wash's role in his marriage to Zoe Washburne. An important distinction between them, however, is that Joker [[spoiler:survives his story, unless you get a low-EMS Destroy ending.]]



* UndyingLoyalty: He will follow Shepard to hell and back, [[MagneticHero like so many other characters.]]

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* UndyingLoyalty: He will follow Shepard to hell and back, [[MagneticHero like so many other characters.]]]] Which is why getting him on board was one of the very first things the Illusive Man did to get Shepard invested in working with Cerberus in ''2''.



-->'''Dr. Chakwas:''' I've spent most of my life on warhsips, never knowing what the next mission might bring. I'm used to the hum of engines, the creaking bulkheads, the subtle vertigo when the momentum dampeners kick in. Life planetside is too static, too boring.

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-->'''Dr. Chakwas:''' I've spent most of my life on warhsips, warships, never knowing what the next mission might bring. I'm used to the hum of engines, the creaking bulkheads, the subtle vertigo when the momentum dampeners kick in. Life planetside is too static, too boring.



* WhatTheHellHero / WhatTheHellPlayer: If the player doesn't enter the Omega 4 relay fast enough, Chakwas will chew Shepard out, and it's obvious she's chewing the player out for TakeYourTime.

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* WhatTheHellHero / WhatTheHellPlayer: WhatTheHellHero[=/=]WhatTheHellPlayer: If the player doesn't enter the Omega 4 relay fast enough, Chakwas will chew Shepard out, and it's obvious she's chewing the player out for TakeYourTime.



* FantasticRacism:Sparatus, against humans. Valern shows himself to be quite anti-krogan in ''3''.

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* FantasticRacism:Sparatus, FantasticRacism: Sparatus, against humans. Valern shows himself to be quite anti-krogan in ''3''.



* TheComicallySerious: Doubles with GenreSavvy in 3. He does not think the Salarian troops can handle Wrex, ''he thinks their medbay is not large enough for all the ensuing casualties''.

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* TheComicallySerious: Doubles with GenreSavvy in 3. He does not think the Salarian salarian troops can handle Wrex, Wrex; ''he thinks their medbay is not large enough for all the ensuing casualties''.



* {{Badass}}: Was once a candinate for becoming the first human spectre had it not been for Saren.

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* {{Badass}}: Was once a candinate candidate for becoming the first human spectre had it not been for Saren.



-->'''Shepard:''' Good to see you too, sir.
-->'''Anderson:''' ''"Sir?"'' I may have reinstated you, but that doesn't give you permission to get all formal on me.
-->'''Shepard:''' Then I'm glad you managed to keep your ass alive, Anderson.
-->'''Anderson:''' ''[chuckles]'' That's more like it.

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-->'''Shepard:''' Good to see you too, sir.
-->'''Anderson:'''
sir.\\
'''Anderson:'''
''"Sir?"'' I may have reinstated you, but that doesn't give you permission to get all formal on me.
-->'''Shepard:'''
me.\\
'''Shepard:'''
Then I'm glad you managed to keep your ass alive, Anderson.
-->'''Anderson:'''
Anderson.\\
'''Anderson:'''
''[chuckles]'' That's more like it.



* AllThereInTheManual: If you only have the games to go by, a lot of the spoilers here will make absolutely no sense.



* TheDevTeamThinksOfEverything: In the first game, it's possible to complete her sidequest before you ever talk to her. If you do, when you report to her that her pirate sister has been killed, she replies, "Oh! And I was all set to manipulate you into killing her for me!"

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* TheDevTeamThinksOfEverything: DevelopersForesight: In the first game, it's possible to complete her sidequest before you ever talk to her. If you do, when you report to her that her pirate sister has been killed, she replies, "Oh! And I was all set to manipulate you into killing her for me!"



** Although he's more cordial to Wrex, who actually ''agrees'' with his assertion that military power brings prestige. Of course, it may have also been because he's not stupid enough to insult a Krogan battlemaster to his face.

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** Although he's more cordial to Wrex, who actually ''agrees'' with his assertion that military power brings prestige. Of course, it may have also been because he's not stupid enough to insult a Krogan krogan battlemaster to his face.



* BiggerStick: Discusses and supports this philosophy, believing that Earth should focus on military spending to both keep up with the rest of the galaxy and levy their military power into political clout, so that their opinion will be taken seriously. After all, it worked for the Turians.

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* BiggerStick: Discusses and supports this philosophy, believing that Earth should focus on military spending to both keep up with the rest of the galaxy and levy their military power into political clout, so that their opinion will be taken seriously. After all, it worked for the Turians.turians.



** His comments about Humanity embracing the BiggerStick philosophy similarly aren't without precedent, considering their incredible military power was one of the main reasons the Turians gained their seat on the Council.

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** His comments about Humanity humanity embracing the BiggerStick philosophy similarly aren't without precedent, considering their incredible military power was one of the main reasons the Turians turians gained their seat on the Council.



* InternalAffairs: she's the ''least'' irritating person who can get you a garage pass on Noveria.

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* InternalAffairs: she's She's the ''least'' irritating person who can get you a garage pass on Noveria.



-->'''Commander Shepard:''' You refused to testify. Obviously, you hate justice and deserve this.
-->'''Lorik:''' [[LampshadeHanging What insane breed of logic is that?]]

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-->'''Commander Shepard:''' You refused to testify. Obviously, you hate justice and deserve this.
-->'''Lorik:'''
this.\\
'''Lorik:'''
[[LampshadeHanging What insane breed of logic is that?]]
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* ReasonableAuthorityFigure: If Shepard kills the dirty ERCS officers at Synthetic Insights and tells her about it, she understands completely and doesn't hold it against them since the officers were corrupt. That said, if you lie to her face about what happened she'll call you out on it and leave by saying she has to write condolence letters to the families of the officers you killed.

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* ReasonableAuthorityFigure: If Shepard kills the dirty ERCS officers at Synthetic Insights and tells her about it, she understands completely and doesn't hold it against them since the officers were corrupt. That said, if you lie to her face about what happened she'll call you out on it it, and leave no matter what you say leaves by saying she has to write condolence letters to the families of the officers you killed.
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* GratuitousJapanese: Refers to "Parasini-san" but otherwise speaks entirely in English.

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* GratuitousJapanese: Refers to people as "Parasini-san" "Stirling-san" and "Benezia-sama" but otherwise speaks entirely in English.

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* DeadpanSnarker: If you lie to her face about what happened with Stirling and your involvement in it she'll call you out on it and admit she can't do a thing to disprove it, but you're certainly on her radar now.



* ReasonableAuthorityFigure: If Shepard kills the dirty ERCS officers at Synthetic Insights and tells her about it, she understands completely and doesn't hold it against them since the officers were corrupt.

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* ReasonableAuthorityFigure: If Shepard kills the dirty ERCS officers at Synthetic Insights and tells her about it, she understands completely and doesn't hold it against them since the officers were corrupt. That said, if you lie to her face about what happened she'll call you out on it and leave by saying she has to write condolence letters to the families of the officers you killed.
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* DeadpanSnarker: If you lie to her face about what happened with Stirling and your involvement in it she'll call you out on it and admit she can't do a thing to disprove it, but you're certainly on her radar now.
* GratuitousJapanese: Refers to "Parasini-san" but otherwise speaks entirely in English.
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* ChekhovsArmy: If Shepard spares her life, [[spoiler:she will send a messenger in the second game in order to pledge her support against the Reapers when the time comes.]]

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* ChekhovsArmy: If Shepard spares her life, [[spoiler:she will send a messenger in the second game in order to pledge her support against the Reapers when the time comes. She delivers, though not in the way as you think. Her children aid building the Crucible instead of being combatants. It makes a lot of sense considering the Rachni have had enough of being shock troops and would rather show off their ''brains'' than their ''brawn''.]]
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* ScrewYouElves: She ''really'' enjoys busting Asari, commenting on how perfect they ''think'' they are.
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* RomanticRunnerUp: Not to Shepard but to Garrus, given that she'll lose out to female Shepard [[spoiler:or Tali]].

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* RomanticRunnerUp: Not to Shepard but to Garrus, given that she'll lose out to female Shepard [[spoiler:or Tali]].Tali.]]

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-->'''Voiced by:'''

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-->'''Voiced by:'''
by:''' Kath Soucie


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-->'''Voiced by''': Kath Soucie
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wendy braun is a female, and was the voice of parasini, anoleis is a male


-->'''Voiced by:''' Wendy Braun

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-->'''Voiced by:''' Wendy Braun
Roger Jackson
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* DeadLittleSister: [[spoiler: He never finds out during the course of the third game, but the Hillary the asari suffering from PTSD in Huerta Memorial Hospital killed to save her own life and Jeff's younger sister Hillary have been confirmed by WordOfGod to be one and the same person.]]

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%%Zero Context Examples have been commented out. Add context to the entries before uncommenting them.




This page is for listing the tropes related to [=NPC=]s who first appeared in the original ''[[VideoGame/MassEffect1 Mass Effect]]'' game.

For the pages listing tropes related to Party Members, [=NPC=]s and Antagonists who first appeared in other games in the trilogy, see the [[Characters/MassEffect Mass Effect Character Index]].

[[foldercontrol]]
![=NPC=]s

!!''Normandy'' Crew

[[folder:Jeff "Joker" Moreau]]
[[WMG: Flight Lieutenant Jeff "Joker" Moreau]]
[[quoteright:240:http://static.tvtropes.org/pmwiki/pub/images/Joker_2368.bmp]]
[[caption-width-right:234:Sometimes I get the urge to turn off the internal compensators and pull a Crazy Ivan, you know?]]

-->''"I'm not good. I'm not even great. I'm the best damn helmsman in the Alliance fleet."''

-->'''Voiced by:''' Creator/SethGreen

The pilot of the ''Normandy''. While he is handicapped by Vrolik's Syndrome (brittle bone disease/ [[http://en.wikipedia.org/wiki/Osteogenesis_imperfecta Osteogenesis imperfecta]]), he's an essential member of the team, serving as MissionControl and all-around piloting badass.
----
* AcePilot: Claims at least to be the best pilot in the Alliance. His Academy performance bears that out; even the Illusive Man seems to agree.
* AndNowForSomeoneCompletelyDifferent: [[spoiler: The only playable character in the series other than Shepard, in the single-player mode.]]
* AscendedExtra: Joker goes from being effectively part of the scenery in the first game (never once seen outside of his pilot's chair) to having a much larger role (most notably the one referenced in the spoiler-protected entry just above this one) in the second.
* BatmanGambit: The tie-in comic ''Mass Effect: He Who Laughs Best'' tells the story of how he came to be the pilot of the ''Normandy''. He applied for the position, but one of its turian commanding officers refused due to his illness. Joker then proceeded to steal the frigate from under them, maximizing its mobility to avoid the troops trying to stop him, completing the test course for its shakedown run before returning it and immediately getting arrested. A short while later, before he is about to stand trial before the Alliance, the turian officer insists on making him the ''Normandy''[='=]s pilot.
* BringNewsBack: [[spoiler:What Shepard tasks Joker with doing in the EverybodyDies ending of ''Mass Effect 2''. [[DontExplainTheJoke Before dying.]]]]
* CantHaveSexEver: It is revealed in ''Mass Effect 3'' that he risks breaking his bones even if he just engages in some "light over-the-clothes action." [[http://www.youtube.com/watch?v=MVY2sTjeECk He can be caught asking Mordin how to manage it anyway.]] It's unclear if he can't have sex with anyone, or just [[spoiler: EDI, since her robot body is significantly stronger than a human.]], or if he's playing up the fact of his bones being brittle, seeing as how he fired an assault rifle in ''VideoGame/MassEffect2''.
* CharacterDevelopment: He is noticeably less... jokey in the first game. It's even in his backstory that he got the nickname because his flight instructor found him so serious while working hard to become the best pilot in the fleet. In the second game, he's doling out jokes and banter like his namesake. In the third game we discover [[spoiler: this is probably due to the fact that he feels guilty that Shepard died saving him in 2, and joking is his way of keeping Shepard's morale up, which he confirms in 3.]]
* CharacterizationMarchesOn: In Mass Effect 1, Joker makes it clear that he earned the right to pilot the Normandy by being "The best damn helmsman in the alliance fleet." His record spoke for him. Years later, Joker's origin story comic reveals [[spoiler:he took the Normandy on the joyride, and risked his own career to prove he was the best.]]
* ClusterFBomb: "Shit! Shit! Shitshitshit! ''What the SHIT?!'' Shitshitshitshitshitshit!"
* ConspiracyTheorist: Right at the very beginning.
-> Yeah, that is the ''official'' story. But only an idiot believes the official story.
* CovertPervert: Can be caught listening to porn while flying the ship and asks Shepard to take pictures of Miranda and Jack's fight.
* DeadpanSnarker: Despite "Joker" originally being [[IronicNickname ironic]], he can lay down snark with the best of them (not surprising, given [[Creator/SethGreen who voices him]]).
-->''"I guess [[spoiler:the geth]] aren't all bad, huh? They're like EDI's ex-con uncle we don't talk about."''\\
\\
''"I'm glad that mess is over for Tali, Commander. Some of those quarians... I guess living aboard a ship can really mess with your priorities? Not that I would know... ah, I just burned myself. Great."''\\
\\
''"Two years and everything hits the crapper. That'll teach you to die on me."''
* DidYouJustPunchOutCthulhu: [[spoiler:The guy killed ''Sovereign''.]]
* DisabledSnarker: His bone disease makes him extremely cynical.
* DoesNotLikeSpam: After Therum, if Shepard denies Joker a medal, Joker retorts that he at least deserves a cake. Hold the coconut, though. He hates that crap.
* DudeNotFunny: InUniverse. Though Shepard usually just rolls his/her eyes at his jokes, his crack about the asari after [[spoiler: the fall of Thessia]] is one of the few moments where Shepard will tell him to shut up. As in, no dialogue option will have Shepard let Joker off easy for that ill-timed wisecrack.
* EscalatingWar: He winds up engaged in one of these with EDI, with him muting her until his thumb breaks, her making his chair spin unexpectedly, him putting grease on her camera lenses which all turns out to be a simple case of BelligerentSexualTension.
* EverybodysDeadDave: [[spoiler: Joker is literally the only person to survive the events of the second game in the worst ending.]]
** Also happens when [[spoiler:EDI asks Joker to flush out the ship atmosphere to eject the invading Collectors. "What about the crew?" "They are gone, Jeff. The Collectors took them."]]
* {{Expy}}: Very similar to [[Series/{{Firefly}} Hoban "Wash" Washburne]]. Both are [[AcePilot Ace Pilots]], [[NonActionGuy Non Action Guys]] (although this is by necessity for Joker), are known for their sense of humor, and are called by their nicknames over their real names. Also, given the ActionGirl / NonActionGuy romance that develops between him and [[spoiler: EDI]] in ''VideoGame/MassEffect3'', he also fulfills Wash's role in his marriage to Zoe Washburne.
* FakeStatic: When he lets slip about Shepard hanging up on the Council to Liara, he quickly claims they're "going through some dark matter".
* FamedInStory: Nowhere near the extent as Shepard, but when he and Garrus exchange some good-natured speciesist jokes in ''[=ME3=]'', Joker is indirectly the subject of one of Garrus's, who claims he heard it from a private on Palaven (why does the Alliance hire pilots with brittle bone disease? So their marines can beat someone in hand-to-hand drills).
* GaussianGirl: Joker cheerfully claims he was trying to invoke this when he smeared EDI's optics with grease.
* GracefulInTheirElement: Brittle boned, but he can fly.
* GreenEyes: Oh, those pretty, pretty emerald eyes.
* GunshipRescue: Uses the ''Normandy'' to pull people out of dangerous situations on multiple occasions.
* HandicappedBadass: Joker has Vrolik's Syndrome, also known as Osteogenesis Imperfecta or brittle bone disease. Basically, he can barely jog, and the slightest injury can break bones. [[spoiler: He leads the 5th fleet into battle to save the Citadel especially when if you pick a Paragon option to save the Council, they fly in like BigDamnHeroes. Even more badass is how Joker manages to give the final killing blow on Sovereign in a puny frigate.]] Notable too is that during said sequence, the normally talkative Joker is completely silent. BewareTheNiceOnes indeed.
** At the end of ''Mass Effect 2'', [[spoiler: the ''Normandy'' arrives to rescue Shepard and his/her team. The airlock opens to reveal Joker hefting an assault rifle and taking potshots at Collectors. He even takes a couple down. Note that he is doing so ''on two broken legs and with several broken ribs''.]]
* HidingTheHandicap: He keeps the fact that he has Vrolik syndrome hidden from most people because he doesn't want anyone to think he's had any special favors to earn his current position.
* HerCodeNameWasMarySue: In the ''Citadel'' DLC, Joker makes up a story about how he single-handedly wiped out a Cerberus platoon in an Atlas mech in an attempt to get a discount for drinks.
* HopeSpot: From Mordin.
--> '''Mordin''': Working on cure for Joker's Condition. A simple treatment would... No would cause liver failure. Start over.
* IconicItem: His SR1/2 cap.
* ICallHimMisterHappy: An extremely sozzled Dr. Chakwas will inform you that Joker named his "Admiral Winky." That's right, ''Admiral'', meaning Shepard is outranked by Joker's penis.
* ImprobablePilotingSkills: "It takes skill to bank a ship in vacuum -- don't think it doesn't!"
* InkSuitActor: Bears more than a passing resemblance to Seth Green. [[https://i.chzbgr.com/maxW500/3654243328/h314EF39F/ See for yourself.]]
** Amusingly, this is also unintentional. [[WordOfGod Casey Hudson]] [[https://twitter.com/CaseyDHudson/status/74705773359407104 confirmed]] on Twitter that Joker's face was modeled from someone other than Seth Green.
* InsufferableGenius: Players fresh to the series might scoff at his early claims in the original ''Mass Effect'' that he's the best pilot in the Alliance. However, he demonstrates the validity of his bragging again. And again. And again.
* InsultFriendlyFire: Inflicts this upon himself after Tali's loyalty mission. Living aboard a ship your whole life really screws with your priorities - uh, wait...
** And again in the Citadel DLC. He, EDI, Miranda, Jacob, and Shepard are talking about how Cerberus used to be IncompetenceInc. EDI points out that she is a Cerberus product.
-->'''Joker:''' Aw, crap.
* IronicNickname: Joker took flight school very seriously, and he was given the nickname by an instructor who constantly needled him for being so grim. After he graduated with flying colors, he let the nickname become a conventional one.
* ItsAllMyFault: In the third game, Joker reveals he has been secretly blaming himself for Shepard's death, feeling that because he refused to leave the ''Normandy'', it was his fault that Shepard had to come rescue him, got spaced, then had to be rebuilt by Cerberus.
* ItsPersonal: Joker has shades of this against the Collector Ship in the second game. It destroyed the first ''Normandy'' and dared to do the same to its successor. When Joker opens fire during the suicide mission with the upgraded cannons, he makes it perfectly clear why no one gets away with laying a finger on ''his'' baby.
--> '''Joker''' How do you like ''that'' you sons-of-bitches?! Give them hell, girl!
* KilledOffForReal: [[spoiler:If the "Destroy" ending in ''Mass Effect 3'' is chosen with a very low EMS, he'll die when the Normandy explodes and crashes, along with the rest of the crew.]]
* LetsGetDangerous: Near the end of the first game, the ''Normandy'' is trying to land on a planet that contains the Conduit they and Saren have been looking for. While dodging air defenses and desperately looking for a way to get down, Pressley insists they can't drop the Mako because they're too close to the ground to successfully deploy it. Joker fixes his gaze and states "I can do it." No jokes, no bravado. The best pilot in the Alliance has a job to do, and by God he's going to do it.
* LikeAnOldMarriedCouple: After EDI [[spoiler: is unshackled and saves the ship from the Collectors]], their relationship changes. EDI even stops calling him "Mr. Moreau" and starts referring to him as "Jeff." Kasumi invokes this word-for-word. And this is before [[spoiler: EDI even gets a body.]]
* MomentKiller: Cheerfully so in the first game.
* NeverBareheaded: He's always wearing a cap. The one exception is during the opening cutscene of the mission to Ilos, which is the only time in the first game where the action is focused on him.
--> '''Joker:''' You want luck on your side? Never wash your hat. Dad told me that. I think.
* NonActionSnarker: Doesn't take direct part in the action, but one of the snarkiest members of the crew.
* OOCIsSeriousBusiness: In ''[=ME3=]'', [[http://www.youtube.com/watch?v=XIsVq5AYi08#t=9m he gets out of his chair and salutes Shepard before the final mission.]]
* OverlyLongGag: In the Citadel DLC during Shepard's party, when Shepard offers to dance with EDI in place of him. Cue 30 uninterrupted seconds of Joker [[RunningGag laughing at the idea of Shepard dancing.]]
* PermaStubble: He once joked about Shepard recommending him for a medal after saving him/her from "swimming in molten sulfur," but is convinced he doesn't want one since he'd have to deal with the ceremony for receiving it.
-->'''Joker:''' Yeah, they'd probably make me shave, too. I just spent the last seven weeks working on this baby. No medal's worth that.
* PluckyComicRelief: While other characters also have their funny moments, conversation with Joker are almost entirely optional and serve no other purpose than to be a source of comedy.
** Though as we find out in ''3'', his constant joking ''does'' have a purpose. Basically, it's to keep Shepard from going completely off the deep end, after all the hell s/he goes through.
* PornStash: According to EDI, he has a few ''zettabytes''[[note]] that means there is thousands of times more information in his porn stash than there is on the 2014 internet[[/note]] of the stuff hidden away in the ''Normandy'' computers. [[spoiler: She flooded Cerberus with it after they tried to shut her down remotely. And no, she wasn't joking about that. At least, not about the size of the porn stash.]]
** Oh and by the way, a zettabyte is a ''[[StealthPun sex]]''tillion bytes.
* PuttingTheBandBackTogether: Is the first to rejoin Shepard's crew and clearly wants to try to reunite as many of his former comrades from the first ''Normandy'' as he can.
* PreAsskickingOneLiner: In "Citadel", he tries to convince a bartender to give him free drinks by claiming that he fought off the Cerberus coup with an Atlas mech. During the fake flashback:
-->'''Joker''': It's joking time!
* {{Robosexual}}: Will enter into a relationship with [[spoiler:EDI in a cybernetic body]] in ''VideoGame/MassEffect3'' if Shepard encourages both of them.
* QuizzicalTilt: His reaction to EDI's "humans on their knees" comment.
* SarcasticDevotee: Being one of Shepard's most loyal followers doesn't stop him from snarking to him/her constantly.
* ScottyTime: Joker apparently deliberately pads his estimates to make himself look good when he pulls off whatever his tasks are in under that. EDI calls him out on this.
* ThisIsGonnaSuck: While he never actually says it, his facial expression and worried "Aw, ''shit!''" definitely fit when [[spoiler:the Collectors board the Normandy, and Joker finds out he has to [[strike:run]] briskly hobble all the way from the cockpit to a maintenance shaft all the way at the opposite end of the deck, '''then''' make his way to the AI core from there, all the while trying to not get dragged off or killed.]]
** His reaction in the intro of ''Mass Effect 2'', being the first to realise that the Collector Warship has locked weapons because they ''[[OhCrap can see them]]''.
* VitriolicBestBuds: Despite their frequent spats, he and EDI work best when together.
* UndyingLoyalty: He will follow Shepard to hell and back, [[MagneticHero like so many other characters.]]
** So much so that Anderson, worried about Shepard physically and mentally, asked Joker to take care of him/her.
* WeWereYourTeam: The TropeNamer.
* WhatTheHellHero: Gives a quick one to Shepard, blaming him/her for not being on the ship [[spoiler:when the Collectors attacked and abducted the crew.]] He even threatens to leave but given his UndyingLoyalty to Shepard, it's just emotions. EDI points that out as well.
** In the ''Citadel DLC'', he's ''not'' happy when he realizes that Shepard used him as live bait to distract the mercenaries while s/he got the drop on them and stole a gun. He lightens up about it however, after Shepard ends up exiting the club by [[NeverLiveItDown falling through the fish tank.]]

[[/folder]]

[[folder:Karin Chakwas]]
[[WMG: Doctor Karin Chakwas]]
[[quoteright:240:http://static.tvtropes.org/pmwiki/pub/images/Chakwas_5729.bmp]]
[[caption-width-right:224:Or maybe I'm just happily drunk.]]

-->''"I've lived a full life -- no regrets. I'd like to make sure the crew gets the same opportunity."''

-->'''Voiced by:''' Carolyn Seymour

The chief medical officer stationed aboard the ''Normandy''. When Joker joined Cerberus, she went with him, ostensibly to keep an eye on his Vrolik's Syndrome, but really to keep an eye on him.
----
* AscendedExtra: In the first game, she is there for a bit of exposition early on, and then doesn't have much in the way of new dialog later on. In ''[=ME2=]'', she becomes the de facto TeamMom of the crew.
* DrinkOrder: She prefers a specialty called Serrice Ice Brandy. You can get a bottle for her in the second game. [[CrowningMomentOfFunny Which both of you then get completely wasted on.]] Then has quite a MoodWhiplash as she starts remembering dead crewmembers.
** Mentioned in ''3'' that she's not forgotten that Shepard promised that getting hammered on brandy is their new yearly ritual.
* InHarmsWay: After the destruction of the SSV ''Normandy'', Chakwas was given a post at the Mars Naval Medical Center. A pretty sweet deal actually, but she couldn't stand being in one place for too long:
-->'''Dr. Chakwas:''' I've spent most of my life on warhsips, never knowing what the next mission might bring. I'm used to the hum of engines, the creaking bulkheads, the subtle vertigo when the momentum dampeners kick in. Life planetside is too static, too boring.
* InsistentTerminology: In the second game, if Shepard asks her about why she is working for Cerberus;
--> '''Chakwas''': I'm not working for Cerberus, Commander... I'm working for ''you''.
* JustAMachine: Gets into an argument over whether synthetics are "alive" with Adams later in the game, providing another either/or support choice for Shepard. Chakwas takes the stance that they're machines, Adams that "machine" doesn't necessarily mean "inanimate".
* KilledOffForReal: If you don't send an escort with her in the suicide run of ''2'', she's killed by Collectors.
* LadyDrunk: Shows subtle hints of having become this by ''2'' and ''3'', due to stress and the death of various friends. This also may be due to getting royally wasted with Shepard, once a year.
* LastNameBasis: Right up until the third game, where Shepard can call her Karin over another bottle of wine. She feels that using Shepard's first name would be a disservice to what s/he's fighting for. Or it's just her prerogative as a lady.
* LoopholeAbuse: The ''only'' member of the ''Normandy'' crew in ''[=ME3=]'' to avoid having formal charges pressed against them for working with Cerberus, since she had cleared her absence of leave with the Alliance beforehand, and because she did not accept any payment for acting as the ship's doctor, she cannot legally be considered to have been under their employ. Though she does acknowledge that she likely only avoided an accessory charge thanks to Earth being attacked before Shepard could actually be found guilty of anything.
* MildlyMilitary: She's quite possibly the least "military" member of the Normandy crew that is part of any species's military. The Codex is ''3'' reveals that she holds the rank of ''major''.
* NobleBigot: Not towards aliens, but ''3'' shows that she point-blank refuses to accept artificial intelligences as truly alive. Even though Engineer Adams, who is clearly a good friend of hers, and (depending on the player) Shepard him/herself argue against her, she dismisses their arguments and maintains that they are just machines. This does not change the fact that she is, overall, a good person.
* NotImportantToThisEpisodeCamp: There's a blink-and-you'll-miss-it explanation of her absence from the Citadel DLC. Traynor mentions an emergency medical consult on the Citadel during the party. "She sent some fancy liquor, though. It was great! Wish you could have had some!"
* OlderThanTheyLook: Granted it's mentioned repeatedly how medical advances have slowed aging in humans, but Dr. Chakwas is probably the most telling example.
* ParentalSubstitute: Frequently acts a mother-figure towards Shepard.
** She also has to remind Joker to look after himself.
* PuttingTheBandBackTogether: Jumps at the chance to come back to the ''Normandy'' in both ''2'' and ''3''.
* SignificantAnagram: Her name is an anagram of "hacksaw."
* SoleSurvivor: [[spoiler:If Shepard delays in saving the crew from the Collectors, Dr. Chakwas will always be the last one alive to [[WhatTheHellHero call him/her out]] for not hurrying. If she's sent back without an escort then [[KilledOffForReal she'll die for good.]]]]
* SoProudOfYou: Tells Shepard that she's very proud of him/her before the assault on Earth.
* TeamMom: Dr. Chakwas is definitely the most nurturing person on either of the ''Normandys'', and often takes it upon herself to look out for the crew.
** Even mentions this in'' [=ME3=]'' when asked about her family.
--> "I am the last of a prestigious line of medical professionals. The Alliance is my spouse and you are all my children."
* ToAbsentFriends: One of the toasts Chakwas and Shepard can share during the brandy drinking cutscene.
* UndyingLoyalty: Do you even need to ask?
* WhatTheHellHero / WhatTheHellPlayer: If the player doesn't enter the Omega 4 relay fast enough, Chakwas will chew Shepard out, and it's obvious she's chewing the player out for TakeYourTime.

[[/folder]]

[[folder:Charles Pressly]]
[[WMG: Navigator/Executive Officer Charles Pressly]]
[[quoteright:300:http://static.tvtropes.org/pmwiki/pub/images/300px-Pressly_3694.jpg]]
--> ''"I know we'll all be court-martialed if this doesn't work out, but part of me loves this!"''

--> '''Voiced by:''' Creator/DwightSchultz

The navigation officer of the ''Normandy'' who is later promoted to XO once Shepard has been given command of the ship by Anderson. He enlisted to follow in his grandfather's footsteps, then received his officer's commission after participating in the Skyllian Blitz.
----
* BaldOfAwesome: Bald and a reliable member of the crew.
* DroppedABridgeOnHim: [[spoiler:See PlotlineDeath.]]
* FanNickname: He's known as "Hugs and Kisses Pressly" on the ''MassEffect'' forums.
* FantasticRacism: A little more than Ashley, especially where turians are concerned, but Shepard can help him to see past this point of view, and his datapad found at the ''Normandy'''s [[spoiler:crash site]] indicates that he had grown to respect his otherworldly comrades, even stating that he'd die for them.
* {{Foreshadowing}}: [[spoiler:His death is the first hint we get that AnyoneCanDie in the sequel, even the crew.]]
* MauveShirt: He gets a few conversations and some characterization in the first game and [[spoiler:he's the first person to die during the Collectors' attack on the ''Normandy'' at the beginning of the second game.]]
* TheNavigator: His role before becoming XO.
* NumberTwo: In the first game, Pressly served as the XO of the ''Normandy'', acting as Relief-Captain whenever Shepard was ashore.
* PlotlineDeath: [[spoiler:He dies in the beginning of ''Mass Effect 2'', knocked out by a support beam during the Collectors' attack.]]
* SuddenSequelDeathSyndrome: [[spoiler:He is the first character from the original game to die in the sequel.]]
* UndyingLoyalty: He's right behind Shepard's decision to [[spoiler:steal the ''Normandy'' from Udina's grounding.]]
-->''I know if this doesn't work out, we'll all get court-martialed, but part of me loves this!''

[[/folder]]

[[folder:Gregory Adams]]
[[WMG: Lieutenant Gregory Adams]]
[[quoteright:230:http://static.tvtropes.org/pmwiki/pub/images/220px-Adams_Character_Shot_6912.png]]
[[caption-width-right:224:"You've got an eye for talent, Commander."]]
--> ''"If you name a class of Alliance ship, I've probably served on it. Everything from dreadnoughts and carriers right down to frigates like the Normandy."''

--> '''Voiced by:''' Roger Jackson

The Chief Engineer aboard the ''Normandy''. He's reassigned to a new post following Shepard's death in the beginning of ''Mass Effect 2'', but he's back under Shepard's command in ''Mass Effect 3''.
----
* BigBrotherMentor: Seems to have been one to Tali; she'll note in the second game that she's been having difficulty getting used to his absence.
* TheBusCameBack: He returns in ''[=ME3=]'' and is back under Shepard's command once again.
* HyperAwareness: Apparently the only Alliance technician who wasn't fooled for a minute that EDI was "just a VI" program. After she reveals the truth to him, he admits he was genuinely impressed with the way she kept counteracting his attempts to secretly disconnect her.
* MilitaryBrat: Both of his parents serve on an Alliance agricultural vessel under Admiral Hackett's command.
* TheEngineer: He's incredibly talented at what he does, and in ''[=ME3=]'' reveals he was was put in charge of the team tasked with bringing the second ''Normandy'' up to Alliance-spec, something that took ''months'' to complete. While he is impressed with the second ''Normandy'' for having several innovative features and advantages over the original, he berates Cerberus for being lazy and cutting every single corner they could find in its construction.
* MrExposition: Exists primarily in the first game to explain the ''Normandy'''s stealth system and engines.
* PutOnABus: Aside from a blink-and-you-miss-it cameo during the intro and a few mentions, he is nowhere to be seen in ''[=ME2=]''.
* ReasonableAuthorityFigure: Has no problems with taking Tali under his wing in ''[=ME1=]'', despite her being a quarian, and [[spoiler:does the same for both Ken and Gabby in ''[=ME3=]'', despite their previous service with Cerberus.]]
** He also proves to be one of the most open-minded about synthetic life on your entire crew. He takes to EDI and is keen to debate whether she "is" the Normandy or a separate entity, and is quick to assert that any geth just minding its own business has more rights than (the now likely Indoctrinated) Cerberus. All without any cajoling or persuade checks on Shepard's part.
* ShoutOut: Engineer Adams and the Tantalus Drive Core? What about [[Series/StarTrekTheOriginalSeries Dr. Adams and the Tantalus Penal Colony?]]
* UndyingLoyalty: He's completely unperturbed at Shepard's decision to [[spoiler:steal the ''Normandy'' from Udina's grounding.]]
** Subverted in a conversation Shepard can have with him on the Normandy- he was approached by Chakwas to come back during ''Mass Effect 2'', but didn't trust Shepard due to Cerberus. Shepard can forgive him for it, though he's still shown having regrets about it during a conversation with Chakwas.

[[/folder]]

!!Council Space

[[folder:The Citadel Council]]
[[WMG: The Citadel Council]]
[[quoteright:350:http://static.tvtropes.org/pmwiki/pub/images/Council_308.bmp]]
[[caption-width-right:338:[[TemptingFate Do not cut me off again, Commander. I fail to find it amusing.]]]]

-->''"Ah yes, "Reapers"...[[NoMereWindmill We have dismissed that claim.]]"''

-->'''Voiced by:''' Alastair Duncan (Sparatus), Jan Alexandra Smith (Tevos), Armin Shimerman (Valern)

The ruling group of most of the known Milky Way galaxy, consisting of representatives of the three dominant species. They can be left to die in two of the three endings of the first game. If they live, humanity gains their trust. If they die, they are all replaced by successors and remain aloof to humanity.
----
* CharacterTic: When two Councilors look at one, they're about to reach a consensus. Notably, when Valern and Tevos stared down at Sparatus just before they enlisted Shepard as a Spectre.
** If they look at one who shakes his head, their subsequent decision will negatively affect Shepard. First was with Sparatus -- they denied that Saren was responsible for the attack on Eden Prime. Second was with Valern -- they rejected to help Shepard take Earth from the Reapers.
* CommanderContrarian: No matter ''what'' you do, even to the point of completely opposite behaviors, Councilor Sparatus will be a jerkass. [[spoiler:Until ''Mass Effect 3'', when he's the first councilor who provides a means to get support.]]
* DangerouslyGenreSavvy: In the third game. [[spoiler:When Udina aids in the Cerberus coup and Shepard intervenes in his attempts to send the other council members to their deaths, Udina attempts to cover his own ass by declaring ''Shepard'' to be the one helping Cerberus. However, the Council quickly remembers that the last time they disbelieved and distrusted Shepard blew up in their faces and quickly side with them over Udina.]]
* DividedWeFall: In the second game, Shepard is not particularly happy to learn that during the two years they were dead, the Council preferred to discredit their warnings about the Reapers as the rantings of a delusional madman/woman, rather than face the truth and the multitude of evidence that was staring them smack in the face.
* DoomedContrarian: [[spoiler:If you allow them to die in the ''[=ME1=]'' ending]].
* FantasticRacism:Sparatus, against humans. Valern shows himself to be quite anti-krogan in ''3''.
* TheFederation: This is how the council system effectively works.
* TheGhost: [[spoiler:If the Council dies, their replacements are never met until ''[=ME3=]''.]]
* GoodScarsEvilScars: Sparatus has some over his left eye, at least in the third game.
* IBelieveThatYouBelieveIt: One of the ways they claim the Reapers don't exist; the galaxy only has your word for it.
* {{Jerkass}}: Sparatus takes every opportunity to deride Shepard, no matter how the player acts. The other Councilors are decidedly less judgmental.
** Also, [[spoiler:if the Council die, their replacements are evidently this. The original Council was at least nice enough to hear Shepard out and offer to reinstate him/her. The new Council won't even see him/her, with the exception of Anderson or Udina. [[AssInAmbassador And we all know how nice Udina is.]]]]
* JerkassHasAPoint: Councilor Sparatus. While he's often an ass about it, Shepard ''does'' frequently do erratic things and make decisions of galactic importance without bothering to consult the council first.
** Also when you consider that turians are taught to value discipline, self-responsibility and their government is based on hierarchical meritocracy, it makes sense why he's irritated by Shepard's maverick attitude and insubordinate nature to authority.
** Also when he is the only council member who believes that it is plausible that [[spoiler: Benezia would order Liara's death: "Or maybe we don't know her - we never expected she could become a traitor." Because of indoctrination, he's dead right - they don't know her, and she does try to kill Liara.]]
** Tevos gets a turn in ''Mass Effect 3'' as described under UngratefulBastard. While it was a dick thing to say when the threat they've spent so much time denying is staring them in the face, keeping the fleets back while the Reapers focused on a few targets did make it possible to set up their defeat, as opposed to the galaxy's military force being wiped out and guaranteeing the cycle's completion.
* MemeticHandGesture: "Ah, yes, 'Reapers'..." To the "point" where "Sparatus" cannot be "mentioned" without "air quotes." "* air quotes* "
* NoNameGiven: Until ''Mass Effect 3'', Sparatus and Valern were known only as the turian and salarian Councilors respectively. Tevos is namechecked in ''Mass Effect 2'', though it's not clear she's the asari councilor until Udina reveals the council's names in ''3''.
* NotSoOmniscientCouncilOfBickering: We rarely get to see the Council being proactive.
* ObstructiveBureaucrat: No matter what Shepard brings to their view, they will ''never'' believe him/her.
* SchrodingersGun: Sparatus loves using this against you. Kill the rachni: "Do you enjoy committing genocide?" Release the queen: "How long before they wipe us out?"
* SuspiciouslySimilarSubstitute: If the original Council died in ''[=ME1=]'', the replacement Councilors in ''[=ME3=]'' have pretty much the same dialogue, with minor modifications highlighting their distrust in Shepard for sacrificing their predecessors. Udina mentions personality differences, but they are mostly an InformedAttribute. It's also still a multi-species Council no matter what, even if Udina decides to appoint an all-human Council at the end of ''[=ME1=]''.
* TeamMom: Tevos spends about half of her time in any conversation trying to calm things down between Sparatus and Shepard or Udina.
* TookALevelInJerkass: Sparatus was never exactly nice, but he did start off reasonable and actually made some good points. Then Shepard became a Spectre and all bets were off. He takes another level in the sequel, where he essentially tells Shepard that he thinks s/he's completely insane, easily manipulated, and an idiot.
** Inverted, surprisingly, in ''3''; while Valern coldly shoots down any help for Shepard, Sparatus is the ''first'' to help out.
* TookALevelInKindness: Sparatus, who spent the majority of ''1'' and ''2'' constantly insulting and belittling you, becomes ''much'' more friendly and helpful in ''3''.
** This may have something to do with the small fact that both Earth and Palaven are currently undergoing Reaper invasions and in both cases, have parts of the planet where the fires can be seen from ''orbit''.
* UngratefulBastard: [[spoiler:Even if the player saves their lives in from Sovereign, they will still offer no help whatsoever in stopping the Collectors beyond the reinstatement of Shepard's Spectre status. While Tevos seems grateful and Valern seems neutral and they both deny the Reapers' existence, and Sparatus continues to be a complete {{jerkass}} to Shepard.]] The fact you're working for what is essentially a terrorist group [[JerkassHasAPoint may have something to do with it.]] That and the fact that sending a Council fleet into the Terminus Systems could spark war.
** Still present in the third game. After the Reapers invade, their response to Shepard being proven right is;
-->'''Tevos''': The cruel and unfortunate truth is that while the Reapers focus on Earth, we can prepare and regroup.
** [[DevilsAdvocate However,]] they are not necessarily ''refusing'' to help Shepard per se, and the turian councilor even gives Shepard a lead on where to go next; they can be persuaded over time to contribute more forces. When speaking to Admiral Hackett afterward, Paragon!Shepard tells him that the Council is simply caught off-guard by both the invasion and the Alliance's mostly theoretical plan for a counterattack (at that point, [[GodzillaThreshold all Shepard has is plans for a superweapon that ''might'' destroy the Reapers, with not much else to back it up]]). The war room guards, Campbell and Westmoreland, also make a similar point...
--->'''Campbell:''' I can't believe the Council won't help.\\
'''Westmoreland:''' Come on, Sarah. If Thessia was lost and Earth hadn't been touched yet, you can be damn sure we'd be guarding our own borders.
* WrongGenreSavvy: In the first game, they are ''certain'' that they are taking part in a [[{{Thriller}} political thriller]] about a RogueAgent attempting to take down their government with his loyal army of machines, despite their top agent's repeated protests that this is actually a CosmicHorrorStory with the Reapers as the ''[[GreaterScopeVillain true]]'' threat to all life in the galaxy. It takes until the third game and an galaxy-wide invasion by said race of [[EldritchAbomination Eldritch Abominations]], before they finally get on the same page.
[[/folder]]

[[folder:Nihlus Kryik]]
[[WMG: Nihlus Kryik]]
[[quoteright:300:http://static.tvtropes.org/pmwiki/pub/images/nihlus_2467.jpg]]
[[caption-width-right:300:Not all turians resent humanity. Some of us see the potential of your species.]]
-->''[[IWorkAlone "I move faster on my own."]]''

-->'''Voiced by''': Alastair Duncan

A turian Spectre trained by Saren, Nihlus was selected to assess whether Shepard was qualified to join the Spectres and mentor him/her if that was the case. During the attack on Eden Prime, he's betrayed and killed by his old mentor.
----
* DarkIsNotEvil: As a Spectre, he's willing to use some pretty brutal methods, but he is ultimately working toward galactic peace.
* EtTuBrute: Killed by a shot to the head from Saren, his mentor.
* GuileHero: His response to having [[KnightTemplar asari justicar Samara]] corner him into a little village? Turn her own Code against her and have her choose between killing him and the innocents or let everyone live peacefully. [[ForegoneConclusion Well he survived all the way to ME1]] so...
* IWorkAlone: Invoked by Nihlus. [[spoiler: It gets him killed, unfortunately.]]
* MentorOccupationalHazard: Before he got to do any mentoring, even.
* RenownedSelectiveMentor: Unlike most turians encountered in the first game, he has no issue with humanity taking a greater role in the galaxy and thinks they have great potential. He also fully supports Shepard candidacy to be inducted into the Spectres:
--> '''Nihlus''': I don't care that you're ''human'', Shepard. I only care that you can do the job.
* SacrificialLamb: Mere minutes after Jenkins.
* ShoutOut: His name seems to be one to [[VideoGame/KnightsOfTheOldRepublic Darth Nihilus.]]
* SoundOnlyDeath: Saren pulls his gun on Nihlus, and the cutscene ends before he can pull the trigger. Just as gameplay resumes, the player hears a gunshot off in the distance.
* NamesToRunAwayFromReallyFast: Subverted.
* WalkingArmoury: According to Kaidan. We only [[GameplayAndStorySegregation actually see]] him holding an assault rifle and a shotgun.
* WorthyOpponent: Samara considers him one.
[[/folder]]

[[folder:Din Korlack]]
!!Din Korlack
[[quoteright:270:http://static.tvtropes.org/pmwiki/pub/images/270px-Din_Korlack_6356.jpg]]
-->'''Voiced by''': Creator/LexLang

->"''You humans are new to the Citadel, and yet the Council has granted you great favor.''"

The volus ambassador to the Citadel. He takes a dim view of how the other species view his, and feels that their power should be greater than it is.
----
* AssInAmbassador: Is very rude to anyone who's not a volus.
* CulturalPosturing: A fairly minor case, but will still bend Shepard's ear about how they are vital to the galactic economy while humans are upstart newcomers.
* DirtyCoward: [[spoiler:Knows of a planned attack on a turian colony, but is afraid that revealing this will jeopardize his safety, and will withhold the support of the Volus Bombing Fleet if he's made to reveal the attack unless Zaeed can persuade him.]]
* {{Jerkass}}: Why he's an AssInAmbassador.
* JerkassHasAPoint: While he's a jerk about it, he does have a point that the Volus are treated like [[ButtMonkey Butt Monkeys]] despite being around far longer than the humans.
* TheMole: [[spoiler:Becomes one for Cerberus, feeling that they are the best chance to beat the Reapers after they helped stop the Collectors. Once he realizes how wrong he is, he cuts all ties with them.]]
* ProudMerchantRace: He feels that the volus should have a seat on the Council because they basically run the galaxy's economy.
* TookALevelInKindness: Albeit it backfired on him big time. Between ''VideoGame/MassEffect'' and ''VideoGame/MassEffect3'' he apparently came to realize the galaxy was in danger from the Reapers and Collectors, and decided to do his part to help. [[spoiler:This lead him to become an informant for Cerberus, which put the Turian Empire in danger during the Reaper War when Cerberus decided to go to war with everyone]].
[[/folder]]

[[folder:Kirrahe]]
[[WMG: Captain/Major Kirrahe]]
[[quoteright:300:http://static.tvtropes.org/pmwiki/pub/images/CaptainKirrahe_2754.png]]
[[caption-width-right:300:In the battle today, we will ''HoldTheLine''!]]
--> ''"Always a pleasure to watch you work, Commander."''

-->'''Voiced by''': George Szilagyi

The Captain in charge of the Special Tasks Group on Virmire. Worked with Mordin. Sends a request to the Council for backup upon finding Saren's base but gets garbled into static so only Shepard and the Normandy comes to investigate. Returns in ''Mass Effect 3'', now a major, provided you saved him on Virmire.
----
* AllThereInTheManual: The Shadow Broker's files on Mordin show how he worked with him [[spoiler:on the modified genophage mission.]]
* ArbitrarySkepticism: Bring Javik with you on Sur'Kesh [[spoiler:assuming Kirrahe is still alive]], and you will see what Kirrahe thinks of living Protheans.
-->'''Kirrahe: '''Amazing what they can do with genetic modification these days.
* {{Badass}}: He's tougher than he looks. [[spoiler: He proves it spectacularly if if he is still alive in ''3'']].
* TheCaptain: Has the rank and the personality for it.
* {{Catchphrase}}: Mordin reveals that Kirrahe is ''very'' fond of "HoldTheLine!" in his speeches.
--> '''Mordin:''' Good captain. Bit of a cloaca. Loved his speeches. ''"Hold the line!"'' Personally prefer to get job done and go home.
** Lampshaded in the third game, when he wistfully repeats it when encountering Shepard again on Sur'Kesh.
* TheComicallySerious: Doubles with GenreSavvy in 3. He does not think the Salarian troops can handle Wrex, ''he thinks their medbay is not large enough for all the ensuing casualties''.
* DareToBeBadass: Part of his rousing speech to his troops on Virmire.
* HeroicSacrifice: [[spoiler:He'll end up TakingTheBullet for the salarian Councilor in ''Mass Effect 3'' if Thane is not around to stop Kai Leng.]]
* HoldTheLine: The basis of his RousingSpeech; without assistance from Shepard, he can die doing so.
* KilledOffForReal: He will not survive if Shepard doesn't help with the base's defences, or if Shepard diverts attention to his troops.
** [[spoiler:See the HeroicSacrifice entry above for what happens if you don't get Thane's help in the third game.]]
* LargeHam: He doesn't hold back when he gives his speeches.
* MajorlyAwesome: If he lives through Virmire, he gets promoted to this by ''3''.
* MeaningfulName: Named after Currahee Mountain, a mountain used during WW2 to train Paratroopers.
* RousingSpeech: A fan of these. Mordin somewhat exasperated with them, preferred to get the job done instead of wasting time with "chest-pounding."
* ScrewTheRulesImDoingWhatsRight: [[spoiler: If he survived Virmire, you'll meet him again on Sur'Kesh, where he promises to lend the STG's support to retaking Earth regardless of what deals you have going with the dalatrass. Should you help Mordin or Padok cure the genophage, he makes good on that promise.]]
* StickyBomb: When you meet him again in the third game he's carrying a Scorpion as his sidearm. The Scorpion is a salarian pistol that launches blue sticky grenades, which he helpfully demonstrates on a couple of Cerberus {{mook}}s. Garrus complains about it... But after the mission, you can buy it and ease his (and your) gun desires.
--> '''Garrus:''' How do I ''not'' have one of those?
* VitriolicBestBuds: With Mordin. Referred to as a "bit of a cloaca[[note]]A cloaca is a general purpose genital/waste excretion orifice on some non-mammal species - ergo he's calling Kirrahe a dick ''and'' an asshole[[/note]]" by Mordin in the present, [[NeverSpeakIllOfTheDead even if Kirrahe is dead]]. Mordin's Shadow Broker dossier includes an STG report that reveals that on the mission to [[spoiler: distribute the modified genophage on Tuchanka]], the two of them spent most of the time flinging cloaca-based insults at one another, with Mordin poking fun at Kirrahe's insistence on following the plan to the letter and suggesting that he "[[ExpospeakGag has foreign object in cloaca]]", "suggests foreign obstruction in cloaca is Kirrahe's cranium" and Kirrahe losing temper at constant jibes and Mordin incessantly asking about shifting mission parameters and calling Mordin a "walking cloaca." However, when Mordin was injured in battle and refused to obtain medical attention until his work was finished, Kirrahe admiringly called him "one tough cloaca." Furthermore, cut content from ''Mass Effect 2'' includes an email from Kirrahe (assuming he survived Virmire) in which he admits that he's been exchanging friendly emails with Mordin over special equipment requirements, and remarks that he's "a good agent. [[NotBad Nervy for a tech]]. [[RunningGag Bit of a cloaca, though]]."
* WhatYouAreInTheDark: His opinion of [=STG=] work. Nobody except their direct superiors will ever know what they do, but they do it anyway, storming through gunfire if necessary, because it's their duty.
-->We would be legends, but the records are sealed. Glory in battle is not our way.
[[/folder]]

!!Systems Alliance

[[folder:David Anderson]]
[[WMG: Captain (later Admiral) David Edward Anderson]]
[[quoteright:350:http://static.tvtropes.org/pmwiki/pub/images/CaptainAnderson1_6457.jpg]]
[[caption-width-right:401:You did good. I'm...'''proud''' of you.]]

-->''"I know Saren. I know his reputation, his politics. He believes humans are a blight on the galaxy. This attack was an act of war."''

-->'''Voiced by:''' KeithDavid, Creator/PatrickSeitz (''Paragon Lost'')

Former commanding officer of the ''Normandy'', now advisor to Shepard from the Citadel. Was once in the running to be the first human Spectre until his efforts were sabotaged by Saren.
----
* AwesomeMomentOfCrowning: If he becomes the human Councillor.
* {{Badass}}: Was once a candinate for becoming the first human spectre had it not been for Saren.
* BadassBaritone: As one would expect from Creator/KeithDavid.
* BadassGrandpa: Still badass even as an older captain.
* BadassNormal: While he lacks biotic powers or cybernetics, he's still a badass nonetheless.
* BeehiveBarrier: Fortification is one of his powers during the intro to ''3'' -- in his admiral's uniform, to boot.
* BigGood: While not officially leading the Alliance, he's the only authority figure other than Admiral Hackett that Shepard consistently respects. When he's [[spoiler:promoted to Admiral by ''3'']], he, Admiral Hackett, and Commander Shepard share this role, with Shepard acting as a military ambassador getting species together, Hackett being the man behind the [[spoiler:joint species fleet]] while Anderson is the leader of [[spoiler:the Earth resistance troops.]]
* ButtMonkey: He has to take crap from [[spoiler: Saren, who ruined his chances to become a Spectre by blaming the destruction of an element zero refinery on him in ''Revelation''; Udina, who belittles Anderson and complains about everything he says in addition to shafting him mid-game, [[QuicklyDemotedLeader forcing him to step down and hand over the ''Normandy'' to Shepard.]] When he overrides the lockdown, you can either get him shot by C-Sec or have him punch out Udina (funny how he'll always choose the latter if you leave the decision up to him).]]
* CoolOldGuy: Granted, he's only 49 by the third game, but he essentially fulfills this role.
** Justified in that 49 is pretty old for an active duty military man. Retirement ''usually'' happens some time in your 40s, even for career soldiers.
* ContinuityCameo: You get to meet Anderson's old flame, Kahlee Sanders (from ''[[Literature/MassEffectRevelation Revelation]]''), in a ''Mass Effect 3'' side mission. [[spoiler: If you manage to rescue her, Anderson hopes to hook up with her after the war is over. The ''Citadel'' DLC also implies that they do meet up occasionally at his Citadel apartment]].
* CosmicPlaything: The universe just piles on the crap for this guy. [[TheDeterminator He still gets up and does his job though.]]
* ADayInTheLimelight: The tie-in prequel novel ''Literature/MassEffectRevelation'', which elaborates on how he used to be in the running for first human Spectre before Saren screwed him over.
* DemotedToExtra: He only has one scene in the second game.
* DeskJockey: What he's demoted to when Shepard is given command of the ship. [[spoiler: You can decide whether he stays like this or gets promoted to Councillor at the end of the first game.]]
** In ''Mass Effect 3'', he becomes the leader of the remaining human forces on Earth resisting the Reapers.
* DoomedHometown: According to the first ''Mass Effect'' novel ''Revelation'', Anderson was born and raised in London. [[spoiler: Guess where one of the main targets for the Reaper invasion of Earth is?]]
* AFatherToHisMen: Especially when it comes to Shepard.
* FourStarBadass: Gets some admirals' stars in ''Mass Effect 3'', and if he was Councilor, he has retired from that post to return to the military. Takes charge of the Resistance on Earth once Reapers start reapin'.
* TheGoodCaptain: Probably Shepard's most reliable authority figure.
* GuestStarPartyMember: Fights with Shepard directly during the intro level of ''Mass Effect 3''. Breaks the trend set by the first two games, in that he survives this role. [[spoiler:For the time being.]]
* HeroOfAnotherStory: Of ''Revelation'' and ''Retribution''.
* IChooseToStay: Anderson refuses to leave Earth with Shepard in ''3'', wanting to help with the war effort against the Reapers there.
* INeedAFreakingDrink: In the two years between ''Mass Effect 1'' and ''Mass Effect 2'', apparently. The [[http://masseffect.wikia.com/wiki/Shadow_Broker_Dossiers/Captain_David_Anderson Shadow Broker's dossier on him]] shows that he's two steps from becoming a full-blown alcoholic due to [[DrowningMySorrows all the booze he's had to down to ignore all the stupidity he's been exposed to.]] His tab at Dionysus Imports: 2 bottles white wine after viewing "Saren: A Hero Betrayed", 1 bottle GargleBlaster after viewing a documentary on what ''really'' happened behind the Citadel attack, 2 bottles VodkaDrunkenski after watching "Path of Lies: A History of the Alliance Military" and a documentary on the [[MemeticMutation airquotes "Reapers"]] back-to-back. Followed by a call to [[VomitDiscretionShot Kleen Sweep Home Maintenance.]]
* KilledOffForReal: [[spoiler:On the Citadel in the endgame of ''3''; either the Illusive Man executes him, or he succumbs to a gunshot wound and dies peacefully]].
* KnightInSourArmor: He knows full well the galaxy is run by idiotic politicians and bureaucrats. He does not like this. He gets up and does his job anyway.
* TheMentor: To Shepard.
* MentorOccupationalHazard: [[spoiler:Interestingly enough, he actually makes it to the very end of the trilogy before dying.]]
* MildlyMilitary: At least with Shepard by ''Mass Effect 3'' who he jokingly reprimands for referring to him formally.
-->'''Shepard:''' Good to see you too, sir.
-->'''Anderson:''' ''"Sir?"'' I may have reinstated you, but that doesn't give you permission to get all formal on me.
-->'''Shepard:''' Then I'm glad you managed to keep your ass alive, Anderson.
-->'''Anderson:''' ''[chuckles]'' That's more like it.
* NiceHat: He's sporting one in ''Mass Effect 3''.
* NotEvenBotheringWithTheAccent: He really doesn't sound like a Londoner. ''Revelation'' explains this to be because of cross cultural exposure through electronic schooling, the internet, and pan-global entertainment.
* ObsoleteMentor: Subverted. Despite being surpassing their OldMaster, Shepard still answers to Anderson as their superior and throughout the trilogy, consistently will turn to him for advice on what to do.
* OptOut: [[spoiler:Whether you choose him to be the Councilor or not, Anderson opts to quit his position in ''Retribution'', leaving Udina as Councilor.]]
* PapaWolf: To humanity and his protege, Shepard, in particular.
** If he was made [[spoiler:Councillor]] in the second game, one reason you can imagine that he stepped down for was because he couldn't legally defend Shepard's actions in the ''Arrival'' as the [[spoiler:representative of the human race.]] However, as a member of the Alliance, once he was promoted to the Admiralty, he ''[[ThePlan could]]''.
* ParentalSubstitute: Three guesses for whom.
* PassingTheTorch: Was meant to be [[spoiler: the first human Spectre]] until Saren ruined his candidacy. It's implied that he chose Shepard as his protege, because he saw in them the potential to take up where he left off.
* QuicklyDemotedLeader: Udina forces him to step down as Captain of the ''Normandy'' after Shepard becomes a Spectre. Subverted when he becomes an authority figure once more in the other two games, (potentially) becoming a Councillor in ''2'' and an Admiral in ''3''.
** Though he does [[spoiler: OptOut of being the human Councillor]] before ''3'', in the tie-in novel ''Literature/MassEffectRetribution''.
* QuintessentialBritishGentleman: According to ''Revelation'', though he [[NotEvenBotheringWithTheAccent doesn't have the accent.]]
* ReasonableAuthorityFigure: One of the two human authority figures Shepard can actually count on throughout the entire series, (the other being Admiral Hackett).
** In the third game, Anderson has apparently having repeatedly gone out on a limb for Shepard during their time in the Alliance brig. Despite Shepard's trial being interrupted by the Reaper invasion without coming to a verdict, Anderson promptly drops the charges and reactivates them back into service, as Earth needs the person most experienced at fighting Reapers in the fight.
* RebelLeader: During ''Mass Effect 3'', he decides to stay on Earth and lead LaResistance during the Reaper occupation.
* RetiredBadass: [[spoiler:In a manner of speaking. When the truth comes out about Saren, Shepard inquires if he has thought about reapplying to become a Spectre. Anderson admits that he's "too old" to go chasing about the galaxy and he trusts Shepard to [[TakeUpMySword pick up where he left off]].]]
* SoProudOfYou: [[spoiler: If you stop the Illusive Man from killing him, his last words in the entire series are how proud he is of his protege.]]
** [[spoiler: This is also the name on the soundtrack of the MoodMotif during this scene when he dies.]]
* TheMenFirst: Why he stays behind on Earth in ''3'', because someone has to lead the resistance.
* TheOneThatGotAway: Seems to feel this way about Kahlee Sanders. The feeling is mutual and it's alluded to multiple times in ''3'' that both of them wish to renew their relationship once the war is over.
** FriendsWithBenefits: Heavily implied in the ''Citadel DLC''. Her overnight bag (containing [[GoodPeopleHaveGoodSex massage oils]]) is found in Anderson's apartment on the Citadel and a recording mentions her as being present while Anderson relates some life stories for the biography being written about him.
* UndyingLoyalty: He will always be there to support Shepard. The feeling is mutual with Shepard as well.
[[/folder]]

[[folder:Donnel Udina]]
[[WMG: Ambassador Donnel Udina]]
[[quoteright:240:http://static.tvtropes.org/pmwiki/pub/images/Udina_6704.bmp]]
[[caption-width-right:243:[[ObstructiveBureaucrat It's just politics, Shepard.]] [[AssInAmbassador You understand.]]]]

-->''"You went to the Council behind my back? Do the words [[PrecisionFStrike "political shitstorm"]] mean anything to you?"''

-->'''Voiced by:''' Bill Ratner

A human diplomat at the Citadel struggling to give humans a say in intergalactic politics. And a real jerk about it. He's initially supportive of Shepard's attempts to expose Saren as a traitor, and plays his part in getting Shepard appointed as a Spectre, along with making him/her Captain of the Normandy. He promptly turns on Shepard after realizing his relationship with the Council is being jeopardized by their persistence, and throughout ''VideoGame/MassEffect2'', he remains a self-concerned jerk. He softens up a little in ''VideoGame/MassEffect3'', [[spoiler:only to make the biggest mistake of his life by cutting a deal with Cerberus and causing the Citadel coup. He does not survive it.]]
----
* AssholeVictim: [[spoiler:He assists the Cerberus coup in ''3'', and is shot by either Shepard or the Virmire Survivor for his efforts.]]
* AssInAmbassador: In spades. The turians describe him in the second game as "a diplomatic incident waiting to happen."
* AwesomeMomentOfCrowning: [[spoiler:Can be given a Council seat at the end of the first game.]]
** In ''Retribution'', the novel sequel to ''Mass Effect 2'', [[spoiler:Udina is the Councilor regardless of your choice. Anderson opts to quit his job.]]
* BeleagueredBureaucrat: While the Renegade ending leaves no doubt as to the kind of person he is, Udina sometimes seems as tired of politics as everyone else, but he has to deal with it because it's his job. This is most obvious if you talk to him after Feros.
** In ''Mass Effect 3'', he'll tell Shepard he has more power than any human ''ever'' had in history - and it's almost worth nothing.
* {{Catchphrase}}: Frequently utters just why "This is an OUTRAGE!".
* DemotedToExtra: Like Anderson, he only has one scene in the second game.
* DespairEventHorizon: He clearly crosses it after Earth is attacked. Speaking to him, he will talk about how he was on FirstNameBasis with all of the Alliance bigwigs before they were killed in the attack.
* DividedWeFall: When he grounds Shepard as opposed to letting him/her go after the Conduit because he's afraid of losing the Council's favor.
* FaceHeelTurn: [[spoiler:In ''3''. Not that he wasn't already slipping in that direction to begin with, though.]]
* {{Jerkass}}: Ambassador Udina seems to enjoy his job a little too much, especially when foiling Shepard.
** JerkWithAHeartOfJerk: If you [[spoiler:give him the position on the Council]], does he serve as a "true advocate" for humanity? ''Balls no''. He goes right back to being an ObstructiveBureaucrat and [[spoiler:may even completely deny the existence of Reapers. Even worse, if he's the human Councilor, Shepard cannot get reinstated as a Spectre.]]
** In ''Mass Effect 3'', it is eventually revealed that [[spoiler:Udina was outright working with Cerberus to engage in a coup against the Council. Strangely, this is perhaps the most sympathetic he gets; his entire motivation for working with Cerberus was to force the Council to send support for his besieged homeworld.]] Before that, too, he's unusually dedicated and not as harsh towards Shepard as usual.
* KickTheDog: He was responsible for [[spoiler:Executor Pallin's death]] in ''Inquisition'', where he tries to use the fact there could be enemies in the Council to further a pro-human agenda.
* TheMole: [[spoiler:He is this in ''3''. It is unknown how long he was working with Cerberus, but he was the one who helped them get to the Citadel.]]
* ObstructiveBureaucrat: Though he's fairly helpful at first. But not for long.
* PetTheDog: If you convince the Alliance to return Nirali Bhatia's body to her husband, Samesh, or save Chairman Burns from biotic extremists, Udina is nice enough to supply them with Shepard's e-mail address so that they can properly thank Shepard in ''Mass Effect 2''. Udina will do this even if [[spoiler:Shepard recommends Anderson to the Council.]]
** In ''VideoGame/MassEffect3'', he puts forth a motion to the Citadel Council to transform the embassy docking bay into a refugee camp.
* TheQuisling: [[spoiler:In ''Mass Effect 3'', he has joined in with Cerberus, and plots to assassinate the other Councillors and stage a coup with their aid. It's left ambiguous whether he was indoctrinated, idiotically ambitious or just plain desperate and scared when he went with this plan.]]
* RiddleForTheAges: Was Udina Indoctrinated or just desperate?
* SlaveToPR: More concerned with making sure humanity looks good than anything else, though it's more "looks good to the Council" than actual PR.
* TooDumbToLive: [[spoiler:His collaboration with Cerberus can only be defined as fatally stupid, considering that, as the Human Councilor and thus a high-level official, he would have known very well that Cerberus was directly undermining the Alliance war effort, using Reaper-augmented soldiers, and attacking civilian targets. The leap in logic required to see this ObviouslyEvil enemy as a source of backing is enormous.]]
* TookALevelInJerkass: It's easy to forget, but at the beginning of the first game, while he was not the friendliest guy, he at least would give Shepard the benefit of the doubt. But then he started basing his judgement purely on PR.
* TookALevelInKindness: In ''Mass Effect 3'', in a way. He's much less abrasive towards Shepard; it helps that he's visibly beleaguered and worried about the state of Earth in the wake of [[spoiler:the Reaper invasion]], and he apparently took steps to accommodate the growing refugee population. Though he and Shepard aren't always in agreement, they're on the same side. [[spoiler:Or so it would seem; it later turns out he's working for Cerberus.]]
* TragicVillain: [[spoiler:He worked with Cerberus in a bid to get support to save Earth.]]
* TyrantTakesTheHelm: [[spoiler:If you kill off the Council and put him in charge of the human one, he'll start restricting Spectre positions because he doesn't want anybody to operate outside of his authority. Even though the last person who did so ''saved the freaking galaxy''.]]
** In ''3'', he's apparently changed his mind since he backs and appoints the Virmire Survivor as a Spectre.
* UngratefulBastard: Even if you [[spoiler:recommend him to be on the Council]], don't expect him to give you a warm welcome in the sequel.
* WellIntentionedExtremist: [[spoiler:Works with Cerberus to engage in a coup against the Council. He did it to get support for Earth.]]
* WhatTheHellIsThatAccent: Has elements of a British and Irish accent; the latter is much more prominent in ''3'', particularly in the conversation Shepard can have with him in his office after the Council meeting.
* YouHaveOutlivedYourUsefulness: Pulls this card when siding with the Council against Shepard near the end of the first game.
[[/folder]]

[[folder:Steven Hackett]]
[[WMG: Admiral Steven Hackett]]
[[quoteright:350:http://static.tvtropes.org/pmwiki/pub/images/hackett_2605.jpg]]
[[caption-width-right:350:[[CatchPhrase Hackett out.]]]]
->''"When Earth calls, you be there with your dress blues on, ready to take the hit."''

-->'''Voiced by:''' Creator/LanceHenriksen, Bruce Carey (''Paragon Lost'')

Commanding officer of the Alliance Navy's Fifth Fleet. Voice of authority and giver of sidequests. Often heard, but never seen in-game (until ''Mass Effect 2'''s Arrival DLC, that is).
----
* AscendedExtra: Goes from being just a voice telling you about side-missions, to being arguably Shepard's most frequent and [[ReasonableAuthorityFigure trusted]] contact in the Reaper War.
* {{Badass}}: Orphaned at 12, showed chops in science and leadership, enlisted, became a frontier explorer, fought with distinction in the First Contact War, climbed from lowly enlisted to the top flag office in the Alliance navy. He's an Alliance Navy recruitment poster boy for a reason.
* BadassBaritone: Courtesy of Creator/LanceHenriksen.
* BadassBeard: As seen in the above image.
* BadassGrandpa: Hackett's age doesn't diminish his badassery in any way.
--> '''Jacob:''' If they make old guys any tougher than [him], I'd like to see it.
** FourStarBadass: He's an admiral, after all.
* BigGood: A large number of the side missions in the original ''Mass Effect'' come from him.
** In ''Mass Effect 3'', Shepard reports directly to him and he is, for all intents and purposes, the leader of the entire human race.
** ''Mass Effect 3'' essentially makes him part of a BigGood Ensemble along with Shepard and Anderson. The humans on Earth look up to Anderson, Shepard looks up to Hackett and the rest of the galaxy looks up to Shepard.
* TheCavalry: ''Epically'' at [[spoiler:the climax of the first game.]]
* ClintSquint: Seems to be the neutral state of his eyes.
* DemotedToExtra: Only appears in the second game if you have the ''Arrival'' DLC, though he'll still offer you side missions and send you messages via the Private Terminal.
* FatherNeptune: Serves as this for the Alliance Navy.
* GoodHairEvilHair: Hackett wears the classic [[Series/StarTrekTheOriginalSeries mirror universe]] goatee and mustache combination, but he's definitely a good guy.
* GoodScarsEvilScars: Has a very prominent scar on his right cheek, and his right eye looks like it's taken its fair share of right hooks.
* GrayAndGreyMorality: As an Admiral, Hackett is naturally concerned with maintaining the law; however, following Shepard's promotion to Spectre, he has Shepard perform more "under the table" missions to maintain Alliance confidentiality.
* GuileHero: Some of his missions (such as sending a Renegade Shepard to possibly assassinate Lord Darius) edges him closer to this territory.
--> '''Shepard:''' You put Darius in power, but he was getting greedy. You wanted me to kill him.\\
'''Hackett:''' The Alliance does not condone assassination. We would never give that order. Killing Darius was your decision alone -- and because you're a Spectre, we couldn't reprimand you if we wanted to.
* InkSuitActor: Hackett's face has more than a passing resemblance to Creator/LanceHenriksen's.
* IronicEcho: "You've done a hell of a thing." [[note]]What Hackett tells Shepard in the first game if s/he manages to save everyone in the Paragon-exclusive mission. Also what he says after Shepard [[ShootTheDog buys the galaxy some time]] in ''Arrival''.[[/note]]
* {{Narrator}}: He narrates the WhereAreTheyNowEpilogue for the high-EMS "Destroy" ending and the low-EMS BittersweetEnding (with ''heavy'' emphasis on the "bitter").
* NervesOfSteel: Probably the calmest and most unflappable human leader in the series. Even when Reapers tore the Alliance a new one. Pointed out by Jacob in the third game.
-->'''Jacob:''' They make old guys any tougher than that, I'd like to see it.
* OldSoldier: He's been with the Alliance for a very long time. He doesn't let it slow him down.
* PrecisionFStrike: In a new cutscene added in the Extended Cut, during the final battle, once Hackett is notified that Shepard has [[spoiler:reached the Conduit and boarded the Citadel.]]
--> "Holy shit, s/he did it."
* ReasonableAuthorityFigure: He uses Shepard's loyalty to the Alliance to get him/her to take on some sensitive missions. However, he does at least acknowledge that s/he is doing him a favor and acts appropriately. At the end, he defers to Shepard as the (wo)man in the field, despite his much higher rank.
** In ''Lair of the Shadow Broker'', [[spoiler:his dossier reveals that [[GenreSavvy he denied an Alliance desk jockey's request to have Shepard detained and interrogated for a few months due to his/her ties to Cerberus, and with style.]]]]
-->'''Hackett's entire response to a lengthy request email:''' Request denied.
** Later in the same DLC, Liara [[spoiler: reveals that Hackett was the one who gave her Shepard's dogtags, and confirmed that Shepard was still alive before they actually met, wishing Shepard well.]]
** In the ''Arrival'' DLC, after Shepard is forced to [[spoiler:kill 300,000 batarians, Hackett notes that he will do what he can to protect Shepard and delay any fallout that s/he will have to face as long as possible saying that s/he did what s/he did for the right reasons. He even tells him/her to keep his report because he doesn't need it to know that s/he did the right thing.]]
* RousingSpeech: [[spoiler:He gives one during the endgame of ''3''.]]
--> [[spoiler:"Never before have so many come together - from all quarters of the galaxy. But never before have we faced an enemy such as this. The Reapers will show us no mercy. We must give them no quarter. They will terrorize our populations. We must stand fast in the face of that terror. They will advance until our last city falls, but we will not fall. We will prevail. Each and every one of us will be defined by our actions in the coming battle. Stand fast. Stand strong. Stand together. Hackett out."]]
* ShootTheDog: A lot of his missions seem to revolve around this trope. After the events of ''Arrival'', Hackett tells Shepard that [[spoiler:'''''s/he''''' has to be (metaphorically) sacrificed to the batarians to avoid a war, after s/he kills over 300 000 of them to blow up a mass relay the Reapers were minutes away from using.]]
* SupportingLeader: He leads the charge against Sovereign in the final act of the first game.
* UpThroughTheRanks: He spent four years as an enlisted man and volunteered for several high-risk exploration assignments beyond the Charon Relay before receiving a commission as a second lieutenant in 2156. He's now the fleet admiral of the Alliance Navy.
* TheVoice: Until the second game DLC ''Arrival''.
* VoiceWithAnInternetConnection: In the first and third games.
* YouAreBetterThanYouThinkYouAre: In a particularly poignant moment, when Shepard is expressing doubts about his/her ability in the war, he sums up why s/he is so important and deserving of his/her position. S/he has the ability to inspire such confidence in troops, that they will literally follow any order given simply because they believe in him/her.
* YouAreInCommandNow: [[spoiler:A strange case: He's already the highest ranked flag officer in the Alliance Navy, but with the death of the entirety of Alliance Parliament, and subsequent treason and death of Udina in the third game, Hackett is the de facto leader of what's left of the Systems Alliance.]]
[[/folder]]

[[folder:Tadius Ahern]]
[[WMG: Admiral Tadius Ahern]]
[[quoteright:300:http://static.tvtropes.org/pmwiki/pub/images/ahern_3753.png]]
[[caption-width-right:290:Don't just stand there looking pretty, ''kill something!'']]

->'''Shepard:''' So you run the station and the training here?\\
'''Ahern:''' Last I checked. It's better than a desk job, and a hell of a lot better than retirement.

-->'''Voiced by''': Charles Dennis

A Systems Alliance officer who commands Pinnacle Station, and is the central character of the ''Pinnacle Station'' DLC. He is a veteran of the First Contact War, and provides most of the commentary during the training missions.
----
* BadassBeard: Bearded and still keeps up with the people he's training.
* BadassGrandpa: Even at his age, he can still hold his own against the people using the Pinnacle Station simulator.
* TheBusCameBack: Sort of. Pinnacle Station and Intai'sei both show up in ''3''; the former can be scanned to earn some War Assets (Guard Captain Vidinos' spec ops team), and the latter for a sidequest PlotCoupon.
* CoolOldGuy: As long as you can impress him in the simulations, he'll ''give you a BigFancyHouse on a remote planet'' with infinite grenades, medi-gel, a big-screen TV and, most importantly, an avenue to purchase ''the best equipment in the game''.
* DeadpanSnarker: He tends to be very caustic.
* FantasticRacism: During the First Contract War he was given a near-suicidal mission against dozens of turian mercenaries. He survived, and to this day carries a grudge.
* FourStarBadass: Same as Admiral Hackett, though not with nearly as much political power.
* LargeHamAnnouncer: Uses his commentary during Shepard's matches in the simulator as an excuse to chew the scenery.
* NotBad: His initial reaction to Shepard beating the current records.
* RetiredBadass: He's not technically retired, but he no longer participates in war-fighting.
* WhatHappenedToTheMouse: He's not even mentioned in ''Mass Effect 2,'' and you can't visit the apartment he gave you on Intai'sei (though you being dead might have something to do with that).
[[/folder]]

[[folder:Hannah Shepard]]
[[WMG: Captain[=/=]Rear-Admiral Hannah Shepard]]
->"''[[CatchPhrase I have to go]]. But take care of yourself. You're making us proud.''"

-->'''Voiced by''': Jane Singer

If Commander Shepard has the Spacer background, Captain Hannah Shepard is Shepard's mother. She helps Shepard with a side mission involving a PTSD soldier friend of hers.
----
* ActionMom: What else would you expect from Spacer Shepard's mother?
* CatchPhrase: Though you only have two chances to speak with her, she signs off with "I have to go."
* FourStarBadass: She's a Captain in the first two games, though it's mentioned in the second that it's only because she keeps ''refusing'' to become an Admiral, preferring to continue to [[TheMenFirst serve with her crew]] instead of behind a desk. By the third game, she's been rapidly promoted to Rear Admiral, in part because of the losses the fleet have suffered, but mostly because she's so badass it's the rank that she honestly ''should'' be by this point. [[BadassFamily She is a Shepard, after all.]]
* ItRunsInTheFamily: A decorated Alliance soldier, well respected by her crew, and signs off with "[[CatchPhrase I have to go]]".
* TheMenFirst: Gives this reason as why she kept refusing to become an Admiral.
** Zabaleta recalls that she always stuck up for him when they served together on the ''Einstein''. The only reason he even agrees to go to Veterans Affairs Office to deal with his PTSD is because she told him to.
* OutlivingOnesOffspring: She had to experience this between the first and second game. This is part of the reason for her WhatTheHellHero message below. May have to do so ''again'' depending on the ending in the third.
* SoProudOfYou: Expressed in the above quote, and through Hackett in ''3''.
* TheVoice: Presumably because Shepard's mother looks like her child, and the player is the one who chooses what Shepard looks like.
* WhatTheHellHero: Sends Shepard an email in ''2'' asking why she had to learn her child was still alive [[http://masseffect.wikia.com/wiki/Hannah_Shepard third hand]] through Alliance brass. She relents a little, assuming it's a classified thing, but still wants her kid to call.
** You can finally call her in the ''Citadel'' expansion of ''3''.

[[/folder]]

[[folder:Toombs]]
[[WMG: Toombs]]
[[quoteright:270:http://static.tvtropes.org/pmwiki/pub/images/Toombs_6562.png]]
->''"This man deserves to die, Shepard. For you, for me, for everyone else in the unit."''

-->'''Voiced by''': Chris Postle

An ex-Alliance solider, and potential former squadmate of Shepard, if you play the SoleSurvivor background. Saw his whole unit wiped out on Akuze by a Thresher Maw.
----
* DrivenToSuicide: Depending on how you play his mission.
* ShellShockedVeteran: Not like you can blame the guy.
* SoleSurvivor: Is the only surviving member of his unit. If Shepard has the SoleSurvivor background, they both react with surprise upon seeing the other alive.
* WhatTheHellHero: If he survives, in ''Mass Effect 2'' he sends Shepard a message tearing him/her apart for working with the people who tortured him. Just be glad you never have to meet him in person. For [[HeroAntagonist his]] [[DontMakeMeDestroyYou own]] [[CurbstompBattle sake]].
[[/folder]]

[[folder:Kahoku]]
[[WMG: Rear Admiral Kahoku]]
[[quoteright:300:http://static.tvtropes.org/pmwiki/pub/images/kahoku_1881.png]]

-->'''Voiced by''': Brian George

A Systems Alliance officer and veteran of several battles against the Batarians, including the Skyllian Blitz. He is encountered by Commander Shepard on the Citadel, where he is trying to find information on a group of his marines that went missing.
----
* AFatherToHisMen: He is highly respected by his soldiers, and in turn he is extremely dedicated to them as well.
* CharacterDeath: [[spoiler:He is captured and executed by Cerberus after uncovering their research facilities on Binthu.]]
* CruelAndUnusualDeath: [[spoiler:You find his body in a cage with horrific monsters swarming over it.]]
* FourStarBadass: Served with distinction during the Skyllian Blitz.
* HappilyMarried: It is mentioned that he has a wife and three children.

[[/folder]]

!!Citadel Residents

[[folder:Conrad Verner]]
!![[spoiler:Doctor]] Conrad Verner
[[quoteright:220:http://static.tvtropes.org/pmwiki/pub/images/Conrad_4847.bmp]]
[[caption-width-right:219:Oh, the Commander and I go way back.]]

-->''"You showed me what it meant to be truly extreme. I learned that lesson well."''

-->'''Voiced by:''' Jeff Page

Shepard's biggest fan. Initially appearing on the Citadel in the first game, Conrad wants to be ''just'' like Shepard, going so far as to try to ask Shepard is s/he will help him become a Spectre. He may or may not survive the ensuing reality check. Reappears in ''Mass Effect 2'', this time wearing a replica of Shepard's armor and trying to be a hero. He later appears in ''Mass Effect 3'', where his story is fully culminated, and we discover interesting HiddenDepths about our favorite ButtMonkey.
----
* BadassBoast: Not that anyone takes him seriously. Or that the one making the boast is much of a badass.
-->'''Conrad:''' Why don't you sit back and let me show you how it's done? I've got some asses to kick.
* BadassOnPaper: How he looks to Jenna from Chora's Den. Yes, he does try to take a bullet for Shepard, but it's ''his'' stupidity and ineptitude that put Shepard in danger in the first place. From Jenna's perspective though, he looked like a BadassBystander.
* BiTheWay: Implied. His level of obsession with Shepard, including the StalkerShrine, is irrespective of Shepard's sex.
* BorrowedCatchphrase: "I should go."
* BullyingADragon: Matriarch Aethyta ''begs'' you to get Conrad the hell out of her bar before she hits him with a Matriach-level Singularity.
* ButtMonkey: He exists for unpleasant but amusing things to happen to.
* ComicallyMissingThePoint: Several times. Put a gun up to his head to prove he's not ready for what he's proposing and he'll think you were teaching him how to be an extreme badass in the second game. He'll also mention how supportive his wife was and how she even paid for his transportation off world. [[FunnyBackgroundEvent Cue a facepalm from the asari bartender standing behind him.]]
* ContinuityPorn: In a series known for its save game bonuses, his story arc takes the cake. He only shows up in ''VideoGame/MassEffect2'' if you spoke to him all three times on the Citadel in the first game and didn't get him killed. Then, he will only appear in ''VideoGame/MassEffect3'' if you completed his quest and [[ButtMonkey didn't get him killed again]]. Finally, he will contribute his [[spoiler:doctoral dissertation on xenotechnology]] to the war effort only if Shepard completed the side quest for a minor N.P.C. on Feros in the first game, completed the asari writings collection in the first game, and purchased an Elkoss Combine requisition license in the first game. ''And then'' he will [[spoiler:only survive his SideQuest if you helped get a minor character named Jenna out of Chora's Den in the first game]], who will save him by disabling his [[spoiler:Cerberus contact's gun]]. ''[[UpToEleven Damn]].''
* CruelAndUnusualDeath: [[spoiler:If Shepard tells him to get lost, a news report says he is killed attempting to stop youths from hitching a ride on top of a bus. It goes on to say he fell from the bus, hit several passing cars, and landed in the power turbine of a bio-mass recycling facility. Ouch]].
* DesperatelyLookingForAPurposeInLife: Happens in the first and second games. In the sequel, Shepard can inspire him to do something other than emulating him/her. And in the third, Conrad finally gets to be the badass he always wanted to be -- and actually ''was'' all along.
* DumbBlonde: He's often way too naive for his own good. [[GeniusDitz However...]]
* FriendToAllChildren: [[spoiler:If Shepard deals with him in a Paragon fashion in the second game, Conrad goes on to found a charity for children orphaned by the Battle of the Citadel named after Shepard. If asked about this in the third game, he states that he spent everything he had in order to get the kids to safety.]]
* GeniusDitz: [[spoiler:Conrad actually has a ''doctorate'' in xenotechnology and wrote a dissertation on dark energy. He'll actually contribute to the war effort in ''Mass Effect 3'' if you ask him.]]
* GirlfriendInCanada: [[spoiler:You learn in ''3'' that he either ''never'' had a wife, or she's long gone. The line from ''2'' about her paying for him to leave seems to support this. His closest current relationship is apparently his StalkerShrine to Shepard.]]
* HeroicSacrifice: [[spoiler: Takes a bullet for Shepard]]. Can be subverted, if [[spoiler: Shepard helped Jenna in the first game; she'll sabotage the shooter's pistol before he can fire and save Conrad's life.]]
* HeroicWannabe: Very much so.
* HeroWorshipper: So much so that by ''Mass Effect 3'', Conrad is supporting ''Cerberus'' because Shepard worked with them in the second game.
* HiddenDepths: [[spoiler: He has a ''doctorate'', and wrote his dissertation on xenotechnology and dark energy integration. That's ''Doctor'' Moronic Fanboy to you!]]
** Not only this, but he has no money and is a refugee in ''3'' because [[spoiler: he spent everything he owned to get the kids in his orphanage (The Shepards) away from Reaper attack.]]
* IgnoredEpiphany: Even if Shepard chose the Paragon route in ''1'' (thereby convincing him to stay with his family), he still shows up as a wannabe mercenary in ''2''.
** Of course, this is due to a save import error, which will always assume that Conrad was dealt with in a Renegade fashion. Modifying the save to correct the error results results in an accidentally DummiedOut Paragon scene involved Conrad [[http://www.youtube.com/watch?v=ATxE9JlSOlg pretending to be Shepard's]] {{Lancer}}.
--->'''Conrad:''' [[BlatantLies I'm Commander Shepard's squadmate! I'm practically]] ''[[BlatantLies second-in-command!]]''
** Lampshaded in ''Mass Effect 3'', where [[AscendedGlitch he apologizes for lying that Shepard pointed a gun at him, saying it was just nerves.]]
* IgnoredExpert: Part of his backstory. [[spoiler: Turns out, his ideas on dark energy might just end up helping to save the galaxy]].
* IJustWantToBeBadass: He deeply wants to be like Shepard.
* IrritationIsTheSincerestFormOfFlattery: He's taken to dressing like Shepard in the sequel.
* LampshadeHanging: His primary purpose, aside from being a ButtMonkey, is to make fun of gameplay mechanics as well as standard role-playing game tropes. Observe:
** SideQuest: In ''VideoGame/MassEffect2'' he will say that he has been wandering the galaxy between games, helping random strangers who will share personal problems just by him talking to them.
** KleptomaniacHero: He says he pokes through random crates for extra credits in ''VideoGame/MassEffect2''
** CanonDiscontinuity: In ''VideoGame/MassEffect3'', he apologizes for accusing Shepard of pointing a gun in his face even if s/he didn't do that, referencing the save game bug in the second game.
** DialogueTree: He will also ask Shepard the same question twice, because he likes to ask all of the questions he can think of and sometimes repeats himself, and reminds Shepard that s/he shouldn't be asking him so many questions while people are dying.
** WarfareRegression: Criticizes the galactic militaries for switching to thermal clips for guns.
** CatchPhrase: Borrows Shepard's "I should go".
** OldSaveBonus: He'll bring up three unrelated missions from the first game if they were completed - Hossle's data on Feros, Matriarch Dilinaga's Writings, and the Elkoss Combine Armory License - for a bonus to War Assets if he's sent to work on the Crucible.
* LoonyFan: Goes from mildly misguided, to trying to emulate Shepard, to having a StalkerShrine.
* LordErrorProne: In the first game, he convinces himself that he can be the second human Spectre. In the second, he buys a set of fake N7 armor and tries to run around the galaxy right wrongs. In the third he joined Cerberus under the delusion that they're a fine group because Shepard once worked with them and tries to convince others likewise.
* MetaGuy: See LampshadeHanging.
* MilesGloriosus: In the second game.
* MoralityPet: Potentially towards a Renegade Shepard.
--> '''Shepard:''' Conrad may be an idiot, but even he doesn't deserve to be manipulated like that!
* NeverBeAHero:
** The point of the second game. [[TrainingFromHell Shepard has had intense, high-level specialist military training]], and possibly genetic enhancements and pseudo-psychic powers. Conrad has nothing of the sort. Leave the saving of the galaxy to Shepard. Somewhat subverted in the Paragon ending, though, because Conrad [[CrowningMomentOfHeartwarming finally gets that there's more than just one way to be a hero.]]
** In the third game, [[spoiler:he finally becomes a hero by TakingTheBullet for Shepard. If he dies, he'll ask if he finally got to help, to which Shepard will reply he did.]]
* OldSaveBonus: He only shows up in ''VideoGame/MassEffect2'' and ''VideoGame/MassEffect3'' if you completed his quest in the preceding game and saved him from getting killed in a myriad of horrific ways, and you transfer this action into your next game. His quest in ''VideoGame/MassEffect3'' also involves an impressive degree of ContinuityPorn. See above.
* OrphanageOfLove: Can be inspired to set one up in Shepard's name if you deal with him in a Paragon fashion [[spoiler: By ''Mass Effect 3'' it's gone thanks to the Reapers, but Conrad saved the kids by spending his last credits getting them out of there.]]
* PetTheDog: In ''3'' Shepard can ask how he's holding up with the war going on, seems impressed when he admits he spent all his money to get the kids from his charity to safety and when he tries to take the bullet for them, even comforts him that he "did good". It's implied that, for all of his loony antics and how much he exasperates them, Paragon Shepard genuinely might be fond of Conrad.
* PretenderDiss: Used as one [[spoiler: against Shepard's clone]].
-->'''Shepard:''' Are you kidding me? ''Conrad Verner'' is better at being me than you are!
* SarcasmBlind: How we learn about his HiddenDepths.
--> '''Shepard:''' [[SarcasmMode "Conrad, I'm building an ancient, Prothean, dark-energy device to stop the Reapers. Can you help with THAT?"]]\\
'''Conrad:''' [[FlatYes "Well, I did write my doctoral dissertation on xenotechnology and dark energy integration."]]\\
'''Shepard:''' [[FlatWhat "...Really?"]]
* ScienceHero: [[spoiler:Yes, him.]]
* SmallNameBigEgo: In ''Mass Effect 2''.
* {{Squee}}: [[http://www.youtube.com/watch?v=87qTZV4Xnl8 This video]] is how Conrad would've reacted without the import save file bug. Go to about 2:00 to hear him say that meeting Shepard again is the happiest day of his life, fanboy squee in every word. If you take the Charm option in his quest and lie that he helped expose a dirty cop, he'll reply with a tiny, quivering, pathetic "Really?", as if he can't believe he ''actually helped you out''. Aww, Conrad!
* StalkerShrine: When asked in ''3'', Conrad admits to having a shrine dedicated to Shepard. He claims it's in good taste, though.''"It's just a poster with a few candles. It's very tasteful."''
* StalkerWithACrush: In ''Mass Effect 3'' he may reveal that he's not actually married, in spite of the many earlier references to a wife who is also a fan of Shepard. He also has a shrine set up for Commander Shepard somewhere.
* TakeThatMe: A bug in ''2'' causes him to tell the asari bartender that Shepard waved a gun in his face in ''1'', even though only Renegade Shepard did that. Paragon Shepard tells him to go home, because there's more than one way to be a hero. In ''3'', when Shepard meets him again, [[AuthorsSavingThrow he apologizes for accusing Shepard of pointing a gun at him]].
* TakingTheBullet: [[spoiler: When he identifies his Cerberus contact, the contact tries to shoot Shepard, and Conrad leaps in the way of the bullet. Can be subverted if you helped Jenna from Chora's Den in the first game, as she Sabotages the gun causing it to make a bang, but the bullet doesn't actually fire.]]
* ThisLoserIsYou: Almost everything he says and does in ''2'' is a TakeThat at the player. Conrad is what would happen if a real person were to emulate an RPG character.
** In ''[=ME2=]'':
--->'''Conrad:''' [[TalkToEveryone I talk to people, y'know? Ask them if they have big problems that only I can solve. You'd be surprised how many people are just waitin' for someone to talk to them.]] [[KleptomaniacHero Sometimes I poke through crates, too. Y'know, for extra credits.]]
** In ''[=ME3=]'':
--->'''Conrad:''' Do you really think you'll defeat the Reapers?\\
'''Shepard:''' You just asked me that, Conrad.\\
'''Conrad:''' Sorry, I like to [[TryEverything ask all the questions I can think of]], and sometimes [[NowWhereWasIGoingAgain I forget which ones I asked already]]. [[BorrowedCatchphrase I should go]].
** Conrad also [[http://youtu.be/cEnIQWXCgzQ repeats]] many of the same complaints that those against the whole thermal clip system have in a possible TakeThatUs. He also claims that Cerberus are just a bunch of misunderstood heroes protecting humanity, almost certainly referring to the MisaimedFandom the anthropocentric terrorist organization acquired during the second game.
* ThrowTheDogABone: In ''[=ME3=]'', he starts off being manipulated by a Cerberus agent and being his normal loony self, but then [[spoiler:gives Shepard important information on dark energy from his xenotechnology dissertation, indirectly helps Shepard capture the agent, and, depending on the outcome of a sidequest in the first game, either dies saving Shepard's life by TakingTheBullet or survives his attempted HeroicSacrifice due to a C-Sec officer causing the gun to misfire. If he survives, he even hooks up with the officer in question.]]
* WeNeedADistraction: Cerberus takes advantage of his overenthusiasm and hero-worship in ''VideoGame/MassEffect3'' to have him distract everyone in the refugee camp while a Cerberus agent poisons the medigel dispensers. Once he's told of the error in his ways, he immediately rats out his Cerberus contact.
[[/folder]]

[[folder:Chloe Michel]]
[[WMG: Dr. Chloe Michel]]
[[quoteright:240:http://static.tvtropes.org/pmwiki/pub/images/230px-Dr__Chloe_Michel_9561.JPG]]
-->"''I was fired by my previous employer for giving out free medical supplies to clinics like this.''"

-->'''Voiced by''': Jan Alexandra Smith

A human doctor who runs a clinic in the Wards. Your interactions with her tend to involve saving her from various gangs of blackmailing lowlifes, and she rewards you with free medigel refills. She can be a crew member in ''Mass Effect 3''.
----
* AscendedExtra: [[spoiler:Was involved in a minor manner in two quests early in the first game. She was not seen at all in the second. In the third game, she shows up running a hospital on the Citadel where you can bring her on board as the ''Normandy'''s medic instead of Dr. Chakwas.]]
* {{Blackmail}}: In the first game, some thugs threaten to reveal why she was fired from her previous job.
* BuffySpeak: Refers to Mordin's horns as "pokey-things".
* DistressedDamsel: A mild case.
--> '''Shepard:''' Every time I come in here, I see someone threatening you.
* DistractedByTheSexy: She has a ''very'' obvious crush on Garrus. In fact, her email in ''[=ME2=]'' which is meant to be thanking Shepard for their help in the first game ends up veering off topic and she starts gushing about Garrus instead.
* DoggedNiceGuy: Her email in ''[=ME2=]'' indicates a crush on Garrus. This understandable since he rescued her in ''[=ME1=]''. When Tali learns that the doctor sent Garrus dextro-only chocolates "because they reminded her of him", she either warns a Garrus-romancing female Shepard to watch herself or amusedly notes Garrus's [[ObliviousToLove obliviousness to Dr. Michel's attraction to him.]]
* EverythingSoundsSexierInFrench: She doesn't actually ''say'' anything in French, but she has a heavy French accent, which for some reason becomes ''heavier'' in ''[=ME3=]''. [[JustifiedTrope Justified]], since she may mention being from Geneva, which is located on the French-speaking side of Switzerland.
%%* GreenEyedRedhead
* JustAMachine: She brings this up in an argument with Engineer Adams. Shepard can support her or Adams, who believes the opposite.
* TheInformant: She provides the player with information during several quests. It tends to be information of the sort you wouldn't expect an ordinary clinic doctor to know.
* MilitaryBrat: Her parents were both Alliance military.
* RomanticRunnerUp: Not to Shepard but to Garrus, given that she'll lose out to female Shepard [[spoiler:or Tali]].
* ScrewTheRulesImDoingWhatsRight: In the past, she gave out free medical supplies, which resulted in her firing the aforementioned {{blackmail}}.
* SuspiciouslySimilarSubstitute: For Dr. Chakwas, if you bring her on board the ''Normandy''. Hell, she even has the same haircut.

[[/folder]]

[[folder:Talitha]]
[[WMG: Talitha]]
[[quoteright:240:http://static.tvtropes.org/pmwiki/pub/images/240px-Talitha_9568.jpg]]
[[caption-width-right:240:"You'll dream of a warm place. And when you wake up, you'll be in it." --Shepard]]

->"''It hurts when she... when [[TitleDrop I remember me]]. But she wants to remember.''"

A slave taken by batarians from the same colony from which Colonist Shepard escaped when s/he was sixteen. Shepard is told about how she escaped, but wants to kill herself, and is asked if s/he can help, having been through the raid.
----
[[hardline]]
* BaldWoman: As a slave her hair wouldn't have been allowed to grow.
* BrokenBird: Due to having spent thirteen years as a slave.
* MeaningfulName: In Literature/TheBible, ''"Talitha koum"'' is the phrase Jesus speaks when bringing a young girl BackFromTheDead. It means "Little girl, get up" - more or less what Shepard tells her.
* OOCIsSeriousBusiness: She only refers to herself in the first person once Shepard convinces her to come to terms with her enslavement and receive emergency help so she can heal.
* RapeAsBackstory: Strongly implied. Talitha mentions the batarian pirates "doing things to her" in the dark, and she freaks out when Shepard approchaes her because she doesn't want to be "handled". [[{{Squick}} This happened when Talitha was six]].
* ShootTheDog: Talitha will either do this to herself if she feels threatened by Shepard, or Shepard can order a sniper to do so.
* ShoutOut: To ''Literature/CrimeAndPunishment'', but Shepard's words of comfort are also taken from ''Film/{{Aliens}}''.
* StockholmSyndrome: She tried to heal the slavers when a woman came along and slaughtered them all.
* ThirdPersonPerson: How Talitha copes with what happened to her; she sees the trauma she faced as happening to another girl.
* TitleDrop: For the name of the Colonist background quest, "I Remember Me". See her character quote above.
[[/folder]]

[[folder:Harkin]]
[[WMG: Harkin]]
[[quoteright:260:http://static.tvtropes.org/pmwiki/pub/images/Harkin_9786.bmp]]
[[caption-width-right:257:What'd I ever do to you?]]

-->''"Secrets are like herpes. If you got 'em, might as well spread 'em around."''

-->'''Voiced by:''' Roger Jackson

A disgraced C-Sec officer known for numerous abuses of power and general disorderly conduct. Used as an obnoxious informant in the first game.
----
* ArcVillain: For Garrus's loyalty mission.
* DirtyCop: Anderson refers to him as an embarrassment kept in office only because he was one of the first humans in C-Sec and they desperately needed bodies in C-Sec to legitimize their presence in the Galactic politics. He was kicked out the second he was no longer needed politically.
* DirtyCoward: He does his best to put on a tough guy act, but caves the moment he's faced with a real threat.
* FallenHero: Was praised for being one of the first humans in C-Sec, before he became corrupt.
* JerkassHasAPoint: While he may be a disgraced dirty cop, he is somewhat accurate about both Anderson's past and Garrus's CowboyCop tendencies.
* PoliticallyIncorrectVillain: Particularly towards [=FemShep=], whom he acts like a chauvinist prick towards.

[[/folder]]

[[folder:Khalisah bint Sinan al-Jilani]]
[[WMG: Khalisah bint Sinan al-Jilani]]
[[quoteright:250:http://static.tvtropes.org/pmwiki/pub/images/Khalisah_4358.bmp]]
[[caption-width-right:245:[[BlatantLies The people want to hear your story.]]]]

-->''"Check the vid. We get it? Great, bull-rushed on my own show."''

-->'''Voiced by:''' April Banigan

A reporter who tries to get an interview with you in all three games. The first time, she not-so-subtly accuses you of bending over backwards to please the Council and disregarding humanity and the Alliance; in the second, she'll present your decisions from the previous game in the worst possible light no matter what; in the third, she accosts Shepard about leaving Earth during the Reaper invasion, legitimately (and sincerely) looking for answers this time. You have the opportunity to punch her out in every case, and even if you don't take it, the Shadow Broker videos show that plenty of others are less restrained.
----

* BadassBystander: [[spoiler:During the Citadel coup, she risks her neck by hiding out near a seized comm tower, trying to get word out via her own broadcast gear to any cut-off C-Sec personnel that they need to retake the comm tower.]]
* TheChewToy: Shepard can punch her in every game. Also, the Shadow broker videos show her getting punched by a krogan and kicked by a ''volus''.
* CrouchingMoronHiddenBadass: She makes it to Top 10 scores at Armax Arena combat simulator in the ''Citadel'' DLC. Among such badasses as Aria T'Loak, James Vega, Commander Bailey and Shepard him/herself.
* DangerouslyGenreSavvy: [[spoiler:Be careful how you handle her in ''3''. She'll duck the first punch you throw and, if you're not quick on the draw, ''knock Shepard down flat''.]]
* EvilCounterpart: Compared to the ''actual'' IntrepidReporter, Emily Wong, though "evil" might be a bit of a stretch.
* FanGirl: Has a pretty obvious crush on Admiral Anderson during her interview in the ''Citadel DLC''.
* HeelFaceTurn: [[spoiler:In ''3'', if Shepard takes the Paragon interrupt, she stops being an intrusive ass and inspires wide charity support for Earth, becoming a valuable war asset. One that doubles in value if you never punched her.]]
* {{Hypocrite}}: Lair of the Shadow Broker reveals that she's apparently in a relationship with an [[GreenSkinnedSpaceBabe asari]] despite her reporting being pretty [[FantasticRacism pro-human/anti-alien]]. Or maybe "everybody loves the asari!"[[note]]Paraphrased from the Bachelor Party on Illium[[/note]]. Even xenophobes.
* IntrepidReporter: Sees herself as this.
* IronButtMonkey: In addition to being punched (three times) by Shepard and the anonymous krogan, she's also kicked by a volus too, [[HumiliationConga just to add insult to injury.]]
* IronicName: "Khalisah" is Arabic for "sincere."
* MadeOfIron: The fact that she managed to survive getting punched into the air by a krogan should make her count as this.
* MeaningfulName: When she makes her third appearance, she really is upset about what's happening on Earth and wants to do anything she can to help. Also, bint is an Arabic word meaning woman, but as a loan word in the Queen's English it has a derogatory connotation.
* OncePerEpisode: Shepard is presented with the opportunity to physically assault her in all three games, making it (disturbingly) easy to go, as ''PennyArcade'' puts it, "3-for-3" with her.
* {{Paparazzi}}: What she ''really'' is. [[spoiler: [[BadassBystander At least until the Citadel Coup.]]]]
* PetTheDog: In ''Mass Effect 3'', she will once again accost Shepard about leaving Earth, this time legitimately distressed and unhappy. While players have the option to do the usual Renegade interrupt, players who wait will get a ''Paragon'' interrupt. Hitting it will have Shepard comforting her, telling her that s/he's doing everything s/he can to stop the Reapers. Shepard even advises her to ''keep'' asking the hard questions, and to ''keep'' pressing people to aid Earth. This pays off, as her support becomes a legitimate war asset in the form of charity funding, which doubles in value if the player went the entire series ''without'' punching her.
* PositiveDiscrimination. A subtle aversion. She's not a positive character, but tabloid reporter is hardly an Arab stereotype.
* RunningGag: The opportunity to punch her.
* SchmuckBait: If she is punched out at any point in the series, the player loses war assets. Not enough to make any real difference though.
* SmugSnake: Especially after any physical beatdown you give her.
* TookALevelInKindness: By ''3'', she actually ''does'' become an IntrepidReporter, and if you take the Paragon interrupt with her, she and Shepard finally bury the hatchet.

[[/folder]]

[[folder:Emily Wong]]
[[WMG: Emily Wong]]
[[quoteright:320:http://static.tvtropes.org/pmwiki/pub/images/EmilyWong1_2592.png]]
[[caption-width-right:311:"Really? You'd talk to me before anybody else?"]]
-->''"This is Emily Wong with FCC News."''

--> '''Voiced By:''' Anndi [=McAfee=]

An ''actual'' reporter. You have the option to give her a good scoop on Fist, and later to help her break a story on the working conditions of traffic controllers on the Citadel. The day before ''Mass Effect 3'' was released in North America, she [[CharacterBlog took over]] BioWare's [=AllianceNewsNet=] [[https://twitter.com/#!/AllianceNewsNet Twitter account]], seen in an easier-to-peruse format [[http://masseffect.wikia.com/wiki/Alliance_News_Network/SolComms here]], and chronicled the Reaper attack on Earth.
----
* ADayInTheLimelight: Her tweets.
* BetterToDieThanBeKilled: [[spoiler:Facing certain death, with no weapons and all Alliance cruisers destroyed, she chooses to ram her skyvan into a Reaper rather than wait for it to kill her.]]
* DeathEqualsRedemption: After realizing that [[spoiler: her live-tweets led the Reapers directly to the only effective evacuation point in the San Fernando Valley.]]
* DefiantToTheEnd:
--> [[spoiler:"Go on. Make your noise. Try to scare us."]]
--> [[spoiler:"You want to see how a human dies? At ramming speed."]]
* DyingMomentOfAwesome: [[spoiler:Smashes her skyvan into ''a Reaper''. And then there's the above quote]].
* HeroicSacrifice: [[spoiler:Dies in the process of making sure evacuees get vital information.]]
* HotScoop: She's first encountered wearing a revealing nightclub dress.
* IntrepidReporter: Live reporting ''in the middle of the Reaper invasion''.
* LooseLips:
--> [[spoiler: "This signal, going out and being rebroadcast everywhere… [[OhCrap I think they picked it up]]. [[MyGodWhatHaveIDone I led them here!]]"]]
* RammingAlwaysWorks: [[spoiler:Invoked. This is her logic when she decides to ram her skyvan into a Reaper, but we don't learn whether doing so actually worked... though chances are high that [[NighInvulnerable it didn't]].]]
* ShoutOut: Possibly. [[spoiler:Her final line]] might be a reference to [[spoiler:[[http://www.dailymail.co.uk/news/article-255463/Now-youll-Italian-dies.html the execution of Fabrizio Quattrocchi]], who, just before being shot dead by Iraqi militiamen, shouted: "Now you'll see how an Italian dies!"]]
** [[spoiler:Her ramming the Reaper may also be a shout out to]] ''[[spoiler:[[Creator/HPLovecraft Call of Cthulhu]]]]'' [[spoiler:where Cthulhu was subdued by ramming it with a ship.]]
** [[spoiler:And of course her piloting a small ship that lacks any means to attack and ramming it into a giant enemy is extremely similar to what happened with the Defiant in ''StarTrekFirstContact'', Worf's final order? "Prepare for Ramming Speed!"]]
* TookALevelInBadass: During the Reaper invasion of Earth. It culminates in her [[spoiler:ramming a Reaper with a skyvan.]]
* UnwittingPawn: [[spoiler:The Reapers were using her tweets to find areas where lots of people were gathered.]]
[[/folder]]

[[folder:Nassana Dantius]]
[[WMG: Nassana Dantius]]
[[quoteright:240:http://static.tvtropes.org/pmwiki/pub/images/Nassana_5951.bmp]]
[[caption-width-right:236:We have trust issues in my family.]]

-->''"Shepard? But... you're dead!"''

-->'''Voiced by:''' GreyDeLisle

A shrewd asari politician and businesswoman. In the first game, she was being blackmailed by her SpacePirate sister, and hired Shepard to "take care" of her. Shepard encounters her again in the second game during the search for Thane Krios, and quickly finds out that she's changed... for the worse.
----
* AssholeVictim: ''Nobody'' cared when Thane killed her. Her own workers even ''asked Shepard to kill her''.
* BadBoss: ''Very'' bad, especially during Thane's recruitment mission in ''2'', in which she is ''horrible'' to the salarian workers under her.
-->'''Salarian worker:''' And tell that assassin to aim for her head... because she doesn't have a heart!
* BigScrewedUpFamily: Lets just say trust issues are the ''least'' of their problems.
* CainAndAbel: [[SubvertedTrope Subverted]]. We learn in ''[=ME2=]'' that [[spoiler:a third sister wants her dead.]]
* CorruptCorporateExecutive: Arguably in the first game, [[spoiler:''definitely'' in the sequel]].
* TheDevTeamThinksOfEverything: In the first game, it's possible to complete her sidequest before you ever talk to her. If you do, when you report to her that her pirate sister has been killed, she replies, "Oh! And I was all set to manipulate you into killing her for me!"
* JumpingOffTheSlipperySlope: Goes from a pragmatic but ultimately decent businesswoman in the first game to a psychotic, ultra-paranoid nutcase.
* KickTheDog: The writers probably realized that her actions in the first game weren't really that bad, so to avoid [[MoralDissonance the audience being unsure whether or not to root for Thane]] they had her decide to kill her harmless workers for no good reason during Thane's recruitment mission.
** During Thane's recruitment mission, it's mentioned that Nassana has made a practice of killing those who threaten her reputation, [[spoiler:which was probably why Thane was sent to kill her]], and is paranoid to the bone. One poor salarian worker you meet tells you about how she's sent mechs and mech-dogs to kill everyone, and about how he's seen workers jumping out the windows to escape the dogs. That and if anyone leaves before their contract is up, it's implied she has them murdered as well. BadBoss indeed.
* ManipulativeBastard: She needed her sister out of the way, so she put on a show about being worried about Dalia being held captive so Shepard would kill her.
* NotSoDifferent: She tries to claim this with Shepard. It falls flat, especially if Shepard's a Paragon.
* RightForTheWrongReasons: Someone's killing her guys, so she believes someone wants her dead. She's right about the latter, but it's not related to the former.
* WrongGenreSavvy: Despite Shepard's [[CassandraTruth insistence]], she remains utterly convinced that Shepard is the OneManArmy who's slaughtered their way through the building in order to kill her. She isn't ''entirely'' wrong--Shepard really was the one killing all her troops. But he wasn't sent to kill her, he's searching for the assassin. [[spoiler:Then Thane drops from the ceiling behind her.]]
[[/folder]]

[[folder:Sha'ira (The Consort)]]
[[WMG: Sha'ira (The Consort)]]

[[quoteright:280:http://static.tvtropes.org/pmwiki/pub/images/ira_image_7770.png]]
[[caption-width-right:280:She should be able to see you in... oh... three or four months.]]

-->''"Remember my words, Commander Shepard. They will give you strength."''

-->'''Voiced by:''' Gwendoline Yeo

A well-known and influential asari, Sha'ira offers a variety of personal services to her numerous clients, ranging from conversation and advice to sex. She is highly respected and wields quite a bit of political power.
----
* AncientArtifact: She'll hand over a Prothean trinket if you resolve Xeltan's sidequest before hers, allowing Shepard to experience a vision on the planet Eletania.
* BiTheWay: Kind of. She's an [[OneGenderRace asari]], after all.
* BoldlyComing: She will see (or "[[LampshadedDoubleEntendre see]]") anyone, regardless of species or gender, though there is quite a waiting period. Among her known clients are a volus, a human, a salarian, a turian, and an elcor. In ''2'', one of the SR-2 crewmembers excitedly says that he's got an appointment with her in a few months, and objects when another crewmember calls her a prostitute. A krogan considers it the height of decadence, likening it to his obsession with eating a fish from the Presidium.
* BreakTheCutie: In ''2'' and ''3'', she's gone through a ''lot''. Made clearer in ''Citadel'', where she has a single word of advice for Shepard;
--> '''Sha'ira''': ''[[ItsUpToYou Win!]]''
* FortuneTeller: Regarded by many on the Citadel to be nearly oracular, and she does make predictions for Shepard, both on completion of her quest and in an email. [[DummiedOut Cut content]] from VideoGame/MassEffect1 has the [[http://www.youtube.com/watch?v=gmXDwXxl_80#t=26s rumor]] that she will soon predict the next race to join the Council.
* GracefulLadiesLikePurple: She and all of her acolytes wear purple dresses. The salarian among them doesn't wear a dress, but he does have the colors.
* GreenSkinnedSpaceBabe: She takes full advantage of it.
* HeroicSeductress: We don't know much about what she does. Only that she helps people, and it sometimes involves sex. Whatever she does, it makes her one of the most powerful women in Citadel Space.
* HighClassCallGirl: Emphasis on "high class".
* IntimatePsychotherapy: She gives "advice to some, comfort to others."
* MaleGaze: Her introduction.
* MeaningfulName: "Sha'ira" comes from an Arabic word meaning "poetess", or "female poet". Her name also resembles the name of the hetaerae [[http://en.wikipedia.org/wiki/Neaira_%28hetaera%29 Neaira.]]
* NoSenseOfPersonalSpace: She gets very... snuggly with Shepard when first asking the Commander for a favour, which is strange since when Shepard first enters the room she tells him/her "That's close enough" even when s/he's at quite a distance. [[WildMassGuessing Maybe she likes to make sure she sets the boundaries for any sort of encounter with people, or wants a chance to use her (supposedly excellent) character-judging skills before letting them get too close?]]
* TheOjou: Most seem to regard Sha'ira with a kind of reverential awe.
* OptionalSexualEncounter: With absolutely zero warning, at that, beyond the fact that that (Renegade) dialogue option on the wheel consists of wanting more than her 'gift of words'. "Uhh, thanks... I guess." Cue player cries of "the Consort raped me!"
* PunctuationShaker: An interesting case, considering no other asari so far is shown to have a given name with an apostrophe. It's possible that Sha'ira is not her real name, however.
** Since asari surnames often ''do'' have apostrophes, its entirely possible that Sha'ira could just be her ''[[LastNameBasis last name]]''.
* SexTourism: People will visit the Citadel just to see Sha'ira or at least her acolytes, though it should be noted that she's not "just" a prostitute, and she will sometimes turn down even very influential clients for her own reasons.
[[/folder]]

[[folder:Helena Blake]]
[[WMG: Helena Blake]]
[[quoteright:240:http://static.tvtropes.org/pmwiki/pub/images/helena_blake_8386.png]]

-->''"Now if you'll excuse me, my men get nervous in the presence of law enforcement agents."''

-->'''Voiced by:''' Jane Singer

A member of a criminal syndicate who asks Shepard for help in eliminating two of her associates and allowing her to take over. If she survives, she shows up in the second game, either continuing her ways, or having reformed.
----
* BadassGrandma: The lady is a ''crime lord'', and if she's reformed, she holds her own as a ''good'' social worker in a WretchedHive.
* DrugsAreBad: One of her driving motivations in asking for Shepard's help.
* EvenEvilHasStandards: Her motivation for killing the other crime bosses are that they condone slavery and selling of red sand, wheras she simply wants to smuggle illegal products.
* HeelFaceTurn: If you convince her to disband the gang, she shows up on Omega in the second game as a social worker. Shepard is impressed, and is at a loss as to how she could keep up the job on [[WretchedHive Omega]] of all places.
* KarmaHoudini: Any outcome that doesn't result in her death, although somewhat lessened if Shepard convinces her to undergo a HeelFaceTurn.
* MindOverMatter: A biotic.
* NeverGoingBackToPrison: She outright tells Shepard she's not going to prison; any attempt to arrest her will result in her death.
* NobleDemon: Similar to Aria in many ways, which would explain why she's an underboss on Omega if she's allowed to continue running the gang.
* YoungerThanTheyLook: She looks like an older woman, but the fact that she's a biotic means she can't be older than 32-33 in the first game.
[[/folder]]

[[folder:Charles Saracino]]
[[WMG: Charles Saracino]]
[[quoteright:270:http://static.tvtropes.org/pmwiki/pub/images/charles_saracino_6417.png]]

->'''Garrus:''' What happened at the mass relay was a misunderstanding. If you saw a child about to touch a gun, wouldn't you stop them?\\
'''Saracino''': I'd pull them away, yes. I wouldn't shoot them dead.

-->'''Voiced by''': Gary Anthony Williams

Leader of the pro-human Terra Firma party. Asks for Shepard's endorsement in his political campaign for a spacer seat in the Alliance parliament.
----
* AffablyEvil: To Shepard, at least. To Shepard's alien team members, he's less than polite, particularly with Liara.
** Although he's more cordial to Wrex, who actually ''agrees'' with his assertion that military power brings prestige. Of course, it may have also been because he's not stupid enough to insult a Krogan battlemaster to his face.
* BeardOfEvil: Bearded, and a high level member of a racist political party.
* BiggerStick: Discusses and supports this philosophy, believing that Earth should focus on military spending to both keep up with the rest of the galaxy and levy their military power into political clout, so that their opinion will be taken seriously. After all, it worked for the Turians.
* CatchPhrase: "Remember Terra Firma on election day, because Terra Firma remembers you!"
* CorruptPolitician: Sort of.
* DummiedOut: Cut news reports for ''[=ME2=]'' show what results Shepard's actions would have had. Had Shepard endorsed him, then Terra Firma would have gained seats in the recent election. Had Shepard refused, then Saracino would have been charged with tax evasion.
* EveryoneHasStandards: Ashley dislikes the party, in spite of her prejudices that may lead you to think otherwise; every point Saracino brings up, she counters coldly and with brutal accuracy. When he mentions Shanxi -- the root of Ashley's suspicion of turians especially -- she brusquely says that he wasn't ''there'', thus he should shut the hell up.
* FantasticRacism: The entire point of Terra Firma in practice. They do have a semi-reasonable platform (keeping humanity's unique cultural contributions alive in the rush to advance and discover what lies beyond the Solar System), but it attracts a lot of bare-faced xenophobes.
* FictionalPoliticalParty: Terra Firma is one.
* JerkassHasAPoint: Despite his politics and his party's racist beliefs, the quote he makes above does make sense.
** His comments about Humanity embracing the BiggerStick philosophy similarly aren't without precedent, considering their incredible military power was one of the main reasons the Turians gained their seat on the Council.
* TheStarscream: ''Ascension'' and the Shadow Broker's files show that he became party chairman when his chief rival, Claude Menneau, was assassinated by Cerberus because Mennau was seen as too moderate.
* UnwittingPawn: He's one for Cerberus -- the Illusive Man believed he'd be easier to influence than Mennau.
[[/folder]]

!!Noveria Residents

[[folder:Gianna Parasini]]
[[WMG: Gianna Parasini]]
[[quoteright:210:http://static.tvtropes.org/pmwiki/pub/images/Gianna_9248.bmp]]
[[caption-width-right:207:[[NobleBigot I love nailing asari. So ageless and superior -- then you get them, and they squeal like schoolgirls.]]]]

-->''"You have the right to remain silent. I wish to God you'd exercise it!"''

-->'''Voiced by:''' Wendy Braun

An oft-undercover internal affairs agent for the consortium on Noveria that Shepard repeatedly encounters through the galaxy, repeatedly enlisting his/her aid in her investigations.
----
* DeadpanSnarker: She has quite a tongue when she's not pretending to be a secretary.
* DrinkOrder: She cheerfully promises Shepard a beer if s/he helps her arrest Anoleis; she delivers on that promise in the second game, [[spoiler:but only as a prelude to asking for help in another investigation]].
* InternalAffairs: she's the ''least'' irritating person who can get you a garage pass on Noveria.
* NobleBigot: Has a racist streak towards asari.
* ReverseMole: When you first encounter her, she's posing as [[CorruptCorporateExecutive Administrator Anoleis's]] secretary, but [[spoiler: quickly reveals herself to be an InternalAffairs agent for some corporate conglomerate.]]
* ShipTease: If you help her out in ''Mass Effect 2'', she thanks Male Shepard by giving him a passionate thank you kiss.
* WhatHappenedToTheMouse: Her cameo in ''2'' implied that she was going to have some future role revolving around dark matter, but she's one of the few minor/supporting characters that ''doesn't'' return for the third game.
[[/folder]]

[[folder:Administrator Bel Anoleis]]
[[WMG:Administrator Rannadril Ghan Swa Fulsoom Karaten Narr Eadi Bel Anoleis]]
-->'''Voiced by:''' Wendy Braun

The corrupt salarian administer of Port Hanshan, representing Novaria's executive board and managing oversight of the companies located there.
----
* CorruptCorporateExecutive: He has his hands in pretty much every dirty deal going on in Port Hanshan. He is also driving up rent prices to line his own pockets, which is making some companies leave Noveria and is what draws attention the executive boards interest.
* {{Jerkass}}: Easily the most irritating and unpleasant person on Noveria, which is filled with immoral scientists and dirty cops.
* MutualKill: If informed that Parasini is a internal affairs agent, he will try to kill her, with both of them being fatally injured as a result.
* ObstructiveBureaucrat: His corruption has pretty much brought getting anything done in Port Hanshan to a standstill, and his unhelpfulness forces Shepard to jump through a ton of hoops to get a simple garage pass to leave to investigate Peak 15.
* OverlyLongName: Par for the course for a salarian.
[[/folder]]

[[folder:Lorik Qui'in]]
[[WMG:Lorik Qui'in]]
-->'''Voiced by:''' Peter Jessop

The turian manager of the Synthetic Insights Noveria branch. He is under investigation for corruption by Administrator Anoleis, but that is just a cover for his efforts to find the evidence Lorik gathered on Anoleis' corruption.
----
* DeadpanSnarker: Probably the snarkiest turian in the first game outside of Garrus. He particularly likes taking note of some of the odd human sayings Shepard uses.
* INeedAFreakingDrink: A Renegade Shepard can destroy his career for being reluctant to testify against Anoleis. When he finds out, the poor guy's reaction is "Excuse me, please. I feel the need to order more drinks while I can still afford them."
* InsaneTrollLogic: If Shepard hands over Lorik's evidence to Anoleis, he is stunned and meekly asks why, leading to this potential exchange:
-->'''Commander Shepard:''' You refused to testify. Obviously, you hate justice and deserve this.
-->'''Lorik:''' [[LampshadeHanging What insane breed of logic is that?]]
* SkewedPriorities: After asking Shepard to kill the dirty cops at the Synthetic Insights office and recover his evidence, he requests that they try to avoid getting any blood on the carpet.
[[/folder]]

[[folder:Captain Maeko Matsuo]]
[[WMG:Captain Maeko Matsuo]]
-->'''Voiced by:''' Kim Mai Guest

The human commander of Elanus Risk Control Services detachment in Port Hanshan. She is an ex-Alliance marine.
----
* ActionGirl: Not seen in the game, but Maeko served ten years as a Alliance marine before leaving the service and joining ERCS, who gave her command of the Port Hanshan detachment due to her combat experience.
* OnlySaneWoman: She is pretty much the only person in Port Hanshan who doesn't have a hidden agenda, simply preferring to try and keep the peace between the corporations and any offworld visitors.
* ReasonableAuthorityFigure: If Shepard kills the dirty ERCS officers at Synthetic Insights and tells her about it, she understands completely and doesn't hold it against them since the officers were corrupt.
[[/folder]]

[[folder:Sergeant Kaira Stirling]]
[[WMG:Sergeant Kaira Stirling]]
-->'''Voiced by:'''

A human biotic ERCS security officer in Port Hanshan.
----
* DirtyCop: She is on the take, and confronts Shepard if the player raids the Synthtic Insights office to get evidence that Administrator Anoleis is dirty. Stirling is pissed off that Shepard killed her fellow dirty cops who were guarding the office for Anoleis and calls them a cop killer, but Shepard and the current party members simply point out they were dirty and then kill her.
* {{Jerkass}}: Aside from being a dirty cop, she is intensely hostile towards Shepard when they arrive on Novaria, and seems to want to pick a fight with Shepard.
* MindOverMatter: She is a biotic, and can use barrier and lift in combat.
[[/folder]]

[[folder:Han Olar]]
[[WMG: Han Olar]]
[[quoteright:270:http://static.tvtropes.org/pmwiki/pub/images/han_olar_1063.png]]

-->''"Are you going to give me a 'you know too much' speech?"''

-->'''Voiced by''': Gord Marriott

A volus scientist at the Peak 15 research station on Noveria. Suffers severe survivor's guilt over letting a co-worker be killed by the rachni to save himself. Shepard runs across him while looking for Benezia.
----
* CreepyMonotone: He describes the death of his co-worker in gory detail, with no emotion in his voice. Even for a [[VaderBreath volus]], he sounds really cold.
* DeadpanSnarker: See the above quote. To the asari commando holding him at gunpoint, no less.
* OnlySaneMan: When a couple of fellow scientists tell him if he's going to be crazy, to be the quiet kind.
--> '''Han:''' Crazy? I'm sane. God, am I sane!
* SoleSurvivor: If you go to the hot labs first, then Han says that he's the only civilian left, Ventralis having killed the rest under Benezia's orders.
* SurvivorsGuilt: To such an extreme that in his message to Shepard in the second game, he practically wishes that he had been killed instead of his friend. At the very least, he's not ungrateful to Shepard.
[[/folder]]

!!Feros Residents

[[folder:Fai Dan]]
[[WMG: Fai Dan]]
[[quoteright:270:http://static.tvtropes.org/pmwiki/pub/images/fai_dan_2542.png]]

-->''"I tried to fight it, but it gets in your head. You can't imagine the pain. I was supposed to be their leader. These people trusted me."''

-->'''Voiced by''': Armin Shimerman

Leader of the Zhu's Hope colony on Feros. Secretly, he's under the control of the Thorian like the rest of the colonists.
----
* BrainwashedAndCrazy: Though not to the extent of Reaper victims, given that the Thorian's mind control is different from indoctrination.
* DespairEventHorizon: Not being able to protect the colonists.
* DrivenToSuicide: Kills himself when the Thorian attempts to make him kill Shepard.
* EverythingFades: One of the few exceptions. While most bodies fade quickly, Fai Dan's body stays. There's also a noticeable pool of blood, one of only two times in the game.
* GoryDiscretionShot: The camera cuts away just before he shoots himself.
* MindControl: As with all of the colonists, he is being used by the Thorian.
* MyGodWhatHaveIDone: More like, My God, What Did I Let Happen?, but he blames himself for what happened to the colonists, and is likely part of the reason for his suicide.
* SenselessSacrifice: Him committing suicide out of fear of harming Shepard makes sense... Unless you still have anti-Thorian gas grenades in your inventory, in which case you could simply have tossed one in his direction to solve the problem while saving his life in the process. Even if Shepard's move incited him to shoot, the Commander's armor and shields would barely have been scratched by the shot.
* UnwittingPawn: Part of the Zhu's Hope control group used by [=ExoGeni=] to study the Thorian.
[[/folder]]

!!Other [=NPCs=]

[[folder:The Rachni Queen]]
[[WMG: The Rachni Queen]]
[[quoteright:250:http://static.tvtropes.org/pmwiki/pub/images/rachni_9742.png]]
[[caption-width-right:247:What will you sing? Will you release us? Are we to fade away once more?]]
->''"We are the mother. We sing for those left behind. The children you thought silenced. We are rachni."''

The Rachni Wars ended with the complete and utter annihilation of the rachni, or so the galaxy thought. Thousands of years later, the Binary Helix corporation discovered a cache of rachni eggs in cryogenic suspension. To their pleasant surprise, one of these eggs was a queen and, once hatched, many interested parties sought to use her to breed an army of rachni soldiers. Shepard encounters the Rachni Queen on Noveria and is presented with a choice: [[GenocideDilemma To kill her and end the rachni threat once and for all, or release her so that she can follow her dream of rebuilding her race]].
----
* BizarreAlienBiology: She contains the genetic material of her predecessors, which allows her to lay fertile eggs without mating. In addition, rachni communicate through whalesong-like sounds (which may be partially telepathic, since they can be [[SpaceIsNoisy heard in a near-vacuum]]) that they refer to as "singing". They also seem to have synethesia, having such descriptions as singing "a sour yellow note", and so on.
** Their method of communication is stated to be an organic version of quantum entanglement communication in the ''Leviathan'' DLC of ''3''. This is the technology that allows galaxy-wide communication in the series.
* BlueAndOrangeMorality: Asks Shepard to exterminate the remaining Rachni on Noveria, as they were born without her influence to shape their minds, leaving them completely feral. She admits it's regrettable, but it ''has'' to be done.
* CharacterizationMarchesOn: In ''Mass Effect 1'' and ''2'', it is claimed that the rachni were a peaceful race that were manipulated against their will into war with the rest of the galaxy. In ''3'', they were still manipulated, but it's indicated that they were pretty hostile anyway and were in fact ''bred'' to be vicious and cunning. The queen herself is also presented as being more alien than before, partially achieved by [[spoiler:having her speak using numerous krogan dead simultaneously to achieve a choir-like effect rather than the impression of speaking to a single entity.]]
** On the other hand, her rather abrasive temperament in the third game might be due to having been restrained, tortured and forced to give birth to children that were then turned into huskified abominations for several months. One can only begin to imagine how utterly ''pissed off'' she was by the time Shepard rescues her.
** Also, if you compare the voice acting with that of her replacement, the Rachni Breeder, you will realize just how much gentler she sounds. Furthermore, if you refuse to help her this time, she won't hold it against you and accept your decision peacefully, unlike the Breeder who will flip out and scream for Shepard's blood.
** Given that the queens possess GeneticMemory, you can understand why their offspring would be naturally be inclined to be hostile; considering the last time the rachni encountered sentient life in the Galaxy, the Protheans tried to turn them into ''[[BrainwashedAndCrazy shock-troops]]'' and tried to exterminate them when it didn't work!
* ChekhovsArmy: If Shepard spares her life, [[spoiler:she will send a messenger in the second game in order to pledge her support against the Reapers when the time comes.]]
* CloningBlues: [[spoiler:If you killed the Queen in ''1'', the one you encounter in ''3'' is a clone made by the Reapers.]]
* DidWeJustHaveTeaWithCthulhu: Shepard has the option to do this twice to her, once in the first game and again in the third. If you choose this option in the first, in the second game [[spoiler:an asari who's been in contact with them delivers a personal message from the Queen herself thanking you and offering her support against the Reapers]], and if you play your cards right she keeps her word and helps you build [[spoiler:the Crucible]] in the third game, leading to an amusing incident mentioned in an email where the rachni's presence freaks out most of the staff as yet another example of this trope.
* DistressedDamsel: At least, if the term "Damsel" can even apply to a giant insect. Regardless, the Rachni Queen gets captured in both ''1'' and ''3'', both times with Shepard being the only one to rescue her if they so choose.
* FaceDeathWithDignity: [[spoiler:If you decide to kill her in the first game, her asari thrall tries to stop you. If you leave her to die in the third game, she accepts it as a release from the Reapers' torture. Her breeder replacement, by contrast, screams at her children to kill you.]]
* GeneticMemory: Appears to be the case, at least between generations of rachni queens.
* GenocideDilemma: On one hand, everybody and their grandma tells you about how dangerous the Rachni Wars were. On the other hand, she's done nothing wrong and swears to live in peace. It's up to Shepard to decide how it goes.
* GodSaveUsFromTheQueen: [[spoiler:Averted in the second game; if you spare her, it seems she's held to her promise not to cause trouble, and pledges to aid you in any way that she can when the Reaper war begins]].
** [[spoiler:In ''Mass Effect 3'', she is found strapped to Reaper machinery and forced to give birth to Husk versions of the rachni. However, she still remains defiant and vengeful against the Reapers, and will aid you in the war effort if you chose to save her again. [[WildMassGuessing Possibly her genetic memory keeps her free will intact, even though the same doesn't apply to her children]].]]
** [[spoiler:Played straight with her Reaper-created clone, if you killed the original. If you spare her this time around, she and her children will ditch you in revenge, after massacring most of the Alliance engineering corps.]]
* HiveQueen: [[spoiler:One of the few good examples.]]
* IAmTheTrope:
-->We are the... mother. We sing for those left behind. The children you thought silenced. We are rachni.
* LastOfHerKind: She is the only remaining rachni queen, which means the rachni race will die with her if she is killed.
* PeoplePuppets: Although she can do this, she only does it to communicate with Shepard and even then only because the person she's controlling is already (nearly) dead.
** Depending on dialogue choices, Shepard can show concern that she is doing this in the second game. However, the one that Shepard's worried about is happy to help the rachni.
** Some of the backstory clearly hints that [[spoiler:those rachni who fought in the Rachni War were controlled by the Reapers. Sort of a parallel there with the heretic geth. The third game's ''Leviathan'' DLC, however, suggests that that the Leviathans may have been the ones controlling them.]]
* RoyalWe: Though as a HiveQueen who uses telepathy to calm and control her offspring, you could consider it a plural "we" as well. [[spoiler: Her Reaper-created clone, on the other hand, does not use this, which is an indicator that ''[[EvilTwin something is very wrong about her.]]'']]
* ShoutOut: Done almost whole-cloth (right down to the Queens killing the daughters that didn't share "harmonious" views) from the bugs in ''EndersGame''.
* StarfishAlien: Doesn't resemble anything remotely human.
* UndyingLoyalty: To Shepard, if they decide to let her go on Noveria. Before departing, she pledges to sing to her children of Shepard's mercy and in the second game, sends an envoy offering the rachni's support when it comes time to fight against the Reapers.
* VoiceOfTheLegion: In ''3'', [[spoiler:she uses about fifteen ''dead'' [[PeoplePuppets krogan puppets]] to speak with Shepard's squad.]]

[[/folder]]

[[folder:Vigil]]
[[WMG: Vigil]]
[[quoteright:350:http://static.tvtropes.org/pmwiki/pub/images/vigil_6318.jpg]]
[[caption-width-right:350:My name is Vigil. You are safe here for the moment, but that will change. Soon, nowhere will be safe.]]
->"''You must break a cycle that has continued for millions of years. But to stop it, you must understand, or you will make the same mistakes we did.''"

-->'''Voiced by''': David Shaughnessy

A virtual intelligence on Ilos that is the last voice of the Protheans, who remained active just long enough to give Shepard critical information about the Reapers, and how the Protheans made one last ditch effort to warn future species about them.
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* CallForward: Look closely at Vigil - after playing ''Mass Effect 3'', it's easier to see the Prothean form in the distorted image.
* CozyVoiceForCatastrophes: Understandable, since it's a virtual intelligence.
* DoAndroidsDream: Vigil has far more nuance and ability to comprehend things than any other VI you meet in the series. It's highlighted since soon after meeting him you get a chance to talk to the Citadel VI, Avina, again, and she is so clearly more limited. Maybe it can be credited to superior programming or personality imprints, and his leitmotif probably helps, but Vigil evokes an emotional response.
** It's later learned in ''MassEffect3'' that Prothean VI's contain the ''total'' [[BrainUploading imprints]] of a specific Prothean, as was the case of Vendetta, the VI at the Thessian temple of Athane. So, Vigil is the actual personality of the overseer Ksad Ishan, and bordering on, if not totally, an actual artificial intelligence.
* FlingALightIntoTheFuture: Vigil's sole purpose.
* {{Foreshadowing}}: Liara states that Vigil was the inspiration for her own plan in case things go wrong. [[spoiler: In the Refusal ending, it ''works''.]]
* {{Leitmotif}}: [[http://www.youtube.com/watch?v=T7bE3hUwylQ Vigil's theme]] is not only the menu music for the first game, but in ''Mass Effect 2'', it's the music played when you and Kaidan[=/=]Ashley meet again on Horizon, when you get a hearty welcome from Wrex, and when you have the "date" with Liara on the ''Normandy'' after she [[spoiler:assumes the Shadow Broker mantle]]. In ''Mass Effect 3'', it plays [[spoiler:after curing the genophage and/or after ending the geth-quarian war, in TheStinger]] and is also faintly playing on the menu screen.
** In the Citadel DLC, "[[https://www.youtube.com/watch?v=PinXwIZaQHc Liara's Theme]]" is a piano version of this song.
* MeaningfulName: In the most literal sense, considering its purpose.
* MrExposition: The rare positive variety.
* NoPlansNoPrototypeNoBackup: [[spoiler:In the sequel, apparently once Vigil powered down it could not be reactivated again, making it an even riskier GambitRoulette by the Protheans. It's possible this was so the Reapers wouldn't be able to retrieve anything from its databanks even after it powered down, but that meant they left the fate of all future civilisations -- sentient beings in numbers beyond counting -- suspended by a single, slim thread. Even if it was a thread they'd never had before. JustifiedTrope when you remember that he's been doing this for a very long time... He didn't power down naturally, he ran out of power completely.]] ''Mass Effect 3'''s "From Ashes" DLC subverts this by revealing that the Protheans had ''several'' alternate plans, [[spoiler:which makes sense considering the remnants of their society had no way of contacting each other and made their own plans.]] For example, [[spoiler:Javik was supposed to lead a million-man army of cryogenically-suspended Protheans in rebuilding the Empire after the Reapers left. Another attempted to covertly uplift the proto-asari as they were deemed the most apt to lead the next cycle of all the "primitives".]]
* {{Omniglot}}: Learned English merely by studying Shepard's radio chatter. Considering the Protheans were extreme Omniglots themselves who could learn an entire ''species's'' history just by ''touching'' them, this makes a ''lot'' of sense.
** Also counts as somewhat ironic. An earlier interaction with a damaged VI shows that because of the Cipher, Shepard was implanted with a subconscious understanding of the Prothean language, so learning English to communicate wasn't actually necessary at all.
** Vigil addresses this. At first, only Shepard understands any of the Prothean communiques. By the time Shepard arrives, Vigil has learned English. And it was necessary in that it would be useful for Shepard's two squadmates, especially if one is Liara, to communicate with it as well.
* RagnarokProofing: Somewhat averted. After 50,000 years, just enough to remain functional through the next cycle, Vigil's data is corrupted, and it finally gives out just after speaking to Shepard between the first and second games.
* ThemeNaming: The Prothean VIs have all been named with a "V" word: Vigil, Victory, and Vendetta.

[[/folder]]
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