Vincent is voiced by: Kazuyuki Okitsu (JP), Robert McCollum (EN)
Rachel is voiced by: Kana Uetake (JP), Brina Palencia (EN)
Ciel's deceased parents.
- Death by Origin Story: Their tragic deaths in the backstory are one of their son's main motivations for revenge.
- Deceased Parents Are the Best: They are described and remembered by their son as loving and devoted parents.
- Ill Girl: Rachel She had asthma and was often bedridden as a result.
- Plot-Triggering Death: Their deaths kickstarted the events that lead to their son making the contract with Sebastian and taking the title of Earl.
- Posthumous Character: They have been dead for three years by the time the story takes places. We only see them alive in flashbacks.
- Tall, Dark, and Handsome: Vincent fitted this description perfectly.
- Together in Death: Their son found their corpses embracing each other.
Ciel's paternal grandmother with a mysterious connection to Undertaker. Her name is engraved in one of the Undertaker's lockets and is currently in Ciel Phantomhive's hands.
- Posthumous Character: She's long dead by the time the series takes place, but her mysterious connection to Undertaker seems to be of high importance.
True Ciel Phantomhive
Voiced by: Maaya Sakamoto (JP), Brina Palencia (EN)
The older twin brother of 'Ciel' and the rightful heir of the Phantomhive household. His twin brother assumed his name and identity after his death. However, the real Ciel somehow is back alive.
- Always Identical Twins: He looks identical to his twin brother, the only major difference between them being that this Ciel's eyes are drawn in the same way as Ciel's father, Vincent.
- Ambiguously Evil: His core motives and moral alignment are still unknown, but it is all but stated that he is the one who attempted to kill Soma, and has the Blue Cult under his thumb as Master Sirius.
- Arc Villain: Of the Blue Cult arc. Once he reveals himself, True!Ciel kills Agni and leaves Soma convinced 'Ciel' was the killer, turns Lizzie against 'Ciel' and finally frames his own brother for the Blue Cult's crimes.
- Back from the Dead: Undertaker found a way to bring True Ciel back to life in a much more conventional state than the Bizarre Dolls.
- Bathe Her and Bring Her to Me: Before the twins were brought to the cult, their buyer saw fit to bathe them, feed them, and dress them in elaborate costumes.
- Big Brother Instinct: Flashbacks show Ciel deeply cared about his weak twin brother and always looked after him. He even wanted to become the Earl so he could help his brother when he was in trouble.
- Came Back Wrong: Unlike other Bizarre Dolls, True Ciel looks and acts mostly human, but it's implied his resurrection was still far from perfect. He apparently needs constant blood transfusions to prevent his body from decaying and he doesn't seem to be in the right state of mind, to say the least.
- Cheerful Child: In sharp contrast to his shy twin brother, Ciel was a very happy and lively kid.
- The Chessmaster: He manipulates several events to frame his brother for his own crimes as Master Sirius and possibly Agni's murder as well.
- Declaration of Protection: He promised his twin brother he would protect him during their time in captivity. Sadly, True Ciel was killed soon after that.
- Evil Twin: It's implied that after being revived as a Bizarre Doll, his personality drastically changed to becoming a cold, manipulative, and uncaring person towards his brother. He has no problem framing his twin brother for being an identity thief and for being the mastermind of the Blue Cult.
- Family Eye Resemblance: While his twin has their mother's eyes, True Ciel inherited their father's eyes.
- Foreshadowing: There is an ungodly huge amount of subtle foreshadowing throughout the manga that uses clever use of panel direction and minor visual cues to hint at the existence of a second Ciel, such as Vincent holding the hands of two boys during Baron Kelvin's flashback to meeting Ciel for the first time, with the one not introducing himself to Kelvin hiding behind Vincent.
- He Was Right There All Along: Undertaker saved him from the fire in the cult and kept his body in life support until he successfully brought him back as a Bizarre Doll. Real Ciel reveals he has been with Undertaker through all the major arcs of the manga this whole time, watching his younger brother and his actions. Needless to say, his brother is horrified to learn this.
- Human Sacrifice: He was killed as part of a ritual that resulted in Sebastian being summoned.
- It's Personal: While indifferent towards anyone who isn't his brother, True Ciel clearly stated that he strongly dislikes Sebastian for devouring his soul in the past and then manipulating his twin brother into forming a Deal with the Devil.
- Living Emotional Crutch: He was this to his twin brother. Even after losing their home, their parents, and being sold to a depraved cult that put them through unspeakable things, Ciel's brother didn't cross the Despair Event Horizon until he saw Ciel being killed right in front of him.
- Plot-Triggering Death: His death at hands of the evil cult what caused Sebastian to come to the human world and convince Ciel's brother to make a contract with him.
- Rape as Backstory: He, along with his twin brother, were gang raped by the cult to make them into worthy sacrifices.
- The Soulless: True Ciel's soul was devoured by Sebastian during the summoning ritual. The thing that has been brought back by Undertaker is a malevolent living corpse without a soul.
- Stronger Sibling: Unlike his sickly and shy twin brother, Ciel was healthy and had a stronger and more confident character.
- Strong Family Resemblance: True Ciel strongly resembles his father, Vincent.
- Tsurime Eyes: Fitting of his more bold character, True Ciel's eyes are drawn sharper, like his father. This is the main difference between him and his twin brother.
- Used to Be a Sweet Kid: Flashbacks show he was an adorable Cheerful Child who cared for his sickly twin when alive. When he returns as a Bizarre Doll, True Ciel is cold and cruel towards anyone who isn't his brother and seems to hide a very twisted, manipulative nature behind his smile.
- Walking Spoiler: Knowing there is another Ciel is a major give away for one of the biggest revelations in the manga.
Elizabeth "Lizzy" Midford
Voiced by: Yukari Tamura (JP), Cherami Leigh (EN)
Live actor: Momoko Okazaki (Musical)
Ciel's cousin and fiancée. She's extremely girly, energetic, and deeply devoted to Ciel, who she loves with all her heart and wishes to see him smile again.
- Action Girl: She is actually an accomplished swordswoman and once she is forced to stop hiding it, she shows her skills by Dual Wielding against zombies.
- Anime Hair: That hairstyle can't possibly be achieved in real life without lots of curlers and hair gel. As Lizzie's hair seems to be naturally straight◊, looks like it's not possible without curlers for her, as well.
- Badass Adorable: Who would have thought that this girly, cute and affectionate young girl who always wears frilly dresses was a strong swordswoman capable of defending herself against zombies.
- Badass Boast: Gives one during her CMoA in the Campania Zombies Arc.
- Badass Family: Her family is made of master swordsmen. Including her, too.
- Beware the Nice Ones: She's an extremely sweetgirl, but if she has to protect her fiance from monsters, she reveals herself as a powerful swordswoman who can even put up a fight against Sebastian.
- Break the Cutie: Lizzie gets hit hard by the revelations that the Earl stole his twin's identity and the Real Ciel is in a state between life and death. Her adorable and cheerful personality completely disappears afterwards, becoming plagued by self-loathing and depression.
- Broken Bird: Ever since she found out the Ciel she been hanging out with is an impostor, she completely loses her cheerful demeanor and looks hurt deep inside. All she can do it is simply stay by the real Ciels side and protect him at all cost. It gets worse when she admits to Edward she realized something awful. If Our Ciel told her and her family that his twin brother was dead, they would have wished he was dead and his brother alive. She couldn't bear to even think that. And so, realizing that her love for Our Ciel was an act and her love for the real Ciel was the result of an arranged marriage, she declares that her love for both twins is fake.
- Broken Tears: Elizabeth broke down uncontrollably in front of her brother after Ciel's brother and Sebastian are arrested by Scotland Yard.
- Contralto of Danger: In the Book of Atlantic film, Yukari Tamura drops the cutesy high-pitched voice when Lizzie reveals herself as an Action Girl, changing it for a deeper voice.
- Cry into Chest: Elizabeth cries in Edward's chest after suffer a major breakdown after Ciel and Sebestian's arrested.
- Damsel in Distress: In the Blue Cult arc, she's kept as a willing hostage of the cult that exploits her fencing skills and uses her as a guard dog. She's doing this because she learned the real Ciel is the Master Sirius of the cult.
- Dance Battler: In the Book of Atlantic film, she does a number of pirouettes and ballet-like moves as she fights.
- Declaration of Protection: Once Ciel came back home alive after being missing for an entire month, Lizzy swore she would become a wife capable of protecting Ciel.
- Deliberately Distressed Damsel: She's actually a Little Miss Badass. She thought Ciel wouldn't like her enough if she was too "brash and uncute", so she didn't use her swordmanship skills until there was no choice. It could be a deconstruction of the trope. Unlike most girls that fit this trope, it's all for the sake of her beloved, and not because she simply likes being rescued. It also shows that Lizzie had to sacrifice a few things in order to maintain Ciel's pride, and it harmed her self-esteem.
- Dual Wielding: Wields two swords when forced to fight off zombies.
- Elegant Gothic Lolita: She loves to dress in cute, frilly Victorian gowns. Unsurprising, given the time period.
- Every Proper Lady Should Curtsy: She gracefully does so when greeting Sebastian.
- Et Tu, Brute?: She helps the real Ciel expose his twin brother's true identity to the Scotland Yard and her family. This, among many recent shocks, leaves the fake Ciel distraught.
- Genki Girl: She's cheerful, energetic and always ready to jump at Ciel to give him a hug. She gets it from her father.
- Girlish Pigtails: They sway when she fights.
- Girly Bruiser: She's really girly and obsessed with anything cute. She's also a deadly swordswoman prodigy who can slash a horde of zombies and keep up against Sebastian on her own.
- The Glomp: She never hesitates at a chance to glomp Ciel.
- Hair of Gold, Heart of Gold: Her gold hair highlights her sunny disposition, girlish attitude, innocence, and deep love for Ciel. However, later characterization reveals that she is a Lady of War and nowhere near as naive as she seems, but still a Nice Girl.
- I Am X, Son of Y: "I am the daughter of the leader of the British Knights Marquis Alexis Leon Midford: Elizabeth! The Wife of the Queen's Watchdog!"
- It's All My Fault: After Our Ciel and Sebestian arrested, she blames herself that she fails to recognize the Ciel she been with for three years was not the real Ciel.
- Jerkass Realization: Downplayed. Lizzie becomes convinced that she's a cruel girl not because of something she did, but something she could have done. After her reunion with the real Ciel, Lizzie realizes that if his twin haven't posed as him, she would have been disappointed that the real Ciel wasn't the one who survived and that makes her awful.
- Kissing Cousins: She and Ciel are cousins and they are engaged to be married. Not that this was unusual for this time period.
- Lady of War: Despite her fear to be seen as unladylike, she manages to look graceful and elegant while slashing zombies.
- Little Miss Badass: This little girl is so badass that when Grell was about to make an entrance, sweet Lizzie pointed a sword at her and glared at the Shinigami.
- Locked Out of the Loop: With most things regarding Ciel. Like what happened during the month he was kidnapped or even the fact that he has asthma. Ciel probably keeps these things from her in order to not worry her but now she's starting to get suspicious.
- Love Hurts: When the real Ciel returned, Lizzie at first blamed Our Ciel for impersonating her fiance and toying with her emotions. But then, she had a horrible realization. If Our Ciel had been honest and told her the truth, she and her family would have wished that he, the sickly twin who didn't inherit the title of Earldom, was dead and his brother still alive. She couldn't bear to even imagine thinking something like that. Upon realizing that her love for the real Ciel was the result of an arranged marriage, and that her love for Our Ciel was just an act, she declares that her love for both twins is fake.
- Love Martyr: For Ciel. Most of the stunts she pulls are only for Ciel's happiness.
- Master Swordswoman: Elizabeth is quite the accomplished swordswoman; she just doesn't want to show that side often in front of Ciel, fearing he may dislike her should she do so.
- Mega Twintails: Her hairstyle consists of two huge twintails shaped like two big drills. As her hair is normally much straighter, she has to get them done with curlers.
- Morality Chain: Her entire reason for existence seems to be keeping Ciel from falling into the abyss.
- More Than Mind Control: It's initially assumed the Blue Cult is controlling Lizzie somehow and that's why she ran off home to guard their place. It's later revealed she's been reunited with the real Ciel, discovering that the current Ciel is his impostor twin brother. She refuses to return to the fake Ciel's side because she can no longer trust him.
- No Guy Wants an Amazon: The reason she didn't want to show off her swordfighting skills was because when they were little, young Ciel was afraid of Lizzy's mother and her harsh personality, and was glad he was marrying Lizzy. This made Lizzy feel that if she were to show her sword-fighting side, Ciel wouldn't like her.
- Non-Idle Rich: Comes from a noble family just like Ciel, yet her mother wouldn't let her just be an elegant lady and taught her to use the sword.
- Obfuscating Stupidity: She's not so harmless as she appears. In this case, it's to fool Ciel into thinking she's someone he needs to protect, instead of the other way around.
- Ojou: She belongs to a highly influential noble family and her father is a marquess.
- Overly Long Name: Elizabeth Ethel Cordelia Midford is her full name in the anime. It's not unusual for that time period either.
- Perfectly Arranged Marriage: Well, not perfectly, but Ciel does seem to have warmed up to their arranged marriage some more and Lizzie herself also seems quite happy about it.
- Plucky Girl: It isn't obvious at first, but Lizzie eventually reveals a brave side who is determined to face any danger to protect Ciel. She just doesn't like to show it.
- Protectorate: She's definitely this to Ciel. He threw himself in front of a bear for her first, but he's taken to doing whatever he has to do to make sure she's safe from a ship load of zombies. It's lampshaded in chapter 58 she even states that her goal was to be a wife Ciel could protect. Then she changes this so she could protect Ciel.
- Satellite Love Interest: Her role in this story is to be Ciel's fiancée and Morality Pet who keeps him in touch with his compassionate human side. Virtually all of her characterization comes from her relationship with Ciel since she made herself overly cute and pretended to be defenseless specifically so that Ciel likes her. When she reveals herself as an accomplished swordswoman, it's entirely for the sake of protecting Ciel.
- Savvy Guy, Energetic Girl: The cheerful and affectionate Energetic Girl to Ciel's cynical and overly serious Savvy Guy.
- Shared Family Quirks: Would you believe her father is as overaffectionate?
- Silk Hiding Steel: More like Sugar Hiding Steel. She does her best to be a cute and feminine young lady, but when she's forced to fight she shows her skills as a talented swordswoman.
- Skewed Priorities:
- Lizzy, honey, the cake is not that important, especially when your fiancé has a gun out and there are zombies running about. Really.
- Neither is the cute dress or the cute demeanour as a whole. Ciel briefly chastises her for this, which shortly leads into Character Development and Took a Level in Badass for Elizabeth.
- Spot the Thread: She figures out that something is wrong when Ciel fails to recall details about previous Easters spent together- then she proposes an elaborate contest to confirm it.
- Stepford Smiler: Behind that bubbly smile, she keeps most of her fears and worries regarding Ciel to herself. She does this because she thinks a cute girl must be all smiles if she wants to be attractive.
- Strong Girl, Smart Guy: Her fiance Ciel is quite The Chessmaster, while Lizzy uses her swordfighting skills to protect him when she can.
- Unfazed Everyman: One of the few genuinely normal people that Ciel knows.
- Unwillingly Girly Tomboy: A rare inversion. Lizzy is an Unwillingly Tomboyish Girly Girl. Her mother forced her to learn swordsmanship and Lizzy hates it because she thinks it's unladylike and Ciel won't like her if he finds out she's stronger than him.
- Violently Protective Girlfriend: In the Campania arc, she drops the Damsel in Distress act and begins slashing zombies in order to protect Ciel.
- Waif-Fu: She fights like she's dancing ballet, at least in the anime film.
- Woman Scorned: Played for Laughs when she finds Ciel in a compromising position with Sieglinde and Lizzy thinks Ciel is cheating on her. Ciel admits that facing a tank was less terrifying than Lizzy's wrath.
- You Should Have Died Instead: A variation. After she reunites with the real Ciel, Lizzy has to face that if his twin brother had told her the truth about the real Ciel being dead, she would have probably wished the twin had been the one who died instead. Lizzie is absolutely horrified at the mere possibility that she's the sort of person who could have thought something like that.
Voiced by: Atsuko Tanaka (JP), Elizabeth Maxwell (EN)
Live actor: Mio Akisono (Musical)
Ciel's aunt on his father's side, as well as Elizabeth and Edward's mother. Like the rest of the Midford family, she is an expert swordswoman.
- Action Mom: A genius at the sword, Francis met and caught her husband's eye after defeating him in a fencing match. Despite being older and having birthed two children, her strength is not to be underestimated. She takes on the zombies abroad the Campania and helps to protect the passengers, sword in hand, floor-length dress hardly a hindrance.
- Almighty Mom: Displays shades of this: she'll chivvy anybody she thinks lacks decorum or taste and doesn't think twice about making them fit what she thinks is proper.
- The Dreaded: Played for Laughs, but also straight. Francis is a known badass and has a reputation for being a harridan, sure, but she's also one of the few people who could conceivably uncover Sebastian and Ciel's secret through sheer intellect.
- Iron Lady: The hair, the uncompromising attitude, the high standards: she's this all over. Which just adds to her already copious amounts of badass in that not only can she easily put Ciel in his place, she can make Sebastian break out in a cold sweat with her sheer intimidation factor.
- Kicking Ass in All Her Finery: During the Campania arc, Francis is decked out in a typical, opulent Victorian dress, but it does little to hamper her skill with the sword.
- Lady of War: A proper lady and expert markswoman and fencing master. Mowing her way elegantly through a boat load of zombies is a good way to prove it.
- Prim and Proper Bun: Her hair is usually styled in a neat bun, frequently berates Ciel and his servants for "sporting untidy hairstyles" by letting their bangs extend over their eyes.
Voiced by: Seiichiro Yamashita (JP), Justin Briner (EN)
Live actor: Akiyoshi Utsumi (Muscial)
Elizabeth's older brother, and Ciel's cousin. Edward is extremely overprotective and possessive of Elizabeth, and dislikes the fact that she is engaged to Ciel.
- Ambiguously Bi: He blushes when Sebastian gives him a hands-on demonstration of how to be "a heartbreaker."
- Big Brother Instinct: He adores his little sister and he wants protect her... but he overstates the most of the time.
- Big Damn Heroes: With Greenhill in chapter 71, saving Ciel.
- Cool Big Bro: Lizzie thinks so, to his great satisfaction.
- Determinator: He is not a genius so he doubles his efforts to learn from those more talented than him.
- Distracted by the Sexy: While playing cricket, he gets distracted by Lau's scantily-clad women (displaying the Victorian equivalent of naked breasts).
- Even the Guys Want Him: When he gets into his "heartbreaker" persona, even men are shown to be blushing over him.
- My Sister Is Off-Limits!: He loudly opposes Lizzie and Ciel´s Arranged Marriage.
- Secret Keeper: Became this to prevent a scandal if he were to reveal the true deaths of the missing students and Vice-Principal and their fates.
- You Are in Command Now: After Greenhill's expulsion, Edward becomes the Prefect of the Green House at Weston College.
Angelina "Madame Red" Durless
Voiced by: Romi Park (JP), Lydia Mackay (EN)
Live actors: Akane Liv (Musical)
Ciel's aunt, a beautiful doctor and the younger sister of his Missing Mom Rachel Durless.
- Anti-Villain: She does some monstrous things, but it's pretty hard not to have sympathy for her.
- Arc Villain: She's one of the two culprits of the Jack the Ripper arc.
- Beware the Nice Ones: The red-dressed, haired and eyed aunt of Ciel who sees him as her surrogate son? She's half of Jack the Ripper, punishing prostitutes for requesting abortions while she can't have kids because of an accident that also killed her husband; the other half being her seemingly-stupid but highly sociopathic shinigami butler Grell Sutcliff.
- Blood Lust: Just as her fixation with the color red, she developed a fascination with blood after she started murdering prostitutes.
- Broken Bird: She was a sweet and innocent woman, but being denied happiness many times and losing almost her entire family left her with many screws loose.
- Cannot Tell a Joke: When trying to pay the Undertaker's "fee" she resorts to a story she heard from gossip. What follows is a Cluster Bleep-Bomb that ends with her and Lau gagged.
- Christmas Cake
- Collective Identity: She's half of Jack the Ripper, along with Grell.
- Color Character: Her nickname, Madame Red, which she was given because of her red hair and red dresses.
- Color Motif: Red, which is the color of her hair and clothes as well as part of her nickname.
- Cool Aunt: She's a very loving aunt to Ciel, thinking of him as her own child.
- Cool Car: Drives a Lamborghini Countach in the "Making Of" episode of the Second Season OVA.
- Curtains Match the Window: Red hair and eyes.
- A Death in the Limelight: She appears to be an important major character in the first arc of the series, only to be murdered by her own butler (who also happened to be a Shinigami), complete with a half-chapter montage of her story.
- Dies Wide Open: She dies with her eyes open after being killed by Grell.
- Driven by Envy: Envied the pregnant prostitutes who came to her clinic for abortions... so she killed them.
- Even the Girls Want Her
- Evil Aunt: Played With. She was a Serial Killer and tried to stab her own nephew out of resentment that his father married her sister instead of her, but she couldn't bring herself to hurt her nephew because she did love him like her own child and this got her killed.
- Evil Redhead: More like very broken redhead, though. She's half of Jack the Ripper and has brutally murdered prostitutes along with Grell, but it's difficult to not sympathize with the circumstances that lead her to do it.
- The Fashionista
- Fiery Redhead
- Freakiness Shame: Initially hated her signature red hair, until Earl Phantomhive told her he liked it.
- Freudian Excuse: She lost her ability to give birth in the accident that killed her husband and her unborn child. She started killing prostitutes that went through abortions because they threw away what she lost and now could never have.
- The Glorious War of Sisterly Rivalry: She cared for her older sister Rachel, enough to have her as one of her motivations to become a doctor, but at the same time she envied her for being lucky enough to attract the eye of Earl Phantomhive.
- Good Girl Gone Bad: She was a really sweet girl who only wished for the man she loved to be happy with her big sister, but then she lost her husband, her unborn child, shortly followed by the man she loved and her sister and then she was forced to give abortions to prostitutes. All this broke her and she became half of the infamous Serial Killer Jack the Ripper.
- Gossipy Hens: If her attempt to make Undertaker laugh is any indication.
- Historical Gender Flip: While the true identity of Jack the Ripper is a famous mystery, it's widely accepted that the Serial Killer was male. In this manga, Jack the Ripper was a female doctor with a grudge against protitutes who had abortions and a Grim Reaper transwoman acted as her accomplice.
- Hospital Hottie: She's a doctor and a beautiful one at that.
- Important Haircut:
- She used to have longer hair before she started killing people. She cut it after she got it stained with the blood of her victims.
- An earlier one, where she used to have long bangs to hide her face in and then cut her bangs once Vincent said he liked her red hair.
- I Want My Beloved to Be Happy: She tried to convince herself that she was happy as long as Vincent and Rachel were happy. However, there was always some resentment in her heart over their marriage.
- Like a Son to Me: She thinks of Ciel as her own son. This saves Ciel's life, actually. And costs Angelina her own life.
- Mad Doctor: She murdered the prostitutes that asked her for abortions.
- Morally Ambiguous Doctorate: She used her medical knowledge to mutilate the bodies of the prostitutes that asked her for abortions.
- Nice Hat: She habitually wears a red fedora hat.
- Non-Idle Rich: Being a noble didn't stop her from studying medicine and becoming a doctor.
- Obfuscating Stupidity
- Only Known by Their Nickname: She's mainly referred to by her nickname "Madame Red" instead of her real name Angelina. Even her nephew calls her Madame Red.
- Pining After Protagonist's Parent: She was in love with Earl Vincent Phantomhive. However, he married her sister and they gave birth to her nephew, Ciel. Angelina tried to move on, but she never completely let go of Ciel's father. Despite everything, Angelina does love Ciel like he was her own son.
- Precocious Crush: When she was a young teenager, she was enamored with Lord Phantomhive, who would go on to marry her sister Rachel.
- Red Eyes, Take Warning: Averted in that she's pretty harmless and truly loves her nephew. Then you find out who she really is.
- Red-Headed Stepchild: She always hated her red hair because she thought it was ugly.
- The Resenter: She started murdering prostitutes out of resentment that they would go through abortions while she couldn't have children.
- Shrinking Violet: When she was younger, she was very shy and lacked self-confidence because of her hair color.
- Sibling Triangle: She was in love with the man her sister Rachel married. Although she found another man and married, she never stopped loving Vincent.
- Stepford Smiler: A combination of the Depressed and Unstable types. She acts as a cheerful and playful aunt during most of her appearances. Then we learn Madame Red has really been completely destroyed by the consecutive tragedies and unfairness that have plagued her life. All this drove her to become a deranged Serial Killer that is known as half of Jack the Ripper.
- Tragic Stillbirth: She married a good man and got pregnant with his child. Tragedy hit when an accident killed her husband and caused her to miscarriage. To make it worse, she had her womb removed to save her life, leaving her unable to start a family ever again. After being forced to perform abortions for prostitutes, Madame Red snapped and began killing the prostitutes out of rage that she would throw away what she wished for so badly.
- Trauma Conga Line: The love of her life marries her older sister, though Red still manages to marry a good and loving Nice Guy anyway. Then, after getting her medical license, her husband and unborn child are killed and she has to have a hysterectomy. She then loses both her sister and the love of her life in a fire. After all of this, she gives abortions to prostitutes. Jealous of the pregnancies they can't keep or don't want, she begins killing them, which is where Grell steps in. However, when faced with more or less getting away with her murders so long as Grell keeps Sebastian busy and she murders Ciel, poor Red can't bring herself to kill her nephew "who was like a son to her"... and is promptly chainsawed by Grell.
- Walking Spoiler: It's hard to talk about her without revealing her identity as Jack the Ripper and her death early in the series.
- Woobie, Destroyer of Worlds: A dangerous Serial Killer who murdered and mutilated prostitutes, but she did it out of resentment that they would ask her for abortions after she lost her family and ability to have children.
Voiced by: Kôji Yusa (JP), Jerry Jewell (EN)
Live actors: Ryuuya ; Hirofumi Araki [2014-Current] (Musical)
A Chinese nobleman, leader of an opium den and head of the British branch of the Shanghai trading company "Kong-Rong."
- Beware the Silly Ones: His pleasant spacey demeanor always seems to carry a sinister undercurrent.
- Cannot Tell a Joke: Like Madame Red he tries to pay the Undertaker's fee. His joke is rather bland but failed through a rushed delivery.
- Covert Pervert: Subverted, he really doesn't try to hide it at all. Case in point; Taste in ice scultures and the name of his team that sculpted it. Yeah...
- Crouching Moron, Hidden Badass: Downplayed. As noted in Beware the Silly Ones, Lau's a pleasant though often distracted man but with a devious streak underneath. He's also quite acrobatic and handy with a sword.
- Curtains Match the Window
- Dark and Troubled Past: A flashback in the anime shows that he lost his family during the Opium Wars. First he's seen walking with his sister when the English show up, and then shown holding her severed arm.
- The Ditz: It's a running gag that he'll talk as if he knows a lot about a subject... and then ask what the subject actually is.
- Et Tu, Brute?: While Ciel and his crew are on the run from the Scotland Yard, Lau confronts them and claims to be after the bounty placed on Ciel's head. Subverted in the next chapter where he was just kidding and he hasn't betray him yet.
- Eyes Always Shut: He only opens his eyes slightly for dramatic moments.
- Handsome Lech: Almost always seen with Ran-Mao in his lap and occasionally hitting on Ciel.
- Karma Houdini: Invoked, the main reason he lets Ciel boss him around is so he can keep running his enterprise without interference.
- Only in It for the Money: Lau betrays Our Ciel and he has no problem of capture him for the bounty price on his head. Subverted in the next chapter.
- Only One Name: Many people refers him as Lau, but it's unknown what's his full name is.
- Opium Den: Lau's occupation. Also smokes it himself, though he's rarely seen doing so.
- Perpetual Smiler: A smile that can be threatening or docile.
- Pretty Freeloader: He's made numerous appearances despite Ciel only requesting his service a couple of times.
- Psychotic Smirk
- Schrödinger's Butterfly: Frequently references the story of Zhuangzi.
- Stereotypes of Chinese People
- Token Evil Teammate: Subverted: Among the Ciel's Allies he's the most overtly criminal with ties to the criminal world, dealings in opium and other gang related activities. However as the series goes on we learn that they all have the same questionable moral fiber as he does.
Voiced by: Sayuri Yahagi (JP), Trina Nishimura (EN)
Lau's personal assassin. She's referred to as his sister, although they're not blood related.
- Acquired Poison Immunity: She's unaffected by a tranquilizing dart, with the only reply she gives is that "opium works even better".
- Animal Motifs: Ran-Mao's name translates to "blue cat" in Chinese, Lau refers to her as his cat and her hairstyle resembles cat ears.
- Anime Chinese Girl: She dresses in a qipao, has Odango Hair, fights using chui and works as the personal assassin of the top official of a Chinese syndicate.
- Beware the Silly Ones: Her cuteness and her naivety make for some truly hilarious moments but don't get the wrong idea about her, she's far from harmless.
- Boobs of Steel: She possesses strength that rivals and/or surpasses Finnian's without having gone through the injections and has breasts larger than Mey-Rin's.
- Braids of Action: Her hair is arranged in thin braids coming out of her Odango Hair and she's a deadly assassin.
- Carry a Big Stick: Her weapons of choice are chui, hammer-like weapons that are basically basketball-sized spheres of solid steel on the ends of short staves.
- The Comically Serious: When she was going through Irene Diaz's possessions, she tried to wear a pair of bloomers as a hat, all with the same expressionless face she always has.
- Cuddle Bug: She is always seen clinging on Lau's arm.
- Cute Bruiser: While she looks cute, she's a trained martial artist who packs a powerful punch.
- Dual Wielding: When acting as an assassin, Ran-Mao carries two chui.
- Full-Frontal Assault: Ran Mao destroys the secret underground faculty completely naked.
- Funny Foreigner: She apparently has no knowledge whatsoever of the Western world, leading to some comedic antics from time to time.
- Horned Hairdo: Her hair buns have a triangular shape, although they look more like cat ears than horns.
- Jack Bauer Interrogation Technique: When the Baron Chris Heathfield calls her to her room at night, Ran-Mao takes no shit of his lies and seduction attempts, demanding him to tell her where the missing maids are. She mercilessly punches the womanizer over and over, breaking his nose and teeth. But when he was about to speak the truth, his pwn mercenary maid knocks out Ran-Mao.
- Magic Skirt: Subverted in one episode where she tried to herself as a distraction to get Sebastian to hold still for a picture. Subverted in that viewer doesn't get to see anything.
- Minidress of Power: She almost always wears a short qipao dress and is every bit as combat capable as any major woman in the series.
- Ms. Fanservice: She's an Anime Chinese Girl wearing form-fitting Chinese dresses that emphasize her large breasts and long legs; a way of dressing that would be scandalous in the Victorian setting. She's also the only character who has been shown fighting in the nude.
- Nerves of Steel: Not even acting as bait for a poisonous snake or going head to head against Sebastian in a fight will shake her.
- Panty Shot: Tried to use this as a distraction on Sebastian once; it didn't work, at least not on him.
- Odango Hair: She keeps her hair tied in Chinese-style double buns shaped like cat ears.
- Only One Name: Like Lau, no one has ever mentioned Ran-Mao's full name.
- The Quiet One: She very rarely speaks. It's possible she doesn't know much English.
- Satellite Character: Her role is summed up to Lau's lapdog for the most part. She follows his orders and only takes action according to them. We also don't know any personal information about Ran-Mao other than her being Lau's "sister".
- Shameless Fanservice Girl: Unlike woman raised in the London of Victorian Era like Mey-Rin, Ran-Mao has no problem with walking around in a dress that exposes her legs. She also engages in Full-Frontal Assault with no concern, although everyone in the room were other women.
- She's Got Legs: Her Chinese dresses let us appreciate her long and toned legs.
- Spell My Name with an "S": Lan Mao vs. Ran Mao.
- Sugar-and-Ice Personality: While her face doesn't show her emotions, her loyalty and affection for Lau are obvious.
- The Stoic: She never expresses any emotion.
- Undying Loyalty: She's unquestionably loyal to Lau.
- Waif-Fu: She's a pretty and slender young lady, but she's proven a fairly dangerous martial artist with formidable strength comparable to Finnian's, being able to carry heavy machinery with her bare hands.
- Zettai Ryouiki: She wears dark thigh-high tights.
Voiced by: Junichi Suwabe (JP), John Swasey (EN)
Live actor: Shūhei Izumi (Muscial)
The funeral director in London who has acted as an informant to the Phantomhive family for many years.
- Adaptational Heroism: When the first anime adaptation diverges from the manga the Undertaker's character does as well. He's a Grim Reaper in both, but in the first anime, he's simply retired whereas in the manga, he's a renegade. The first anime plays him up as a Bunny-Ears Lawyer who comes to help in stopping Ash whereas the manga plays him as a Not-So-Harmless Villain who edges closer and closer to being a central antagonist.
- Ambiguously Evil: Not outright evil, but certainly not on the good guys' side, either.
- Badass Long Robe: Full of grave markers that may as well be spears.
- Badass Preacher: Well, if said priest was also a J-Rocker. He's wearing the collar in any case.
- Beautiful All Along: In chapter 59 of the manga he finally sweps his hair back and reveals himself as one hell of a Bishōnen. Cue the fangirls squee, of course.
- Beware the Silly Ones: He's a ridiculous Cloudcuckoolander who demands payment in jokes. He's also a highly trained shinigami, and as such can be extremely dangerous when he wants to be.
- Big Bad: Whilst not entirely known at this point, Undertaker heavily appears to be this due to being the perpetrator behind a number of recent arcs and eventually resurrecting Ciel's twin and taking over the mansion.
- Bishōnen: The mangaka Yana said he is the most handsome man in Kuroshitsuji. Hear that, Sebastian?
- Blind Seer: He tells Grell and Ronald that they're novices if they're "still using their eyes to see," implying that he's just as near-sighted as them but has found a way to move without vision.
- Blind Weaponmaster: As a Grim Reaper, he's supposed to have very poor vision. This doesn't appear to be an inconvenience to him since he can wield his Sinister Scythe and single-handedly take on Sebastian, Grell and Ronald at the same time. And Undertaker had the upper hand the entire fight.
- Blinding Bangs: His eyes are always covered by his hair. He does it to hide his green eyes, a trait that reveals he's a shinigami.
- Cheshire Cat Grin
- Color-Coded Eyes: Grell noticing his eyes causes her to realize immediately he's a rogue Grim Reaper; apparently they all have the same kind of eyes, but he's not wearing any glasses.
- Creepy Good: In the beginning of the series at least, and in the first two seasons of the anime. As of Chapter 60, not so much considering what's he up to in that arc though he still appears to care about Ciel.
- Driven to Suicide: He's a Grim Reaper, meaning he was a human who killed himself.
- Even Evil Has Loved Ones: Whatever connection he must have with Ciel's grandmother is unknown, but part of the reason why the Undertaker revived the real Ciel is because he didn't want to lose anymore Phantomhives, showing that he cares about the family rather deeply. Doesn't stop him from helping the true Ciel ousting Our Ciel as a liar and framing him for the Blue Cult murders, though.
- Everyone Calls Him "Barkeep": Even the fellow reapers only call him the "Undertaker". His true name has yet to be revealed.
- Eye-Obscuring Hat: He sometimes wears his hat in this manner.
- Femme Fatalons: He is a male example with his long, painted black fingernails and progressively villainous role.
- Flash Step: Displays this when posing as Weston's Principal. Sebastian himself failed to catch him.
- For the Evulz: Morbid laughs are the only reason he does anything; in most settings, this would be classified as It Amused Me, but given the Evil vs. Evil of the setting and the fact The Undertaker is responsible for the zombie outbreak going on just because he thought it'd be funny to see what happened if he helped an idiot scientist reanimate corpses, the Undertaker's amusement can be seen in a rather negative light.
- Good Scars, Evil Scars: It's as if his skull's had to have been stitched back together... and maybe it has.
- Hand-Hiding Sleeves: He wears long and baggy sleeves that cover past his hands, showing his weird and eccentric character. When he pulls up the sleeves, watch out because he's going to get serious.
- Hidden Agenda Villain: The explanation he gives Ciel during the Atlantic arc is filled with Ambiguous Syntax and possible Double Meanings, with things like "At first (my motive) was curiosity," and "Those people wanted to test (the bizarre dolls)."
- Knowledge Broker: Unusual example, as he trades laughter for information. As in, you have to make him laugh before he tells you anything.
- Long-Haired Pretty Boy: Maybe not necessarily when he's dressed the way he usually does, but definitely when he's in shinigami form. So much so that when Grell saw what his face really looked like, she was completely enamored by his looks.
- Memento Macguffin: There's the question of why one of the funeral lockets (which Undertaker calls "his most prized possession") belonged to Ciel's grandmother.
- Mystical White Hair: Like the hat it blocks his face and is reminiscent of an Ankou.
- Necromancer: While working as a grim reaper, he started to wonder if there was a way of reviving humans after their life records reached their ends. He found a way by "editing" the records and adding new film stock at the end, which successfully reanimates the corpse, but doesn't restore the soul. First, he created the Bizarre Dolls which are normal mindless zombies that eat living humans due to being attracted to their souls. Later, he found a way to make the Bizarre Dolls more humanlike by adding Fake Memories to the end of their records which simulate the lives they wished they had if they haven't died. The process is still far from perfect, but Undertaker's new Bizarre Dolls are getting closer to fully resurrected humans.
- Necromantic: His creation of and experiments with the Bizarre Dolls were an attempt to find a way to bring the real Ciel back to life. Why? He didn't want to lose more of the Phantomhive family.
- Nice Hat: It covers his eyes, and enforces the similarities between him and the Ankou legend.
- Nigh-Invulnerability: He got attacked by Grell's chainsaw Death Scythe but it had no effect, because he's a shinigami.
- Nightmare Fetishist: Quite a few different examples, including cooing over how nice a corpse looks with its cuts and allowing Grell to bury him in epsom salts and smiling about the sensation of moisture leaving his body. Justified in that he's a Shinigami in the anime, and later in the manga, as well.
- No Sense of Personal Space: He tends to get a little too close for Ciel's comfort.
- Not So Different: Ciel's (apparent) disgust at the P4's murders gives Undertaker a fit of the giggles.
- Not-So-Harmless Villain: He reveals himself to be much nastier than the slightly creepy Perky Goth everyone was used to. A ton of recently murdered (read: eaten) ship passengers should drive the point home. And he took on Grell, Ronald, and Sebastian at the same time and won effortlessly.
- Perky Goth: He dresses in black clothes and works with corpses, but he's playful and always looking for a good laugh. He can get serious when the situation calls for it, though.
- Perpetual Smiler: He's never seen without a smile on his face.
- The Reveal: Several.
- A flashback in Chapter 32 shows him seated with the former Earl of Phantomhive's gang. This doesn't get a followup until Chapter 85.
- He was the one who created the Bizarre Dolls for kicks, setting off the whole Campania story arc.
- The Principal who escaped from Sebastian so quickly that only his clothes were left? Yeah, that was him too. He took the job after he helped the P4 hide a few bodies.
- And probably the most important: He's a Shinigami, and an incredibly powerful one at that - so much so that William has a bit of a freak-out when he realizes who the hell this guy is.
- He is the one who brought the real Ciel Phantomhive Back from the Dead.
- Shinigami: He's a renegade shinigami; apparently the fact he alone of the Shinigami we've seen so far doesn't wear glasses is a very bad sign.
- Sinister Minister: Or at least wearing the collar of one.
- Sinister Scythe: So far, the only Shinigami to use a real scythe. Decorated with bones, Absurdly Sharp Blade and all. He uses said Death Scythe to cut the ''Campania'' in two.
- Take Our Word for It: We never find out what Sebastian did to make Undertaker laugh.
- Too Kinky to Torture: Again, only in the anime.
- Undertaker: He is Exactly What It Says On His Nametag; the undertaker.
- Walking Spoiler: Sure, we can talk about some stuff about this guy, but trying to explain him beyond the "silly Undertaker who enjoys jokes at other people's expense and has a morbid store with a just as morbid sense of humor" would require copious amounts of spoiler tags. Just look at his various tropes here.
- What Beautiful Eyes!: In the anime, Grell brushes out his Blinding Bangs and is charmed by his eyes. She immediately asks him to make love to her.
- White Hair, Black Heart: As of chapter 60.
- Yandere: Possibly for Ciel if his willingness to kill Sebastian for Ciel is any indication.
- Possibly a platonic variant if his (undefined) connection to Ciel's grandmother has anything to do with it.
A freelance reporter and an Aristocrat of Evil.