Spoilers for all works set prior to the end of Avengers: Endgame are unmarked.
United States of America
President Matthew Ellis
Portrayed By: William Sadler
Voiced By: Jorge Badillo (Latin-American Spanish dub)
Appearances: Iron Man 3 | Captain America: The Winter Soldier note | Agents of S.H.I.E.L.D.
The President of the United States pre-Snap. As part of his personal vow of protecting America from all threats, President Ellis decides to take a proactive approach in dealing with the Mandarin and the Ten Rings organization, particularly with the Iron Patriot concept. During the emergence of Inhumans, he allies with Phil Coulson's underground S.H.I.E.L.D., providing them secret support.
- Alternate History: As if the superheroes weren't enough, his presence further confirms the divergence of the MCU from real history, since Barack Obama was the real-life US President when Iron Man 3 was released.
- Celebrity Paradox: The Die Hard films exists in the MCU, due to being referenced by Ant-Man in Avengers: Endgame, yet his actor had played the Big Bad Colonel Stuart in Die Hard 2.
- Continuity Snarl: Ellis has been portrayed as president in both December 2012 (Iron Man 3) and May 2016 (Agents of S.H.I.E.L.D.), implying that he won both the 2008 and 2012 elections. At the same time, Barack Obama (the real-life winner of those elections) has been referenced repeatedly in the MCU (Luke Cage and Runaways) as though he was president. Assuming the MCU presidency runs under the same rules and time-tables as the real life presidency and there have been no succession crises, Ellis' and Obama's terms are incompatible, unless MCU Obama was elected to an earlier term than real life, or Ellis only won in 2012 and was inaugurated a month earlier than is the norm.
- Defiant to the End: Even when threatened by Savin (while impersonating Iron Patriot), Ellis doesn't cower and instead tries to pull a gun in the face of his situation.
- Distressed Dude: In Iron Man 3, he is abducted by Aldrich Killian.
- The Ghost: Although he is seen on video for Cap's exhibit in the Smithsonian Institution, he is still unseen in Captain America: The Winter Soldier when HYDRA targets him and others during Project Insight.
- Hoist by His Own Petard: What Killian tries to invoke by having the President die in the Iron Patriot suit of armor that the President commissioned for Rhodes while set on fire by oil.
- Horrible Judge of Character: The man he chose as his Vice-Presidential running mate joined a conspiracy to assassinate him, and he made "Thunderbolt" Ross of all people into Secretary of State.
- The Leader: He's the leader of the USA. Based on what we see of him, he cuts a charismatic type figure.
- Our Presidents Are Different:
- He's President Personable, who later becomes President Target by Killian. Likely would have become President Action given he was wearing the Iron Patriot armor, but never got a chance to use it.
- Becomes President Target again when HYDRA starts Project Insight.
- Puppet King: Subverted. Agents of S.H.I.E.L.D. at first implies that he is this to Rosalind Price, but it turns out they were simply friends.
- Reasonable Authority Figure: President Ellis allows Coulson to continue his work with the Inhumans even though he can't officially support him. In fact, he's a reasonable enough leader that he was seen as a threat to HYDRA, who listed him as a target for Project Insight.
- Tuckerization: His name is a Shout-Out to Warren Ellis, who wrote the Extremis arc that Iron Man 3 takes inspiration from.
Vice President Rodriguez
Portrayed By: Miguel Ferrer
Voiced By: Guillermo Coria (Latin-American Spanish dub)
Appearances: Iron Man 3
The Vice President of the United States. Rhodey and Stark hear him mentioned in Killian's evil plan, and call Rodriguez to warn him that he's a target. However, it turns out Rodriguez is actually not just in on the plot, but Killian has bankrolled him into providing assistance.
- Bald of Evil: Once his true colors are revealed, that bald dome marks a contrast.
- The Dragon: Once he becomes President he'll still technically answer to Killian, making him the real leader.
- Even Evil Has Loved Ones: Working to use Extremis to have his daughter's leg regenerated.
- Number Two: He was the second in command of the United States, before he was arrested.
- President Evil: He's working with Killian to kill the president, in order to have his daughter's leg regenerated.
- Traitor Shot: Once he was finished talking with Rhodes and Stark, another man asked if something was wrong, leading to the above tropes.
- Twenty-Fifth Amendment: He was to ascend to the office of president once Killian had killed Ellis.
- Walking Spoiler: There's really no way to talk about him without spoiling his morality, since he only made one brief appearance before that particular reveal.
Franklin Delano Roosevelt
Portrayed By: Himself (Archive footage, Captain America: The Winter Soldier), Joseph Culp (Agents of S.H.I.E.L.D.)
Appearances: Captain America: The Winter Soldier | Agents of S.H.I.E.L.D.
The 32nd President of the United States, who served as president from 1933 until his death in 1945, and whose administration founded the S.S.R., the predecessor to S.H.I.E.L.D. He is encountered by time-travelling S.H.I.E.L.D. agents in 1931, while he was still Governor of New York.
- Adapted Out: In the comics, FDR personally presented Steve Rogers/Captain America with his iconic shield. In the MCU that role was taken by Howard Stark and there's no indication that Steve ever met Roosevelt.
- Hiding the Handicap: Coulson draws attention to Roosevelt's use of a cane and leg braces to hide his polio, which was not public knowledge at the time.
- Historical Domain Character: Based on the real FDR, with the episode he appears in throwing out a bunch of facts regarding his presidency. The only real difference is his forming of the S.S.R., which doesn't exist in real life. Prior to his appearance in Agents of S.H.I.E.L.D., he was also reference a few times in the Captain America movies, with The Winter Soldier featuring archival footage of him alongside Churchill and Stalin.
- Red Herring: When S.H.I.E.L.D. learns the Chronicoms are looking to infiltrate an event in honor of Governor Roosevelt, they immediately assume that Roosevelt is their target, to prevent him from forming the S.S.R. and in turn S.H.I.E.L.D. Turns out that it wasn't Roosevelt they were after, but bartender Wilfred "Freddy" Malick, who would go on to be a prominent figure in HYDRA and was at the time tasked with delivering an early prototype of the Super Soldier Serum that would create the Red Skull. With him and the serum erased from history, HYDRA wouldn't become a threat, eliminating the need for the S.S.R..
Portrayed By: Dermot Mulroney
Appearances: Secret Invasion
The current President of the United States after the Blip.
Department of State
Portrayed By: Alfre Woodard
Voiced By: Rebeca Patiño (Latin-American Spanish dub)
Appearances: Captain America: Civil War
A woman who works in human resources at the State Department and the mother of Charlie Spencer, who was killed in the Battle of Sokovia.
- Age Lift: The comics version of Miriam Sharpe is much younger, being the mother of a young boy instead of a college student.
- Identical Stranger: An unintentional case, given Alfre Woodard later would appear in Luke Cage as Mariah Dillard
- Race Lift: The comics version of Miriam is Caucasian.
- "The Reason You Suck" Speech: Gives one to Iron Man, whom she blames, along with the rest of the Avengers, for the death of her only son.
- Small Role, Big Impact: She is considered the film's One-Scene Wonder not just of her actress' performance, but also how her encounter and blaming Tony motivated him to side with the Accords and proactively take part in Civil War.
- What Happened to the Mouse?: She has not been seen since Civil War and her reaction to Tony's Heroic Sacrifice in Endgame remains unknown.
Portrayed By: Garry Shandling
Voiced By: Humberto Vélez (Latin-American Spanish dub)
Appearances: Iron Man 2 | Captain America: The Winter Soldier
A United States Senator from Pennsylvania who tries unsuccessfully to get Tony Stark to provide Iron Man suits for the military. He makes a cameo appearance in Captain America: The Winter Soldier.
- Canon Foreigner: Was created specifically for Iron Man 2, and thus has no comic book equivalent.
- Cerebus Callback: His appearance in Iron Man 2 becomes one after the events of Captain America: The Winter Soldier. It is entirely possible that the reason why the government wanted Tony's Iron Man armor was because of Stern's allegiance to HYDRA.
- Corrupt Politician: He's an undercover HYDRA member.
- Dirty Old Man: When speaking to Sitwell in The Winter Soldier, he mentions a constituent he works with, describing her as "really hot, wants to be a reporter, but who listens by that point?"
- Expy: He bears a lot of similarity to Senator Harrington Byrd, a character from the early Iron Man books who would constantly be calling for Stark Enterprises to hand the Iron Man tech over to the US Gov't and was generally obnoxious to Tony Stark. That being said, Byrd was ultimately harmless and uninvolved with any evil organizations like HYDRA.
- Insistent Terminology: Always refers to Stark's armor as a "weapon".
- Jerkass Has a Point: While he's a jerk about it, it's hard to argue that he's wrong to be worried about leaving technology as sophisticated and dangerous as the Iron Man suits in the hands of a Manchild like Tony Stark. Granted, he probably wanted to hand it over to HYDRA for their goals, but that doesn't actually disprove his point. The biggest argument against it is that Tony is basically the only one who really understands it.
- Kick the Son of a Bitch: When he's roped into giving Tony and Rhodey medals for stopping Ivan Vanko, he deliberately messes up pinning Tony's medal so that it jabs him at the same time. Pretty mean but, as he puts it, Tony had been "a little prick" to him, so it's getting even.
- The Mole: He's one for HYDRA within the United States Congress, until he gets discovered and arrested.
- Names to Run Away from Really Fast: The name "Stern" should make it pretty clear that he's not a nice person.
- No Party Given: We never learn if he's Republican, Democrat, or an independent. His real allegiance turns out to be HYDRA.
- Obstructive Bureaucrat: He's a Senator who tries forcing Tony Stark back into weapons contracting.
- Properly Paranoid: Stern feels the suits should be granted to the US so they can defend against enemy ones, but Tony assures him that there's no danger of rival armor suits to counter his, and that all attempts are decades behind. However, Ivan Vanko soon arrives to provide some doubts about that. Downplayed since, as a member of HYDRA, Stern is an enemy himself all along.
- Put on a Prison Bus: Stern is last seen getting arrested towards the end of the film. Considering that his actor died two years after the movie's release, we can safely assume that this is the last appearance of the character in the franchise.
- Shout-Out: His name is a reference to Howard Stern, who heavily promoted the first Iron Man film on his radio show, even interviewing director and casual friend Jon Favreau.
- Stealth Insult: To Tony: "Funny how annoying a little prick can be."
Senator L. Atwood
Portrayed By: Rebecca Lines
Appearances: The Falcon and the Winter Soldier
A long-time HYDRA collaborator installed thanks to the Winter Soldier's assassinations.
- Corrupt Politician: Even after the fall of HYDRA she's still abusing her power and resorting to intimidation and assassination to maintain her power and achieve her goals.
- Karma Houdini: Invoked. She avoided getting exposed after the fall of HYDRA and has remained in office for years until Bucky exposes her to the authorities.
- Karma Houdini Warranty: Finally gets her comeuppance 9 years after HYDRA fell when Bucky leaks evidence of her corruption to the authorities.
Portrayed By: James Eckhouse
Voiced By: Germán Fabregat (Latin-American Spanish dub)
Appearances: The Avengers
A United States Senator at the time of the Chitauri attack on New York.
- Adaptation Dye-Job: His comic book counterpart has long, white, curly hair. MCU Boynton is balding and has graying hair.
- Adaptational Heroism: A minor example. The comic books counterpart of Boynton was part of a plot to destroy Iron Man. In the MCU he simply calls for the registration of superpowered individuals.
- Jerkass: Even though the Avengers save New York, Boynton calls them "so-called heroes".
- Super Registration Act: He argues for one in the wake of the destruction left behind following the fight between the Avengers and the Chitauri.
Senator Christian Ward
Portrayed By: Tim DeKay, Alex Neustaedter (young)
Appearances: Agents of S.H.I.E.L.D.
Grant Ward's abusive older brother, who has become a U.S. Senator.
- Ambiguously Evil: According to Christian, Grant's stories about him being abusive are all lies, and that Grant himself is the insane one who abused their youngest brother under the delusion that Christian was forcing him to do so. Flashbacks have been shown to Christian's abuse but only from Ward's perspective, possibly indicating a dose of Unreliable Narrator; however, it was mentioned that Christian campaigned to have Ward tried as an adult when Ward nearly killed him as a teenager. Despite Christian seemingly expressing concern for Grant when he heard Coulson held him prisoner, his plan is to execute him so that he can win public support for his political campaign and it's ambiguous how much his crusade against S.H.I.E.L.D. was done out of a sincere belief that they're terrorists or whether their downfall would be good PR for him. Overall, the simultaneous discussions shown between Grant and Skye and Christian and Coulson are shot in such way that's meant to cast doubt on which brother is telling the truth, and which is the truly evil one (assuming they're not both evil). Turns out they were both telling the truth. Both of them are right about the other one. In Season 3, Thomas confirms that while Christian really did all this, Grant became much worse than both him and their parents afterwards.
- Asshole Victim: Even if you discount all the stuff he did as a child as Grant being an Unreliable Narrator, he was definitely cheating on his wife when Grant caught up to him.
- At Least I Admit It: The key difference between him and Grant. He admits he did horrible things, unlike Grant who blames everyone else for his problems.
- Be Careful What You Wish For: He wanted Grant and he got him, all right. Except it's not how Christian imagined it would turn out.
- Being Tortured Makes You Evil: Turns out, Thomas was the only child their mother didn't torture, and both Christian and Grant were so much The Unfavorite that Christian plotted Thomas's murder just to get back at their mother.
- Big Brother Bully: To Grant and their younger brother, Thomas. He's first seen forbidding Grant from throwing a rope down to Thomas at the bottom of a well. He also forced Grant to beat up Thomas, or at least Grant claims so, but chances are he was more willing to follow Christian's lead than he remembers. Turns out it was true, but Thomas still believes that he and their parents didn't deserve to be killed by Grant.
- Bitch in Sheep's Clothing: According to Ward, he'll smile and "bare his soul" when he's suckering you into believing his lies.
- Character Death: Killed along with his mother and father in an act of arson in "The Things We Bury".
- Consummate Liar: Ward, a liar himself, calls him this and says Christian is better at it.
- Create Your Own Villain: His tormenting Grant has been hinted to be a factor in his murder-by-arson attempt, which led directly to his recruitment by Garrett. In fact, learning that Grant was more willing to follow him despite the abuse than Grant had let on would make Christian essentially a proto-Garrett.
- Dirty Coward: He turns into a simpering coward when Grant abducts him. He also admits he didn't have the personal courage to hurt and kill Thomas himself and needed to bully Grant into doing it.
- Even Evil Has Standards: When he makes a promise, he'll do his utmost to follow through with it, as demonstrated when he concedes to the world that there's a difference between S.H.I.E.L.D. and HYDRA in exchange for Grant. He also considers HYDRA to be a genuine enemy. He's also appalled at Grant's Never My Fault mentality.
- Evil Counterpart: He's set up to be this to fellow Inspector Javert Talbot, who at least seems to have been a bit more reasonable and amicable towards Coulson by the present point in the series; plus, whereas Talbot genuinely cares about his family, so far we've only seen Senator Ward's nasty side towards his siblings. However, judging from what we see in the present day (even if he does cheat on his wife), he's clearly mellowed with age, with no memories of his past sins until Grant takes him back to the well.
- In Name Only: Has no relation to the villainous Senator Ward in Howard Mackie's run on Spider-Man.
- Inspector Javert: Like Talbot, he believes S.H.I.E.L.D. to be a terrorist organization.
- It's All About Me: Christian's pursuit of S.H.I.E.L.D. appears to be less about mistakenly thinking they're as evil as HYDRA, and more because he could suffer political embarrassment if it came out that his brother was an agent of HYDRA.
- Kill It with Fire: Grant tried this. It didn't work. At least, not the first time around.
- No Party Given: Averted. He's shown to be a Republican by an (R) after his name during a TV appearance in "A Fractured House".
- "Not So Different" Remark: Coulson tells his brother at the tail end of a harsh talkdown in "A Fractured House" that the two may have too much in common.Coulson: Your brother saw the same angles. Maybe you are more alike than you think.
- Sudden Name Change: He was originally credited as "Maynard Ward" in "The Well".
- The Unfavorite: In "The Things We Bury", he admits that the reason he made Grant torment their brother was because Thomas was the only Ward sibling their mother didn't abuse, and this was his way of making her suffer.
- Unreliable Narrator: He claims all of Grant's stories about making him torture their brother are false, and that Grant did it of his own free will. It's not clear which brother is lying, but the only evidence that clearly supports either one of them favors Grant's version of events. Grant eventually manages to get him to admit the truth.
- Up to Eleven: Ward describes him as "like me, but worse". Thomas, however, believes that Grant is more horrible than Christian.
Senator Randolph Cherryh
Portrayed By: Jonathan Walker
A United States Senator in Wilson Fisk's pocket.
Senator Ellen Nadeer
Portrayed By: Parminder Nagra
Appearances: Agents of S.H.I.E.L.D.
A United States Senator from New York who is highly vocal about the Inhuman "threat" in the wake of Hive's rampage and Quake becoming a fugitive. She's the leader of the Humans First Movement and a secret collaborator of the Watchdogs.
- Asshole Victim: After her screen time was spent being blatantly racist toward Inhumans, annoyingly smug toward Team Coulson, killing her own brother for being a Inhuman, and generally getting away at every turn, it's really hard not to cheer when she gets blown up. While Daisy lampshades this, Jeffery admits he's more upset about the fact that they could've (legally) ratted her out as a corrupting figure eventually, but she has been killed before that could ever happen.Daisy: Well, we can't be too sad. She did try to have you killed.
Jeffery: She could've been brought to justice, now we won't get that chance.
- Bitch in Sheep's Clothing: Presents a law-abiding if strident voice to the American people, while she is secretly aiding and abetting the Watchdogs' campaign against Inhumans.
- Black-and-White Insanity: She sees herself as the one protecting the people and S.H.I.E.L.D. as the problem, ignoring the fact that they are the ones usually saving the day while she's the one working with a terrorist group. Her brother accuses her of "painting with a broad brush again," suggesting she has a habit of such thinking.
- Curse Cut Short: Comes close to calling a Watchdog that had been infected by the Terrigen mist a "son of a bitch" as she goes up in a successful and explosive assassination attempt.
- Even Evil Has Loved Ones:
- Played with. She almost has her own brother killed by the Watchdogs for becoming an Inhuman, but after he begs for his life, she decides not to go through with it. She finally follows through with it personally at the end, but if they were in each other's shoes he would've done the same to her—after all, they had made a promise to each other.
- She genuinely loved her mother and was devastated by her death.
- Expy: Her anti-Inhuman demagoguery and extremist attitude make her a very close Distaff Counterpart for Senator Robert Kelly from the X-Men film series (although Kelly was much more sympathetic than her and eventually changed his views about superpowered people).
- Fantastic Racism: She appears to be outspokenly anti-Inhuman, even enough that midway through "Broken Promises" she's an eyelash away from having her brother killed by the Watchdogs as he's begging her to call off the ambush.
- Hate Sink: This woman has ZERO redeeming or likable qualities. Even her supposed Morality Pet, her brother, she ends up ultimately shooting out of hatred for Inhumans. Even a vehement racist like Tucker Shockley seems to despise her while Ivanov doesn't remotely give a shit. If anything, he's more upset at Shockley for making noise rather than killing a US senator.
- Killed Mid-Sentence: She's blown up in her own office while goading to the Watchdogs that she doesn't have the Inhuman gene.
- Manipulative Bastard: She blackmails S.H.I.E.L.D. director Jeffrey Mace with incriminating footage of Coulson and May with Daisy and Ghost Rider to get his cooperation.
- Meaningful Name: Her surname is pronounced the same as "nadir", meaning a lowest point — mirroring the public hatred towards Inhumans and other powered persons, along with how her Fantastic Racism stems from losing her own brother to Terrigenesis and their mother in the Chitauri attack on New York.
- The Mole: Apart from her views, she is coordinating with the Watchdogs to stoke anti-Inhuman hatred.
- No Celebrities Were Harmed:
- Her demagoguery and deeply racist views about "aliens", coupled with her status as a prominent politician, are more than a little reminiscent of the positions held by Donald Trump and his inner circle (though in Nadeer's case, taken to much greater extremes).
- Her nature as a right-wing Indian woman politician also calls to mind Nikki Haley, former governor of South Carolina and US Ambassador to the United Nations
- Ooh, Me Accent's Slipping: Parminder Nagra's natural British accent occasionally slips through.
- Sudden Name Change: She was originally credited as "Rota Nadeer" in "Uprising".
- Villain with Good Publicity: Is a prominent U.S. Senator while she seeks to use the Watchdogs to wage a campaign of fear and discrimination against Inhumans.
- Well-Intentioned Extremist: In "Broken Promises", she claims to do what she does to protect "her people".
- You Are What You Hate: Shockley teases that because her brother is an Inhuman, she may or may not carry the gene in her DNA too. This is surprisingly subverted when Shockley sets off a Terrigen crystal in her office, only for him to undergo Terrigenesis instead while Nadeer remains unaffected.
Senator Stanley "Stan" Ori
Portrayed By: Rick Holmes
Appearances: The Punisher
A United States Senator who has developed a reputation for his pro-gun control views.
- Adaptational Heroism: As unlikeable as he is, his comic book counterpart was incredibly corrupt, with links to organized crime and dirty cops.
- Dirty Coward: When Lewis Wilson comes to assassinate him, he weeps openly and begs for his life. While that's understandable, his cowardice becomes disgusting when he throws Karen to the assassin so he could escape, in spite of the fact that she begged for his life seconds earlier.
- Hypocrite: Karen points out how despite his advocacy for gun control, Stan is hiring Billy Russo's company to provide him security. He actually declines Russo's offer at first for this very reason, but Russo correctly points out he is not the kind of person to die for his conviction.
- Pompous Political Pundit: He uses the shock and anger of Wilson's bombings to rile up patriotic fervor, labeling the government and police as cowardly and useless (because, after all, they can't stop Frank) and himself as the "only solution".
- Sleazy Politician: It's made pretty obvious that he's only using his gun control platform and the social outrage of Wilson's bombings as a reason to get more money and increase the chances of getting votes.
- Unreliable Narrator: Ori's account of the attempt on his life paints him in a positive light, saying he fired a few shots at his would-be assassin before running to get help. Karen says it's all bullshit, he cried and begged for his life, then threw Karen to the assassin to save himself. He also says Frank Castle tried to kill him, even though Castle was not only there to save him, but Frank actually took a bullet meant for him.
Senator David Schultz
Portrayed By: Todd Alan Crain
Appearances: The Punisher
A United States Senator, presidential prospect, and heir of the powerful Schultz family. Also a closeted gay man.
- Evil Parents Want Good Kids: His parents chose to keep him out of their amoral activities.
- Gay Conservative: Assumed to be a Republican, considering his Christian Right parents support his political career.
- Locked Out of the Loop: About the lengths his parents go to to recover compromising photos of him.
- Straight Gay: His demeanor gives no hint of his sexual orientation.
- Unwitting Instigator of Doom: Season 2's plot is kicked off due to photos that would potentially out him.
- White Sheep: Somehow ended up being a decent person despite his evil parents.
Department of Homeland Security
Special Agent Dinah Madani
Portrayed By: Amber Rose Revah
Appearances: The Punisher
A Department of Homeland Security agent whose investigations abroad lead her to cross paths with Frank Castle.
- Canon Foreigner: Like Sam Stein, Madani has no comic book counterpart.
- Dating Catwoman: Madani is quickly seduced by Billy Russo and begins an affair with him. She weans herself off him once she learns he's dirty and also killed Stein.
- Determinator: Dinah will let nothing stop her from exposing the Government Conspiracy and avenging the murder of her former partner, Ahmed Zubair, and later that of Sam Stein.
- Deuteragonist: Of The Punisher.
- Expy: Jeph Loeb has likened her to Samuel Gerard.
- Fair Cop: Not a policeman, but still a very attractive enforcement officer.
- Good Is Not Nice: There's a touch of Evil Gloating in her visits to Russo's hospital bed, and she taunts Russo's girlfriend by showing her his blood on her White Shirt of Death from when he bled on her after being injured.
- Heroic BSoD: She takes to her bed for a week after Sam's death. On the plus side, this convinces Frank she's on the level.
- Hurting Hero: Ahmad Zubair, her first partner, was killed in Afghanistan.
- Immigrant Patriotism: Her parents immigrated from Iran and Dinah herself is now in the service of the US government.
- I Owe You My Life: Frank saved her life after Micro rammed her car, and she later repays the favor, saving Frank's life by bringing him to her father, who's a doctor. She later makes a deal with her superiors to let Frank go free.
- It's Personal: Her interest in Frank Castle is because he's one of the soldiers involved with the unit that tortured and killed Ahmed Zubair. Things get even moreso when Billy kills Stein and several other DHS agents in the midst of a shootout. In Season 2, she is obsessive about keeping an eye on Billy through his recovery, and takes on a personal quest to bring him down when he escapes.
- Jerk with a Heart of Gold: She's kind of abrasive and doesn't always keep Sam in the loop, but she does indeed care about him and is fundamentally on the side of good.
- Made of Iron: Not quite to the same level as Frank, but he's quite impressed that she survived getting shot in the head.
- Nice Job Breaking It, Hero: It's implied that her repeated taunting visits to the amnesiac Russo in hospital are what triggered a fight or flight response in him that led to him breaking out of the hospital, causing her to get reprimanded by Rafi and Mahoney.
- "Not So Different" Remark:
- Sam tells her that she reminds him of Frank Castle. She denies this.
- Frank says in Season 2 she's just as screwed up as he is. In the end, she quits Homeland Security for the CIA (even inviting Frank to work with her) because she's no longer suited to law enforcement after all the rules she's broken.
- 'Tis Only a Bullet in the Brain: Russo shoots her in the head but she survives, which impresses Frank.
- You Are in Command Now: She takes over as SAC after Wolf gets killed by Frank.
Special Agent Samuel "Sam" Stein
Portrayed By: Michael Nathanson
Appearances: The Punisher
Madani's junior subordinate in Season 1 of The Punisher.
- Canon Foreigner: Just like Dinah.
- Dramatic Unmask: He corners and unmasks the leader of the commandos at the warehouse ambush as Billy Russo. Russo takes advantage of Sam's momentary shock to produce a knife and stab him to death.
- Failed a Spot Check: When patting down Billy Russo for weapons, he fails to catch the spring-mounted blade on Russo's right arm.
- The Mentor: Puts Madani through the ropes on her transfer back to New York City.
- Number Two: He's Madani's second-in-command after she takes command.
- Sarcastic Devotee: He's ultimately loyal to Madani, but not afraid to let her know when he disagrees with her.
Operations Director Rafael "Rafi" Hernandez
Portrayed By: Tony Plana
Appearances: The Punisher
Operations Director of the Department of Homeland Security and mentor of Dinah Madani.
- Affectionate Nickname: Dinah calls him "Rafi".
- Cool Old Guy: Unlike Wolf, Hernandez has a pretty fatherly relationship with Madani
- The Mentor: He's the one who brought Dinah into Homeland Security and mentored her.
- Obstructive Bureaucrat: Only to a degree, as he doesn't understand Madani's actions because he's Locked Out of the Loop and he wants her to succeed in her career
- Reasonable Authority Figure: He wants to help Madani succeed in her career and only antagonizes when he feels her actions threaten this or the Department. Once he learns of the bug planted in her office he grows more supportive. In the end, he also agrees to give Frank a clean slate as a reparation for his losses and the service he's provided.
Advanced Threat Containment Unit (ATCU)
Portrayed By: Constance Zimmer
Appearances: Agents of S.H.I.E.L.D. (first appears in Episode 45: "Laws of Nature")
Head of the Advanced Threat Containment Unit (ATCU).
- Almighty Janitor: She's a shady intelligence officer who happens to have considerable influence over the President.
- Ambiguously Evil: It seems she just wants to protect humanity... but her "relationship" with the President makes her motives suspect to say the least. It turns out she's in league with Gideon Malick. However she's completely unaware that he's HYDRA until she and Coulson put the pieces together.
- Badass Boast: When Coulson asks who she answers to, she simply replies "People answer to me." As in, the freaking President.
- Cynicism Catalyst: Her husband died of cancer, which is why she puts the captured Inhumans in stasis. As far as she's concerned, they're victims of a disease that makes them a danger to themselves and others, so it's no different than putting someone in a medically induced coma until a cure is found.Rosalind: I would have given anything to be able to do this for him. Just... put him to sleep for a while.
- Deadpan Snarker: She gives as good as she gets from Coulson.
- Distaff Counterpart: To Coulson. Both heads of intelligence agencies, similar taste in cars, and similar banter.
- Everyone Has Standards: Though she's willing to authorize lethal force, she clearly wants to capture most of the Inhumans alive. She's quite aghast at the trail of bodies left by Lash, though she spends most of her first episode believing Coulson is responsible.
- Evil Counterpart: Whilst she's only Ambiguously Evil, she's this to Coulson. Both are well-meaning leaders of shadowy organisations seeking out Inhumans, both have pasts shrouded in mystery and espionage, and both are big fans of vintage cars.
- Explain, Explain... Oh, Crap!: "I get my weekly reports... From Malick..."
- Fantastic Racism: Towards superpowered individuals, though not overly so. She is annoyed that they're being murdered before she can capture them, and lethal force is only considered an option, not a first resort.
- I Have Many Names: She has used a number of aliases within various agencies. Even "Rosalind Price" is an alias.
- Knowledge Broker: She's able to dig into S.H.I.E.L.D.'s secrets... including T.A.H.I.T.I., which wasn't part of the public data dump in Winter Soldier.
- Manipulative Bastard: Is hinted to have the President of the United States wrapped around her finger.
- My God, What Have I Done?: Upon realizing that Gideon Malick is with HYDRA, she is as concerned as Coulson.
- Mysterious Past: Coulson's background check on her revealed she worked for multiple government agencies under an alias.
- Not So Above It All: She can't resist making a Hurricane of Puns about Coulson's hand. She also hints that, like Coulson, she treats her own classic car as a Companion Cube.
- Only Known by Their Nickname: The show strongly implies that "Rosalind Price" is simply another alias.
- Poor Communication Kills: Believed that Coulson was behind a rash of dead Inhumans, not suspecting a third party was involved.
- Sci-Fi Bob Haircut: One of her go-to looks is a bob, which is appropriate for a oss-lady of a science thing like the ATCU.
- Skilled, but Naïve: "A Wanted Inhuman" proves that she is able to match Coulson in the world of espionage but she makes the critical error of publicizing her organization and its goals, something that S.H.I.E.L.D. and HYDRA knew to avoid because of the problems that doing so would cause.
- Unwitting Pawn: She had been unknowingly collaborating with HYDRA through her correspondence with Gideon Malick.
- Well-Intentioned Extremist: Wants to eliminate the threat posed by the newly-emergent Inhumans by any means necessary.
- World Half Empty: She points out for every Daisy there's a Lash, which is why they have to contain them until they can be sorted out.
Portrayed By: Andrew Howard
Appearances: Agents of S.H.I.E.L.D. (first appears in Episode 45: "Laws of Nature")
An agent of the Advanced Threat Containment Unit and the right-hand man of Rosalind Price. He leads the unit's operations.
- The Confidant: For Rosalind. She claims that she tells him "everything" including information about her relationship with Phil Coulson.
- Dropped a Bridge on Him: His own gun is turned on him not long after Rosalind is killed.
- Guttural Growler: His voice has a rather notable rasp to it.
- Hero with Bad Publicity: Actually for real a good person, but positively looks like a HYDRA Mook. Which may or may not have been deliberate casting. It doesn't help that his backstory makes him seem way more suspicious.
- Noodle Incident: Was discharged from the USMC "with cause", but we never learn what exactly.
- Number Two: To Rosalind. He leads the ATCU's operations to capture (or eliminate) Inhumans. Daisy even says this trope's name word for word in "Among Us Hide".
- Red Herring:
- Despite what Hunter thinks, Banks isn't actually Lash — or even Inhuman — after all.
- During the ambush at the Distant Star facility, it initially looks like he's The Mole. Instead, Giyera took control of his gun.
Central Intelligence Agency
Portrayed By: Mary Elizabeth Mastrantonio
Appearances: The Punisher
Deputy Director of the CIA, due to moving up to the Director's chair.
- Karma Houdini: While she has morals, she'll likely keep her career despite giving a mass murderer a new identity so he won't expose the dealings of Agent Orange, and won't suffer any comeuppance for allying with him solely because she and the Agency will look bad if they didn't pay attention to their agent committing a war crime (it's only when she sees the full picture that she stops covering Agent Orange, and even then she was willing to let him walk scott-free and put everything on Russo).
- Number Two: She's the second in command of the CIA, though she's about to become the new Director.
- Reasonable Authority Figure: When she's in a position to eliminate the last loose ends of Rawlins' conspiracy, Frank, she opts to set him up with a new life and cut him loose.
Deputy Task Force Commander Everett Kenneth Ross
Affiliation(s): USAF (formerly), CIA
Portrayed By: Martin Freeman
Voiced By: Juan Antonio Edwards (Latin-American Spanish dub), Jesús Maniega (European Spanish dub), Toshiyuki Morikawa (Japanese dub), Julien Sibre (French dub), François Sasseville (Canadian French dub)
Appearances: Captain America: Civil War | Black Panther | Black Panther Wakanda Forever | Secret Invasion
A CIA officer in a command position in the Joint Counter Terrorist Center.
- Ace Pilot: Was a former Air Force member before joining the CIA. He single-handedly fights off the air force of the Wakandan weapons exporters in a remote-controlled ship. Shuri flat-out says he has one of the greatest track records known to the US military.
- Adaptational Badass: He's a much better bureaucrat than his comic alter ego, with much more power than Ross properly earned in the comics.note This version is also a CIA operative and former Air Force ace pilot with some combat skills, rather than just a State Dep. aide.
- Adaptational Nice Guy: Ross in the comics is a bit of Politically Incorrect Hero, which is an aspect largely excised from the films.
- Age Lift: Everett's exact age was never specified in the comics, but he was fairly young for someone of his position (which was much lower than his rank in the MCU) and was young enough to pass for a child at times. Martin Freeman is quite boyish, but he's not that boyish.
- Ascended Extra: Everett doesn't have a particularly large role in Civil War, but plays a bigger part in Black Panther, and likely future MCU movies.
- Audience Surrogate: Largely fulfills this role in Black Panther once he's brought to Wakanda, as the Westerner who discovers a world that was totally unknown to him, and marveling at the technological wonders there.
- Badass Bureaucrat: When he's introduced in Civil War, he appears as someone who would be more comfortable behind a desk than in the field. When he's introduced in Black Panther, however, he has no problem being in the middle of gunfight and is revealed to have a distinguished military record.
- Butt-Monkey: Even though he is significantly more competent than his comic book counterpart, Ross always draws the short straw in Black Panther when crossing paths with T'Challa again. In Korea, T'Challa's intervention screws up his original plan to apprehend Ulysses Klaue. Later, Ross gets shot taking a bullet for Nakia and would've died had it not been for T'Challa bringing him to Wakanda to be healed by Shuri. He also gets teased and bullied repeatedly with several Wakandans for being a foreigner with M'Baku joking about feeding him to his children.
- Celebrity Paradox:
- In the UK version of Captain America: The Winter Soldier, Steve Rogers' list includes the BBC series Sherlock, in which Martin Freeman plays Watson.
- The Avengers (2012) implies that The Lord of the Rings exists. If The Hobbit also exists, Martin Freeman plays Bilbo.note
- Well, The Falcon and the Winter Soldier establishes that the original novel The Hobbit definitely exists in the MCU when Bucky Barnes flat-out states that he read it in 1937 when it first came out.
- The Comically Serious: He ends up falling into this role quite a bit in Black Panther, if only because many of the Wakandans he meets don't have any respect for him.
- Composite Character: His role as the government attaché assigned to oversee the Avengers is similar to that of Henry Peter Gyrich, who traditionally serves as the team's government liaison in the comics, but who cannot be used in the MCU because of rights issues.
- Deadpan Snarker: He can make some effectively witty comebacks, mostly because he is played by Martin Freeman.
- Determinator: During the final battle of the film, despite knowing that the force field window is almost broken by a flying drone machine gun, he continues, not caring whether hed die any second. All so he could prevent the ships from escaping Wakanda. That takes a lot of mental strength to do.
- Fire-Forged Friends: The events of Black Panther have made Ross a close ally to the Wakandan royal family. In a deleted scene, he greets Nakia, Ayo, and Okoye quite familiarly as well, with the last one being quite notable considering their slightly mutual disdain of each other at the beginning of T'Challa's solo film.
- Fish out of Water: Becomes this during the second act of Black Panther, having been brought to Wakanda for life-saving medical treatment.
- Friend on the Force: Of a sort. Ross is T'Challa's biggest political ally outside of Wakanda and lets him in on the goings-on with the international political climate.
- Give Me a Reason: As his image caption indicates, he dares his prisoners to do something that will provoke him into tormenting them.
- Heroic Sacrifice:
- Zigzagged in Black Panther. During the climatic battle, one of Killmonger's ships drops down into the Mound and starts blasting at the remote control chamber that Ross is using to go after the transport ships loaded with Vibranium weapons for black supremacist cells. Despite Shuri's admonitions to escape, Ross reengages the controls and continues trying to take down the transport ships, knowing he could be killed at any moment if the ship's fire breaches the defensive walls. Subverted in that Ross manages to complete his mission and escape seconds before the ship can kill him.
- Also from Black Panther, his Taking the Bullet for Nakia, without a moments hesitation.
- Hidden Depths: Black Panther reveals that he formerly served in the US Air Force and was one of the best fighter pilots they ever had. He also knows enough about magnetic levitation to make casual talk with Shuri, a prospect that clearly delights her.
- Jerk with a Heart of Gold: While he makes it clear that he thinks all superhumans should be locked up and enjoys taunting his prisoners, he closely works with and helps out T'Challa when in need — a dynamic which gets deepened in Black Panther, where he outright admits that he likes T'Challa and actively supports the Wakandan royal family and their allies, even Taking the Bullet for T'Challa's beloved, Nakia, whom he'd only met the night before.
- Mirror Character: To Jimmy Woo. Both of them are agents of the U.S government who initially are introduced as Obstructive Bureaucrats, but later prove themselves to be more competent and willing to help later on. The main difference is that Ross is relatively composed and stoic even during rather crazy situations compared to Woo. They also represent different branches of the government, with Ross working for the CIA and Woo being a federal agent.
- Nerves of Steel: Played with. During the final battle, Ross is tasked with remotely piloting T'Challa's ship in order to chase after the planes transporting weapons outside Wakanda. However, Erik finds out and orders the lab to be destroyed. When Ross hears that the bulletproof glass between him and the massive gun outside is only at 50% capacity, he visibly psyches himself up before asking "How much time do I have?" and continuing with the mission.
- New Job as the Plot Demands: In Civil War, he's Number Two in an international counter-terrorism task force. In Black Panther, set mere a couple of weeks later at most, he's a field agent running a sting operation. There is no explanation of this apparent demotion.
- No Respect Guy: Needless to say, a man like Ross sticks out a lot in Wakanda, which results in no one but T'Challa taking him seriously. Shuri initially dismisses him as a colonizer when he accidentally scares her, and M'Baku decides to terrorize the man for pure shits and giggles when he tries to speak to him.
- Obstructive Bureaucrat: Spends most of Civil War yelling at everyone else for violating the Accords. Subverted in Black Panther where he's much more of a Reasonable Authority Figure.
- Odd Friendship: With Princess Shuri. Although she treats him with little respect at first, she warms up to him considerably after he takes an interest in her work and is audibly concerned when he forgoes his safety to finish shooting at the escaping weapons transports.
- Oh, Crap!:
- Has this look on his face when trying to apprehend Ulysses Klaue in a sting operation, only to immediately recognize T'Challa when he shows up, realizing things are about to get complicated.
- Has another one when he tries to speak up in M'Baku's court and the latter threatens to feed him to his children. Luckily for him, M'Baku was only yanking his chain.
- Upon seeing the massive gun shooting at him from the outside of Shuri's lab, Ross is justifiably freaked-out.
- One Steve Limit: He shares a surname with General Ross, and both of them appeared in Civil War together. No relation.
- Pay Evil unto Evil: It's pretty bad form to taunt a helpless and suicidal prisoner, but considering what Zemo had done, it's hard to condemn Ross too much.
- Shut Up, Kirk!: On the receiving end of one of these from Zemo that effectively takes the wind out of his sails.Ross: [Smug] So how does it feel? To spend all that time, all that effort, and to see it fail so spectacularly?
Helmut Zemo: Did it? [Ross's smile falters]
- Suspiciously Similar Substitute: He seems to have replaced Coulson as the normal guy who is the link between the authorities and superheroes. Ironically, Coulson is a creation for the MCU while Ross had existed in the comics for decades.
- Taking the Bullet: In Black Panther, he takes one for Nakia during Killmonger's breakout of Ulysses Klaue and the reason why he is brought to Wakanda for life-saving medical treatment.
- Token White: The only named white guy on the good guys' side in Black Panther (Bucky Barnes sits out most of the movie and just shows up for The Stinger).
- Took a Level in Kindness: In Civil War, Ross mainly comes across as an obstructive Jerkass. In Black Panther, he is much more reasonable and helpful. Justified, as in Civil War, he is dealing with a terrible terrorist attack on the UN that has killed several people with the main suspect being a deadly super soldier assassin and the threat of rogue superheroes, thereby making him a Properly Paranoid Jerkass Has a Point at the time. In Black Panther, he was originally occupied with a simple black market arms seller and murderer wanting to peddle a dangerous artifact. Everyday assignment, most likely, which is why he is shown to have cooled down the next time he is seen in an MCU film.
- Two First Names: His first name is "Everett", and his last name is "Ross", which can also be used as a first name.
- Uncertain Doom: His fate after Thanos's snap is left unknown. Although may be a moot point, considering the snap was later undone.
- Universal Driver's License: Justified. When he is given control of a Wakandan drone fighter, Shuri makes the interface resemble an American fighter jet so that it will be familiar to him. Before this is made clear, he raises it as a concern himself.
Department of Justice
Federal Bureau of Investigation
San Francisco field office
Affiliation(s): S.H.I.E.L.D. (formerly), FBI
Portrayed By: Randall Park
Voiced By: Ricardo Sawaya (Brazillian Portugese dub), François-Simon Poirier (Canadian French dub), Eduardo Del Hoyo (Castilian Spanish dub), Jérémy Bardeau (European French dub), Karlo Hackenberger (German dub), Frederico Di Pofi (Italian dub), Tommy Rojas (Latin Spanish dub)
Appearances: Agents of S.H.I.E.L.D. note | Ant-Man and the Wasp | WandaVision
An FBI agent (formerly of S.H.I.E.L.D.) assigned to Scott Lang's house arrest as his parole officer. A few years later, he finds himself at Westview, investigating strange occurrences there.
- Adaptational Comic Relief: Comic Jimmy was a suave Tuxedo and Martini type secret agent who had saved the world several times over, all on his own. MCU Jimmy is a lighthearted FBI agent whose scenes are often played for laughs as he ineffectually tries to get his job done. WandaVision dials this back a bit, as he proves to be more capable than he seems, but he is still the source of most of the levity outside the Hex.
- Adaptational Wimp: In the comics, Jimmy Woo is a former FBI-turned-S.H.I.E.L.D. agent, the legitimate heir of Genghis Khan and Khan of the underground Atlas Empire who owns a flying car, and his best friend is a gorilla-man. Here, he's a goofball, somewhat bumbling FBI agent, although WandaVision shows that he can be more than capable if the situation calls upon him to be.
- Age Lift: Far younger in the MCU than in the comics, where Jimmy Woo was both born sometime in The '30s and was one of the few characters to not be preserved by Comic-Book Time, making him elderly by the modern era. Here, he is born in The '70s (like his actor) so he is barely middle-aged by the equivalent time period of Ant-Man and the Wasp.
- Ambiguously Gay: After Scott mistakes Jimmy's "I'll be seeing you" as a legitimate invitation, he clarifies the confusion, but then backtracks and seems to be down for going on a date with Scott.
- Anti-Villain: While he does seem like a jerk to Scott in Ant-Man and the Wasp, he is simply doing his job watching a potentially dangerous Wild Card who broke international law. Furthermore, he is fairly friendly with Scott when he visits and sincerely congratulates him on seemingly making it to the end of his house arrest during the second visit to Scott's house. Even in the end, when he could arrest Scott for somehow getting out of the house with the suit, he doesn't, because he can't prove Scott got out of the house. All in all, he isn't all that hateable despite his rougher attitude.
- Audience Surrogate: While investigating Westview, Jimmy brings up a whiteboard with several theories and questions. Many of these questions are what many viewers likely share themselves, including whether Vision is actually alive or not, what the hexagons in the show represent, or if there are Skrulls involved with this situation.
- Backup Bluff: In WandaVision, when he gets captured by S.W.O.R.D., he lies that he already called in The Cavalry to save him within the hour. Ironically, he swipes a phone during the conversation where he says this and manages to fulfill the boast.
- Badass Normal: Woo might just be a regular FBI agent, but bear in mind that FBI agents are trained for dangerous circumstances. In Episode 6 of WandaVision, hes able to subdue three S.W.O.R.D. security guards with the help of Monica Rambeau, and is able to convincingly disguise himself as one of them (ballcap not withstanding).
- Beware the Silly Ones: Jimmy may be a bit spacey, but he's also a former S.H.I.E.L.D. and current FBI agent who possesses all of the required hand-to-hand combat skills.
- Borrowed Catchphrase: He uses the same "Flourish!" Catchphrase that Vision's "Illusion" persona repeatedly used in his and Wanda's magical talent show performance when he slips out of his handcuffs while captured in the S.W.O.R.D. base.
- Brick Joke: In Ant-Man and the Wasp, he becomes obsessed with figuring out a card trick Scott did for him. By WandaVision, he seems to have gotten the hang of it, as he performs it for Monica Rambeau upon meeting her.
- Bunny-Ears Lawyer: Despite his attempts to act as a professional agent, he's kind of... odd.
- By-the-Book Cop: Throughout Ant-Man and the Wasp, he adamantly sticks to the rules of his job in dealing with Scott, even if it ends up working against him. By the end of the film, he's cottoned on to the fact that Scott outwit him, but due to lack of evidence that the man running around San Francisco in an Ant-Man suit is him, he has to let him walk free.
- The Cavalry Arrives Late: He tries his best to get the FBI on the scene as quickly as possible in the finale, but they arrive just as the Hex reseals. They are all subsequently forced to wait outside while the final battle is occurring, but do lay down the law with Jimmy leading when they get the chance.
- Celebrity Paradox: Captain America and the Winter Soldier establishes that Star Trek is a franchise that exists in the MCU. Randall Park voiced the Apergosian High Leader on Star Trek: Lower Decks.
- Characterization Marches On: In Ant-Man and the Wasp, he's a By-the-Book Cop who's monitoring Scott's house arrest and repeatedly reminds everyone that Scott has to follow the law and Sokovia Accords. In WandaVision, he's more of a Reasonable Authority Figure who believes in Screw the Rules, I'm Doing What's Right! and actively undermines Hayward's authority when he believes the man is being unreasonable.
- Chekhov's Skill: He first takes an interest in stage magic in Ant-Man and the Wasp after watching Scott perform a card trick and is at one point found in his office trying to practice that same trick. When he shows up again in WandaVision, he's developed a talent for sleight of hand and has also been dabbling in escapology, using his newfound skill to escape a pair of handcuffs in the series finale.
- The Comically Serious: Jimmy Woo's comedy comes from reacting in FBI seriousness to the size-shifting silliness around him, but he's not nearly as unflappable as he'd like to think.
- Curse of the Ancients: As a part-time youth pastor, he mostly keeps his language clean from modern swears through more antiquated obscenities. He lets out a "What the dickens?" when the situation of Ant-Man and the Wasp gets to be too much for him and jokingly exclaims "Jeepers Creepers!" upon a suggestion of being mind-controlled in WandaVision.
- Defiant Captive: Spends his time unlawfully detained taunting the leader of his captors, slipping free from his bonds, and calling in back-up with a stolen phone.
- Dressing as the Enemy: He uses the uniform of one of the S.W.O.R.D. agents he and Monica knock out to sneak back into the S.W.O.R.D. base unnoticed.
- Establishing Character Moment: In his very first scene he apologetically leads a search of Scott's house, explains to Cassie why her father is under house arrest... poorly, and asks Scott about a card trick he performed earlier in the day. This establishes him as a dedicated lawman who is still willing to show courtesy toward people who break the law, rather comically incompetent at times, and interested in magic.
- Everyone Has Standards:
- He won't arrest Scott on the suspicion that he broke his house arrest because there isn't any proof. Agent Woo does promise that if he catches Scott breaking the law, he will arrest him, but for now, Scott is off the hook.
- By Episode 6 of WandaVision, Jimmy is very disturbed at Tyler Hayward's willingness to kill Wanda at all costs, causing him to break with S.W.O.R.D. and look for ways to help her alongside Monica Rambeau and Darcy outside of the law.
- Friendly Enemy: Even though he is just doing his job, he speaks in a rather polite way to Scott, apologizing to him when he thought that Scott had broken from house arrest. In fact, he actually takes a liking towards Scott and invites him for dinner after his parole has ended.
- Gosh Dang It to Heck!: Not explicitly touched upon, but Jimmy doesn't swear much and once says the rather unusual "What the dickens?" in the place of a more profane word. This may have to do with his alleged side gig as a youth pastor.
- Hairpin Lockpick: He successfully utilizes a spare safety pin in his pocket to pick open the lock to his handcuffs while a prisoner of S.W.O.R.D.
- Hero Antagonist:
- An honest, hardworking FBI agent who puts Scott, Hope, and Hank at risk during the events of Ant-Man and the Wasp, but he's neither evil nor particularly heroic. He's just doing his job.
- Fits this role even moreso in WandaVision. The only reason he gets involved with what's happening is that there just so happens to be a man in the Witness Protection Program in Westview, and he has to extract them on the FBI's behalf. His working with S.W.O.R.D. to try to break into the small town isn't so much as him intentionally trying to destroy Wanda's sitcom reality but is moreso to find out what exactly it is, and how to help her and the people she has trapped in there. He then works to rescue Wanda as well as the people in Westview on realizing Hayward's real intentions.
- Hidden Depths: He turns out to be quite competent at performing a Hassle-Free Hotwire, an unexpected skill for a character largely defined by his by the book nature to possess.
- Innocently Insensitive: After his colleagues manage to capture Hank and Janet, he lets out a Big "YES!" right in front of Scott. He is even quick to realize how insensitive he was and earnestly apologizes.
- In-Series Nickname: His birth name is James, but almost everyone calls him "Jimmy".
- Inspector Lestrade: In Ant-Man and the Wasp, Jimmy's aware that Scott Lang broke house arrest, but is unable to provide conclusive proof that he did it, forcing him to let him go at the end of the film. In WandaVision, Jimmy is unable to figure out much of anything regarding the Westview case, having to rely on S.W.O.R.D. and its consultants to get a basis of what's going on. Downplayed however in that he does catch on that something's not right about Director Hayward and his methods, but he can't properly arrest the guy until he sees Cataract Vision in action, which finally gives him the basis to do so.
- Jurisdiction Friction: He is the sole FBI agent involved in the Westview investigation and is initially willing to let S.W.O.R.D. spearhead the joint effort. This changes as Director Hayward's Jerkass tendencies become more obvious, and Jimmy begins to question his judgment, reaching a head during an argument after the attempted drone strike, where he is illegally removed from the base of operations by Hayward.
- Lame Pun Reaction: He's so unimpressed by Hayward's Pun about Project Cataract in "The Series Finale" that he delivers some uncharacteristic sarcasm.Hayward: If only you had a little more Vision.
Jimmy: Heh. That's a good one, Hayward.
- Metaphorgotten: His attempt to explain to Cassie why her father was put under arrest begins with a simple metaphor about drawing on the walls, but quickly veers off into the legal terminology of the Sokovia Accords. By the end of it, he's obviously confused Cassie more than he's helped.
- Mirror Character: To Everett Ross. Both of them are agents of the U.S government who initially are introduced as Obstructive Bureaucrats, but later prove themselves to be more competent and willing to help later on. The main difference is that Woo is significantly friendlier,if not a bit spacey while on the job compared to Ross. They also represent different branches of the government, with Ross working for the CIA and Woo being a federal agent.
- Mr. Exposition: For anyone who missed Captain America: Civil War and Avengers: Infinity War he's there to explain how Scott ended up on house arrest.
- Mysterious Middle Initial: It is unrevealed what the E. in James E. Woo stands for. Strangely, this is a mystery specific to the MCU, as in the comics he is simply James Woo.
- Nice Guy: He's very civil to Scott and tries to calmly explain to Cassie why her dad's in trouble. Woo's not very good at the explanation, but he tries, and he mentions he's a youth pastor. When he briefly cheers on hearing Hank and Hope got arrested, he then apologizes to Scott since it was an insensitive thing to do. It also says something that he follows the letter of the law and won't arrest Scott on the suspicion of him becoming Ant-Man again. WandaVision cements him as this as when the FBI and S.W.O.R.D. discover what is going on with Wanda, Vision, and the town of Westview. Assuming Wanda is trapped there against her will, he tries to contact her through a radio to find out who has done this to her. Even later when it's seemingly confirmed Wanda is the one responsible for it, he still gives her the benefit of the doubt and reminds Director Hayward of all the good she's done with the Avengers.
- Nice, Mean, and In-Between: The Nice to Darcy's Mean and Monica's In-Between. He is unfailingly helpful and polite, and while he eventually works to undermine Hayward with the trio, he makes a point to never insult him, even when Hayward doesn't spare the same courtesy for them. Jimmy only ever makes valid criticism toward his poor choices as a leader and his consistently villainizing portrayal of Wanda's actions.
- Not Now, Kiddo: Zigzagged and played for laughs. When Cassie calls him out, he tells her that he's sure this all has to sound like a bunch of confusing adult stuff to her and proceeds to explain it... Using legal jargon.
- Not So Above It All: Jimmy tries to be as professional as one would expect for his position, but it's not too hard to get him to crack. For instance, he's utterly fascinated with Scott's magic trick and even learns how to do it to introduce himself to Monica Rambeau. He's also one of the two people working with S.W.O.R.D. who actually seems interested in the WandaVision show itself, even expressing slight envy at Wanda and Vision having children.
- Obstructive Bureaucrat:
- As Scott's parole officer in Ant-Man and the Wasp. Justified, as it's his responsibility to make sure Scott doesn't break house arrest.
- Inverted in WandaVision, where he's the only government agent involved in the Westview case who's against attacking Wanda Maximoff from the start, and eventually uses his connections to bring the rest of the FBI to apprehend Director Hayward and do damage control for Westview.
- Odd Friendship: Jimmy is a soft-spoken Nice Guy, but he becomes fast friends with the far more extroverted, snarky Dr. Darcy Lewis when they meet at the S.W.O.R.D. base camp.
- Oh, Crap!:
- When he realizes that the enlarged Ant-Man suit he has cornered against a building is empty and Scott is instead escaping back to his house.
- He openly panics in WandaVision when he notices Monica is preparing to re-enter the Hex without any protection, culminating in a Big "NO!".
- Once More, with Clarity!: During the events of "Don't Touch That Dial", we hear Jimmy (unidentified at the time of release) attempting to contact Wanda. It is not until two episodes later that we get the context of how or why, through his and Darcy's perspectives of the interaction.
- One Dialogue, Two Conversations:
- As he and Monica meet at the edge of Westview, Monica tries to ask why he can realize something is wrong with Westview when almost nobody else can. He misinterprets her question and thinks she is asking about his life, so he responds with a run-down of his childhood.
- While he and Darcy talk about Wanda having kids in Westview, she offers him a chip from the bag she's eating from. He thinks Darcy's asking if he ever wants to have a kid.Jimmy: I can't believe Wanda and Vision are having a baby.
Darcy: You want any?
Jimmy: Heck, I thought about it for sure. A little Jimmy Woo, get him a tiny little FBI badge— Oh, uh, chip? Sure.
- One Steve Limit: Jimmy Woo shares both a first name (nicknames notwithstanding) and screentime with fellow law enforcement officer Jim Paxton in Ant-Man and the Wasp.
- Police Are Useless:
- Much like Paxton and SFPD in Scott's last movie, he and the FBI are very incompetent at their job and acts as only detrimental obstacles for Scott and his friends. Downplayed in that they do manage to temporarily capture Hank and Hope, though it still makes them an obstacle when they refused to listen to Hank and Hope about what is actually going on after detaining them.
- In WandaVision, Jimmy isn't able to do much of anything regarding the sudden existence of Westview without S.W.O.R.D.'s help, despite the place housing a person of interest to the FBI. Unlike in Ant-Man and the Wasp however, Jimmy's uselessness is more than justified, given that they're dealing with Wanda Maximoff. That being said, Jimmy gradually averts the trope as the series wraps up, as he eventually breaks with S.W.O.R.D., assists Monica with reentering the Hex, and calls in The Cavalry to arrest Hayward and his accomplices in the aftermath of what happens.
- Precision F-Strike: After keeping a clean mouth for his entire pursuit of Scott and the Pym family, he lets out a frustrated "Damn it, Scotty!" when a cornered Scott seems to be incompliant to arrest (In actuality, he was never there in the first place).
- Production Foreshadowing: Prior to his film debut, he was mentioned in an episode of Agents of S.H.I.E.L.D. four years earlier.
- Race Lift: Of the "Minority to Minority" kind, being changed from Chinese-American to Korean-American. It helps that "Woo" is applicable on both sides.
- Reasonable Authority Figure: He treats Scott Lang with both respect and suspicion, refusing to arrest him without any proof that he broke his parole. Jimmy does promise that he'll be there to arrest Scott if the latter breaks the law again, but after the events of Endgame is more than happy to accept that all the Avengers got The Pardon, since Scott's time travel knowledge undid the Blip and restored billions of people to life. What's more, when the Westview Hex starts happening, he questions if Wanda is under duress since he knows that she's a hero, and rebels against Hayward, calling in the FBI, on realizing the man created the situation.
- Rule of Three: Three times over the course of Ant-Man and the Wasp, he and the rest of the FBI burst into Scott's house after they have reason to believe he is violating his house arrest. The third time Scott's jail time is up and they have to let him go without further issue.
- As a crowner to how he's seemingly not good with people after he Info Dumps the whole terms of Scott's sentence to his 11-year-old daughter:Scott: Wow. You're really great with kids!
Woo: Thanks. I'm also a youth pastor.
- He gets another one during the events of WandaVision:Tyler Hayward: Someone must really miss you back in Quantico.
Woo: No, sir. Softball season's over, sir.
- As a crowner to how he's seemingly not good with people after he Info Dumps the whole terms of Scott's sentence to his 11-year-old daughter:
- Schrödinger's Canon: In the tradition of MCU films never addressing details from the MCU TV shows, his status as a former S.H.I.E.L.D. agent is not even hinted at.
- Screw the Rules, I'm Doing What's Right!: After dealing with Hayward's authority for too long, Jimmy and Monica subdue the S.W.O.R.D. security agents escorting them off the property and take their uniforms as disguises. It's worth noting that Woo is the one who initiates this, with Monica only following suit after he throws the first punch.
- Sharp-Dressed Man: To highlight his (attempted) professional attitude towards his job, his only attire throughout Ant-Man and the Wasp is a crisp two-piece suit and tie.
- Sleight of Handiness: The series finale of WandaVision has Jimmy steal a phone off of someone's desk in plain view of everyone while handcuffed in order to call a few of his fellow agents as backup.
- Sympathetic Inspector Antagonist: In Ant-Man and the Wasp, his goal is to ensure that Scott Lang doesn't make a break for it in his last few days of house arrest. Unfortunately, Scott's services are needed by Hank and Hope Pym at that time.
- Token Good Teammate: He's pretty much the only positive representation of the FBI within the Marvel Cinematic Universe. With pretty much every other FBI agent that makes an appearance, such as those in Daredevil and Ant-Man and the Wasp, ending up being corrupt.
- Token Minority: He's the only Asian character of importance in both Ant-Man and the Wasp and WandaVision.
- Took a Level in Badass: Downplayed in WandaVision. He's clearly (and understandably) out of his depth dealing with the whole Westview situation, but he's far more on the ball and competent than he was in Ant-Man and the Wasp, and does a remarkably good job with the investigation into Westview. He's also learned to do the card trick. In episode six he's the first to throw a punch when S.W.O.R.D. agents try to remove him, Monica, and Darcy from the command post, and he can fight as well as Monica does.
- Took a Level in Kindness: In Ant-Man and the Wasp, Jimmy is continually suspicious of Scott attempting to breach house arrest, and is visibly frustrated that he isnt able to catch him for doing so at the end of that film. Compare this with his attitude in WandaVision, where Jimmy is among the three consultants of S.W.O.R.D. that is somewhat reluctant to follow Hayward's orders to neutralize Wanda, and decides to take matters into his own hands after Hayward dismisses them.
- Two First Names: His first name is "James" and his last name is "Woo", which is used as both a Korean given name and surname.
- Unspoken Plan Guarantee: He doesn't bother to clue in Monica or Darcy (and therefore the audience) in any way before he starts beating down the agents forcibly escorting them off S.W.O.R.D. premises. Justified in that he is all but explicitly stated to be acting on the spot.
- Verbal Business Card: He provides one to Monica during their first meeting.Woo: James E. Woo, FBI.
- We Will Meet Again: By the time he lets Scott off house arrest, it's pretty clear he knows that Scott violated his agreement and went out as Ant-Man, but since there's nothing to officially prove that, he has no choice but to let him go. That said, he thinks it's only a matter of time before Scott gets caught again, given how often this happens, and says he'll be the one who catches him.
Portrayed By: Sean Thompson Kleier
Appearances: Ant-Man and the Wasp
A corrupt FBI agent assigned to the San Francisco field office.
- Asshole Victim: He is the only person Ghost actually kills in the entire movie, but he's a dirty FBI agent who works for Sonny Burch, not exactly what you'd call a tragic loss.
- Dirty Cop: He's in league with Sonny Burch, selling him information.
- Tele-Frag: Ghost phases her hand into his heart to kill him.
- Sudden Name Change: Originally, Kleier was listed as Geoffrey Ballard, a.k.a. Centurion, an obscure Bronze-Age character that debuted in Black Goliath #4 in 1976 and went on to appear in a few Ms. Marvel issues.
- See the Skrulls page
New York City field office
Tamara "Tammy" Hattley
Portrayed By: Kate Udall
Nadeem's superior at the New York FBI office, overseeing Wilson Fisk's protection detail.
- Cruel to Be Kind: She divorced her husband to ensure that Fisk couldn't hunt him down.
- Da Chief: Nadeem and Dex's boss.
- A Darker Shade of Gray: Unlike Ray (and probably most of the other blackmailed Feds), she is callous enough to murder a colleague clinically and cold-bloodedly. Still, she's miles above Dex.
- Dirty Cop: Fisk manipulates her into turning the rest of her agents into his glorified muscle.
- Even Evil Has Loved Ones: She divorced her husband so that Fisk wouldn't be able to use him against her, and encourages Nadeem to do everything he can to keep his family from incurring Fisk's wrath.
- Even Evil Has Standards: Despite nonchalantly murdering Winn, her conversation with Nadeem when they're preparing to escort Fisk to a summit of rounded-up gangsters makes clear she's not too happy with doing Fisk's dirty work, and the only thing keeping her from ratting is Fisk's threats of harm to her daughter. After Nadeem's posthumous confession video goes viral and implicates her, she's quick to give up everything she knows about Fisk's operation.
- Evil Red Head: Red-headed and works for Fisk.
- Forced into Evil: Fisk killed one of her children in an arranged "hit and run", and blackmailed her into working for him by threatening to kill her daughter.
- Mole in Charge: Fisk's at the FBI.
- Pet the Dog: She makes efforts early on to try and keep Ray out of Fisk's machinations. Unfortunately, Ray's pride keep him from failing to see the trap Fisk has lured him into.
- Reasonable Authority Figure: She's a stern but fair-minded boss who's honest with her employees. Except she isn't. She shockingly kills Winn in front of Nadeem and blackmails him into working for Fisk just like she and Dex - and several others - already are doing.
- Trapped in Villainy: Fisk has threatened to kill her daughter if she does try to leave.
Rahul "Ray" Nadeem
Portrayed By: Jay Ali
An FBI agent who Wilson Fisk manipulates into letting him out of prison.
- Boom, Headshot!: His fate at the hands of Dex.
- Canon Foreigner: Nadeem and all of his FBI colleagues except for Dex are all-new characters created just for the show.
- Deal with the Devil: He makes one with Fisk that, on paper, looks pretty good: Fisk offers information on a major Albanian crime syndicate, which will boost Ray up the career ladder whereas he'd previously stalled. Fisk sabotaged his career, to put him in a position of vulnerability where he was easily exploitable. It spirals out of control and Fisk gains complete control over Ray and turns him into a Dirty Cop.
- Deathbed Confession: He records a final message to his family, before being killed by Dex. But the video also includes his confession and full testimony against Fisk, detailing everything he did and knows about the Kingpin's activities. His wife smuggles the video to Foggy, who quickly realizes this is a dying declaration (one of the exceptions that will permit this kind of evidence in court), the evidence they need to bring Fisk to justice. Once it's released to the public, Fisk is quickly arrested for his crimes.
- Decomposite Character: While he's a completely original character, Fisk manipulating him into debt is similar to what Fisk did to Matt in the original Born Again story. That it has to do with his sister-in-law's cancer treatments is borrowed from Nick Manolis, the dirty cop in Born Again that Fisk paid to discredit Matt (whose son Fisk offered to pay full treatment for if Manolis perjured himself).
- Deuteragonist: Of Daredevil Season 3. He has almost as much screentime and character development as Matt Murdock.
- Dirty Cop: Downplayed. Fisk uses emotional manipulation and actual blackmail to turn Ray into a very reluctant accomplice. Ray eventually turns against Fisk, valuing his moral compass and the example he'll set for his son over his own survival.
- Determinator: He's willing to go to any length for his family. Fisk even uses this to manipulate him into being desperate enough to cut the deal with Fisk to begin with.
- Entertainingly Wrong: When questioning Foggy, he correctly suspects that Matt is leading a double life and Foggy knows about it...but he guesses that Matt is a criminal instead of a vigilante.
- Expy: Certain elements of his character are borrowed from Nick Manolis in the "Born Again" comic.
- Face Death with Dignity: After recording his video confession, he patiently waits in his backyard, casually drinking a beer, waiting for Dex to come and kill him. When Dex catches up to him, he says he's glad that Dex will be the one to do it, and urges him to just shoot him there and then to get things over with. He ultimately has to draw his gun to get Dex to go through with shooting him.
- Fan Disservice: He's a good-looking, well-built guy who gets a shirtless scene in "Revelations", but it's a Shower of Angst and he's wounded from getting shot by Dex.
- Foil: To Matt Murdock. Both have similar "I can fix this" attitudes that mirror one another. Nadeem is pretty isolated as he tries to fix all the problems he caused by himself: he never draws in Seema, he never lets her help, he barely leans on her emotionally. He doesn't depend on friends. He views co-workers as competition. He only gives in and goes for help when its already too late and hes in too deep with Fisk to get out. Matt, meanwhile, is constantly trying to get everyone else to stay out of his fight and insisting that it is his fight and his alone, that he must be the one that fixes it. The only difference is that Matt realizes he needs the help of other people sooner than Nadeem does, soon enough to actually make use of a multi-pronged attack. Furthermore, Matt's got an advantage in that the people he's protecting are grown, capable adults; whereas Nadeem is having to deal with his young son being threatened.
- He's also a foil to Jack Murdock. Both hard-working, dedicated fathers who ultimately die trying to do the right thing for their sons in opposition to a criminal organization. That said, Jack's relationship with crime was known and willing, whereas Nadeem was coerced into it.
- Forced into Evil: Fisk runs a masterful manipulation game on him, and the subsequent Frame-Up forces him into becoming a Dirty Cop working alongside the man who shot him.
- Guilt-Ridden Accomplice: He's only a Dirty Cop for a short time, but he's tormented by guilt the entire time until he pulls a HeelFace Turn.
- Happily Married: He's a family man, and has a very loving relationship with his wife Seema despite financial worries from paying for her sister's treatments. The sorts of things that Wilson Fisk likes to exploit.
- Headbutting Heroes: Spends much of season three as a Hero Antagonist to Karen, Foggy, and Matt. However, because he is a hero, he digs into the information he has and the leads the provide and realizes Fisk is manipulating him.
- Heel Realization: After spending a fair portion of Season 3 protecting Fisk, he's told by Matt, by Karen and by others in no uncertain terms that Fisk has been using him to regain power. When confronted with evidence in the wake of Jasper Evans' death, he goes to Fisk's penthouse and sees the full extent of the luxury Fisk is living in. He's horrified to realized that however inadvertently, he's allowed the most dangerous crime lord in New York (maybe America) to ascend the throne yet again.
- In-Series Nickname: He is called "Ray" by most of his colleagues, but his birth name is Rahul.
- A Lighter Shade of Gray: Much more sympathetic and moral than the other agents blackmailed by Fisk
- My Greatest Failure: Unwittingly allowing Fisk to rise back to power is this for him as a whole, but what he's guilty of the most is driving Dex to the Clinton Church where he tried to kill Karen Page and caused the death of Father Paul Lantom, which he personally feels guilty for for aiding and abetting.
- Nice Job Breaking It, Hero: While it's logical to assume from earlier matters like Union Allied and Detective Blake that Fisk had a spare in case he couldn't exploit Nadeem's desperation, Nadeem ultimately takes the bait Fisk offers him, meaning that almost the entire plot and conflict of the third season is on him.
- An Offer You Can't Refuse: Fisk suggests that he's making one of these when he first summons Nadeem to propose an offer to become an informant, only to clarify he's actually offering to provide information to Nadeem in exchange for Vanessa's protection and realizes that as a married man, Nadeem is likely to grant him sympathy for that. Then, of course, it turns out that the offer was always an unrefusable one even before Nadeem got approached, because Fisk has spent every day since he was arrested slowly bankrupting Ray without him even meeting the man, to make him desperate enough to take Fisk's deal without looking closely enough.
- Pride: His Fatal Flaw. Aside from his financial worries, Nadeem wants his family to think well of him. He wants to be a good man and hero in their eyes, and this leads to him making some careless decisions, which also makes him easy for Fisk to exploit.
- Redemption Equals Death: He eventually defies Fisk, and goes to a grand jury with the support of Matt, Foggy, and Karen. Fisk manages to blackmail the grand jury, leaving Ray to accept his fate and sacrifice himself to save his family.
- Secret-Keeper: Matt unmasks himself to Nadeem after rescuing him and his family from Fisk's assassins.
- Thanatos Gambit: Nadeem's recorded confession of his involvement in Fisk's crimes would normally be legally inadmissible as evidence, as statements made outside of a courtroom are regarded as hearsay. However, dying declarations are exempt from this rule. So Nadeem orchestrates his own death by returning to his home, which he knew was under surveillance, assuming correctly that Fisk would eventually send someone to kill him.
- Unwitting Instigator of Doom: By agreeing to Fisk's deal, Ray bears indirect responsibility for every crime that Fisk commits or has others commit for him upon getting out of prison.
- Unwitting Pawn: Fisk lures him in with promises of career advancement. In fact, he's been Fisk's pawn since long before he even spoke to the man. Fisk targeted Nadeem by cutting off his sister-in-law's medical insurance, forcing Nadeem to pay her medical bills and go into crippling debt, ruining his FICO score and delaying hopes of career advancement, so that when Fisk offers him information, Nadeem won't look too closely at the possible repercussions.
- We Used to Be Friends: While he and Dex start the season as close friends and colleagues (helped in part by Dex saving his life during the motorcade attack), they grow distant as Fisk manipulates Dex into becoming his hired killer and goes on a killing spree. They only become close again when Fisk's manipulation of Nadeem is revealed and the latter is forced into his service, but it's a twisted reversal of their former relationship. It started with Nadeem as the one reaching out to Dex and offering friendship, but ended with Dex assuming they were now best buds.
- You Remind Me of X: Once he realizes Fisk is manipulating him and the FBI, he realizes Fisk very much reminds him of his childhood neighbor Jiggy, who ostensibly painted himself as a man of his community who helped others out...and then made them into fall guys when the police came to arrest him for dealing drugs. Fisk attempts to claim he's a better man than Jiggy, but Ray isn't buying his lies.
Portrayed By: Don Castro
A colleague of Dex and Nadeem's on the Fisk task force.
- Bald of Evil: He's got a shaved head, although he's not really "evil" so much as "blackmailed into working for Wilson Fisk".
- Forced into Evil: Fisk has some sort of dirt which is how he got blackmailed into working for him.
- Noodle Incident: He refuses to tell Nadeem what exactly it is that Fisk is blackmailing him with.Arinori: Better we don't talk about it, and in here we don't even say his name.
Agent J. Lim
Portrayed By: Scotty Crowe
A colleague of Dex and Nadeem's.
- Oh, Crap!: His reaction when Dex turns up at Fisk and Vanessa's wedding in his fake Daredevil costume and carrying Julie's frozen corpse.
Portrayed By: Kimberli Alexis Flores
A colleague of Dex and Nadeem's.
Portrayed By: Matthew Mc Curdy
A colleague of Dex and Nadeem's.
- Bald of Evil: He's a much more consenting dirty cop than Arinori or Nadeem are in working for Fisk.
- Shoot the Messenger: Fisk brutally beats him to death for telling him that Nadeem has gone rogue and helped Karen Page escape from Dex. He's notably the only person in season 3 that Fisk personally kills rather than have someone else do it for him.
Portrayed By: Andrew Sensenig
An agent with the New York FBI office's Office of Professional Responsibility.
- Boom, Headshot!: Hattley kills him with Ray's gun, then Felix Manning bags the gun (with Ray's prints) and an audio recording to blackmail Ray into working for Fisk.
- Internal Affairs: Fisk manipulates him into opening an investigation into Dex's line-of-duty shooting of the Albanians who ambushed Fisk's motorcade, as part of a gambit to get Dex suspended.
Department of Damage Control
Appearances: Iron Man note | Agents of S.H.I.E.L.D. note | Spider-Man: Homecoming | Spider-Man: No Way Home | Ms. Marvel
A department of the U.S. government formed in a joint collaboration with Stark Industries, tasked with the clean up of superhuman involved conflicts.
- Adapted Out: Aside from Anne-Marie Hoag and Agent Cleary, none of the Damage Control members from the comics appear.
- Cape Busters: After the Snap and the Blip they have taken on this role over their intended job as a Cleanup Crew, especially in regards to Peter being accused of murder.
- Cleanup Crew: A non-villainous example. Their goal is to clean up and repair the damage left behind by superhero activities and salvage materials and weapons from the battles.
- Composite Character: As of Spider-Man: No Way Home they have taken on a role similar to that of S.H.I.E.L.D.'s Cape Killers during Civil War or H.A.M.M.E.R. during Dark Reign.
- Damage Control: As the name suggests, that is their function in a nutshell.
- Early-Bird Cameo: Damage Control was first mentioned on the TV news at the end of the first Iron Man movie as the team responsible for cleaning up after the destruction caused by Stark and Stane's fight with each other. However, they only become plot-relevant 15 films later in Spider-Man: Homecoming.
- Failed a Spot Check:
- None of the agents driving the Damage Control truck appear to notice Spider-Man and Vulture tussling on top.
- Shortly after, Spider-Man gets stuck in their Storage Vault for an entire night, and no one seems to notice either.
- Irony: They, an organisation co-founded by Tony Stark, spearhead an investigation on and attempt to prosecute Spider-Man, Stark's protege, for the death of Mysterio, a former employee who Stark fired for mental instability.
- The Ghost: After the attack by the Watchdogs on the Mackenzie house in the Agents of S.H.I.E.L.D. episode "Watchdogs", Daisy Johnson mentions that Damage Control is going to take care of cleaning up the mess, but they don't actually appear in the episode.
- Morality Chain: When Stark was alive, they weren't too bad as an Obstructive Bureaucrat department other then putting Toomes and his crew out of business, but after Stark's Heroic Sacrifice, they get in the way of superheroes like Peter and their friends and family to give them legal grief.
- New Job as the Plot Demands: In Spider-Man: Homecoming, Damage Control was initially little more than a clean-up crew for the Chitauri invasion that also happened to collect what remained of their alien technology. From Spider-Man: No Way Home onwards, they've become federal agents who investigate, arrest and prosecute whom they believe to be dangerous individuals with powerful abilities.
- No Sympathy: They don't show any compassion towards Toomes and his men after making them lose their jobs without compensation.
- Obstructive Bureaucrat: They act as this in their roles in the Spider-Man trilogy as legal system obstacle Cape Busters in paths of main characters Toomes and Peter and give them grief, especially following the passing of their founder Stark, that makes them condescendingly controlling regardless if the suspect is a ward of Stark like Peter or not.
- Police Brutality: As of the events of Ms. Marvel, they have no problem whatsoever deploying Attack Drones (repurposed E.D.I.T.H. drones, to be specific) to attack teenagers who are standing in the middle of a major American city for the crime of having powers (which they revealed while trying to save someone). The excuse of "unknown superhuman" doesn't really justifies such an example of Disproportionate Retribution and Hollywood Law.
Portrayed By: Tyne Daly
Appearances: Spider-Man: Homecoming
The director of Damage Control, a U.S. government department operated by Stark Industries that's tasked with cleaning up collateral wreckage caused by superhuman activity.
- Iron Lady: She's the director of Damage Control and is shown to be a firm and strict woman.
- Obstructive Bureaucrat: As the head of Damage Control, she oversees the logistics of cleaning up sites affected by superhuman battles, which makes Adrian Toomes' business redundant.
- Power Hair: She wears her hair at a medium length, reflecting her position of power.
- Reasonable Authority Figure: Downplayed, but she stops her men when they point their guns at Toomes for punching one of them, and she tells him he can always talk to his superiors about his grievances.
- Small Role, Big Impact: Only appears briefly in Spider-Man: Homecoming, but her actions in the prologue inadvertently turn Toomes towards villainy. She is also briefly visible in the background during the aftermath of the bodega incident, presumably to help the NYPD coordinate the clean-up of the alien tech involved.
- Unwitting Instigator of Doom: Her causing Adrian Toomes and his crew to lose their jobs is what drives them to become a gang of dangerous criminals.
Portrayed By: Gary Weeks
Appearances: Spider-Man: Homecoming | Spider-Man: No Way Home
An agent of Damage Control who accompanies Hoag in confronting Adrian Toomes and his crew after the Battle of New York. Several years later, he accompanies Cleary in the detainment of Peter Parker.
- All There in the Script: His name is not mentioned in the film, but it's revealed during the credits.
- Canon Foreigner: He doesn't appear to be based on any character from the comics.
- Jerkass: He has the gall to mock Toomes after putting him out of work and later Peter for Mysterio's death.
- Number Two: He seems to be this for Hoag, being always at her side and being the only one besides her to talk during the confrontation with Toomes. He still appears at Hoag's side during the scenes in the present.
- Obstructive Bureaucrat: Gives a legal headache for Toomes and later Peter Parker and his friends and family.
- One Steve Limit: He shares his last name with several major MCU characters, such as Jane Foster or Bill Foster.
- Only One Name: He's only known as "Foster".
- Very Punchable Man: A minor character who's only there to treat Toomes like crap, making it very satisfying when he gets punched in the face for his trouble.
Agent P. Cleary
Portrayed By: Arian Moayed
Appearances: Spider-Man: No Way Home | Ms. Marvel
An agent of Damage Control who interrogates Peter Parker and his entourage regarding the death of Mysterio.
- Adaptation Name Change: His name is Albert in the comics while his badge shows his name starts with a "P" in the MCU.
- Everyone Has Standards: Even though he's a smarmy jackass who is out to arrest teenagers for trying to be superheroes, Cleary seems visibly uncomfortable with his partner Deever's willingness to racially profile people in an attempt to find Kamala.
- Good Cop/Bad Cop: Tries this dynamic with Agent Deever in Ms. Marvel: he begins by complimenting Zoe and claiming that her social media posts are popular in his office before Agent Deever begins more harshly questioning her about her involvement with "Night Light". It fails because he becomes so aggressive in questioning after the initial compliments that Zoe immediately realizes she was being manipulated and clams up harder when Deever gets worse.
- Hollywood Law: Agent Cleary's interrogation tactics are questionable at best and outright illegal at worst. For one, he's insistent on trying to interrogate Peter and company without lawyers present (and even seems to fully buy into Only Bad Guys Call Their Lawyers when dealing with MJ), straight-up tricks Ned into almost confessing potentially illegal acts (which, while technically legal, is still a morally dubious tactic), and generally seems to have little regard for due process.
- Hypocrite: When confronting May, he accuses her of committing Child Endangerment by enabling her nephew's activities as Spider-Man. However, he seems to see no issue with arresting at least three high schoolers and subjecting them to ruthless interrogation, even manipulating Ned into almost confessing to committing illegal acts, with no concern for their psyche or that they may have gone through a traumatic experience just last week.
- Inspector Javert: He's convinced Peter is involved in Mysterio's death and resorts to nigh-illegal actions in order to incriminate Peter. He also immediately calls for the arrest of Kamala Khan when he sees a demonstration of her powers on social media.
- Jerkass: He acts like a complete dick to the people he interrogates, even when they are just teenagers.
- Jerkass Has a Point: He arrests three teenagers on flimsy evidence and acts like an asshole throughout his interrogation of them, but he's not wrong to point out to May that her encouraging Peter's dangerous and illegal superheroics isn't what would be expected of a responsible Parental Substitute.
- Manipulative Bastard: Cleary is shown to have a talent for manipulating those he brings in to interrogate, though some are more susceptible to it than others. In both Spider-Man: No Way Home and Ms. Marvel, Cleary pretends to be a friendly good cop to Ned Leeds and Zoë Zimmer respectively, excitedly goading them on to reveal positive experiences before twisting them to suit his agenda.
- Obstructive Bureaucrat: He's a demeaning agent of Damage Control who condescendingly interrogates his suspects to keep them in line and to incriminate them based on them being Convicted by Public Opinion.
- Only Bad Guys Call Their Lawyers: When Michelle says she wants a lawyer, he asks her why she'd need one if she didn't do anything wrong.
- Race Lift: In the comics, Albert Cleary is of African-American descent, while his film counterpart can be assumed to be Iranian-American like Moayed.
- Rabid Cop: The way he uses slimy and illegal tactics to interrogate someone would qualify him as this. Especially since many of those he interrogates happen to be teenagers.
- Slimeball: He uses blatantly underhanded tactics including trickery and gaslighting during his interrogations.
- What the Hell, Hero?: Tells May how disgusted he is that she's allowing her nephew to put himself at risk by being a superhero. Though considering he's accusing the same guy of murder, dragging his friends into it, and actively manipulates one of them into confessing to being a criminal accomplice, he lacks much room to talk.
- You Just Told Me: He uses this technique to make Ned admit that he's Spider-Man's "Guy in the chair".
Agent Sadie Deever
Portrayed By: Alysia Reiner
Appearances: Ms. Marvel
An agent of Damage Control.
- Bigot with a Badge: She brings up racial characteristics without hesitation, making Cleary uncomfortable, and walks into the mosque with her shoes on with no concern for their customs.
- Good Cop/Bad Cop: Tries this dynamic with Agent Cleary in Ms. Marvel: he begins by complimenting Zoe and claiming that her social media posts are popular in his office before Agent Deever begins more harshly questioning her about her involvement with "Night Light". Cleary's unprompted and sudden aggressive manipulation instead causes Zoe to realize what's going on, and Deever opens up with even more aggression and unnecessary racist comments that leads her to just refusing to answer anything.
- Hate Sink: She is rude to everyone she meets, and snidely racist towards people of Middle-Eastern and Latin-American descent in a way that makes even her partner Agent Cleary — who was more-than-willing to threaten and intimidate teenagers — uncomfortable. She also authorizes the deployment of EDITH's drones to capture "Night Light", who is a teenager and thus far done nothing wrong.
- Politically Incorrect Villain: She seems to have little issue with racial profiling in trying to find "Night Light", something that makes Agent Cleary visibly uncomfortable. She also rather mockingly "corrects" herself when she asks Zoe if "Night Light" was Latina, saying "I'm supposed to say 'Latinx' now, right?" Cleary scolds her in private afterward, and it's apparent that her aggressive approach to Zoe made her unwilling to give up anything.
- Would Hurt a Child: She has no qualms in deploying EDITH's drones to violently apprehend Kamala.
S.W.O.R.D. (Sentient Weapon Observation and Response Division)
Appearances: Spider-Man: Far From Home note | WandaVision
A government agency founded by Maria Rambeau in the 90s, charged with monitoring space for potential threats.
- Adaptation Name Change: "Sentient World Observation and Response Department" in the comics. Some dialogue in the fourth episode of WandaVision implies that it had a different name prior to the Snap, possibly keeping in line with the original.
- Adaptational Job Change: Downplayed. S.W.O.R.D.'s role as an organization in the comics was to keep an eye on extraterrestrial threats on Earth's behalf, hence the "World Observation and Response" part of their name. Spider-Man: Far From Home establishes that S.W.O.R.D. in the MCU is still active in space, but their goal is to observe threats that come from anywhere, not just off-world. In fact, Monica Rambeau is told that she is limited to working on cases that are on Earth on her mother's posthumous orders shortly after being blipped.
- Early-Bird Cameo: Their symbol is seen in The Stinger for Spider-Man: Far From Home before they make their proper debut in WandaVision.
- Expy: Just like S.H.I.E.L.D., a variety of American intelligence agencies. In WandaVision their operations and uniforms invoke the Department of Justice like the FBI (even though they work with them in this universe).
- Government Agency of Fiction: Similar to S.H.I.E.L.D., of which it was originally a sub-divison in the comics.
- Nice Job Breaking It, Hero: Episode 5 of WandaVision reveals that S.W.O.R.D. managed to reacquire Vision's corpse from Wakanda and subsequently started dissecting and experimenting on it. Not only did Vision explicitly ask the U.S government not to do this in his will, but Wanda's discovery of this fact is what causes her to break into their headquarters and create Westview, causing problems for not only them, but for the FBI as well.
- Remember the New Guy?: They were established some time before the Snap, but we only get a glimpse of them in The Stinger of Spider-Man: Far From Home, and see them in action for the first in WandaVision, despite the numerous space-related events that would have involved them.
- Sigil Spam: Like S.H.I.E.L.D. before them, they love putting their insignia on everything they've got. At the beginning of Episode 4 of WandaVision, we see Monica in S.W.O.R.D. field wear, and she's got one on her chest and two on her jacket's shoulders.
Known Aliases: "Geraldine"
Species: Enhanced human
Portrayed By: Teyonah Parris, Akira Akbar (eleven-years-old), Azari Akbar (five-years-old)
Appearances: Captain Marvel | WandaVision | The Marvels
Maria Rambeau's daughter, who considers Carol Danvers to be her honorary aunt. Shes earned the title "Lieutenant Trouble" from Carol since she was a little girl. Years later, she finds herself in the town of Westview.
- 11th-Hour Superpower: While protecting Tommy and Billy from Hayward's gunshots, Monica inadvertently unlocks a new power of Intangibility, which causes the bullets to phase through her body before slowing down.
- Accent Relapse: Her jive accent slips throughout Episode 3, especially when she's nervous. This is because it's not her actual one.
- Action Girl: As an agent of S.W.O.R.D., Monica receives extensive combat training that allows her to incapacitate several people effortlessly. And that is before she acquires her powers.
- Adaptation Origin Connection: In WandaVision, Monica develops superpowers as a result of Wanda's Hex rewriting her DNA. In the comics, she gained powers in an incident involving an energy weapon that had nothing to do with the Scarlet Witch. Furthermore, this version of Monica was a member of S.W.O.R.D. before gaining powers, as opposed to a member of the New Orleans harbor patrol.
- Adaptational Job Change: From an officer of the New Orleans harbor patrol to an astronaut.
- Adorably Precocious Child: Uses this status to convince her mother to accompany Carol, Fury, and Talos on a mission to save the refugee Skrulls. She even asks her mother "what sort of example she'd be setting" for her daughter if she didn't go.
- Affectionate Nickname: She is nicknamed "Lieutenant Trouble" by Carol.
- Age Lift: Monica Rambeau in the comics is around the same age as Carol. Here, she is introduced as an eleven-year-old kid instead of an adult, setting her up for a sequel in the modern day. She returns as an adult in WandaVision and The Marvels.
- Ambiguous Situation: It's not really mentioned if she still keeps in touch with her Aunt Carol or if the two fell out of favor before the events of WandaVision. It's also not elaborated on whether or not Carol knows about Maria's passing and whether or not Monica's (implied) resentment of her stems from not being there when she passed on. Or if Carol did do just that in the five years that Monica was gone.
- Amnesia Missed a Spot: What clues Wanda gain to her outsider nature. "Geraldine" knows who Pietro and Ultron are, part of Monica's real identity breaking through the brainwashing.
- And I Must Scream: When she's sucked into Westview, Monica's actual identity is suppressed by Wanda's power until she's booted out. And she was aware of it.
- Ascended Extra: In-Universe as "Geraldine" within the Hex. After getting pulled in, Darcy spots her as a background character on the show. By the time the show advances to The '60s she has a speaking role, and in The '70s she seems to have graduated to a main cast member before Wanda realizes who she really is and ejects her from the Hex.
- Aura Vision: One of her powers after the Hex rewrites her genetic structure. She can sense energies on other spectrums, demonstrated when she sees Agatha's magical energy in the entrance to her basement and on the necklace that she uses to enslave Ralph.
- Back from the Dead: She's one of the victims of Thanos's Badass Fingersnap in Infinity War before she is resurrected during Endgame. Unlike most of those snapped away, her resurrection is actually seen onscreen during the first moments of Episode 4.
- Badass Normal: As shown when she takes on the S.W.O.R.D. goons with Jimmy Woo in Episode 6, Monica is perfectly capable of holding her own in a fight without any superpowers whatsoever. Becomes an Empowered Badass Normal later on.
- Blue Is Heroic: Monica wears a blue outfit whenever she is on a S.W.O.R.D. field mission, and her body emits a blue glow when she uses one of her powers.
- Broken Pedestal: By the time of WandaVision, Monica does not want to talk about her godmother Carol with Jimmy and Darcy, which strongly suggests that the two had a falling out.
- The Bus Came Back: Nebulous, and definitely rides the line between this trope and Remember the New Guy?, but debatable. Although her first appearance as a child in Captain Marvel and her first appearance as an adult in WandaVision are only separated by 2 years (2019-2021), which is very little time, MCU-release wise, there are 23 years of Monica's life (not counting the five years she was dead thanks to Thanos) left unaccounted for in-universe between those two entries, and she hasn't appeared in any MCU movies or shows between those two points.
- Composite Character: She is one with Katherine "Kit" Renner, who has Carol as an Honorary Aunt and goes by Monica's nickname "Lieutenant Trouble" in the comics.
- Decomposite Character: Some of her comics characteristics have been given to her mother, such as Maria using the callsign "Photon", which was one of her codenames after giving up the Captain Marvel title in the comics.
- Delivery Guy: Averted. She helps Wanda deliver the first of her twins, Tommy, with no one else around to assist despite having no (known) medical experience.
- Determinator: Even after being mind-raped by Wanda in her sitcom world and then violently thrown out of it, she is willing to reenter Westview to continue the investigation. When Wanda arrives outside of Westview, seething with Tranquil Fury, Monica is visibly frightened but still steps forward and attempts to talk Wanda down. Later on, in Episode 7, she just pushes her way through the Hex barrier on nothing more than sheer willpower, despite knowing there's a good chance it could kill her.
- Disappeared Dad: She was raised mostly by her mother with help from Carol, with the whereabouts of her father unknown.
- Dressing as the Enemy: Along with Jimmy and Darcy, she is able to sneak back into the S.W.O.R.D. base with the uniform of one of the incapacitated S.W.O.R.D. agents.
- Drop-In Character: She has no existence in Westview outside of her friendship with Wanda. Agnes notices that "Geraldine" does not have a family, a house, or any other tether to a life outside of Wanda. And when Wanda catches on, she expels her from Westview. This is because she was sucked in by the Hex after the fact, rather than being part of Westview's narrative from the start — the field changed Monica's appearance but didn't whip up an actual house.
- Early-Bird Cameo: She's a long way from being Spectrum when we meet her in Captain Marvel, and in WandaVision she's worked her way up to the rank of Captain in S.W.O.R.D..
- Empowered Badass Normal: On top of being a highly trained S.W.O.R.D. agent, she eventually starts gaining her comic book powers in Episode 7 of WandaVision, courtesy of Wanda's Hex rewriting her DNA and unlocking her superpowers. This includes visually processing normally extrasensory energy, Energy Absorption, and being able to transform her body into pure energy.
- Energy Absorption: After receiving her powers, Monica is able to absorb kinetic energy.
- Energy Being: In the finale of WandaVision, Monica can transform her body into pure energy that prevents bullets from harming her and those behind her.
- Fish out of Water: Like Wanda, she feels out of place among the other neighborhood homemakers.
- Foil: For Wanda, as a woman who has been handed a lot of trauma, and instead of hiding in delusions, she owns it.
- Funny Afro: Has one as part of her 1970s appearance in WandaVision.
- Generation Xerox: Just like her mother, Monica swiftly form bonds with enhanced individuals before and after S.W.O.R.D. was founded.
- Glowing Eyes: Exhibits these after powering through the Hex a third time, signaling the awakening of her powers. Furthermore, it appears as though her eyes glow a different shade for each kind of energy she uses: blue for the standard Aura Vision, purple for when she's sensing magical energy, and golden for when she's using intangibility.
- Good Wears White: Monica's S.W.O.R.D. uniform is white and blue, and she is a legitimately good person.
- Hero Antagonist: In WandaVision, Monica is unfalteringly dedicated to helping Wanda (the Villain Protagonist) face her grief and take down the Hex, but Wanda wants none of her help and tries to expel her from Westview for her trouble.
- Heroic Sacrifice: She throws herself in the line of fire between Tommy, Billy, and Hayward as the latter tries to mercilessly gun them down. Fortunately, this is averted as her newly found powers prevent the bullets from reaching the boys, rendering Monica herself unharmed. Furthermore, Billy casually catches the last bullet as Hayward runs out of ammo.
- Heroic Willpower: This is how she awakens to her powers in Episode 7, as she forces herself back into the Hex both to overcome the grief she herself had endured because of her mother's death and to save Wanda and the people of Westview.
- Intangibility: In the finale of WandaVision, Monica is able to phase through multiple gunshots inflicted on her by Hayward when the latter tried to kill Tommy and Billy.
- Interrupted Cooldown Hug: She tries to reach Wanda. She might've succeeded if not for Agatha.
- Jive Turkey: Has elements of this in the third episode of WandaVision (which is "set" in the 1970s), although it's later revealed to be partly an act, and partly the result of Wanda's Mind Rape powers.
- Made of Iron:
- She's blasted through Wanda's house, across Westview, and back through the forcefield into the outside world in Episode 4 of WandaVision, but doesn't seem too worse for wear afterward. However, she attributes this to Wanda protecting her from any serious damage. Furthermore, the 1960s outfit that she wore was made mostly out of kevlar, which further helped with her survival.
- In Episode 7, she gains her powers which allow her to absorb energy, and allows her to survive Wanda slamming her into the ground. Instead of splattering all over the sidewalk, she instinctively absorbs the force of the impact and executes a perfect Three-Point Landing. This demonstrates that she has gained a form of Super Toughness.
- Mama Bear: After helping Wanda and Vision in delivering Tommy and Billy, Monica has developed a protective streak for the twins, even to the point of placing herself between them and Hayward when he attempted to shoot them down, regardless if she is aware of her power's capabilities.
- Master Actor: Downplayed in WandaVision. While it's clear that part of this is due to being under the Hex's influence, Monica is still capable of convincing Wanda that she's a regular, friendly citizen of Westview who's willing to participate in the show's sitcom shenanigans. The only clues to her real identity are the fact that she doesn't have a home in Westview, the S.W.O.R.D. pendant she wears in the third episode, and her namedropping of Ultron.
- Mirror Character: To Agatha Harkness. Both of them are strangers to Westview who are attempting to understand the intricacies of the Hex while simultaneously trying to be the "best friend" to Wanda in her sitcom reality. However, while Monica is trying to assist Wanda out of pure altruism and concern for her as a human being, Agatha only cares about Wanda's Reality Warper abilities and couldn't care less about her actual trauma. They also have very different backgrounds, with Monica initially being an ordinary astronaut that later gains superpowers while trying to help Wanda, while Agatha has been a powerful witch for over 350 years.
- Mythology Gag: The SWORD jumpsuit Monica wears under the spacesuit (and which she stays in for the latter half of the series after getting her powers) is a Civvie Spandex approximation of her Spectrum outfit.
- Nepotism: It's implied several times that she could have been made the new director of S.W.O.R.D. after her mother's passing had the Blip not happened. It's downplayed, though, as she's shown to be a fairly competent member of the organization. Plus, had she not been blipped, she would've had several more years of experience.
- Nice Girl: Even after getting sucked into Wanda's world, with her mind and personality replaced with one created by Wanda's powers, and then getting blasted back out of it, Monica still sympathizes with and wants to help her.
- Nice, Mean, and In-Between: Monica is the In-Between of Jimmy and Darcy. While she is rarely as snarky as Darcy, she is also not as timid as Jimmy. While genial to anyone who shows her mutual respect, she also can be surprisingly icy if she has been sufficiently aggravated (which we see firsthand in her response to Hayward cruelly pressing her Relative Button).
- No Body Left Behind: Episode 4 of WandaVision reveals that Monica was among the Snapped, dusted in her sleep while waiting for her mother's surgery in a hospital. When she learns about her mother's death shortly after being resurrected five years later, it's not difficult to tell the shock that is overwhelming her.
- "Not So Different" Remark: She admits that if she had Wanda's power, she might have done something similar to get her mother back.
- Only Sane Woman: She's by far the most level-headed of the S.W.O.R.D./F.B.I. coalition as she's not as gung-ho on stopping Wanda as Hayward and doesn't get caught up in the sitcom plotlines like Jimmy and Darcy.
- Primary-Color Champion: The shirt that Monica wears in Captain Marvel is red, blue, and yellow in color, which inspired Carol Danvers to keep the current color scheme of her uniform. As a S.W.O.R.D. agent, Monica wears a blue shirt in the field, and her body emits blue and yellow glow whenever she uses her powers.
- Punched Across the Room: More like poked across the room by Ralph/Fake Pietro in Episode 9 of WandaVision.
- Purple Is Powerful: Monica's eyes glow purple when she detects magical energy.
- Satellite Character: Due to entering the Hex after it was created, "Geraldine" has no existence other than her friendship with Wanda.
- Saved for the Sequel: Compared to being a minor character in Captain Marvel, she will be one of the main characters alongside Captain Marvel and Kamala Khan aka Ms. Marvel in the sequel.
- Sigil Spam: She wears the S.W.O.R.D. insignia on her necklace in episode three. This appears to be her actual badge transmogrified by entering the bubble.
- She's All Grown Up: A child during the events of Captain Marvel, an adult by the time of WandaVision. Justified, the former is set in the 90s while the latter is set in the 2020s, nearly three decades after the fact.
- Shut Up, Hannibal!: While Wanda is still the most sympathetic part of the Big Bad Ensemble of WandaVision, Monica gives a very apt one to her when Wanda gets sick of her "lies" and attacks her, only for Monica to tank it.Monica: The only lies I've told are the ones you put in my mouth.
- Stepford Smiler: In WandaVision, she's having to deal with the fact her mother died, and unlike Wanda, there's nothing she can do to change it. She tries putting a brave face on it, but she does make it clear that the pain is still very fresh.
- Supernatural Gold Eyes: Monica's eyes glow golden when she uses her intangibility.
- Team Member in the Adaptation: Monica has never been affiliated with the S.W.O.R.D. organization in the comics, but is revealed to be one of their top astronauts here.
- Time-Shifted Actor: In Captain Marvel, she appears as a five-year-old in Carols flashbacks to before her memory loss and as an eleven-year-old upon her return to Earth, portrayed by sisters in the time period. Teyonah Parris plays her as an adult in WandaVision.
- Took a Level in Badass: Monica has grown into quite of a badass when she becomes an agent of S.W.O.R.D. in her adult years. She takes a larger level in badass after gaining superpowers in Episode 7 of WandaVision.
- Unusually Uninteresting Sight: Unlike her mother, Monica doesn't seem to be shocked to see Carol is still alive or at the existence of shape-shifting aliens. She even hits it off with Talos and Soren's daughter, who's around her age.
- Unwitting Muggle Friend: She and Wanda hit it off quickly, and "Geraldine" unexpectedly finds herself in the climactic trick of Wanda and Vision's magic act. Later, she struggles to find a rational explanation as Wanda's pregnancy causes her powers to go bonkers.
- Verbal Business Card: She provides one of her own after Jimmy says his.Monica: Monica Rambeau, S.W.O.R.D.
- We Used to Be Friends: When Jimmy mentions Captain Marvel, Monica looks uncomfortable and immediately steers the conversation back to Wanda.
(Acting) Director Tyler Hayward
Portrayed By: Josh Stamberg
The Acting Director of S.W.O.R.D. in the time after the Blip.
- Bait the Dog: See the Pet the Dog entry below, then read every other entry. We're introduced to what seems like a Reasonable Authority Figure, but it becomes apparent episodes later that he's a huge bully whose only goal really is retrieving the sentient weapon he sees as his property (Vision), consequences be damned.
- Big Bad Ensemble: While Wanda's control of the Hex and Agatha's manipulations of her are far greater dangers, Hayward's Knight Templar attitude towards the former and desire to turn Vision's corpse into a weapon provides a secondary threat.
- Big Bad Wannabe: Compared to Agatha, Hayward poses relatively little threat to others. He's pretty much powerless in the face of Wanda's rage, and while White Vision almost kills her, it's also easily talked down by the Westview Vision. Hayward is ultimately beaten by Darcy after running away from the superpowered Monica and Maximoff twins, and easily arrested by Woo.
- Bigot with a Badge: Hayward is the secondary antagonist of WandaVision and a high-ranking agent of the intelligence agency S.W.O.R.D. Initially appearing as a sympathetic and humble Reasonable Authority Figure, Hayward quickly jumps the rails when he ends up in the field and encounters Wanda, whom he promptly blames for everything going wrong and tries to murder against the advice of Monica and Darcy. It is later revealed that Hayward does have a role in causing the crisis by experimenting on Vision's original body which is what caused Wanda to snap from her grief.
- Bitch in Sheep's Clothing: Hayward is initially introduced as a friend of both Monica and Maria and warmly welcomes the former back to S.W.O.R.D. after the Blip. This turns out to be a facade as he later shows that he has been keeping a lot of secrets related to Wanda from Monica and is willing to kill the former Avenger by any means necessary.
- Bullying a Dragon: He tries to fire a missile at Wanda, who was able to bring Thanos to his knees singlehandedly, with a measly drone strike was probably not the smartest move. For this, Wanda possesses his men and compels them to turn their guns on him.
- Canon Foreigner: He has no direct counterpart in the comics.
- The Chains of Commanding: When introduced, Hayward explains to Monica how stressful it was in the past five years to keep S.W.O.R.D. running after the Snap.
- Cynicism Catalyst: After Thanos wiped out half of all life, Hayward was left to take charge of what was left of S.W.O.R.D. and run it for five years. He insists Monica doesn't share his views because she didn't have to live through that time of zero hope.
- Didn't Think This Through: You gotta admit, arresting an FBI agent despite not having the authority to do so, confessing to all of your crimes right in front of him, and later imprisoning him without anybody watching him isn't exactly one of Hayward's brighter ideas.
- Dirty Coward:
- He's among the first to cut and run when Wanda begins expanding the Hex, which does mean that he's one of the only S.W.O.R.D. agents to not be absorbed into it.
- He also tries to cut and run when the final battle starts going sideways. Darcy puts a stop to that plan real quick.
- Expy: Is a pretty clear one of Henry Peter Gyrich in terms of behavior, tropes and (current) position in S.W.O.R.D..
- Fantastic Racism: During his rant against Monica, he accuses her of constantly advocating for super-powered individuals.
- Hate Sink: In contrast to the Laughably Evil nature of Agatha Harkness, there is nothing amusing about him, he's just is a despicably slimy Obstructive Bureaucrat piece of work.
- Hypocrite: Hayward is critical of Wanda for disregarding Vision's wishes by resurrecting him, yet he lied that she had stolen his corpse, when she actually just recreated her own version of the synthezoid, and he is also disrespecting Vision's wishes by experimenting on his body for shady reasons. He talks about how Vision's will wouldn't want him to be brought back, but Hayward's trying to do that himself as a sentient weapon, which Vision didn't want to become. The final episode confirms that this isn't a coincidence; he's actively framing Wanda for his own crimes.
- Jerkass Has a Point: Although he's incredibly callous about it, and seems to be saying it more to serve his own agenda than because it's sensible, it's true that they can't just bury Vision like one would an ordinary person, because it's not safe to leave that much vibranium unguarded.
- Jerk with a Heart of Jerk: Prior to the series, Wanda arrives at the S.W.O.R.D. facility and Hayward welcomes her warmly and even shows her where Vision's body is kept, on a table being disassembled into pieces. Not only does he show no sympathy for the grieving Wanda, he also won't let her give Vision a proper burial or any kind of sendoff and considers Vision's corpse his property.
- Jumping Off the Slippery Slope: At the start of the series Hayward comes off as extreme but somewhat reasonable given how much he had to deal with during the Blip. In later episodes, he shows little respect for his colleagues, holds an FBI agent hostage, and is more than willing to shoot civilians just to cover up his secret project.
- Kick the Dog: After Monica calls him a coward for not being willing to negotiate with Wanda, Hayward brings up that it is fortunate that she was not around when her mother died.
- Knight Templar: Radicalized after having to deal with the fallout of the Snap, he treats Wanda as a terrorist threat to be eliminated.
- Laser-Guided Karma: At the end of WandaVision he is arrested by the FBI for breaking the Sokovia Accords, falsely arresting and deceiving an FBI agent, and attempted murdernote amongst other illegal activities.
- Manipulative Bastard: This is Hayward's stock in trade —if he wants you on his side, he will be friendly and flattering. If he wants to undermine you, he'll start with passive-aggressive insults while pretending to be on your side and move on from there. And there is very little he won't do to make Wanda look like a terrorist to Monica and everyone else, Hayward shows simple recordings of Wanda "breaking" into S.W.O.R.D. and "stealing" the Vision's body. In reality, Wanda entered the facility peacefully and left without Vision's body.
- No Sympathy: When Vision is slowly dying after forcibly escaping the Hex, Hayward simply stares at him without any emotion. He even showed no such pity to a grieving Wanda when he shows her Vision's body being dissected by scientists for the sole purpose of weaponry, not even acknowledging Vision as a person.
- Not-So-Well-Intentioned Extremist: While he chalks his extremism and aggressiveness against Wanda up to wanting to free the residents of Westview from Wandas control, he really just wants to rebuild Vision so he can turn it into a sentient weapon. Monica even implies that he's willing to "burn Westview to the ground" just to eliminate the second Vision created by Wanda, no matter the casualties within. To say nothing of how his vendetta against Wanda largely stems from both his own wounded Pride and Fantastic Racism.
- Obstructive Bureaucrat: It turns out Hayward knows more of the situation than he is letting on to Monica, Jimmy and Darcy. He only reveals that Wanda visited the S.W.O.R.D. facility holding Vision's body a few days ago, after Monica is forced out of the Hex. Following this, he refuses any attempts for Monica to make peace with Wanda and gets rid of the trio. His deception didn't stop there as it turns out that Wanda didn't steal Vision's body, it was with him the entire time.
- Pet the Dog:
- When he arrives outside Westview, he's brusk and annoyed, but willing to accept and work with whatever tools and information he has, regardless of the source. Before that... he's dealing with Monica Rambeau, daughter of the founder of his organization, someone he'd worked with for years. He's deeply compassionate with her, understands why she'd take it badly being grounded, and responds with, to paraphrase, "It was your mother's plan if anyone came back... remember, your mother always believed you'd come back".
- Although he's still very unsympathetic towards Wanda's wishes when she arrives to see Vision's body, Hayward does allow her to see it and grieve him, even telling S.W.O.R.D.'s security to stand down after she shatters a window.
- Downplayed when Vision escapes the Hex and starts disintegrating. While he does nothing to try and help or comfort Vision, he at least seems disturbed by what he's watching, and doesn't talk back when Darcy starts criticizing him for doing nothing.
- Politically Incorrect Villain: He seems to like reminding Monica of her race when she goes against him, showing a clip of her as a Jive Turkey to everyone while she looks ashamed, and asking snarkily "Which one of you is the sassy best friend?" when she, Darcy and Jimmy empathize with Wanda.
- Pride: After Wanda humiliates him in Episode 5 ("Hey, there he is. The guy who almost got murdered by his own murder squad," says Darcy), Hayward becomes hell-bent on defeating her as a means of getting even, the consequences to other people in S.W.O.R.D. or in Westview be damned.
- Put on a Prison Bus: Jimmy Woo ultimately gets to arrest him for all of his abuses of power.
- Reasonable Authority Figure: He's initially presented as this, helping Monica with returning to S.W.O.R.D., comforting her over her mother's loss, and giving Darcy what she needs to investigate the Hex no matter how odd it may seem. However, as the series goes on, his true colors come to light.
- Screw This, I'm Outta Here!: Tries to escape Westview as he realizes he's outmatched against Monica and Wanda's kids. He fails when Darcy crashes her van into his vehicle and traps him inside.
- Slimeball: He would rather simply jump to killing Wanda to ensure Westview's freedom over reasoning with her and is not above in turning the late Vision into a weapon for his agency's own ends without any moral regard for Wanda's own feelings or Vision's own fears of undergoing this prior to his death.
- Stupid Evil: Literally everything about him and his role in the story.
- First, he knowingly breaks the law, as stated under the Sokovia Accords, so he could turn the corpse of Vision into a weapon against his wishes.
- When Wanda comes over to re-claim Vision's remains to give him a proper burial, instead of cutting his losses, putting the body back together, handing it over and making do with what S.W.O.R.D. managed to learn in the last five years, he decides to show her the in-the-middle-of-being-dismantled body in hopes that she can, and more bafflingly want to, bring Vision Back from the Dead for his sick purposes, even coldly refuting her claims of his rights while de-humanizing him constantly.
- Then after Wanda creates the sitcom reality in her resulting grief, Hayward decides to use it as an opportunity to complete his Reforged into a Minion plan and have the new Vision kill Wanda in a massive Frame-Up, despite the fact that this would create the massive risk of exposing his blatant law-breaking. And then, when confronted on this by Woo, he decides to brag about it to an FBI agent and not just kill him then and there.
- Suspiciously Similar Substitute: To Thaddeus Ross. Like Ross, Hayward is an Obstructive Bureaucrat Knight Templar Jerkass with a hatred for superpower beings who is willing to Kick the Dog and sacrifice those to get what he needs.
- Too Dumb to Live:
- Trying to kill a woman with telekinetic and reality warping powers the one who nearly killed Thanos in Endgame and can rip vibranium like it was made of tissue paper with a drone and later with guns, while her children are standing right next to her, is definitely not the brightest idea. He's very lucky that when Wanda makes his men turn their guns on him, she has enough restraint to not make them also shoot him. In said confrontation, he also walks right into the line of fire of his men while talking to Wanda. The fact Monica does this as well makes it more a case of Artistic License Gun Safety, however.
- Rather than even attempt to lie about what he was doing, he tells Wanda about Project Cataract, shows her Vision's dissected corpse being operated on, and tries to coax her when she begins to get upset by talking about him only in terms of material value. Presumably, Hayward has at least some small intel saying that they were close, or even that she was forced to kill him — but instead of a more heartfelt, emotional appeal, he approaches the situation of talking down a grieving widow like saying her husband would now be useful as fertilizer, he's cemetery property, and it's time to move on. It's only a testament to Wanda's restraint that she doesn't snap and kill Hayward right there and then.
- Unwitting Instigator of Doom: By taking Vision's corpse, dismantle him, then showing Wanda the descarated remains while treating him as little more than an item and forbidding Wanda from getting the closure she needed, not only did he cause the events of WandaVision to happen, but also the events of Doctor Strange in the Multiverse of Madness to unfold.
- We Used to Be Friends: His genuinely warm, friendly demeanor towards Monica suggests that Hayward was quite close to the Rambeau family for many years. It makes it all the more despicable when he deliberately begins insulting and dismissing her later on as they try to deal with the Westview incident.
- What Measure Is a Non-Human?: He blatantly and deliberately violates Vision's living will by taking possession of his corpse after the battle in Wakanda, having his scientists at S.W.O.R.D. dismantle Vision's remains in order to rebuild him as a sentient weapon under their control, exactly what Vision didn't want. When he shows Wanda what's left of her lover, Hayward speaks about him only in terms of raw materials and machinery, not as a person.
- Would Hurt a Child: Thinking that Tommy and Billy are not actually human, he orders a missile strike on Wanda while her sons are standing right next to her. He also tries to ruthlessly gun the twins down himself once he gets into Westview, only for Monica to intervene in the nick of time. He may appear to believe the boys are not real, but still.
Agent Franklin / The Beekeeper
Portrayed By: Zac Henry
A field agent of S.W.O.R.D. who attempts to infiltrate Westview from underground to find out what's happening inside.
- Good All Along: Although he seems to be quite a sinister figure in his first appearance, Episode 4 reveals he's just a S.W.O.R.D. agent trying to figure out what's going on in Westview who means no harm to Wanda and Vision and is, in fact, trying to help them.
- Knight of Cerebus: His sudden appearance, emerging from a manhole, is deeply unsettling to the Visions — so much so, that Wanda opts to reverse time with her powers so she doesn't have to see him. Ultimately subverted in Episode 4, where it's revealed that he's actually just a lowly field agent whose hazmat outfit was transformed into a beekeeper's outfit when he got into Westview.
- Morphic Resonance: The entire reason he's a beekeeper. He was an agent of S.W.O.R.D. in a hazmat suit entering Westview from underground, but upon entering Westview, his hazmat suit turned into something more normal for a small town in the 60s, a beekeeping suit, and with some bees spontaneously appearing next to him to match the look.
- Oh, Crap!: While it's not apparent at first, Episode 4 reveals that this is his reaction to realizing that he just exposed himself to Wanda and Vision back in Episode 2.
- Scary Stinging Swarm: His first appearance has bees swarm around him, following him from the manhole from which he emerges. Turns out the bees are this to him as well, as they come from Westview spontaneously transforming his clothes.
- Sigil Spam: There is a S.W.O.R.D. logo on his beekeeper suit, a symbol that already has Wanda on high alert after the toy helicopter incident earlier that day.
- Sinister Silhouettes: The dark night sky, combined with the town's mediocre lighting gives Franklin this appearance when he appears before Wanda and Vision. This continues in Episode 4 where he is only seen in darkness in the real world and we are unable to see his face clearly.
- The Spook: A dark, silhouetted figure who only briefly shows up at the end of the second episode before Wanda promptly hits the Reset Button to avoid confronting him.
- Uncertain Doom: It's unknown what became of him after Wanda reversed time upon seeing him, especially since his tether got separated and turned into a jump rope while entering Westview. As of the series finale, we still don't know what happened to him. However, it is implied that he is still alive in Westview.
- What Happened to the Mouse?: Franklin's fate is still unknown by the series' end, even after Wanda lifts the effects of the Hex off of Westview. However, Word of God stated that he is still alive in Westview and given how the Hex is no longer in effect, it can be presumed that he was rescued and returns to his job.
Portrayed By: Selena Anduze
An agent of S.W.O.R.D. working closely with Hayward.
- Flat Character: Pretty much exists to be the Yes Woman to Hayward, although she does give Hayward a questioning look behind his back when he talks about infiltrating the Hex after they barely escaped from it the first time it expanded.
- Number Two: She's Haywards closest collaborator in the investigation of the Westview anomaly and Project Cataract.
Portrayed By: Alan Heckner
An agent of S.W.O.R.D. serving in the investigation of the Westview Anomaly.
- Dirty Coward: When the Hex expands, he abandons the cuffed Darcy to be trapped within it.
- Flat Character: He pretty much exists just to be a dick to Darcy.
- Irony: In the Hex, he becomes the circus's strongman, a fitting fate considering his refusal to help Darcy lift her heavy equipment when she was setting up shop.
- Laser-Guided Karma: After abandoning Darcy in an attempt to escape the Hex, he fails to escape it and gets made into a circus strongman... who then gets knocked on his ass by Darcy after Vision wakes her up.
- See Visions page.