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Characters / Aggretsuko

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Note that many tropes currently speak within the context of the Netflix series. As such, some tropes that apply to the TBS series might seem oddly applied, since some characters have changed personalities in between series.

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Retsuko and Her Friends


Normal Retsuko is Voiced by: Kaolip (Japanese), Erica Mendez (English), Desiree Gonzalez (Latin American Spanish)

Metal Retsuko is voiced by: Rarecho (Japanese), Jamison Boaz (English)
Click here to see Retsuko's metal face 

Normal Retsuko: There are thousands of girls who work in offices just like me. But this girl has a secret up her sleeve and a mic in her purse.

Metal Retsuko: CHOKE ON MY RAGE!!!

The title character. A hard-working and mild-mannered red panda who works a normal desk job as an accountant. However, she grows sick of her job and her coworkers at points, leading her to vent her frustrations into singing Death Metal.

  • Affectionate Nickname: During her relationship with Tadano, he would nickname her "Recchan" ("Retsy" in the English dub).
  • Agony of the Feet: During her time dating Resasuke, she insists on using the same fancy shoes on all of their dates even though they're uncomfortable and hurt her feet. This is any early sign their relationship isn't working.
  • All-Loving Hero: Retsuko lacks the outgoing attitude, yet rarely hates anyone outright as she has been willing to aid both people who've been friendly to her in the past, obnoxious yet unintentional nuisances, rough but well-intentioned acquaintances and even her direct tormentors. While part of this is the staunch need to remain professional, it's telling when the people she'd otherwise hate show a vulnerable side (or pretend to), her first instinct is to aiming to comfort them.
  • Angrish: In the Japanese version, Retsuko's Metal Screams sound a lot more like angry and incoherent screaming than it does like intelligible Japanese, such that her songs often have lyrics on-screen to make out what she's saying. Downplayed in the English dub, where her screamed lyrics are more intelligible.
  • Bad Liar: Retsuko is too sweet and honest to be a good liar, which is part of why she struggles to hide her real feelings at work. (And her secret hobbies, like death metal karaoke and yoga.)
  • Berserker Tears: Essentially what happens when she sings, as she cries out the frustrations of her job and personal life.
  • Betty and Veronica: Is involved with this dynamic with Haida in every season:
    • At the end of the first season, she is the Archie to Resasuke's cold and aloof Veronica and Haida's sweet and caring Betty.
    • In season 2, she's once again the Archie with Haida as her shy and smitten Betty and charming rich boy Tadano as Veronica.
    • Season 3 has her as the secretly-temperamental Veronica, with Haida as the Archie torn between her and the kind and demure Inui as the Betty.
  • Beware the Cute Ones: Retsuko is cute as a button and a responsible, nice worker who jams to metal karaoke to de-stress and can be quite scary when she stands her ground.
  • Beware the Nice Ones: Though many times she is pushed into depression, pushing further than that makes her explode. Said moments are forgotten (maybe) by several circumstances (like drinking too much alcohol and suffering a hangover the next day). That being said her Metal Scream via "The Reason You Suck" Speech towards anyone who tick her off (e.g towards Ton) shows she's not a complete pushover.
  • Big Damn Heroes: In the finale of Season 4, when Haida starts to get overwhelmed by Himuro in their arm-wrestling match, Retsuko arrives at the office and Death Metal beams them out of the room through the window.
  • Birds of a Feather: She and Haida are both mild mannered accountants who have trouble opening up to others about their problems (her: getting tread on by her work and workmates, him: getting hold of his emotions and feelings). They're both also musically inclined, with Haida being a punk rock fan, and Retsuko a death metal aficionado.
  • Bitch in Sheep's Clothing: Downplayed and subverted. Outwardly, Retsuko is a sweet, kindhearted woman who is endlessly patient with everyone and willing to face humiliation and pain for the sake of the office. In reality, Retsuko is a sweet, kindhearted woman who fully gets how annoying and selfish most of her coworkers are and is desperately trying to find some way to escape her job and find a happy life somewhere else. Her Metal self goes into her actual opinions on her workers and boss at length.
  • Boss's Unfavorite Employee: Director Ton regularly singles out Retsuko for special abuse, because she managed to get him reported to his boss. Before that, it was because he believed her to be a short-timer (not without evidence), and could see her lack of motivation before anyone else.
  • Break the Cutie: Getting harassed, stalked, and almost murdered by a Loony Fan left her a broken mess that shut herself off from the world. It takes Haida giving a "The Reason You Suck" Speech followed by a You Are Not Alone speech to pull her out. While she does leave OTMGirls after their first festival perfomance, this puts the two on much better terms with some Will They or Won't They? sprinkled in.
  • Brilliant, but Lazy: Although she’s more of a pushover who rarely thinks about how to properly improve her work rather than lazy, in Season 3 it’s shown that by setting her foot down, using her accountable skills and creativity, she manages to turn an barely known underground idol band into celebrities.
  • Butt-Monkey: Things rarely go her way: she's at the bottom of the pecking order, singled out by Ton and Tsubone to do extra work, lives a pretty lonely life and she's an Extreme Doormat to boot, making her an easy target for peer pressure. Not to say, most of her attempt to improve her relationship with her bosses end up making things worse for her.
  • Call-Back: In the first episode, she says "I'll count to 10 and then I'll be a model citizen" because she doesn't want to go to work. On a date with Resasuke, she runs to the restroom and says "I'll count to 10 and then I'll be a happy girlfriend."
  • Cannot Convey Sarcasm: She can understand it, but Retsuko is notably the only character the series that never quite goes full Deadpan Snarker. Mostly because she has her metal jams and because she's way too upfront about things, even when she tries to snark about it.
  • Cathartic Scream: Most of her karaoke outings are this: ranting about her problems at the top of her lungs.
  • Celebrity Is Overrated: A major theme of the third season. Retsuko finally gets a chance to use her metal singing talents with an underground idol group that quickly gains traction thanks to her superb accounting and management skills, and everything about the situation seems ideal. However, the horrors of fame begin to emerge starting with the unnamed OTM-patch-wearing fan harassing her emotionally and physically after a concert, which brings her to tears (though she puts on a brave face). Said fan is also shown stalking her, taking pictures of her without consent, and posting sensitive information such as her address online. This culminates in the aforementioned fan attempting to kill her on her way home from work (and it would've been successful if not for Haida's timely intervention). In the hospital, Retsuko has a dream which basically sums up everything bad about being a celebrity, and she resolves to quit the group after her final performance. However, in Season 4, it turns out her uploaded Death Metal videos made her incredibly famous and she decides to work with Tadano, Manaka, and later recruit Ton as her accountant to take advantage of this.
  • The Chew Toy: Zigzagged. Sometimes, her suffering is so ludicrous it oscillates between chuckles and heartbreak.
  • Character Development:
    • She starts off the series either indifferent or annoyed with most of her coworkers, save Haida and Fenneko, but as she learns more about them such as Tsunoda, Ton, and Kabae, she grows to slowly respect them. Doesn't stop her from still being annoyed with them, though.
    • Most of her goal of the first season in wanting to marry so she can quit her job and even become a housewife. Come Season Two, she finds a guy so rich who actively encourages her to quit her job to be with him to search a hobby or job she actually adores, but ultimately breaks up with him despite how much they like each other because he doesn't want to get married or have kids, something Retsuko realizes she really does want. By Season 3, she wants to improve in her work as well.
    • In Season 3, she learns to be less passive, wishy-washy, Extreme Doormat. When she has trouble balancing her day job with her debt-ridden duties as the accountant for OTMGirls. It says a lot her no-nonsense attitude finally makes the idol group turn in a profit.
    • Season 4, where to begin? The first thing that happensin Season 4 is she's seen taking self-defense classes with her yoga instructor and now carries around nunchucks with her to fend off assailants. She undergoes the same development as Haida does being able to overcome her Cannot Spit It Out tendencies and is able to form a solid relationship with him. Even when it all starts to go sour and she takes Haida to her karaoke sanctuary to talk to him about it, she doesn't even scream at him like Haida expects to, and instead gives him a simple slap and essentially gives him the same speech he gave her in Season 3. It's abundantly clear she's no longer the same Extreme Doormat she was back at the beginning.
  • Christmas Cake: At the start of the first episode she makes a point to tell the audience that she's 25 and single. She starts making an effort to correct that a few episodes in, though not for the usual reasons.
    • This is what drives much of the plot of the second season, as her mother begins to remind her that it's about time she got married and started a family, and begins to set her up on dates. Retsuko ends the season realizing that she does want to get married and start a family, and ends up breaking with her boyfriend because he doesn't believe in marriage.
  • Crush Filter: When Retsuko fantasizes about her crush, his face turns from its blank stare to that of a shoujo anime character. An usual tell for her gaining a love interest is her seeing hearts all over her dingy room.
  • The Cutie: She's adorably polite, very friendly and tries to do right for most of the people she meets, even those who hate her guts.
  • Dude Magnet: Has a total of four men be interested in her. They include the following: Haida, Resasuke, Shirota, and Tadano.
  • Extreme Doormat: As stated by her friends, she's too focused on upholding people's expectations of her. Made even worse when many guess correctly she buys stuff from stores because she doesn't want to feel like she didn't get anything or it would make the workers feel bad.
    Metal!Retsuko: TEAM PLAYERS LOSE!!!
  • Facial Markings:
    • When Retsuko goes into metal mode, she develops facial markings reminiscent of corpse paint, in addition to a forehead marking in the shape of the kanji character for "rage".
    • By default, she has the white facial markings that red pandas typically have, though the dots above her eyes serve as her eyebrows. The dots change shape to look like little horns when she is enraged.
  • Fatal Flaw:
    • Retsuko's passivity (and lack of clarity) on what she truly wants is often the main cause of her problems. A second closer one is her inability to commit to a course of action and when she does, to avoid weighting the pros and cons to see if it's worth it. In Season 3 it takes a talk from Washimi point this out to her that makes her really focused on both improving the OTM Girls and her own job that her life starts to get better.
    • She has the tendency to build walls around her and keep distance from other people. While part of the reason why is because she wants to stay professional, whenever she’s in a stressful situation (whether it’s financial, physical or emotional), she tends to isolate herself both to protect herself from real or potential hurt, and to not burden her loved ones.
  • Fiery Redhead: Well she is a Red Panda with quite a temper. Although, she only lets loose in private or when really pushed.
  • Get a Hold of Yourself, Man!: Gives a sharp slap to Haida in the end of Season 4 after he went off the deep end because of his intention of trying to become a man worthy of her. Haida broke down in tears because he was fully expecting her to give one of her metal rants, only to get something else.
  • Gold Digger:
    • Not a mean one, a rather sympathetic one, at that, but she yearns to become a housewife, as a way to quit her job. She decides that the only way this could happen is if she starts hunting for a rich man to date, after Haida tells her that if they married, he'd like for her to keep working (both because he doesn't make enough to sustain both of them and that they could support each other at work).
    • Subverted in season 2. When her relationship with wealthy tech mogul Tadano becomes steady, he tries to convince her to quit her job so he can support them both, and then she'll have time to find something she's truly passionate about, making all of these wants she had in season 1 possible. However, it turns out he isn't interested in marriage or having children. This leads to Retsuko breaking up with him, because she's realized that she genuinely wants to get married in order to have a family and not just as a way to escape from her job.
  • Hair-Trigger Temper: She's a lot more prone to her raging outbursts in the TBS shorts. Just failing to pull a price tag off a vase is enough to send her into Metal mode.
  • Has a Type: The men she fancies are often Nice Guys who, despite being similar to her in certain attitudes, have a different quality about them.
  • Heroic BSoD: In Season 3, she is nearly killed by a rabid OTMGirls fan who took his frustrations on the group's legacy on her performance. Thankfully, Haida saves her, but the event leaves her in a state of fear and shock. She may have not fully recovered from it, but her friends are there for her.
  • Huge Guy, Tiny Girl: A "tiny girl" with Fenneko in their friendship with Haida; the hyena's a full head taller than Retsuko. Retsuko's interests in season 2, Shirota and Tadano, are also notably taller than her, though that's connected to Retsuko herself being pretty short.
  • I Never Said It Was Poison: Retsuko, being a Bad Liar, tends to get herself in trouble by revealing details to things she's pretending not to know. Like when Fenneko asks if she was the anonymous girl who went off about her boss and company on a reality TV show and Retsuko protests she's never even been to the place it was filmed, even though Fenneko never said where it was filmed. Or assuring Ton that the CEO of their company should go easy on him because she was the one who complained even though Ton never said the CEO talked to him.
  • In-Series Nickname:
    • Starting from episode 3, Ton starts calling her "Calendar"note  after seeing her unprofessional comments on TV and confirming with the network manager that she was looking at websites on how to quit her job while at work.
    • Finally picks up the name Aggretsuko in Season 3 as her idol stage name.
  • Intergenerational Friendship: With Washimi and Gori, who are implied to be at least a decade or two older than her. Despite the age differences, they're all close friends.
  • Interspecies Romance:
    • Averted with Resasuke, as he was also a red panda.
    • Played straight with Shirota (polar bear) and Tadano (donkey). The former who was a marriage candidate and the latter was her boyfriend for a time.
    • Possibly with Haida, a spotted Hyena. Although for now, it's merely Ship Tease.
  • Jaded Washout: Downplayed. She hasn't become mean or anything, but 5 years have done their job of sucking Retsuko's hopes and dreams about her job to the point where she continuously flirts with skipping it.
  • Lady Swears-a-Lot: She is normally quite polite, but both because she's in full Cathartic Scream mode when she freestyles and because it's in the genre, Metal Retsuko gets sweary.
  • The Load: During her relationship with Resasuke, she's so bad at her job that Ton makes her sit out during a deadline when they were missing three people, knowing she'd just cause more trouble.
  • Love Makes You Dumb: After she starts dating Resasuke, her infatuation with him makes her rather incompetent at her job and she's unwilling to realize that said relationship isn't going to last.
  • Loving a Shadow: At the end of season one, she realizes she isn't really in love with Resasuke, and the image she has of a perfect prince isn't how he is in reality.
  • Maybe Ever After: The first season finale implies she is interested in Haida and would welcome the idea of going out with him, but the viewer isn't shown what happens after Haida's confession. The Christmas Episode reveals she turns him down by saying she wanted to be Just Friends, which puts Haida in heavy depression. In Season 3, it takes an attempted murder for Haida to push past that and end up with a more positive version of the trope. In Season 4, after her and Haida's attempt to start dating gets derailed by their mutual insecurities and communication issues, the season ends with the two meeting in a crowded street on much better terms, but whether it's for a romantic date or a friendly outing is not clear.
  • Meaningful Name: Retsuko's name is written with two characters meaning "Rage Child", which naturally refers to all the pent-up anger she has inside of her. The "rage" kanji that appears on her forehead whenever she's in death metal mode is the same one that's part of her name.
    • Also a pun on her species name: in Japanese, "ressaa panda", and the name "Ritsuko".
  • Metal Scream: Oh, boy howdy!
  • Money Dumb: Spent nearly her entire life savings on Microtransactions.
  • Never My Fault: She has a bad habit of putting blame on bad things happening in her life on her dead-end job, but as Ton points out she is not so innocent as she will use overtime to search for other jobs on the company computer rather than focus on her work and improving herself. Season 3 onward has her grow out of this.
  • Nice Girl: And as people around her notice, way too nice for her own good. Manaka later tells her she shouldn't be afraid to step on some toes to make herself happy.
  • OOC Is Serious Business: During her date with Resasuke, she sings a song in her head; however, it's a happy, soft and upbeat melody, not at all like her usual self. In fact, during the whole relationship, she starts being completely upbeat at all times, but becomes increasingly incompetent at work, this is so notable, even her mean bosses take notice of it and are slightly worried about it.
  • Outranking Your Job: Invoked. Due to her contentious relationship with Ton, Retsuko is often "asked" (read:forced) to do things beyond her usual workload which she doesn't refuse due to fearing him and lacking a backbone. E.g. fetching tea.
  • Rage Breaking Point: What causes her passion for Death Metal is no other than that being the best way to deal with stress when she reaches this. She goes to a secluded place and freestyles until she calms down and goes back.
  • The Reliable One: Smart and resourceful in tough situations, Retsuko's diligence is her main feature in the accounting department. Normally her ability to fly below the radar would make her the least picked on but her passive attitude combined with her desire to please everyone overcoming any genuine desire/goal she could have means superiors like Tsubone, Ton and Komiya (to a lesser degree) saddle her with their tasks, peers like Kabae, Haida, and Fenneko will see her as someone who'll accept their idiosyncrasies no matter how annoying and subordinates like Anai will only hold her as their superior as long as she caters to their needs.
  • Rule of Symbolism:
    • When she makes something to drink in the office's stove is always with a fuming kettle, the fuming and the loud sound of whistling is usually meant to represent that, behind her happy facade, she's fuming inside and ready to burst.
    • The shoes Retsuko wears while dating Resasuke and wearing her "happy girlfriend" mask. They’re nicer than the shoes she normally wears, but they cause her pain. She finally takes them off during her karaoke session with Resasuke and goes back to her usual shoes after breaking up with him.
  • Shower of Angst: After the OTM fan held her hand for five minutes while saying hateful things to her, she is later seen scrubbing her hands raw.
  • Singing Voice Dissonance: Whenever she sings death metal, her voice is a lot harsher and more guttural than her regular speaking voice. Both English and Japanese have a professional, male heavy metal singer provide it.
  • Single Woman Seeks Good Man: All of her possible love interests made an impression on Retsuko because of their positive personality traits.
  • Status Quo Is God:
    • Her many hopeful attempts to ditch her job end up backfiring horribly because the universe doesn't like her that much to begin with. About the only thing she actually gains that she enjoys are the fact she's got some powerful yet comprehensive friends in Washimi and Gori.. Plus, Retsuko also realizes that she likes her job, even with a boss like Ton.
    • At the end of the third season she's left the idol group once the horrors of fame come to light, and back to her office job, albeit with renewed vigor and the support of Haida.
  • Super Strength: Invoked. After several yoga classes, she's the only one in the whole company who can open one of Tsubone's jars of preserves without failing or suffering massive injuries. And in one of the TBS shorts she shattered a phone screen with one finger by hitting a like button too hard when she was mad at Tsunoda.
  • Supreme Chef: That or one note. One of the shorts has her curry winning over all her co-workers at a barbecue, even Ton, the pitmaster. This trait doesn't carry over to the Netflix series, where her attempt to make Yakisoba noodles for an event is a disaster.
  • Surprisingly Realistic Outcome: Reality seems to love hammering itself down upon Retsuko’s hopes and dreams.
    • Following your dreams of self-employment and quitting your job is all well and good but not if it means sacrificing your stability for a business that may or may not take off and can’t reliably pay the bills until then.
    • It is also a good idea not to use your company’s internet, which they track, to complain about said company and visit sites about how to quit your job. They won’t like it, especially when the company invested a lot of money into your training.
    • Ratting out your boss’ power abuse and sexual discrimination to the higher-ups may work in the short term but when your boss figures out you’re the one who snitched, all you’ve done is paint a bigger target on yourself.
    • Getting married and becoming a full-time housewife doesn’t lead to a Happily Ever After. Being a housewife has its own problems and should never be seen as a way out of your current situation.
  • Survival Mantra: "I'll count to 10 and then I'll be X". Used at work and when dating Resasuke starts hurting her.
  • Swapped Roles: With Haida in Season 4, she started to become worried of Haida appearing to balk under pressure after getting promoted such that she has begun to check on him. Haida meanwhile has started to grow more and more distant not only from her, but also with Fenneko and their other friends that he even declines invitations of having tea with them. They essentially swapped their roles from Season 1.
  • Take Our Word for It: After spending so much on microtransactions, she is reduced to eating day old bread crust (which as pointed out is given out for free). The next day, after spending more money, she is eating something which is hidden by her bento lid. Fenniko just states it has to be a step down from day old bread.
  • Took a Level in Badass: By season 4, after her attack by the crazy stalker, she underwent self-defense training lessons from the Yoga Instructor. It worked so well that she can defend herself with nunchuks. Too bad Ton's daughters easily disarm her.
  • Twice Shy: She becomes this with Haida in Season Four, as they are both shy and insecure enough to make the first move, though they eventually do.
  • Vocal Dissonance: Retsuko's voices changes to a very harsh male voice when she sings Death Metal.
  • Work Off the Debt: The main issue of Season 3. As a result of accidentally wrecking Hyodo's van (while she had wasted her savings into Microtransactions for her virtual game), she is forced to pay him ¥200,000 and gets roped into being his idol group's accountant.
  • Will They or Won't They?: With Haida. They have a lot of Ship Tease with one another but he's the one with confirmed romantic feelings while Retsuko states that she prefers to be Just Friends, but it's still left up in the air. They eventually hook up in Season 4.
  • You Are Better Than You Think You Are: Says this in verbatim to Haida at the end of Season 4, mirroring the ending of Season 3.

    Washimi and Gori 

Washimi is voiced by: Komegumi Koiwasaki (Japanese), Tara Platt (English), America Torres (Latin American Spanish)

Gori is voiced by: Maki Tsuruta (Japanese), Gina Bowes (English), Martha Ramirez (Latin American Spanish)

Gori: Not gonna lie, our “baddest bitch in the room” walk is murder on my back.
Washimi: Be strong, we can't show any weakness at work.

A duo of women who are considered extremely successful in their company. Gori is a Gorilla and supervisor on marketing and Washimi the secretarybird is the president's secretary.

They become close friends with Retsuko after they all start doing the same yoga class and often offer her advice.

Known as Eaglette and Ape Admin in the fansubs for the TBS shorts.


  • The Ace:
    • Washimi is effortlessly on top of everything, all the time, and everyone admires and looks up to her, as well as seeming to have her life more together than Gori outside the office. She also has the CEO wrapped around her finger. This all appears to come naturally to her.
    • Gori subverts this. She does a very good impression of a woman who has her shit together at work, but she's actually quite insecure and sensitive underneath her well-practiced work façade. This is how she's able to bond so easily with Retsuko once they finally managed to get past their difference in rank.
  • Beware the Nice Ones: They're decent people, but if you work at their company and you've been causing trouble, they have the power to get you in trouble (or at least, Washimi does).
  • Cool Big Sis: They're both older than Retsuko, but are very supportive of her.
  • Fat and Skinny: Gori and Washimi respectively form this duo.
  • Hidden Depths: Their act to be very imposing at work makes many look up to them, though outside of work they're like any other person, except better put together (at least Washimi keeps her cool better than Gori). In fact, it's an Establishing Character Moment when they do their walk and stop away from others just so Gori can complain and Washimi reminds her to keep looking strong.
  • High-Heel Power: Their heels are known to everyone in the building, and everybody knows that these two mean business.
  • Intergenerational Friendship: With Retsuko, since it's implied that they're at least a decade or two older than her. Despite the age differences, they're all close friends. By season 3, this extends to both Haida and Fenneko when they start hanging out more as Retsuko focuses on her work with the OTMGirls.
  • Leitmotif: A beat-heavy electro song (which sounds similar to the intro of "Hot Stuff") appears often as they walk down the hallways.
  • Meaningful Name: Gori is pretty obvious, but Washimi's name literally means "eagle beauty". Secretary birds are called hebikuiwashi ("snake-eating eagles") in Japanese.
  • Nice Girl: Despite the professional and aloof front they present at work, both of them are very pleasant and friendly people.
  • Not So Above It All: They're both really well put-together at work, but both of them have certain insecurities of their own, which helps their friendship with Retsuko outside of work. Gori's insecurities are more apparent than Washimi's but the latter is implied to be better at hiding them if necessary.
  • Power Walk: Their trademark at work, and one of the things that makes them so imposing. Gori even refers to it as their "baddest bitch in the room walk". Gori also mentions that walking like that is murder on her back.
  • Red Oni, Blue Oni: Gori is the passionate and extroverted red oni to Washimi's calm and serene blue oni.
  • Secret-Keeper: They are aware and keep a secret about Retsuko's love for death metal as her way to cope with stress and frustration. They actually start accompanying her to the Karaoke and even try to learn how to sing it.
  • Those Two Guys: The duo is very close and almost always acts together, both in their workplace and practicing yoga.


  • Awful Wedded Life: She had a bad marriage which only lasted four months that Gori didn't even know about. It's because of this that Washimi discourages both Retsuko and Gori from the idea of ever getting married, as she finds it to be a baseless aspiration that people have but won't truly make them happy.
  • Berserk Button: If you’re the CEO, Washimi’s button is “Do not use company funds for your stupid ideas and personal hobbies”.
  • Beware the Nice Ones: Washimi is a nice woman off work but she is quick to destroy anything with her strong legs when angered that the CEO is terrified of her and does whatever she asks.
  • Broken Bird: In season 2 her failed marriage is implied to be why she's so much better put together than Gori is; she focuses almost entirely on her career and doesn't tolerate shit from anyone regardless of their station. It's also implied to be the reason she doesn't go along with Gori and Retsuko's more wacky antics; she knows they won't pan out. Poking at this though turns out to be one of her berserk buttons, enough so that she broke her friendship with Gori over it. As of the end of the season the two of them formed a "truce" to help Retsuko but never formally made up.
  • Eyes Always Shut: Washimi's eyes are almost always closed, giving her a perpetually calm and serene expression. She has never opened them in the Netflix series, though has done a few times in the TBS series.
  • Frozen Face:
    • In one of the shorts, Retsuko gets enraged that Washimi doesn't change her facial expression when they are taking pictures of themselves making funny faces, thinking that Washimi is acting like she is better than them, until Washimi explains that she doesn't have facial muscles.
    • When on the road trip in the Netflix Series, Washimi's barely shows any emotion leading to Retsuko thinking she might not be enjoying it. Gori then points out that Washimi's tail is wagging, which means she's excited. Given that Gori states "the body never lies" implies that Washimi in the series is capable of showing more emotion, but chooses not to so she can preserve her stoic appearance.
  • Furry Reminder: Much like an actual secretarybird, Washimi has very strong legs, which are shown by her capacity to destroy things by kicking them. She also can't make facial expressions because she is a bird.
  • Hyper-Competent Sidekick: Gori's influence is a bit unknown to the audience, but Washimi clearly runs the CEO of the company ragged, making the most important decisions and (literally) putting her foot down (on the desk) when he acts out of order.
  • Innocent Blue Eyes: She looks absolutely adorable on the rare occasions when she does open her eyes, which are large and blue.
  • Kick Chick: Pun intended. But seriously, Washimi has some powerful legs, and it's her primary form of intimidation.
  • Punny Name: As mentioned above, the Japanese word for secretary bird is hebikuiwashi. And she's also a secretary. Secretary bird.
  • Rage Breaking Point: When the CEO tried to brush off Ton's abuse of power, Washimi broke his desk in rage.
  • Seldom-Seen Species: Can you name the last time you saw a secretarybird in a notable work?
  • Shipper on Deck: She shows evidence of this in the Christmas special, leaving Retsuko (and taking Gori with her) when they run into Haida.
    • Again when Gori's app returned that Retsuko and Haida were a perfect match, as she fully supported Haida's approach to pulling Retsuko out of her slump, when she's known for being level-headed.
  • Sugar-and-Ice Personality: Washimi is rather formal and reserved, even outside of work, but she's just as nice a person as Gori.
  • Truth in Television: Washimi's powerful kicks aren't just for comedic effect, but are the secretary bird's actual hunting method.
  • Visual Pun: Washimi is a secretarybird. Take a guess as to what her job is.


  • Amazonian Beauty: Gori, a big muscular gorilla woman who flexes for Retsuko at a yoga class.
  • Big Beautiful Woman: She's large and muscular, but that doesn't stop her from attracting a guy (that she later broke up with, but that's not the point).
  • Cuteness Proximity: Gori, when she sees Retsuko at the same yoga class, can barely contain her glee at the opportunity to befriend her.
  • Gentle Gorilla: She's a large and muscular gorilla who looks intimidating at first glance, but she's actually very sweet and friendly once Retsuko gets to know her.
  • Gonky Femme: She wears a pink dress and necklace and can be rather cute, and she also happens to be a large, muscular gorilla.
  • Hidden Depths: When outside of work and not putting up her "baddest bitch in the room" front, Gori is a sweet and enthusiastic woman who bungles her introduction to Retsuko, forcing Washimi to tag in.
  • In Vino Veritas: Gori tries to invoke this at karaoke by putting in Retsuko's request for oolong tea as an oolong cocktail.
  • Mrs. Robinson: She freely admits to Retsuko in season 2 that she attends dating services to meet young men.
  • Punny Name: The Japanese word for gorilla is simply "gorira".
  • Trademark Favorite Food: Gori is always hungry for quiche.
  • Wide-Eyed Idealist: Washimi points out that Gori tends to dream big, which always ends badly because they rarely pan out. This is in contrast to Washimi's more grounded nature and why Gori tends to be the one with any zany schemes (and more prone to dramatic breakdowns).


Voiced by: Shingo Katou (Japanese), Ben Diskin (English), Julio Bernal (Latin American Spanish)

"I don't envy you girls one bit."

In the TBS series, Haida is a spotted hyena and is a chick magnet who uses his looks to attract his female co-workers into doing his work for him.

In the Netflix web series, however, Haida is a close friend to Retsuko and Fenneko. He tends to be paranoid about a lot of things and is easily flustered, especially over Retsuko, whom he also has feelings for.

Known as Heinrich in the fansubs for the TBS shorts.

  • The Ace: Is extremely competent at his job as an accountant if encouraged that he can whip up a very accurate and concise accountancy table in a fraction of the time a co-worker would with just his tech know-how. Downplayed when he barely gets any recognition from it resulting in him coasting, with even new CEO Himuro initially thinking his work is riddled by inconsistencies and mistakes. This is what gets him promoted as department head.
  • Act of True Love: What convinced Inui that his heart belonged to Retsuko was him saving her from her stalker by grabbing the box cutter with his bare hands and his subsequent reaction upon seeing her unconscious on the sidewalk. Inui noted that she knew he would do it for any friend of his, but his actions told her that Retsuko wasn't just a friend to him.
  • Adaptational Nice Guy: In the Netflix series, he isn't coasting on his looks and doesn't have his playboy tendencies, rather, he has a devoted crush on Retsuko and is a very nice, close friend to the main two characters.
  • All Guitars Are Stratocasters: The design of his guitar is clearly modelled on a Fender Jazz Bass.
  • Anguished Declaration of Love: Haida's one-on-one with Retsuko in the hospital starts this way, but he changes it to a realization that he was Loving a Shadow, and that he would instead like to really get to know her.
    Haida: It's just, I know you way better than that guy ever could. Five years now, right? So, how did I lose to him? Heh, that's what I wanted to say. But the truth is, I don't know you. The Retsuko I know is the idealized one in my head.
  • Ascended Extra: He becomes a major character in the Netflix series from being a relatively background character in the shorts, gaining much more screen time.
  • Ascended Fanboy: Of Tadano. Was a huge fanboy of the millionaire techie until Haida found out he and Retsuko were dating turned him sour, but later on warmed up to him until Retsuko broke up with him. Then a chance meeting with him when Haida went to Hokkaido turned them into best friends, and they started to hang out with Tadano even taking him for ramen in Hokkaido much like how he treated Retsuko.
  • Badass Longcoat: Wears a parka when going out, usually on top of his work clothes, as his casual clothing of choice.
  • Bad Liar: In Season 4, he constantly gets cold feet trying to get into the next, crucial step in his relationship with Retsuko by making up lies about doing something else. Events out of his control make it obvious to her that he was lying, though she still knew before then.
  • Bare-Handed Blade Block: Gets a hold of the box cutter Retsuko's stalker wielded before it could harm her. It cut his hand, but didn't realize it until Inui pointed out that his hand was bleeding.
  • Belated Injury Realization: Gets cut on his hand trying to restrain Retsuko's attacker, which bleeds and spills off to Retsuko's scarf. When Inui pointed it out that it was his blood and that his hand has been cut, he gave a sigh of relief.
  • Berserk Button: A simple one, but still problematic: Anyone dating Retsuko, whom he has an enormous crush on. A rare instance of it leading to seething anger that consumes him the further it goes instead of an immediate switch. Also often - and to his own detriment - leads to I Need a Freaking Drink.
    • Although only by Word of God, he's a little sensitive about his underbite that he will flip off at anything that vaguely sounds like 'crooked' and interrupt the person.
  • Betty and Veronica: Is in this dynamic with Retsuko in every season.
    • In Season 1, he's the shy and sweet Betty to Retsuko's Archie, competing against the stoic and aloof Resasuke as Veronica.
    • In Season 2, he and Retsuko are once again Betty and Archie, with charming tech mogul Tadano as the new Veronica.
    • In Season 3, Haida becomes the Archie, torn between the sweet but placid Inui as Betty, and the sweet but secretly edgy Retsuko as Veronica. He chooses Retsuko.
  • Big Damn Heroes: Saves Retsuko's life from the stalker fan when he tries to murder her on her way home from work. He takes a knife to his palm but otherwise is able to subdue the fan.
  • Birds of a Feather: He and Retsuko are both mild mannered accountants who have trouble opening up to others about their problems (her: getting tread on by her work and workmates, him: getting hold of his emotions and feelings). They're both also musically inclined, with Haida being a punk rock fan, and Retsuko a death metal aficionado.
    • He and Inui are both punk rock fans who became friends relatively easily.
  • Bittersweet Ending: In Season 4, he redeems himself by not going through Himuro's window dressing, but feeling ashamed of his actions, he quits his accounting job. However, his relationship with Retsuko remains intact and he apparently no longer feels unworthy of being by her side.
  • Breakout Character: His becoming an Ascended Extra got him a lot more attention, making him one of the most popular, if not the most popular, character in the Netflix series (yes, he is up there with Retsuko) by season 2. His kind yet naive nature captured the hearts of many, and his dogged approach to love that ends up in awkwardness only made people want to give him a hug. His drunken antics (both in alcohol and in love) are also usually a laugh too.
  • Broken Ace: Despite him being clearly one of the most competent employees in the company with his only weakness according to Ton being his lack of motivation, him not being recognized as one and being overshadowed by Retsuko being the Boss's Unfavorite Employee fed into his inferiority complex that he coasted on the job until Himuro recognized his skills and promoted him as department head. This however went downhill when it turned out Himuro is manipulating him for a window dressing scheme with his expertise in tech, using Retsuko's job as a threat if his performance falters. This turned him even more sour and distant, feeling his worth as an employee hinged on Himuro.
  • Broken Bird: Was slowly turned into this in Season 4. Between him struggling with his Inferiority Complex and Himuro coercing him to cook the books to keep the company afloat, he has started to alienate his friends and become more cynical. Was shown when he ranted on Retsuko after she noticed him getting increasingly stressed over him being the new Accounting Head.
  • Broken Tears: Ends up in tears after getting a wake-up slap from Retsuko.
  • Butt-Monkey: He becomes a wreck whenever his relationship (or lack thereof) with Retsuko is brought up, which Fenneko likes to exploit. That's not the only way life likes to kick him around; just the most prominent.
  • Cannot Spit It Out: He just can't, for the life of him, confess to Retsuko. She points this out in the last episode, saying that she can't go out with him unless he asks her properly. His inability to speak his feelings comes to bite him again in season 3 when Inui confesses that she likes Haida and wants to be with him. Poor Haida can't bring himself to give her an answer because he's still torn between her and Retsuko.
    • He lays everything out on the line in the finale of the third season in an attempt to pull her out of her trauma-induced slump. The result is Punk-Rock Voice Haida versus Metal Voice Retsuko, ending with Retsuko agreeing to let her friends (and Haida) support her through her trauma.
  • Catch Your Death of Cold: Haida gets pneumonia after his Despair Event Horizon, leaving him out of commission for the budget deadline.
  • Character Development: By Season 2, Haida still likes Retsuko but is able to be her friend and help her out without getting clingy or flustered. Has a minor Character Regression when he finds out she's dating Tadano, though he's still learned from last time; calls Fenneko during his Grey Rain of Depression before getting sick, tries to confront Tadano rather than stew in his jealousy like last time (only to chicken out and get his autograph instead), and gets enlisted by Gori and Washimi to stage a breakup for Retsuko's own good, which he clearly takes no pleasure in.
    • Gets a massive one in Season 3, where he gets his own Romance Arc in the form of Inui, and with it facing the reality of his feelings towards Retsuko and how it affects him going forward. Over the course of the season, Haida changed from being a guy who Cannot Spit It Out and often getting cold feet to someone who doesn't fear facing his feelings and become more honest with it, with the breakup and its aftermath being his point of turn. During the karaoke scene, he has shown to be able to withstand Retsuko's Metal Scream and push through it to prove that she is not alone, proving to her that he is always behind her as a friend.
    • Gets another massive one in Season 4, it's revealed that his Cannot Spit It Out tendency toward Retsuko is because he doesn't feel "good enough" to date her, his jealousy toward her old flames like Resauske and Tadano is beause he negatively compares himself to them, and his slacker tendencies at work are because he feels he's useless to everyone. While Haida gains a temporary confidence boost after Retsuko reveals she likes him, and the new CEO sees his talents and gives him a promotion, his old insecurities and jealousy issues rear up when Retsuko becomes a famous heavy metal pop idol and starts seeing Tadano again. His desperation for validation also allows him to be dragged into illegal activities by the new CEO. After Retsuko and their friends make it clear You Are Better Than You Think You Are and You Are Not Alone, he comes to his senses and realizes he needs to stop negatively comparing himself to others (like Retsuko's heavy metal fame, or Tadano's success), and he needs to gain a sense of self-worth not reliant on the validation of others (like Retsuko liking him, or his superiors at work seeing something in him). In the Season 4 Finale, he seems less jealous of Tadano, especially knowing that he and Retsuko are staying as Amicable Exes. No longer seeing Tadano as competition, he's a lot happier for his endeavors.
  • Character Derailment: In-Universe. In Season 4, Himuro's praises for Haida affect him that he starts behaving secretive around his colleagues to hide the fact he's window dressing in an attempt to keep the company's finances afloat, because being praised by a higher up made Haida feel like he was worth a damn. After Retsuko confronts him and he arm-wrestles Himuro (and nearly loses), he comes to his senses.
  • Chekhov's Skill: He reveals he has very good hearing, where Gori used it to try to find out what Retsuko was doing with the OTM Girls (before they knew who they were). It later becomes very useful when Haida overhears Retsuko's and Manaka's phonecall about Retsuko being in danger, making it so he could save her in time.
  • Cooldown Hand Hold: Reaches for Retsuko's hand while she was in her rage-induced Metal Scream to assure her that she is not alone in her fight. It works.
  • Commonality Connection: Both he and Retsuko confide in performing rock music to express themselves, though Haida prefers Punk while Retsuko specializes in Metal. Thus far, Haida is the only one of Retsuko's love interests not to back down from her once she unleashes her Metal Voice on him.
    • Becomes friends with Tadano due to (much to Haida's chagrin) both of them having been turned down by Retsuko before. Tadano explained this to Gori who followed Haida into the restaurant where they were supposed to meet, and his reaction is gold. He is however not shy in confiding to Tadano his true feelings, and Tadano on the other hand is more than happy in lending a hand to his relationship troubles.
    • Becomes interested in Inui when he found out they both are Punk Rock lovers after bumping in a record shop.
  • Cute Little Fangs: He has a pronounced underbite, which results in three little fangs sticking out from the bottom of his mouth. According to the website, he's sensitive about his jaw and interrupts people who say "cr-" words, so they don't say "crooked"—this might only apply to the TBS version.
  • Deadpan Snarker: Second to Fenneko in the snarky department. If she's not saying it, chances are Haida is covering it.
  • Despair Event Horizon: Among other things, when his jealousy becomes too much to bear he finds himself lying in the sidewalk while it is raining... ''twice''.
    • His biggest one however is when he finds Retsuko lifeless after being attacked by a stalker thinking she's dead. Fortunately, he was almost immediately snapped out of it by Inui, who pointed out that she's only been knocked out cold and the blood is his.
  • Deuteragonist: Of the third season, with him being thrust into the spotlight just behind Retsuko, and his Betty and Veronica dilemma subplot running parallel to her idol main plot.
  • Dogged Nice Guy: Falls for Retsuko but admits he might just be Loving a Shadow. Still helps her whenever she needs it (to the point that it is involuntary on his part). The more the series progressed the more his feelings for her blossoms, but he is mostly content with being friends.
  • The Dragon: He essentially becomes this to Himuro near the end of season 4. Himuro appoints Haida as the head of Accounting and manipulates him through his desire for recognition into cooking the books to increase company profits.
  • Drowning My Sorrows/I Need a Freaking Drink: Alcohol is a major thing that he uses to cope with his stress and anxiety, seen in both the main series and the Christmas Special. However...
    • Can't Hold His Liquor: ...he gets completely sloshed after just one beer. Anai could only contain his disbelief as he was carrying him home after their bar night out.
  • Entitled to Have You: Averted. While Haida has known Retsuko for years and feels very jealous of her feelings for Resasuke, he acknowledges that it's his own fault for not asking her out while he had the chance, and is very happy for her. When he finally confesses to Retsuko, though, he admits that he'd convinced himself that he should be the one dating her since he knew the real her, but now realizes that's ridiculous and he doesn't really know her well at all, but would like to get to know her better.
    • Averted again during season 2. While Haida wants to punch Tadano, he says it's not because he's dating Retsuko, but because he worries that she'll get hurt. And considering there are tons of nasty comments on the internet about Retsuko when the article of her relationship with Tadano released, his fears are not unfounded.
    • Discussed and Inverted in Season 3. When he tries to be assertive and ask Retsuko to return to work after being traumatized by her stalker's murder attempt, he offered himself as a someone she can trust, effectively telling her that she is entitled to have him. Retsuko becomes furious and calls him out on expecting her to get over her trauma and return to the real world just to accomodate his feelings, as that makes him no better than her stalker. Haida concedes the point, but still encourages her not to hide from the world since she is not alone, she has him and her other friends. This makes her snap out of it.
  • Evil Costume Switch: He begins wearing a black trenchcoat instead of his usual green coat after being promoted to Director of Accounting and acting as Himuro's crony in season 4. Inui even discusses this with Haida when they go for drinks, where he says he decided to wear it to look more professional. The season finale shows him switch back to his regular green coat after quitting his job.
  • Eyes Never Lie: He was already pretty obvious about liking Retsuko with his Luminescent Blush and pupils dilating whenever he's interacting with her, however this becomes a plot point when Retsuko got attacked. The sight of her being unconscious assuming her to be dead turned him into a sobbing mess, that Inui who happened to be there caught onto it.
    • Was what tipped Tadano on his feelings for Retsuko.
    Tadano: Hey, I know that face. You like Retsy don't you?
  • Face–Heel Turn: When he became The Dragon to Himuro after getting promoted to section head. Retsuko put a stop to it in the finale.
  • Facial Markings: At the end of Season 3 when he sings to Retsuko to help break her out of her seclusion, he gains his own set of markings around his eyes similar to her death metal ones.
  • Fanboy: Of tech mogul Tadano. Then it falls into Broken Pedestal once Haida learns he's dating Retsuko, to the point Haida wants to punch the guy silly. He doesn't go through it and instead asks for an autograph. They become friends later.
  • Fatal Flaw: His inferiority complex, which hinders his progress with Retsuko (because he thinks of himself as unworthy of her affections) and makes himself vulnerable to manipulations (as he desperately wants to be needed).
  • Flat "What": Retsuko messaged him asking him for a little help with the guitar as he and Fenneko were just talking about him moving on from Retsuko. Tries to decline by focusing with Fenneko helping by making him remember things he hated about Retsuko. He involuntarily replied "Sure thing~♪" anyway, leading him to drop his focus and say this.
  • Gone Horribly Wrong: When he can't take more any of Anai's threats to Retsuko, he decides to take matters into his own hands by confronting Anai about it, since Anai is at least willing to listen to Haida. This only causes Anai to target Haida as well.
  • Gossip Evolution: Retsuko's little lie about not being able to poop for a very long while (while she was actually hiding the fact she was going to quit her job) was passed around so much that the lie got heavily altered by the time it reached Haida, who freaked out believing she gave birth (which didn't help him especially because of his massive crush on her).
  • Green-Eyed Monster: Despite his niceness, he becomes more and more jealous of Retsuko and Resasuke's relationship. Conflicts massively with his I Want My Beloved to Be Happy part that he ends up getting drunk silly and sprawled on the sidewalk while it's raining. Sometimes borders into Crazy Jealous Guy, but he eventually staves it off when he realizes what he's doing is wrong.
    • It happens again when Retsuko's dates with Tadano are revealed on social media. To add insult to injury, by the time Fenneko called and tried to make sure Haida wouldn't walk out at night during rain while drunk again, he had already sprawled himself on the sidewalk.
  • Grey Rain of Depression: Gets caught lying on the pavement while it's raining not once but twice. Fortunately by the second time he has wisened up and got Fenneko to come fetch him.
  • Heinous Hyena: Subverted. While Hyenas are usually mean-spirited or insane in fiction, Haida is sweet, kind, and dorky. He's quite possibly the most outright friendly hyena character ever to appear in fiction.
  • Hell-Bent for Leather: Played with. Haida wears a leather jacket in his casual punk attire, but personality-wise he's cute and dorky. He's not afraid of being badass when he needs to though, such as taking down Retsuko's stalker when he tries to stab her.
  • Hidden Depths: A brief scene in the first season shows that at least he seems to have a thing for playing bass guitar when off-work and dresses like a punk. This is further explored in the Christmas Special, where his go-to party bar is Punk Rock themed. Becomes a plot point in the third season, where Haida's guitar playing skills are made apparent. When Retsuko needs to learn to play guitar for her band, she goes to Haida for lessons (which unintentionally worsens his Betty and Veronica dilemma).
  • Huge Guy, Tiny Girl: Hyenas are bigger than red pandas and fennec foxes, so appropriately Haida is much taller than Retsuko and Fenneko.
  • I Can't Believe a Guy Like You Would Notice Me: Deconstructed in Season 4. It's revealed that the main reason Haida doesn't ask Retsuko out when given the chance is because he feels he's "not good enough" for someone like her. He thinks she's this amazing woman who can do things like date a tech billionaire and fall into being a famous pop idol without effort, while he's just another face in the crowd, soaking up her light. However, even after they start dating midway through Season 4, his insecurities and lack of confidence strain their budding relationship. It's not until he realizes You Are Better Than You Think You Are and You Are Not Alone that he starts to grow out of this mentality.
  • Informed Attractiveness: Apparently can attract most females to do his work for him in the TBS series. This is only touched upon in the Netflix series at the department drinking party, with Tsubone and Kabae practically begging him to sit next to them to his dismay.
  • Interspecies Romance: He (a spotted Hyena) has a nice amount of Ship Tease with Retsuko (a red panda), especially since it's confirmed he has romantic feelings for her.
  • Insecure Love Interest: Is a massive one in Season 4. This is what kicks off the rest of the season's plot, with it being the lynchpin by which he is manipulated by Himuro to do his bidding.
  • Irony: Haida is a fan of Punk Rock, a genre where expressing confidence and swagger plays a central part, but he has severe problems opening up to the woman he likes about his feelings for her.
  • I Want My Beloved to Be Happy: While he can get flustered, clingy, and jealous in love, at the end of the day he greatly cares about Retsuko and wants her to be happy even if it's not with him, even if it eats him up inside.
  • Love Epiphany: While he's been good friends with Retsuko for years and often worries about her, it isn't until Retsuko asks what would happen if they hypothetically got married that he becomes aware of his feelings for her. It also doesn't help that Fenneko keeps on poking him on whenever he's deep in thought about Retsuko's predicament, leading him to think his feelings are serious.
  • Loving a Shadow: At the end of season one, he admits that he might not really know Retsuko as much as he thinks he does, though, rather than that pushing him away from her, he decides he wants to get to know her better.
    • Repeatedly called out on it in Season 3, as several characters ask him why he even likes Retsuko, or what he even knows about her. Subverted when he revealed to Fenneko that Retsuko's hidden side she wasn't aware he saw was his reason for wanting to know her more. Retsuko herself calls him out on it during her Metal Voice "Reason You Suck" Speech. While he concedes to her point, he grabs her hand mid metal-scream and tells her that while life is going to beat you down, you can always punch back. This is what finally gets her out of her trauma-induced slump and back into open-communication with her friend group (and the final scene of the season has her agreeing to go to dinner with Haida).
  • Luminescent Blush: Even more prone to that than Retsuko... and mostly when dealing with Retsuko (or drunk).
  • Karma Houdini: Played with. While he faces no legal consequences for the financial crimes he committed as Himuro's accomplice, his personal shame and guilt leads to him resigning from the company.
  • Maybe Ever After: Zig-Zagged. The season finale implies Retsuko is interested in Haida, and would welcome the idea of going out with him. Their actual discussion is never seen, and in the Christmas Special, we see she's only interested in being Just Friends at that point. However, at the end of the episode, after Haida walked Retsuko to the train station, Haida gives a fist-pump when her train pulls out, suggesting the time may have come for them to explore more. Just like the end of Episode 10, we don't know for sure. Season 2 reveals that they're still not together.
    • The ending shot of Season 3 implies she has started opening up more to her colleagues, or at least to Haida. Where this will end up is still up in the air.
    • In Season 4, they start dating midway into the season, though their relationship is strained and possibly derailed by their insecurities and communication issues. After a lot of Character Development on both sides, Season 4 ends with the two meeting up in a crowd, though whether it's for a date or a friendly outing is not entirely clear.
  • Medium Awareness: Develops this for a gag in the Christmas Special.
  • Mood-Swinger: Moreso than most other characters. A few scenes have him go from normal to panic to normal then angered then back to panicked.
  • Nervous Wreck: Partly due to Cannot Spit It Out, Haida gets panicked at the drop of a hat with anything dealing with Retsuko. This is sometimes exploited by Fenneko, who invokes these situations to get him to confess to her... then later has to rein him in so he doesn't go overboard. Gets downplayed on the later seasons.
  • Nice Guy: Haida is shown to be a sweethearted, laidback man with not a bad bone in his body. He's supportive of Retsuko even when she's in a relationship with Resasuke. Till it slowly breaks him just thinking about it. Lampshaded by Inui when she witnessed him saving Retsuko from the stalker fan, however...
  • No Good Deed Goes Unpunished: Calls Anai out on bullying Retsuko, only to become his next target.
    • Saving Retsuko from the unhinged fan made him bare out his true emotions... right in front of Inui who incidentally was nearby. She pointed it out that what happened was an Act of True Love and that sealed his choice, but even then Haida doubted himself and tried to backtrack, only to be met with a steely gaze. Nevertheless their relationship ended there.
  • Oh, Crap!: When his phone alarm rings signaling that it is time for Inui's visit. Retsuko just left his house after almost a whole day of guitar lessons.
  • OOC Is Serious Business: Normally a Nice Guy, when Haida confirms with Fenneko that Retsuko is dating Resasuke, he takes Fenneko hiding it in his usual stride, then mournfully states he wants to punch Resasuke for beating him to Retsuko.
    • Shows his aggressively protective side again in season 3 when he tackles Retsuko's stalker to the ground and screams in his face. What happened to the mild-mannered hyena from work?
  • Odd Friendship: "Faceless worker bee" Haida was caught by Gori to be hanging out with "whiz kid millionaire" Tadano. She thinks there is something more to this.
  • Paper Tiger: He's a tall hyena who wears black and red and loves punk rock, and tries to act edgy and tough sometimes, but he's a sweet, harmless Nice Guy. To the point that when he tries to get Anai to leave Retsuko alone he just becomes his next target, and after psyching himself up to punch Tadano he ends up asking for an autograph instead. Fenneko, naturally, loves mocking him over this.
    Haida: It's tough for those of us guys who refuse to kiss butt...
    Fenneko: You kiss up all the time!
  • Promoted to Love Interest: Haida wasn't that close to Retsuko in the original shorts, but in the Netflix series, he develops feelings for Retsuko. Episode 10 and the Christmas Special contain much Ship Tease to that effect, but they never become a couple. Season 3 however pushes the Will They or Won't They? to the forefront, however, and ends with the two now talking openly.
  • Punny Name: Haida is a pormanteau of the Japanese surname "Kaida" with the Japanese spelling of his species "hyena"note 
  • "The Reason You Suck" Speech: In Season 3, he gives a punk rock singing version to Retsuko during her Heroic BSoD, scolding her for completely shutting down over the incident and declaring she needs to let others in her life (including him), motivated by Gori's app declaring they were soulmates. In return, she delivers her own heavy metal "The Reason You Suck" Speech to him, scolding him for trusting an app to do his choice for him and being so insensitive to her plight when he barely knows her personally, saying she doesn't need him or her friends. Haida refuses to back down, however, and the two reach a middle-ground and are on good terms by the final scene.
  • Red and Black and Evil All Over: Averted. His workplace clothes, dress clothing, and his punk outfit have a black and red pattern, yet Haida is a sweetheart.
  • Say My Name: Tearfully screams Retsuko's name when she won't wake up after being attacked by the unhinged fan, thinking she had died.
  • Screw Destiny: Virtually everybody and everything is telling him to pick Inui. However he ultimately decides Retsuko.
  • Secretly Wealthy: Fenneko casually reveals that Haida's parents own the apartment building where he lives and they allow him to stay there rent-free, which would mean he is at least very well-off.
  • Seldom-Seen Species: How many times have you seen a hyena outside of Lion King or Dungeons and Dragons related media? Not a lot.
  • Sempai/Kohai: Forms a small dynamic of this with Anai, who is 5 years junior to him, in some parts of season 2, and more in season 3, especially when they are out hitting a bar for a drink. Except Anai ends up looking like the more responsible of the two, when Haida gets easily drunk he had to carry him home.
    • Much less seen in the Netflix series, his good friend Ookami sometimes calls Haida "sempai," and often refers to him for help.
  • Star-Crossed Lovers: Or so Gori thinks.
  • Status Quo Is God: Averted. Gives the series its first massive change for a season finale by resigning from his job at Carrier Man.
  • Super Hearing: Not surprising, spotted hyenas have acute hearing that can extend up to 10km. Puts this into good use while he and Gori are tailing the OTMGirls in the airport, he can overhear their talk while being a good distance from them in a fairly busy airport. Becomes important later, when Manaka warned Retsuko of impending danger over the phone, he overheard what she said despite being a decent distance away from Retsuko who's not on speakerphone.
  • Surprisingly Realistic Outcome:
    • His walk through a Gray Rain of Depression at the last episode of season one results in him getting pneumonia, since he fell on the floor and laid there in the cold rain, rather than seeking shelter or warming himself up.
    • The "Metal Christmas" special reveals he got shot down after asking Retsuko out in Episode 10 for two reasons. Firstly, Fenneko wonders if he's too clingy and wonders if that caused Retsuko to turn him down. Secondly, Retsuko just got out of a bad breakup and his enthusiastic proposition, while sweet, was probably too much after going through that recently.
  • Swapped Roles: With Retsuko in Season 4, he became secretive and more distant with his friends after pressure from his promotion started to mount up that he has begun to decline hanging out with his friends and be more focused with his work. Retsuko meanwhile has started to worry about him, often trying to talk to him and inviting him out for coffee, only to get declined. They essentially swapped their roles from Season 1.
  • Those Two Guys: One half of this with Fenneko in the early half of the season, though the usual pattern breaks the more the series goes on and the more he falls for Retsuko.
  • Three Chords and the Truth: He seems to be an advocate of this in Season 3, referenced when he teaches Retsuko how to play some chords. On the subject of learning the chords: "Maybe not all of them - only three or four." Fitting, given his punk rock background.
  • Trauma Conga Line: Saw Retsuko almost killed by a "fan", then had his relationship with Inui ended, then finds out Retsuko has shut herself out from the rest of the world and is in danger of losing her job (and her life) after the attack, then had his friends try to convince him that Retsuko isn't for him while trying to set him up for a date using Gori's app (except Retsuko showed up anyway) all in one episode. This is what makes him break out of his Paper Tiger shell.
    • Gets an even worse one in Season 4 which lasted the whole season. While his relationship with Retsuko vastly improved that she has started to grow feelings for him, his inferiority complex began to eat through his confidence such that whatever progress he has with Retsuko gets stagnated when he thinks of the difference between him and Retsuko and her former suitors. Every instance this happens deals a heavier blow to his psyche, until the new CEO Himuro saw his potential and promoted him to department head after Ton's reassignment, only to get shattered again the next scene after the "celebration" his friends held for him turned into a mockery of his character. This caused him to focus harder on his work and increasingly distant from his friends and closer to Himuro, who then abused it by manipulating him to become the architect of his window washing scheme, which only hefted an immense amount of pressure and stress onto him that he has started to lock himself in his office desperate to prove his worth. It's little wonder why he's emotionally drained by the time Ton got to him to be brought to Retsuko's sanctuary, such that he can muster only a few sobs after Retsuko slapped him back to his senses.
  • Twice Shy: He and Retsuko becomes in this in the Season Four, because they both have feelings for each other but they are both shy and insecure enough to make the first move, much to Fenneko and Tsunoda's chagrin, though they eventually do.
  • What Does He See in Her?: By the third season, both Fenneko and Gori directly ask him what it is exactly that makes him obsessed with Retsuko since he barely even knows her personally. It's the little things he notices about her behavior that made him realize there's a lot more to her than what she openly displays to the public that makes him infatuated with her, and want to get to know her.
  • What Does She See in Him?: Interestingly also applies for this as this is his conundrum for much of Season 4, exacerbating his already rampant inferiority complex. The imagery of him being only a face in the crowd cheering for Retsuko gets juxtaposed in scenes this gets stressed in.
  • Wide Eyes and Shrunken Irises: It's already odd for a Sanrio character to have pupils in general, but even odder is that under panic (which happens a lot), his pupils dilate and show off hazel iris.
  • Will They or Won't They?: With Retsuko. They have a lot of Ship Tease with one another but he's the one with confirmed romantic feelings while Retsuko states that she prefers to be Just Friends, but it's still left up in the air.
  • You Are Not Alone: In the finale of Season 3, Haida tries to give one of these to Retsuko. She counters him that he doesn't even really know her outside of work and has no room to speak. When she unleashes her Metal Voice on him after he uses his Punk Voice on her, he isn't intimidated, instead pushing through all the rage (metaphorically, but in the show it's presented as him literally pushing through her screams) to let her know that she doesn't have to go through the trainwreck that is life alone. It works.


Voiced by: Rina Inoue (Japanese), Katelyn Gault (English), Vanessa Olea (Latin American Spanish)
ha ha ha ha ha ha ha ha ha ha.

"Call us girls again, I dare you."

Retsuko's best friend at work and a computer wizard. While the fennec fox seems cold at first with both her monotone voice and cold attitude, she generally cares for her friends and will do whatever she can to make sure they're happy.

Known as Zelda in the fansubs for the TBS shorts.

  • Abhorrent Admirer: In the TBS shorts, Yagyuu/"Buffalo Boss", a good 30 years her senior, takes an interest in her and tries to arrange an office party as an excuse to talk to her. She doesn't bite.
  • Adaptational Personality Change:
    • A small one. In the shorts, Fenneko would sometimes join in Retsuko's songs. In the Netflix series, Fenneko's as oblivious as anyone else, to the point that, after getting drunk and remembering one of Retsuko's Death Metal moments, Retsuko knocks her out so she doesn't remember. She finds out by the end of Season 3 however, and occasionally joins Retsuko at karaoke during Season 4.
    • Fenneko's description of a "frenemy" of Retsuko (see below) may actually qualify in the original TBS shorts, where she's sometimes as indecisive and inept as the rest of the coworkers and has her own quirks that confound Retsuko. Here, Fenneko's at least working hard enough to never get into trouble and is definitely one of Retsuko's True Companions at work.
  • Aloof Ally: She's one of Retsuko's closest friends, but you probably wouldn't be able to tell that instantly considering her deadpan tone and rather trollish antics.
  • Arch-Enemy: Despises Tsunoda due to her kissing up to Ton in order to get out of work, to a point where she follows her just so she can keep a constant eye on everything she's doing at all times.
  • Awesomeness by Analysis:
    • Was able to effectively figure out that Retsuko hadn't been spending time with her and Haida because she had been attending yoga classes, but did so by piecing it all together from online pictures on social media without any kind of natural assistance.
    • In the Christmas special, she also manages to figure out from a picture Retsuko posts on Instagram that Retsuko is not actually out on a date at a fancy restaurant, and that she just staged the photo to make it look like she was. She manages to figure this out from observing several small details in the photo.
  • Breakout Character: Of the original series, which is why she became such a major one for the Netflix series.
  • Cat Smile: Her default expression, and it's rather fitting with her status as The Gadfly.
  • Cunning Like a Fox: She is a fennec fox, and like a fox, she is very intelligent and a bit of a trickster.
  • Deadpan Snarker: She responds to almost everything with monotonous but sharp wit.
  • Defrosting Ice Queen: As the series goes on, she proves to be much more interested in both Retsuko and Haida's happiness than she showed earlier.
  • Explain, Explain... Oh, Crap!: She mocked Retsuko's routine of 'work, home, phone, sleep', proudly flaunting her hobby as Instagram stalker-slash-sleuth. Which Retsuko pointed out as...
    Retsuko: So, in other words...
    Fenneko: Work, home, phone, sleep.
    Retsuko: You see?
    Fenneko: ...WE'RE THE SAME!!!
  • Failed a Spot Check: At the singles mixer, she believes that Retsuko isn't taking an interest and has therefore been successfully "protected" from the guys because she was messing around with her phone all evening. In truth, Retsuko was texting Resasuke. (To be fair, Fenneko was also quite inebriated and distracted.)
  • The Gadfly: Described as one by Haida, when she laughs at his expense.
    Haida: God, you're such a troll!
  • Good Is Not Nice: She's one of the main protagonists and usually has good intentions, but she is still a snarky Troll.
    • Sanrio's own website says Retsuko thinks Fenneko is a "frenemy" who talks about her behind her back. The same site says "she's nowhere near as bad as Retsuko believes", and her intentions are probably all genuine so far as Retsuko is concerned.
  • Go-Karting with Bowser: Despite her dislike of Tsunoda, she joins her and Retsuko for a singles mixer. Though her original motive was to keep Retsuko from falling for one of the guys so she stays available for Haida.
  • Gossipy Hens: She could get along with Kabae just well, especially after pointing out the impossibility of Retsuko having dinner 900 kilometres away in one night.
  • Huge Guy, Tiny Girl: The "tiny girl" with Retsuko in their friendship with Haida; the hyena's probably twice as tall as Fenneko.
  • Hypocrite:
    • She accuses Retsuko of becoming one of "them" who are obsessed with social media after seeing her and Tsunoda together in a picture Tsunoda uploaded to social media. This is in spite of the fact that Fenneko is on social media all the time and stalks people using it (which is how she found out Retsuko was doing yoga.)Then again... 
    • Haida calls her out on this in Season 3 after learning that she got into VR gaming and microtransactions. Haida jabs at her that she always pretends to be above whatever new social trend is happening before eventually caving in. Given the Not So Above It All list, he's right on the money.
  • I Do Not Like Green Eggs and Ham: She gets the VR game and console, complaining the entire time how stupid it is during the set up, and states she will just play it for a minute and leave a terrible review. The minute she meets the love interest in the game, she is squeeing as hard as Retsuko was. According to Haida, she has done this multiple times.
  • Jerk with a Heart of Gold: She is quite the trickster to a lot of works, especially towards Haida. On the other hand, she is also a friendly worker and shown to care quite a lot of those around her.
  • Know-Nothing Know-It-All: Tends to act like a relationship expert in regards to Haida and Retsuko. But as Tsunoda bluntly tells her in season 3, she has even less romantic skills than both of them.
  • The Lancer: Retsuko's best friend and frequent confidant, who occasionally backs her up on drums during her enraged singing in the TBS shorts. She's not as aware of Retsuko's hobbies in the Netflix version, but she still is this for Retsuko at work, with workstations next to each other, frequently taking lunch together, and Fenneko being one of Retsuko's more understanding coworkers.
  • Lesser Star: Despite being in the main cast, she is one of the few members to not have had any Hidden Depths revealed so far, and we don't get as much of a glimpse of her life outside of work as Retsuko or Haida.
  • Meaningful Name: The first part of her name describes her species—a fennec fox. The "ko" suffix makes the name feminine in the original Japanese, which makes Fenneko literally a "fox girl" or "fox child". By sheer coincidence, Fenneko sounds the same as the Spanish name of her species, "feneco".
    • Her name in the fansubs, Zelda, is a corruption of "zerda", as in Vulpes zerda, the Latin name of the fennec.
  • Not So Above It All:
    • Despite expressing disdain for mixers when Tsunoda forced her to go, the second Resasuke's friend Manumaru compliments her, she instantly gets giddy and admits mixers are better than she thought.
    • She's not above laughing at Retsuko being roasted by Ton during the latter's rap solo. Although at the time Fenneko was completely shitfaced.
    • She warns Retsuko about the dangers of Microtransactions in her virtual date game and how that can easily put her in court if she isn't careful about the expenses. Cue Fenneko trying it out and becoming too engrossed in it.
  • Not So Stoic: There are certain things that will cause her to lose her cool. Such as Retsuko hanging out with her Sitcom Arch-Nemesis Tsunoda.:
    • Starting in Season 3, Fenneko's voice begins getting more expressive such as developing a crush on the VR Unicorn that Retsuko told her in Episode 1.
    • Season 4 is when she really starts sounding more emotional and expressive. Notably when she and Haida are having a personal conversation while drinking alcholic beer. She suddenly starts yelling at him and almost on the verge of tears while drunk.
  • Oh, Crap!: Two.
    • Fenneko deduces Retsuko is going to yoga from a pic on social media. When Retsuko effortlessly pulls off one of Tsubone's lids, she reacts with a visible "O_O" face and the Japanese "oro!?" ("what!?"). It also forces her to rethink her entire deduction process because Retsuko might be stronger than she suspects yoga to make her.
    • Fenneko tries to hide Retsuko's involvement with Resasuke after the mixer from Haida. When Haida finds out on his own - through Retsuko's interest in Resasuke's favorite canned coffee - and asks Fenneko about it, Fenneko does a visible Spit Take and apologizes for not explaining it to him earlier. Notable because it's the only time in the series she's cowed, gaining noticeable Blush Stickers and even trying not to look at Haida.
  • Out of Focus: Interestingly intertwined with her Breakout Character status, despite starting off more prominent than her original TBS incarnation, Fenneko slowly got pushed into becoming more of a supporting character midway through the second season. A big reason for this is the show started to put more emphasis on Retsuko's struggles outside of work, and the two don't hangout outside of work, and then in late season 2 and into season 3, former Those Two Guys partner Haida got more focus and started to branch out and hang out with other characters, giving her even less prominence.
  • Secret-Keeper: For most of the series, the only one to know (aside from Retsuko herself during season 1 finale) Haida's attraction to Retsuko. Until Tadano read Haida like a book in season 3 that is, then this becomes some sort of an Open Secret.
  • Serious Business: A side effect of her dedication to looking out for Retsuko is that sometimes she'll go a bit nuts over, for example, Retsuko starting to use Instagram.
    Haida: They're not gonna like this episode, huh?
  • Sherlock Scan: A veritable expert: she uses both social media and her own logical deductions to figure things out, deducing that Tsunoda's trying to attract a guy based on a change in her meticulous posting order, and correctly ascertaining that Retsuko has started doing yoga from a smattering of clues and a photo that Retsuko's in the background of.
    Haida: Okay, you're freaking me out. I hope I never piss you off.
    Fenneko: If you do, just stay away from social media. (wine sip)
    • She does this again in the Christmas special, when she quickly deduces that Retsuko is not out in town with a date, merely from looking at her Instagram pictures. Said sequence goes so far as to include a shot of her in a deerstalker and pipe.
  • Ship Tease: With Manumaru at the singles party.
  • Shipper on Deck: She is cheering for Haida to end up with Retsuko, and has helped them more than once, including going to a single's meeting just to make sure Retsuko wouldn't be with anyone and often pushing Haida into action.
  • Shoo Out the Clowns: Nearly all of her scenes are played for laughs, and she isn't present during some of the more intense scenes such as Anai confronting Retsuko in the supply room in Season 2 and all of the scenes with the unhinged fan in Season 3.
  • Signature Laugh: A very flat and deadpan "hahahahahahahaha", typically at others' expense. This is the case across all dubs, as well.
  • Sitcom Arch-Nemesis: To Tsunoda.
  • The Smart Girl: One of the smartest characters in the series and easily the most intelligent of the main characters.
  • Stalker Without a Crush: To everyone. She keeps tracks on her friends and hate follows Tsunoda on social media.
  • Static Character: Is one of the three core characters of the series along with Retsuko and Haida, but does not receive any emotional development like they do.
  • Sugar-and-Ice Personality: She has an icy exterior but she cares deeply for her friends.
  • The Stoic: She hardly shows any emotion aside from her perpetual Cat Smile, but she has some Not So Stoic moments, especially when she gets drunk or faces Tsunoda.
  • Those Two Guys: One half of this with Haida in the early half of the season, though the usual pattern breaks the more she gets involved in Retsuko's love life.
  • Troll: Intentionally messes with Haida especially when he becomes increasingly worried about Retsuko. Often ends up with Haida getting flustered such that he even calls her one.
  • Vegetarian Carnivore: She's a Fennec, which are omnivores and primarily eats protein. But in the TBS short, she said she doesn't like meat.
  • Vitriolic Best Buds: With Haida, whom she often hangs out with in and out of work. She's also very invested in his love life, going to great pains to get him hooked up with Retsuko. That said, she often bullies, trolls, and teases, often insulting his intelligence and lack of spine. Somewhat deconstructed in Season 4, where Haida reveals that he has deep-seated self-worth issues, and believes most of his colleagues look down on him and think he's stupid and useless, partly because Feneko often puts him down.
  • Women Are Wiser: Played with, as she's easily one of the more intelligent members of the cast but has her own quirks and foibles, especially regarding social media. She's definitely more level-headed than Haida, though, who tends to fly into panic at the slightest provocation.


Voiced by: Rina Inoue (Japanese), Allegra Clark (English), Cecilia Guerrero (Latin American Spanish)

A cougar who is Retsuko's childhood friend. She manages to make it out there without being tied to a job.

  • Bourgeois Bohemian: Played with. She has the carefree attitude, flitting from job to job without a care or a fixed address, and the interest in small business...but on the other hand, she's also solidly pro-economic stability and the establishment, ultimately recognizing that while she could never do it, responsible people are important, too.
  • The Bus Came Back: She only appeared for a couple of episodes early on in season one, but reappears in the Christmas Episode as well as a few more episodes in the second season.
  • Childhood Friends: Has known Retsuko since they were younger, and they get along pretty well.
  • Hope Spot: She presents Retsuko a business opportunity with a shop selling imported goods. Unfortunately, later on, Puko reveals she wouldn't be able to afford to pay rent for a building and will be shipping stuff out from her home. She states that while they might be able to have a physical shop eventually, it won't be happening anytime soon, dashing Retsuko's hopes of leaving for a new job.
  • Reformed, but Not Tamed: Season 2 shows how her business is going. While she enjoys it and is much more hard-working and responsible than before, she's still pretty laid-back, lets her employees flake on her whenever they feel like it, and gets kicked out of her office space because she didn't realize rent was a monthly thing, but laughs and shrugs it off like usual.
  • Small Role, Big Impact: Puko's return to Tokyo makes Retsuko realize she doesn't just hate her job, she hates the direction of her life, and kick offs her attempts to find a way out.

Retsuko's Family

    Retsuko's Mother 

Voiced by: Maki Tsuruta (Japanese), Kaitlyn Robrock (English), Adriana Casas (Latin American Spanish)

Retsuko's well-meaning, but very pushy and overbearing mother.

  • Amazingly Embarrassing Parents: Her introduction to the audience has her send a picture of a childish-looking dress with frills and ribbons all over it to Retsuko, saying that she'd look great in it, revealing that she already bought it and had it shipped to Retsuko's apartment, and then forcing Retsuko to wear the dress so she can take a photo of Retsuko in it. The photo in question later turns out to be part of her plans to matchmake Retsuko against her will.
  • The Generation Gap: Most of her arguments rely on Appeal to Tradition (especially as it applies to Japanese society) especially as it applies to marriage with several lectures that are all too familiar to Millenials.
  • Hypocrite Has a Point: While she is hypocritical regarding her love life (she constantly tries to matchmake Retsuko against her will, even though she admits that she married her husband because she "followed her heart" and didn't need any matchmaking to decide that for her), it turns out that she's fully right in what Retsuko wants, giving her the confidence to realize she does want to find a romantic partner. One could say that her matchmaking was to try and give her daughter the push she needed in the first place.
  • Like Mother, Like Daughter: Apart from looking similar, it turns out that Retsuko gets her spontaneous bouts of rage from her mother, but without the kanji for rage and the heavy metal.
  • My Beloved Smother: A constant pain of stress and embarrassment on her daughter. It's so bad she visits Retsuko's apartment without warning her prior (she has a copy of her key without telling Retsuko).
  • Parental Hypocrisy:
    • She fervently matchmakes her own daughter against her will, and yet she mentions that she married Retsuko's father because she followed her heart and didn't need some stinking matchmaking to do it for her.
    • She tells Retsuko to make sure to lock her door so someone doesn't break into her apartment, only to break into Retsuko's apartment herself to clean it since she made a copy of Retsuko's key without telling her.
  • Pet the Dog: She's surprisingly supportive of Retsuko getting her driver's license and even offers to chip in some money for the lessons. Her stated reason for this may also count: Retsuko's father is having some health issues and Retsuko having her license would make it easier for him to get to his appointments.
  • Technologically Blind Elders: Averted. She's apparently skilled enough with image editing software that she doctors Shirota's photo to make him look significantly more attractive than he is in real life, thus making Retsuko more willing to meet him.
  • Unnamed Parent: She's Retsuko's mother, and she's never given an actual name.

    Retsuko's Father 
  • The Ghost: So far Retsuko's mother has only mentioned him, where he has yet to be seen.


Retsuko's Romantic Partners and Dates


Voiced By: Shingo Katou (Japanese), Max Mittelman (English), Oscar Rangel (Latin American Spanish)
Click here to see Resasuke's Bishōnen face 

In both series, Resasuke is a red panda who's a love interest for Retsuko. However, in the TBS series, he doesn't talk and is only seen from afar.

The Netflix series expands on this, with him gaining an actual voice and small story arc. He's described as plain-faced and a bit of a loner.

Known as Lester in the fansubs for the TBS shorts.

  • All Take and No Give: Unintentionally, due to being Innocently Insensitive and Oblivious to Hints. Apart from asking Retsuko out and planning their first date (on his friend's coaching), often Retsuko feels she has to put in all the work to keep their relationship afloat while hiding how increasingly dissatisfied she feels, which wears her out. Her boss, Ton, even explicitly states in accounting terms that she's giving more than she's getting. This is what causes her to end things.
  • Ambiguous Disorder: He's clearly not exactly built for socialization, being described as a loner and shown to be Oblivious to Hints. He also doesn't show very much emotion through his facial expressions or his voice.
  • Brainless Beauty: Well, the latter's only in Retsuko's besotted eyes. To everyone else, he is The Generic Guy, if not outright The Nondescript.
  • Bunny-Ears Lawyer: By implication. Given all his issues, some of which are shown to cause actual trouble for the company, he must be really good at some aspect of Sales.
  • Caring Gardener: A scene in episode ten reveals he actually takes care of a lot of exotic plants, from cacti to ficuses.
  • Cloudcuckoolander: It is made clear that he mentally spends a lot of time in his own little world. So much so that he is referred to as an "out of pocket prince" by his friends and coworkers — a reference to his habit of accidentally putting his expense reports through the wash, forcing him to pay for them himself because they're too illegible for accounting to process. note  He also admits to being late because he was daydreaming on the train and therefore missed his stop, with the implication that is far from the first time it has happened.
  • Dull Surprise: Pretty much the only expression on his face is a blank, vacant stare, with his mouth hanging slightly open.
  • Emotionless Boy: It's not known if this is due to his shy nature or an Ambiguous Disorder, but he tends to stay completely blank-faced and monotone almost all the time.
  • Foil: To Retsuko. Their names are similar and they're the same species, but they're opposite genders and their emotions are the complete opposite of each other.
  • The Generic Guy: In-Universe. The only thing about him everyone really seem to notice is how plain and forgettable he looks, and it is often remarked on how his extremely mild-mannered behavior doesn't leave much of an impression.
  • Hidden Depths: He grows a lot of plants in his small apartment, and seems to care a lot for them.
  • Innocently Insensitive: Due to his lack of awareness and personality, he's a rather bad boyfriend without meaning to be. Retsuko even states the reason she has trouble breaking up with him is she knows he's a good guy.
  • Jabba Table Manners: Shown once that when he eats spaghetti, it ends up splattering his face.
  • Nice Guy: Despite his social deficiencies, Resasuke isn't a bad guy at heart. The whole reason that Retsuko initially falls for him is because he shows concern for her well-being after she drinks too much.
  • Not Good with People: He is impressively talented when it come to taking care of plants, but his social skills are somewhat lacking to say the least. He doesn't just misread situations, he outright misses them, as seen on his date with Retsuko.
  • Oblivious to Hints: He's completely incapable of understanding indirect communication. When Retsuko points out they've been walking a lot and asks if he wants to eat, instead of realizing she's tired and wants to take a break, he just says he's not tired and keeps walking with her. It's eventually made clear that this is one reason why he and Retsuko are ultimately incompatible with one another; Resasuke is never able to pick up on any hints Retsuko gives him that she's being worn down by their outings, and Retsuko is unwilling to confront him about it directly.
  • Out of Focus: Doesn't appear at all in Season 2 and 3.
  • Punny Name: Red Pandas are also known as "Lesser Pandas" (especially in Japan). Lesser = ressaa (レッサー), plus the name Sasuke, so you get Resasuke. And the fansubs renamed him "Lester".
  • Suddenly Voiced: Resasuke is able to speak full sentences (or at least says a few words) while he was silent in the TBS shorts.
  • The Quiet One: Even when he speaks, he talks at a very low volume. During the mixer both him and Retsuko are attending, he has to communicate with her via text because she simply cannot hear him over the conversations of the other four people at the table.
  • Trademark Favorite Food: Canned Coffee. He even drinks it at a mixer. It's so heavily associated with him that others think of him when looking at coffee drinks.
  • The Voiceless: Resasuke never spoke in the original shorts.
  • What Does She See in Him?: Both Washimi and Gori honestly can't see why Retsuko loves the guy so much. Retsuko eventually comes to the same conclusion after realizing that she's been Loving a Shadow.
  • Yes-Man: He easily agrees with others' requests to do anything, even if it means going out with Retsuko. This ends up running Retsuko ragged as her many outings with him take a toll on her, as shown by her growing injuries on her legs.


Voiced by: Chiharu Sasa (Japanese), Dave B. Mitchell (English), Hector Estrada (Latin American Spanish)

"Be honest, when you first saw me, were you disappointed?"

A friendly polar bear who is set up on an arranged date with Retsuko.

  • Beary Friendly: He's a polar bear who's genuinely a nice dude.
  • Big Beautiful Man: Shirota has a thick midsection, due to a mix of being a Big Eater (according to his mom) and his time playing rugby, which is only part of his cute and huggable appeal.
  • Interspecies Romance: Downplayed, as it's a one-time arranged date. But he's a polar bear while Retsuko is a red panda.
  • Lovable Jock: Shirota's mother reveals he's a former rugby player, and despite his somewhat intimidating stature he's nothing but polite and sweet.
  • Meaningful Name: The "Shiro" (白) in Shirota means "White," the color of his fur.
  • Minor Flaw, Major Breakup: Discussed between Retsuko and her mom. Retsuko knows he's a great guy who'll make her happy, but she's still unsure of what she wants and tries to nitpick minor flaws as an excuse not to see him, which her mother calls her out on, but can't talk her out of. Retsuko later kicks herself for letting him get away.
    Retsuko's Mom: The sock thing is an easy fix, dear.
  • Nice Guy: He's so nice that, as Retsuko's mother points out, Retsuko actively has to make up reasons as to why she doesn't want to keep seeing him:
    Retsuko: There is tons wrong with him! He was wearing white socks with a suit! And he had one of those Velcro wallets straight out of the 90s! He had a way-too-friendly personality, and a cute smile to go with it! He's down-to-earth and has a good job and I'd bet he'd be really nice to me if we got married!
  • Small Role, Big Impact: He's there for one scene and one flashback. However, he's such a genuinely nice guy and Retsuko hits it off so well with him that it causes her to rethink how she's pursuing romantic attachment, particularly when it's discovered he's moved on when she tries to call him again.
  • The One That Got Away: Despite her reservations about arranged dating and being put off by the realization that her mother clearly used Photoshop on his photo to make him look more attractive, Retsuko seems to genuinely hit it off with Shirota. Even when she's explaining to her mother why she doesn't want to see him anymore, it seems more like she's trying to convince herself that it would be a bad idea. This, unfortunately, bites Retsuko hard when she expresses interest in trying to reach out to him again in Episode 6, only to learn he's going steady with another woman.
  • Romantic False Lead: Retsuko and Shirota's date goes surprisingly well which makes it surprising when Retsuko decides to stop seeing him one episode later. Unlike the case with Tadano, Retsuko doesn't actually seem to find any flaw with Shirota that makes her want to stop pursuing him- it's her own fear and hesitation that leads to her breaking off their relationship before it goes anywhere.


Voiced By: Chiharu Sasa (Japanese), Griffin Burns (English), Carlo Vázquez (Latin American Spanish)

A slacker donkey who secretly is a huge tech mogul.

  • The Ace: He's a slacker, but the revelation that he's a tech mogul should give one the idea, with a touch of very charismatic attitude.
  • Amicable Exes: Even after breaking up, it's clear he and Retsuko are still on good terms, including her coming to him for help near the end of Season 4.
  • Animal Stereotypes: Averted. He's a donkey that is easy going and polite. Actually Double Subverted. Even though he and Retsuko share a genuine bond, he won't change his feelings on marriage and family, because he's stubborn as a mule.
  • Brilliant, but Lazy: A strange example. He can't be bothered to learn how to drive a car...because he flies his own personal jet. According to him, driving a car means having to follow rules, while flying doesn't need him to look any ways and follow any rules. Also to note, he's made a super AI that could revolutionize the world.
  • Breaking the Fourth Wall: His final line for season 3 includes an Aside Glance to the camera, as if he was telling the audience the importance of it.
    Tadano: "What's important is having enough courage to trust in your choice... *looks towards the audience* right?
  • Bunny-Ears Lawyer: In a sense. He slacks around, but is a genius and wants to change the world. He also feels that people shouldn't waste their time and such focusing on dead-end jobs and wants to legit change the world for the better, thinking far more than one can see.
  • Creepy Blue Eyes: Whenever he starts talking about his outlook on life or work, his blue irises get noticeably bigger. It's not so much that he's creepy, just that talking about his personal passions and beliefs can make him come off really pushy when he gets like this.
  • Did Not Get the Girl: Unfortunately. Tadano doesn't think he's one for marriage or kids, something Retsuko wants. As a result, the two (from the looks of it at the end of "Wonderful Life") split up on friendly terms, albeit still heartbroken.
  • Epic Fail: He seems to be utterly incapable of driving a car, to the point he was still in Class 1 after Retsuko has passed, which it was noted 3 months had passed.
  • Foil:
    • To Resasuke. Both of them end up being Retsuko's love interests by the end of their respective season, but the difference is how they go about it. Whereas Resasuke barely notices Retsuko's needs, Tadano could give her the world, something that she had wanted out of Resasuke. The problem, then, is that the one thing he can't give Retsuko is his hand in marriage.
    • To Haida. Tadano is a tech genius, gets to know Retsuko on a personal level, is clearly reciprocating her affections and is pretty calm even if he gets turned down in the end. Haida, on the other hand, isn't that much of a tech genius himself, hardly ever has the courage to know much about Retsuko, his relationship remains a messy one-sided love, and he is very quick to panic and get drunk whenever Retsuko loves someone else other than him. As of Season 4, it even seems like a Friendly Rivaly has developed between them.
  • Hair Color Dissonance: The show usually leans very accurate in the colors of its characters so presumably Tadano's lilac and blue fur are supposed to be a stand-in for grey.
  • Interspecies Romance: He's a donkey while Retsuko is a red panda.
  • Irony:
    • In Season 1, Retsuko was desperate to marry a rich guy just so she could quit her job. She falls for Tadano despite believing him to be an unemployed slacker. After she learns he's rich, he encourages her to quit her job so he can support her. However, by this point Retsuko realizes she wants to Marry for Love (and have kids) whether or not she quits her job. Since marriage is the one thing he can't give her, they break up.
    • Post-capitalism really isn't what one would expect to find from a wealthy young tech mogul. Especially ironic when he makes a statement about it while flying his own private jet.
  • It's All About Me:
    • Very subtle, but he eventually tries to convince her to quit her job so she can spend all her time with him. He also refuses to budge on the "marriage and kids" front, even though it's what she wants, betraying that even though he's a genuinely nice and cares about her, he wants a relationship on his own terms, with Retsuko at his beck and call but being unwilling to compromise to make her happy.
    • He's so focused on giving people the freedom to do what they want that he doesn't consider that he's destroying what they want. He acknowledges that his AI would destroy jobs but argues that it gives people the freedom to pursue other, less mundane things. He never considered that people might simply enjoy their mundane jobs. Similarly, the examples he gives Retsuko about what freedom for her means are things he has accomplished, and never asks what freedom means for her. This is foreshadowed when Retsuko is trying to teach him how to check his blindspot; he doesn't consider it necessary despite the very real danger of him hitting a passing motorcyclist because it's pointless for him.
  • Muscles Are Meaningless: In Season 4, a pissed-off Haida arm-wrestles him for mistakenly thinking that Tadano was going out with Retsuko again, but Tadano easily defeats him. In a post-credits scene, it turns out Tadano overdid it and got a sore arm for it, saying that he didn't want to lose to Haida.
  • Nice Guy: He genuinely is a well spoken, friendly, and very caring, especially of Retsuko. Sadly though, he's ultimately so focused on his very idealized worldview that, even though he genuinely loves Retsuko, he's unable to provide her with what she really wants.
  • Odd Friendship: With Haida in Season 3. Well, that is what Gori believes she sees, anyway. Feels more solidified in Season 4, with some shades of a Friendly Rivalry.
  • Romantic False Lead: Despite Retsuko loving him, Tadano doesn't see any point in marriage or kids. He'd rather have Retsuko with him and practically give her everything she wants, except those two things, of course. It should be noted however that he does love Retsuko, but he doesn't find the idea of marriage and kids something he'd be into.
  • Secretly Wealthy: Somehow, some people don't even know he's a tech mogul.
  • Shipper on Deck: In Season 3, Gori asked him if he tampered with the matchmaking app to get Haida and Retsuko's compatibility to 100%. He shrugs off the question, and instead tells the importance of having the courage to trust oneself, which implied that he did rig it for the sake of Haida.
  • The Slacker: Retsuko and the receptionist at the driving school both think he's just this, not realizing his Hidden Depths.
  • Stronger Than They Look: Season 4 reveals that he is much stronger than his Brilliant, but Lazy demeanour and tech mogul job would suggest. When Haida confronted him in arm-wrestling, Tadano immediately defeated him once the initial confusion and surprise wore off. Note that Haida has been hitting the weights for the entire season. The season finale credits scene reveals that he strained his arm defeating Haida.
  • Stubborn Mule: Double Subverted. He initially doesn't seem to have any of the stereotypical traits donkeys and mules usually have in media, and the reveal that he's actually a successful tech mogul subverts the usual "lower class beast of burden" portrayal donkeys are given. However, what ultimately ends his relationship with Retsuko is his stubborn refusal to get married to her.


Voiced By: Yūki Kaji (Japanese), Gideon Emery (English), Ricardo Bautista (Latin American Spanish)

A virtual Bishōnen unicorn from the game Heartthrob! Virtual Boyfriend whom Retsuko has fallen in love with at the beginning of Season 3.

Unlike the rest of Retsuko's crushes, Seiya is more of a joke option to the audience since he's just a character from a VR game.

  • Advertised Extra: He's shown in the poster for Season 3 alongside the rest of the new characters, but his role is nothing more than a stealth depression phase for Retsuko that doesn't live past the first episode.
  • Animal Metaphor: He is a unicorn, and as the only mythical animal in the series, this symbolizes how he's just a fictional character In-Universe.
  • Bishie Sparkle: His multicolored hair gives off this effect.
  • Furry Confusion: He is the only character to be directly referred to by their species, suggesting he is a literal anthropomorphic unicorn and not just a human with an animal avatar like the rest of the cast is written asnote .
  • Kiss Me, I'm Virtual: Functions as a virtual boyfriend to the players who buy his game.
  • Manipulative Bastard: Not consciously due to his being a video game character, however he clearly uses his programmed charm and good looks to manipulate players into spending money on his game.
  • Microtransactions: Seiya often asks the player to buy him new clothes. Retsuko ends up spending 20,000 yen in one night.
  • Pretty Boy: With long hair and copious Bishie Sparkle, and the fact that he's a unicorn (typically associated with femininity), Seiya is clearly meant to parody the beautiful Prince Charming type of love interest.
  • Unicorn: He's a beautiful unicorn with pastel-colored hair. Since most of the characters in the series are real life animals, the fact that he's a unicorn represents how he's nothing more than an imaginary plaything that Retsuko is wasting her money on.

Carrier Man Trading Co., Ltd.

Accounting Department


Voiced By: Sota Arai (Japanese), Josh Petersdorf (English), Osvaldo Trejo (Season 1, Christmas Special and Seasons 2 & 3) & Rubén Moya (Season 4) (Latin American Spanish)

"We deserve a vacation!"

The head of the accounting department, Ton is a pig and a notorious chauvinist who terrorizes his employees and picks on Retsuko in general.

Known as Hog Honcho in the fansubs for the TBS shorts.

  • The Ace: While he's normally quite lazy, whenever he actually does get to work, he quickly proves himself to have earned his spot as the boss, being more than capable of not only keeping up with his employees, but actually surpassing them, without using any technology. That's pretty impressive.
  • Adaptational Jerkass: Sure, he was no Nice Guy in the original series, but the Netflix series makes him out to be far worse than he ever was originally.
  • Brilliant, but Lazy: He spends most of his time in the office practicing his golf swings and dumping work on his employees, but if there's a deadline coming up, he'll cancel his plans and work faster than everyone else in his division with an abacus whereas his coworkers are using computers, and even correcting said employees using a computer.
  • Brutal Honesty: He prides himself on telling it "like it is". This him enables to, at times, hand out genuinely useful advice, even if he is very blunt about it.
    • This disposition allows him to give Retsuko some advice on her relationship with Resasuke which is actually both pretty perceptive and helpful, namely that it clearly isn't working out.
    • In Season 2, when Retsuko is torn about Tadano not wanting marriage, Ton tells her that while marriage just for the sake of marriage is a terrible choice, Retsuko shouldn't just abandon something she genuinely always wanted just to satisfy what Tadano wants.
    • In Season 3, while he's overall disbelieving and unsupportive of Retsuko being an idol as it would distract from her job at the company, he makes a good point that even a dream career can have terrible and unexpected pitfalls, which is foreshadowing the stalker.
  • The Chain of Harm: He laments that his bosses would treat him the way he treats his employees and that times are changing when he actually gets reprimanded for it.
  • Contrived Coincidence: After being fired in Season 4, he winds up finding work at the same convenience store as Manaka. Retsuko found him as a result when Manaka complained about his lackluster performance and inability to adapt.
  • Even Evil Has Standards:
    • Ton is a horrible boss and hates Retsuko, but he refuses to expose her relationship with Tadano because he sees that as being too low for him. The expression on his face when he discovers the article about Retsuko and Tadano can best be described as uncomfortable, if not worried.
    • He also refuses to lay off employees just to cut back on costs or cook the books just to make the company look good.
    • He's horrified when Retsuko unleashes a metal scream so powerful that it knocks Himuro (and Haida) out of a multistory window, despite not liking him.
Ton: I didn't think you were gonna kill him!
  • Even Evil Has Loved Ones: In Season 2, it's revealed that Ton has a wife and twin daughters. He admits that they drive him crazy, but he loves them.
  • Eyes Always Shut: His pupil is never shown and perhaps it's Black Bead Eyes stretched horizontally, giving this impression. The times he actually opens his eyes are always Glowing Eyes of Doom.
  • Fat Bastard: He's rather overweight due to being a pig, and is very much a Mean Boss towards his employees. Episode 10, however, implies he does have a good heart somewhere beneath the surface...
  • Fallen-on-Hard-Times Job: After he's forced out of Carrier Man Trading by Himuro, Ton takes a job as a convenience store clerk as a means of keeping some money coming in.
  • Freudian Excuse: His old bosses treated him terribly and unloaded their work on him while they lazed away and when he rose up the ranks, he does the same to his own workers. He warns that one day, Retsuko will do the same when she becomes the boss.
  • Furry Reminder: Sometimes makes pig-like grunting/snorting sounds.
  • Good Is Not Nice: Later episodes show that he does care for and support his employees... he's just very harsh and upfront about it.
  • Good with Numbers: While he is lazy, the man can work numbers as if they're his first language.
  • Heel–Face Turn: While he does defrost toward Retsuko towards the end of season 1 and lays off on the verbal harassment and overwork, he still is a Mean Boss for several seasons. The heel finally happens when he quietly tells Himuro that he can't recommend anyone for layoffs in the accounting department in good conscience, including the "flaky" Retsuko, because he honestly believes they are indispensable and a team, and he will fight tooth and nail to ensure they prove the worth of the "expense" to the company. While this does get him put into a position where he resigns thanks to Himuro's machinations, Retsuko not only hires him for her video channel but also schemes to acquire his job back.
  • He Who Fights Monsters: Just like how he is to Retsuko, he too had a boss that he loathed. But when in the end, he had to adapt to the office culture, ultimately becoming the boss himself. Ton believes that this will happen to Retsuko as well in the end.
  • Hidden Depths:
    • At the office party, Ton reveals he can rap, showing a preference for hip-hop music. He also gives a pretty good speech about relationships using accounting terms to Retsuko towards the end of Season 1, helping her out of her funk over her relationship.
    • Mr. Ton is actually a great accountant, being able to work faster with an abacus than his colleagues can work with a computer. As with the Freudian Excuse example above, he is worried that his brand of management style will no longer be acceptable which is Truth in Television.note 
    • Say what you will about Ton, but he's more cunning and perceptive than he lets on. When he was (lightly) lectured by the CEO for his behavior, the first thing he did was pretend to be nice so that he could narrow down the list of people who ratted him out. Based on how Retsuko reacted while giving him tea, he correctly assumed it was her. Furthermore, even though Retsuko had never mentioned being in a relationship to him, he was quick to catch on that she was having trouble with Resasuke.
    • The website mentions that he likes to take the younger employees barhopping every night, which is a pretty friendly gesture.
    • While a chauvinist at work he's shown to be a decent father to his twin daughters and has a kind, supportive wife at home.
  • Hopeless with Tech: Despite working at a company where computers are used by practically everybody, he states himself that he's bad with technology. He doesn't even know basic computer terminology, like how he says "clink" instead of "click". He uses an abacus to calculate figures instead, and he's surprisingly good with it. He even struggles with a barcode reader when working at a convenience store. Averted later when he's trained by Retsuko.
  • Ignored Epiphany: At the office party, he genuinely seems to catch onto the fact that he can't treat his underlings the way that he was once treated in their shoes... Only to fly off the handle when he realizes Retsuko had something to do with his being reprimanded in the first place. Even beyond that, he was so hung over that the following morning he didn't remember anything about that night anyway. Possibly subverted, as in the Japanese dub, in the final episode he says "Sorry, I know you don't like long lectures by your shitty boss.", implying that he does remember Retsuko's outburst calling him out as a shitty boss, but he's willing to bury the hatchet.
  • In Vino Veritas: Getting drunk causes him to spill out his more fatherly side, especially during the karaoke duel against Retsuko.
  • Jerkass Has a Point:
    • When Retsuko ends up with a television interview in which she badmouths Ton and continuously spends working hours on websites related to quitting her job, Ton has every reason to chew her out and was well within his rights to fire her on the spot. Not only does doing that on TVnote  hurt the company and its image, she's also wasting her time, not being productive, and being very unprofessional. However, as always, Ton takes his jerkassery just a little bit too far by giving her a demeaning nickname and constantly demanding that she get him tea which is also unprofessional.
    • He may be a Mean Boss in general, but his orders could still be understandable when he's actually the most competent and experienced worker around with only an abacus, while his employees are, in a way, somehow lazier than he is when they've been using modern technology.
    • Retsuko finds out to her dismay that Ton is right that being a member of OTM Girls isn't going to work out in the long run. He knows that she enjoys singing, and she's good at it, but Ton reminds her that based on what she told him, she basically got coerced into becoming an idol and a face since she owes the manager fender-bender costs. There's a difference between when you choose to share your passion and when you're forced to indulge in it for a paycheck. While it turns out the girls and manager become protective of Retsuko, to the point that they're crying when she retires, Ton is proven right when a stalker goes after Retsuko and nearly murders her if not for Haida.
  • Jerk with a Heart of Gold:
    • The season one finale had him stop being mean-spirited for once and give Retsuko the truthfully sad advice that she should have balance with her love life with Resasuke, or else it would break her. He then tries to deny he has a good heart after saying that.
    • In Season 2, when he finds out Retsuko is dating Tadano, an important company client, he has the good graces to pretend he doesn't know her during the golf game, agrees not to rat out her relationship as he "doesn't play that dirty," and seems genuinely worried about her (and, in his own roundabout way, tries to warn her) when he sees the paparazzi stalking and taking pictures of her and Tadano.
    • In general, he's still an asshole in season 2, but is no longer actively making Retsuko's life miserable (though he still does so unknowingly). It's implied part of the reason is that he assigned Retsuko, Haida, and Fenneko to train Anai, the newest member of the team, and they're finally getting a taste of what it feels like to be in his position. In particular, he congratulates (and laughs at) Retsuko for her receiving her first formal complaint, seeing it as a rite of passage.
    • In season 3, when he finds out Retsuko is in debt, he scolds her for not telling him and offers her a loan, saying she can pay him back once she's financially stable again.
    • In Season 4, he makes it clear that he'll never fire anyone from accounting as a cost-cutting measure, as the previous CEO never did that during the Economic Collapse in the 80s.
    • Also in Season 4, Retsuko and Fenneko point out that Ton never took issue with an employee taking off early or calling out to handle personal affairs.
  • Karma Houdini Warranty: Ton initially gets away with his bullying of Retsuko and others because the CEO is too spineless to properly rein Ton in. When Himuro takes over and learns of the complaints, he quickly uses them to force Ton out and leave the pig with nothing to stand on.
  • Large Ham: No pun intended. In the 10th episode when it comes to crunch time, he freaks out because they are down 3 workers with Retsuko acting really spacey due to being love struck (so technically down four people). This freaks Komiya in turn who asks if they are still on for golf the next day. Ton slams down the phone he's holding and proclaims that "golf is canceled... FOREVER!"
  • Leitmotif: Some of his more jerk-ish moments are punctuated by an ominous-sounding hip-hop beat, which comes full-circle in his rap battle against Retsuko and again in Season 4 when new CEO Himuro orders him to start laying off people to save costs.
  • A Lighter Shade of Black: While he is pretty bad towards Retsuko, apparently his boss was just as bad, if not possibly even worse than he ever is.
  • Mean Boss: Picks on Retsuko and is a general menace to everyone under him.
  • Meaningful Name: An obese pig named "Ton", which is one possible reading of the kanji for "pig".
  • Mission Control: He and his family work the computers and direction for Retsuko's mission to break into Haida's office and steal evidence that he's cooking the books.
  • "Not So Different" Remark: He's mentioned several times that when he was in Retsuko's position his superiors treated him like crap too, in fact to a much worse degree than he does to his subordinates because it was easier to get away with it back in 1987. At the office party he also reveals that he's a pretty competent rapper, implying that his coping strategy back then was to go to karaoke bars and vent his spleen, just like Retsuko does now. She later shows a liking to golf when she tries it.
  • Office Golf: Often seen practicing his golf swings during work.
  • OOC Is Serious Business:
    • When the CEO (forced by Washimi) hesitantly warns him about his behavior to female workers, he puts up a cheerful attitude meant to horrify everyone. It works so well even his most trusted coworkers don't want to be around him. Sadly for Retsuko, Status Quo Is God and he manages to avoid being fired (though she did get back at him while they were drunk).
    • In season 2, he looks genuinely concerned for Retsuko when he sees the paparazzi and the resulting article. Sure enough, it eventually leads to Retsuko disappearing for 3 days and coming in to resign. And unlike in Season 1, he specifically drags Retsuko aside to give her a real heart to heart, even refusing her resignation even though he still calls her Short-timer.
  • Pet the Dog:
    • In the first and second season finales, he gives Retsuko genuinely good relationship advice.
    • When Retsuko apologized to him after the office party incident, he said that he didn't remember what happened last night. It's left ambiguous whether he really doesn't remember or if he's letting it drop, but considering he no longer looks for the one who ratted him out, it might be the latter.
    • He offers to buy Retsuko out of her 200,000 yen debt when she brings up her money troubles to him, even mentioning that she could pay him back whenever she can. She declines the offer, however, since she wants to work for the idol group.
  • Politically Incorrect Villain: He makes a lot of sexist remarks.
    "Incompetent women are such a pain in the ass. But better than competent women, am I right?"
  • Professional Buttkisser: If the CEO asks him to kiss up to a prospective client in a game of golf, he'll lay it on real thick.
  • Red Eyes, Take Warning: When Ton's eyes give off a menacing red glow, it's a sign that Retsuko's life is gonna start sucking a little bit more.
  • "The Reason You Suck" Speech: During a drinking party, after getting drunk, he launches into a brutal diss track counting all the ways that Retsuko sucks. She fights back and is able to knock him out, but the next day, everyone forgets what she did on account of having a nasty hangover.
  • Resignations Not Accepted: When Retsuko tries to quit her job near the end of Season 2 after a long unexplained absence from work, something Ton supposedly always wanted, he refuses to let her quit, since he knows her absence and resignation were both Tadano's idea and he's not going to let her lose herself in another relationship.
  • Smarter Than You Look: Despite Retsuko not telling anyone about her relationship with Resasuke except for Gori and Washimi, he correctly figures out that her deteriorating work quality and strange behavior is due to her unhappiness with her situation. And he also realizes this despite not being a social media sleuth like Fenneko or even being in her inner circle of friends.
  • Stout Strength: Able to lift Komiya off the ground with one hand by grabbing the top of his head.
  • Strong Family Resemblance: His daughters look like shorter versions of him with braids and wearing Sailor Fuku. They even sound exactly like him!
  • Surprisingly Realistic Outcome: Ton abused his power and discriminated against a female worker and when news reached the top (and was pushed to confront by said female worker’s friend who was the CEO’s secretary), Ton had to have a private meeting with the CEO about his management. While he wasn’t fired, he was given a warning and told to try and be nicer to his staff.
  • This Is Gonna Suck: Ton has this reaction when he finds out via his daughters that Retsuko has somehow become the lead singer for an undercover idol group, and that she's so catchy that his own assistant is dancing along to the soundtracks. He asks her about the situation, and becomes worried when Retsuko reveals that she's 200,000 yen in debt to the manager, hence why she was working as an underpaid gaffer. Ton can't force Retsuko to quit the group, but he warns her that this isn't an equal power dynamic, and that she's essentially being blackmailed into becoming famous. While it turns out the OTM Girls consider Retsuko as one of the family and are sad to see her go when she decides to retire, Ton ends up being right that Retsuko got in over her head when a stalker tries to murder her.
  • Took a Level in Kindness: In Season 2. He still runs the accounting department like a tyrant but is overall much nicer to Retsuko than he was in the first season. He shows concern for her when he notices paparazzi taking pictures of her with Tadano, and even offers some genuine advice to her about marriage and family and tries to talk her out of quitting her job because of Tadano because he knows that won't really make her happy, showing that he not only really values her as a worker.
  • Training from Hell: From his comments about how he went through the same things Retsuko has and commenting how she will be the same when she is the boss, suggests he is actually training her to take over his position one day.
  • Unconfessed Unemployment: He does not tell his family that he gets "transferred" to a non-existent department, his eventual resignation, and his new job as a convenience store clerk. His daughters only find out by tailing him.
  • Understatement: The CEO asks if he likes golf. He replies "I dabble" as he is cleaning his golf club in front of him.
  • The Unsmile:
    • When he tries to act nicer and happier in the office. The whole staff is creeped out by it.
    • After a round of golf where he was butt kissing the new client, Retsuko asked him to never smile at her again.
  • Visible Odor: According to the website, he keeps a case of antiperspirant and deodorant in his desk. It doesn't seem to help much.
  • Visual Pun: He's a literal chauvinistic pig.
  • We Want Our Jerk Back!: When Ton tries to be nicer and happier around the office, it comes off as creepy and the staff abhor him more than ever.


Voiced by: Yuki Takahashi (Japanese), Misty Lee (English), Doris Vargas (Season 1, Christmas Special and Season 2) & María Romo (Season 3 onwards) (Latin American Spanish)

A Hippopotamus lady who is very much into gossip. She is a working mother with three children.

Known as Hippatricia in the fansubs for the TBS shorts.

  • Ascended Extra: Gets a lot more characterization in Season 2 and plays a major role in Retsuko confronting Haida over his window dressing in Season 4.
  • Catchphrase: She will often state "You know what to do", though sometimes she will state "You don't know what to do".
  • Character Tics: Kabae has a habit of wiggling her ears, particularly when she's excited. This seems to be based on the behavior of real hippos.
  • Crouching Moron, Hidden Badass: While she comes off as a ditzy blabbermouth, she's actually one of the best workers in the accounting department and she uses sophisticated infiltration tactics to get her juiciest gossip.
  • Disappointed in You: Silently convinces Anai to help out at the Family Festival by looking at him with sad admonishment.
  • Everyone Has Standards: As much as Kabae loves gossip, she says she would never intentionally spread rumors that would hurt other people.
  • Genki Girl: She zooms about whenever she's on the screen.
  • Glowing Eyes of Doom: Played for Laughs; whenever she thinks she's come across a particularly juicy bit of gossip, her eyes turn green and start glowing.
  • Good Parents: When she's seen with her family in United Front, you can tell she has the perfect balance of a fair but nurturing mother.
  • Gossip Evolution:
    • The one time she tried to guess why Retsuko was so happy about (thinking of quitting her job), the lie she got - Retsuko finally being able to poop - was so heavily altered by the time it reached Haida's ears, he heard she gave birth.
    • In Season 4, she takes the fact that the CEO is in the hospital and ends up twisting it to the point she claims Washimi murdered him during a board meeting.
  • Gossipy Hens: Or hippopotamuses. She loves to gossip and is always eager to learn the latest rumors, though she would never spread rumors that hurt people.
  • Happily Married: She and her husband have a very stable, loving marriage.
  • Hidden Depths:
    • She may seem like an annoying blabbermouth at first glance, but it turns out she's actually a very wise, insightful, nurturing wife and mother-of-three. Also, while she chats around the office a lot, she always gets her work done on time (something many single accountants struggle with at times), and is able to juggle having a full-time job and take caring of her husband and three children without a complaint in the world. It's due to all of these traits that she's the only one who's able to befriend Anai and mentor him on how to actually do his job without provoking his wrath.
    • She also isn't just some normal gossip- she has high tech spy equipment and is an expert at navigating air vents, and leads the infiltration team when Retsuko tries to break into Haida's office in Season 4.
  • Huggy, Huggy Hippos: A cheerful and friendly hippopotamus who loves her children.
  • Innocently Insensitive: She's very chatty and can cause problems for others due to her gossip. However, she doesn't spread rumors to hurt people and actively does try to be as friendly as she possibly can be towards her friends.
    • An example from the TBS shorts: While Retsuko is trying to recover from a heavy cold at home, Kabae shows up uninvited and proceeds to help Retsuko with her chores. Loudly, while (unintentionally) dragging Retsuko out of bed multiple times and insisting that she rest. At the end of the short, we see that Kabae has cooked a decent dinner for Retsuko, which she morosely enjoys.
    • In Season Two of the Netflix series, Kabae turns out to be a really supportive coworker to those who can stomach her blabber mouthing, to the point where she's the only one able to mentor Anai without incurring his wrath.
  • Karma Houdini: She's back at the office just fine after that whole espionage thing blows over.
  • Morality Pet: She brings out the best in Anai.
  • Nice Girl: Retsuko notes that she's not a bad person, just annoying, and from what we see she cares a lot about her friends, and their—*ahem*—health.
  • No Indoor Voice: When she has gossip to share, everyone knows.
  • Noodle Incident: Exactly what was she even spying on to be incarcerated?
  • Punny Name: Her name is a pormanteau of "kaba" (Japanese for "hippo") and the Japanese name "Kanae".
  • Opposites Attract: She's a very gossipy Genki Girl while her husband is a quiet, genial Nice Guy. They're very Happily Married.
  • Single Woman Seeks Good Man: The reason she fell in love with her future husband? She was able to be her talkative self around him.
  • Suspiciously Specific Denial: She insists to Retsuko when she returns to work that she was definitely away on vacation and not due to the espionage thing.
  • Stealth Pun: She has a Big Mouth.
  • Took a Level in Kindness: She's always meant well, but her gossiping naturally did more harm than good. In Season 2 she's given more positive characterization, and it's thanks to her motherly nature that she's the only one in the office who can speak to Anai without him twisting her words into something malicious. She ultimately succeeds in getting him to shape up and learn how to do his job.


Voiced by: Maki Tsuruta (Japanese), Debra Cardona (English), Karla Vega (Season 1, Christmas Special and Seasons 2) & Isabel Martiñon (Season 4) (Latin American Spanish)

A komodo dragon who is a senior member of the accounting staff and a menace to those under her. She takes great joy in picking on Retsuko and dumping her work on her while trying to get one of her jars open.

Known as Scatherine in the fansubs for the TBS shorts.

  • Can't Take Criticism: She takes Retsuko simply telling her to do her job as if she had just called her an extremely foul name.
  • The Dragon: A somewhat literal example to Ton.
  • Even Evil Has Loved Ones: Tsubone is rotten to the core, but the Christmas Special shows she has a niece/nephew that she gets along well with, and Season 4 shows she and Ton have been close friends for decades and his reassignment sends Tsubone into a Villainous BSoD. Shachou even mentions an old rumor that she and Ton once had an Office Romance , which Ton laughs off and blames on Kabae but doesn't actually refute.
  • Hoist by Her Own Petard: She makes her coworkers try to open her preserves jars and gets some sick joy out of watching them fail. One day when she decides to do it herself, she fractures her own wrist.
  • Hopeless with Tech: Tsubone's not as bad as Ton, but she does freak out whenever something goes wrong with her computer and thinks the Millennium Bug and cryptocurrencies are viruses.
  • Impossible Pickle Jar: She makes coworkers try to open her preserves for what seems like nothing but naked sadism. Retsuko surprises everyone by opening a jar effortlessly, after a few yoga classes with the protein guy admittedly.
  • Jerkass: She's a pretty nasty piece of work.
  • Jerk with a Heart of Gold: Downplayed. She's still a sadist who gets her kicks at watching people fail and break their wrists on her preserves jars. On the other hand, she's the first of Retsuko's bosses to realize something is wrong with her and ask her if she is actually alright. It's implied she stopped dumping as much work on Retsuko until after she broke up with her boyfriend. In the Christmas Special its shown that she does care for her family too and has a Christmas gift that she wants to give to her nephew/niece in person when she sees them on New Years. She's still a complete tool but there's some kindness in her black little heart of jerk.
  • Jerk with a Heart of Jerk: After saddling Retsuko with some extra work, she seems to realize that Retsuko is overworked and tells her that she's recently taken up jogging; at first she felt like it was impossible, but the more she did it, the easier it became. Though this seems like she's actually opening up to and sympathizing with Retsuko, she immediately undermines it by telling Retsuko that the more work she does, the stronger she'll get, making it clear that this is just an excuse to dump more work on her.
  • Malicious Monitor Lizard: She's a mean, sometimes downright sadistic senior secretary.
  • Oblivious to Their Own Description: When she hears Retsuko is assigned to mentor the new college graduate in Season 2, she warns her not to be too hard on him, as you hear so often about cruel older office women taking their frustrations out on younger workers. Retsuko snarks that she can't imagine what that must look like.
  • OOC Is Serious Business:
    • When the sadistic, bitchy Tsubone actually shows genuine concern for Retsuko, you know her situation with Resasuke is taking a serious toll on her.
    • Of all the staff in Accounting, Tsubone takes Ton's reassignment the worst, becoming morose and lethargic even when approached by those she used to torment in the past.
  • Out of Focus: She doesn't have much focus in Season 2, and never shows up at all in Season 3. Season 4 finally brings her back and even gives her a bit of Character Development.
  • Pet the Dog: Even she has loved ones as shown by her getting a gift for her niece/nephew in the Christmas special.
  • Punny Name: Her name (坪=tsubo, 根=ne) is a homophone for 局 (tsubone), a slang for bitchy senior female employees.
  • Reptiles Are Abhorrent: She's the only reptile in the department and is very mean and creepy. She often sticks her forked tongue out menacingly.
  • Sadist: She seems to take deliberate pleasure in punishing people and watching them struggle to achieve the goals she sets for them, reacting with both shock and apparent disappointment with Retsuko easily opens a stubborn jar for her. Lampshaded by Fenneko and Haida:
    Fenneko: I think she gets off on failure.
    Haida: Honestly, I wouldn't put it past her...


Voiced by: Sota Arai (Japanese), Todd Haberkorn (English), Hugo Núñez (Season 1, Christmas Special and Seasons 2 & 3) and Arturo Casteñeda (Season 4) (Latin American Spanish)

A meerkat and Ton's underling. A doormat to the extreme, Komiya follows Ton's every whim.

Known as Amir in the fansubs for the TBS shorts.

  • Abhorrent Admirer: In Season 3. He's not creepy, just annoying. He was the one who raved about Retsuko on his idol blog, which happens to be the biggest in Japan. He can't help but follow her around at work, starstruck, for some time afterward.
  • Adaptational Jerkass: While he certainly wasn't that nice in the original series, here he's Ton's right hand man and is constantly kissing up to him, usually avoiding work in the process while insulting everyone else on Ton's behalf.
  • All There in the Manual: His official bio informs he always gives powerpoint presentations in Edit Mode.
  • Animals Not to Scale: He's a meerkat who's about the same height as Haida, a hyena.
  • Co-Dragons: With Tsubone for Ton.
  • Demoted to Extra: Since Ton is less of a bully in seasons 2 and 3 his chief yes man doesn't have much of a role. He gets a little back in Season 3 between trying to get Anai to end his passive aggressive behavior and going nuts over Retsuko's death metal voice, and in Season 4 he has a number of scenes lending his aid during Ton's subplot.
  • Evil Is Hammy: One of the more recurring antagonists of the series, and is always hamming things up to a ludicrous extent.
  • Extreme Doormat: Even worse at it than Retsuko.
  • Hidden Depths: In Season 3, Komiya runs a website about up-and-coming musical idol acts. When Retsuko ends up joining OTMGirls as their lead singer he becomes a huge fan of her.
  • Jerk with a Heart of Gold: When it came time for Ton to decide who had to be cut from the department, he stood up for his fellow employees and their quirks. As he puts it, he's a bastard, but not when people's jobs are on the line.
  • Large Ham: He spends a fair bit of his time crying in angrish with his mouth wide open and his head shaking back and forth uncontrollably. He is somehow able to do work like this.
  • No Indoor Voice: Just try to find a scene in the series that he isn't screaming in.
  • "Oh, Crap!" Smile: Wears this expression when Ton catches him watching the OTMGirls on his phone.
  • Otaku: Of underground idol groups, even running the most popular review blog about them. It was thanks to him OTM Girls started to massively grow in popularity. He also can't help but be starstruck around Retsuko.
  • Professional Butt-Kisser: Even more eagerly than Tsunoda, because of his desire to climb the corporate ladder.
  • Punny Name:
    • Komiya is a real name, but the "miya" part sounds similar to "mīakyatto" (meerkat).
    • Likewise, fansubs had given him the name "Amir", as in "a meerkat".
  • Secret-Keeper: In Season 3, towards Retsuko, regarding her job as a lead singer. He actually does keep his word, but he blatantly can't hide his extreme fascination for her at work. Ton busts him for dancing in the breakroom.
  • Sleeps with Both Eyes Open: At a workplace party, when people are drunk and seemingly passed out, he can be seen to the left sleeping with his eyes partially open. Though it isn't mentioned why he does this, Komiya could possibly have "nocturnal lagophthalamos," which is a sleep disorder that causes one to sleep with their eyes open.
  • Wicked Weasel: Well, actually a mongoose, but he fits the stereotype both physically and in his behavior, being a deceitful guy with a knack for underhanded tactics and mainly only being able to pose threat in the fact that he has Ton's ear.
  • Yes-Man: Whatever Ton says, Komiya is quick to agree with.


Voiced by: Rina Inoue (Japanese), Gina Bowes (English), Gabriela Ortiz (Season 1), Fernanda Martínez (Christmas Special and Seasons 2 & 3) & Erika Langarica (Season 4) (Latin American Spanish)

"You don't have to lie, because I don't really care either way."

A soft-spoken gazelle accountant who puts up an optimistic front when in truth she tries to kiss up and annoy others for her amusement.

Known as Giselle in the fansubs for the TBS shorts.

  • Adaptational Jerkass: Downplayed. The shorts make it ambiguous whether she's intentionally manipulating others or if she's just too self-absorbed to notice how she's annoying other people. The Netflix show makes it clear she knows exactly what her actions led to and doesn't care.
  • Adaptational Nice Guy: Though, the reason she does use this tactic, mostly for Ton, is that by saying exactly what he wants to hear, he ends up being less grumpier and thus doesn't take his anger out on everyone else. In other words, even though he gets what he wants, everyone else still wins.
  • All of the Other Reindeer: Is bad-mouthed frequently by all of her co-workers due to her kissing up to Ton so much, to a point where at one point she admits to knowing well just how much most of the staff doesn't like her.
  • Animals Not to Scale: A gazelle who is the same height as the red panda and fennec fox.
  • Anti-Hero: None of the main characters like her very much, but she does have technically good intentions since she tries to make work days go faster by making Ton happy. She does end up causing quite a few issues for them in the series though.
  • Blush Stickers: She has permanent ones, adding to her adorable appearance.
  • Brutal Honesty: When Fenneko asks her to help Haida with his confidence, Tsunoda tells Haida that if he chickens out on asking Retsuko on a date, then she'll put him in the Loser file.
  • The Corrupter: A not very serious example, but she encourages Retsuko's new found Instagram addiction in the Christmas special. Naturally, this makes Fenneko furious.
  • Custom Uniform: Tsunoda doesn't wear the standard office lady attire that Retsuko, Fenneko, etc. wear. She is always seen at the office in a black skirt and pink blouse with a ruffled collar.
  • Demoted to Extra: Doesn't get as much screen time in the second or third season compared to her more active roles in the first season and the Christmas special. She gets more screentime in the fourth season.
  • The Fake Cutie: Uses her sweet voice and feigns naivete to annoy or control others, including her boss.
  • Foil: To Fenneko. They both have Gadfly tendencies, and they both pretend to like each other even though they can't stand one another.
  • The Gadfly: Arguably a bigger one than Fenneko, since Tsunoda's teasing can even make her skin crawl.
  • Gold Digger: Tends to go out with older, richer, more successful guys. When she hears Retsuko is dating Tadano, she wants tips on how to land a rich guy. When she realizes she won't get an answer, she loses interest and goes back to social media.
  • Jerk with a Heart of Gold: Despite her manipulative ways and often annoying others, she usually goes out of her way to help those around her when asked and mostly cares of maintaining harmony in the office.
  • Necessarily Evil: She's actually not that bad of a person, but her constant sucking up to upper management makes her very disliked by her peers. Tsunoda is actually fully aware of this but doesn't care, as she genuinely believes her actions are in everyone's best interests, and to a certain extent, she's right.
  • The Pollyanna: Tsunoda is always seen smiling and is the most optimistic of the characters. With the exception to Anai, virtually nothing will bring her down.
  • Professional Butt-Kisser: It's a front to avoid Ton's wrath and to control him. She tries to pass this tactic off as an advantage to keep him from being a bigger pain in the butt for everyone else.
  • Punny Name: "Tsuno" (角) is the kanji for "horn", obviously referring to the two little horns she has due to being a gazelle. The fansubs renamed her as "Giselle".
  • Puppy-Dog Eyes: She always has these, complete with little sparkles in them. They add to her image as The Fake Cutie and most likely help her to manipulate people.
  • Selfie Fiend: Tsunoda is an obsessive Instagram user; as noted by Fenneko, her posts tend to follow a pattern of "selfie, dessert, latte art" and a thigh pic every thirteen days without fail. The comics show she even does this while sick and she takes a selfie with Komiya after he catches the flu from her.
  • Sheep in Sheep's Clothing: Downplayed. She immediately comes off as a suck-up and manipulator pretending to be The Pollyanna, and over time she turns out to be...The Pollyanna, and her manipulations are an attempt to maintain harmony in the office.
  • Shipper on Deck: Works to get Haida and Retsuko together in the fourth season, even working with Fenneko to do so.
  • Sitcom Archnemesis: To Fenneko, who can't stand the girl and is easily driven up the wall when Tsunoda is around, though Tsunoda couldn't care less.
  • Unknown Rival: Subverted. She knows Fenneko hates her. She just doesn't care.


Voiced by: Sota Arai (Japanese), Lucien Dodge (English), Ferso Velázquez (Latin American Spanish)

"If she waits for perfect, nothing is ever gonna happen."

A maned wolf who works at the same company.

Known as Wolfgang in the fansubs for the TBS shorts.

  • A Day in the Limelight:
    • While he still doesn't do much during it, he gets a lot more screentime during episode seven of season one than he had gotten in previous episodes.
    • In Season 4, his brief scene proves instrumental in getting Retsuko and Haida to finally overcome their awkwardness and start a real relationship together.
  • A Dog Named "Dog": His name means "wolf" in Japanese.
  • Flat Character: Doesn't have a lot going for, besides being a generic guy.
  • The Generic Guy: His personality hasn't really been expanded upon past him just sort of...Being there. It's even lampshaded in Season 4. Fenneko says he's so shallow that his only responses are "Seriously?" and "That's crazy!" She's right.
  • Hidden Depths: He has admiration for Kabae for being able to juggle being a good mother to her three kids and always finishing her work on time.
    • He seems to have his personal life pretty well sorted, and gives out good advice that you can't just sit around and wait if you ever want to go anywhere in life.
  • Nice Guy: Shown to be an overall friendly guy.
  • Non-Standard Character Design: A minor example: he's the only character other than Washimi and Shachou without a visible mouth and no reason why it would be hidden, instead having his muzzle stretch when he speaks.
  • Seldom-Seen Species: He's a maned wolf, which are rarely seen in fiction.


Voiced by: Sota Arai (Japanese), Billy Kametz (English), Armando Zuñiga (Latin American Spanish)

A Japanese badger who recently came out of college.

Known as Doug in the fansubs for the TBS shorts.

  • Adaptational Jerkass: In the TBS shorts, Anai is a nervous new employee with an annoying habit of asking way too many questions due to his nervousness. His personality was significantly changed for the Netflix series, where he smiles a lot more and keeps his anxiety hidden at first. Then it is revealed that he is bonafide Jerkass as well as a Bitch in Sheep's Clothing who spams his co-workers with furious e-mails if they so much as try to criticize him in any way and bullies Retsuko so severely that she breaks down crying at the mere prospect of having to work with him. He changes considerably during Season 3.
  • Bad Ol' Badger: He's a Japanese badger, and while on the surface he appears to be enthusiastic and eager to learn (if a little nervous), he's actually incredibly aggressive due to his insecurities about being able to handle a real job and bombards people with scathing texts and e-mails whenever he feels threatened.
  • Beneath the Mask: When first hired, he acts super friendly, enthusiastic, and eager to learn. Deep down, he's terrified of having to grow up and work in a real job, so he twists every correction or request into accusations of "workplace bullying" for his bosses and coworkers, threatening to report them to upper management unless they back off and let him putz around all day.
  • Berserk Button: Any criticism or request, no matter how gentle or minor, triggers a Sanity Slippage.
  • Bitch in Sheep's Clothing: Maintains a friendly facade around the office while secretly bullying Retsuko within an inch of her sanity to get her to stop trying to mentor him. He even has the audacity to go out for drinks with Retsuko's friends while bombarding her with threatening texts and emails. Season 3 has him grow out of this.
  • Blackmail: Twists every correction or request into blackmail material to report to upper management for "workplace bullying" ... At least until Kabae's motherly tutoring helps snap him out of it.
  • Can't Take Criticism: To put it lightly, he really can't. Even the most gently worded criticism will cause him to send a strongly worded e-mail accusing whoever tries to correct his behavior of "workplace harassment".
  • Character Development: Has significantly calmed down in Season 3, he ended up doing a blog on cooking that lead to him publishing a cookbook, and he even has a girlfriend!
  • Compliment Backfire: In one episode of the TBS shorts, he tries to defend Retsuko from Ton's verbal abuse, but does so by praising her in ways that are actually insulting.
  • Creepy Shadowed Undereyes: Whenever he shows his more sinister side, his eyes become bloodshot with dark bags under them.
  • Defrosting Ice King: Kabae is the only one who understands that he's still only a kid fresh out of school and, thanks to her motherly instinct, is able to actually get him to listen to her and become willing to learn how to be a decent employee. He soon stops being a thorn on everyone's side.
  • The Dreaded: Once his threats to Retsuko hit a boiling point, no one - not even Tsunoda and Director Ton - can hope to break him. Only Kabae's motherly attitude is enough to defrost him, much to the relief of everyone at work.
  • Easily Forgiven: He torments Retsuko with his incessant emails about her "workplace bullying", which he eventually starts doing to everyone in the office, to the point that they're all so scared of getting reported by him that they'd rather let him have his way instead of actually doing his damn job. He does eventually have a Change Of Heart and seems to have calmed down for good, but nobody seems to hold his past insane behavior against him.
  • Hair-Trigger Temper: Even after he learns to feel comfortable at work, he can still go from chill to enraged in a second. Exemplified when he starts screaming at Haida's refusal to accept that Anai has a girlfriend.
  • Hypocrite: He berates Retsuko for a non-work-related phone call during office hours (even though the call was unsolicited from her mother), yet Retsuko points out that he sends her non-work-related texts and emails during office hours, and wastes huge portions of the day "checking his emails." He also tries to justify his refusal to cooperate with the festival because he's being paid to be an accountant, even though he refuses to learn how to do his job and spends most of his time at work lazing about.
  • Innocently Insensitive: While he does mellow down considerably after his Character Development, he's still prone to making insensitive and tactless remarks, such as flat out saying that Retsuko must look ugly in her driver's license if she's so unwilling to show it to him and Haida.
  • Karma Houdini: Twisted any innocuous comment about him into blackmail material to avoid doing work, harassed Retsuko through angry text messages and even aggressively cornered her in a dark supply room. He is not punished for any of these actions and only became a nicer person due to Kabae's positive reinforcement.
  • Karma Houdini Warranty: While he has cut it out with the work harassment texts, season 3 has him suffer a few Kick the Son of a Bitch moments. Haida drunkenly declares that Anai's girlfriend must not be real given how few of his coworkers could stand his personality, and says that she looks good for a hologram.
  • Keet: He's incredibly enthusiastic about his new job. Turns out to be an appearance he puts on to hide his massive insecurities about joining the workforce, and it quickly falls apart once he starts to feel threatened by his co-workers who are simply trying to help him. Once he has everyone scared of him reporting them to upper management, he doesn't even try to pretend like he cares anymore.
  • Leitmotif: Two, in fact. His text messages and Madness Mantra are usually accompanied by a very unnerving tune to emphasize just how much of a psycho he really is. Once he finally snaps out of it and decides to help Retsuko out in the family festival, he cooks to an EDM remix of his leitmotif and even breaks into song similarly to Retsuko.
  • Loophole Abuse: He knows the company policy backwards and forwards, which he uses to get away with lazing about at work, and if anyone tries to call him out on it he twists the company's policies around to make it seem like they're engaging in inappropriate workplace behavior, whether toward him or in general. He also refuses to help out coworkers by explaining it's not technically part of his job.
  • Love Redeems: In Season 3, his coworkers start noticing that he got more calm and nicer ever since he got a book deal with an editorial. Haida correctly guesses that a main factor in his change is that he has a girlfriend (even if he thinks Anai's girlfriend is virtual). It's later shown that Anai's girlfriend is real and she is helping him with his book drafts.
  • Madness Mantra: At one point, he's seen frantically typing a threatening e-mail on his phone while saying "Don't mess with me" over and over with a psychotic look on his face.
  • Meaningful Name: The first kanji in his name (穴) means "hole"; in Japan, badgers are known as "anaguma", which literally means "hole bear".
  • Never My Fault: Even the tiniest criticism (no matter how gentle) sends him spiraling into a Sanity Slippage Madness Mantra in which he bombards the poor critic with incessant emails asserting that he feels he didn't do anything wrong, and they're just unfairly bullying him, and threatens to report them to upper management until they leave him alone.
  • Nightmare Face: When he loses his cool, his eyes either roll back into his head like a zombie or suddenly become extremely bloodshot with dark bags underneath.
  • Not Distracted by the Sexy: Not even Tsunoda's flirting can move him to actually do his work.
  • Political Overcorrectness: In his strongly worded emails, Anai has a nasty habit of twisting any perceived criticism of his workplace conduct as microaggressions against him.
  • Psychopathic Man Child: He's terrified of working a full time adult job now that he's out of college, and cannot take any sort of criticism, terrorizing anyone who dares give him feedback on his work with threatening messages till they give in and let him laze around during work. This is complemented by the plethora of Nightmare Faces he drops while typing said messages, many of which make him seem criminally insane. The motherly Kabae is the only one that manages to get through to him in any meaningful way, because she recognizes the "child" part of his psyche and is able to steer him in more constructive directions through gentle encouragement.
  • Sanity Slippage: His overly optimistic behavior is the result of him fearing how to work in a real life job, and as a result he comes across as an unhinged person who can quickly descend to adhering to rules his superiors (in this case Retsuko) don't follow, which prompts him to fall into manic episodes of threatening his superiors with text messages for any sort of misbehavior they may have done/said to him.
  • Seldom-Seen Species: He is a Japanese badger. While badgers may be pretty well known, the Japanese badger is pretty obscure compared to the European badger or honey badger. Even in Japanese media the Japanese badger is seldom seen.
  • Shadow Archetype: Anai's role in season 2 was to put a dark-spin on the struggles Retsuko herself faced in the first season. While Retsuko is a sympathetic Audience Surrogate, being a 20-something overwhelmed by her stressful job and poor work/life balance, Anai is a more cynical portrayal of the same type of demographic. Anai, compared to Retsuko, is a Lazy Bum and overly sensitive to any type of criticism he receives and looks for any opportunity to call out his co-workers. On top of this, he keeps himself calm when cooking Yakisoba by channeling his stress into a high-speed rap, much like Retsuko channels her stress into heavy metal karaoke.
  • The Slacker: Once he succeeds at getting everyone in the office to fear him, he slacks off on any actual work given to him and just hangs out at the office reading emails.
  • Strongly Worded Letter: His preferred method of confrontation is to send anyone who upsets him a hostile email, describing the exact time, date and wording of his grievance and demanding that they respond in writing rather than confront him personally.
  • Supreme Chef: Kid can't answer a phone right, but he can cook a mean yakisoba! Season 3 goes on to show Anai started a popular cooking blog online, which even led to him scoring a book deal.
  • Tsundere: His real self is implied to be this, as whenever he receives a genuine compliment he slowly looks away while blushing.
  • Wounded Gazelle Gambit: Sort of. Any time a coworker or boss tries to train him to do his job, or ask him to do a task, he twists their words around to make it seem like they're bullying and demeaning him, and threatens to report them to upper management to get them to back off and let him slack off at work. Kabae's motherly encouragement helps him grow out of it.

Other Members of the Company


Voiced by: Sota Arai (Japanese), Roger Craig Smith (English), Geno Sánchez (Latin American Spanish)

A pallas cat who works with Resasuke in the Sales department.

  • Jerk with a Heart of Gold: He's a little aggressive in how he talks to people, but he's actually a Nice Guy who's trying to help out his friend, Resasuke, with his dates.
  • Lovable Jock: Looks very strong due to his species and notable size, but he's always trying to actively help Resasuke with his dates with Retsuko.
  • Opposites Attract: To Fenneko. The series doesn't even try to hide the fact the two of them enjoy each other's company (while drunk).
  • Out of Focus: Doesn't appear at all in the following seasons.
  • Satellite Character: He pretty much exists to make sure Resasuke goes together with Retsuko so that the guy takes the chance to date her. He's also implied to be the reason Fenneko's distracted too much (inebriated + enjoying Manumaru's attention) to notice Retsuko's texting Resasuke at the mixer.


Voiced by: Rina Inoue (Japanese), Abby Trott (English), Dulce Melgarejo (Season 3) and Jessica Ángeles (Season 4) (Latin American Spanish)

A Borzoi from the Administration department who quickly develops feelings for Haida.

  • Aren't You Going to Ravish Me?: Non-sexual example. Tsunoda surmises that she tried everything she could just to get Haida to do something romantic while she was at his home, but he kept having cold feet every time and ticked her off until she found out he loves Retsuko.
  • Armor-Piercing Question
    Inui: "Haida, do you... like me?"
  • Birds of a Feather: She has a lot in common with Haida, particularly their shared tastes in music.
  • Feminine Women Can Cook: Offers to come over to Haida's place and cook curry for him. It's this that convinces Fenneko that she's the one for him.
  • Foil: To Retsuko. While Retsuko tries to keep a feminine mask on while in the office whilst keeping her abrasive metal side under wraps, Inui is genuinely feminine, as well as earnest and upfront with her feelings, while Retsuko struggles with opening up until push comes to shove.
    • For similar reasons, to Haida as well, mainly how she comes off as more stable while Haida often turns into a Nervous Wreck.
  • Hidden Depths: She is a rock music fan, just like Haida.
  • I Want My Beloved to Be Happy: Ultimately, she understands that Haida loves Retsuko and decides to end their relationship.
  • A Lizard Named "Liz": "Inui" is a legitimate family name in Japan, but it's usually written as the kanji for "northwest" while her name is written with the kanji for "dog".
  • Nice Girl: She has absolutely zero flaws and is an all-around sweet person. At least until Season 4, when she is completely annoyed that Haida didn't even notice when she was fired because she was just a temp worker and scolds him for at least not being that important to her to know.
  • Meaningful Name: While also a Punny Name (written with the kanji for dog), her name is pronounced and spelled similarly to ennui, a feeling of dissatisfaction from a lack of excitement. Haida toils over choosing her or Retsuko, as even though the latter has held his heart for a long time now, their relationship hasn't made any progress while Inui is very up-front about how much she likes Haida and wants to be with him.


Voiced by: Sota Arai (Japanese), Jamieson Price (English), Eleazar Muñoz (Seasons 1 & 2) and Octavio Rojas (Season 4) (Latin American Spanish)

An elephant and the CEO of Carrier Man Trading Co., Ltd.

  • Behind Every Great Man: Washimi basically runs the company from being run into the ground by this guy.
  • Clueless Boss: Shachou does want what's best for the company, but he's so detached from the regular goings-on to be of much use. For example, his idea of raising morale in the Accounting Department was to build a nagashi-somen slide through the department rather than, say, fire or kick Ton upstairs and bring in a Benevolent Boss.
  • Honorable Elephant: He tries to appear like this, but he's a little too goofy and out of touch to really fit the mold.
  • Small Role, Big Impact: His hospitalization kickstarts the central conflict of Season 4.
  • Unwitting Instigator of Doom:
    • His half-hearted attempt at disciplining Ton only gets Ton angry and leads to more trouble for Retsuko.
    • He hand picks Himuro to be his successor after he leaves Carrier Man Trading due to illness, sparking most of the conflicts in Season 4.


Voiced by: Yohei Azakami (Japanese), Trevor Devall (English), Manuel Campuzano (Latin American Spanish)

An Afghan Hound, and the outside director of the company who later is promoted to CEO.

  • Arc Villain: Of Season 4; Himuro's actions pose an existential threat to the Accounting Department and he manipulates Haida into cooking the company's books in order to turn a profit.
  • Bait-and-Switch: When he notices that Haida was able to finish his work in record time, Himuro is convinced that Haida must have recklessly entered wrong data in his apparent haste and nearly fires him, until Haida shows his tech-savvy knowledge (in what appears to be Excel spreadsheets) and shows Himuro that his work is truly orderly and correct. This makes Himuro promote Haida into the new director of accounting.
  • Bait the Dog: His first significant appearance is coming to the hospital when Haida saved the CEO Shachou after the latter was having a heart attack. He constantly brings it up as an example of how noble Haida was, to give up his Saturday night to get the boss proper medical care. Haida is embarrassed and keeps saying it's what any decent person would have done. Washimi also respects him and has Shachou report that he hand-picked Himoro to the board right when they're about to veto him unanimously. Then it turns out that Himuro only cares about turning the company around, no matter the physical or emotional cost to the employees.
  • Behind Every Great Man: Despite his competence, it seems Washimi is barely a step ahead of him, much to his surprise and amusement.
  • Big Bad: The one behind Haida's window dressing in order to keep the company's budget afloat.
  • Bitch in Sheep's Clothing: Despite putting up the front of a strict yet fair leader, he's not afraid to lay people off in order to cut back on costs or have you Reassigned to Antarctica to make you quit, as Ton learned the hard way. He even admits to Washimi that he believes only obedient people fit his business philosophy. It's eventually shown he's corrupt too, manipulating Haida into committing fraud in order to make the company look better than it is.
  • Blackmail:
    • One of his tactics involved blackmailing Haida into doing his bidding by holding Retsuko's job on his head. Haida naturally caved in.
    • He does the same with Ton: and forces him to take his demotion after showing him evidence of Retsuko complaining about his bullying.
  • Corrupt Corporate Executive: Himuro is not above committing fraud if it means making the company look better.
  • Horrible Judge of Character: He believes people are either those who are obedient or those who aren't. He thinks Retsuko is the first one. She is not. The result is him getting beamed out of his office through the windows.
  • Karma Houdini: Downplayed; his window dressing scheme fails, he breaks his leg landing on Hyodo's lift, and he is ousted as CEO, but there's no indication he received any further punishment for his actions in Season 4.
  • Manipulative Bastard: He's very intelligent and good at getting people to do what he wants. As such he takes advantage of Haida's need for recognition to make him carry out his dirty work.
    • The first sign of his manipulative nature is upon hearing Retsuko and Fenneko drunkenly mention Ton's bullying of Retsuko, he deliberately gets the two drunk so he can record evidence of it and blackmail Ton into taking the demotion.
  • Scary Shiny Glasses: In several shots his eyes are obscured by light reflecting off his lenses to highlight his intimidating nature.
  • Tall, Dark, and Handsome: A tall man with a professional air who often works out. Even Retsuko admits he's handsome at first glance.
  • Well-Intentioned Extremist: Though firing people comes across as heartless, he does so because they're not working enough to turn in a profit. Encouraging Haida to cook the books, on the other hand...
  • Villain Has a Point: For all his wrongdoing, he has legitimate points when it comes to how badly and outdated the company is run due to its higher-ups refusing to adapt to modern times out of "tradition" and constantly hampering any progress the current generaton is making, which is known to be a very big problem in real-life Japan. Him being in the board of directors, where everyone else is either clueless or a worthless Yes-Man, was one of the reasons the company didn't go bust a long time ago. The Accounting Department has multiple employees that spend their day goofing off rather than actually work, which would have got any average worker fired in real life. If it wasn't for his inability to understand the emotional fallout of the older employees being laid off like Ton and Kabae, having no qualms about resorting to corruption and threatening Retsuko and company who have done nothing wrong with unemployment as blackmail, he could've easily been the Big Good instead.
  • Yellow Eyes of Sneakiness: He has prominently yellow eyes, which fit with his manipulative nature.

OTMGirls Group


Voiced by: Sota Arai (Japanese), SungWon Cho (English), Diego Estrada (Season 3) and Dafnis Fernández (Season 4) (Latin American Spanish)

The intimidating leopard manager of the idol group. Retsuko accidentally bumps into his van and more or less is forced to work for him as the group's accountant to repay the debt.

  • Ain't Too Proud to Beg: In Season 4, he learns that Retsuko's Death Metal songs have garnered her a massive following with millions of subscribers while his idol group can barely manage 1000 views in one video. Shamelessly, he tries to get her to join forces with him, obviously to suck up from her success. Of course she ditches him the next second.
  • Back for the Finale: He returns in the season 4 finale after being absent since the end of season 3 to aid Retsuko in uncovering Haida's window dressing.
  • Bait-and-Switch:
    • During their first meeting, Retsuko assumes his constant complaints of his neck hurting was because she had bumped into his van while he was inside. It turns out his neck is sore because he forces himself to headbang during the group's performances in order to make the pathetic amount of fans go wild.
    • Retsuko initially assumes he's the kind to gouge her for all she's worth given that he didn't stay at the site of the accident and wants to avoid talking to any of the police or insurance brokers. As she slowly finds out, he is simply bad at managing finances and has a face of a thug; he's actually quite reasonable when all is said and done.
  • Cats Are Mean: He's a leopard who can be quite cold, selfish, and degrading towards the idol group he manages.
  • Didn't Think This Through: A huge part of the reason his idol group doesn't take off is because of his own incompetence as a manager:
    • He orders a lot of merchandise products to be made more than they can sell them.
    • When Retsuko first learned about them, their concerts were below 20 unenthusiastic fans (forcing Hyodo himself to rally them up by headbanging).
    • Their social media account was not made by themselves and they all thought someone in the group made the page.
    • The idols don't get paid at all (which is the reason Manaka even works as a retail store clerk).
    • It's not until Retsuko starts to grow a spine and go against Hyodo's ideas by overhauling all the above issues. Unsurprisingly, the group finally starts to turn in a profit.
    • Even after he starts letting Retsuko take more initiative with the group's finances, he still gives into this habit by buying the group new instruments to play, before telling them he intended for them to learn instruments in the first place and without giving any thought as to how they'll learn them in so little time.
  • A Dog Named "Dog": His name is basically just the Japanese word for "leopard".
  • 11th-Hour Ranger: Had it not been for him, Haida and Himuro would have been severely injured from falling out the window at the end of Season 4.
  • Face of a Thug: He's really not that mean at all, even if he can be hard on the group at times - he just wants them to be successful and his shortcomings as their producer are more due to genuine incompetence rather than malice. But he is an intimidating, blunt, constantly frowning leopard, so anyone would be forgiven for thinking he's bad news.
  • The Gambler: Not literally, but his ideas to promote the idol group are a bit too ambitious that he goes all in regardless of how crazy and unproductive they can be. Manaka comments he is always taking them all for a ride. Hyodo himself even later comments that he's "a gambler" and is "going all in" on a risky bet.
  • Hidden Depths: By night, an idol group manager. By day, he cleans building windows. He doesn't want anyone to find out what his day job is. Retsuko eventually finds out by accident just because Hyodo was fuming when learning she had gained massive popularity.
  • Jerkass Has a Point: "Jerkass" maybe a bit strong but he did actually have reasons why he was spending so much money.
    • He may have bought 300 badges despite having around only 20 dedicated fans, but that was due to the fact that was the minimum amount the company would make at a time.
    • The reason why he kept buying more despite having a backlog? Because the fans would not buy the same item twice in a row so they needed new product for every show.
    • Why he bought a bass and drum set despite the girls not knowing how to play? Because a last minute cancelation for a once in a lifetime gig just opened up and he knew if the group was going to break out this was their best shot. Even Manaka later admits she agrees with his decision.
  • Jerk with a Heart of Gold: Outside his intimidating idol group practices, he is actually not that bad of a guy. He doesn't really corner Retsuko when she confronts him about the ¥200,000 debt and he lets the girls celebrate for a job well done. He also ensures they're safe.
  • Money Dumb: Part of the reason why the OTM Girls can't take off is due to his bad money management. He spends way too much in merch to sell for the small amount of fans they have, so things that should give them money actually become a drain on the group's funds.
  • Obliquely Obfuscated Occupation: He has a vague day job in the city, but refuses to disclose what it is and flips out whenever the idols ask about it. Manaka assumes he must have a degrading office job. The last episode reveals that he's a window washer.
  • Perpetual Frowner: He constantly has the same intense, serious expression on his face. You'd be forgiven for thinking it was just part of his "mysterious producer" shtick, but he still has it when Retsuko spots him on his day job as a window cleaner.
  • Real Men Wear Pink: Or have a pink casing on their smartphone, at least.
  • Sink-or-Swim Mentor: When Retsuko refuses to become a singer for OTMGirls, he resorts to changing the song lineup for a performance without her knowledge to include a song that requires her, forcing her to either join or let the entire performance fail, gambling that she, when pressured, actually would want to join. He also forces the whole group to each learn to play an instrument at performance level, within a ridiculously short time frame and with the ultimatum that if they don't pull it off, their biggest performance ever will bomb.


Voiced by: SAYUMI (Japanese, English singing), Deva Marie Gregory (English), María José Guerrero (Latin American Spanish)

"Gummies and wet wipes stat."

The lead chinchilla idol singer.

  • Batter Up!: Brings out a baseball bat with nails stuck in it when Retsuko starts having stalker problems.
  • Foil: To Retsuko, as both are of similar age and work meager day jobs (Manaka works as a convenience store clerk, while Retsuko is a put-upon Office Lady). Manaka, despite her age, still strives and works passionately to make it as a pop idol and isn't ashamed of who she is. Retsuko, however, is much more passive and too hesitant to push forward, while also trying to keep her hobby of singing death metal a secret from most people.
  • Fourth-Wall Observer: In the Youtube shorts, she directly references the fact that Retsuko is a character created by Sanrio, who competes for popularity with other mascot characters (referring to Sanrio's annual "Sanrio Character Ranking" that begun in 1985). She at least tries to dance around the subject, trying to find a way to talk about the fact that they're mascots without blatantly saying so before giving up and saying so directly.
  • Jerk with a Heart of Gold: She's the leader of the group, so she can come across as a diva sometimes and tells Retsuko to run an errand for her when they first meet. However, she later shows a more caring side and is very concerned about Retsuko when a stalker starts harassing her.
  • Location Theme Naming: Coupled with Hidarin's and Miggy's names being "left" and "right" in Japanese, hers means "center," reflecting their positions on the stage.
  • Lovable Alpha Bitch: She's perfectly willing to act like a diva and bully Retsuko, but also tries to push Retsuko to improve herself and find happiness. She almost instantly switches from being jealous of Hyodo's plan to make Retsuko the star to angry at the idea of Retsuko letting her nerves keep her from stardom.
  • Not So Stoic: While she's not as stoic as Fenneko, she mostly talks in a deadpan tone of voice. When she tries to warn Retsuko about becoming a potential murder victim by a stalker. Manaka's voice is raised showing that she's extremely scared for her and hoping she doesn't get killed.
  • Odd Friendship: Despite their very different attitudes and personalities, Manaka and Retsuko become good friends and get together to hang out even after Retsuko leaves the group.
  • Older Than They Look: She's 26, a year older than Retsuko, but she still acts like a typical teenage idol (most idols are known to change careers once they turn 25 since the Japanese idol industry puts more value in fresh, youthful talent). Not even Hidarin or Miggy knew she was that old.
  • Phoneaholic Teenager: Subverted. She looks and acts like a teenager and is often seen staring at her phone, but she's actually in her mid 20's.
  • Sarcastic Devotee: She regulary calls Hyodo a cheepskate and admits he comes up with strange ideas, but she still respects him as her boss.
  • Sugar-and-Ice Personality: Sugary to her adoring fans, but icy is her real attitude. However, she simply is too blunt and isn't exactly a real Alpha Bitch.

    Hidarin & Miggy 

Hidarin is voiced by: ARISA (Japanese, English singing), Christine Marie Cabanos (English), Monserrat Aguilar (Latin American Spanish)

Miggy is voiced by: RIMA (Japanese, English singing), Xanthe Huynh (English), Fernanda Ornelas (Latin American Spanish)
Hidarin (left) and Miggy (right)

A pair of guinea pigs and the other two members of the group.

  • Ambiguously Related: Despite appearing to be sisters, it is never openly stated if they are until the Christmas episode of the OTMGirls YouTube short series confirms that they are twin sisters.
  • Deadpan Snarker: The Youtube series gives them two different flavors, with Hidarin being a Cuckoosnarker and Miggy being a regular one.
  • Divergent Character Evolution: They develop more distinct personalities from each other in the OTMGirls Youtube series. Hidarin is spacier, while Miggy is a bit sharper (and actually a bit similar to Manaka).
  • The Dividual: Outside of their different fur colors and hairstyles, there isn't anything to differentiate them, and they're never seen apart. They'll even sometimes Speak in Unison.
  • Girlish Pigtails: Miggy wears part of her fur in pigtails, reflecting how she's a girly Idol Singer and to differentiate her from Hidarin.
  • Location Theme Naming: Their names are derived from the Japanese words for "left" (hidari) and "right" (migi), reflecting their usual positions when the group performs (Hidarin is on the left of Manaka in the center while Miggy is on the right).
  • Morality Pet: Though Manaka acts like she doesn't care much about them, she'll agree with other people's ideas when the girls give her some long stares.
  • Neologizer: Hidarin's family invents the word "beeb" to refer to the act of getting retweeted by Justin Bieber to become famous. Hidarin doesn't realize that it's a family word and assumes the other two know what it means.
  • Sarcastic Devotee: As part of their more fleshed-out personalities in the web series, they've evolved into this. While liking Manaka and willing to follow her lead, that doesn't stop them from puncturing her Alpha Bitch façade or trolling her.
  • Straight Man: Miggy frequently serves as a contradictory voice to ideas fielded by Hidarin or Manaka.
  • Those Two Girls: They only serve as background performers for the idol group but have no focus to develop themselves.

Other Characters

    The Yoga Instructor 

Voiced by: Sota Arai (Japanese), Patrick Seitz (English), Joaquín López (Seasons 1 & 2) and Dan Osorio (Season 4) (Latin American Spanish)


A kangaroo who is the instructor of a yoga class that Retsuko, Washimi, and Gori take together. They had travelled to India and learned the secrets of yoga before opening a studio back in Japan. Their name is unknown because the only word ever said by them is "Protein"... That's it.

  • The Big Guy: The strongest and one of the largest characters presented in the series so far.
  • Dumb Muscle: Initially comes across as this, until their Hidden Depths were revealed.
  • Enlightenment Superpowers: Intense yoga and meditation allow her to access the knowledge of the universe. Specifically: the number of the karaoke song Retsuko loves to sing, its significance, and mentally reach across space and time to telepathically impart this knowledge to Gori.
  • Gender Lift: In the Netflix series, both Japanese and English, the Yoga Instructor is referred to in masculine pronouns. Their bio for the mobile game however refers to them with neutral pronouns and mentions that Retsuko thought they were female at first, but now she's not so sure.
  • Hidden Depths: They seems like Dumb Muscle, who obsesses over protein and bulking up, but is actually very insightful and wise.
  • Lady Looks Like a Dude: In the TBS shorts, even though the instructor looks and sounds like a testosterone-logged male, and even has an Adam's apple, she is revealed to be a woman. Retsuko doesn't realize this until Gori mentions that everyone in the gym is a woman.
  • Nice Girl: They're running a yoga class just to help out her students with their stress and so they grow stronger, for seemingly no reason other than being passionate about it and that they wants to help them out.
    • In the Netflix series, they has zero reason to help Washimi and Gori get Retsuko to open up. Yet they do, upon merely seeing Washimi and Gori attempt to ask Retsuko to hang out for dinner and Retsuko declining, and is able to figure out the situation without actually hearing any of it.
  • No Name Given: At least not that we know of, so far...
  • One-Word Vocabulary: "PROTEIN!"
  • Trickster Mentor: Though only because of their own limited vocabulary. They figure out that Washimi and Gori want to befriend Retsuko but the latter is too shy, and that the answer to helping Retsuko relax is getting her to open up about her love of death metal karaoke. The Yoga Instructor telepathically gives Gori a mysterious number, the number to type in Retsuko's favourite karaoke song but, being unable to explain, they have to figure out its significance.
  • Unsettling Gender Reveal: In the TBS shorts, Retsuko is disturbed when she finds out that the instructor is female. She and her friends in the Yoga class are scared that they will also turn into overly masculine body builders.

    The OTMGirls Fan 

Voiced by: Sota Arai (Japanese), Ben Lepley (English)
Click here to see him without his mask 

An entitled llama and long-time OTMGirls fanatic who despises the direction the band takes after Retsuko becomes a member.

  • Ax-Crazy: Attempts to stab Retsuko with a boxcutter in the middle of a crowded business district. Luckily, Haida put a stop to that.
  • The Bad Guy Wins: He tries to kill Retsuko because he believes she's ruining OTMGirls and, while he fails and gets arrested, Retsuko is so badly traumatized by the attempt that she ends up quitting the band.
  • Blinding Bangs: His eyes are usually hidden beneath his hair, which when paired with his face mask adds to his creepy vibe.
  • Chekhov's Gunman:
    • Retsuko realises that the OTM Girls blog is being run by a complete stranger with no actual affiliation. This turns out to be him.
    • He's seen as early as episode 2 as part of the audience at the OTMGirls concert.
    • Haida walks into him as he's leaving Retsuko's concert, having discovered what's going on. You could be forgiven if it was supposed to just make Haida look a bit more awkward as he slunk off.
  • Determinator: Is willing to spend no less than two thousand dollars on handshake tickets just to harass one of the band's singers.
  • Disproportionate Retribution: He tries to fatally stab Retsuko in public during the season 3 finale after intimidating her at a band "meet-and-greet" and continually stalking her, all because of his apparent belief that Retsuko's changes she did to the band made them worse compared to their older style.
  • Early-Bird Cameo: Before he made himself "known" to Retsuko, a sharp-eyed viewer can see him attending the previous concerts without his mask.
  • Entitled Bastard: Believes the current members of OTMGirls are below his standard and does what he can to let them know his thoughts.
  • Everything's Better with Llamas: Inverted. He's a llama, but there's nothing funny about him and he's perhaps the most threatening character in the franchise.
  • Evil Is Petty: He litters after buying the boxcutter he intends to attack Retsuko with, carelessly tossing the plastic bag and case aside as he walks down the street. Because it wasn't evident enough already that he was a dick.
  • Faux Affably Evil: When he greets Retsuko, he holds her hands and calls himself her biggest fan...right before hurling abhorrent insults at her.
  • Hate Sink: There is absolutely nothing redeemable about him. He starts to stalk Retsuko maniacally, takes photos of her moves outside the stage and uploads them on the fake OTMGirls Twitter account he himself created out of pure disturbing stalking behavior, makes sure to collect as many handshake tickets he can to have a free pass to shake Retsuko's hands just so he can go "The Reason You Suck" Speech on her for a long time, and to top it all off he purchases a box cutter and tries to kill her in the middle of a crowd.
  • It's Popular, Now It Sucks!: Invoked. He blames Retsuko for taking the band in a direction which he doesn't like, but has made it stand out. Outright calling the newer fans "simps".
  • Jerkass: And the biggest one in the series, too. Ton would blush at how horrible and sexist this creep is.
  • Karma Houdini: Played With. He is stopped by Haida, restrained by passersby and subsequently arrested. On the other hand, it is mentioned in the English dub that he made bail and publicly posted Retsuko's personal information online such as her workplace, home address, etc; this leads to Retsuko having a Heroic BSoD and leaving OTMGirls after one final concert. It remains to be seen whether he is prosecuted and punished.
  • Knight of Cerebus: While every other character, even the jerkasses, have their funny moments and most characters are revealed to have sympathetic sides, there's absolutely no humor played when he's onscreen and there isn't anything redeemable about his behavior.
  • Laughing Mad: He is last seen laughing uncontrollably when he thinks he succeeded in killing Retsuko.
  • Loony Fan: A dark example for the OTMGirls. His obsession with the group and his dislike of how their music is changing after Retsuko joins causes him to stalk, harass, and threaten Retsuko and he eventually tries to stab her with a boxcutter.
  • Malevolent Masked Men: He always wears an ill fitting mask after officially debuting. It's always slightly askew, shifts around when he's getting angrier, and outright falls off when Haida tackles him to stop him stabbing Retsuko.
  • Mask of Sanity: Throughout the season he never speaks above a calm creepy tone. However he is Laughing Mad when he believes he killed Retsuko. Almost like a Rule of Symbolism, he loses this mask after his facemask falls off.
  • No Name Given: His name is never revealed. Even the credits only list him as "Emblem Man" in the Japanese version and "Unhinged Fan" in the English dub.
  • Politically Incorrect Villain: In the English dub, one of the first things he does when meeting Retsuko is call her an "attention whore" and a "slutty cocktease".
  • Small Role, Big Impact: Mostly appears in the background for a few episodes, and doesn't actually have any lines until the penultimate episode, ultimately resulting in less than five minutes of screentime (even when you count his appearance in Retsuko's nightmare). Still manages to make a huge impact, for both the characters and the audience. He's what causes Retsuko to quit the band and return to her office job, and what causes Haida to choose her over Inui.
  • Stalker Without a Crush: A disturbingly realistic example. He's a Loony Fan of OTMGirls who despises Retsuko for, in his opinion, changing the band for the worst. He eventually tries to kill her for it.
  • Straw Misogynist: Just about every other word out of his mouth is a spiteful insult towards the female gender.
  • Villainous Breakdown: After Haida stops him from stabbing Retsuko, he loses his previous eerily calm attitude, screaming at Haida to let go of him before descending into a Laughing Mad fit.
    The bitch had it coming! Who's the famous idol now, huh? Huh?!
  • Wicked Heart Symbol: He has a heart-shaped OTMGirls patch on his jacket that only further highlights how unhinged he is.

    The Fanboy Trio 

Tanaka is voiced by: Rarecho (Japanese), Tony Azzolino (English)

Bakkun is voiced by: Shingo Katou (Japanese), Zeno Robinson (English), Fernando Moctezuma (Latin American Spanish)

Zukkun is voiced by: Sota Arai (Japanese), Brian Kimmet (English)
Tanaka (left), Bakkun (center) and Zukkun (right)

"Manaka, you're the best! Towering above the rest! If you don't believe us, put our love to the test!"

A devoted group of OTMGirls fans, comprised of Tanaka, Bakkun and Zukkun, a horse, tapir and owl respectively. They attend every gig and for a while seem to be the group's only source of support and income.

  • All There in the Manual: Their names are only listed in the credits.
  • Ascended Fanboy: They start out as huge fans of OTMGirls. After the group becomes more popular, they seem to have been hired as extra staff for them, since they help out with keeping the crowds under control during events.
  • Beady-Eyed Loser: Of all the characters shown, Tanaka has the smallest black bead eyes and is a badly-dressed, shy, awkward and homely nerd.
  • Big Ol' Eyebrows: Zukkun sports a rather impressive pair of Big Owl Eyebrows.
  • Celeb Crush: They have nothing but undying adoration for the OTMGirls.
  • Comic Trio: Unlike the sinister fan, these guys are harmless dorks with good hearts.
  • Extraverted Nerd: Bakkun is very enthusiastic and outgoing, unlike the other two who are more awkward and shy.
  • Fanboy: All three of them are huge fans of OTMGirls. They're willing to fly out to Hokkaido to see them and buy any merchandise they can, and they're even more knowledgable about the group than Hyodo, their own manager.
  • Gonk: They seem designed to look like awkward nerds. Tanaka has his bad hair and suit, Zukkun is a perpetually sweaty nervous wreck, and Bakkun has his toothy grin.
  • Hidden Depths: They are goofy characters who are Played for Laughs, but they know more about OTM than even OTM themselves, and share this knowledge with Hyodo to eventually help identify the stalker fan by the limited edition patch on his jacket.
  • Meaningful Name: Bakkun's name comes from Baku, the Japanese word for tapir (along with referring to a dream-eating tapir-like monster from Japanese mythology).
  • Money Dumb: They will splash their cash on anything vaguely OTM-related and cheerfully agree to buying an absurd amount of CDs for a single they haven't even heard yet. All three of them fly out to Sapporo just so they don't miss out on attending a show. Hyodo tells Manaka to be extra nice to them as they spend so much money on them.
  • Otaku: Of the wota (idol fan) variety; they're huge fans of OTMGirls in particular, even in the beginning when they're still trying to make it big.
  • Reused Character Design: For some reason Tanaka bears a notable resemblance to the nameless horse man Tsunoda went out with on Christmas Eve.
  • Seldom-Seen Species: While horses and owls are pretty commonly seen in fiction, tapirs certainly aren't.
  • Undying Loyalty: They stick with OTM through their drastic style change, which apparently alienated a few of the original fans.


Voiced by: Kousuke Miyauchi (Japanese, English singing), Jamison Boaz (English)

A boar that Haida used to play with in a punk band back in high school.

ONI Press Comic


A goose from Carrier Man's Canadian branch who visits as a "productivity advisor" after her department beats Japan on employee satisfaction scores. Naturally, Retsuko is charged with handling her.

  • Armor-Piercing Response:
    Karen: You can't let him take advantage of your good nature like that. Tell him off! Who cares if he gets mad?
    Retsuko: I do.
    Karen: But why?
    Retsuko: Because, unlike you, I have to stay here and suffer the consequences.
  • A Shared Suffering: Similar to Retsuko, she too suffered under a Mean Boss until she was eventually able to get him fired. It's one of the reasons why she wants to help revamp the workplaces of the other company offices.
  • Berserk Button: Flips out once she got the idea that Ton has been mistreating his underlings. See A Shared Suffering.
  • Both Sides Have a Point: Besides her million give-or-take suggestions, Karen advocates a healthier workplace environment (like hers) which makes her clash and call out Ton on Retsuko's behalf as she sees him overworking her with tasks not related to her job (e.g. bringing him tea). Later in the kitchenette, Karen (rightfully) puts the blame for the office's low scores on Ton's handling and argues how not speaking up about it makes no one any favors. Retsuko concedes her point and reminds her how Karen can complain as a visitor while she is a full-time employee and her handler who will suffer the consequences of any of her guest's actions.
  • Break the Haughty: Spends most of Issue #3 writing helpful yet irrelevant suggestions in sticky notes and making multiple cultural faux-pas that get Retsuko in trouble. Midway, she has a Jerkass Realization when Retsuko sadly reminds her how much her actions have affected her. Afterward, Karen humbly apologizes.
  • Commonality Connection: Bonds with Retsuko in the karaoke bar using the genre they know best: heavy metal.
  • Canada, Eh?: One of the best employees in the Canada branch and has the chipper attitude to back it up. While she is occasionally rude (in contrast to the stereotype of Canadians always being polite), this is largely due to Culture Clash and she's generally nice.
  • Culture Clash: Due to her outgoing personality. Not only does Karen miss the common "reverence" salute when introducing herself to Retsuko, she frequently invades others' personal space and glues sticky notes with random, off-the-cuff suggestions that distract everyone, slowing down productivity.
  • Cross Cultural Kerfuffle: During a lunch outing, Karen freaks out when the waitress serves her ramen with mushrooms (as she didn't know they were included and neither Retsuko, Haida or Fenneko told her) and causes a scene when she asks to speak with the manager...and then backtracks when Haida reminds her she didn't say "no mushrooms". (Although since she didn't know they were included, why would she?) Result: a horrified waitress and three embarrassed regulars.
    Retsuko: Just eat your damn noodles.
  • Drama Queen: Downplayed. Karen is overly enthusiastic, fusses over any detail she finds "wrong" and "in need of solving" (personal space be damned!) and has very poor tact when interacting with people. However, she's willing to pull back when gone too far and all in all means well.
  • Did You Just Flip Off Cthulhu?: Credit where's due, she is the first brave enough to guide Ton on where to shove it.
  • Genki Girl: Overly peppy and cheerful, much to the annoyance of Retsuko and her colleagues.
  • Hidden Depths: She comes off as overly-optimistic and pushy about how she views the workplace should work, but the reason she does so is because she doesn't want others to suffer under a terrible boss like she did. There's also the fact that she's the lead vocalist of an indie metal band.
  • Innocently Insensitive: Her default mode, mostly due to being way too direct compared to the Japan branch's demureness.
  • Ironic Name: "Karen" isn't a name commonly associated with someone who knows what's like to work under a tyrant.
  • Meaningful Name: "Karen" is slang for the Obnoxious Entitled Housewife, an middle-aged woman who uses her privileged position to bully people (especially people in the service and retail industry) into submission or otherwise get people who displease her in trouble (most stereotypically, demanding to speak to the manager when an employee doesn't bend the knee to them). While the stereotype is chiefly American, it is also known in Canada.
  • Metal Scream: Joins Retsuko in a round of metal karaoke to vent about shitty bosses in the workplace. Karen then reveals she's in a metal band of her own.
  • National Animal Stereotypes: She's Canadian, so naturally she's a Canada goose.
  • Nice Girl: Despite being a send-up of the "Karen" stereotype, she's generally a lot nicer and quickly understands her mistake after yelling at a waitress over a misunderstanding (though she still asks to have her order redone).
  • Odd Friendship: With Retsuko.


Appearing in Aggretsuko: Meet Her Friends: Issue 3. One of two professional golf players giving out a free class as part of a silent auction. Due to a mix-up, Retsuko books her as part of Ton's scheme to win the other golfer's class without spending too much money, with the put-upon employee taking (read:forced to take) her lessons.

  • Awesomeness by Analysis: Her M.O. in tournaments and charity-imparted lessons. One thing separating her from Kin is her ability in adapting and observing every aspect in the playing field before imposing any movement on the field. Then, it's just decisive action taking.
    "Golf is the peaceful sport. You don't score by pushing back against an opponent. You succeed through focus and control as you navigate nature".
  • The Bet: As it turns out, Natsuki and Kin made a bet on whose approach would work better before meeting the auction winners. Natsuki wins by forfeit.
  • Cool Teacher: First thing she says to Retsuko? Admitting golf is "not everyone's cup of tea", yet she intends on making the afternoon worthwhile and fun for her. She makes good on that promise.
  • Death Glare: Gives one to Kin when he mentions "[not mind]ing watching [her butt]" as she bends to pick up his ball that sank in the lake (and tried to pawn it off as Retsuko's).
  • Good Is Not Dumb: A cheerful, smart cookie. While her eager nature upon meeting Ton and Retsuko already screams Nice Girl, she's quick to pick on ways for her day pupil to learn the basic without losing her temper once. She also stops Ton when he starts berating his employee for interrupting his shot by pointing out Kin is the one he should be yelling at (almost daring him to do so).
  • Humble Hero: Famed in Story, yet still treats everyone the same. Best exemplified in her first scene when she meets her student by walking on foot, arms stretched out in solidarity.
  • In Harmony with Nature: Her stance on how to play the game. It is, after all, more subjected to the whims of the outdoor climate than any willpower, so why fight it when you can synchronize it to your advantage?
  • Nice Girl: As part of etiquette, she's courteous with everyone upon meeting them and continues being so even as she realizes the kind of person Ton is and gets ogled and berated by Kin.
  • Opposed Mentors: Natsuki enjoys golf and encourages any student in the most patient way to take their time in every shot, think clearly about the ball's direction and avoid using brute force to push against any element interfering with the angle (especially when there's no rush). This makes Retsuko feel at ease with her and learn through experience without unnecessary pressure. On the contrary, Kin, sharing Ton's aggressiveness, encourages brute force and pressures him into making several mistakes.
  • Right Man in the Wrong Place: The only reason she was there in the first place was because Retsuko bidded higher on her to keep Ton's offer on Kin. Ironically, her teaching methods and zen attitude proves resourceful in teaching the red panda (someone who doesn't have an interest in golf) compared to Kin's punishing approach with Ton (who is the interested party, yet wouldn't even consider giving the flamingo a chance due to her gender anyway).
  • Women Are Wiser: Nice, mature and closer to earth than Kin.


Appearing in Aggretsuko: Meet Her Friends: Issue 3. One of two professional golf players giving out a free class as part of a silent auction. Ton's preferred choice for a teacher, his skills are overshadowed by his winning personality, progressive opinions and humble attitude.

  • Apathetic Teacher: He blatantly doesn't care if Ton learns as long as he's paid for the lesson.
  • The Bet: As it turns out, Kin and Natsuki made a bet on whose approach would work better before meeting the auction winners. Kin loses by Ton and tantrum.
  • Broken Pedestal: As the day progresses, Ton becomes irritated by Kin's jerkass antics, loud mouth and his less-than-impressive teaching skills. The final straw comes when Kin mocks his desire to spend time with his daughters. He later derides him as "nothing special".
  • Hate Sink: Arrogant, misogynistic and a complete asshole to everyone with no redeeming qualities.
  • I Was Beaten by a Girl: He doesn't take kindly to Natsuki beating him.
  • Jerkass: Up to Eleven. He makes Ton look like an ok-ish, sentimental guy, especially when it comes to the former's love for his daughters.
  • Shadow Archetype: Kin is basically every single negative aspect of Ton's character amplified to unbearable degrees. He's overly confident in his abilities, prefers to blame other people for his mistakes, only sees glory and money as important without any respect for golf as a sport, uses the class as tax evasion, holds over-the-top misogynistic views and derides any vulnerability or affection.

Alternative Title(s): Aggressive Retsuko