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Series / Signed, Sealed, Delivered

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A Hallmark Channel Original Series created by Martha Williamson.

Signed, Sealed, Delivered (2014-) is a romantic dramedy that follows four postal workers from the "Dead Letters Office" in Denver, Colorado who track down intended recipients of lost letters. It first premiered as a TV Movie in 2013 before ratings prompted Hallmark to turn said movie into a Poorly Disguised Pilot for a full series in 2014. Starring Eric Maibus, Kristin Booth, Crystal Lowe, and Geoff Gustafson.


This show delivers examples of:

  • Artistic License – Law: The credits of the show include a This Is a Work of Fiction disclaimer noting that the actions seen in the show are probably not how a real-life dead letter office would work.
  • As You Know: In order to provide exposition to the audience and clues to the team, the letters are mostly consisting of recapped events both sender and addressee experienced together.
  • The B Grade: "To Whom It May Concern" reveals that Oliver is still haunted by the fact that he once got a 95 (out of 100) in a performance evaluations.
  • Big Damn Heroes:
    • The premise of the show revolves around the un-deliverable mail arriving to the recipient (or sender) at the time that they need it most. Oftentimes, delivering said mail leads to the foursome becoming Big Damn Heroes to something bigger.
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    • In the pilot, the lost letter in question becomes a crucial clue in exonerating a man who was wrongly convicted of murder.
    • In "Time To Start Livin,'" the letter leads to reuniting a grandmother and her grandson who is in witness protection for witnessing a drug crime. It also leads to the arrest of one of the accomplices who was trying to track down said grandson.
    • In "Dark of Night," the four postal workers manage to stop a lawyer from killing the man who raped his wife.
  • Cannot Keep a Secret: Rita seems to suffer from this as seen in episode "Soulmates" where she can't help but tell Oliver that they were secretly spying on him.
  • Child by Rape: "Dark of Night" is about a woman who got raped on the night of her bachelor party and got pregnant from it.
  • Doorstopper: The novel Rita wrote is comically huge, like several thousand pages huge.
  • "Eureka!" Moment:
    • Almost Once per Episode does a member of the Dead Letter Office get insight from a line just uttered by somebody.
    • In episode "Time to Start Livin", Rita remembers seeing the spoons in Gramma's room when Norman tabs his glass with a spoon.
    • In "Soulmates", the line "towered over" alerts Norman to the fact that Marie's husband was supposed to be taller than the man they saw with her.
  • Gender-Equal Ensemble: Two men (Oliver and Norman), and two women (Shane and Rita).
  • The Ghost: Oliver's wife. It's revealed that she has leased an apartment in Paris and has no intention of returning to her husband.
  • I Will Wait for You:
    • Not surprising for a Hallmark Channel production, characters are determined to wait for extended period of times for their One True Love to return.
    • In the case of episode "Soulmates", the male character did not date for eight years until his Childhood Friend Romance partner returned.
    • The blues singer in "Higher Ground" waited twelve years for his love to turn up.
  • Last-Name Basis: Oliver insists on calling Shane "Ms. McInerney."
  • Local Hangout: The group likes to hang out at the Mailbox Grille.
  • Naïve Newcomer: We learn about the Dead Letter Office through the eyes of Shane, who is new to the environment and has to be told how things work.
  • Oblivious to Love: Norman gets none of the hints from Rita.
  • Photographic Memory: Rita's contribution to the team is her ability to store and instantly recall everything she read or heard.
  • Previously on…: At the start of each episode.
  • Race Against the Clock: Frequently the group has to find an addressee or sender a couple of days before something bad is about to happen.
  • V-Formation Team Shot: The series poster shows the characters positioned in a V formation.
  • Voiceover Letter: Often Oliver will start reading a letter and then the voice fades over to the voice of the originator.
  • Witless Protection Program: The backstory of the episode "Time to Start Livin'" has a boy riding his bike down an alley and stumble onto a lowlife narcotics ring just before a shooting. He became the star witness and he and the family had to hide out at some undisclosed location until he could testify against the criminals at the trial. In the episode proper, the baddies use a female agent to extract the location from a letter the boy secretly sent to his grandmother in an elderly home. The heroes catch up with the agent and prevent her from reaching and killing the boy.
  • You Are Better Than You Think You Are: Oliver is in the habit of delivering these speeches to the people affected by the missing letters.