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These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Broken Base: Her face run divides a lot of fans. A lot of Diva fans preferred her hammy mean girl antics while it seems more casual fans found them corny and thus felt Layla suited face better. People seem to agree that she's at least a better wrestler as a face.
Ensemble Darkhorse: Layla was a big favourite among Diva fans long before she got her push in LayCool. She was particularly loved for her mean girl persona on ECW.
Heartwarming Moments: Having turned on the man they'd been fighting over, Summer and Layla measure each other up for a long time before they seem to have a mini-dance off. Summer smiles and offers her hand to Layla in an offer for them to dance together, which Layla eventually takes her up on, beginning their friendship. See it here.
With Michelle McCool. Layla was unfailingly loyal and affectionate to Michelle, and they were compared to a couple breaking up, even attending couple's counciling together. They even have a Portmanteau Couple Name of sorts — LayCool.
With Summer Rae in the same vein as the above example with Michelle, starting after they both dumped Fandango and danced with each other instead of their ex-boyfriend. They, too, have a Portmanteau Couple Name, SLayers.
Rescued from the Scrappy Heap: While not exactly a Scrappy to Diva fans (see above) Layla won over a good number of casual fans during her time in Lay Cool. When she returned from her ACL injury, she won over even more with how she had improved in the ring.