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''You've Got Mail'' is a 1998 {{romantic comedy}} featuring Creator/TomHanks and Creator/MegRyan in their third and final screen pairing (after ''Film/JoeVersusTheVolcano'' and ''Film/SleeplessInSeattle''). It was directed by Creator/NoraEphron, who co-wrote the screenplay with her sister Delia. It's loosely based on Miklós Lászlo's theatrical play ''Parfumerie'' (which had previously been adapted into the 1940 film ''Film/TheShopAroundTheCorner'', the 1949 musical film ''Film/InTheGoodOldSummertime'', and the 1963 stage musical ''Theatre/SheLovesMe'').

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''You've Got Mail'' (stylized as ''You've Got M@il'') is a 1998 {{romantic comedy}} featuring Creator/TomHanks and Creator/MegRyan in their third and final screen pairing (after ''Film/JoeVersusTheVolcano'' and ''Film/SleeplessInSeattle''). It was directed by Creator/NoraEphron, who co-wrote the screenplay with her sister Delia. It's loosely based on Miklós Lászlo's theatrical play ''Parfumerie'' (which had previously been adapted into the 1940 film ''Film/TheShopAroundTheCorner'', the 1949 musical film ''Film/InTheGoodOldSummertime'', and the 1963 stage musical ''Theatre/SheLovesMe'').

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* TheLastOfTheseIsNotLikeTheOthers: After hours of being stuck in an elevator, a group of people start talking about what they'll do when they get out. One person promises to call her mother more, another decides he'll ask his girlfriend to marry him. Patricia promises... [[ItsAllAboutMe she will get laser surgery for her eyes because she's tired of contact lenses]]. It's PlayedForDrama, as it makes clear to Joe how self-centered she is.
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''You've Got Mail'' is a 1998 {{romantic comedy}} featuring Creator/TomHanks and Creator/MegRyan in their third and final screen pairing (after ''Film/JoeVersusTheVolcano'' and ''Film/SleeplessInSeattle''). It was directed by Creator/NoraEphron, who co-wrote the screenplay with her sister Delia. It's loosely based on Miklós Lászlo's theatrical play ''Parfumerie'' (which had previously been adapted into the 1940 film ''Film/TheShopAroundTheCorner'', the 1949 musical film ''In the Good Old Summertime'', and the 1963 stage musical ''Theatre/SheLovesMe'').

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''You've Got Mail'' is a 1998 {{romantic comedy}} featuring Creator/TomHanks and Creator/MegRyan in their third and final screen pairing (after ''Film/JoeVersusTheVolcano'' and ''Film/SleeplessInSeattle''). It was directed by Creator/NoraEphron, who co-wrote the screenplay with her sister Delia. It's loosely based on Miklós Lászlo's theatrical play ''Parfumerie'' (which had previously been adapted into the 1940 film ''Film/TheShopAroundTheCorner'', the 1949 musical film ''In the Good Old Summertime'', ''Film/InTheGoodOldSummertime'', and the 1963 stage musical ''Theatre/SheLovesMe'').
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* 'TurnedOffByTheJerkass: Played with.
** Downplayed with Joe and Patricia. When they get stuck in an elevator with two other people, first, Patricia yells at Juan the service guy over the elevator emergency phone. Then, when the other two passengers are genuinely worried about their safety and discussing deep, meaningful things they would do for their loved ones if they ever got out of the elevator, Patricia is wholly focused on shallow, self-centered things. Joe breaks up with her offscreen and moves out of her place.
** Subverted with Kathleen and Frank. While they get into a fight after Frank calls Kathleen's family friend Birdie crazy for [[ItMakesSenseInContext falling in love with Generalissimo Franco]] as a young woman, Frank ends up relenting and apologizing to her, confessing he's not in love with Kathleen and has fallen in love with someone else. Kathleen, who is also not in love with Frank, forgives him and they break up amicably.
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* TangledFamilyTree: Thanks to his father and grandfather taking up with and having children with younger women, 40-something Joe has an 11-year-old half-aunt and a 4-year-old half-brother, both of whom are mistaken for his children when he takes them out for the day.

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* TangledFamilyTree: Thanks to his father and grandfather taking up with and having children with younger women, 40-something Joe has an 11-year-old half-aunt and a [[PracticallyDifferentGenerations 4-year-old half-brother, half-brother]], both of whom are mistaken for his children when he takes them out for the day.
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* StoppedDeadInTheirTracks: In one scene Joe is watching the news as he runs on a treadmill. A story about his feud with Kathleen's bookstore comes up. Having the reporter take his quote out of context was bad enough, but Kathleen's soundbite shocks him so much that he stops running and lets the treadmill pan him out of frame:
-->"I have met Joe Fox. I've heard him compare his store to a Price Club and the books in it to cans of olive oil."
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Creator/DaveChappelle, still a couple of years away from ''Chappelle's Show'', plays Joe's friend Kevin.
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* CaretakingIsFeminine: Joe Fox grew up with a string of nannies, all implied to be female. His father [[MarryTheNanny married a couple of them before divorcing them]]. His stepmother also brings Nanny Maureen along to assist Joe in case he "can't handle" watching his 4-year-old brother and 8-year-old aunt for the day, but Joe insists she take the day off, subverting the trope — in fact, it's Joe watching the kids that initially attracts Kathleen to him offline.
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* IsThatCuteKidYours: Kathleen has this reaction when introduced to Matt and Annabelle until Joe explains that Matt is his baby half-brother and Annabelle is his aunt.

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* IsThatCuteKidYours: Kathleen has this reaction when introduced to Matt and Annabelle until Joe explains that Matt is his baby 4-year-old half-brother and Annabelle is his 11-year-old aunt.
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* FictionalCounterpart: Fox Books is clearly a stand-in for Barnes & Noble or Borders, and the way it forces Kathleen's bookshop out of business is based on the real-life 1996 closure of a small Upper West Side bookstore, Shakespeare & Co., following the opening of a B&N branch in the same neighborhood.

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* FictionalCounterpart: Fox Books is clearly a stand-in for Barnes & Noble or Borders, Noble, and the way it [[spoiler: forces Kathleen's bookshop out of business business]] is based on the real-life 1996 closure of a small Upper West Side bookstore, Shakespeare & Co., following the opening of a B&N branch in the same neighborhood.
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* BittersweetEnding: Sadly, Kathleen's bookstore folds. But after a period of building a bridge between himself and Kathleen, Joe is able to bury the hatchet with her. There are mentions that she has a number of career prospects, which means she's likely to land on her feet, and she and Joe get together in the end.

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* BittersweetEnding: [[spoiler: Sadly, Kathleen's bookstore folds. But after a period of building a bridge between himself and Kathleen, Joe is able to bury the hatchet with her. There are mentions that she has a number of career prospects, which means she's likely to land on her feet, and she and Joe get together in the end.end]].
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* ActorAllusion: Tom Hanks once again playing [[Film/JoeVersusTheVolcano a guy named Joe opposite Meg Ryan]].

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no critical reception in the description. See How To Create A Works Page under "Things not to include"


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The film was a box office hit; its total lifetime gross estimated to $250,821,495. With about $116 million earned in the United States alone, it was the 14th most financially successful film of its year.



* BothSidesHaveAPoint: Inverted, it's more like "Both sides are wrong". Joe is simply a entrepreneur and isn't doing anything illegal, but his ''pride'' in taking out competing book stores left and right is unethical. And while Kathleen has good intentions trying to save her mother's bookstore, she's ''prejudiced'' thinking Fox Books is just a greedy, impersonal corporation when in reality it's a decent book store that brings people together, and in fact goes on to hire one of Kathleen's co-workers in order to make their children's department more knowledgeable.

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* BothSidesHaveAPoint: Inverted, it's more like "Both sides are wrong". Joe is simply a an entrepreneur and isn't doing anything illegal, but his ''pride'' in taking out competing book stores left and right is unethical. And while Kathleen has good intentions trying to save her mother's bookstore, she's ''prejudiced'' thinking Fox Books is just a greedy, impersonal corporation when in reality it's a decent book store that brings people together, and in fact goes on to hire one of Kathleen's co-workers in order to make their children's department more knowledgeable.



** When Kathleen sadly suspects Fox Books will put her shop out of business, she turns to her online pen pal (unknowingly turning to the very man who's threatening her business). In turn, Joe adds to the dramatic irony by offering his own competitor metaphorical teeth to [[TheDogBitesBack bite back with]] (in the form of "taking it to the mattresses").

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** When Kathleen sadly suspects Fox Books will put her shop out of business, she turns to her online pen pal pen-pal (unknowingly turning to the very man who's threatening her business). In turn, Joe adds to the dramatic irony by offering his own competitor metaphorical teeth to [[TheDogBitesBack bite back with]] (in the form of "taking it to the mattresses").



* EvilIsPetty: In Kathleen's eyes. While Kathleen and Joe are having a tiff at a dinner party (shortly after Kathleen finds out he is the part of the Fox Books hierarchy), he nonchalantly scoops some caviar off a dessert plate onto his own. Kathleen is offended by that ("That caviar is a GARNISH!"), prompting Joe to look her in the eye and wordlessly put more caviar on his plate.

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* EvilIsPetty: In Kathleen's eyes. While Kathleen and Joe are having a tiff at a dinner party (shortly after Kathleen finds out he is the part of the Fox Books hierarchy), he nonchalantly scoops some caviar off a dessert plate onto his own. Kathleen is offended by that ("That caviar is a GARNISH!"), prompting Joe to look her in the eye and wordlessly put more caviar on his plate.



* GoodCapitalismEvilCapitalism: He's an executive for a large corporate bookstore, and she's the owner of an independent community bookstore. The conflict impedes the romance, at least for awhile.

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* GoodCapitalismEvilCapitalism: He's an executive for a large corporate bookstore, and she's the owner of an independent community bookstore. The conflict impedes the romance, at least for awhile.a while.



* MeaningfulEcho: When Kathleen asks Joe's online persona how to deal with her online competitor, one of his advices is to remember that no matter what mean under-handed things she has to do to save her shop, she has to remember [[NothingPersonal it's not personal]], it's just business. Later, after Kathleen's shop is put out of business (despite her best efforts), Joe tries to apologize and brings up it wasn't personal. As though in response to her pen pal, Kathleen goes into a rant over how she thinks it's a tired and cliched excuse to say it "[[NothingPersonal wasn't personal]]" when something meaningful is taken from you. From where she stands, it would make her feel better if ''anything'' started with "being personal".

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* MeaningfulEcho: When Kathleen asks Joe's online persona how to deal with her online competitor, one of his advices advice is to remember that no matter what mean under-handed things she has to do to save her shop, she has to remember [[NothingPersonal it's not personal]], it's just business. Later, after Kathleen's shop is put out of business (despite her best efforts), Joe tries to apologize and brings up it wasn't personal. As though in response to her pen pal, Kathleen goes into a rant over how she thinks it's a tired and cliched excuse to say it "[[NothingPersonal wasn't personal]]" when something meaningful is taken from you. From where she stands, it would make her feel better if ''anything'' started with "being personal".



** When Kathleen believes she been stood up, George sees an article about the arrest of the rooftop killer and he and Christina believe that it could be him:

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** When Kathleen believes she has been stood up, George sees an article about the arrest of the rooftop killer and he and Christina believe that it could be him:



** Another, more subtle shout-out is the Kathleen's statement that she loves ''Literature/PrideAndPrejudice'', which also features the "enemies becoming a couple" plot. It's also the book that she brings to their disastrous "first" meeting.

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** Another, more subtle shout-out is the Kathleen's statement that she loves ''Literature/PrideAndPrejudice'', which also features the "enemies becoming a couple" plot. It's also the book that she brings to their disastrous "first" meeting.



* StrangeMindsThinkAlike: After her conversation with Joe in which he suggest to "go to the mattresses" (and explains it's from ''Film/TheGodfather''), Kathleen asks Frank to help her, who agrees even though he's only half-listening. When she tries to get his attention by asking if he knows what the phrase means, without missing a beat or looking up from his paper, he states, "From ''The Godfather''."
* SurprisinglyRealisticOutcome: Just because a man and a woman either knows the lead male or lead female of a comedy doesn't automatically mean they are going to somehow meet and/or start dating one another. Frank and Patricia hit it off nicely the instant they meet, but they never date or interact with each other beyond that.
** Kathleen is devastated when she learns that, for all the followers she got, her bookstore still isn't getting as much customers as Fox Books. Sometimes, David doesn't always beat Goliath, and the under dog doesn't always come out on top.
** At one point later in the story, Kathleen and Frank are each surprised that although they share much in common, they just don't click as a couple. Being alike and being compatible aren't always the same thing. She and him are even ''[[AmicableExes relieved]]'' when they come to terms that they're better off as friends than lovers.

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* StrangeMindsThinkAlike: After her conversation with Joe in which he suggest suggests to "go to the mattresses" (and explains it's from ''Film/TheGodfather''), Kathleen asks Frank to help her, who agrees even though he's only half-listening. When she tries to get his attention by asking if he knows what the phrase means, without missing a beat or looking up from his paper, he states, "From ''The Godfather''."
* SurprisinglyRealisticOutcome: Just because a man and a woman either knows know the lead male or lead female of a comedy doesn't automatically mean they are going to somehow meet and/or start dating one another. Frank and Patricia hit it off nicely the instant they meet, but they never date or interact with each other beyond that.
** Kathleen is devastated when she learns that, for all the followers she got, her bookstore still isn't getting as much customers as Fox Books. Sometimes, David doesn't always beat Goliath, and the under dog underdog doesn't always come out on top.
** At one point later in the story, Kathleen and Frank are each surprised that although they share much in common, they just don't click as a couple. Being alike and being compatible aren't always the same thing. She and him he are even ''[[AmicableExes relieved]]'' when they come to terms that they're better off as friends than lovers.



* TalkingInBed: Averted. A scene in which Tom Hanks and Meg Ryan are using their computers to chat was staged with them sitting on opposite sides of their beds, so that it could be shown in SplitScreen as if they were on the same bed. The filmmakers opted to show them in alternating takes.
* TangledFamilyTree: Thanks to his father and grandfather taking up with and having children with younger women, 40-something Joe has an 11-year old half-aunt and a 4 year old half-brother, both of whom are mistaken for his children when he takes them out for the day.

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* TalkingInBed: Averted. A scene in which Tom Hanks and Meg Ryan are using their computers to chat was staged with them sitting on opposite sides of their beds, beds so that it could be shown in SplitScreen as if they were on the same bed. The filmmakers opted to show them in alternating takes.
* TangledFamilyTree: Thanks to his father and grandfather taking up with and having children with younger women, 40-something Joe has an 11-year old 11-year-old half-aunt and a 4 year old 4-year-old half-brother, both of whom are mistaken for his children when he takes them out for the day.



* WealthyYachtOwner: Not "yacht", per se, but Joe and his father are shown to own very nice boats big enough to serve as mini-apartments after they each breakup with their girlfriends.

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* WealthyYachtOwner: Not "yacht", per se, but Joe and his father are shown to own very nice boats big enough to serve as mini-apartments after they each breakup break up with their girlfriends.



* WhatYouAreInTheDark: After Kathleen's run-in with Joe at the coffee shop (and subsequent insult), between their encounter and her online friend's absence, she reflects to him [[JerkassRealization how her words were rather cruel]] and feels sorry for saying them because it didn't feel like herself. Before he read this post, Joe was convinced that Kathleen was a unpleasant woman [[JerkWithAHeartOfJerk through and through]], and would've otherwise never spoken to her again. But seeing her apologetic words are what convince him to indirectly apologize to her, and inspires him to mend the rift between them.

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* WhatYouAreInTheDark: After Kathleen's run-in with Joe at the coffee shop (and subsequent insult), between their encounter and her online friend's absence, she reflects to him [[JerkassRealization how her words were rather cruel]] and feels sorry for saying them because it didn't feel like herself. Before he read this post, Joe was convinced that Kathleen was a an unpleasant woman [[JerkWithAHeartOfJerk through and through]], and would've otherwise never spoken to her again. But seeing her apologetic words are what convince convinces him to indirectly apologize to her, and inspires him to mend the rift between them.
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* UnseenPenPal: Joe Fox and Kathleen Kelly meet through an online chat room for New Yorkers over 30 and agree not to share anything personal about themselves. In real life, however, the two are bitter business rivals, with his big box chain store threatening to put her independent children's bookshop out of business. Joe lashes out when he discovers Kathleen is his online love but decides to befriend her and cast suspicion on his online persona, playing with the fact that he could be anyone online. [[spoiler:Kathleen is happy when Joe finally reveals himself.]]
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* MeaningfulEcho: When Kathleen asks Joe's online persona how to deal with her online competitor, one of his advices is to remember that no matter what mean under-handed things she has to do to save her shop, she has to remember [[NothingPersonal it's not personal]], it's just business. Later, after Kathleen's shop is put out of business (despite her best efforts), Joe tries to apologize and brings up it wasn't personal. As though in response to her pen pal, Kathleen goes into a rant over how she thinks it's a tired and cliched excuse to say it "[[NothingPersonal wasn't personal]]" when something meaningful is taken from you. From where she stands, it would make her feel better if ''anything'' started with "being personal".

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