These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
"What do I believe in? I believe in you, Taylor Markham."
Jerkass Woobie: Hannah. Taylor was screwed up enough without Hannah distancing herself from her. And while Taylor nearly worships her, Hannah's brief appearances in the story make her seem more like a total bitch than someone who should be taking care of a kid.
Nightmare Fuel: Hannah and Webb's mother was decapitated in the car crash and Hannah saw it, Jonah killed his father because he was an abusive prick, Fitz shot Webb by accident and goes insane, Taylor nearly drowns herself, Taylor and her friend got left with a child molester as a kid, Fitz killed himself in front of Taylor... Marchetta really wasn't pulling any punches in this book.
Tear Jerker: The cat. Most of Taylor's life. What happened to Webb.