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Ana - Egypt


Ana Amari

Species: Human

Age: 60

Occupation: Bounty Hunter

Base of Operations: Cairo, Egyptnote 

Affiliation: Overwatch (formerly)

Appearances (shorts): Ana Origin Story (focus)

Appearances (comics): "Legacy" (focus), "Old Soldiers" (focus), "Reflections" (cameo), "Uprising"

Appearances (short stories): "Bastet" (focus), "Valkyrie"

Appearances (Archives events): Uprising (on comms), Retribution (ending cutscene)
"Justice delivered."

"Never stop fighting for what you believe in."

Voiced by: Aysha Selim (English), Andrea Coto (Latin American Spanish), Ana García Olivares (European Spanish), Yoshiko Sakakibara (Japanese), Marie Vincent (French Pre-1.14.), Isabelle Leprince (French 1.14.-), Veronica Rocca (Italian), Martina Treger (German), Ângela Bonatti (Brazilian Portuguese), Yeong-ri Lee (Korean), Cui Guo Fu (Taiwanese Chinese), Miriam Aleksandrowicz (Polish), Lyudmila Gnilova (Russian)

One of the founding members of Overwatch, Ana uses her skills and expertise to defend her home and the people she cares for.

As the Omnic Crisis inflicted a heavy toll on Egypt, the country's depleted and undermanned security forces relied on elite snipers for support. Among them was Ana Amari, who was widely considered to be the world's best. Her superior marksmanship, decision-making, and instincts made her a natural selection to join the Overwatch strike team that would end the war.

Following the success of Overwatch's original mission, Ana served for many years as Strike Commander Morrison's second-in-command. Despite her responsibilities in leading the organization, Ana refused to step away from combat operations. She remained on active duty well into her fifties, until she was believed to have been killed during a hostage rescue mission by the Talon operative known as Widowmaker.

In truth, Ana survived that encounter, despite being gravely wounded and losing her right eye. During her recovery, she wrestled with the weight of a life spent in combat, and she chose to stay out of the world's growing conflicts. However, as time passed, she realized she could not sit on the sidelines while people threatened her city and the innocents around her.

Now, Ana has rejoined the fight to protect her country from the forces that would destabilize it, and most importantly, to keep her family and her closest allies safe.

Ana is a Support sniper, assisting her allies from long-range while also being able to suppress the enemy team.
  • Her Biotic Rifle lacks the automatic mode and charging function of the Widow's Kiss, and does not deal extra damage on headshots, but makes up for it by firing darts that will heal allies just as well as they hurt enemies over time.
  • Sleep Dart has her draw her sidearm and fire a dart capable of knocking out a single enemy instantly. A sleeping enemy will wake up upon taking damage.
  • Biotic Grenade will slightly heal all allies and slightly damage all enemies in its area of effect and apply a temporary buff/debuff to them: allies will receive increased healing from all sources for the duration of the buff, while enemies are prevented from being healed at all.
  • Her ultimate, Nano-Boost, allows her to supercharge one ally, increasing their damage and damage resistance.

  • Abnormal Ammo: Ana's rifle fires darts that are capable of selectively healing or harming depending on whether they hit an ally or an enemy. How can one dart do both? How does it know which to do? Who knows?
    • An in-universe explanation is that she carries around multiple types of ammo, meaning she's able to swap between them on the fly.
  • Action Mom: Mother to Fareeha (aka Pharah), Ana's returned to the fight to protect her daughter and her closest allies.
  • Alliterative Name: Ana Amari.
  • Always Accurate Attack: Her Nano Boost. It's technically not an attack, since it cannot be used to directly harm anyone, but the dart locks on to the teammate of her choice, and cannot be redirected or destroyed by enemy abilities such as Deflect or Defense Matrix.
  • Animal Motif:
    • Birds, like her daughter, though in her case it's more subtle. The white hair emerging from her hood resembles a hooked beak in her concept art and most of her victory poses. The 2019 winter event gave her an owl.
    • As of "Bastet", she takes up the identity of the titular cat-themed goddess.
  • Anti-Frustration Features:
    • Most of Ana's heals come from her Biotic Rifle, which requires her to land consecutive shots. To make hitting allies easier, especially smaller and faster ones, their hitboxes are deliberately larger than those of enemies.
    • Nano-Boost locks onto an ally and activates near-instantly, meaning unlike every other ability in her arsenal, you can't miss with it. Of course, because of this automatic lock-on, you'll still want to be careful as to pick the right target, as there have been many reported cases of Ana accidentally boosting a Lúcio near her intended target or jumping in front of her from nowhere (though it's since been patched in to allow you to adjust the lock-on sensitivity).
  • Anti-Regeneration: Her Biotic Grenade prevents enemies from healing temporarily.
  • Arch-Enemy: Widowmaker. Widowmaker is responsible for Ana's missing eye and the decision to fake her death. If the two meet each other again, Widowmaker taunts the aged and weathered Ana, and Ana snipes at her by saying Gerard was a fool to love her. Which is one of the few things that Widowmaker shows a strong reaction to anymore. Later when Ana has learned the full details and apologizes for the misunderstanding she does not accept. If Widowmaker eliminates Pharah, she mocks "Like mother, like daughter" and if Ana eliminates her, Ana throws back her "One shot, one kill" line.
  • Badass Longcoat: She wears a tattered, but badass gray hooded sniper's coat with blue highlights. Her Origins skin gives her a blue trench coat that she used to wear when Overwatch was still active.
  • Badass Family: Together with her daughter Pharah, the both of which are battle-hardened playable heroes.
  • Bayonet Ya: Her Biotic Rifle in her Corsair skin has a bayonet attached, but it is simply ornamental.
  • Becoming the Costume:
    • While equipped with her "Captain Amari" or "Horus" skin (which are supposed to represent her when she was on duty for Overwatch), the line her team hears upon switching to her is changed from "Ana, checking in" to "Captain Amari, reporting for duty."
    • While equipped with her pirate-themed "Corsair" skin, she gains "Ahoy matey" as a "Hello" line.
  • Belly Dancer: Ana's "Dance" emote is based on Egyptian Saidi belly dancing.
  • Bilingual Bonus: She has several quotes in Egyptian Arabic.
  • Blue Is Heroic: Blue features prominently in her outfit, and even more so with her Badass Longcoat when she was still active in Overwatch.
  • Bond One-Liner: When she uses a Sleep Dart on Pharah, this line may be heard:
    Ana: I think justice could use a little nap.
  • Boom, Headshot!: Averted. While her rifle has a scope like the Widow's Kiss, it cannot score critical headshots.
  • Braids of Action: She wears her hair in a single braid, though when she was younger, she let her hair loose.
  • Breakout Character: Ana's unique healing sniper playstyle has launched into an instant favorite of the fans, which led her to be featured prominently in anything related to the lore and promotional material, as well as a playable character in Heroes of the Storm, eclipsing her fellow Overwatch founding members, especially Torbjörn.
  • Brought Down to Badass: Lost her cybernetic eye during her last mission with Overwatch and has refused to get it replaced by either a new prosthetic or through Mercy growing her a new one. The lack of it only slowed her down a tad.
  • Brutal Honesty: When Reaper tries to say that teaming up with her is like old times, she says that it is..." except for the part where [he] became a homicidal murderer".
  • Call-Back: A really weird example with highlight intros, in that at least two of hers appear to have continuity, with the final angle of "Locked On" being the exact same as the first angle of "Guardian." Additionally, the final angle of "Guardian" is her whipping out her Sleep Dart pistol, and "Shhh..." is from the POV of some poor sap hit by it, implying there's continuity between those too.
  • Call Sign: Back when she was part of the Egyptian Military during the Omnic Crisis, Ana's call sign was "Horus".
  • Cherry Tapping: Getting a kill with Sleep Dart is this, as it only deals a measly 5 damage per hit.
  • Cold Sniper: She used to be one in her prime, but later came to regret all of the lives she had taken. Has moved into Friendly Sniper territory since.
  • Combat Medic: She has as many options for shutting down enemies as boosting up allies, and they're often not ignorable when they hit properly (though you actually have to hit properly).
  • Cool Mask: The visor for her "Shrike" Epic skin qualifies as this, as do the masks on her "Wadjet" and "Wasteland" Legendary skins. Her additional Epic skins added in event updates continue the trend of cool masks, giving her a Jack-o'-Lantern-style visor in her "Ghoul" skin, and a somewhat unnerving Korean tal mask in her "Tal" skin.
  • Cool Old Lady: To the younger Overwatch members. Winston mentions to Pharah that her mother was a hero to him and "all of us". Hell, even McCree calls her "ma'am", with respect.
  • Critical Hesitation Blunder: Her last official mission under Overwatch involved her in a Sniper Duel with a long-lost friend. The shock of the realization led to Ana's supposed demise, and neither she nor the culprit, ever let it down.
  • Damage Discrimination: Ana's Biotic Rifle either heals or hurts her targets depending on whether or not you're on her team. This separation is even more noticeable with her Biotic Grenade, which can simultaneously heal/buff allies and damage/debuff enemies.
  • Damage Over Time: Ana's Biotic Rifle shots either heal or deal damage in four rapid intervals within approximately 0.85 seconds of a dart landing.
  • Deadpan Snarker: Several of her lines and interactions have her as this.
  • Dented Iron: While she's still fighting in the present day, she's no longer a crack shot like she was in her prime, due to having had her dominant eye shot out. As such, she became a supporting hero.
  • Difficult, but Awesome: Ana is generally seen as one of the most mechanically-demanding heroes in the game, with a variety of hit-based powers that can easily miss, and one that punishes tunnel-vision very harshly, demanding very broad-scope awareness of the game to make use of all the tools at her disposal. She also has a harder time staying alive than other Support Heroes, as while they either have regenerating shields or a Healing Factor of some sort, Ana has only her Biotic Grenade to heal herself, and it's a burst of recovery that takes time to cool down rather than a recovery-over-time passive ability. However, she is also capable of some of the most high-impact plays in the game, with her tremendous amount of utility.
  • Dissimile: One of her interactions with Reaper.
    Reaper: Just like old times.
    Ana: Right. Except for the part where you became a homicidal murderer.
  • Electronic Eyes: Before it got shot out, her right eye was cybernetic, making her vision six times greater than normal.
  • Even Evil Has Loved Ones: She's not evil herself, but in the comic that was released after she was added to the game, after giving a rundown of her team and their families, she acknowledges that her enemies most likely have people that care about them too.
  • Every Bullet Is a Tracer: Her Biotic Rifle shots leave behind tracers, though these are only lasting and visible if she uses the scope. If she fires from the hip, the trails will be much thinner and will fade out almost immediately.
  • Eye Scream: She lost her right eye during a moment of hesitation via Scope Snipe thanks to Widowmaker. While she knows that she can probably get it fixed (especially since it was already a cybernetic implant to begin with), she decided to leave her wound as a personal reminder.
  • Eyepatch of Power: She wears an eyepatch over her lost eye.
  • Fake Arm Disarm: The eye she lost to Widowmaker was a cybernetic implant to begin with, meant to augment her sniping talent.
  • Faking the Dead: She was content to let many people believe she died after her failed mission hospitalized her. She most probably received help from her medical team regarding the cover-up.
  • Follow in My Footsteps: Subverted. Despite what her former co-workers assumed, Ana never wanted her daughter to join Overwatch, since Pharah would be exposed to the same violence and death as she had been and forced to make the same difficult decisions as she had done.
  • Friendly Sniper: Looking past the fact that her shots heal allies, she's on pretty good terms with her teammates and has a supportive, if not occasionally mockingly snarky attitude.
  • The Gadfly: In her elderly years, Ana has developed a knack for jokes and quips specifically designed to mock opponents or get under their skin. Glimpses of Ana in her youth have shown her as serious and focused. The current Ana, however, does things like throw her enemies' catchphrases back at them after a kill, feign motherly concern for them while putting them to sleep, brush off their own insults with sarcastic quips, and specifically insult them or people they once cared about to get under their skin.
  • Gameplay and Story Segregation:
    • During her trailer, Ana is camping at the top of the gate at the choke point of Temple of Anubis, in which you require really good mobility skills to even get in there (e.g: Pharah's jetpack, Widowmaker's hook, Genji's Swift Strike). In gameplay, there's no way Ana could make it there by herself because she absolutely has no mobility skills.
    • Ana's Sleep Darts work on just about everyone in the game short of turrets and drones. In the story proper, they fail to knock out Reaper and probably won't have any effect on Omnics.
    • In the comic "Old Soldiers", it is shown that Ana has separate dart types she uses depending on whether she will heal or hurt her target, and during Soldier: 76's fistfight with Reaper, Ana holds her fire, fearing she might hit the wrong target. Ana players will have no such thing to worry about during gameplay, since there is no friendly fire mechanic and the game automatically determines which dart she uses whether she hits a friend or foe.
  • Gone Horribly Right: A non-negative example, except from Ana's personal perspective. Ana's main motivation in the old days of Overwatch was to create a better future for her daughter and to set an example that taught her to stand up for what's right. That's why she made it so that Fareeha would grow up in the presence of heroic role models. It worked — but to Ana's horror, it worked too well. Fareeha didn't just look up to those heroes, she wanted to join them.
  • Handicapped Badass: You'd think that the loss of an eye would be a detriment to a sniper, but Ana makes it work.
  • Heal Thyself: The Biotic Grenade's healing effects apply to everyone on her team, including herself, allowing her to recover in a pinch by dropping one at her feet.
  • Healing Shiv: Her gameplay is based around this. Her rifle is a weaponized version of Mercy's Caduceus Staff that either does direct damage to foes or gives allies a quick heal-over-time with each shot, and her Biotic Grenade restores a decent amount of HP to all allies hit but prevents tagged enemies from healing at all.
  • Hitscan: Played with. Her Biotic Rifle is this when scoped in, but otherwise it just uses projectiles with non-instantaneous travel time, albeit a very short one.
  • Hitbox Dissonance: When shooting teammates with the Biotic Rifle, their hitbox extends noticeably further than their visible model. Healing a small or fast teammate would be pretty frustrating otherwise.
  • Hypocritical Humor: Ana, who faked her death for years, a very close friend of Jack Morrison, who also faked his death for years, has an unlockable voiceline in "Everyone dies."
  • I Did What I Had to Do: She didn't like the horrible things she did in her career, but she justified it as Just Following Orders. That, and killing her foes was a much better option than letting innocents die.
  • Identity Amnesia: She had a bout of this after she lost her Sniper Duel with Widowmaker and went MIA, waking up in a hospital in Poland without any memory of who she was, temporarily going by "Janina Kowalski" (an equivalent to "Jane Doe") for her several-month stay.
  • Improbable Aiming Skills: Was actually Widowmaker's superior as a markswoman and would have won their Sniper Duel if she hadn't seen Amélie's face. The resulting shock made Ana hesitate long enough for Widowmaker to pull the trigger first. Even though the loss of an eye should have crippled her depth perception and ended her career as a sniper, she can still wield her Biotic Rifle with pinpoint accuracy at incredible distances. If anything, her aiming skills are even more improbable if one considers the fact that she's right-handed, and lost her right eye, meaning Ana would be aiming with her Eyepatch of Power and still lands her shots.
  • Instant Sedation: Any enemy hit by Sleep Dart drops on the spot, this includes omnics, Genji and D.Va's mecha.
  • Interface Screw: Players who fall victim to Sleep Dart have all sounds slurred until they wake back up.
  • I Was Quite a Looker: She looked like a long-haired Pharah when she was younger. Now, her hair has gone completely white, and she shows visible signs of aging. She knows she's still hot though.
    (Upon killing a young opponent with a Captain Amari or Horus skin) "Age before beauty, and I've got you on both."
  • Knight In Sour Armor: Ana will still do the correct thing, but like Mercy, she's not too sold on the idea of Overwatch coming back.
  • The Lancer: To Jack during Overwatch's original run. After Overwatch's dissolution, she continues to be this to him as both are presumed dead and have become vigilantes.
  • Like Brother and Sister: The narration in "Bastet" mentions that Ana, Jack and Gabriel were like siblings to each other during Overwatch's golden years.
  • Like Mother, Like Daughter: Double Subverted. Ana and Pharah are very different types of people, in terms of personality. And Ana never wanted her daughter to experience the horrors of war, and tried to discourage her from joining the military. Subverted because Pharah still inherited her mother's ideals of courage and justice, and although Pharah went against her wishes, Ana is very proud of her. When Pharah gets a kill, Ana proudly states, "Like mother, like daughter".
  • Mama Bear: She is called this by her teammates in the "Legacy" comic. When they were attacked by two snipers she ignored the retreat orders and went after them. It didn't end well.
  • Martial Pacifist: She's tired of all the killing she's had to do over the years, leading to her decision to use her Biotic Rifle over her old Overwatch-issued sniper rifle to support her allies from the rear rather than handle all of the killing herself.
  • Mid-Battle Tea Break: One of her emotes has her prepare a nice Spot of Tea in a dainty teacup. Possibly a Stealth Pun: she's teabagging.
  • Missing Mom: Pharah tells Winston that he "probably" knew her mother better than she did. In hindsight, it was Pharah putting Winston down gently as she realised that he idolised Ana, without knowing what truly happened to her.
  • Military Superhero: A member of a legendary strike team that became the foundation of Overwatch.
  • Moe Greene Special: Years ago in Egypt, she was on the receiving end of this courtesy of Widowmaker, as shown in Legacy. Miraculously, she survived and is now back in the fight once again, now sporting an Eyepatch of Power.
  • A Mother to Her Men: She was this to her soldiers back in the days of Overwatch. One even called her "Mama Bear."
  • Mutual Disadvantage: The most effective counter to an Ana Nano-Boosting her teammate's ultimate is another Ana on the opposite team using her Sleep Dart.
  • My Greatest Failure:
    • She still regrets the moment of hesitation she suffered when she had Widowmaker in her sights, giving Widowmaker the opportunity to take the first shot. It's implied that Ana's mistake led to the failure of the mission and the deaths of many innocent people. Despite offers to have her blown-out eye restored, she chooses to keep it the way it is, as a personal reminder of her life-ending blunder.
    • In "Bastet", Ana claims responsibility for "shut[ting] down the Anubis project" during her time in Overwatch, which had apparently left Egypt in a crime-infested state. Exactly what that entailed isn't elaborated upon, but the guilt was enough to motivate her return to action, fighting the crime left in its wake.
  • Mythical Motifs: As of "Bastet", she takes up the identity of the titular cat-themed goddess.
  • Never Mess with Granny: Ana was in combat operations as late as her 50s, and is in her 60s by the time of the game. Yet, she is still capable of keeping up with fighters 1/3rd of her age, and going toe to toe with super soldiers (as seen in "Old Soldiers" where she bests Reaper in hand to hand combat, despite Reaper being a super soldier AND having additional powers granted from his wraith like status)!
  • Negated Moment of Awesome: The most obvious use of Sleep Dart (which is even showcased in her trailer on an unfortunate McCree) is to knock an enemy out as they're using their Ultimate. Sweet dreams!
  • Nice Hat: When she was younger, she wore a dark blue military beret.
  • Noodle Incident: One of her pre-game voice lines in Volskaya Industries is "I shouldn't overstay my welcome. I'm probably still on the watchlist here." No further explanation is ever offered.
  • No Scope: Using the Biotic Rifle's scope doesn't increase damage or accuracy, it just zooms in and makes the weapon Hitscan instead of firing a projectile you'll have to lead. Even unscoped, the projectile's speed is pretty fast, so you have to be at very long range (or having difficulty aiming at a small or mobile target) for it to be worth the loss of peripheral vision and speed. Ana has a voice line acknowledging such.
    Ana: No scope needed.
  • Not So Different: In the comic short "Old Soldiers", because he was also kept in the dark about what really happened on that failed mission, Reaper believed that Ana was also screwed over by Overwatch, left to die by Morrison and her comrades after she was injured by Widowmaker. When they meet up again some years later, Reaper invokes this trope in hopes it'll earn him an ally.
  • Not the Intended Use: Her Biotic Grenade could be used as an impromptu minesweeper, by chucking one at an enemy Wrecking Ball's Minefield. The grenade's big splash and reasonably high damage could clear out a large number of mines if aimed properly, while also healing any ally that could be within the area of effect at the time.
  • Number Two: Was Strike Commander Morrison's second-in-command, according to her profile.
  • Obvious Rule Patch: Ana's Nano-Boost can normally only be cast on an ally, effectively making it a dead ultimate in Free-For-All Deathmatch where it's every man for himself. In May 2018, the ability was tweaked in that mode so she uses it on herself instead.
  • Older Hero vs. Younger Villain: The Older Hero to Widowmaker's Younger Villain. Ana is nearly twice her age.
  • Older Than They Look: She’s in her sixties, but besides the white hair she looks like she’s in her late 30s. Seems that age has been very kind to her.
  • Parents as People: While Ana tried to raise her daughter as best as she can, training her in both martial arts and raising her alongside the greatest heroes of their time, some of Pharah's lines in-game when interacting with former Overwatch members seem to indicate that she may not have been the best mother to Pharah. Following her playable reveal, it's shown not to be as bad as previously thought: she was an alright parent, but simply didn't like the idea of Pharah joining Overwatch, trying to prevent her daughter from suffering the same moral dilemmas and tragedy that she did.
  • Phrase Catcher:
    • She says Pharah's "Justice Rains From Above" catchphrase, except in her native Arabic. It's possible Pharah got it from her.
      • If she sleep darts an Ulting Pharah, she quips, "I think justice could use a little nap."
    • If she kills Widowmaker, she mockingly repeats her catchprase, "One shot, one kill".
    • The most common phrase used among all heroes hit with her Nano-Boost is some variation of the phrase "I am unstoppable!"
  • Pint-Sized Powerhouse: Her official height hasn't been officially stated, but she looks tiny compared to most of other characters besides Torbjörn. Though she stands hunched over in combat, she's not much taller when standing straight, either. However, this hasn't stopped her from being the world's greatest sniper.
  • Platonic Life-Partners: Lifelong friends with Jack, who was the leader of Overwatch. Even now, after Overwatch disbanded and they're wanted by both the law and Talon, they still fight together and look out for each other out of a bond that's lasted decades.
  • Poisoned Weapons: When not healing allies, Ana's Biotic Rifle fires darts filled with a Universal Poison that deals Damage Over Time.
  • Power Glows: Nano-Boost has a side effect of surrounding its target with bolts of electricity and team-colored aura.
  • Pre Ass Kicking One Liner: Her Nano-Boost makes its recipient bellow one, depending on the character.
    Reinhardt: Are you ready? HERE I COME!
    Soldier: 76: Get out of my way!
  • Retired Badass: She briefly retired from hero work after nearly being killed by Widowmaker, but eventually returned to her old line of work when she could no longer ignore the state the world was in.
  • Seen It All: Part of her snarky demeanor comes from the fact that she's seen the worst the world can offer and has survived it. While healing her teammates, she'll tell them things like "I've seen worse. You're going to live" and when respawning, she states "I've come back from worse". One pre-fight line she has also goes, "There's nothing I haven't seen before. Stick together — we will complete our mission."
  • Ship Tease:
    • Between her, Soldier: 76 and Reaper, especially with the former. Reaper claims that back when Overwatch was still around, Ana had no difficulty siding with Morrison instead of him. Whether this was because of ideals or love is not known. She also claimed to come out of hiding because she cares about Jack and thinks he need someone to watch his back, coupled with the fact that the two of them have many friendly banter in the game. However, the ship was thoroughly sunk after "Bastet" confirmed Jack is gay and heavily implies that he's still in love with his ex-boyfriend.
    • Also between her and Reinhardt, given the slightly flirty nature of one of their pre-game interactions. The people who call Mercy and Soldier: 76 "Mom and Dad" have taken to calling Reinhardt and Ana "Grandpa and Grandma" now.
  • Shell-Shocked Veteran: Time and war had not been kind to Ana. First, the reason why she got heavily injured was the realization that it was her former friend (Amélie/Widowmaker) who's the villain, causing her to hesitate and get gravely injured (she couldn't even know about how Talon modified her to be like that). Then, not only did she have to deal with Overwatch's fall and the separation of her former friends (with one of them performing a Face–Heel Turn), but the things she did in her career constantly plague her conscience. Despite what her co-workers believed, she hoped that Pharah (who idolized Overwatch) would never become an Overwatch agent so she wouldn't experience the same horrors she had to go through. Her guilt and regret was to the point where she even believed that people assuming she was killed by Widowmaker was for the best.
  • Slain in Their Sleep: Although getting a kill with Sleep Dart is incredibly rare, as it only does 5 damage, it can be a setup for a kill, either through the target subsequently taking enough burst damage (any hit will awaken them) to finish them off or tranquilizing the target over a Bottomless Pit.
  • The Snark Knight: Ana is one of the snarkiest characters in the entire game, with many of her lines, emotes, and a highlight intro have her behaving in a mocking, humorous tone.
  • Sniper Duel: Her losing one of these to Widowmaker resulted in the loss of her right eye.
  • So Proud of You: Although Pharah doesn't believe it to be the case, Ana does show that she's proud of what her daughter has become. Most notably, if she witnesses Pharah get a kill, she'll state, "Like mother, like daughter".
  • Speech Impediment: Her English lines have a lisp that's very common to Egyptians speaking the language.
  • Spot of Tea: She has a dainty cup of tea she brings out on occasion, including her "Tea Time" emote (where she's literally teabagging), and in a few victory poses.
  • Status Buff:
    • Biotic Grenade buffs any healing effects that affected teammates receive for a short period of time.
    • Her Ultimate, Nano-Boost, which boosts damage output and damage resistance (and in a previous build, movement speed), turning virtually any teammate into a line-breaking juggernaut.
      وريهم قوتك! note 
  • Stepford Snarker: Ana is deeply troubled, conflicted, and haunted by her past — both the people she's failed to save and those she killed herself. She never fully recovered from the horrors of war. In the years since she faked her death, however, she's developed a very snarky attitude and penchant for trolling. The majority of her lines in-game are either motherly words of encouragement or one-liners mocking her opponents. Or, in the case of Pharah, both.
  • Still Wearing the Old Colors: Her default outfit still has Overwatch's primary colors (blue and black) and the Overwatch emblem can be seen on her shoulder armor.
  • Strong Family Resemblance: In her youth, she looked almost exactly like her daughter. Shown very explicitly in the "Horus" and "Captain Amari" Legendary skins.
  • Team Mom: She is very protective of her team and often tries to calm down injured allies while she heals them.
  • 10-Minute Retirement: Her defeat at the hands of Widowmaker took her out of the game for only a few years at most; "Old Soldiers" establishes that she was operating in the shadows even before her official reappearance, much like Soldier: 76.
  • Trademark Favorite Food: She loves her tea.
  • Tranquilizer Dart: One of her attacks has her shoot a Sleep Dart at targets to stun them temporarily (though any damage done to stunned enemies will quickly rouse them again).
  • Trick Bomb: Her Biotic Grenade heals allies and gives them a boost to any healing they receive from other sources, while simultaneously damaging enemies and preventing them from being healed.
  • Trick Bullet: Her Biotic Rifle heals allies when fired at them.
  • Universal Poison: Her rifle shoots poisoned darts that are capable of affecting both biological and non-biological targets, because game balance.
  • Unwitting Instigator of Doom: We're not given the exact sequence of events, but it was entirely possible that Reinhardt's forced retirement was due to the fallout from that fateful mission (whereby Ana's age was blamed for its failure). Without her and Reinhardt around, it seemed inevitable that Reyes and Morrison will come to blows that day at the Swiss HQ. in "Old Soldiers", Reyes flat out believed that Ana was left behind to die after that mission, without knowing (or caring) that she deliberately hid her survival from the world.
  • Video Game Cruelty Potential: It's very obvious that she cares deeply for Pharah, but it's fully possible for them to be on opposite sides, and thus for her to kill her own daughter. Or on the flip-side, force her to fight alongside Widowmaker, who had originally shot her eye out, and costed her a mission where several hostages were killed.
  • Vitriolic Best Buds: With Soldier: 76. She is the first person he tracks down to reunite with, and their first dialogue is them joking if Ana would shoot him for ruining her stakeout.
  • We Used to Be Friends: Possibly why she couldn't bring herself to fire upon Widowmaker (who used to be the wife of her friend Gerard Lacroix). The resulting traumatic maiming has since soured her on this trope.
  • What Measure Is a Mook?: Addressed in her background comic. She thinks to herself about the families of the Talon agents she's taking down, but she mentally counters that with her desire to protect her team.
  • Wound That Will Not Heal: Biotic Grenade, when used on enemies, inflicts a debuff that negates all forms of healing until it wears off.note 
  • You Are Better Than You Think You Are: Although she presumably never let McCree know about it, she already considers him worthy of being mentioned as one of the heroes in Overwatch whom Pharah grew up with. Mind you, Mac was only a few years older than Pharah and at the time, his days as an outlaw were not that far behind him yet.
  • You Fight Like a Cow: Ana's lines typically mock her opponents. In particular, for one Bond One-Liner, she asks: "Who taught you to fight like that?!"


Baptiste - Haiti


Jean-Baptiste Augustin

Species: Human

Age: 36

Occupation: Combat Medic

Base of Operations: Tortuga, Haiti (formerly)

Affiliation: Caribbean Coalition (formerly), Talon (formerly)

Appearances (shorts): Baptiste Origin Story (focus)

Appearances (short stories): "What You Left Behind" (focus)
"Do you want a bandage for that?"

"No dying on my watch."

Voiced by: Benz Antoine (English), Jean-Baptiste Anoumon (French), Maurizio Merluzzo (Italian), Shunsuke Sakuya (Japanese), Seung-hoon Choi (Korean), Pierre Bittencourt (Brazillian Portuguese), Łukasz Talik (Polish), Sascha Rotermund (German), Alfredo Gabriel Basutro (Latin American Spanish), Juan Antonio García Sainz de la Maza (European Spanish)

An elite combat medic and ex-Talon operative, Baptiste now uses his skills to help those whose lives have been impacted by war.

Jean-Baptiste Augustin was one of the 30 million children orphaned by the Omnic Crisis. With limited opportunities and resources, he enlisted in the military. The Caribbean Coalition, a pan-island force formed in response to the Crisis, became his new home. Guided by his innate desire to help people, Baptiste chose the path of a combat medic and served in an elite branch of the Caribbean Coalition’s special ops.

After his service was complete, Baptiste struggled to find a demand for his unique skills. He turned to one of the few opportunities open to him: joining the Talon mercenary group, one of the many organizations that were poised to profit off the chaos in the war's aftermath.

For the first time ever, Baptiste had a taste of the good life. Talon's missions were easy and paid well, and he put aside some of his earnings to set up a clinic in his hometown. But slowly, his unit's orders escalated in brutality, expanding into assassinations and operations with civilian casualties. Confronted by his team's actions, Baptiste realized he was perpetuating a cycle of violence like the one that had destroyed his own community. He abandoned Talon, disgusted with what he had done and determined to forge a new path for himself.

But Talon would not let him go. Baptiste knew too much, and they sent operatives after him to silence him. Agent after agent came for him, including Baptiste's former comrades. To stay under the radar, Baptiste drifted from place to place, aiding in humanitarian efforts around the globe. The few Talon members who managed to track him down were never seen again.

Now, Baptiste works toward a better world, healing where he can and fighting when he must. He knows that he cannot undo his past—but that making a difference now is what matters.

As a Support Hero, Baptiste specializes as a Combat Medic armed with tools to keep his allies alive while eliminating the enemy under fierce conditions.
  • Biotic Launcher His primary weapon comes in two parts with different magazines for each: an offensive mid-ranged carbine that fires in three-round bursts, and a supporting device that lobs grenades which heal nearby allies (but not himself).
  • Regenerative Burst grants an immense burst of healing over time for himself and nearby allies.
  • Immortality Field has him toss a floating generator that prevents all nearby allies from dying, just stopping at 20% of their base health, though it can be shot down by enemies.
  • His Exo Boots, when charged up by crouching, allows him to jump much higher than normal.
  • With his ultimate ability, Amplification Matrix, he summons a rectangular field that doubles the damage and healing effects of most friendly firenote  that passes through it.

  • The Atoner: Used to work for Talon but now is trying to make up for his crimes by helping out the wounded.
  • Badass Baritone: Baptiste’s voice is deep and smooth, and he switches between a laid-back tone and a serious one depending on the situation.
  • Bait-and-Switch: His origin video opens up with the same "orphaned by the omnic crisis and had to do what I had to do to survive" backstory as several other characters suggesting a Social Darwinist philosophy...then his narration rubbishes the idea, establishing him as a Talon defector who feels tremendously guilty about holding onto that point of view.
    "At least that's the lie I told myself. The truth is, I had choices, and I made them. But when you think you're a big man, it's hard to admit that you are not a brave one."
  • Biblical Motifs: He's themed around baptism. His name Jean-Baptiste also is connected to Saint John the Baptist from the bible (Jean being the French version of "John") and Baptiste also means baptism. Finally, his personality is defined by his desire for redemption. His surname Augustin is in reference to Saint Augustine of Hippo
  • Bilingual Bonus: Trilingual, in fact. He has in-game quotes in both English and Haitian Creole, and it's confirmed in a Q&A that he also speaks French.
  • Blue Is Heroic: His armor and weaponry consist mostly of blue with some white and orange highlights, a deliberate choice to distance himself from the red-and-black uniforms of his Talon days.
  • Can't Stay Normal: Baptiste is a survivor of the Omnic crisis and he's only known how to survive. Once the war was over, Baptiste had trouble finding work until he ended up with Talon.
  • The Charmer: Some of his cosmetics (like his “Let Me Buy You A Drink” voice line and his “Nice Smile” emote) reveal that Baptiste, on top of being a combat medic, is also quite the flirt.
    • Also implied by Mauga in “What You Left Behind”, when he asks if Baptiste has been out breaking hearts since his defection from Talon.
  • Combat Medic:
    • A type along the lines of Soldier: 76 or Zenyatta, where he has all sorts of gadgets to keep him and his teammates alive, but also has a large offensive focus, either by taking out targets by himself or directly boosting his allies' power to do the same.
    • This is also his explicit field of expertise in the lore. Trained under Talon's own Captain Cuerva, Baptiste proved himself to be a skilled shot capable of healing his allies and killing enemies in the heat of battle with quick precision. Cuerva's log reports that the combination of his training and his own natural survival instincts makes him ready to adapt to most situations very fast.
    • After the release of his short story “What You Left Behind”, he got a limited epic skin literally called “Combat Medic”, which dons him in full white armor and a translucent blue helmet with a bright blue cross on the front.
  • Defector from Decadence: He's the first playable character to be a former Talon agent (unless you count former Blackwatch), having joined up when their goals weren't immediately obvious, and grown disgusted with them.
  • Difficult, but Awesome: Baptiste has loaded but very delicate kit that emphasizes a greater degree of resource/cooldown management than most other supports, and also demands situational awareness for whether he should be fighting enemies, keeping his teammates healthy, or helping his teammates fight their enemies. As a tradeoff, he has a little bit of everything one might want from a support: decent firepower, healing and defense in both sustained and burst-y packages (including his infamous Immortality Field), some independent mobility for the positioning game, and a powerful damage/healing-boosting ultimate for utility. Those with the quick thinking, adept awareness, and other technical skills who can take advantage of his entire kit are forces to be reckoned with.
  • Everyone Has Standards: He's been stealing and even killing just to survive for all his life, and signed up with Talon for the paycheck. However, even an orphan who would do anything for money found the rampant corruption he saw among the rank and file as one step too far, so he ran away.
  • Gadgeteer Genius: Much of the tech Baptiste wields comes from all over (some from the Caribbean Coalition and Talon), and it's confirmed that he cobbles it together into what effectively suits him. Hell, his beta name during his initial testing was actually Gadget, according to one of the devs.
  • Genius Sweet Tooth: Downplayed, as it’s only been mentioned once. Baptiste is a resourceful Gadgeteer Genius who has singlehandedly created a device that successfully prevents people from dying... and apparently has a major sweet tooth that not many know about, according to lead writer Michael Chu.
  • Good Is Not Soft: He may be a medic, but he's just as willing to offer you a bullet instead of a bandage. Your choice.
  • Grenade Launcher: While Biotic Launcher primarily fires bullets in three-round bursts, its secondary fire shoots healing grenades.
  • Heel–Face Turn: He realized what he was doing was wrong and left Talon to make a better difference.
  • He Knows Too Much: Talon wants to eliminate him because he has too much knowledge of their shadier operations.
  • I Did What I Had to Do: This was his mantra for survival in the aftermath of the Omnic Crisis, and his justification for joining Talon. He ultimately abandoned it when he realized how corrupt they were.
    "Steal, or starve. Kill, or be killed. You helped your friends and hurt anyone who got in your way."
  • Immortality Field: One of his abilities fits not just in the name, but also in how it works; inside its range, Baptiste and his allies cannot drop below 20% of their overall health. It also prevents death from going out of bounds or being hit by environmental objects, such as the cars in Oasis, though using it this way does not generate ultimate charge.
  • Knuckle Cracking: His “Come At Me” emote has him cracking his neck before taunting the enemy with a “come get me” hand gesture.
  • Last Chance Hit Point: His Immortality Field is a unique form of team-protecting barrier in that rather than directly blocking incoming damage, it prevents the health of those within its area from being reduced below 20%. However, like all barriers, it can be destroyed by targeting the field generator itself.
  • Locked Out of the Loop: When Baptiste first joined Talon, the organization was recognized as a secretive, but otherwise unassuming mercenary group where he would work on officially-sanctioned security missions, with his status as a lowly mook barring him from knowing or having a voice in its decision-making. Once he started partaking in increasingly questionable missions and realized Talon's terroristic intentions, Baptiste jumped ship.
  • Meaningful Name: His name Baptiste means "Baptism". Appropriate for a man who realized the weight of his actions and sought to redeem himself. His first name, Jean-Baptiste, is also connected to Saint John the Baptist from the Bible.
  • No Pronunciation Guide: It's not entirely clear whether the "P" is prounced in Baptiste's name. Jeff Kaplan did not pronounce the P during a Developer Update, as you would in French. However, Michael Chu has stated that he switches between pronouncing it and not depending on when he's speaking French or English. To further muddy the waters, there are some versions of the game (Japanese and French among them) in which it isn't pronounced.
  • Ornamental Weapon: His Pirate and Buccaneer skins has a cutlass hanging on his backpack.
  • Punch-Clock Villain: His time in Talon was simply a means to an end after his service in the Caribbean Coalition had concluded, and at that point in time, Talon appeared as merely a well-paying mercenary group where his skills as a combat medic would still be useful. He defected once he realized how villainous the organization turned out to be.
  • Readings Are Off the Scale: His “Too Powerful!” spray is a reference to the famous “Over 9000” scene from Dragon Ball Z, likely due to the fact that he sports a similar looking eyepiece over his left eye.
  • Resignations Not Accepted: Talon doesn't allow its mercenaries to simply "leave", so after Baptiste defected, many attempts were made to capture him dead or alive because He Knows Too Much. The attempts slowed down after Baptiste dealt with all of his pursuers.
  • Shirtless Scene: Two of his sprays (“Close Shave” and “Hammock”) depict him without a shirt, showing off his muscular and battle-hardened physique.
  • Shout-Out: His "Vampire" skin from the 2019 Halloween Terror event takes obvious inspiration from Blade.
  • Spell My Name with an "S": His name is spelled with a hyphen, Jean-Baptiste.
  • Spring Jump: His Exo Boots passive allows him to charge up a large vertical leap by crouching for a few seconds.
  • Status Buff: His Amplification Matrix increases the damage and healing effects of ally fire that passes through it, which can also stack with any other damage buffs like from Orisa, Mercy, and/or Ana.
  • Token Good Teammate: He was forced by circumstance to join Talon and become a mercenary. Once he realized their corruption, he left the faction to redeem himself.
  • Trick Bomb: The Biotic Launcher can shoot healing grenades.
  • Tricked-Out Shoes: His Exo Boots allow him to jump high.
  • Uniformity Exception: Briefly, in his origin trailer, he can be seen with a group of other Talon mooks, but with his helmet removed so the top half of his head is visible.
  • Villainous Friendship: Baptiste and Sombra became friends during their service with Talon. Even after Baptiste left, Sombra — having her eyes pretty much everywhere — apparently checks up on her old friend to see what he's been up to.
  • V-Sign: One of his victory poses.
  • Workout Fanservice: His “Do You Even Lift” spray shoes him lifting weights in nothing but a tank top and a pair of shorts.


Brigitte - Sweden


Brigitte Lindholm

Species: Human

Age: 23

Occupation: Engineer, Adventurer

Base of Operations: Gothenburg, Sweden (formerly)

Affiliation: Overwatch

Appearances (shorts): Honor and Glory, Brigitte Origin Story (focus), Zero Hour

Appearances (comics): "Dragon Slayer", "Reflections" (cameo)
"You won't be disappointed."

"I will prove myself!"

Voiced by: Matilda Smedius (English), Annie Rojas (Latin American Spanish), Ana Valeiras (European Spanish), Yuki Oomori (Japanese), Ingrid Donnadieu (French 1.21.-1.44.), Caroline Mozzone (French 1.45.-) Yu-Jeong Mun (Korean), Yulia Churakova (Russian), Ewa Prus (Polish 1.21.-1.43.), Marta Markowicz-Dziarkowska (Polish 1.44.-) Flora Paulita (Brazilian Portuguese), Regina Beckhaus (German), Martina Tamburello (Italian)

The youngest daughter of the weapons designer Torbjörn Lindholm, Brigitte was the first of his children to show an interest in mechanical engineering, spending much of her spare time in her father's workshop, learning the trade and honing her skills to design armor and defensive systems, contrasting Torbjörn's (somewhat infamous) reputation as a weapons creator. She was originally expected to follow her father's footsteps, but she changed her plans due to influence of another prominent figure in her life, Reinhardt Wilhelm.

Torbjörn's fellow Overwatch agent, close family friend, and Brigitte's godfather, Reinhardt shared tales of heroes and chivalry as she grew up. Following Reinhardt's forced retirement from Overwatch and his decision to continue the fight for justice as a knight-errant, Brigitte asked to join him on his adventures, which he accepted. She served as his squire, responsible for the upkeep of his Crusader armor, as well as taking care of Reinhardt himself, protecting him from his own overenthusiasm even as his body was breaking down from years of combat.

Eventually, she realized that serving only as a mechanic wasn't enough, and that the best way she could aid Reinhardt was to become a warrior in her own right. While Reinhardt trained her in combat, Brigitte designed her own suit of armor. Now Brigitte fights at Reinhardt's side to protect him, and any others in need as knight and squire journey to make the world a better place, one battle at a time.

Brigitte is a tanky Support hero who specializes in defending and supporting nearby allies with armor and crowd control.
  • Her main weapon is a Rocket Flail, capable of a wide swing to strike multiple targets
  • Whip Shot uses her Flail to knock back and damage an enemy at range
  • Inspire grants a passive buff that slowly heals herself and nearby allies as she does damage.
  • She can throw Repair Packs to heal her teammates and grant them temporary armor if they're already at full health.
  • Her Barrier Shield provides her personal defense. While it's deployed she can attack and stun enemies with Shield Bash.
  • Brigitte’s ultimate ability, Rally, gives her a substantial short-term boost of speed and provides constant armor-generation for all her nearby allies.

  • Amazonian Beauty: While not on Zarya's level (In fact, Word of God says she would lose in an arm wrestle with her), Brigitte is considerably muscular outside of her armor while being a looker to boot.
  • Animal Motifs: A minor one, but cats. Many of Brigitte's sprays involve or suggest housecats in some way, most of them featuring Brigitte playing with them. Her shield also bears the same lion symbol Reinhardt uses.
  • Art Evolution: Easily the most noticeable example. In "Dragon Slayer", Brigitte is shown as fairly small and scrawny, with no tattoo in sight. In "Honor and Glory", she's far more muscular, with a gear tattoo on one shoulder. Downplayed, in that it's not clear if this is due to the jump from comic to short, or due to story reasons; it's possible that she built up all that muscle mass training with Reinhardt, as seen in her backstory.
  • Ascended Extra: Before being revealed as Hero 27, she had only been mentioned in voicelines, sprays and had minor roles in the Reinhardt-centered comic and short "Dragon Slayer" and "Honor and Glory".
  • Ascended Meme: Brigitte was widely considered the progenitor of the infamous "GOATS Meta"Explanation  that plagued high-rank and especially professional-level play around mid-2018 to mid-2019. To celebrate the start of the 2020 season of Overwatch League, the GOAT Brigitte skin was revealed, immortalizing this connection by giving her spiffy goat-themed armor.
  • Badass Adorable: She is very cute and also uses her Rocket Flail very well.
  • Badass Bystander: Brigitte's realm of skills used to be strictly being an engineer and some knowledge in medicine to keep Reinhardt patched up, but she eventually decided that simply standing by wasn't enough and wanted to be directly involved in the fight. Her dialogue with Torbjörn indicates even he's on the fence about her thrusting herself at the chance to be a hero in her own way.
    Torbjörn: Isn't it enough to be an engineer, Brigitte?
    Brigitte: I felt like I had to do more.
  • Bare Your Midriff: Extremely downplayed, but her outfit under her armor seems to invoke this, barely visible from under her overalls. You can see a bit of it in her "Engineer" and "Mechanic" alternate skins, as well as in her many sprays where she's not wearing her armor, like "Skal!"
  • Barrier Warrior: While plenty of heroes have shields or barriers in this game, Brigitte has the only shield in the game that can be directly used to attack enemies.
  • Big Eater: More specifically, sweet pastries, like donuts, cupcakes and pies, and according to a Q&A, semlor. In Honor and Glory, she even wears a shirt that reads "I like exercise because I love eating."
    • Her "Feast" spray from "Lunar New Year 2019" has her in a table with piled on bowls of food like it's just the appetizer.
  • Boobs of Steel: Brigitte is quite buxom and a front-line combat medic, rivaling Mei and Zarya in both categories.
  • Borrowed Catchphrase:
    • She copies Reinhardt's "I will be your shield!", and mirrors "Precision German engineering!" with "Precision Swedish engineering!"
    • She also quotes Torbjörn in various instances, such as "Working as intended!" in the Swedish "Fungerar som den ska" (literally meaning "Working as it should"). Also, one of her respawn lines is her father's "Back to the drawing board" phrase.
  • Braids of Action: Her "Shiledmaiden" Legendary braids the two usually loose pieces of her hair by her cheeks.
  • Brainy Brunette: She has brown hair and is a talented mechanic.
  • Breast Plate: Her "Máni" and "Sól" skins emphasize her bust line more than her default skin that's gender neutral.
  • Bring It: She gives a simple "Come on" gesture in her "Taunt" emote.
  • Cloudcuckoolander's Minder: While Reinhardt is less crazy than most Cloudcuckoolanders, he tends to slip due to his advancing age. Brigitte's job is to give him reality checks in case he gets in over his head.
  • Close-Range Combatant: Like Reinhardt, she lacks a proper ranged weapon, and most of her supporting capabilities require her to be close-range.
  • Combat Medic: Emphasis on "combat." Brigitte came to the conclusion that just patching up wounds after battle isn't enough; it's even better if you can protect people and stop the damage before or immediately it after it happens. On top of having a dedicated healing ability, this factors into gameplay by healing nearby allies every time she damages an enemy.
  • Depending on the Artist: In addition to the Art Evolution from comics to 3D, she also has a few differences between her in-game model and the one used in Honor and Glory, mainly with the eyes and eyebrows.
  • Ditto Fighter: A downplayed example; Brigitte's kit incorporates elements of both Reinhardt and (pre-rework) Torbjörn. From Reinhardt, she gained Powered Armor, a Hard Light shield, a melee weapon, and rockets that can propel both her and her weapon forward. From Torbjörn, she gained the ability to fortify allies' health with armor packs. All of these abilities, however, function in ways dissimilar to her predecessors to create her own unique kit and combat style.
  • Epic Flail: Her main weapon is a Rocket Flail, limiting her to close-range, though like Reinhardt's Rocket Hammer, one swing can hit multiple enemies. She also has the option to repel enemies using it.
  • Form-Fitting Wardrobe: Played straight with her Máni/Sól skins, which give her boob armor, but otherwise averted in her other skins, which are unisex in form.
  • Friend to All Children: After Reinhardt saved a town from a ruthless gang in "Dragon Slayer", Brigitte can be seen fixing a little girl's stuffed lion, giving it a suit of armor to match Reinhardt's to the girl's delight.
  • Helmets Are Hardly Heroic: She doesn't wear a helmet to complete her knightly attire. Subverted with "Máni" and "Sól" that give her a pretty spiffy one complete with Fluffy Fashion Feathers.
  • Hollywood Genetics: Torbjörn is blonde. Ingrid, her mother, is blonde. Brigitte has brown hair, and it's the same colour in sprays and flashbacks depicting her as a child. This is only genetically possible if one of her parents dyes their hair.
  • Huge Guy, Tiny Girl: Brigette isn't small by any means. In fact, she's the second-tallest girl in the roster (next to Zarya). It's just that an above-average sized woman is still tiny when standing next to Reinhardt. Even when he's out of his armor, she barely reaches his shoulder.
  • Intergenerational Friendship: Reinhardt is in his sixties, while Brigitte is decades younger than him. Justified as she is Reinhardt’s goddaughter.
  • It Runs in the Family: As one of Torbjörn's kids, she has inherited her father's mechanic skills.
  • It Is Pronounced Tro Pay: Her name is pronounced "Breh-GEET-uh", the German pronunciation of the name, not the more common French pronunciation "Bri-jet" or "Bri-jeet" as fans (and, in one in-game interaction, Reinhardt) had once used.
  • Jack-of-All-Stats: She has above-average tankiness for a support, a fair amount of close-range power to both fight enemies and keep them away, and can also heal and grant armor to her allies. The main thing she really lacks is long range and mobility.
  • Jeanne d'Archétype: Has a few elements of this. Brigitte is a brave young lady inspired by the chivalry of the Crusaders who thrusts herself into the heat of battle after feeling like she's been standing on the sidelines for too long and has the most traditional knighthood aesthetic. Her ultimate is even just a Rousing Speech weaponized to empower and inspire her teammates.
  • Jumped at the Call: Though she seemed content with being an engineer for a good duration of her life, Brigitte always had the inner need to truly throw herself into adventure and took her first step when she agreed to be Reinhardt's travel companion. As of Overwatch 2, she's more or less or an Overwatch agent who fights alongside the veterans on their level.
  • Kindhearted Cat Lover: Brigitte's family's had a few cats, and she's very fond of them, to the point where housecats are almost her minor motif. The archives event ends up giving her an emote hugging a huge feline named Mitzi. note 
  • Knight in Shining Armor: Patterned herself after Reinhardt, utilizing high-tech medieval armor and weapons. She's also heroic and focuses on protecting her allies more than fighting or killing.
  • The Knights Who Say "Squee!": She heavily draws inspiration from Reinhardt, is good friends with both Pharah and Mercy, and is adorably awkward when greeting Tracer towards the end of "Zero Hour".
  • Knockback: Her Shield Bash knocks enemies away and stuns them for good measure, while her Whip Shot can push enemies away at a long range. Given how fast it is, it can be used to knock people off maps à la Lúcio, and she even has a few voice lines for doing so.
  • Lame Pun Reaction: In the "Zero Hour" cinematic.
    Tracer: Everyone, this is Mei!
    Reinhardt: ICE to meet you!
    [Brigitte groans and rolls her eyes]
  • Life Drain: Her Inspire ability allows her to heal while attacking.
  • Luckily, My Shield Will Protect Me: She carries a Barrier Shield, comparable to Reinhardt's Barrier Field. It's only as wide as herself and has 500 HP instead of Reinhardt's 2000, but otherwise functions identically, stopping damage and protecting anything immediately behind her when it's up. Unlike Reinhardt, she can also use it to smack people.
  • Mad Scientist's Beautiful Daughter: She's Torbjörn's daughter and a mechanic like him.
  • Multi-Ethnic Name: While her surname is Lindholm is Swedish much like herself, her name Brigitte is of German origin and is not a common name in Sweden. Justified Trope, as Reinhardt was the one given the right to name her as a reward from Torbjörn for saving his life.
  • Nice Girl: She's sweet, positive, and a huge team player, always willing to drop compliments to her comrades and offer encouraging words to those she's patching up in a scuffle.
  • No OSHA Compliance: Her origin trailer shows her welding a piece of her armor while she's wearing it, and without any sort of protective eyewear.
  • The Paladin: Brigitte's play-style is obviously meant to invoke this trope with her fusion of defensive and supporting capabilities. In a bit of internal cross-referencing, her design resembles a more-futuristic Diablo III Crusader, and she even borrows their Shield Bash ability, also found in Diablo II Paladins.
  • Powered Armor: Wears a custom, scaled-down version of Reinhardt's Crusader armor.
  • Rapunzel Hair: Though it's rarely ever out of a ponytail, Brigitte has quite a bit of hair on her head.
  • Rocket-Powered Weapon: Similar to how Reinhardt uses a rocket-powered hammer, Brigitte uses a rocket-powered flail.
  • Rousing Speech: Weaponized in the form of her ultimate, Rally. While Brigitte herself gains increased speed, she and nearby allies within her ultimate's range slowly gain armor over time, to a maximum of 150.
  • Shield Bash: One of her abilities in the form of a short dash as her shield's up, stunning enemies in the way. It will stun Reinhardt out of a charge (she has priority) and anyone else out of their active ults, with the only thing she can't stop being Doomfist's Rocket Punch.
  • Skill Gate Character: She is listed as a "One-Star" Heronote , and doesn't require much aim. She has also been stated by the devs to be a direct counter to Difficult, but Awesome flankers such as Genji and Tracer, with her kit allowing her to counter them more easily than other characters are able to.
  • Skunk Stripe: Along with dyeing her hair blonde, her Shieldmaiden legendary has a bright blue streak in her hair.
  • The Squire: With Reinhardt being the embodiment of a knight in modern times, Brigitte acts as his squire, at Reinhardt's request.
  • Tattoo as Character Type: She has a tattoo of gears on her left shoulder, similar to Torbjörn's. She is Reinhardt's mechanic and eventual squire in training.
  • Tiny Guy, Huge Girl: Another non-romantic example with her father: Brigitte didn't inherit her father's...diminutive stature. Her exact height is unspecified, but in team victory screens it can be seen that she's somewhat taller than Pharah (5'11") and somewhat shorter than Zarya (6'5").
  • Tomboyish Ponytail: Her default hairstyle is her long hair in a ponytail with two loose pieces that hang past her cheeks, befitting for an Action Girl who isn't afraid to be hands on with her own weaponry.
  • Tomboy with a Girly Streak: Brigitte is a young mechanic who fashions herself around images of knighthood with her role model being no other than the muscle-bound Reinhardt but she's also a massive cat lover and has a talent for knitting according to her Winter Wonderland 2019 spray.
  • The Ugly Guy's Hot Daughter: She looks significantly more beautiful than her father, Torbjörn.
  • Up to Eleven: The amount of defense she can give allies, especially combined with other characters' buffs. Rally gives 150 permanent until destroyed armor. Torbjörn's Armor Pack gives 75 more armor on top of that. Add in Symmetra's 75 shield from her Shield Generator, and that's a whopping 300 more health, which can be temporarily bumped up to 375 with her Repair Pack.
  • Whip It Good: While not a proper whip, her Rocket Flail's Whip Shot functions like one, with the purpose of stunning and knocking back enemies.
  • Whole Costume Reference: Brigitte's "Ironclad" skin aesthetically recreates Torbjörn's default outfit, complete with his welding mask.
  • Women Are Wiser: Is more level-headed that Reinhardt and attempts to keep him grounded. When Reinhardt receives Winston's call, she tries to talk him down for his own safety. He isn't having any of it.
  • Wrench Wench: She serves as Reinhardt's mechanic and patches up his armor before he goes off fighting the Dragons gang. Some of her skins (like Ironclad) play this up in her appearance more than others.
  • Youthful Freckles: She has these, although they're more obvious in the comics than in the animated short.

Lúcio - Brazil


Lúcio Correia dos Santos

Species: Human

Age: 26

Occupation: DJ, Freedom Fighter

Base of Operations: Rio de Janeiro, Brazil

Affiliation: Overwatch
"Give yourself to the rhythm."

"Come on, let's bring it together!"

Voiced by: Jonny Cruz (English), Eduardo Garza (Latin American Spanish), Ricardo Escobar (European Spanish), Kazuyuki Okitsu (Japanese), Donald Reignoux (French), Massimo Triggiani (Italian), Leonhard Mahlich (German), Daniel Muller (Brazilian Portuguese), Ho-san Lee (Korean), Guwen An (Taiwanese Chinese), Sūn Yè (Mandarin Chinese), Otar Saralidze (Polish), Prokhor Chekhovskoy (Russian)

Lúcio is an international celebrity who inspires social change through his music and actions.

Lúcio Correia dos Santos grew up in Rio de Janeiro, in a poor and crowded favela that was hit hard by the financial upheaval following the Omnic Crisis. As Brazil began the long process of recovery, he wanted to find a way to lift the spirits of those around him. He found his answer in music and its power to bring people together and even help them forget their troubles, if only for a short time. He performed on street corners, in block parties, and as he got older, at a string of legendary underground shows.

But Lúcio's close-knit community was thrown into chaos when the multinational Vishkar Corporation secured a contract to redevelop large tracts of the city. Lúcio and his neighbors had been told that the development would improve their lives. However, that promise never became a reality. Vishkar imposed controls on the residents in the name of building a more orderly society: enforcing curfews, cracking down on what the company perceived as lawless behavior, and exploiting the populace as a cheap labor force.

Lúcio wouldn't stand for it. He stole Vishkar sonic technology that had been used to suppress the people, and he converted it into a tool to rally them to action. In a popular uprising, they drove Vishkar out of their neighborhoods. Lúcio's leadership made him a star overnight and a symbol for positive social change. His music skyrocketed in popularity. Whereas he had once performed locally, he was now filling arenas across the world.

With his newfound fame, Lúcio realizes that he has an opportunity to make a difference and change the world for the better.

Lúcio is able to battle his enemies and assist his allies through music, using it to heal and increase his team's mobility.
  • His Sonic Amplifier is able to fire short bursts of sound at enemies, or let out a large blast to knock them back.
  • Crossfade, has him switch between two songs to either passively speed up or heal himself and nearby allies within his area.
  • Amp It Up, has him increase the volume of his music, increasing the effect of the current song.
  • Wall Ride Lúcio is able to slide along walls by simply jump on one, allowing him to get around quickly surprise and evade enemies.
  • Sound Barrier, in his ultimate he slams the Sonic Amplifier into the ground, causing protective waves to echo out and protect his allies with shields that dissipate over time.

  • Abnormal Ammo: While he primarily uses sound blasts and music to fight and support his team, his reload animation has him replace his Sonic Amplifier's vacuum tube.
  • Animal Motifs: The tree frog. He has a tattoo of one on his right arm, and also has a frog logo on his shirt, along with a backpack that bears resemblance to an open-mouthed frog. His "Ribbit" and "Hippityhop" skins give him deadmau5-styled helmets based on frogs.
  • Area of Effect: How his healing and speed-boosting work. Unlike most healers who have to aim at their patients to restore their health, Lúcio simply needs to get near them for his effects to kick in.
  • Arch-Enemy: To Symmetra, as the Vishkar Corporation, the organization Symmetra represents, is responsible for the oppression of his home and people.
  • Ascended Meme: One of his rarer lines upon being Nano-Boosted (which is very ineffective when used on him) is him shouting "BOOSTIIOOOOOO!", referencing the Fan Nickname based on his infamous tendency for stealing Nano-Boosts from the intended target by jumping in from out of nowhere, effectively wasting it.
  • Badass Adorable: Admit it, he is a very cute and upbeat guy who is also can kick ass with his Sonic Amplifier.
  • Badass Armfold: Being a charismatic celebrity who is also a powerful Lightning Bruiser in battle, Lúcio's default appearance in the game's menus has him in this pose, expressing confidence.
  • Badass Beard: Has a stylish goatee, and can be a very competent hero.
  • Becoming the Costume:
    • While using the "Slapshot" or "Breakaway" skins, he might shout out "C'mon! Drop the gloves" upon landing a final blow.
    • His "Seleção" and "Striker" skins change his hero swap line from "Lúcio comin' at you!" to "Lúcio checkin' in the game!" Additionally, he gets a bonus pre-game setup line: "My ratings? 99 pace, 99 dribbling, 99 making this look good!"
    • His "Jazzy" Skin changes his songs to two types of Jazz: soft jazz for healing and a freeform jazz remix for speed.
  • Beware the Nice Ones: He is hostile towards Symmetra, or just anyone within Vishkar.
    Lúcio: (after eliminating Symmetra) That's for my family back home!
  • Bilingual Bonus: Like Symmetra, he originally had no lines in his native language. Following a patch in April 2018, he now has several Portugese quotes, including his Ultimate call-out for enemy players.
  • Blown Across the Room: The effect of his Soundwave attack. It does an unimpressive 25 damage and thus rarely kills enemies directly, but can knock entire teams into Bottomless Pits. It's also valuable for pushing enemies away from their targets when they're lining up kills.
  • Boring, but Practical: His most valuable ability is a passive healing buff that he grants to his allies just by being within a (fairly generous) radius, meaning that all a Lúcio has to do to be reasonably useful is hang around his allies and try not to die too much, though has has more options for general disruption that require some practice.
  • Close-Range Combatant: A mixed bag. Lúcio's Sonic Amplifier fires Painfully Slow Projectiles, but they have no damage fall-off, so anything not moving or moving too predictably is fair game at a distance. However, his right click that can be used to shove enemies off the map has an extremely short range and his support aura works only if he's right next to his team.
  • Color-Coded for Your Convenience: His weapon and skates glow green if Crossfade is set to speed boost, or yellow if it's is set to healing.
  • Continuity Nod: His New Year's resolution was "New skates for all the kids in the neighborhood." A few months later during the "Uprising" event, he got a spray that shows he kept his promise.
  • Difficult, but Awesome: His Wall Running needs a bit of dexterity to pull off, especially when also trying to attack enemies, but once you get the hang of it, the result is a fly-on-the-wall who can push his way to higher ground and becomes very difficult to hit reliably (and even if he does get hit, he can just regenerate the lost health once he's using the appropriate song).
  • Disco Tech: His weapons utilize music as a supportive and offensive force, and playing different music activates abilities that have varying effects on himself and his allies.
  • Dreadlock Rasta: He has dreadlocks, and is against oppressive authoritarian figures. He was even the instigator of a local uprising when the Vishkar Corporation took over his home and exploited his neighbors. If you changed the blue in his outfit to red, he'd even match the colors.
  • Famed in Story: He is a world-touring musician with his own merchandice. D.Va can ask for an autograph for his new album before a match.
  • Fragile Speedster: Not quite as fragile as poster girl Tracer with his 200 HP, but with his speed aura, Amp It Up boost and wall riding accelerating him further, a good player can easily make his speed his most important defensive asset.
  • Friendly Rivalry: Has a minor one with Tracer over who's the fastest.
  • Fun Personified: Uses his music to lift people's spirits and is almost always cheerful and upbeat in-game.
  • Grind Boots: The skates on his boots let him slide along walls.
  • Ground Punch: His ultimate has him doing this with his Sonic Amplifier, producing protective waves of sound to echo out and protect his nearest allies with shields that dissipate over time. It's even part of the ultimate's mechanics: if he doesn't punch the ground, the ultimate doesn't activate (an exception is if he's being hoisted in the air by Sigma's Gravitic Flux, creating an elevated "floor" that lets him use it mid-air).
  • Heal Thyself: His healing from Crossfade also affects him.
  • Hockey Fight: Can be invoked by equipping his "Breakaway" or "Slapshot" skins. He's actually a hockey fan, as evidenced by his special pre-battle quotes for the Hollywood and Volskaya Industries maps.
  • Irony: While his name is linked to "light", it is his Arch-Enemy Symmetra who actually attacks with it. Also, despite their rivalry, Lúcio's speed boost allows Symmetra to close in faster for her primary fire.
  • Hope Bringer: A big part of his backstory in how he uses music to inspire social change.
  • Just Like Robin Hood: Always believing in the poor, suffering people. When one certain corrupt, rich corporation enslaves the people, Lúcio then stole something from them and shared its benefits with the people, creating an uprising that drove the corporation away.
  • Keet: The guy is full of positive energy, even on the battlefield.
    "Aw, this is my jam!"
    "Party on the objective!"
  • The Knights Who Say "Squee!": Turns out he's a fan of D.Va as much as she is a fan of him. They ask each other for their autographs when on a team together.
  • Knockback: His alternate fire can knock back enemies hit by it, which is useful in pushing them off the map.
  • Lightning Bruiser: For a Support hero. He's extremely versatile, offering decent damage output at range, constant healing and enhanced movement to all teammates surrounding him at once (including himself), knockback (letting him relatively easily knock enemies off maps and into their demise instantly) and an ultimate ability that provides unmatched protection for his team (if only for a short while). And to top it all off, he can wallride on almost any surface potentially indefinitely, netting him exceptional mobility and making him very difficult to hit.
  • Make Me Wanna Shout: Lúcio's equipped with modified sonic projection equipment stolen from the Vishkar Corporation, and his Sonic Amplifier fires bursts of sound as concussive force. Apparently, the technology was the brainchild of his father, but at some point it fell into the hands of Vishkar, who patented it as their own.
  • Meaningful Name: Per Word of God, "We named him Lúcio because of the name's association with "light," which seems like a perfect word to describe our favorite optimistic DJ and ray of sunshine!"
  • Names to Trust Immediately: As explained under Meaningful Name, his name is derived from the Latin word for light, and he's one of the most unambiguously good characters in Overwatch.
  • Nice Guy: He's always friendly and upbeat.
  • Not Even Bothering with the Accent: Despite being Brazilian, Lúcio speaks with an American accent. Though as of the the Retribution event update he finally has Portuguese voice-lines even in the North American release.
  • Not So Different: To Symmetra. Despite their philosophical differences, both are talented individuals with Rags to Riches backgrounds, both have had bad experiences with the Vishkar Corporation, and genuinely believed in improving the world (in their own ways).
  • Now Buy the Merchandise: Lúcio has some merchandise beyond his music in-universe and one of his unlockable voice lines sees him plug his cereal "Lúcio-Oh's". Hilariously, Blizzard later did a promotional deal with Kellogg's and began producing it as an actual breakfast cereal.
  • Obvious Rule Patch:
    • In the 2018 version of Capture the Flag, it was made that anyone carrying the flag would drop it the instant they use any mobility abilities, as in the past year, mobile heroes with the flag were virtually unstoppable. However, Lúcio briefly got around this with his Wall Run which was counted as a passive, giving him a much greater degree of mobility in running with the flag than any other hero. A few days later, it was patched so he now drops the flag when using the ability.
  • Order vs. Chaos: His rivalry with Symmetra boils down to this, Lúcio stood in the "Chaos" side and believes in the freedom of people, opposing Vishkar/Symmetra's obsession on putting people in their order.
  • Out of Focus: From a lore standpoint, Lúcio is almost completely ancillary. Receiving little focus and has had next to no involvement with the big plot points until Overwatch 2.
  • The Paragon: Lúcio rallied the people of Rio de Janeiro against Vishkar and lead them in protest. Causing Vishkar to leave Rio de Janeiro and for Lúcio to become a symbol of social change.
  • Pay Evil unto Evil: Lúcio is a Nice Guy, yes, but he got the freedom of his people by stealing technology from Vishkar. Stealing is supposed to be bad, but because it's directed against a corrupt corporation hiding behind nice words like "order" or "better living" while making people suffer, one who apparently exploited his father to create the sonic technology he stole, it's not quite crime in Lúcio's eyes if the target actually deserves it.
  • Pint-Sized Powerhouse: He's only 5'3", making him outright tiny for a guy, and is the second shortest male character in the game besides Torbjörn.
  • Powered Armor: Downplayed, in that he only wears a half-suit of powered armor, covering his lower body. This is what gives him the Required Secondary Powers needed to properly utilize the Grind Boots over his feet.
  • Punny Name: His Ultimate is a pun on the term "sound barrier", referring to the resulting cone of air right before an object surpasses the speed of sound and the fact that he uses music and sound to create a shield (barrier) for his teammates.
  • Quirky Bard: He's a DJ who utilizes his music to heal teammates and provides speed boosts when needed. He's a well-rounded hero who can be hard to fight in matches.
  • Rags to Riches: From a kid growing up in a favela hit hard by financial upheaval to a world-famous celebrity.
  • Ring Out: While there are a few heroes with knockback abilities, Soundwave's low cooldown and high control on which direction it's going to knock the target back makes Lúcio particularly adept at doing this on the maps where it is possible.
  • The Rival: With Symmetra. Lúcio makes it no secret that he hates the oppression brought about by both Symmetra and Vishkar, and will gladly mock her blind obedience to the corporate's hypocritical claims and justify his stealing of their technology, since they apparently started it first.
  • Rollerblade Good: Travels around the field using rollerskates. One of the things he can do is skate along walls! Two of his Legendary skins replace the rollerblades with ice skates.
  • Seldom-Seen Species: Lúcio's frog emblem is based off the Giant Monkey Frog, native to the Amazon Rainforest and known for its healing properties.
  • Sharp-Dressed Man: His "Jazzy" skin replaces his usual outfit with a button-down shirt and tie, Waistcoat of Style, and matching fedora.
  • Shirtless Scene: His "Capoeria" and "Equalizer" skins have him go shirtless.
  • Simple, yet Awesome: Mechanically, Lúcio's kit has a rather low skill floor, with a lot of his utility boiling down to "stay near allies, passively buff them, try not to die," which manages to give his team a lot of survivability and pressure, particularly when combined with a good sense of timing on Amp It Up. In skilled hands Lúcio with a firm grasp on Wall Run mechanics, he can become an even-more mobile harasser as well as a healer, and with good positioning he can instakill enemies by knocking them into pits.
  • Soul Brotha: His design invokes a funky, "cool" vibe, though instead of an afro, he has a dreadlock hair for another type of funky look. His attacks are all based on music and he rolls around on skates. He likes to say things like "Aw, yeah!" and "Let's break it DOWN!". Makes sense as he's supposed to be a DJ since most people with that job have that vibe.
  • Techno Wizard: Converted Vishkar's technology (which he stole) into weaponized Disco Tech that he uses in battle.
  • Tiger Versus Dragon: The tiger to Symmetra's dragon, Lucio became a hero because he bases his actions on his emotions and believes in freedom of choice over peace through oppression. Interestingly, Lucio's ultimate involves boosting the health and endurance of his allies, like how a tiger-esque character would charge into battle without aforethought to fight opponents.
  • Wall Run: His passive ability. It's actually far more useful than you'd expect: since you gain some slight elevation while leaping off of walls, with a little bit of practice, it can help you traverse map terrain very well on top of just making yourself a harder target to hit. Players who really know maps inside and out can pull off some very impressive and practical tricks using it, some being able to traverse entire stretches without ever touching the ground.
    • A good Lúcio can contest objectives all by himself via weaving across the walls around corners too quickly for enemies to follow, particularly if there's a central pillar that can shield him from attacks. Taking him down involves either good aim... or copious amounts of explosives to displace him and set him up for an easier kill shot.
  • Wearing a Flag on Your Head: His "Seleção" skin from the Summer games gives him an outfit with the color scheme of the Brazilian flag. It also invokes the trope rather literally, as it gives him the Bandeira do Brasil on his headband.

Mercy - Switzerland


Angela Ziegler / Mercy

Species: Human

Age: 37

Occupation: Field Medic, First Responder

Base of Operations: Zürich, Switzerland

Affiliation: Overwatch

Appearances (shorts): Cinematic Trailer (cameo), Recall (cameo), Ana Origin Story (cameo), King's Row Uprising Origin Story, Zero Hour

Appearances (comics): "Reflections" (cameo), "Uprising"

Appearances (short stories): "What You Left Behind" (mentioned), "Valkyrie" (focus)

Appearances (Archives events): Uprising, Storm Rising
"I have my eye on you."

"I'll be watching over you."

Voiced by: Lucie Pohl (English), Circe Luna (Latin American Spanish), Adelaida López (European Spanish), Sayaka Ohara (Japanese), Sybille Tureau (French), Cristiane Louise (Brazilian Portuguese), Chiara Francese (Italian), Hyun-jin Lee (Korean), Liu Xiaoyun (Taiwanese Chinese), Táo Diǎn (Mandarin Chinese), Karolina Kalina-Bulcewicz (Polish), Olga Pletnyova (Russian), Farina Brock (German)

A guardian angel to those who come under her care, Dr. Angela Ziegler is a peerless healer, a brilliant scientist, and a staunch advocate for peace.

Ziegler rose to become the head of surgery at a prominent Swiss hospital before pioneering a breakthrough in the field of applied nanobiology that radically improved the treatment of life-threatening illnesses and injuries. It was this expertise that attracted the attention of Overwatch.

Because her parents had been taken by war, Ziegler was opposed to the organization's militaristic approach to keeping global peace. Ultimately, she recognized that Overwatch offered her the opportunity to save lives on a much larger scale. As Overwatch's head of medical research, Angela sought to leverage her work for healing in frontline crises. The result was the Valkyrie swift-response suit, which Ziegler herself piloted on many Overwatch missions.

Despite her contributions to Overwatch, she was often at odds with her superiors and the organization's overarching aims. When Overwatch dissolved, Ziegler dedicated herself to helping those affected by war.

Mercy was one of the agents that were recalled to serve Overwatch after Winston reinstated the organization. At the time, she was in Egypt taking care of injured war victims.

Mercy is the quintessential Support character, having abilities meant to help sustain and heal her allies as they assault enemies.
  • Her weapon, the Caduceus Blaster, is an automatic sidearm saved for emergencies were she has to defend herself.
  • Her Caduceus Staff is her main tool. The staff can channel energy into an ally, either healing them or boosting the damage they deal so long as she links it to them. She can also switch from it to reload her Caduceus Blaster.
  • Guardian Angel causes her to fly to a nearby ally's position to assist them, even when they've been eliminated.
  • Resurrect, after a couple seconds, revives and replenishes the ammo of one ally near her who recently died.
  • Her passive ability, Angelic Descent, allows her to gracefully float down from a high distance. * She also has passive Regeneration, slowly healing herself automatically when not taking damage.
  • Her ultimate ability, Valkyrie, gives her full flight capabilities and empowers her other abilities for 20 seconds: Caduceus Staff gains doubled range with a beam that chains to allies near the target, her health regeneration is always on regardless of whether or not she takes damage, Caduceus Blaster gains doubled projectile speed and an infinite-ammo magazine, and Guardian Angel gains doubled speed and range.

Her abilities were tweaked in September 2017. Previously, Resurrect was her Ultimate rather than Valkyrie (which did not exist until the rework), and it could revive multiple teammates at once.

  • Adorkable: She can be very cute in gameplay with her emotes and voice lines. For example, just watch her do the Hustle and try to say she isn't that dorky.
  • Anime Hair: Not quite as drastic as Tracer’s, but Mercy’s commendable locks approach Kakyoin-levels of fabulous.
  • Anti-Frustration Features: Switching between her Caduceus Blaster and Caduceus Staff after 1.4 seconds will automatically reload the Blaster. This means Mercy will always have a full clip of her Blaster if she ever needs to change from healin' to killin'.
  • Artistic License – Medicine: The names of her Caduceus Blaster and Caduceus Staff reflect the common misconception that the caduceus (featuring two serpents entwined around a staff with two wings) is the ancient Greek symbol for medicine. It's actually a symbol of messengers and heralds. The Rod of Asclepius, which features a single serpent entwined around a staff without wings, is the Greek symbol of medicine.
  • Back from the Dead: Her Resurrect ability brings an ally back to life.
  • Badass Adorable: Not to an extent like others, but she is a very beautiful Combat Medic who is Adorkable in gameplay with her emotes and voice lines.
  • Badass Boast: Has a pretty good one if the "Witch" skin is equipped and she's on fire:
    Mercy: I'm on fire! But this witch doesn't burn.
  • Beauty = Goodness: She's a very attractive woman with a youthful look and one of the kindest and most compassionate characters in the game.
  • Becoming the Costume:
    • Her "Devil" and "Imp" skins change her Resurrect callout to "Heroes never die! ...for a price." Additionally, her hero change line goes from "Mercy on call" to "Mercy is summoned."
    • Her "Sigrún" or "Valkyrie" changes her Resurrect callout to "Til Valhalla!" Also, her hero change is changed to "Mercy is here."
    • Her "Witch" skin gives her a large amount of magic-related lines, such as saying "Casting healing spell" while healing an ally or "I'm on fire, but this witch doesn't burn!" when "on fire." Again, she gets a new Resurrect callout in "My servants never die!" She also gains lines which suggest she is the same character as the Witch in the brawl, such as reminding Junkenstein of their deal, offering Ana, McCree and Soldier: 76 (calling them by the name they have in the brawl).
    • Her "Winged Victory" skin gets yet another Resurrect callout: "Onwards to victory!" She also gets a new Guardian Angel line, "You needed a goddess?"
  • Bilingual Bonus: On her left shoulder is a winged circle insignia with the Latin phrase "Primum non nocere" — the opening words of the Hippocratic Oath. In English, it means "First, do no harm." She also has several quotes in German, with one or two in Swiss German.
  • Blue Is Heroic: Equipping her with the "Cobalt" skin replaces the white parts of her outfit with blue.
  • Boring, but Practical: A good Mercy player is practically invisible to her teammates, with her only "big" plays coming with well-timed and coordinated resurrections. She's not going to be getting huge multi-kills or earning four or more medals, thus why a lot of glory-seeking players HATE getting stuck using her and why spectators hate watching her.
  • Bottomless Magazines: As long as her Valkyrie ultimate is active, she never has to reload her gun.
  • Braids of Action: Her "Sigrún" and "Valkyrie" skins have a thick, single braid in their hair.
  • Chain Lightning: During her Valkyrie Mode, her Healing and Damage Boost functionality chains to nearby allies.
  • Chainmail Bikini: Subverted in her Halloween witch outfit, as it is made of normal fabric and exposes both her cleavage and bare thighs, but is just a costume that wasn't intended for battle.
  • Child Prodigy: The lead writer confirms that she completed her education at a very early age.
  • Combat Medic: With more focus on the medic side, but can fight using her Caduceus Blaster if she really, really has to, and Valkyrie gives her unlimited ammo and faster projectile speed to make it easier if you so choose. She also has a skin named "Combat Medic Ziegler".
  • Combat Stilettos: For whatever reason, her super-advanced Valkyrie suit also includes a pair of heels.
  • Cool Big Sis: She develops this kind of dynamic with Tracer in Uprising by offering her some encouragement as the strike team ships out, going out of her way to check on her in the field and even referring to her by name rather than by rank or call sign.
  • Cordon Bleugh Chef: If Genji's comment to Tracer during the Storm Rising event is to be believed, he's the only one at Overwatch who can stomach Mercy's coffee. And it's ambiguous how much of a digestive system he's got left.
  • Cute Monster Girl: When equipped with the "Devil" and "Imp" skins, which is ironic considering her default motif.
  • Cute Witch:
    • The child version of Mercy in her "Trick or Treat" spray looks like a blonde version of iconic Cute Witch Kiki from Kiki's Delivery Service.
    • Also in the "Junkenstein" comic, where the younger Mercy listening to Reinhardt's tale is absolutely adorable.
  • The Cutie: Much like Tracer and Mei, she is a beautiful sweetheart who is Adorkable and is one of the kindest characters of the game.
  • Dangerously Short Skirt: The addition of Mercy's "Winged Victory" skin gives her a proper miniskirt.
  • David vs. Goliath: Despite the power of her sidearm pistol, Mercy is much squishier than most characters and in no way suited for close-quarters combat. But, if she gets a melee kill, she quips, "You might not want to tell your friends about that!"
  • Deadly Doctor: One of the best doctors in the world, Mercy can use her healing staff either to increase her allies' damage or as an improvised melee weapon.
  • Deal with the Devil:
    • Using her ultimate with the "Devil" skin, which changes her line to "Heroes never die... for a price."
    • If she's wearing her "Witch" skin, she'll also propose a deal to McCree (proposing to heal his arm), Ana (her eye) and Soldier: 76 (to undo the choices he regrets).
  • Difficult, but Awesome: Her damage boost functionality is rarely used, as there's always teammates to be healed and topped off. But knowing when to use it and coordinating with your teammates can turn a teamfight into a massacre. For a most basic example, you hear Roadhog saying "Get over here!" signifying a hit with his hook which is due to be followed up by his Short-Range Shotgun, boosting him for that one shot can mean the difference between a heavily wounded enemy escaping and a One-Hit Kill. And when she boosts an Ultimate...
  • Does Not Like Shoes: Played with. Her Summer Games 2017 Skin "Winged Victory" has her barefoot, albeit with heels.
  • Dude, Where's My Respect?:
  • Evil Laugh: Her "Witch" skin gives her one.
  • Fairy Sexy: Her "Sugar Plum Fairy" skin shows off her cleavage and her long legs.
  • Form-Fitting Wardrobe: Her regular outfit is Powered Armor with breasts outlined. In her "Sigrún" and "Valkyrie" skins, Mercy wears a breastplate with literal breasts cupped in the armor.
  • Four Gods: The Year of the Dog Chinese New Year event gives her Zhūquè, the Vermillion Bird. There is a stylized glowing symbol of a red bird on the flap of her dress.
  • Fragile Speedster: In-universe, her Valkyrie suit was created to allow her to speed to injured victims quickly and spirit them to safety. In gameplay, this means that Mercy's speed is dependent upon any teammates that are in range and within her line-of-sight. If she's following a Tracer or Genji, she's only slightly slower than they are. If she's following a Pharah or D.Va, she can fly alongside them for at least a short while. This information is crucial to keeping Mercy alive when an entire team wants her dead, as otherwise, she has no defense other than a pistol.
  • Genre Blind: In a kinder setting, her views on nonviolence and ethics might have paved a way for other heroes to follow. In the story itself, she can't even dissuade or prohibit Overwatch from weaponizing her Caduceus technology into a rifle and grenadier set that can actually IMPEDE people's ability to heal.
  • Gentleman Snarker: Though you're not going to hear it that often, she can be hilariously sarcastic to enemies she eliminates.
    Mercy: (after killing someone) Say "Ahhh!"
    Mercy: (after killing someone with a melee attack) You might not want to tell your friends about that!
  • "Get Back Here!" Boss: The good news is that Mercy is squishy and easily taken down one-on-one (though you may still want to be careful against that Blaster of hers). The bad news is that her Guardian Angel allows her to immediately fly off to a far away teammate, well away from your engagement range. And when you make your way to her, with a 1.5-second cooldown and an adequately spaced-apart team, she can fly away to another teammate and refuse to fight you on your terms. This doesn't even touch her in Valkyrie-mode, where she can manually fly herself away and out of your range for a good 20 seconds.
  • Gold and White Are Divine: Fitting her angelic appearance.
  • Guardian Angel: Her general motif, woven into her characterization with all the subtlety of a truck to the face.
  • Hair of Gold, Heart of Gold: Her hair is a light platinum blonde, and is one of the nicest characters in the game. Her "Valkyrie" skin also has blonde hair, though it's more golden.
  • Hartman Hips: Much like Symmetra, Mercy's hips are about as wide as her shoulders.
  • Healing Factor: Her Valkyrie suit will start to heal her one second after she last takes damage. During her Super Mode, it is uninterruptible by damage, making her that much tankier.
  • Heroic Suicide: Normally, it was common to see after a team wipe the remaining Mercy diving into the middle of the chaos to get a 5-man rez, but getting herself killed in the process. Not usually recommended if you actually plan on staying alive, but it can be a clutch recovery strategy to instantly bring the rest of the team back into the fight. She gained the same temporary invulnerability that her resurrected teammates did during the activation following a Season 4 patch, making this less frequent, but she lost it again following her Season 6 rework, though with Resurrect now being a single-target ability, such a sacrifice would be pretty inefficient.
  • Holy Halo: She has a golden headpiece that resembles one.
  • Hot Scientist: Her "Dr. Ziegler" skin is basically her everyday work clothes and glasses as a civilian doctor and medical volunteer. She still looks gorgeous.
  • Hot Witch: Her choice of costume for Halloween. Originally her costume was just found in a picture on some maps, but after fan outcry demanded it be a skin, she received the "Witch" skin for the first Halloween event.
  • Hero with Bad Publicity: Even as a medic with pure intentions and advanced technology on her side, Ziegler's ties to Overwatch precedes her, with her being outright told she wasn't welcome in places where she came to help.
  • Improbable Age: On two sides. On one hand, she's a definite Child Prodigy and Overwatch was interested in her early on, as per this picture, when she was 17, and tied with her official backstory. While she didn't join up with Overwatch immediately, she did become head of surgery at a prominent hospital before she joined, meaning she was at most in her late twenties when she ascended to head of surgery. Meanwhile, in the present day Mei comments that Mercy "hasn't aged a day" — it's heavily implied her medical technology has increased her lifespan as well those she helps save.
  • Innocent Blue Eyes: Has blue eyes, and is a kind and compassionate healer.
  • Jetpack: The Valkyrie suit is built with a jetpack modelled after a pair of wings. This lets her instantly fly to an ally's side and slow her own descent.
  • Lesser of Two Evils: She vehemently opposed Overwatch's militaristic approaches to global crises and their overarching aims, but she knew that without Overwatch's technology and resources, she would never have the ability to heal large numbers of people as efficiently or quickly.
  • Light Is Good: She wears equipment that makes her look angelic, only has a small sidearm for personal defense, her ultimate allows her to bring all her deceased teammates in the area back to life, and her backstory involves her having a very hard time reconciling her role as a healer with her employment by a militarized task force (even one as staunchly good and honorable as Overwatch was).
  • Magical Girl Warrior: Mercy's "Pink" skin from the Breast Cancer Research Foundation charity gives her an elaborate outfit that evokes this. The outfit is heavily themed around pink ribbon universally associated with breast cancer awareness, including a pink ribbon that intertwines with her chest armor around her neck, a Giant Waist Ribbon inlaid into her corset, her hair tied up into cute pigtails with pink ribbon, and just a touch of Frills of Justice. There are even some additional harp sound effects for some of her abilities.
  • Martial Pacifist: She hates violence and killing, but she has the option of using an auto-fire pistol with deadly accuracy.
  • Mass Resurrection: Prior to her Season 6 rework, Resurrect was her ultimate, able to instantly resurrect all allies within 15 meters.
  • Meaningful Appearance: Her outfit is predominately white, to denote her purity, medic role, and angelic motifs.
  • Meaningful Name: Her real name is Angela, a Latin form of the Greek αγγελος, which means "messenger of God" and is also one letter away from the word "angel." Also, her codename "Mercy" is an act of kindness and forgiveness given towards someone whom one would normally punish or harm. Her Valkyrie-themed skin is named "Sigrún" which means "victory rune" in Old Norse and is the name of a Valkyrie who fell in love with a human, the warrior hero Helgi.
  • Mechanically Unusual Fighter: While Mercy does has a standard pistol as her back-up weapon, she's the only character whose primary weapon buffs/heals her own team rather than attacks the enemy. If everything is going well, Mercy won't do a single point of damage to the enemy herself.
  • Mercy Invincibility: People she resurrects appear in a golden outline first and are invulnerable for a moment before they can resume play. Good when you're hurriedly putting away your drink after getting your respawn unexpectedly shortened, not so good when the enemy Junkrat notices it and already has a mine, a trap and a grenade lined up for when you get out of invincibility.
  • Modesty Shorts: In her "Pink" skin, Mercy wears small shorts under her skirt. They are barely bigger than underwear, however.
  • Ms. Fanservice: While her default outfits don't show much skin, it's completely form-fitting armor that gives her a noticeable bust, emphasizes her hips, and gives a good view of her legs. Her "Winged Victory", "Witch", "Sugar Plum Fairy" and "Atlantis" skins, though, are this trope played absolutely straight.
  • Mythical Motifs: She's designed after a Valkyrie from Norse Mythology. Her "Winged Victory" skin is also designed after Greek Mythology.
  • Negated Moment of Awesome:
    • Her Resurrect gives her the ability to swoop in after a kill on a critical target and undoing it with her Resurrect, making you have to kill them all over again regardless of how much you sank into it. This was even more the case before her Season 6 rework, where she could instantly revive her entire team at once, undoing that perfect ultimate team-wiping combo.
    • However, her Mass Resurrect also punished Ultimate over-stacking and/or lack of priority targeting. Furthermore, any negated moment for the enemy doubled as a grand moment for the Mercy and her team.
  • Nice Girl: She is easily one of the kindest characters in the game. She hates violence, cares deeply for her teammates, and dedicated her life to saving as many lives as possible. Even though she abhors Overwatch's methods, she still wants to help them and keep them all safe.
  • Nice Hat: "Combat Medic Mercy", her field gear in Overwatch's hayday, includes a white beret.
  • Nice Job Breaking It, Hero!: A common strategy prior to her rework (in which Resurrect was moved from an area-effect Ultimate to single-target standard ability) was to bait an enemy Mercy into Resurrecting her team, but saving an Ultimate or two of your own to immediately deal with the revived enemies. Thus, if a Mercy player wasn't paying attention, she wasted her Ultimate AND made it take even longer for her team to get back in the fight. A downplayed version of this can still happen with a single-target Resurrect—wait until she revives a high-priority teammate, then send that opponent back to spawn (placing Resurrect on a thirty-second cooldown having essentially accomplished nothing).
  • Not Allowed to Grow Old: Mercy appears virtually identical to how she did in an old photo with the founders of Overwatch and a young Pharah. Lampshaded in a conversation with Mei.
    Mei: Doctor Ziegler, I don't think you've aged a day since I last saw you.
  • Not the Intended Use: Initially following her 2017 rework, some Mercy players abused the relatively high-damage per shot and perfect accuracy of the Caduceus Blaster, along with the supreme mobility and Bottomless Magazines granted by her Valkyrie Ultimate, to take the fight to the enemy, gun down any hero in sight, and remain incredibly hard to hit while resurrecting fallen teammates all the while. Blizzard quickly nerfed both Valkyrie and the boost it gives to the Caduceus Blaster while acknowledging that this wasn't how they envisioned the post-rework Mercy to play.
  • Off-Model: Her cheeks are somewhat bloated in her "Winged Victory" skin.
  • Older Than They Look: At 37 years of age, Mercy still looks very youthful.
  • Omnidisciplinary Scientist: She's not only a surgeon and medical researcher, but also an expert in nanotechnology and nanobiology.
  • Orphan's Ordeal: "Valkyrie" shows that she's haunted by the loss of her parents, occasionally flashing back to her last memories of them from before and after they died. She empathizes strongly with the two children she rescues when she finds out their parents didn't survive Talon's attack.
  • Our Angels Are Different: Not actually an angel, but her design and personality invoke the overall imagery of one, being a kindhearted and compassionate doctor who wears a powered suit of armor that makes her look like an angel. A theatrical teaser has her appearing to an injured child like an angel from heaven, compassionately reaching out a hand towards her.
  • Panty Shot:
    • In her "Winged Victory" skin. Thanks to her Dangerously Short Skirt, Mercy's white panties are often exposed while she is flying, after she dies, or in certain emotes.
    • Her "Zhuque" skin also has this, albeit with black panties instead of white.
    • Her "Witch" skin has one too with black panties. The trope can happen in one of her highlight intros as well as in-game, at least in in-between frames.
  • Parental Abandonment: Her parents were among the many casualties of war.
  • Powered Armor: The Valkyrie suit allows her to reach allies in a short time and heal them efficiently.
  • The Quiet One: She doesn't appear to be very chatty unless a medical concern is involved, and she spent most of her appearances during the lore's first year silent. In fact, if you don't count gameplay (which isn't canon), the "We Are Overwatch" teaser (which isn't story-driven), or her role in Junkenstein (which is technically not her, but a character in a story being told by Reinhardt), she didn't canonically speak at all until Uprising, which was released over a full year after Recall.
  • Ranged Emergency Weapon: Much of Mercy's job is to heal teammates, but you can also swap to your Caduceus Blaster if the situation desperately calls for it. It's a projectile-based sidearm, which unfortunately makes it rather hard to hit at longer range on account of having to Lead the Target. On the other hand, it deals good enough damage, has no damage fall-off and has perfect accuracy, so much it may as well be a Lethal Joke Item.
  • Rays from Heaven: In true angelic fashion, these show up when she arrives to heal an injured Mei during "Zero Hour".
  • Recurring Element: A fair-haired, benevolent and compassionate staff-wielding female character who opposes violence and advocates peace, only to be stymied by the belligerent nature of those around her. Jaina Proudmoore says "hello." Time will tell if Mercy can manage a better track record.
  • Regenerating Health: Mercy's health regenerates if she goes a second without taking damage.
  • Reluctant Warrior: Abhors combat and violence, but is even more unwilling to stand on the sidelines and just watch people get hurt.
    I never wanted to be Mercy. It was something that was thrust upon me. The Valkyrie suit was to prove a point: that my technology worked. But I knew how other people saw me. How my teammates wanted me shoulder to shoulder with them.
    And so, little by little, Dr. Ziegler withdrew, and Mercy took her place.
  • Sexy Backless Outfit: Mercy's "Pink" skin has a deep back plunge.
  • Secret Keeper: As of "Valkyrie", she knows that Morrison, Ana, and Gabriel are alive after the first two seek her out for medical assistance.
  • She's Got Legs: Boy, does she ever. The good doctor is tall and her costume doesn't hide her legs. Made more apparent in her "Combat Medic Ziegler", "Witch", and "Winged Victory" skins.
  • Ship Tease: With Genji. Both have special lines if the other dies and he is shown sending her a letter in the Christmas comic (though it isn't shown what is written in it). They also have special voice lines which are heard during White Day/Valentine's Day where they give each other chocolate.
  • Shoot the Medic First: While this applies to all Heroes with the capability to heal others, Mercy is perhaps the most dangerous support to leave alive if she's on the enemy team, because her Resurrect can bring back a teammate (and more than one in previous iterations) within a short period of time. For these reasons, Mercy was initially the only character who calls out for help when she takes damage.
  • Simple Staff: While her Caduceus Staff is mainly for support, it can be used in melee attacks.
  • Simple, yet Awesome: She's not the flashiest or most exciting to play of Supports, but her simple kit allows her to heal or boost extremely mobile members of the team other healers might not be able to keep up with, and her Resurrect can be game-changing when used right.
  • Skill Gate Character: Mercy is incredibly easy to pick up as she has a relatively simple kit. Her playstyle is also very forgiving, allowing players to get away with mistakes most of the time. At higher levels, playing Mercy requires great game sense and a different resurrection criteria because players in those levels are savvy to her tactics and will focus her down. Hard.
  • Smug Smiler: Very much Played for Laughs in one of her emotes titled "No Pulse" where she checks her own pulse before giving the most condescending smile possible to anyone watching.
  • Squishy Wizard: She uses healing and buffing abilities, with only a pistol and a quick melee for dealing damage by herself. While her health is average (and regenerates over time), she has no barriers or defensive abilities, and her mobility relies on the positioning of her teammates, not just herself. Mercy getting cornered alone by any other character puts her at a significant disadvantage.
  • Super Mode: Her Valkyrie ultimate amounts to this, granting the ability to heal or boost multiple allies at once with her Caduceus Staff, a Bottomless Magazine for her Caduceus Blaster, the ability to fly freely at a relatively high speed, and uninterruptible health regeneration.
  • Symbolic Wings: Aside from her jetpack looking like a pair of wings, she has Mercury's Wings on some of her outfits.
  • Teen Genius: She was a teenager when she first met Overwatch and was already helping to pioneer new medical breakthroughs that would lead to the creation of her biotics technology once she earned her MD and PhD.
  • Underestimating Badassery: Do not underestimate the Caduceus Blaster. While easy to dodge at long distances, it does great damage per shot (especially on a headshot) and boasts perfect accuracy, making it surprisingly lethal in the hands of a good Mercy, as videos like these show.
  • Valkyries: Her "Sigrún" and "Valkyrie" skins are based off of this trope, complete with Mercury's Wings on the head.
  • Wearing a Flag on Your Head: Her Summer Games 2016 skin "Eidgenossin" recolors her Valkyrie suit to a Swiss flag theme, and adds the white cross on her chest and back train.
  • What the Hell, Hero?: She expresses great disapproval with Ana for using her biotic technology in an offensive capacity.
  • White Magician Girl: Her healing powers are entirely based on technology, but this trope still counts.
  • Zettai Ryouiki: In her "Witch" outfit. That should give you a good idea of how much of a Ms. Fanservice outfit it is.

Moira - Ireland


Moira O’Deorain

Species: Enhanced human

Age: 48

Occupation: Geneticist; Minister of Genetics of Oasis

Base of Operations: Dublin, Ireland; Oasis, Iraq

Affiliation: Talon; Blackwatch (formerly)

Appearances: Moira Origin Story (focus)

Appearances (comics): "Masquerade" (cameo), "Retribution"

Appearances (Archives events): Retribution
"What an interesting hypothesis."

"Science will reveal the truth."

Voiced by: Genevieve O'Reilly (English), Sarah Souza (Latin American Spanish), Esther Solans (European Spanish), Déborah Perret (French), Mie Sonozaki (Japanese), Mi-na Lee (Korean), Marcella Silvestri (Italian), Natalia Kolodyazhnaya (Russian), Magdalena Cielecka (Polish), Isis Koschdoski (Brazilian Portuguese), Alexandra Lange (German)

Equal parts brilliant and controversial, scientist Moira O'Deorain is on the cutting edge of genetic engineering, searching for a way to rewrite the fundamental building blocks of life.

Over a decade ago, O'Deorain made waves when she published a controversial paper detailing a methodology for creating custom genetic programs that could alter DNA at a cellular level. It seemed like a promising step toward overcoming diseases and disorders and maximizing human potential.

Dissent among her peers soon followed. Many considered her work to be dangerous because of its perceived ethical shortfalls, and O'Deorain was even accused of having the same unchecked desire for scientific advancement that some believed had caused the Omnic Crisis. In addition, other geneticists were unable to reproduce the results of Moira's research, which further called her discoveries into question. Instead of kickstarting her career, her paper seriously damaged her reputation.

She received a lifeline in an offer from an unlikely source: Overwatch's covert ops division, Blackwatch. She continued her work in the shadows while developing new weapons and technologies for the organization. Her employment was a closely kept secret until it was uncovered during inquiries following the Venice incident. Many high-ranking Overwatch officials disavowed all knowledge of her affiliation with them.

After Overwatch was disbanded, O'Deorain was forced to turn to unconventional sources of funding. This time, she was invited to join the scientific collective that had founded the city of Oasis. Yet some have whispered that the shadowy Talon organization had already been supporting her for years, aiding her experiments in exchange for utilizing the results for their own purposes.

Though O'Deorain will go to any lengths to make scientific breakthroughs, her work is still unknown to most of the world. But now that she has been freed from all constraints, it is only a matter of time before everything changes.

Moira as a Support/Offense hybrid who can deal damage to her enemies as well as heal her allies.
  • Her weapon is Biotic Grasp, a twin set of gauntlets which unleash two distinct types of close-range beams:
  • Her Primary Fire, Regeneration, releases a spray to heal allies (but requires a meter to use), while her Alternate Fire, Decay, locks onto and continuously damages a single target, healing her and charging up her Regeneration much faster.
  • Biotic Orb allows her to create two different types of rebounding orbs that can either heal nearby allies or damage nearby enemies.
  • Fade, allows her to become invulnerable as she teleports a short distance in front of her.
  • Her ultimate, Coalescence, causes Moira to fire a gigantic laser in front of her that heals allies and can pass through barriers to damage enemies.

  • Absolute Cleavage: Her "Glam" and "Moon" skins have this going on.
  • Airplane Arms: At least to others in-game, she trails her arms behind her when she runs. Oddly, playing her in first-person view has her palms in front of her for clarity purposes.
  • Animal Motifs: Not nearly as much or as obvious as D.Va but Moira tends to be associated with rabbits in a few sprays and icons and is seen experimenting on one in her origin video.
  • Area of Effect: Like Lucio, Moira's healing (through Biotic Grasp's Regeneration, her healing Biotic Orb, and Coalescence) has an area-of-effect. Unlike Lucio, however, her healing abilities cannot be used constantly (Biotic Grasp has a resource meter that has to be replenished by doing damage or waiting, Biotic Orb will disappear after replenishing a set amount of HP and has a significant cooldown, and Coalescence is an ultimate). Additionally, her damage-based Biotic Orb and Coalescence provide area-of-effect damage.
  • Armor-Piercing Attack: Coalescence bypasses barriers like Reinhardt's and Orisa's shields, preventing them from protecting their teammates from the beam or stopping Moira's teammates from being healed by the beam. The only blockade it cannot pass is Mei's Ice Wall.
  • Armor-Piercing Question: When Mercy calls Moira out on her unethical research, Moira asks her if she can deny the breakthroughs and discoveries she achieved. Mercy cannot answer, as Moira predicted.
  • Back-Alley Doctor: Has shades of this. Moira's main hurdle is that her methods were highly controversial in the field of medicine which made her an outsider and forced her to work in the shadows. In fact, she's brought into Blackwatch almost specifically because her illicit means could better aide Gabriel Reyes with his condition.
  • Bad People Abuse Animals: Implied. Her "Nervous" spray and "Coinin" player icon depict one of her lab bunnies looking concerned as if saying This Is Gonna Suck. On the other hand, there is a spray showing her seeming quite friendly with dogs.
  • Berserk Button: Her tone gets noticeably more defensive and angrier (if still deadpan) when a fellow scientist or medic character questions her experiments.
    Mercy: Describing your work as unethical would be a kindness.
    Moira: "But the true question is whether or not you can deny my discoveries. (quiet pause) No. I didn't think so.

    Winston: Overwatch had good reason to shut down your research.
    Moira: I shouldn't be surprised at such a narrow opinion coming from a
    jumped. Up. Ape.
  • Bifauxnen: She has short hair, a rather angular face, a slim build, and a low voice. But what really puts it over the edge are the shirt and tie she wears in her origin story video and in some of her sprays. And then her "Glam" and "Moon" skins are pretty much knock-offs of Ziggy Stardust, David Bowie's most Bishōnen stage persona.
  • Big Bad Ensemble: Is part of Talon's Inner Council, making her one of the principal antagonists of the setting alongside Reaper and Doomfist, without getting into Vishkar (who may or may not be connected to Talon through Sanjay), the God Programs, and the Conspiracy.
  • Bilingual Bonus: She has several quotes in Irish.
  • Blank White Eyes: Her "Banshee" Legendary skin for the 2018 Halloween Terror event gets rid of her pupils and irises entirely for white, vacant eyes.
  • Blue-and-Orange Morality: To Moira, if it helps scientific progress, it is good. It's for this that she completely lacks any prejudice towards omnics; while she doesn't care about them (or many others) as people, she finds even the concept of prejudice woefully backwards and a limiting factor on the technology used to create them.
  • Boyish Short Hair: She has short and spiky hair that furthers emphasizes her Bifauxnen appeal.
  • Bright Is Not Good: She uses the same bright yellow biotics technology used by Mercy and Ana to heal, but also weaponizes it similarly to Ana with her damaging abilities.
  • Cold Ham: Almost always speaks in a low and controlled voice but is still prone to some exuberant speech patterns.
  • Combat Medic: While she doesn't have as high raw DPS as Zenyatta and her healing is stronger stat-wise, she has just as many options for damaging her enemies as much as healing her allies, usually making her pretty deadly in a one-on-one fight. In fact, her main weapon/healing option requires her to perform the former in order to do the latter, including healing herself. Her Biotic Orb in particular can be devastating against divers, especially in closed spaces.
  • Contralto of Danger: Her voice is deep and commanding.
  • Cool Mask: She wears a silver mask on her right eye that's slightly reminiscent of the one popularized in The Phantom of the Opera. Her Year of Rat Legendary dresses her in ogre themed mask dancer attire, reminiscent of the Talchum (탈춤).
  • Crippling Overspecialization: Subverted; Moira's specialization is survivability and extremely powerful healing. However, this comes as a cost of her being the only Support hero that offers no utility that can save teammates from extremely high burst damage or from abilities that nullify her powerful healing like Ana's Biotic Grenade or D.Va's Defense Matrix. This USED to be the main weakness that held her back prior to Sigma's launch because you could always run another Hero with supportive capabilities/a third healer if absurd survival is what you needed. POST Sigma though with the the amount of options to run support had shrunk immensely (You now can only run 2 supports, in the specific support category; many players treated characters like Soldier Torbjorn or Sombra as support heroes at High skill levels). With these changes the meta shifted heavily to high survivability and the importance dealing with barriers. Moira is not only the support with the best solo survivability and best overall healing to ensure the same for her team, but her orbs also penetrate barriers, and her ultimate does the same. This lead to Moira quickly ascended in usage due to no other support being able to completely bypass barriers at a time where good barrier usage shut down practically everything. This lead Moira to being generally considered one of the best healers in the game even after barriers as a whole got nerfed solely because of how she can fit into just about every team as the the main healer.
  • Creepy Long Fingers: She has very long, crooked fingers. Along with her Femme Fatalons, it only makes her look more like an evil sorceress.
  • Dark Action Girl: A villainous female fighter like her Talon teammates Widowmaker and Sombra, but she might actually have them beat in the "dark" department, given that she doesn't really have any sympathetic backstory to her. While Widowmaker was forced into evil by no choice of her own and Sombra was at least orphaned as a youth and later targeted by the Conspiracy, Moira is fully committed to scientific advancement, no matter the cost.
  • Dark Is Evil: In addition to wearing an all black outfit, some of her attacks use dark energy.
  • Deadly Doctor
  • Deadpan Snarker: She has an icy, classy sense of humor.
    (after killing an enemy) "Thank you for your contribution."
  • Does Not Like Shoes: Goes barefoot in her Banshee outfit.
  • Dramatically Missing the Point: Moira seems genuinely fond of her old teammates from Blackwatch, and tries to reminisce on old times. Including with the ones who are now with the good guys. But she also seems completely unable to understand why things have changed, or why Genji and McCree hate her so much now.
  • Dr. Jerk: Moira is not the nicest person around, and if anything there are next to no characters who can get along with her. Precisely because of her methods as a doctor. Her dismissive and condescending responses when confronted over the matter don't help.
  • Duality Motif: She has Heterochromia, her gender expression is very androgynous and she wields both the healing and decaying capabilities of Biotic tech. Her left arm is normal and is used to heal, while her right is full of Tainted Veins and is used to kill, and her Coalescence ult combines the two. Further, she combined the aesthetics of a sorceress, but with explicitly science-based powers.
  • Early-Bird Cameo: She showed up on the Talon Council in Doomfist's "Masquerade" comic three months before her official reveal.
  • Energy Ball: Her Biotic Orb, which can be set either to heal or to hurt. The orb itself will perform its function by lashing energy tendrils toward its intended target, so its area of effect is significantly bigger than the orb itself.
  • Even Evil Has Standards: Despite her Evilutionary Biologist credentials, she bluntly criticizes the way the British government treats Omnics when she spawns on King's Row.
    Moira: The government here has such medieval views towards omnics.
  • Evil Counterpart:
    • To Mercy. While Mercy is a kind-hearted doctor who seeks to save lives through ethical methods, Moira is more of a Mad Scientist who seeks to push the boundaries of what science can achieve. One of her experiments included Gabriel Reyes, implying that Moira, in her time with Blackwatch, was at least partially responsible for turning Reaper's genetic problems into his so-called "curse". She even has her own Blackwatch version of the Valkyrie suit, which is notably Red and Black and Evil All Over and features a headpiece that resembles curled horns in contrast to Mercy's brighter palette and angelic halo, as well as being a reversed version of her halo. They also have matching sprays of them standing back to back, as well as another one where Mercy is looking up ("Light") and Moira is looking down ("Shadow").
    • Also to Zenyatta. The Omnic monk uses his spirituality to help all and his abilities seem to be rooted in mysticism and exploiting the forces of harmony and chaos. Moira's abilities share the same color scheme and use of spherical shapes, but are firmly rooted in the setting's scientific achievements and she intends to advance her experiments regardless of what stands in her way.
  • Evil Is Angular: She's very sharp, both in character design and mental acuity, with a very pointy chin and prominent cheek bones; elongated, bony fingers; long, sharp nails; her sleeves have wide, flowing ends that taper at the bottom; her shoes are pointy with a few Spikes of Villainy on them; and when she runs, her arms trail behind her, turning her entire body into an arrow.
  • Evil Makes You Ugly: The hand she uses for killer biotic energy is paler than the other, has longer and sharper fingernails, and the tips of her fingers are a sickly purple.
  • Evil Redhead: She has red hair and works for Talon. And if you check the page for that trope, traditionally red hair is supposed to be a mark of a witch, to add to her sorceress theme.
  • Evilutionary Biologist: She's noted as having an insatiable desire for human advancement, not unlike the scientists who helped start the Omnic Crisis. The City of Oasis noticed this and invited her to become their Minister of Genetics.
  • Evil Sorcerer: It's actually technology, but her powers are essentially Magic From Science.
  • Evil Sounds Deep: She has a distinctively low voice.
  • Facepalm: One of her sprays shows her doing this, and she also has an emote of it.
  • Fashionable Asymmetry: Building off her Duality Motif, Moira wears a silver mask only over her right eye and in many of her legendary skins, her Red Right Hand will bare a single glove or wrapping of some sort. She also has a habit of painting her nails on one hand a entirely different color than the other.
  • Femme Fatalons: To further her sorceress-like appearance. They look somewhat similar to Sombra's hacking cybernetics, though presumably are used quite differently.
  • Fingerless Gloves: Sports a single one in her "Glam"/"Moon" skins.
  • Finger-Tenting: Featured in both her "Steepling" victory pose and "Plotting" spray. "Plotting" itself is a Shout-Out to the famous "Gendo Pose."
  • Flash Step: Fade looks this way, briefly making her untargetable and invisible before she reappears a short while later.
  • For Science!: She's constantly seeking new advancements in genetics and biotics technology, regardless of whether or not it's used to heal or inflict grievous harm. Her origin story states that she doesn't like ethical restrictions, and turned to Blackwatch to move her experiments forward, and later joined Talon so that nobody could tell her what she can or cannot do.
  • The Friend Nobody Likes: Most of her interaction with former Overwatch and Blackwatch members are antagonistic. Even on her side, Reaper makes it clear that he isn't thrilled about his condition, which is all but stated to be Moira's doing.
  • A God Am I: When she really starts going on a tear she shows shades of this, along with a maniacal cackle. Her catchphrase is even "Surrender to my will!"
  • Goth: As it's the darker color swap of her "Glam" Legendary, her "Moon" skin encompass Gothic glam rock fashion akin to KISS complete with black hair, black lipstick and nails, and a choker.
  • Graceful Loser: Moira's respawn quotes are oddly humble, which is a huge contrast to her usually haughty demeanor.
"There was a flaw in my approach."
"We all must make sacrifices in the name of Science."
  • Gradual Grinder: Her weaponry doesn't do a lot of damage upfront, but she has infinite ammo and her Biotic Grasp is difficult to dodge unless you get out of range (which is difficult since it's quite long). This adds up to a lot of damage over time, so it's easy to get picked off by Moira if you aren't paying attention.
  • Gradual Regeneration: While Biotic Grasp's Regeneration can be sustained for more potent burst healing, even a quick spritz will apply a temporary regeneration status buff to allies, allowing Moira to conserve her resources.
  • Hartman Hips: Not as obvious as others due to her choice of clothing but Moira's hips are noticeably more pronounced than the rest of her narrow physique. Her "Blackwatch" and "Scientist" skins especially highlight this.
  • Healing Shiv: Coalescence is capable of both healing allies and damaging enemies, although it's much more effective at doing the former.
  • Hypocrite: Averted. You would expect someone with Moira's personality to expect other people to pay the price for the new world she wants to create. But her respawn lines show that she accepts personal sacrifices for the cause philosophically, and we also see that she is willing to perform painful and probably dangerous experiments on herself.
  • Ink-Suit Actor: She bears a certain amount of resemblance to the actress playing her, Genevieve O'Reilly.
  • Insufferable Genius: Very much so, especially around McCree who she deems Book Dumb throughout most of Retribution. She's generally very high and mighty about the benefits of scientific achievement, be it her own or others, and her flowery speech and victory poses always radiate a sense of pompous arrogance.
    (during a kill streak) "My keen analytical mind detects a pattern forming."
  • Jerkass: She's smug, condescending, and snarky, seeming to look down on everyone around her and doesn't get along with a great majority of the cast, not that it seems to bother her.
  • Kamehame Hadoken: Coalescence fires a large, continuous beam in front of her. In an interesting twist, it also functions as a Healing Shiv.
  • Kick the Dog: She has a pre-game interaction with Mei that's... pretty brutal.
    Moira: Dr. Zhou, I'm interested in your colleagues' research into the long term effects of cryogenic freezing.
    Mei: Oh... well, yes, I'm sure... maybe... (sniffs)
  • Labcoat of Science and Medicine: Wears an especially long one in her origin video as part of her work attire. This was made into a skin during the 2019 Archives Event.
  • Lack of Empathy: As another huge contrast to Mercy whose defining strength can be her strong empathy for others, Moira lacks it entirely, only caring for her own personal gain and using her experiments to test the limitations of human kind to appease her own curiosity, no matter how badly she might screw someone over in the process.
  • Lady of Black Magic: A scientific variant. Moira is a villainess with no regard for ethical guidelines in the name of technological advancement, looks like a sorceress with a black robe and witch-like fingers, has offensive abilities which wield biotic energy that are highly reminiscent of magic, and conducts herself with an arrogant and aristocratic air.
  • Lean and Mean: She's one of the tallest and thinnest humanoid female characters in the roster, even standing a few inches above some male heroes.
  • Life Drain: Moira's damaging biotic energy siphons the life energy from her enemies, healing herself and filling her biotic meter, allowing her to heal her teammates. This is demonstrated in one of her emotes where she releases some life-giving biotics with her left hand, then drains them away with her right hand.
  • Mad Scientist: She's considered such by the populace at large, and she doesn't appear to deny it or care much. And on that note, she considers Reaper's condition to be a success.
    Moira: Your body seems to be adapting well to the changes, Gabriel.
    Reaper: You call this well?
  • Magic from Technology: Many of her abilities are basically this: she uses hand gestures to attack and use her abilities instead of any obvious weapons, teleports in a flash of shadow, and describes her weapons as "her will imposed on reality," a common description of magic.
  • Meaningful Name: Deoradhain (anglicised as Deorain) is Irish for "exile".
  • Mechanically Unusual Fighter: Her primary weapon(s) behave unlike any other in the game. Her actual damage comes from her secondary fire, which is a beam-type weapon that infinitely drains her enemy so long as her target is vulnerable, in range, and in her relatively small crosshairs. Her primary fire is a healing spray that's meter-based in lieu of an ammo/magazine system, recharging slowly over time, but filling much faster from using her secondary, necessitating she regularly use both.
  • Mismatched Eyes: Her right eye is red, and the left one is blue, mirroring David Bowie's heterochromia. A spray shows that it was already present when she was a child (though less vividly coloured), rather than being the result of her genetic self-experimentation.
  • Nerd Glasses: Her "Foundation" spray reveals she wore a pair of giant, oval rimmed glasses as a child.
  • Nice Hat: During her time in Blackwatch and as seen in "Retribution", Moira wore an awesome black beret with the Blackwatch logo into combat.
  • The Nicknamer: Back in Blackwatch, Moira rarely ever referred to McCree by name and would simply call him "cowboy".
  • Ninja Run: Moira runs around the battlefield with her head tilted forward and her arms back with posture that would make Naruto proud.
  • Noblewoman's Laugh: A short but suitably aristocratic one.
  • No Celebrities Were Harmed: She's very clearly supposed to take after David Bowie's Ziggy Stardust persona, which, coupled with her androgynous appearance, makes her resemble Tilda Swinton. Her unlockable "Glam" and "Moon" skins makes it even more obvious.
  • No Cure for Evil: Played with. Moira's healing is more potent than her damage, but what she lacks, in contrast with other supports/healers, are utility and buffs.
  • No Brows: Though it didn't make it to her final model, Moira's concept art has her lacking her natural eyebrows and instead the two metallic black implants in her forehead. For sake of compromise, her "Glam" and "Moon" skins have her eyebrows completely shaved off.
  • Obviously Evil:
    • To a perhaps even greater extent than Widowmaker and Reaper. Not only does she wear all black, but she looks and acts like an evil sorceress. She also lacks any sympathetic background, unlike Amélie and Gabriel.
    • She even had this in her earlier days with Blackwatch. On top of her already then-controversial reputation, one has to wonder what they were expecting when she had a red and black-colored devil-themed Valkyrie suit.
  • Odd Name Out: Out of all the other playable Talon agents, she's the only one who doesn't have a code name.
  • Older Than They Look: The art style doesn't make it exactly obvious, but Moira is in her late forties, yet doesn't look older than 30.
  • Our Banshees Are Louder: She has a "Banshee" Legendary skin for the 2018 Halloween Terror event.
  • Pet the Dog: Literally. One of her sprays shows her with pet dogs, seeming quite fond of them. Less literally, she also seems genuinely committed to science and considers discrimination against omnics medieval. Her respawn voicelines also indicate that, while she'll happily experiment on others, she accepts any personal sacrifices philosophically as well.
  • Painfully Slow Projectile: Not as slow as Symmetra's Photon Projector orb, but Moira's Biotic Orb is fairly slow moving and can usually be sidestepped fairly easily to minimize potential damage (unless you try your first instinct and move backwards from the same direction, in which case it'll keep pace with you), but this also means that it's better at healing allies as it's easier to keep them close to the orb. Its ability to bounce off walls further increases its healing and damage potential in tight spaces.
  • Pinball Projectile: A rather slow-moving example, but her Biotic Orbs bounce off of nearby terrain, which can make closed, indoor spaces a blessing for allies with her healing orb or a terror for enemies with her damage orb.
  • Professor Guinea Pig: Her origin trailer shows her doing experiments on herself or at least applying her research to enhance herself. A couple of her sprays also show this, especially "Self Experimentation", which shows her fighting through the pain as her right arm suffers the effects of an injection.
  • Qipao: Her Year of the Dog spray titled "Dog Person" has her wearing a short purple variant while sitting in a chair accompanied by two dobermans.
  • Red Right Hand: The hand she uses for harming looks noticeably paler and sicklier than the one she heals with. Her "Self-Experimentation" spray shows that her arm also has Tainted Veins.
  • Reverse Arm-Fold: Moira is a frequent user of this pose, as seen in her "Prim" victory pose and the Retribution opening cutscene.
  • Sadist: If her Biotic Grasp lines are anything to go by, Moira seems to derive immense joy from the suffering of others, often times moaning in pleasure or commenting with malicious glee on how her opponent is decaying before her. Retribution all but confirms this as she's the only one who grins to herself upon taking out her share of guards and when Gabriel shoots Antonio, setting off the alarm that triggers the plot she offers a very pleased smirk that heavily contrasts McCree's anger.
  • Skill Gate Character: Arguably even more than Mercy. Moira can pump the heals like no other, she can easily self-heal with Biotic Orb or Biotic Grasp, and Fade is a tremendously powerful 'get out of jail free' card at a ridiculously low 6-sec cooldown. What she lacks though, are game-making or game-changing abilities. Coalescence heal isn't going to keep your allies alive under heavy damage unlike Transcendence, she has no ability to start fights like Nano-Boost, and she doesn't have any tool other than healing to actually increase her teammates' survivability like Immortality Field or Armor Kit.
  • Smug Smiler: While the other supports have warm and inviting expressions in their icons, Moira's smile looks far more self satisfied than friendly. It's something of a default expression if she isn't glowering.
  • Squishy Wizard: Zig-zagged. She is a 200 HP character with no armour or shields and can quickly fall to burst damage, but in a protracted duel, she can use Biotic Grasp and Biotic Orb to heal herself. Her Fade is actually one of the most powerful escape abilities in the game by now - after being patched, she can use it to escape stuns, letting her survive otherwise utterly lethal combos including some dreaded ultimates. Teams with good communications will call out when she has used Fade because she's borderline unkillable before it.
  • Teeth-Clenched Teamwork: Technically everyone is on the receiving end of this when paired with her, though this trope is in full force with Mercy who she seems to have some history with, see Berserk Button.
  • Token Evil Teammate: She fits the villainous support role very well. Unlike most of the other villains, she completely lacks a sympathetic backstory and is written as a Mad Scientist bent on "improving" humanity in any way possible. McCree in particular thinks hiring her to Blackwatch was a terrible idea.
  • Villainous Cheekbones: She has distinctly angular features, befitting her "evil sorceress" design.
  • Visionary Villain: She doesn't have any inherently "evil" motivations, and her overall goal is to improve humanity through genetic modification. Unfortunately, she really doesn't care for things like ethics, and she'll even be a part of Talon if it means she can continue her work.
  • White Hair, Black Heart: Her Pale and Banshee skins dye her hair a silver-white.
  • Wicked Cultured: On top of her aristocratic tone and Noblewoman's Laugh, she expresses herself in a distinctively eloquent and well-spoken manner, often using flowery turns of phrase where simpler ones would have worked just as well. Her dialogue in Retribution upon reaching the museum shows she has quite the fondness for art and she shares Gabriel's fondness for elaborate costumes. On top of that, if she looks through the telescope on the Horizon map, she'll quote Oscar Wilde.
  • Yin-Yang Bomb: She has a theme of mingled energies, opposing philosophies or ideas, healing and hurting, and her ultimate is an actual healing/damaging beam attack.

Zenyatta - Nepal


Tekhartha Zenyatta

Species: Omnic

Age: 20

Occupation: Wandering Guru, Adventurer

Base of Operations: Shambali Monastery, Nepal (formerly)

Affiliation: The Shambali (formerly)

Appearances (comics): "Reflections" (cameo)
"We are in harmony."

"True self is without form."

Voiced by: Feodor Chin (English), Arturo Mercado Jr. (Latin American Spanish), Abraham Aguilar (European Spanish), Mammoth Nishio (Japanese), Marc Perez (French), Ricardo Juarez (Brazilian Portuguese), Gabriele Calindri (Italian), Frank Schaff (German), Hyo-min An (Korean), Li Yong (Taiwanese Chinese), Lǐyuán Tāo (Mandarin Chinese), Krzysztof Dracz (Polish), Vadim Maksimov (Russia)

Zenyatta is an Omnic monk who wanders the world in search of spiritual enlightenment. It is said that those who cross his path are never the same again.

Years ago, following the Omnic Crisis, a group of outcast omnic robots experienced what they described as a spiritual awakening. They abandoned their preprogrammed lives to establish a communal monastery deep in the Himalayas. After many years of meditation on the nature of existence, they came to the belief that they were more than artificial intelligence and that, like humans, they possessed the essence of a soul.

Recognizing the spiritual equality they held with humans, the monks, led by the enigmatic robot known as Tekhartha Mondatta, sought to heal the wounds caused by the Omnic Crisis a generation earlier and bring humans and robots back into societal harmony. Their message was embraced by millions around the world, and they became global celebrities.

But one monk, Zenyatta, disagreed with this new direction. He believed that the way to repair the problems between humans and omnics was not through dogmatic teaching but through interpersonal connection and engagement.

Ultimately, Zenyatta followed his own path. He chose to leave the monastery and wander the world, helping those he meets to overcome their personal struggles and find inner peace. But, when necessary, he will fight to protect the innocent, be they omnic or human.

Zenyatta is a unique Support character who manipulates special Orbs to hinder enemies and assist allies.
  • His Orb of Destruction is his method of attack, where Zenyatta imbues his orbs with destructive energy and fires them at foes. They can be fired either individually, or charged for a rapid-fire attack.
  • Orb of Harmony projects an Orb to an ally that heals them over time so long as the Orb is attached to them.
  • Orb of Discord, links an Orb to an enemy that amplifies all damage dealt to them. Both Orb of Harmony and Orb of Discord can only affect one person at a time, and require that Zenyatta keeps their targets in his line-of-sight. A marker will also appear for each Orb, allowing Zenyatta to detect discorded-enemies who are out of sight for a short time.
  • His ultimate, Transcendence, causes Zenyatta to enter a transcendent state, disabling his attacks and abilities but making him immune to all damage, and constantly restoring the health of nearby allies so long as he remains in the state.

  • Anti-Gravity Clothing: His Orbs float in a circle around his neck and spread out to surround his whole body when he goes into Transcendence.
  • The Atoner: He was originally part of a group of religious Omnics who sought to mend their negative public reputation brought on by the Omnic Crisis.
  • Badass Baritone: Zenyatta's voice is consistently deep, soft, and synthesized. Even in battle, he remains calm, composed, and almost never raises his tone (even if killed/about to lose a round). The main exception is when he's being charged toward a wall, obstacle, or pit by Reinhardt.
  • Badass Preacher: Zenyatta's not only a friendly and philosophical monk, but is also very capable in battle.
  • Bald of Awesome: Appears this way, even though he's a robot.
  • Becoming the Costume:
    • His "Nutcracker" skin changes his ultimate callout to "Experience festivity!"
    • His "Cultist" skin replaces many of his lines to be far more ominous and creepy, including changing his ultimate callouts to "Pass into the unknown..." and "Experience... nothingness..."note 
    • His "Fastball" skin changes a few of his lines to resemble baseball slang, including "Here's a little chin music" while tossing out Discord Orb.
  • Benevolent A.I.: He's an Omnic who seeks to find inner peace and help others, both human and Omnic, do the same.
  • Beware the Nice Ones: The description of his Orb of Discord states that it exposes the target's darkest fears and thoughts right into their face. This is coming from the most peaceful, zen character in the game.
  • Charged Attack: His secondary fire allows him to charge up his orbs, then fire a volley of up to 5 orbs with perfect accuracy.
  • Cthulhumanoid: His "Cultist" skin turns him into a Mechanical Abomination with Cthulhu-esque robotic tentacles coming from his chin. Keeping with the theme, his orbs turn into ornate eyes. He also gets some exceptionally creepy voice lines like "Zenyatta is everywhere", "Listen to the whispers of madness" and "Be consumed by the shadows" to go with this look.
  • Combat Medic: He has more of an emphasis on dealing damage than other Supports, and is often compared to a DPS hero with healing capabilities like Soldier: 76. His healing, Orb of Discord and ultimate are definitely handy, and his orbs deal respectable damage, are perfectly accurate, and don't suffer long-range fall-off (though they require leading the target to hit consistently).
  • Comically Missing the Point: If he and Zarya are on the same team, Zarya will openly share her Omnic-phobic suspicion of him with "I've got my eye on you, Omnic." Zenyatta instead takes this as a declaration of protection, and returns the favor by cheerfully saying "And I will watch your back in turn."
  • Cranial Processing Unit: Shots to his head cause double damage just like any other character. This isn't just for the sake of gameplay, as the Alive short shows the similarly-designed Mondatta dying when Widowmaker shot him in the head.
  • Damage-Increasing Debuff: The unique power behind Zenyatta's Orb of Discord, which remains on his target unless switched onto someone else or they leave Zenyatta's line of sight. Considering the fact it marks the target pretty noticeably, an ally team will ideally want to prioritize melting them as fast as possible.
  • Difficult, but Awesome: His Orbs of Destruction are projectiles that require leading the target to hit consistently, he has no mobility options, and keeping track of his Orbs of Harmony and Discord can be difficult in the middle of a firefight... but he has enough firepower to shred most characters in seconds, his Orbs' effects allow him to be useful in nearly any situation, and his Ultimate is extremely potentnote  and can win games all by itself.
  • Dissonant Serenity:
    • Always maintains a peaceful expression on his face and speaks like a holy saint even as he beats the stuffing out of his enemies. As a robot, he appears to be literally incapable of doing otherwise.
    • He encourages his teammates to "experience tranquility" while using his Transcendence Ultimate, even if they're in the middle of a team fight.
  • Energy Ball: His Orbs act as these.
  • Enlightenment Superpowers: His enlightenment has reached a point where he's able to enter a state of higher existence in his Transcendence ultimate, allowing him to heal close allies and negate all damage done to him by enemies.
  • Eyes Always Shut: His default expression, even though as an Omnic he was likely built to appear that way.
  • Eyes Do Not Belong There: In his "Cultist" skin, he has green eyeballs on the palms of his hands.
  • Friendly Rivalry: If Genji is on the enemy team, the two will treat their skirmishes like a sparring session.
    Zenyatta: I win this round, Genji.
  • Full-Contact Magic: When launching his orbs at enemies, Zenyatta punches and strikes with every Orb he sends out.
  • Gameplay and Story Segregation: The creative team has said his Orb of Discord and Orb of Harmony don't actually exist in the game's lore. They're a gameplay mechanic meant to represent Zenyatta's ability to point out enemy's weaknesses while enhancing his ally's morale through speech. In-game, the Orbs require line of sight to be applied and can also be applied to objects or people that probably wouldn't hear or be affected. One interaction briefly Hand Waves this:
    Mercy: Zenyatta, I must admit, I do not understand how your healing works.
    Zenyatta: And I do not understand much of how you heal, Dr. Ziegler. I suppose we must all take some things on faith.
  • Gentleman Snarker: Is actually one of the most sardonic characters in-game, but it's hard to tell due to his way of speaking and attitude.
    (after a final blow) Do not be discouraged. Everyone begins in ignorance.
    (becoming "on fire") I am on fire, but an extinguisher is not required.
    (his team is running out of time) Time is an illusion, but the illusion is about to run out.
    (Discorded by an enemy Zenyatta) I welcome adversity.
    (spotting an enemy turret) A turret lies before us. It is quite real.
  • Glass Cannon: Between his Orb of Discord, powerful primary attacks, and Difficult, but Awesome charge attack, he's the deadliest of the supports, on part with some of the Offense heroes in lethality. However, with no mobility to escape dodgy situations, no ability to self-heal in combat, and a mediocre health pool, he's easy to kill.
  • Golden Super Mode: While Transcendent, Zenyatta radiates a golden light. His eye-dots become gold and he generates gold ethereal arms.
  • Good Shepherd: He's working on a mobile ministry of helping others, be they flesh or mechanical.
  • Hitbox Dissonance: Much like Hanzo, his projectiles have a ridiculous hitbox to make up for their travel time and low firing rate.
  • Hover Mecha: Sort of. He has legs but he doesn't use them, preferring to simply float everywhere like most examples of this trope. The only thing he does use them for is kicking people in his quick melee attack.
  • Intergenerational Friendship: With Genji. He is fifteen years his junior, yet Zenyatta is the teacher in their relationship, though being an Omnic, he was effectively Born as an Adult.
  • Irony: The pacifistic robot monk espousing understanding and ending violence between Humans and Omnics is the most damaging of the game's Supports and has an ability that increases discord within the target so that they take more damage.

  • Levitating Lotus Position: He moves around by floating in this position. As such, he does not make footstep noises.
  • Literal-Minded: Played with. When he's "on fire", sometimes he says this:
    Zenyatta: I am on fire. But an extinguisher is not required.
  • Martial Pacifist: He prefers to help people whenever he can, but he won't hesitate to kick your ass when necessary.
  • Maybe Magic, Maybe Mundane: He's a robot monk that travels by levitating in the lotus position and sends out orbs of energy that heal, cause, and amplify damage. Absolutely zero explanation is provided.
  • Meaningful Name: He's a monk, and his name is Zenyatta.
  • The Medic: Not to the extent of Mercy, but one of his abilities grants regenerating health to a single ally over a significantly long range, and his ultimate constantly heals every ally within range.
  • The Mentor: To Genji.
  • Multi-Armed and Dangerous: During Transcendence, ethereal arms appear on Zenyatta, giving him a total of eight. He also has an emote where all eight arms do a round of applause and a fistbump.
  • Nice Guy: He mostly has nothing but kind words for all the other characters, even the most racist ones.
  • Not So Above It All: One of his emotes has him blow a raspberry.
  • Obvious Rule Patch: Most characters who have 150 total HP (the minimum) have some kind of gimmick or mobility option to make up for the inherent danger of being oneshotted, but Zenyatta was the odd one out: his move speed is average, and his HP bar being mostly shields, while regenerating damage, does nothing to negate damage. This made Zenyatta ridiculously easy to kill, and because he's already a big case of Shoot the Medic First, it got to the point that even good Zenyatta players couldn't do anything. The developers' response was to give Zenyatta an extra 50 shield HP, making his regeneration gimmick more meaningful and giving the player a fair chance to fight back or flee after taking a heavy hit.
  • Odd Friendship: While he and Tekhartha Mondatta disagreed about the best way to achieve peace and equality between man and omnic, the two had enormous respect for one another, and Zenyatta mourns his brother monk's loss in several of his quotes.
  • Power Floats: He floats everywhere.
  • The Power of Friendship: Firmly believes in this, which got him into a disagreement with his fellow monks, who were using dogmatic teachings to restore the Omnics' reputation.
  • Proverbial Wisdom: Around half of Zenyatta's voice lines have him impart kind words of wisdom, even to those he eliminates.
  • Regenerating Health: This is basically what Transcendence gives to an ally. Any teammate within the ultimate's area of effect constantly regenerate health at 300 points per second, in essence making them virtually invincible for the entire duration. They stop at being "virtually" invincible since Transcendence does not prevent damage. If an ally being healed receives a single massive hit of damage in excess of their maximum health (e.g. Tracer's Pulse Bomb), or if the enemy damage can outpace the healing itself (e.g. enemy damage enhanced by Baptiste's Amplification Matrix), they would still die. Going out of bounds still kills Zenyatta or a player being healed as usual.
  • Regenerating Shield, Static Health: Unlike the other characters, his health bar is 75% shield — meaning that most of it regenerates quickly when he's not taking damage, making him hard to kill through attrition.
  • Religious Robot: He comes from a group of robot monks that seem to follow a Buddhist-esque religion.
  • Robot Wizard: Unlike Orisa or Bastion, some of his abilities cannot be explained away under Clarke's Third Law.
  • Rousing Speech: In-universe, his Orb of Harmony amounts to a pep-talk or insightful comment that bolsters an ally's resolve.
  • Satellite Character: Lore-wise much of his identity revolves around him being Genji's master, other than Mondatta he doesn't have any canon ties to other characters.
  • Shout-Out: His name and his friend Mondatta's are both taken from the name of an album by The Police.
  • Squishy Wizard: His theoretical offensive output is high, and he has some very useful support abilities. However, his ability to absorb damage is poor, and even most of that comes from energy shields protecting his fragile mechanical frame.
  • Supernatural Martial Arts: Although it's not clear if his powers are magical or mechanical, they're clearly meant to look magical.
  • Target Spotter: His Orb of Discord is highly visible to his allies, allowing him to mark which enemies to focus down immediately.
  • The Sneaky Guy: Not designed to be, but since he hovers, you can't hear his footsteps and his orbs are less noisy than most of the other character's weapons.
  • Threat Backfire: Zenyatta's on the passive side of one, either not understanding or willfully disregarding Zarya's distrustful warning.
    Zarya: I've got my eye on you, Omnic.
    Zenyatta: And I will watch your back in turn.
  • Unorthodox Reload: Doesn't get much more unorthodox than a brief meditation to recharge your flowing spheres.
  • V-Sign: One of his victory poses.
  • Walking Shirtless Scene: Zenyatta wears loose pants and a sash, but no shirt to speak of.
  • Walk the Earth: This is what he was doing after he separated from his fellow monks, personally helping humans and Omnics alike through good deeds whenever he could.
  • Warrior Monk: He may be a Buddha-style Religious Robot, but he's far from being a pacifist.
  • Warrior Therapist: Depending on who he eliminates, Zenyatta offers words of advice to his opponents. For example, he warns both Tracer and Lúcio that if they run too often they'll overlook things. He was also instrumental in helping Genji find peace following his robotization.
    • This is actually how his Orbs of Harmony and Discord work in-universe. They're not magic or Biotic tech. He's using insight and speech to bolster his allies while demoralizing his enemies.
  • Wise Beyond Their Years: Chronologically 20 years yet he has the wisdom and temperament of someone far older than himself. Notably, his disciple was Genji (who is 15 years his senior and lived a playboy lifestyle he was younger) and he guided him to come to terms with his cybernetic augmentations during his existential crisis.
  • Yin-Yang Bomb: Zenyatta controls both the Orb of Harmony, a healing sphere colored gold, and the Orb of Discord, a debilitating sphere colored purple. His "Harmony and Discord" intro shows this best where he's seen holding both of them at once.
  • You Fight Like a Cow: His Orb of Discord is apparently nothing more than him cutting down his opponents with some choice and insightful insults and exposing their self-doubt.
  • Younger Mentor, Older Disciple: He serves as the mentor for Genji who is older than him.
  • Younger Than They Look: He is actually the third youngest member of the cast, being 20 years old, but his wise personality and deep voice make him seem older. Of course, being an Omnic, he was functionally Born as an Adult. He may be 20 years old chronologically, but he has the mindset of someone in his mid-thirties.


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