The cases are supernatural; the police officers human. Together, two Mumbai cops, believer ACP Aditi Sharma and skeptic ACP Vikrant Singhal must use their sharp wits and expertise to investigate and solve mysteries from the realm of the paranormal.
The series primarily runs on a Monster of the Week format in which the main characters deal with a different case each episode. However, an ongoing plot concerns Vikrant's pursuit of a mysterious yellow-eyed figure responsible for the death of his first partner, ACP Shivani Joglekar.
Tropes in this series include:
- Agent Scully: Vikrant.
- Bittersweet Ending: In the Season 1 finale, it is discovered that Anjuhuran was killed by her father and brother to preserve the family honor, but her spirit is appeased and leaves Shikha alone when Aditi and Vikrant promise her that her killers will receive justice. When Aditi visits Shikha in the hospital, Shikha and Vikrant are helpless to do anything as she watches Aditi being taken away by ghosts.
- Decoy Protagonist: The first few episodes would have you think Shivani will be the female protagonist of the series. She ends up dying at the hands of the yellow-eyed man at the end of the third episode.
- Domestic Abuse: One client was subject to this by her ex-husband, who threatened to kill himself and her if she ever tried to leave him. When she tried to, he immolated himself. He ends up coming back as a ghost and haunts her.
- Downer Ending: One of their clients kills herself to appease her husband's dead spirit before he can kill her younger brother.
- Friend to All Children: Aditi.
- I See Dead People: Aditi. One of their cases' clients, Shikha, also can see ghosts.
- Reincarnation: One of the clients believes he is this. This is because he is possessed by someone's ghost.
- Straw Misogynist: One episode involves a criminal who assaults the girls and women of a certain village by cutting off their braids. The village folks believe that the culprit is a ghost: the ghost of a girl who committed suicide after apparently cutting her own braid off. Vikrant notices a a pattern: all the victims, like the girl who committed suicide, had been trying to go against the village's old-fashioned ideas about acceptable female behavior. As it turns out, the braid-cutter is actually the brother of the girl who killed herself. Not only that, but he was responsible for his sister's suicide- he forbade her from going to university and cut her braid as punishment. His rationale was that by cutting a woman's hair, she would be too ashamed to even leave the house, as the villagers felt a girl with her hair cut was a bad omen, and thus be forced to stay inside and follow 'traditional' roles.
- The End... Or Is It?: The duo assume that the ghost haunting the apartment complex has been appeased when they find and arrest his killers, but the ending scene shows concrete dropping on an apartment visitor's face while the lights flicker when he enters the elevator...
- Would Hurt a Child: Numerous ghosts put the lives of children at stake or implicitly threaten to hurt them.
