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* ControlFreak: She and Samy openly admit to be this.


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* ControlFreak: He and Amy openly admit to be this.
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* NeverASelfMadeWoman: Completely averted, she didn't have a mother growing up and even despite the failing restaurant draining both her reputation and financials she is rather accomplished as an individual person and even a mention of a husband isn't made.

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* NeverASelfMadeWoman: Completely averted, she didn't have a mother growing up and even despite the failing restaurant draining both her reputation and financials she is rather accomplished as an individual person and even a mention of a husband isn't made. Her son even states she migrated from Jamaica and forged her own path.
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* {{Jerkass}}: While he's mostly nondescript, when he's a guest at the last dinner service he's happily joining David in on shitting on Brian's work and discussing ways to screw with him down the line.

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The owner of the restaurant, which he opened in 1981 with help of his father.

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\n[[quoteright:300:https://static.tvtropes.org/pmwiki/pub/images/luigi_kitchen_nightmares_800x534.jpg]]

The owner and head chef of the restaurant, which he opened in 1981 with help of his father.



!!Grace

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!!Grace
!!Grace Catizone



* NotHelpingYourCase: When Tony explains to Gordon about how her temper turns off customers, her response is to immediately start screaming at him.

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* NotHelpingYourCase: When Tony explains to Gordon about how her Grace's temper turns off customers, her response is to immediately start screaming at him.Tony.
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!!Vic

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!!Vic
!!Vic Flores



!!Yolanda

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!!Yolanda
!!Yolanda Flores



!!Patti

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!!Patti
!!Patricia "Patti"
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The owner and manager of The Old Neighborhood.

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The owner and manager of The Old Neighborhood.Neighborhood, and Alexa's husband.



'''Gordon:''' ''(quietly)'' You use... that shit? ''(Randy's face quickly assumes the OhCrap expression as Gordon orders to shut down the kitchen.)''

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'''Gordon:''' ''(quietly)'' You use... that shit? ''(Randy's face quickly assumes the OhCrap expression as Gordon orders to shut down the kitchen.)''



The Old Neighborhood's co-owner and executive chef.

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The Old Neighborhood's co-owner and executive chef.chef, and Randy's wife.
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Paul's sous chef.

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Paul's sous chef.sous-chef.



[[folder:Blackberrys]]

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[[folder:Blackberrys]][[folder:Blackberry's]]



Owner of the restaurant.

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Owner The owner of the restaurant.Blackberry's.



* DissonantLaughter: Had a very bad habit of this, showing virtually no concern for the very legitimate observations Gordon and her staff bring forward in the kitchen.
* HowTheMightyHaveFallen: Was a highly successful caterer before founding Blackberry's.

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* DissonantLaughter: Had Has a very bad habit of this, showing virtually no concern for the very legitimate observations Gordon and her staff bring forward in the kitchen.
* HowTheMightyHaveFallen: Was She was a highly successful caterer before founding Blackberry's.



Shelly's mother, and the one responsible for Blackberry's dessert stand.

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Shelly's mother, and the one cook responsible for Blackberry's dessert stand.



* SupremeChef: Cooked most of the desserts at Blackberry's; Her red velvet cake was by far Gordon's favorite dish.

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* SupremeChef: Cooked most of the She cooks desserts at Blackberry's; with extraordinary results. Her red velvet cake was by far Gordon's favorite dish.dish from the restaurant.



* {{Kayfabe}}: He and Shelly accuse Gordon of this when a dead mouse is found at the restaurant's doorstep, claiming he and his crew planted it there to generate more conflict for the show. Gordon nearly stops the episode then and there, as he'll not help someone who calls him a liar for the sake of viewership.
* YesMan: Is this to Shelly when she accuses Gordon of planting a dead mouse in the front door. He eventually comes to his senses though.

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* {{Kayfabe}}: He and Shelly accuse accuses Gordon of this when the latter tells him about a dead mouse is he found at the restaurant's doorstep, claiming he Gordon and his crew planted it there to generate more conflict for the show. Gordon nearly stops the episode then and there, as he eventually says he'll not help someone who calls him a liar for the sake of viewership.
* YesMan: Is this to Shelly when she accuses Gordon of planting a dead mouse in the front door. He eventually comes to his senses though.
viewership.



The owner of Mill Street Bistro and a ranch near it. He's to this day considered one of the angriest, most stubborn owners in the show's run.

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The owner of Mill Street Bistro (wherein he also has the role of head chef) and a ranch near it. He's to this day considered one of the angriest, most stubborn owners in the show's run.



* DumbassHasAPoint: For all his flaws and inaccuracies he had a certain distrust of Gordon that was visible in the show. Later it was revealed he was noticing equipment and food items suddenly going missing when Gordon's staff was working on his restaurant. He also claimed he wasn't compensated in any way for the forced shutdowns and other requirements for the show. He sued Gordon and got a settlement from Ramsay out of court.

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* DumbassHasAPoint: For all his flaws and inaccuracies inaccuracies, he had a certain distrust of Gordon that was visible in the show. Later Later, it was revealed he was noticing equipment and food items suddenly going missing when Gordon's staff was working on his restaurant. He also claimed he wasn't compensated in any way for the forced shutdowns and other requirements for the show. He sued Gordon and got a settlement from Ramsay him out of court.
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* {{Cloudcuckoolander}}: Not as bad as Randy, but she once maintained a ''store mannequin'' named Fiona in the front entrance to greet the customers. It freaked out Chef Ramsay the second he walked in.

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* {{Cloudcuckoolander}}: Not as bad as Randy, but she once maintained a ''store mannequin'' named Fiona in the front entrance to greet the customers. It freaked out Chef Ramsay Gordon the second he walked in.
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* SkewedPriorities: Is more concerned about whether a menu is "unique" than whether if its actually good or doable. He also flat-out admitted to Gordon that he considered promoting the restaurant's brand and making a name for himself to be more important than actually serving quality food.

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* SkewedPriorities: Is He's more concerned about whether a menu is being "unique" than whether if its it's actually good or doable. He also flat-out admitted to Gordon that he considered promoting the restaurant's brand and making a name for himself to be more important than actually serving quality food.
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* SmallNameBigEgo: Amy says that she's the "greatest chef on God's green Earth", and calls out Gordon for being wrong about everything he says, despite Gordon being a ''professional'' chef. There's also a bonus footage clip in the return episode where she tells Gordon that the reason Samy is the only man among the restaurant's staff is because, [[{{Hypocrite}} according to her]], male chefs have incredibly large egos.

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* BreakingTheFourthWall: At the end of the episode, we even get to see the crew tearing down. Amy herself makes it clear she knows she's being televised.

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* BreakingTheFourthWall: At the end of the episode, we even get to see the crew tearing down. Amy herself makes it clear she knows she's being televised.



* DisproportionateRetribution:
** Amy makes a customer's dish ''[[LethalChef painfully]]'' spicy after they complained it wasn't spicy enough.
** She fires Katy on the spot for asking her a question during dinner service.



* FrenchCuisineIsHaughty: Invoked. She uses a French accent when mocking Gordon's criticism of her [[CordonBleughChef using unfitting ingredient combinations]], never mind that Gordon is ''British''.



* InstantlyProvenWrong: When Ramsay tells Amy and Samy that he learned that they've fired more than 50 employees in a single year, Amy calls him a liar and demands proof until Samy interjects, admitting that it's actually over 100. This causes Amy to get upset and storm off.



* ItsPersonal: To Amy, there's no negative feedback that isn't a personal insult.



* LackOfEmpathy: Amy doesn't understand why Katy is crying literally right after Amy fired her for no real reason. She actually gets ''angrier'', as if [[EvilCannotComprehendGood this is inappropriate behavior]].
* LethalChef: At one point, she's seen saying she just made a customer's dish so spicy, that it will hurt them to eat it.



* NeverMyFault: Perhaps the absolute ''worst'' case of this in the series; she had the nerve to suggest Ramsay left because "he knew they did not need his help" even after he condemned their inexcusable behavior towards their staff and customers.

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* NeverMyFault: Perhaps the absolute ''worst'' case of this in the series; she had the nerve to suggest Ramsay left because "he knew they did not need his help" help", even after he condemned their inexcusable behavior towards their staff and customers.


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* MisplacedRetribution: Two customers got fed up and left after waiting an unreasonable amount of time for a single pizza. The customer who Samy had to be restrained from hitting was the one who ''didn't'' yell at him.


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* NotHyperbole: When Ramsay confronts Samy over stealing the tips, Samy threatens Ramsay by saying that he, not Ramsay, is "the gangster". He wasn't lying, though -- Samy was [[http://archive.azcentral.com/thingstodo/dining/articles/20130521amys-baking-company-owner-deportation.html facing deportation]] because he didn't tell the immigration authorities that he was banned from Germany and France over drugs and extortion. He's literally a gangster, or at least a (mostly) ReformedCriminal.


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* SmallNameBigEgo: Amy says that she's the "greatest chef on God's green Earth", and calls out Gordon for being wrong about everything he says, despite Gordon being a ''professional'' chef. There's also a bonus footage clip in the return episode where she tells Gordon that the reason Samy is the only man among the restaurant's staff is because, [[{{Hypocrite}} according to her]], male chefs have incredibly large egos.
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* TranquilFury: Let's face it, she's got a lot of anger constantly but keeps it low key to a certain extent. Of course, until someone presses her buttons or even so much as talks to her, then she erupts.

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* TranquilFury: Let's face it, she's got a lot of anger constantly constantly, but keeps it low key low-key to a certain extent. Of course, until someone presses her buttons or even so much as talks to her, then she erupts.
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* OnlyKnownByTheirNickname: Samy's name is actually a shorthand for "Salomon", but you wouldn't know that from watching the episodes themselves, as it's only been mentioned in external sources.
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* MyNaymeIs: His name ([[OnlyKnownByTheirNickname or nickname]], to say the least) is pronounced "Sammy" but spelled "Samy".
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* MaliciousMisnaming: She never says it in the episodes themselves, but in her Website/{{Facebook}} posts, she tended to refer to Website/{{Reddit}} and its users (Redditors) who criticized her as "Red-shit" and "Red-shittors".
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* AppealToWorseProblems: When customers complain about their food the day before Gordon arrives, Amy retorts that "The food we're making is going straight into the trash, and there are starving people who could be eating it, but instead these people decide they're going to come fuck with my life."
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* CapsLock: Most of the posts Amy sent against the people who criticized her and Samy on the restaurant's Website/{{Facebook}} page were written in all caps, and those who didn't still had some all caps parts.
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* PsychopathicManchild: She's constantly ready to insist that [[SmallNameBigEgo she's the greatest chef ever to exist on God's green Earth]], any and all failings are the result of [[NeverMyFault cheaters and liars out to get her personally]], and [[VillainousBreakdown devolves into screaming fits of rage at anybody who crosses her in the slightest way]].
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[[folder:The Seascape]]

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[[folder:The Seascape]][[folder:Seascape]]



The owner and general manager of the restaurant.

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The owner and general manager of the restaurant.Seascape.



The executive chef of the restaurant.

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The executive head chef of the restaurant.



The sous chef of the restaurant.

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The sous chef sous-chef of the restaurant.
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** She tells Gordon that her staff don't deserve tips because she doesn't believe that they work just as hard as Samy does... all while giving said staff minimal work, prohibiting the more qualified workers from even using the till as part of their job and leaving Samy to mainly work on his own outside the kitchen.

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** She tells Gordon that her staff don't deserve tips because she doesn't believe that they work just as hard as Samy does... all while giving said staff minimal work, prohibiting the more qualified workers employees from even using the till as part of their job and leaving Samy to mainly work on his own outside the kitchen.
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** She tells Gordon that her staff don't deserve tips because she doesn't believe that they work just as hard as her husband does... all while giving her staff minimal work, prohibiting the more qualified workers from even using the till as part of their job and leaving Samy to work on his own outside the kitchen.

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** She tells Gordon that her staff don't deserve tips because she doesn't believe that they work just as hard as her husband Samy does... all while giving her said staff minimal work, prohibiting the more qualified workers from even using the till as part of their job and leaving Samy to mainly work on his own outside the kitchen.
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** She tells Gordon Ramsay that her staff don't deserve tips because she doesn't believe that they work just as hard as her husband does...all while giving her staff minimal work, prohibiting the more qualified staff workers from even using the till as part of their job, and leaving Samy to work on his own outside the kitchen.
** There's also how Amy insists on cooking food for one customer at a time, which becomes the main reason why so many of her customers are left waiting for more than an hour of service. When they complain that they've been waiting for so long without food? Amy assumes that "they're full of shit" and are really just there to stir up trouble.
** She tells Katy that "she can go, for sure" upon deciding that she's fired at the end of service ([[DisproportionateRetribution for simply asking Amy "are you sure?"]]), prompting Katy to do as she says and leave. Amy somehow interprets this as Katy deliberately ignoring her, causing her to demand Katy to come back so she can [[KickTheDog admonish her for "walking away from her", while also reminding her that she's still fired]]. Katy bursts into tears as a result, which makes Amy ''even more angry'' at her for getting upset.

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** She tells Gordon Ramsay that her staff don't deserve tips because she doesn't believe that they work just as hard as her husband does...does... all while giving her staff minimal work, prohibiting the more qualified staff workers from even using the till as part of their job, job and leaving Samy to work on his own outside the kitchen.
** There's also how Amy She insists on cooking food for one customer at a time, which becomes is the main reason why so many of her customers are left waiting for more than an hour of service. When What happens when they complain that they've been waiting for so long without food? Amy assumes that "they're full of shit" and are really just there to stir up trouble.
** She tells Katy that "she can go, for sure" upon deciding that she's fired firing at the end of a dining service ([[DisproportionateRetribution for simply asking Amy "are you sure?"]]), prompting Katy to do as she says and leave. Amy somehow interprets this as Katy deliberately ignoring her, causing her to demand demanding Katy to come back so she can [[KickTheDog admonish her for "walking away from her", while also reminding her that she's still fired]]. Katy bursts into tears as a result, in response, which makes Amy ''even more angry'' at her for getting upset.her.
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* InsaneTrollLogic: Amy frequently indugles herself with mindset during her episode:

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* InsaneTrollLogic: Amy frequently indugles herself with mindset during her episode:this mindset:
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!!Richard

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!!Richard
!!Richard Wadlington
[[quoteright:350:https://static.tvtropes.org/pmwiki/pub/images/1517028886271.jpg]]
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* VerbalTic: Not to the extend of Dr. Una Morris but when confronted and question Mary herself had her own healthy helping of "Let Me Finish"

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* VerbalTic: Not to the extend extent of Dr. Una Morris but when confronted and question Mary herself had her own healthy helping of "Let Me Finish"
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* InsultMisfire: She thanks Gordon profusely after he tells her that "there's something not quite right here" with her and Samy's claims that they have the best food and service, as though she feels vindicated in her belief that she's being unfairly antagonized by everyone. By this point in the episode, however, Amy and Samy had already disclosed to Gordon that they have a [[CantTakeCriticism vindictive view of their customers]] and [[MeanBoss employees]], along with several other red flags related to their management of the restaurant. Being as [[ItsAllAboutMe self-centered]] as she is, Amy was unable to see that Gordon's comment was referring to ''them''.
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Luigi's younger brother, who stepped in to help run the restaurant following their father's retirement.

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Luigi's younger brother, who stepped in to help run the restaurant following their father's retirement.retirement in 1999.
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!!Luigi

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!!Luigi
!!Luigi Catizone
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The owner of the restaurant. Opened in 1981 with help of his father.

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The owner of the restaurant. Opened restaurant, which he opened in 1981 with help of his father.



Luigi's younger brother. He steps in to help run the restaurant after their father retires.

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Luigi's younger brother. He steps brother, who stepped in to help run the restaurant after following their father retires.father's retirement.



Luigi's wife and the restaurant's hostess. Constantly gets into arguments with Tony.

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Luigi's wife and the restaurant's hostess. Constantly hostess, who constantly gets into arguments with Tony.



LethalChef: Was royally ripped a new one when Ramsay discovered he was sticking raw onions in his French onion soup, something Joe's own chef confirmed was inappropriate practice at Gordon's urging.

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* LethalChef: Was royally ripped a new one when Ramsay discovered he was sticking raw onions in his French onion soup, something Joe's own chef confirmed was inappropriate practice at Gordon's urging.



* TheMillstone: It's outright stated that he's the biggest reason why the restaurant is in the state that it is in. Gordon even tell him that him being in the kitchen will hinder any hope of the restaurant improving. During the epilogue of the episode, which revealed that he was once again a chef, even the narration states that the future of Mills Street Bistro was uncertain.

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* TheMillstone: It's outright stated that he's the biggest reason why the restaurant is in the state that it is in. Gordon even tell him that him being in the kitchen will hinder any hope of the restaurant improving. During the epilogue of the episode, episode's epilogue, which revealed that he was once again a chef, even the narration narrator states that the future of Mills Mill Street Bistro was is uncertain.



* TheDeterminator: The fact that she stuck with the restaurant so long and worked twice as hard to make up for Peter's shortcomings shows she was this in spades.

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* TheDeterminator: {{Determinator}}: The fact that she stuck with the restaurant so long and worked twice as hard to make up for Peter's shortcomings shows she was this in spades.

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