These are what we call the 'YMMV items.' Things that some people find in this work. We call them 'your mileage might vary' because not everyone sees these things in the same way. This starts discussions in the trope lists, a thing we don't want. Please use the discussion page if you'd like to discuss any of these items.
YMMV: Douglas Coupland
Jerk with a Heart of Gold: Tyler. OK, he's shallow, materialistic and cheats on his girlfriend, but he's genuinely sorry for what he's done to her, and he cares a lot about his mother and siblings.