This is a listing of Tier Induced Scrappies in the video game Heroes of the Storm. Due to Blizzard being very active with patching out potential balance problems, it's generally assumed that every character in the roster will probably be here at some point.
Due to the game's constant balancing updates as well as the ever-changing nature of the metagame, expect this page to update frequently. As one example: almost every Hero released will skyrocket to the top of the ban list simply because nobody knows how to deal with them yet. So even if you don't see a certain character listed on here, you can assume that they are, by virtue of nothing more than being new.
- The Butcher is an aggressive all-in burster, with the ability to 100-0 lots of heroes, especially late game. However, he's also the best example of a Skill Gate Character. He's a pubstomper who thrives on bad play, which you don't see a lot of in the higher leagues. And if he doesn't snowball, he becomes The Load, with not enough damage to be relevant in the lategame and no way to catch up. Dying is easy with his kit, and is extremely punishing as he loses his precious meat. Not to mention, he's the most easily outdrafted hero in the game, being butchered by Blinds, Shields, and strong escape. He's gone through four reworks to attempt to balance his kit, more than any other character, all met with general failure. Out of all the reworks, only one made him competitively viable (the one that came with the Garrosh patch), with the small downside of making him an all-around completely broken character. He was promptly nerfed and is still basically a Quick Match hero only.
- Gazlowe has been considered an uber-low-tier character for the longest time. He's an overly defensive character that wasn't able to do much (his turrets deal little damage) except defending an area... and even that doesn't do much compared to bringing your team to said area. He's also very squishy and doesn't push as hard as other choices. Gazlowe has always in either big demand of a rework, or is said to be a tier of his own when it comes to gameplay inefficiency. 'Hoping Gazlowe gets a buff' is pretty much a Running Gag to the community. This eventually led to Blizzard giving him a massive rework in his talents in the Dehaka patch, but it wasn't particularly enough.
- Not even Memetic Mutation can save Illidan from being this trope. He's very squishy and not capable of big burst damage; and while he definitely can chip away the enemy HP slowly, he's also very squishy for someone who demands to be in the middle of combat at all times. He's taken a dive to the lower tier and picking him can elicit Big "NO!"s from your team. He got better after a lot of his talent reworks, but still isn't considered very viable.
- Maiev gets a lot of flak for a very specific reason - she failed to deliver on her promises. Despite being advertised as an anti-mobility hero, Maiev did little to fix any of the mobile terrors haunting the meta. Instead, her kit let her join in on it, punishing backline squishies with powerful CC, preventing them from running and often pulling them into her team. She was just another in a long line of heroes suffering from mobility creep.
- No one likes babysitting Murky. Thanks to his crazy waveclear and general pushing power, Murky needs a constant lane opponent to discourage him from knocking down forts. But, thanks to Murky's non-existent respawn time and measly kill worth, killing him isn't enough to make him leave. Add in Safety Bubble making him shockingly hard to kill in the first place, the fact that Slime and his respawn lets himy win a war of attrition, and his Octo-grab + Pufferfish combo chunking all of Murky's best counters for most of their health, and you have a recipe for possibly the most annoying hero in the game.
- Valeera suffers from the same problems as Nova, but has an even worse reputation in Quick Match. On top of being far too focused on hero killing, she is melee and has very little in terms of escape (only a short dash and a rarely-chosen immunity Heroic), making her worthless in any serious game. But all of her low-league infamy comes from one of her abilities: Cheap Shot. It allows her to stun an enemy for a fairly lengthy period and is used in stealth. This gives her unbelievable ganking abilities against enemies caught out of position.
- As of her late 2017 rework, Cheap Shot is no longer frustrating, as it became an anti-AA blind. However, Garrote is her new "cancer" ability. A combination of the second-longest Silence on a basic ability, decent damage and talents that pump even more damage from it, and a blink-strike move if she stays Vanished for long enough, it's simply a death sentence, totally shutting off a hero your choosing for over 2 seconds.
- Cassia was hated because she was the ultimate anti-Basic Attacker. With her release, her trait initially gave her 65 Physical Armor, meaning that she had more hp than some tanks against Basic Attack heroes, on top of that she has a Blind and one of the highest dps, especially with Charged Strikes, which gave her not only a damage boost, but made her Basic Attacks splash to every other hero close to the target as well (that included structures initially). On the other hand, she was extremely gimped against ranged heroes and those who rely on spell damage, as her range was much shorter (4.0 vs standard 5.5) and her trait didn't work against spell damage at all.
- Cassia's rework in 2020 was aimed to make Cassia a more generalist kind of Assassin and update her talent tree. She now gained gradually Armor, which would give her protection from spell damage as well, increased her attack range slightly, Fend would let her keep her trait up, and her Lightning Fury would have two charges from now on, the ultimate reward for a quest previously. However, in return Blizzard nerfed the damage of all of her abilities, Basic Attack and health by at least 10% (equal to 3 to 4 levels), still let her lose her Armor after half a second, and severely nerfed extremely strong talents like the aforementioned Charged Strikes. Players have complained how she now is even more dead once she's put under a Stun or Root, Fend still doesn't give her much more mobility, she deals less damage than before. Not to mention, she is discouraged to mount or use her Blind and other abilities, and not stutterstepping properly has become so punishing (since she then loses her Armor) that the hands start to hurt from the constant clicking. Shortly after her rework, from the data that was collected, her winrate was at roughly 38%, being one of the worst heroes in the game. So she was not only extremely hard to play, she was not rewarding at all.
- If you need proof on how power level can warp how characters are seen, look no farther than Fenix. He went from one of the most beloved and highly requested Starcraft characters to one of the most raged-about heroes in a long time. Thanks to his shield and teleport, he is nearly impossible to damage in the early game, letting him out value every single hero in lane. He has two very powerful AAs as well as a strong uninterruptible damage and CC tool. Fighting against him feels oppressive and one-dimensional - either you break the shield and sneak a CC to break that very brief channel on Warp, or he gets away scot free. While he's no longer the overpowered monstrosity he was at launch, his release version still sticks in players' minds.
- Genji is one of the only heroes to singlehandedly rewrite an entire meta, even after being nerfed into a balanced state. His Swift Strike is the most powerful dash in the game, bar none. It has almost a screen's length of range, ignores terrain, deals decent damage, and resets its cooldown if Genji scores the kill within a brief window after hitting a target. That, a second dash with his trait, and Genji's on-demand Protected via Deflect made him the strongest dive hero in the game, able to duck into the backlines (even into forts) with extreme efficiency to score a kill, then escape unscathed. He was no slouch in teamfights either, with his Dragonblade cleaving through teams with ease. He was so oppressive, the entire meta reconfigured around to either counter or support his playstyle, seriously lowering the value of backline squishies in either case, and forcing the transition into Double Support compositions to minimize the windows in which Genji could score kills. He's been heavily and repeatedly nerfed as a result, with no signs of slowing down even a year after his release.
- Seven months after his release, Blizzard deliberately nerfed every Support in the game to lower the inherent strength of the Double Support comp which Genji prompted.note Of course, that still left him running rampant, so when Maiev was released, two months after that, she was explicitly positioned to hard-counter him and his ilk. If that's not proof that Genji has warped the meta, nothing is.
- Greymane dwelled as a sort of "sleeper OP" all throughout 2017. While he wasn't performing insanely well at anything in particular, he is a Jack-of-All-Stats who can do basically anything an Assassin is supposed to: he has good poke, burst, dive, escape, lane clear, mercing, and even tank busting. His only real weakness is a lack of self-sustain, which is made up for by his ability to stay at a safe distance until he needs to hop in and significantly greater health pool than his rivals bar Zul'jin, who needs to be at low health to do heavy damage. There is no situation where a Greymane is a bad Assassin pick... but, because he wasn't technically overperforming, he slid under the radar. Having said that, just one nerf — increasing the cooldown on his wolf!Q from 3sec to 4 — was enough to break his viability, and he appeared rarely during the 2018 competitive season.
- As stated in Game-Breaker, Li-Ming can destroy almost an entire team herself and keep fighting with no difficulty; as a result, she has landed on the high end of this trope. Blizzard's Nerf was met with praise from the majority of the fandom since it made her much easier to fight. However, it would seem that the fandom will not shut up unless some nerf is given to her Trait, which completely resets her cooldowns if she was just nearby when an enemy got killed. As such, she maintained a high ban rate in Ranked for a long time.
- ...until 2017, when enough viable dive heroes (Genji and Tracer being the biggest examples) showed up to give her a headache. In addition, double tank comps are also popular, which Ming has trouble bursting down. Because of this, she's drifted to the other end of this trope, although only mildly.
- Nova gets hit with both ends of this. At low tiers she's the quintessential pubstomping hero that can kill someone before they can react. At the high end she's considered almost useless because she isn't very good at doing anything besides killing heroes — IE, all the things that actually win the match — and people are savvy to her tricks. (While she can provide an acceptable laning presence or work on objectives, she can only do this if someone babysits her, which is a big ask at that level.) After her changes in the Li-Ming patch, she more or less became entirely useless in both low and high levels of play.
- ...Until the Hanzo patch, when Stealth was updated. She was given a new activated skill that dropped a clone and stealthed her instantly. Despite the 60 second cooldown, it made up Nova's prime weakness - escape. Keep in mind that the clone literally switches with her, taking the hit for point-and-click abilities heading her way. Couple that with improved clone AI, and Nova suddenly became extremely safe. Not only was she a viable pick in higher leagues, she was one of the highest performing mages. Of course, that wasn't allowed to last, and Nova was nerfed into obscurity once again.
- Probius had a fairly poor launch, with low-range skills, too much setup needed, and not enough health to justify it. After some cooldown and range buffs however, Probius earned his niche as a Difficult, but Awesome area-denial mage/pusher hybrid that could pump out Chromie levels of burst. That was until two things; Pylon Overcharge receive a barrage of nerfs to help make Null Gate attractive, and Genji was released, ushering in a dive meta era that his squishy body couldn't take. Throw in his extreme reliance on Pylons and their setup time, and Probius could simply no longer keep up, reverting basically back to his launch status except without even the high impact Pylon Overcharge gave him.
- Even being the game's poster boy and tutorial hero couldn't save Raynor from the bottom tier. As an AA assassin, he was outclassed in damage and utility by Valla, Greymane, and Zul'jin. As a pusher, he was outclassed by every specialist under the sun. He has the same health pool as Chromie, and his skills are nowhere near powerful enough to justify that. Maybe the most comical is his "trait", which gives him extra attack range... something that Ana, Nova, and Hanzo all get without using up a trait spot. Hero reworks usually result in split opinions, but everyone has been begging Blizzard to take a look at Raynor, which Blizzard finally agreed to do in 2018.
- Saying Blizzard delivered on that rework is an understatement. Raynor went from trash tier to godlike, with busted amounts of damage pumped out with his AA (which, thanks to his new trait, works double-time as sustained damage and burst), a free powerful heal, and a combat stim that doubles as an escape. Additionally, he not only has all that damage and safety, but he kept his 6.5 range for some godforsaken reason, giving him a massive edge over melee heroes and a significant way to outplay other ranged ones. While Blizzard eventually lowered practically all of Raynor's numbers, he's still a serious meta force due to his sheer versatility.
- Sgt. Hammer is arguably the best siege hero in the game. She will probably make you rage - either because she can't get herself set up in a good spot (thanks to the other team making sure to always harass her away, as siege mode is a big "Kick me" sign) or because your team can never keep an eye on her until she tears your buildings to shreds. She also has been able to make people playing solo range for the fact that seeing a Sgt. Hammer more or less flat out forces you to babysit her, and sure enough, any Sgt. Hammers on the other team will have people glued to her, while yours will run away from her like she spews poison.
- While Sylvanas has always had game balancing problemsnote , she headed full-on into this trope during the Hanzo patch. With the buffs to minions and the weakening of structures, she pretty much became a win-harder hero. She was able to push more efficiently than she ever had before, especially when her team manages to get an objective, and making it almost impossible to come back.
- At very high levels, Sylvanas sits on the other end of this trope. Her ability to push down lanes is unrivaled... but she can easily be stopped by the simple decision of going to fight her. At higher levels, someone always comes to defend against them, which hampers her effectiveness. Despite how easy she is to counter, her "power pie" is almost entirely eaten by her trait just because it has such snowball potential. She's not a strong solo-laner due to a lack of sustain, she's not good at mercs or objectives thanks to low damage, and she's not good in teamfights because of her low-impact abilities. All she can do is lock down structures for her team to rip apart.
- These combined led Sylvanas into a much-needed full rework, which sharpened up her role into an actual Assassin by giving her a new trait, and turning her old one into a temporary toggled buff (as well as cleaning up her messy talent tree).
- Launch Tracer was the next 'cancer hero to fight'. She's basically what Li-Ming is to extreme mobility. Skillshots were practically impossible to land on her, as she zip through the battlefield three times in a row if she has her charges; her auto-attacks never miss (compared to her game of origin where, like any FPS shooters, normal shoots CAN miss if not aimed properly) and can be done while moving. And she has that Recall skill, basically the Reset Button skill possessed by the likes of Weaver, Ekko and Chronos... as their ultimates, while Tracer got that for her regular skill, with much shorter cooldown. Fighting Tracer can easily result of a failed Benny Hill chase gone wrong while she's killing you, and she's a lot more of a bane for immobile heroes or those who likes their skillshots. Tracer single-handedly dethroned Li-Ming from the Game-Breaker status by being such a hard counter to her.
- Anub'arak for the longest times was considered one of the worst tanks in the game. While he did have some decent utility with his ult and stuns, it didnt make up for the fact that he was squishy and didnt really put out that much damage. He was especially hurt when his Burrow Strike ability lost its invincibility which made him even worse. And then Blizzard added the armor mechanic, giving him 25 spell armor. This one simple change made him go from one of the worst tanks to one of the best tanks, making him the best counter against any team with a spellcaster, and launching him to the high-end of this trope. Hes been slowly nerfed since then and now his spell shield is tied to his W but he still one of the top tanks as of writing this.
- When it comes to Artanis, most people will agree that he's a very scary hero on paper when it comes to the late game, but he has a few key problems that put him under this trope. A couple examples are his problems sticking to targets due to his incredibly low attack range, how easy it is to kite him, and, as mentioned above, it's almost necessary to reach the late game before he has any sort of impact. His problems getting his basic attacks off also leads to him being surprisingly squishy, since his main source of survivability, his trait, is made more effective if he's actually able to attack his targets. He received a buff to his Twin Blades that will allow him to have a mini-version of his Zealot Charge as baseline, allowing him to close gaps on his foes a lot more easily. Come the Lucio patch, he's much more viable and scarier than ever, with a rework in his talents and abilities, such as being able to use Warp Prism during Blade Dash (allowing him to abduct enemy heroes from 2/3rds of the screen away), and several shield abilities which make him last a lot longer than usual. He's constantly pick-banned in ranked and unranked on larger maps as a result.
- Arthas was one of the first major balance issues to hit Heroes of the Storm, thanks to a few generic talents that Warriors really shouldn't have had. Namely, Envenom, Heroes of the Storm's Alternate Company Equivalent to League of Legends' Ignite, which combined with his base kit, gave him far too much burst for a warrior, combined with his extreme resilience in teamfights thanks to Army of the Dead and Immortal Coil plus his extremely powerful crowd control, made his only weakness (a lack of mobility) largely an afterthought in the face of his ability to turn anyone who got within reach or caught by his root into cold cuts. Needless to say, Envenom was nerfed into the ground and later removed from Arthas entirely.
- More than any other hero, Chen has been a victim of the changing meta. He relies on his Brew to use abilities, which he has to recover by standing still and drinking. Doing this grants a large regenerating shield, but he's unable to take any actions while he does this, and any stuns or knockbacks will break the channel early. Originally he was a strong anti-backline tank that was hard to kill, with a major weakness to stuns. However, as the game evolved, stuns (and especially knockbacks) became more common, and Chen fell behind. He simply no longer filled a niche and was too easily countered. On top of that lot of underwhelming builds and generally weak Heroics have made Chen kinda boring, and he sits one of the most unpopular heroes in the game, with less play than Cho'Gall, an underpowered hero that requires two people in a party to even play. Thankfully blizzard finally reworked him in the June 18, 2019 patch, making him at last playable.
- Cho'Gall is on both ends of this. In professional play he's seen as the one of the weakest heroes (at one point having a 20% win rate, and only hovering around the bottom 40s at the highest). This is because Percent Health damage abilities absolutely wreck him, on top of only having 4 total bodies being a huge downside in competitive. The problem comes in when you meet him in the quick match where you can't counter pick; if you don't have any of the abilities that counter him and don't have optimal rotation skills, he may as well be named Game'Breaker. Not only does his abilities do stupid damage even at low levels, he has THE highest HP pool, meaning they can shirk off even ultimate abilities and not even lose half of their gigantic health bar, and if he has a Lt. Morales or Auriel, you might as well not even attempt to kill him.
- D.Va tends to gather a lot of hate because of her obnoxious base mechanic: hopping in and out of her mech, effectively granting her 3 health bars in a fight while only granting 50% of a kill. Her standard rotation is "nearly die then pop Self Destruct at the last moment, any damage done to you as the pilot doesn't matter, hop back into your mech if they start to focus on you, die in your mech and escape on foot". Beyond that though, D.Va's kit is fairly underwhelming. Her AA is meh, she moves at 85% speed, her boosters are only average peel, and it's debatable whether Defense Matrix is that amazing. It awkwardly leaves her annoying to face, but never that scary.
DeathwingThe leader of the Black Dragonflight is a full-fledged playable raid boss. He is easily focused down by coordinated fire, but he is permanently Unstoppable, meaning that crowd-control effects do not work on him. These things make him a quintessential pubstomper, as "coordinated fire" basically does not occur in Quick Match, and what little CC he might face, he can shrug off. Additionally, while he cannot be healed by his allies, this is a very small downside in comparison to the vast amounts of damage he can put out, and the fact that, the more crowd control a character has, the more useless they are against him; his trait can reduce enemy characters to complete uselessness, giving his side a numerical advantage that can prove insurmountable. In general, a Deathwing only dies to their own overconfidence.
- Garrosh is one of the oddest cases of a Scrappy in the game. Remember that comment at the top about how people ban new Heroes because they simply don't want to deal with them? Garrosh is the poster boy for this behavior. As released, he sat at around a 42% winrate, low but not criminal, but had a nearly 90% ban rate in draft modes across all leagues. The reason for that is simple; Garrosh was a serious one-trick pony. All of his skills were underwhelming, but combining Groundbreaker and Wrecking Ball together was essentially an unbeatable One-Hit Kill unless you threw a highly mobile hero or are fighting Medivh and his Portal Door. Because of this, he was beyond frustrating to face, but also kinda boring to play. Nobody wants to deal with him, and no one is sad if they have to give him up. Unlike the D.Va example above, while he wasn't overall strong, he was scary to fight since you had to dodge every Groundbreaker or instantly die.
- This finally passed after Groundbreaker was reworked to instead stun and slow enemy heroes, making his Wrecking Ball take a lot more active planning and risk on Garrosh's part. It is telling however that Garrosh received a total rework of a skill in only six months. Keep in mind that Blizzard has shown to be stingy about completely reworking skills in general, nevermind so quickly.
- Overloaded kits, thy name is Mal'Ganis. He's the ideal tank - a big health bar, high sustain, lots of easy-to-land AoE crowd control, solid mobility, an invulnerability button, and even plenty of damage - he has it all. The worst part is just how hard he is to punish; Night Rush is a crapshoot on whether he gets stunned or he stuns you, and Fel Claws has such a huge window that it doesn't matter if you play sloppy. To top it off, he's got an Awesome, but Impractical Heroic (Dark Conversion) that pretty much exists only to make the enemies rage. For some reason, Blizzard has been rather conservative in how they nerf him, chopping off small numbers here and there every few weeks but rarely affecting his overall power level. The combination of his ridiculous kit, high popularity, and Blizz's slow response has not bred a happy reaction to him.
- Ragnaros the Firelord was a pure pain when he was first released. Interestingly it was not just because he was overpowered but because he could prolong game to ridiculous lengths. With his lava wave (that can clear an entire lane and soak XP without any bodies needed) and Molten Core (which allows him to absorb the damage applied to an allied building) he could make entire pushes or even objectives basically do nothing. This could prolong games to twice or more their normal length. Molten Core is so impactful, he had a nerf (major or minor) in every single patch from his release until it slowed down around Garrosh - ten heroes later.
- Similar to Greymane, Sonya spent months as a top meta pick - not as a Warrior, but as an Assassin. Despite lacking the bulk and peel of a main tank, she deals lots of damage and is still tanky enough to avoid getting melted. She has no real weaknesses in a Bruiser role. She gets a lot of flak for overshadowing other heroes, basically being the sole viable Bruiser. It doesn't help that she has a strong gap-closer that's also an interrupt, usually delivering enough damage to one-shot squishies.
- In Quick Match, she is counted as a Bruiser, and is by far the tankiest of the sub-category. While she's nothing compared to a proper Warrior, against a team with Thrall, Ragnaros, or even Alarak, she's more than enough to make the game essentially "tank vs no tank". This was thankfully rectified in the 2018 Gameplay Updates, which gave Quick Match's algorithm a sweeping rework.
- Varian has had some balance complaints concerning his Level 4 talents. On release, Warbringer was a talent that replaced the slow on his Charge with a brief stun. Sounds fine, until you realise that not only was it a powerful engage tool, it could be used to interrupt channeled abilities or begin easy stunlock chains. On Taunt Varian it paired with his Heroic to do a lengthy stunlock on his own, while on the other two it was simply too reliable of an interrupt for a high-damage Assassin. Blizzard eventually nerfed it to death... but the only other Talent at that rank is Shield Wall, which makes his Parry block all damage. While technically not "overpowered" (it's really the only thing keeping Varian relevant in the meta), it's annoying as hell. Parry is a short-cooldown skill with two charges, making Shield Wall the most spammable Protected in the game. This allows him to constantly No-Sell major damage at no risk or loss. Eventually, the Fenix patch made Shield Wall remove Parry's second charge, though in compensation it halves the cooldown to 5 seconds. Warbringer was also made more appealing by reducing Charge's cooldown to 1/3 of its previous duration, and allowing Varian to target allies with it, solving the "I have no way to disengage" problems that afflict many melee damage-dealers.
- Varian had the problem of being largely useless for the first nine levels of a match. While there are certainly Heroes who aren't fully functional until they unlock their Heroic, Varian less needs the spell(s) and more the stat boosts; and, until he gets them, he's pretty much unable to contribute to his team. This led to him basically disappearing from high levels of play. The fix to this also came in the Fenix patch: his Heroics were moved to Lv.4, trading spots with the (extremely powerful) talents that previously resided there. Varian players now have a much shorter waiting period before they're able to get into the fight. This has led to him showing up at HGC again, though not frequently (and with a pretty poor winrate).
- The fact that Varian is a Multi-Class hero has given the matchmaker fits. In Quick Match he was not counted as a Warrior but instead an Assassin, but that meant he could end up being the only (potential) tank in a 10-person match, giving his team an unfair advantage. When this was changed with the D.Va patch, this also caused the opposite problem, where people would choose his Assassin Heroics and leave their opponents with the only tank. Even worse, there is no statistical way for the matchmaker to place Varian correctly, as (according to the replay-analyzing website hotslogs.com) players split roughly down the middle in terms of choosing his tank ability versus the two DPS Heroics. Either Blizzard must nerf one of his two classes into oblivion or must live with the fact that, if he is properly balanced, he by definition cannot be sorted properly by a matchmaker. (They appear to have decided that the real lesson is to never again release a multi-class Hero; when the classes were reassigned at the end of 2018, he became a Bruiser.)
- Xul is an amazing hero capable of doing almost everything well, to the point where he ended up holding the highest winrate in the game in the span of a week. Understandably, many people were asking for him to be toned down, but he tended to get a pass from some people due to being a fan favorite from Diablo II. Blizzard eventually brought down a pretty heavy Nerf on him, which brought him in line with the other heroes while keeping his strengths, meaning that going up against him no longer meant a near auto-loss, though he is most certainly still viable.
- While each Hero gets a difficulty rating (from "Easy" on Raynor and Li Li to "Very Hard" on Medivh), there are two real difficulty tiers in the game. Simple Heroes shine if their player understands how said Hero works. Complex Heroes require the player's entire team to understand those things. Abathur is definitely one of the latter. While good Abathurs can be game-changing, he's incredibly unorthodox — everything he does, he does in weird, indirect ways, and he can only be played to maximum effect if all five players are leaning into his strengths and playing around his weaknesses. If that isn't happening, you'll have 4v5 teamfights all day long, which is a major disadvantage when Heroes is tilted so heavily towards teamfights. Besides, Sturgeon's Law applies to Abathur players, giving the haters more reason to be vocal about his state. If a gameplay hate topic isn't about Murky or Nova, it'll definitely be about Abathur.
- Ana players, especially ones in Quick Match, tend to get a lot of flak. That's because all of her skills (including her healing) require precise skillshots, something not every player can consistently do. Despite high theoretical numbers, many factors can render Ana useless: not just missing her heals, but allies deciding to dodge them (which happens all the time). She also had almost no ability to heal herself. That was fine in Overwatch, where two healers on a six-person team was and is a pretty normal team-comp... but in Heroes and their teams of five, the second healer is typically the first to go, which led to Ana being extraordinarily easy to bully off. Blizzard eventually gave her some self-sustain via auto-attack lifesteal, but even so, people who enjoy playing Ana because of her skill ceiling admit that she needs more buffing.
AurielThe Archangel of Hope was released as a true Combat Medic, having an AoE heal which could be fired every four seconds but only being able to charge her heal's Energy Meter by doing combat damage (a bit like to the original FF7 Limit Break). To aid this, and for flavor reasons, she can also use her trait Bestow Hope to channel an ally's damage into her meter as well. The only problem was that the Energy she gained was incredibly low; she needed a strong hyper-carry, pumping out absurd amounts of DPS, to function at maximum capacity — or a Cho'gall, allowing her to cheat by charging herself with two players' worth of damage at once. As such, she languished in obscurity and niche team comps (I mean, Cho'gall??) for several years. Finally, Blizzard buffed the amount of Energy she gained, almost doubling her charge rates and allowing her to take a place in the Nexus that amounted to more than "Joke Character."
- Li Li is a odd example of being on both ends of the trope, being too high and too low. To elaborate: Li Li is considered to be a "Simple" character, meaning she's very straightforward to play. This means that any buffs or nerfs will shoot her to one side of the trope. Buff her a little bit? She's too OP. Nerf her a little bit? Low tier. Because of this, she's one of the most disliked characters. This led to a serious rework in November 2017, in which she now rewarded a riskier playstyle by reducing her cooldowns every time she took damage. But even this wasn't enough, and when Blizzard deliberately nerfed almost every Support in the game that December, Li Li was one of only two to also get buffs.
The Lost Vikings
- Speaking of unconventional gameplay, The Lost Vikings are the mother of Difficult, but Awesome. Their strength is the ability to have three bodies, all of them soaking each lane and gaining constant XP without the need to rotate. They require a large amount of micro-management and constant awareness of not only your team and your enemies, but also where all of you are. Naturally, most beginner players will skip this entirely, instead grouping them as three and controlling them like an inefficient brawler hero. Even players who do split them tend to lack the required care, feeding far more XP than they're soaking. Quick Match Vikings are something of The Dreaded for many just due to the high chance they're not going to do anything useful.
- Lt. Morales maybe one of the most unique samples of this trope. She is pretty much the best support when it comes to healing and can efficiently heal her team right back up to full health in the middle of a fight. Her tradeoff is being a Squishy Wizard: she cant put out damage, has very little health, and has only one self-peeling ability that is quite difficult to use. The end result is that she can easily be scared off or killed if her defenders don't position right. The problem is the tactics of positioning and outmaneuvering opponents isn't really a skill that newer players have a great grasp of. As such, Morales is practically invincible to them; they'd either duel the enemy she's healing, to no effect, or chase after Morales like it's Benny Hill time, to no effect. She is, despite being a dedicated healer, a quintessential pubstomper — someone who is only effective against an uncoordinated opposition. But then you get to higher levels of play and her effectiveness drops off dramatically, because people have figured out how to divorce her from her team and leave her vulnerable.
- Lúcio's been on both ends of this several times. On launch, Lúcio provided him and his entire with team endless sustain and great chase or escape. It wasn't unusual to see an entire team hanging around on the enemy's backdoor for the whole match after they got even the slightest upper hand, just off of how much AoE healing Lúcio could pump out. After that, he was slaughtered by a series of nerfs, cutting his healing by 33% and leaving him gimped and unplayable. A few months later however, Blizzard gave him a several hundred health buff that brought him back into the meta full-force. No longer a healer monster, Lúcio is instead used to set up crazy ganks with Speed Boost and make them unpunishable with Sound Barrier. He can also shake up teamfights with Sound Barrier, since it might as well be a teamwide Divine Shield if the targets aren't bursted through it. While not the most popular or powerful Support, he is one of the most impactful, and ergo frustrating to face.
- Another one of those memetically worthless characters, Tassadar has been in the dust for ages. An uneasy compromise between a High Templar Squishy Wizard and a Sentry White Mage, he did some damage on his own but was best used to babysit heroes like Valla and Tracer, whose weaknesses he could easily compensate for. He is, in that sense, not really a hero in his own right but rather a hero-enabler, which makes him basically impossible to balance. The end result was a total rework; he was shifted to the Assassin pool and reconfigured as a genuine offensive threat (which also pleased StarCraft fans who disagreed with his flavor) instead of the weird half-and-half he was before. Despite this, he sunk even further into the Scrappy heap: a lot of people realized they actually enjoyed his old playstyle, which was now Lost Forever.
- While her kit looks fairly straightforward, when played out it becomes a much different story. Whitemane boasts assassin-level damage, all of which is directly converted into health for allies. Spreading Zeal is simple thanks to its long duration, and Desperate Plea can function as that spreading tool or as a major single-target heal depending on the situation. Diving her is essentially out of the question, since she'll be recovering tonnes of health as you're trying to kill her, giving her team plenty of time to converge and end you. While nerfs have brought her closer in line, she's still one of the most detested healers.
- Zarya might be the most insane version of this trope. When she was first released, she was considered probably one of the worst characters in the game with a win-rate around 30%. It was so bad she was actually buffed just a few days later (It usually takes two weeks before a hero gets a patch). After that, she went on to achieve a 71.5% win-rate, surpassing the previous Game-Breaker Xul, which was formerly the highest of any hero ever. Blizzard nerfed her only a day later, and she's been middle-tier ever since.