Programs created in the Matrix, either fighting for or against the humans.
An Exile, a "rogue program" in the Matrix, who helps the human resistance at times with her cryptic advice, that is at first how she presents herself. She can see into the future, but prefers her visitors to make up "their own damn minds" in deciding their actions. The Architect refers to her as the mother of the Matrix. She is possessed by Smith in Revolutions, causing him to gain powers similar to Neo's, but this ultimately proves part of his defeat.
- Almighty Janitor: The Wachowskis turned a domestic, uneducated mammy into the wisest and most powerful being in the Matrix.
- Apron Matron: She is introduced wearing an apron and baking cookies during her first meeting with Neo.
- Benevolent A.I.: She ultimately wants peace between the humans and machines and is willing to play "a very dangerous game" to see that happen.
- Catch Phrase: "Make up your own damn mind."
- The Chessmaster: A lot of it relied on her "pawns" behaving a certain way, but in the end she got exactly what she wanted.
- Cool Old Lady: Looks significantly older in Enter the Matrix and the third film from her new shell.
- Deadpan Snarker: Being clairvoyant, she tends to have a little fun with it.
- Fighting from the Inside: She may have forced Smith to talk to Neo, helping him understand the need to give up in order for Smith to be deleted. Either that or Smith was just doing exactly what was foretold in the premonitions.
- Gambit Roulette: Being an oracle, it's more believable, but she's still a computer program in a self-admitted less than perfect computer.
- Greater-Scope Paragon: The Oracle has helped the six iterations of the One to go to the Source. However, the first five were tricked into the Architect's room.
- Guile Hero: Despite siding with Neo and crew, she actually manipulates both sides of the war to get what she really wants: for man and machine to call a truce.
- HeelFace Turn: At some point before the movies, she got tired of leading the Zionites of each generation into false hope and ultimately futile actions and decided to pull strings to prevent Zion from being destroyed again and cause a cease-fire between Man and Machine.
- Magical Negro: Her appearance in the virtual world.
- Manipulative Bastard: Though her intentions are good. The last scene of the trilogy is her and the Architect commenting on the "dangerous game" she's played to end the war. It all started by introducing romantic love into the equation.
- Mother Nature, Father Science: The Mother Nature to the Architect's Father Science.
- The Nth Doctor: The Oracle had two actresses during the films, Gloria Foster died and was replaced with Mary Alice for Enter the Matrix and Revolutions. The in-universe explanation was that Rama-Khandra and his wife gave the Merovingian the Oracle's shell codes, causing her to gain a new physical appearance.
- The Omniscient: She's not called the Oracle for nothing, after all. Her precognition is a result of her ability to very accurately perceive emotions and deduce what someone will do before they do it from that, allowing her able to play incalculable Batman Gambits off of multiple people and predict the ultimate outcome.
- Self-Fulfilling Prophecy: "Don't worry about the vase."
- Team Mom: Not just to Neo and company, she is literally the Mother of the Matrix. Which is how Smith got similar powers to The One through her. Notably, her role in the Matrix's creation was to provide the empathetic counterpoint to the Architect's pure logic.
- You Monster!: When Smith revealed what he did to Sati, the weary Oracle can only reply that he's a sick bastard.
The program that created and acts as maintainer and chief administrator of the Matrix. He is the least empathetic out of all the programs, seeing everything through logical means.
- Anti-Villain: He did, after all, devote his existence to creating the best possible environment for humans to survive in, even if his motives weren't at all selfless. He ultimately agrees with the Oracle to institute a truce, showing that he at least has some common sense left.
- Beard of Evil: Sports a white beard with a mustache to match.
- Big Bad: As the creator of the Matrix, he's one of the top candidates for this trope in the franchise.
- Climax Boss: Averted because he would rather solve his anomaly by talking.
- Clock King: His purpose is to balance out the equation, and he factors in the unpredictability of others to make his predictions more accurate.
- Deadpan Snarker: "What do you think I am, human?"
- Emotionless Boy: His dialogue implies that he is a "being" of pure logic and mathematical reasoning, with little to no capacity for emotion or empathy. Thus, he displays almost no emotion during his scenes with Neo, except cold disdain at Neo's determination and a rather smug arrogance.
- Establishing Character Moment: Even though his first appearance was in The Matrix Reloaded, one of his monitors first appeared in the beginning of the first film.
- Evil Counterpart: To the Oracle, who has a greater understanding of humanity that would allow her to side with them.
- Evil Old Folks: The Architect has the appearance of an elderly white man.
- Evil Sounds Deep: His voice deeply resembles Tony Jay.
- First Of Its Kind: The first program created by the Machines.
- God Is Evil: As to be expected from a Demiurge stand-in. One of the actors even calls him "a devastating critique of salvationist stories".
- Greater-Scope Villain: He created the Matrix and started the conflict in the film trilogy altogether. However, by Reloaded, Smith has betrayed him and become much more dangerous.
- Green-Eyed Monster: It's heavily implied he resents The Oracle for finding the solution to running the Matrix that he couldn't. He refers to her as a "lesser mind", and though he merely means that she's not bound by a need for perfection like he is, his tone still comes off as derisive. He even sneers a bit when Neo as much as mentions her.
- Hope Crusher: The Architect believed that hope is the quintessential human delusion, and says that all other options are doomed to failure.
- Humanity Is Insane: You wouldn't think it due to his apathy, but he actually wanted the Matrix to be a perfect paradise for humans. Not viewing himself or the machines as antagonistic, but simply doing what they do for people's own good. He was very proud of it, a place where everyone is always happy, an accomplishment matched only by its monumental failure. If man didn't want perfection, in frustration he created the next Matrix as hell on Earth. Once again, it was rejected and it crashed, killing everyone. The machines couldn't afford a third crash that would result in the extinction of humanity, so turned to the Oracle. The Architect remained bitter and dejected many hundreds of years later because he couldn't get the first matrix to be accepted.
- Light Is Not Good: His appearance in the virtual world and his actions invoke this.
- Mother Nature, Father Science: The Father Science to The Oracle's Mother Nature.
- Mr. Exposition: His newfound purpose is basically to give Neo an extended version of the history of the Matrix we got from Smith in the first movie, and to tell Neo his ultimate function.
- No Celebrities Were Harmed: Orson Welles was the inspiration for the Architect's voice.
- Post-Peak Oil: Neo rebuffs his declaration that mankind will die, as the machines need them to survive. With no emotion the Architect replies "There are levels of survival we are prepared to accept.", but the tone of his voice goes very harsh and grim - it's clearly not something they would like, and would rather avoid. Earth is dead. With no other resources, no power sources, and many machines now no longer having a purpose, they would become a shell of themselves, barely sentient, barely ticking over.
- Predecessor Villain: Serves as this to Smith.
- Real After All: Even though a monitor was seen in the first movie, he finally appears in the second film.
- Sesquipedalian Loquaciousness: To an extreme; his dialogue is crammed full of ten-dollar words and convoluted phrasing. He's not quite as bad during his very brief appearance in the third movie, though. He's explicitly doing this on purpose; after his response to the first question he congratulates Neo on figuring out that what he said was completely unrelated to the question much faster than his predecessors. After that he tunes it back a bit and just uses unusually precise wording.
- Smug Snake: Has his moments, as machines like to think they're superior to humans in every way.
- Social Darwinist: The Architect views humans as very inferior and imperfect.
- Straw Vulcan: His exaggerated Sesquipedalian Loquaciousness makes him sound like one.
- Villains Never Lie: He believes that this is something that only humans would ever do. He doesn't even manipulate Neo into entering the Source, just calmly telling him about the options. He even mentioned Trinity's impending death so that he could make an informed choice about the future.
- Waistcoat of Style: He is always seen well-dressed in an off-white suit.
- Walking Spoiler: Nobody expected the Architect to appear.
- You Can't Fight Fate: Implied, but ultimately subverted. In his scene with Neo the screens shows dozens of possible responses Neo could make, including one that is the exact one that he's making. It's meant to imply inescapable omniscience. But The Oracle contemptuously notes that he can't see the outcome of any choice, and even if he can guess all possible outcomes he still doesn't know what will actually happen.
A powerful Frenchman Exile. Considering himself a businessman, the Merovingian believes in "cause and effect", is very manipulative, enjoys the finer things in life, and despises the Oracle. He has a wife named Persephone, who he often cheats on. He holds the Keymaker captive, but he is freed by Neo, Morpheus, Trinity and Persephone getting payback on him.
- Big Bad Wannabe: He thinks he's one of the big threats and aspires to take over the Oracle's power. While he does have influence in the Matrix, he's nowhere near the power levels of the Oracle or the Architect and nowhere near the danger levels of Smith or even normal Agents.
- Calling Your Bathroom Breaks: "Please, ma cherie, I have told you. We are all victims of causality. I drank too much wine, I must take a piss."
- Camp Straight: As far as we know. He is so refined that he appears effeminate, but he only shows interest in women.
- Deadly Decadent Court: He owns both a (seemingly) high-class restaurant and the openly hedonistic Club Hel.
- Everything Sounds Sexier in French:"I have sampled every language; French is my favourite. Fantastic language, especially to curse with. [string of profanity] ''You see? It's like wiping your ass with silk."
- FaceHeel Turn: Persephone claims he was once like Neo, and is bored to death with the self-satisfied hedonist he's become.
- Flunky Boss: Relies on his minions to do the work.
- Foreign Cuss Word: His string of French curses is an entire R-rating's worth by itself.
- French Jerk: He cheats on his wife, he hates helping people, and he sprinkles French in his sentences every now and then.
- The Hedonist: He pretty much lives to indulge in the privileges his authority grants him while seeking to expand on both.
- Just a Stupid Accent: In-universe even, since he's a program who just pretends to be French for fun.
- Knowledge Broker: A self-described trafficker of information.
- Manipulative Bastard: He toys around with people only for his self-gain. He bought Sati to the Matrix in exchange for the Oracle's shell, whom he still harbours a grudge against.
- Man of Wealth and Taste: Owns a high-class, five-star restaurant and lives in a swanky home.
- Meaningful Name: The Merovingian dynasty were Frankish royals with close ties to the church.
- Non-Action Guy: He lets everybody else, especially the Twins, do his work.
- Our Monsters Are Different: Not Merv himself, but many of his underlings are programs that were designed to be vampires and werewolves for earlier, more primal versions of the Matrix.
- Power Perversion Potential: Reprograms a cake so that the woman who eats it gets an orgasm.
The Merovingian's wife and fellow Exile, Persephone is tired of her husband's cynical shenanigans and affairs with other women, prompting her to aid Neo to free the Keymaker.
- Absolute Cleavage: Courtesy of an Impossibly-Low Neckline in Revolutions.
- Aloof Dark-Haired Girl: She's mostly apathetic and is very attractive to boot.
- Emotion Eater: Apparently, she can read a person's emotions if they kiss her and gets off on doing so because of her loveless marriage.To be honest, I do enjoy the taste of tears. But there is something I enjoy so much more.
- Going Commando: When you look closely at her translucent dress...
- Lady in Red: Dons a scarlet dress in Revolutions.
- Meaningful Name: Persephone was the unhappy wife of Hades in Greek myth. One of Merv and Persephone's Deadly Decadent Courts is called Club Hel.
- Ms. Fanservice: A translucent white dress in Reloaded and a red, very low cut leather getup in Revolutions.
- The Power of Love: Persephone convinces the Merovingian to surrender Neo in Revolutions, acknowledging how far Trinity will go to rescue her lover.
- Too Kinky to Torture: If this exchange with Ghost in Enter the Matrix is anything to go by.Persephone: If you kiss me, as if you were kissing your true love, I'll tell you where your friend is.
Ghost: I could beat it out of you.
Persephone: (smiles) I like the sound of that too, but a kiss will do.
- True Love's Kiss: Persephone allows Neo to see the Keymaker if he kisses her like he kisses Trinity.
- Vapor Wear: Usually wears something quite form-fitting.
- Woman Scorned: She is very, very sick of the Merovingian's antics and cheating.
An exiled program who appears as a middle-aged Asian man. He carries numerous keys that allow him access to the backdoors and secret passages of the Matrix. Able to unlock a door to the Architect's chamber, the Keymaker is imprisoned by the Merovingian until Niobe rescued him, then Neo and crew rescue him for the second time. He is gunned down by the numerous Smith copies.
- Captain Obvious: When Neo meets him for the first time, he is sitting at a table in a room full of keys, while crafting another one. His words after Neo's introduction: "I am the Keymaker".
- Character Death: He is killed by Smith towards the end of Reloaded.
- Cool Key: Take your pick. He's got a room full of them.
- Everyone Calls Him Keymaker
- Face Deletion With Dignity: When he's cornered by Agent Johnson after Morpheus falls off the truck during the freeway chase, he isn't the least bit afraid of his impending demise. Thankfully, it's averted when Morpheus leaps back onto the truck with a little help from Niobe.
- Heroic Sacrifice: Gunned down by Smith, although he claims it was meant to be.
- Key Under the Doormat: He'll hide them there too if he wants.
- Master of Unlocking: If it's got a lock, he has the key. Hilariously, he just happens to have the key to a motorcycle Trinity finds on the freeway.
- Skeleton Key: Is basically this for all of the Matrix.
The Oracle's bodyguard, an Exile who appears as a soft-spoken Asian man with kung fu powers. He once worked for the Merovingian, and had a few run-ins with Smith back when the latter was still part of the system.
- Apologetic Attacker: Whenever he fights someone to make sure they are who they say they are, he apologizes in advance.
- Beware the Nice Ones: Polite, soft-spoken and a martial arts master who can go toe-to-toe with The One.
- Bodyguard Betrayal: He betrayed the Merovingian to work for the Oracle.
- Broken Angel: If the name wasn't a hint, the Merovingian and co. like calling him "wingless", etc. the online game suggests he once had actual wings, but lost them as punishment for his betrayal.
- The Dreaded: To programs like The Trainman, who fled at the sight of Seraph.
- Lightning Bruiser: Seraph can match Neo in both speed and fighting prowess, and is powerful enough to have defeated Agent Smith in the past (before Smith became a rogue program).
- Master of Unlocking: Can access the backdoors of the Matrix like the Keymaker, although he likely only has access to some of the back doors as opposed to the Keymaker's unlimited access.
- Meaningful Name: As in Seraphim.
- Meditation Powerup: When Neo sees his code, he perceives Seraph as shining with many points of golden light, unlike the green of pretty much everything else.
- Nerves of Steel: Remains a calm demeanor at all times, even with a gun in his face.
- Sweet Tooth: A blink-and-you-miss-it moment, but after the Oracle teaches Sati how to bake cookies, she tells her to ask Seraph for a taste test of the cookie dough. This was to get Sati to leave the room so the Oracle could talk to Neo alone, but judging by how long it takes between their conversation and Seraph's next scene, he must really like that cookie dough.
- Tell Me How You Fight: His quote above says it all.
- Willfully Weak: The fact he fights Neo, Trinity, Niobe, Ghost, and Ballard and seems evenly matched against all of them despite their significantly varying skill levels suggests he adjusts his "difficulty level" based on his opponent.
A duo of identical programs who work for the Merovingian. They can turn into ghost-like forms and pass through solid objects.
- Always Identical Twins
- Badass Longcoat: Solid white of course. They also get the better of Morpheus and Trinity a few times.
- Creepy Twins: Goes without saying considering their appearance and their ghostly nature.
- Crippling Overspecialization: Arguably applies to their ability to become intangible; it makes it hard to hurt them, but once Trinity and Morpheus get a better understanding of how it works they learn how to use the intangibility against the Twins, exploiting the fact that the Twins must turn completely intangible rather than just transforming parts of themselves to put the twins in positions where they will turn intangible and thus cease being an immediate threat.
- Deadpan Snarker: "Could we move along?"
- Dissonant Serenity: They don't get many lines, but even counting facial and body language, the most emotion they ever show is in their "We are getting aggravated" line. And even that is delivered in a Creepy Monotone.
- Dreadlock Warriors: Both of them sport one.
- Healing Factor: When they go intangible, any wounds they suffered while corporeal are healed.
- Improbable Weapon Users: Straight razors.
- Intangible Men: They can turn into an incorporeal (and rather monstrous-looking) form to avoid physical damage and heal their wounds. They can control it to a certain extent, as one Twin stays corporeal even while Trinity is shooting him in the arm (said arm being used to prop open a door), but they will apparently go intangible automatically if their lives are threatened (such as when Morpheus shoots at their heads and they ghost instantly).
- Knife Nut: Where most characters have certain guns as their Weapon of Choice, the Twins seem to like straight razors. They still use an automatic weapon during the highway chase.
- No Names Given: They're not named in-movie and are both collectively referred to as just "The Twins" usually in promo material.
- Our Ghosts Are Different: Several of the Merovingian's lackeys have special abilities that are loosely based on various supernatural creatures. In the case of the Twins, they appear to be based on ghosts given their albino complexions and intangibility powers.
- Royal "We": Each of the twins refers to himself as "We" since they're either identical programs or two different but linked manifestations of the same program. The vast differences between human psychology and machine make it very difficult to tell for certain.
- Sibling Team: Well, duh, they're the twins. Bonus points for being played by twins, too.
- Single-Minded Twins: to the point of resembling Twin Telepathy
- That Makes Me Feel Angry"We are getting aggravated."
"Yes, we are."
- Those Two Bad Guys: They're pretty much the Merovingian's.
- Uncertain Doom: They're sent flying into the air after Morpheus totals their car, but it's not clear if they survived the aftermath.
- Villain in a White Suit: The villain's lackeys, who have white tuxedos, white longcoats, white skin, white hair, white knives, the list goes on. They even gain a white aura when intangible.
- Waistcoat of Style: The aforementioned badass longcoats are cut in such a way that they double as badass waistcoats.
Rama-Kandra, Kamala and Sati
A family of programs, Rama-Kandra and Kamala created Sati out of love but are forced to leave her in the Matrix with the Oracle, as she serves no purpose to the Machines. Going to the Merovingian for help, Rama-Kandra gives him the Oracle's shell codes, causing her to change her appearance. They meet Neo in Mobil Avenue and are taken by the Trainman to the Matrix. Rama-Kandra and Kamala return to the Machine City.
- The Apprentice: Implied that Sati would work alongside the Oracle someday. She was willing to sacrifice her outer shell to the Merovingian to bring her into the Matrix. Luckily, she got a new one.
- Armor-Piercing Question/Armor-Piercing Response: Rama-Kandra lands a philosophical double-tap on Neo, first by challenging his definition of love, and then following up by pointing out that the goals of both sides are Not So Different.
- Chekhov's Gunman: Rama-Kandra appears for all of seven seconds in Reloaded, being led away from the Merovingian's table. He then disappears until Revolutions.
- Daddy's Girl: Sati, of course.
- Elemental Baggage: Sati can alter the weather in the Matrix.
- Mama Bear/Papa Wolf: These parents are willing to do anything to keep their daughter safe, even if it means leaving her behind.
- Nice Guy: Rama-Kandra is quite courteous and welcoming in his interaction with Neo.
- Small Role, Big Impact: Rama-Kandra and his family only appear briefly in the last two films, but their conversation in the train station forces Neo to confront the idea that many of the machines and programs are thinking, feeling entities just as trapped in a broken system as the humans- a revelation that plays a major role in forming his third option solution that frees both sides from the Vicious Cycle.
A program designed to smuggle Exiles in and out of the Matrix. Appearing as a dirty tramp-like man, the Trainman can teleport by leaping into the path of a train. He controls Mobil Avenue and works for the Merovingian.
- Clock King: Knows exactly when trains in the Matrix are due, to the extent of being able to blindly leap in front of them to lose pursuers.
- Cool Train: It is where he works, more or less.
- Dirty Coward: Runs away from Trinity and Morpheus when confronted in the subway, and is only willing to fight Neo in a place where the latter has zero power.
- Domain Holder: He pretty much controls the entire subway.
- Early-Bird Cameo: He first shows up in a brief cutscene in Enter the Matrix.Seventy-two hours... That's exactly how long Zion lasted last time.
- A God Am I: Gives one of these speeches while kicking the crap out of Neo in his train station, as he is all-powerful there.
- Hidden Badass: He might look like a homeless bum, but within his train station, he can do whatever he wants.
- Home Field Advantage: The Trainman is much more powerful than normal in the underground subway area he controls. He's even able to subdue Neo!
- Little Useless Gun: Noticeably carries a small subnose compaired to all the firepower people usually carry within the Matrix, to go along with his appearance as a dirty vagrant.