These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
Meet Cute: Jesse and Kate, technically, since Jesse still seems to be suffering from his amnesia. She brought him cookies on Valentine's Day and past that, it was clear neither of them knew what to do.
The Woobie: Quite a few of the npcs could be considered woobie-worthy given the situation, but some stand out more than others.
Robert Robinson. Having someone you love suffer an accident is bad enough as it is, let alone being diagnosed with DPD, but his girlfriend Sally seems convinced that she belongs in the world her mind created (with another man, no less) and refuses to communicate with Rob at all. His desperate attempts to reconnect with and help her and guide them both back to their normal life is just heartbreaking.
Dr. Ang Kwan. How does that man put up with his boss? Honestly?