Yes. This trope has been on my to do list for fixing for over a year.
There's three directions this trope is heading in, and they're only vaguely connected. Probably because of the terribly nonspecific description. (It doesn't count as definition)
Direction 1- Alice tries to get Bob to express his feelings. "And how does that make you feel
?". A valid psychology technique, often misused and mocked in fiction.
Direction 2- Alice plays the victim when Bob talks to her, interpreting what he says to be hurtful and untrue. This is like Mother in Tangled, and a bit like Umbridge. A technique of forum "debate" as well.
Direction 3- Alice is really creepy because this is the audio version of Stepford Smiler
. This is also Umbridge, where she refuses to teach any actual spells for dark arts, and instead teaches "communication". Most likely direction 2 type.