These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Broken Base: Her face run divides a lot of fans. A lot of Diva fans preferred her hammy mean girl antics while it seems more casual fans found them corny and thus felt Layla suited face better. People seem to agree that she's at least a better wrestler as a face.
Crowning Moment Of Heartwarming: It was fairly sweet of Layla to apologize for acting like such a bitch to the other Divas at Extreme Rules, where she could have possibly have been forced to leave WWE. (And it was sweet of the others to forgive her, all things considered.)
Draco in Leather Pants: Layla. As a heel she was still as spiteful and sadistic as Michelle though she often brought more comedy to the proceedings which caused the fans to love her.
Ensemble Darkhorse: Layla was a big favourite among Diva fans long before she got her push in LayCool. She was particularly loved for her mean girl persona on ECW.
Heartwarming Moments: Having turned on the man they'd been fighting over, Summer and Layla measure each other up for a long time before they seem to have a mini-dance off. Summer smiles and offers her hand to Layla in an offer for them to dance together, which Layla eventually takes her up on, beginning their friendship. See it here.
Jerkass Woobie: Layla. Sure, she's still a massive bitch, but with the way Michelle's been putting her through the wringer lately she's been wearing this beaten-puppy expression that made this troper want to give her a hug.
With Michelle McCool. Layla was unfailingly loyal and affectionate to Michelle, and they were compared to a couple breaking up, even attending couple's counciling together. They even have a Portmanteau Couple Name of sorts — LayCool.
With Summer Rae in the same vein as the above example with Michelle, starting after they both dumped Fandango and danced with each other instead of their ex-boyfriend. They, too, have a Portmanteau Couple Name, SLayers.
Narm: Pretty much anything Layla has done since turning heel in 2013. She tries to do what she did in LayCool - except it worked back in 2010 when Divas didn't have characters so fans were willing to accept anything from a Diva. Plus she had Michelle to offset her wackiness. Now in 2013 it's just embarrassing to see a woman in her mid-30s behaving like a 12-year-old girl. It's especially glaring because she's always paired with AJ who is much better at playing an OTT character.
Nightmare Fuel: Watch Layla's match with Beth Phoenix at Over The Limit. The part where Beth has Layla in the Boston Crab and Layla is screaming "please stop!" is quite disturbing to see, especially considering Beth is actually working Layla's surgically repaired leg (it's the right leg and in wrestling they normally work the left limbs) and that Layla is selling it more realistically than the theatrical way it's typically done.note Boston crab is actually a lower back submission but will sometimes be treated as a leg one anyway
Rescued from the Scrappy Heap: While not exactly a Scrappy to Diva fans (see above) Layla won over a good number of casual fans during her time in Lay Cool. When she returned from her ACL injury, she won over even more with how she had improved in the ring.