Character sheets for Netflix's series The Haunting of Hill House. Spoilers are unmarked.
The Crain Family
- Adaptational Heroism / Adaptational Nice Guy: All over the place, for all of them. Those who are already nice in the original (Theo) become heroic. Hugh, especially, was particularly awful in the book.
- Big Brother Instinct: Pretty heavily averted. Steven and Shirley, the two eldest siblings, have a tendency to be absolutely awful towards their younger siblings. Nell very explicitly and publicly shouts Steven down for this in Episode 5.
- Break the Cutie: Every single Crain. None of them escaped Hill House unscathed in 1992.
- Composite Character: Of the Crains and Vances from the original novel.
- Dysfunction Junction: With the exception of Hugh, none of them are exactly estranged, but their relationships with one another are fraught with tension.
- Five Stages of Grief: Each one of the Crain siblings is meant to represent a stage of grief according to the creators. Steven is denial, someone who believes in nothing at all and discredits his siblings theories about what happened, Shirley is anger, being a temperamental and controlling woman, Theo is bargain, a level headed woman that tries to not deal with things, Luke is depression, someone who is constantly trying to cope with his sadness by doing drugs, and Nell is acceptance, the only one willing to face and accept what happened.
- Poor Communication Kills: Each one of them are keeping a secret, or secrets, that are slowly destroying their lives. If they were to share these secrets with one another, they would make things a lot easier on themselves and others, but the damage inflicted by Hill House has made them construct walls around themselves. This fear of communication and vulnerability only hurts them in the long run.
- Related in the Adaptation: Almost all characters were from different families in the original and other incarnations of the story, but in this version, they're all part of the Crain family.
- Bunny-Ears Lawyer: In the present, he comes across as quiet, distant and odd, constantly muttering under his breath. These are only coping mechanisms to deal with Olivia's death, the trauma of the house and the bargains he made afterwards; he isn't actually diminished in his abilities.
- Happily Married: His marriage to Olivia was a very loving partnership, despite a brief two-week snag.
- Give Him a Normal Life: Hugh's rationale for withholding information about what really happened that final night at Hill House.
- Madness Mantra: "I can fix this."
- Outliving One's Offspring: He's unable to stop the house from murdering an adult Nell.
- Papa Wolf: Manages to get all five of his children out of Hill House alive and (physically) unscathed. When he learns Nell's in trouble as an adult, he doesn't hesitate to take action.
- Supernatural-Proof Father: In the past, he was one of those least affected by the house and the effects he did feel he dismissed with reasonable explanations. Very much averted in the present day, where he's become the Secret Keeper.
- Technicolor Eyes: Young!Hugh has almost unnatural lightning-blue eyes. It's the result of his actor having to wear contacts match Old!Hugh's blue eyes.
- "Well Done, Son!" Guy: Hugh attempts this several times, with mixed results.
Olivia "Liv" Crain
- Driven to Suicide: One interpretation of what happened after the House manipulated her into trying to "wake up" her children.
- Expository Hairstyle Change: It's subtle, but her hair starts out glossy, immaculate, and curled, and grows frizzier and less styled as she gradually loses her mind.
- Happily Married: Despite a brief two-week snag, Liv and Hugh were very much in love even through five kids.
- HeelFace Turn: An Implied Trope, though Zig Zagged. In the final episode, Hugh pleads with her to open the door to the Red Room and let their remaining children live, and she seems to come around, but we never actually see her fully agree with him or open the door. Additionally, part of her apparent bargain with Hugh was that he would agree to die and stay in the House with her, and given that he was already a ghost by the time the door opened, it's unclear how much, if any, of the rescue was aided by Olivia.
- Ms. Fanservice: Due to being played by Carla Gugino and her tendency to wear silky pajamas.
- Offing the Offspring: Attempted and portrayed tragically rather than maliciously (on Olivia's part).
- The Ophelia: Tragically beautiful? Check. "Crazy"? Check - though not in the way Steve means. Steve guesses what Olivia and other family members experience are hallucinations caused by mental illness and seeks to distance himself from his family. In reality, Hill House is haunted, and the hauntings gradually and painfully drive Olivia into insanity, through deliberate malice on the House's part.
- Parental Favoritism: Dotes on Nell and Luke among all her children which had the dual unfortunate incomes of brewing resentment in her older offspring and making the twins her primary filicide targets when she goes mad.
- Protagonist Journey to Villain: A very tragic example. She just wants to take care of her family, but the house, on top of her already existing mental issues and frequent migraines, slowly starts to drive her insane. She eventually snaps and decides that the best way to shield her children from the evils of the world is to kill them with poison, so they will live forever as ghosts within the house. And when years later they all return to the house, she plans to let the house kill them so they will remain there with her. Hugh has to convince her to let them go, partially by promising to stay with her in their place.
- Psychic Powers: She has minor visions during her migraines.
- Tragic Villain: She's a lovely, creative woman with a family she dotes on, but the House manipulates her into murderous actions.
- Well-Intentioned Extremist: Even at the very end, her goal is still to protect her children. She's just so insane and twisted by the House that her idea of protecting them is to kill them so the world outside the House can't hurt them anymore. Subtly discussed by Hugh and Liv in the final episode:Olivia: Nothing bad will ever touch them ever again.Hugh: Nothing good will, either.
- You Can't Fight Fate: After seeing visions of Nell and Luke dead, she becomes more and more determined to protect her children, but her efforts to do so, in conjunction with the House's manipulation, are actually what lead to Nell's death.
The serious and no-nonsense older brother of the Crain family. He writes books about the supernatural, with his biggest hit being the writing about the events of Hill House, but that estranged him from Shirley. He doesn't believe in anything supernatural, believing that the strange events happening to the family must have a rational explanation.
- Agent Scully: Despite being a best-selling author famous for his books about hauntings, Steven has zero belief in the supernatural. He dismisses the events that plague his family as hereditary mental illness, and believes he is starting to show symptoms himself, when he sees both Nell and Olivia as ghosts over the course of the series.
- Kick the Dog: He has many small moments throughout the series of this nature, the most definite being his cruel speech to Nell after she crashes one of his book signings.
- Poor Communication Kills: In an example specific to him, if he had told his wife about his vasectomy, their marriage wouldn't be on the rocks.
- Sanity Slippage: He believes that he is losing his mind when he starts seeing both Nell and Olivia after Nell's death, until Hugh convinces him that ghosts exist - and he was always able to see them.
- Secret Keeper: He becomes this in the last act of the finale, with Hugh revealing to him what happened after he returned to Hill House 26 years ago, and tasking him with keeping the house standing but unable to lure anyone else to their doom.
- What If the Baby Is Like Me?: The reason Steven doesn't want to have children. He's worried about passing his family's predisposition to mental illness onto his children.
- You Should Have Died Instead: Steven says this almost verbatim to his father when discussing their last night at Hill House.
Shirley "Shirl" Crain
The second oldest child of the Crain family. She manages a funeral home with her husband Kevin and is quite forgiving with prices. She is controlling towards her siblings, who all resent her to varying degrees for this.
- Break the Cutie: Shirley was a sweet girl with an interest in photography, but an extremely traumatic childhood event involving kittens has reprecussions on her for the rest of her life. That and her mother's death influenced her decision to become a mortician.
- Control Freak: She's outright described as this by Steven, and he's not wrong: Shirley needs to be in control of her life and the lives of her siblings, due to being the oldest sister and Team Mom. When Steven offers a share of the royalties for his book, she rejects the idea and speaks for everyone without consulting them. The ones who do take the money keep this a secret from her. She also has total control of the business which she shares with her husband, and tends to reject his advice. She's so controlling that she insists on preparing the corpse of her own sister for viewing.
- Defrosting Ice Queen: She goes from a frosty Control Freak to somewhat warm by the end of the series.
- Hypocrite: She is extremely angry about what she thinks is Theo and her husband having an affair. Nevermind that she already knew Theo was a lesbian. When both of them individually try to talk to her about what happened, she flat out refuses to even hear them out. Nevermind that years ago she cheated on her husband. With another married man no less. It's pretty implied that she realizes that she's being a hypocrite, with her unreasonable anger towards them being mostly a cover for her own guilt.
- Jerk with a Heart of Gold: Not to the same extent as Theo, but she can be a rather domineering and self-righteous presence at times. However, she's a very compassionate person who tries very hard to help her family, not to mention the families of people that require her mortuary services. She's also very understanding of children struggling with grief, as shown in her attempts to ease a young boy's fear of seeing his dead grandmother in her casket and explaining what happened with Nell to her young kids.
- Kick the Dog: She, like her older brother, she has many small moments of this throughout the series, the worst being when she kicks Luke away from Nell's wedding despite Nell and Luke both desperately wanting him to be there.
- Team Mom: Shades of this. After her mother's death, Shirley helped raise her younger siblings. She pays for Luke's rehab and helps organize Nell's wedding and funeral. And despite telling Luke before Nell's wedding that she won't support him anymore, she confesses to Theo that she's terrified he might one day not come back.
- Screw the Money, I Have Rules!: Shirley repeatedly offers funeral services at cost to struggling families, jeopardizing the business. She also adopts this attitude towards Steven's book, denouncing his offer of sharing the profits as "blood money". Her husband secretly accepts the money on her behalf because Shirley's acts of charity are threatening the business.
- Your Cheating Heart: This is Shirley's biggest shame. She cheated on her husband with a married man during a morticians' conference. Her fury at the possibility that Kevin and Theo are having an affair seems to be largely a projection of her own guilt.
Theodora "Theo" Crain
- Adaptational Jerkass: While sympathetic and more layered, she's by far the most actively churlish and unfriendly iteration of her character.
- Adaptational Sexuality: Subverted. She is introduced as a lesbian, as her equivalents in the novel and 1963 film are heavily implied to be, but she is later found apparently having an affair with Kevin, making her bisexual like her 1999 counterpart. However, it is later revealed that this was very much a case of Not What It Looks Like, and she is not shown to have any attraction to men otherwise, so she actually is indeed a lesbian like in the book and the original movie.
- All Gays Are Promiscuous: She tends to sleep around a lot, enjoying physical intimacy but fearing the emotional kind. Her sister accuses her of acting like a guy... or worse — A frat guy! She does eventually get over it.
- Big Sister Instinct: When Mrs. Dudley grabs Luke and snaps at him for playing with the dumbwaiter, Theo coolly orders her to let go of his shoulders and points out she should have just said it was dangerous, while staring her down. Adult Theo, however, seems to have lost this, not having spoken to Nell in what seems to be years and talking derisively about her. This is because Nell tries to force her to use her gift to investigate Nell's husband's death, which doesn't work—but, as later episodes show, could've really hurt Theo if it had.
- Defrosting Ice Queen: Goes from "a clenched fist with hair" to an empath with a steady girlfriend and no need for her protective gloves.
- Drowning My Sorrows: Theo already has a reputation for being a bit of a Hard-Drinking Party Girl amongst her siblings, but her grief over Nell's death drives her to go on a truly massive bender.
- Friend to All Children: Pretty much the only people that she doesnt throw up an enormous shield against is her young charges (who she even deigns to grasp with her own naked hand in order to help them) and her young niece who she is seen having a wordless connection with at the dinner table and whom has started to wear gloves indoors.
- Hates Being Touched: Because of her ability to "read" the truths behind an object or a person. She is visibly uncomfortable whenever someone tries to hug her. (This doesn't seem to apply to sex, but only if she kicks the woman out immediately after.)
- Jerk with a Heart of Gold: Theo is abrasive and closed-off, but she's still a good person with a strong sense of moral duty.
- She's a child psychologist who uses her Touch Telepathy to help her patients. About as heart-of-gold as you can get, and her young patients are the only people she acts warmly towards.
- Lipstick Lesbian: She's an attractive and feminine woman who loves women.
- Middle Child Syndrome: By her own admission, she is very self-aware about the fact that she suffers from this, and sees it as the reason for her difficulties with getting truly close to other people.
- Mundane Utility: As a Child Psychiatrist she tends to sometimes remove her gloves and take her patient's hand, whenever she thinks it will help her to get an diagnosis to help them. This usually works — except when her patient happens to be just as fucked up as herself.
- O.O.C. Is Serious Business: The story really drives home the point that shes a lesbian. At no point do we see or hear about her ever having interest in guys. The one time we see her switch teams, its with a guy who is clearly off limits. While its still easy enough to write this off as just another aspect of her character, the ghosts have clearly hit their stride by this point, and theres absolutely no buildup for this sub-plot.
- Touch Telepathy: Which is why she wears gloves very often.
The (second) youngest of the Crain siblings and Nell's twin. The events of Hill House permanently scarred Luke to a degree that he turned to drugs. He is desperate to do right by his family, but the fact that he is always coming in and out of rehab has estranged him somewhat to his siblings.
- Addled Addict: He is this in some flashbacks, but by the time the show starts, he has moved towards Recovered Addict territory. The question if he'll manage to stay there adds much plot tension over the course of the series.
- Ambiguous Disorder: As a child, he speaks with an odd affect and has a mantra of counting to 7 to feel safe, something he carries to adulthood. As an adult, his speech is more normalized, but he is rather withdrawn and stutters a lot, though it's hard to know how much of that is related to his drug use.
- Angsty Surviving Twin: Nell's death hits him the hardest of all the siblings, and his first action after her funeral is try to burn the Hill House down in what appears to be an attempt at revenge. He later despairing asks her ghost how he is supposed to live on without her.
- Beard of Sorrow: His beard seems to indicate his levels of inner turmoil.
- Break the Cutie: Luke's life generally sucks. As a kid, he encounters ghosts, but none of the adults around believe him. Then he sees his friend get poisoned by his mother, but is told she was just imaginary; and after his mother appears to commit suicide, his father withdraws from the children, leaving them to be raised by their aunt. As an adult, he keeps seeing ghosts, can't get rid of his drug addiction, is belittled and dismissed by his siblings, is betrayed by his friend, and finally loses his twin sister, whose death he experiences through their psychic connection.
- Imaginary Friend: As a child, Luke constantly talks about or draws pictures of his friend Abigail, a little girl who "lives in the woods". Double Subverted. Not only is Abigail not imaginary, she's also not a ghost.
- Sibling Seniority Squabble: He mentions that he frequently tried claiming older twin authority over Nell by pointing out that he was born 90 seconds before her, but Nell was always way too headstrong for that argument to work.
- Twin Telepathy: With Nell.
- Undying Loyalty: To Joey; when she falls back into addiction, he gives up his own place in rehab without a second thought and tries to find and save her. Even her stealing his money and abandoning him doesn't change this - instead of being disappointed, he is devastated he couldn't help her. Made more complex because he seems to help her as much because she helped him, as he does because he let down Nell the last time she desperately needed his help.
Eleanor "Nell" Vance (née Crain)
The youngest daughter of the Crain family and Luke's twin. She was, since young, plagued by the "Bent Neck Lady". Currently, she is the most loving and sweet member of the Crain siblings.
- All Girls Like Ponies: As a little girl, she has a toy horse named Mr. Bristle, and when she and Shirley try to unlock the Red Room, she excitedly guesses that a pony might be living in it. She keeps her equine enthusiasm even as an adult, telling Luke excitedly that "they have horses!" when he attempts rehab for the first time.
- Broken Bird: By the end — hell, by barely the middle — of her focus episode ("The Bent-Neck Lady").
- The Cassandra: She spends a huge part of the first episode telling everyone that she's worried about Luke, but since he is still in rehab, her siblings dismiss it as her being dramatic. Needless to say that she has seen his future...
- Cosmic Plaything: Everything goes wrong for Nell. In addition to being tormented by the Bent-Neck Lady, she's happy once in her life with her husband. Then he dies randomly (or maybe not), and horribly. Theo attacks her for attempting to use Theo's traumatic power to discover if he's still around. She tries and fails to get Steven's help. She goes back to the Red Room and is killed by her own mother.
- Fate Worse than Death: After the House manipulates her into hanging herself and she begins falling through time as the Bent-Neck Lady — paralyzed and unable to take any action to prevent her fate.
- The Heart: She is the sweetest and most peaceful of the siblings, and the one who desperately wants everyone to get along - even after her own death.
- No Medication for Me: Tosses her medication in the toilet after seeing the Bent-Neck Lady again in a traumatic moment. It makes her more reckless and unstable, leading to her picking fights with Theo and Steve, and finally deciding she needs to confront the house - at night and alone!
- Never Suicide: As her twin Luke immediately determines.
- Posthumous Character: Dies at the end of the very first episode, yet interacts with her family as she falls through time.
- Screw Destiny: Ghost Nell's reaction to the House trying to entrap the rest of her family.
- Tomato in the Mirror: When she falls backwards through time, and realizes that she has always been the Bent-Neck Lady.
- Twin Telepathy: With Luke.
- Unstuck in Time: After the House manipulates and forces her into "suicide".
The Hill House was built a long time ago, and it seems to house a number of ghosts.
- Arc Symbol: The lion door handles and black mold, where most of it resides within the Red Room.
- Blue and Orange Morality: It's ultimately likened to an enormous, mindless organism that preys on its residents out of instinct than any active malevolence.
- Eldritch Location: The House seems to be a semi-sentient entity that works by its own rules, both structurally and architectonically.
- Genius Loci: Even putting aside the events of Olivia's and Nell's enigmatic disappearances and reappearances over the course of the series, there's the fact that, according to the blueprints shown in-series, there's no physical structure on the first or second story that would support a room where the door to the Red Room is. The second floor hallway leads to a dead-end with a stained glass window at the end, and we see no evidence of any way to get to the third floor aside from the spiral staircase in the library. Where else does that bend in the corridor by the Red Door lead to? And how is it that neither Hugh, a trained building contractor, or Olivia, a talented architect, noticed that lack of support, even though they both consciously know that the Red Room is there at the end of the third-floor corridor?
- Lotus-Eater Machine: The Red Room. It is able to make people live a great version of something, but this is subverted in that it eventually turns those great scenarios into nightmares.
- Master of Illusion: The House is very good at getting inside people's heads and manipulating them with illusions.
- Non-Linear Character: The House can play with time, doing things like showing visions of the future in order to create self-fulfilling prophecies.
- Offscreen Teleportation: What the House can do to people it has entranced, at least from various occurrences witnessed in-show (Olivia suddenly appearing in places she couldn't have reached without being seen during the storm, the Crain siblings being transported (one by one) into illusory and initially "perfect" scenarios inside the Red Room, and so forth).
The wife of William Hill and a clinically insane woman. After her death, she comes back as one of the house's most unhinged ghosts.
- Consummate Liar: Hazel claims that she's this, without elaborating.
- The Dragon: Of the House, of a sorts. She's the one who suggests Olivia killing her children in order to keep them safe, and the one who helps taking the surviving Crain family members one by one to the Red Room in the finale.
- Evil Redhead: Her red hair thematically links with the house's association with the color red.
- The Flapper: Dressed in typical 1920s attire, Poppy looks like she stepped out of "The Great Gatsby".
- Glamour Failure: When she appears to Olivia, she appears as a beautiful young woman. But the audience gets to see her as she really is: a mottled grey corpse with dead white eyes.
- Ironic Nursery Tune: Delivers one of these about a family being murdered, one by one, as a means of taunting a helpless Hugh. At least, until Ghost Olivia sends her packing.
- Jedi Truth: Her method of keeping Nell and Luke "safe" can be interpreted as this.
- Manipulative Bitch: She almost makes Olivia kill her twin children.
Heir of Hill House; spent his early years in an asylum due to being diagnosed as clinically insane. Here he met the similarly afflicted Poppy and fell in love with her.
- Creepily Long Arms: He has an unnervingly long, stretched-out appearance.
- Creepy Long Fingers: See above.
- Driven to Suicide: He apparently walled himself away inside the basement of the house, where he died.
- Nice Hat: He first appears retrieving his Bowler from Lukes room, which then becomes his most identifiable feature as Luke keeps on seeing him.
William's sister; the last person to own the house before the Crain family.
- Token Good Teammate: The only ghost who tries to warn Olivia about Poppy.
Shirley's very understanding husband and business partner.
- Exiled to the Couch: Or more precisely, the hotel: after Shirley finds out that Kevin took Steven's book money against her wishes and catches him in a compromising position with Theo, she makes him leave the house, and refuses to talk to him to let him try and explain the situation. She persists in this even after Hugh and Theo try to speak up in his favour,and only thaws towards him after the siblings return from Hill House in the finale.
- Happily Married: To Shirley. Most of the time at least.
- Mistaken for Cheating: TWICE: First, Shirley finds a second bank account check book and assumes he's seeing another woman, but it's revealed he just accepted the royalties of Steve's Hill House book to counter Shirley's generousness which is threatening their struggling funeral home. Then, she witnesses Kevin and Theo seemingly about to kiss, when it was this trope, alongside Theo needing to feel another living soul after feeling The Nothing After Death.
- Nice Guy: Kevin is portrayed as a very loving, kind-hearted, and friendly person.
- Babies Ever After: She's shown to be pregnant in the Distant Epilogue.
- Nice Guy: Her inlaws all seem to love her and are greatly upset when it turns out that she and Steve have separated.
- Satellite Love Interest: She doesn't have much characterization other than being Steve's wife and wanting to have children. This is lampshaded in Steven's dream in the finale.
Nell's husband, a sleep technologist.
- Ambiguous Situation: Whether or not his death was caused by The Bent-Neck Lady/The House or was really just a freak aneurysm is left entirely unclear. It does seem unlikely that Nell would kill her own husband after all.
- Happily Married: To Nell. Far too briefly.
- The Lost Lenore: Arthur's death throws Nell into another downward spiral, and when she visits Hill House on her therapist's advice, one of the people it uses to lure her in is a miraculously "resurrected" Arthur.
- Maybe Magic, Maybe Mundane: The cause of Arthur's death. His autopsy states that he died of a unexpected aneurysm, but Nell is convinced that the Bent Necked Lady killed him, as she appeared at the moment he died. However, since it turns out that Nell herself is the Bent Necked Lady, it puts how responsible she is for Arthur's death into question, since Nell would never have tried to kill Arthur on purpose. Then again, if Hill House could affect when and where the Bent-Neck Lady could show up, it may have used her to literally scare Arthur to death.
- Mythology Gag: His last name is the one Nell had in the original novel.
- We Hardly Knew Ye: Is married to Nell for a brief time and then gets killed by a freak aneurysm.
A graduate student who becomes more than just Theo's hook up.
- First Girl Wins: She is the first of Theo's Love Interests who gets introduced, and she ends up becoming her wife by the time of the Distant Epilogue.
- Lipstick Lesbian: She is a very attractive, feminine woman who loves other women.
- Plucky Girl: Reacts remarkably unphased to Theo's mixed messages and occasional rudeness, weathering even a funeral to be with her.
Olivia's sister, who ended up taking in the children after Olivia died, and Hugh presumably lost custody.
- Attention Whore: A downplayed example. She grieves the loudest and the most dramatically at Nell's funeral. Hugh is clearly annoyed by it, but his mental version of Olivia reminds him that Janet basically raised Nell for the majority of her childhood, making Janet as much Nell's mother as Olivia.
- Parental Substitute: She raised the siblings after Olivia died and Hugh largely removed himself from the children's lives and clearly still dotes on them as her reaction to Luke at Nell's funeral shows.
Clara is the housekeeper of Hill House, and a very devout Christian. She and her husband Horace refuse to stay in the house after dark.
- Happily Married: To her husband, Horace, although they're rarely seen together on the show.
- Jerkass Has a Point: Did she need to yell at and grab Luke? No. Is she right that playing with the dumbwaiter is a very, very bad idea? Oh, yes.
- Jerk with a Heart of Gold: She's rather stern and humorless at first glance, but she's still a good person.
- Outliving One's Offspring: Her first daughter was stillborn. To make matters worse, her only surviving daughter Abigail is murdered by Liv.
- Together in Death: In the final montage, we see that her husband Horace brought her back to the house just in time for her to die, so she could stay with her two children who died there as ghosts.
- Token Religious Teammate: More of a supporting player but otherwise fits the bill, giving Child Steven a speech about accepting Jesus Christ as his Lord and Saviour.
- Unwitting Instigator of Doom: She tells Olivia not to let anyone talk her out of feeling afraid for her children. That fear later ends up driving Liv to kill Abigail and try to kill the other children.
Horace is the groundskeeper of Hill House, and like his wife a devout Christian. He was born in Hill House, and his mother worked there as kitchen staff.
A little girl Luke befriends while playing outside the house. It later turns out that she is the sheltered and homeschooled daughter of the Dudleys.
- Childhood Friends: With Luke.
- Imaginary Friend: Doubly subverted. She is neither imaginary, as Luke's family believes, nor is she a ghost, like the audience is made to think - at least not at first.
- Infant Immortality: Tragically subverted - she is poisoned by Olivia when she tries to "wake up" the twins.
A friend of Luke's from his latest attempt at rehab.
- Because You Were Nice to Me: Luke wants to help her because she supported him during the early part of his therapy, and was in his eyes the first person other than Nell who believed he could make it.
- False Friend: Inverted, despite Steve believing that she's this from the start. She warns Luke off from following her, and at first yells at him after he finds her, but then goes along with him, and ends up stealing his money and abandoning him on the street.
- Karma Houdini: She's never seen again after running off with the $200.
- Off the Wagon: She relapses after 9 months of being clean.
- She Is Not My Girlfriend: Possibly subverted. Everyone, including Joey herself, believes that Luke has a crush on her, while he insists that they're not a couple and that he's not interested. Which could be true, as he hardly reacts when she kisses him (to distract him while stealing his money) and seems more confused than anything else. Before that, he also tells her how much she reminds him of Nell.
The therapist Nell starts seeing after Arthur's death.
- Actor Allusion: This isn't the first time Russ Tamblyn has played an inept therapist for a troubled young woman in a story involving the supernatural.
- Nice Job Breaking It, Hero!: Bless him he tried, but his wording to Nell about Hill House "just being a carcass" leads to Nell returning to Hill House where it makes her commit suicide. Whoops.
- Remake Cameo: Played by the actor who played Luke in the 1963 original.
- Unwitting Instigator of Doom: He just wanted Nell to finally face her past.
Luke's tough but caring caseworker.
- The Sponsor: Is this for Luke and presumably also Joey.