These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Award Snub: While it did garner nominations for Best Song, Sound Editing and Mixing at the Oscars, the film itself failed to get nominated for Best Animated Feature, losing it's nomination slot to...Shark Tale...
Awesome Art: For all the "dead eye" complaints this movie gets, pretty much everything else is a gorgeous CGI recreation of Christ Van Allsburg's illustration style.
Critical Dissonance: Despite the mixed reviews from critics, moviegoers loved the film for the most part. In fact, The Polar Express is one of the rare movies to receive an A+ grade from Cinemascore. Even though the film got off to a slow start ($23.3 million Friday to Sunday opening, $30.6 million since its Wednesday launch), grossing less than half as much as the second weekend of Pixar's The Incredibles, fantastic word of mouth from audiences eventually brought it to a respectable gross of $162.8 million, nearly 7 times its opening weekend (The IMAX 3D rereleases between 2005 and 2012 add another $20.6 million for a total of $183.4 million).
Not to mention in its third weekend (which was Thanksgiving weekend), the movie actually increased 24 percent over its second weekend; $19.4 million ($26.5 million over the 5-day weekend) vs $15.7 million.
On top of all that, the film has since gained a particularly strong cult following that continues to go on well after ten years of the film's release.
The film and its soundtrack combine original tunes, including ballads, children's fun songs and Christianesque pop with Christmas classics performed by the likes of Bing Crosby, Perry Como and The Andrews Sisters.
Ear Worm: "We've got it hot, hot, hot... Hot chocolate!"
A frequent criticism of the CGI in the film. Considering how they made it, by filming the actual actors performing the whole film then overlaying it digitally, this is kind of expected. Though it's a little forgivable considering that this was the first film to be animated entirely this way.
The Know-It-All boy's voice. The other children sound like real children, but he's voiced by Eddie Deezen also known as Mandark.