Tear Jerker / Frozen

http://static.tvtropes.org/pmwiki/pub/images/frozenannatearjerker2_7765.jpg
Do you want to build a snowman?

Frozen is one emotionally grueling and heartbreaking film. Its many tragic moments and sequences earn it a place as one of Disney's saddest and most moving ever made.

Click here to view non-canon work.

The Disney film

  • Elsa's story in general. She and Anna used to be really close until Elsa's ice powers developed and she almost killed Anna. Horrified, she cuts off their relationship and her social life until her powers were accidentally revealed and fled her kingdom in utter fear and shame.
    • In "For the First Time In Forever", Anna is enthusiastic, whereas Elsa is gloomy. She's clearly dreading this day. This really hits home when she sings her "conceal, don't feel" mantra as a counterpoint to Anna.
    • The fact that Elsa spent most of her life believing that she could very easily kill people if she even touched them, even her parents. She leaves her kingdom when her power is revealed, telling her people not to come near her. She makes a new home for herself, and Anna comes to get her, Elsa tells her to leave so she'll be safe. Sadly, she still ends up hurting her sister and the kingdom.
    • The first time in the movie Elsa touches Anna is when Anna has been frozen solid after saving her, and Elsa believes her to be dead.
    • Even during the story's happy ending, Elsa STILL looks a bit nervous displaying her powers to the public, suggesting that it will take a while before she becomes fully comfortable using her powers in front of people.
      • Word of God says she suffers from anxiety and depression. Even with the happy ending, without psychiatry and medication, she's not out of the woods yet, which puts even more of a sad note to this nervousness.
  • Anna's story too. Even though she didn't grow up with a deep-seated fear of herself, as her sister did, she still grew up alone. Throughout her childhood, we don't see her interacting with anyone but the pictures on the walls. Presumably, when her parents weren't taking care of royal matters, they were spending time with Elsa, trying to help her learn to conceal her powers. Anna, on the other hand, was left completely alone, not even knowing the secret the rest of her family knew.
    • It's implied that she spent her childhood locked inside the castle too, also not making friends, and rejected constantly by her sister/best buddy with no idea why. If her anguished question later - "What did I ever do to you?!" - is any indicator, she likely believes Elsa just started hating her one day, and despite all her attempts, she could never find out why or try to make up for it.
  • "Do You Want To Build A Snowman?"
    • To prevent Elsa's powers from causing harm to the kingdom, Agdar and Idun try to teach her to suppress them. They close all the windows and doors, shut off the castle from others, and keep the sisters in separate rooms. Anna keeps singing to Elsa to come out and play behind a locked bedroom door for years. It's shown that Anna sang for Elsa to come out and play with her when they were little kids, all the way up until she hits her mid-teens. The third time she slides by the door, when they're both older, Anna glances sadly at it and walks away.
    • "Okay, bye."
    • This is immediately followed by Elsa looking at something out of her window (possibly her sister playing), with a little half-smile, before she jumps back in horror as ice forms on the windowsill.
    • Elsa saying, "No, don't touch me! Please... I don't want to hurt you..." when her father reaches out to comfort her.
    • The death of the King and Queen. Anna continues a third verse, this time in a minor tone, as she comes back from the wake, walks up to the door to Elsa's bedroom for the umpteenth time... and sits down at the door, the last lyrics wilting into sobs. Elsa, who can remember the real reason for all this, can hear her right on the other side of the door but cannot bear to answer her. Elsa's room is covered in frost, emanating from her spot. Remembering that her power stems from her emotions, you can see how poor Elsa has been affected by all this.
    Anna: We only have each other. It's just you and me. What are we gonna do?
    • Even worse, Anna returns from the wake alone. Imagine not only not being able to comfort your little sister after a funeral for your own parents, but not even being able to go, for fear of hurting someone else you love.
    • Meanwhile, Anna is having to lead a country in mourning alone. The only remaining member of her once-close family won't even stay in a room with her. She's fifteen years old.
      • She probably knows there's something badly wrong with her sister, and would do anything to help, but for reasons withheld from her, she's been cut totally out of the loop and has no idea why Elsa is the way she is.
      • Anna shows no bitterness that she's been left alone to cope with the death of her parents. Nearly all of her verse is taken up with begging Elsa to let her give support.
    • Elsa was clearly terrified about them leaving, but they promised they'd be back in a couple of weeks. Now, thanks to the weather and through no fault of her own, Elsa lost the only people she felt remotely safe with and could trust with her secret. She has no one left but Anna, and doesn't want to hurt her again.
    • The sheer level of hopelessness in Anna's voice during the first lines she sings after her parents die. A complete opposite of the energetic, enthusiastic young Anna, even from the very start.
    Elsa? Please,
    I know you're in there...
    People are asking where you've been.
    They say "have courage", and I'm trying to.
    I'm right out here for you...
    Just let me in...
    • If you listen carefully, you can hear a sob as Elsa puts her head down at the end.
    • "It doesn't have to be a snowman..."
    • The suspended chain at the end. The entire song's meter is geared up for Elsa's response to be "yes, I do", but instead the vocals just cut off, before we see Elsa crying on the other side of the door - of course, she wanted to say that too.
  • Anna talking to Elsa at the party:
    Anna: I wish it could be like this all the time.
    Elsa: Me, too... but it can't.
    Anna: Why not?
    Elsa: It just can't!
    Anna: ...Excuse me for a minute. (walks away and starts crying, feeling dejected)
    • If you look closely, Elsa looks just as upset by this exchange as Anna, watching after her sister sadly.
    • Especially how Elsa goes from smiling fondly at first when answering her sister to a look of anguish when saying "it can't".
  • It's heavily implied that a good part of the reason why Anna wants to marry Hans so quickly is that she's afraid that she might not get another chance anytime soon, and maybe not even at all due to the isolation she's gone through for years. Hence the title "Love Is an Open Door"; all her life, Anna has looked at a closed door.
    • Some of Anna's lines in "For The First Time In Forever" (easily missed due to it being a mostly upbeat and happy song) drive this point home once you catch them.
    For the first time in forever, I could be noticed by someone!
    And I know it's totally crazy/To think I'd find romance/But for the first time in forever/At least I've got a chance!
    A chance to change my lonely world/A chance to find true love!
    I know it all ends tomorrow/So it has to be today!
    • It's made even worse by the fact that the words "a chance to change my lonely world" was, originally going to be: "a chance to leave my sister's world", where Anna blamed Elsa for it all.
  • Anna asks for Elsa's blessing for her and Hans' marriage, but she says no because Anna doesn't know Hans long enough. Anna then protests that it is true love.
    Elsa: Anna, what do you know about true love?
    Anna: More than you. All you know is how to shut people out.
    Elsa: (visually hurt but still firm) You asked for my blessing, but my answer is no.
    • When Elsa walks away, she announces, "The party's over. Close the gates." Then this exchange happens:
    Anna: Elsa, please, I can't live like this anymore!
    Elsa: (obviously in great grief) ...Then leave.
    (Anna is misty-eyed)
    Anna: What did I ever DO TO YOU?!
    • Elsa really wants Anna to leave and be safe, but Anna doesn't consider leaving. She wants her sister back.
      • It's striking in this scene how much Anna wants Elsa back in her life, when she instantly wants Hans to move in with her and her sister (to which he agrees- to Elsa's horror- 'cos, well, that's what he's like). She wants someone new in her life to have some fun, but doesn't for a moment want to move away, and feels she's been given a Sadistic Choice by Elsa when, as she sees it, she's being told to choose to either be there for sister or marry.
    • The really sad bit of this dialogue is that it's One Dialogue, Two Conversations. Elsa basically says "You can't marry a man you just met", meaning: "He's not the right guy for you. Go and spend a few more years enjoying your life, and then maybe consider settling down to find someone." Anna hears: "Go on then. If you want to live outside my rules, go with your boyfriend. Get out, betray me. I don't care if I have no sister, I'm fed up with you."
    • An easily-overlooked moment: after Elsa has fled Arendelle, Anna blames herself for what happened. Despite not ever knowing of her sister's powers before, she has walked on eggshells so much over the years that when Elsa can no longer keep her secret, Anna takes all the fault onto herself:
    Anna: It's my fault. I pushed her, so I'm the one who should go after her.
  • "Let It Go."
    • The start is all about fear and loneliness. Indeed, some of the most triumphant lines in the latter sections of the song betray a subtle yet deep-seated bitterness. Here is a webpage that explores the many complicated emotions in this song. It is indeed both triumphant and sad.
    • At "Don't let them in..." it's clear that Elsa is emulating her father, telling her never to leave her room and reveal her ice powers, and the lines of that section are a sad Call-Back to "Do you Want to Build a Snowman?" and Elsa's part of "For the First Time in Forever". It really shows how deeply her suppression has affected her, being told that such behavior was "being the good girl [she] always had to be", and how happy she is to let her abilities go.
    • Elsa unconsciously created Olaf, the embodiment of her happy childhood memories with Anna, during the song, which is mostly about how she's never going back and that the past is in the past. Just think about it. Olaf was created out of her memories of the happy times with Anna and longing for the good times they had. Marshmallow was created out of her desire to be alone and to keep Anna safe from herself. And her ice palace? That was created not only out of her desire for isolation, but her desire to be someplace she belongs, someplace where she can't hurt people and still be herself...and yet it isn't- she doesn't realize it, but she's still unintentionally hurting people, even from her ice palace.
    • It's actually more depressing if you cut the percussion and listen to the song get performed a cappella. It really drives home how lonely Elsa is up there on the North Mountain.
  • After Olaf's song about how much he's going to love summer, Kristoff states "Someone's gotta tell him", and it takes on a much more somber tone. The song itself is funny but at the same time sad. It seems like such a Tragic Dream.
  • The look on Elsa's face when she tells Anna to go home without her. Elsa cares for her little sister more than anything, but she's far too afraid of her own powers to let herself be close to her again.
  • Elsa being informed that she accidentally created an Endless Winter everywhere, and her realization that no one can be safe from her magic, and she can never truly be free. The worst part is, it completely invalidates "Let It Go."
    Elsa: I'm such a fool! I can't be free! No escape from the storm inside of me!
    Elsa: I can't control the curse!
    Elsa: Anna please, you'll only make it WORSE!
    Elsa: There's so much fear!
    Elsa: You're not safe here!
    Elsa: I CAN'T!!!
    • At the end of the song, Elsa turns around and sees Anna doubled over and visibly in pain. She jumps back and looks terrified.
    • As she sings "There's so much fear", Elsa looks at her (somewhat distorted) reflection in the ice, like she is wondering if the Duke was right about her being a monster.
    • Also, that Elsa is right when she says Anna will only make it worse. Anna is genuinely only trying to help, but her news has basically caused Elsa to have a panic attack and, as most people will tell you, telling someone who's having a panic attack not to panic is not helpful in any way.
    • Just look at Anna's expression after Elsa accidentally freezes her heart. It's downright accusatory. For the first time in forever (no pun intended), even if, apparently, for a very short amount of time, she's actively blaming her sister for what happened.
    • Or at very least, she's upset with Elsa for striking her with her ice, considering it probably hurt! But a moment later, we get yet another tearjerker of the opposite spectrum - "I'm not leaving without you, Elsa!" Despite what just happened, Anna would never dream of leaving her sister behind.
  • Anna's reaction when Hans betrays her and explains his plan. She can't believe what's going on, and when she does, can't believe what she's hearing.
    • Even more distressing, look at Anna's reaction to being asked about Hans when Olaf saves her, "I was wrong about him. It wasn't true love." "I don't even know what love is." She is still blaming herself and not Hans for what has happened. The full extent of the impact Hans' betrayal has left on Anna can be seen here. He has managed to humiliate Anna and caused her to feel ashamed of herself for how willing she was to believe he loved her. At the same time, Elsa is so emotionally distant that she feels unloved by her, too. You seriously just want to give poor Anna a hug.
    • Anna then nearly freezing to death, completely alone.
    • This also provides more depressing undertones for "Love is an Open Door". Not only was Anna afraid she might not get another chance, she was just as isolated as Elsa in her life, so she doesn't know any better. It's easy to forget given how much she just wanted to play with her sister growing up.
    • This:
    Hans (before the reveal): You said she wouldn't hurt you.
    Anna: I was wrong.
    • All this shutting out and yet Anna still cared for Elsa, though she is now implying that she has lost faith in her sister after thinking she has deliberately hurt her, both physically and emotionally with her magic. Or at very least, she's admitting her blind love for her sister caused her to overlook her sister's potential to harm her. And a moment later, she has a similar yet far worse realization about Hans.
  • Kristoff shouting "SVEN!". His best friend for years looks like he won't make it (especially when Sven tossed Kristoff away from drowning) and it takes a few seconds before Sven reappears. This brief moment is enough to make anyone cry.
  • Kristoff, much like Anna and Elsa, was an orphan who doesn't like other people very much. He falls in love with Anna but is forced to leave her with Hans, thinking his feelings are unrequited, and then comes back and sees her turned to ice. Poor guy...
  • When Anna is frozen solid. Everything goes silent. No background music, all the snow suspended in midair ... nothing but Elsa sobbing. It's so still that her crying echoes across to the castle balcony.
    • This adds another level of tearjerking to "Let It Go" when Elsa says they'll never see her cry. Notice how on the totally frozen body of Anna there are thin deposits of fine ice around her eyes. It's possible Anna's crying as well.
    • Just as Anna and Kristoff are about to reach each other, Anna sees Hans about to kill Elsa out of the corner of her eye, and with a last look at Kristoff, turns around and runs to save her sister. Once Kristoff catches up to them and takes in what just happened to Anna, he stops short and looks heartbroken, as if he's blaming himself for not telling Anna he loves her.
  • Olaf being sad. Up until now, Olaf had always been happy and cheerful. Now, he's completely devastated. It's a defining moment for him and shows he is capable of feeling upset. He truly loves Anna.
    Olaf: (sounding like he's about to cry) Anna?
  • Olaf melting as summer is restored. Luckily, Elsa fixes that.
    • Elsa had always been isolated mostly for her own protection, but interpreted it as being to protect others from her. Finding out that she's triggered an 'eternal winter' over her kingdom, and then thinking she's killed her own sister - both the very things she was trying to prevent - leaves her completely shattered. She's lived with the guilt of almost killing her sister since they were children, and was probably reminded of it every time she saw the white streak in Anna's hair. Thinking Anna is dead because of her isn't just horrible, it's her greatest fear coming true.
  • The whole nature of Agdar's relationship with Elsa is heartbreaking. You can tell that the King loves his daughter dearly, and just wants to protect her. Both try to heed the advice of Grand Pabbie the Troll (who says "Fear will be your enemy"), but they both fail so utterly and that failure is the kicker — no matter how hard they tried, the King shutting Elsa off from everyone just made her issues worse. Elsa just keeps getting more and more afraid of her powers as they grew stronger, and ultimately continued to force herself in solitude after her father's death. The fact that neither could figure out how to fix her problems no matter how hard they tried (creating a huge conflict) makes you really feel for them.
    • The situation from Pabbie's perspective. It's shown that these trolls are deeply empathetic creatures (they aren't referred as "the love experts" for nothing), so seeing so much suffering caused by not only a misinterpretation of his warning, but everything he stands for...
  • Kristoff's heart sinking when Grand Pabbie the Troll tells him that he can't heal Anna.
  • The look on Elsa's face at the party when she accidentally reveals her powers to Anna and everyone there. She shows nothing but complete horror and fear of what she has just done. Keep in mind the reason for all the neglect Elsa inflicted on Anna, from anyone in fact, is because she was too afraid of exposing her abilities and being shunned because of them. It is now hammered and Elsa just stares at everyone before suddenly rushing out of the room.
  • Even The Stinger has a whiff of happy tearjerker to it. Marshmallow tries on the tiara Elsa abandoned and reigns over the ice palace alone; this suggests Elsa can take her love with her (Olaf) and tame her anger and fear (Marshmallow) with art and beauty (the Ice Palace) but there's a part of her that will always yearn to be alone, shut off from the promise of happiness and human warmth, and who can blame her after what she has been through? On the other hand, Marshmallow can live whatever life he wishes (just like his creator), and even gets to be king of an ice palace! Maybe Elsa will come back and conjure up some brothers and sisters for him one day.
  • After accidentally and unconsciously freezing Anna's heart, Elsa tells her and Kristoff to go away; Anna, of course, is not leaving without her doing something over the Endless Winter and keeps trying to convince her sister to work it out together. Elsa's reply:
    Elsa: How!? What power do you have to stop this winter!? To stop me!?
    • Elsa remarking in the "For the First Time in Forever (Reprise)" about how she "can't control the curse". To think that Elsa went from adoring her powers and always using them to have fun with her sister to hating them to the point that she feels cursed is quite depressing. When she sings "There's so much fear!", she looks at her reflection in a nearby wall. It's as if she's starting to think that the Duke was right about her being a monster.
    • When Anna is singing the reprise at the top of the stairs (specifically "You don't have to live in fear"), Elsa's gets a pained expression on her face. She looks as if she wants to listen Anna and wants to go with her, but she's just too afraid of bringing harm to Arendelle.
  • "You... built me. Do you remember that?" That's the moment Olaf realises that his entire life was nothing more than a passing thought to Elsa. He meets his God, but she doesn't remember creating him. note 
    • You can read that scene as a positive tearjerker: arguably, she remembers just fine, she's just amazed to see Olaf alive, as she had no idea that she could create life with her powers. The way she looks down at her hands and smiles as she realizes that she can create as well as destroy is actually a very happy moment.
  • The story's conflict stems from good, kind, noble people whose well-intended actions meet with terrible consequences or are unappreciated (the King and Queen, Elsa) because they are dealing with threats they don't know how to properly deal with. Malicious, malevolent people like Hans and the Duke of Weaseltown can operate with ill intent but still for the most part come off as though they're doing the right thing. Depressing, isn't it?
  • When, as children, Elsa accidentally hits Anna, the way she screams "Anna!" is distressing. She was doing a Futile Hand Reach but an ice blast came out of her hand and struck Anna. Then she runs up to her and starts crying over her, which foreshadows Elsa crying over Anna being frozen solid. Elsa screams "Mama! Papa!".
    Elsa: (sobbing) You're okay, Anna. I've got you.
    • Although we know that Anna gets better thanks to the promotional art of her as an adult, that doesn't prevent one from believing that it could have been even worse. The music, Anna's motionlessness, and Elsa hugging her is similar to a scene of someone hugging a deceased loved one. Anna may have possibly died and her parents are quickly taking her to the trolls to revive her before it's too late.
    • It's a great source of both Adult Fear and legitimate panic for anyone who has a sibling they love dearly and would be devastated if anything bad happened to them.
    • The way the ballroom is suddenly covered in ice spikes, emanating from Elsa, also adds to the sadness of the scene, reflecting her emotional state. Additionally, it's the first time we see the darker aspects of Elsa's powers; a huge case of Mood Whiplash when compared to a few moments ago, when Elsa was shooting out snow and harmless ice.
    • Seeing the then-inert Olaf being destroyed by the spikes. Rule of Symbolism is in full effect here and it only gets worse as Elsa flees. Once she's outside, she accidentally freezes a fountain in front of her people. You can tell it stings when she sees a woman clutch her baby closer in fright, especially since the woman in question had just asked Elsa if she's alright.
      • If you look closely, when the woman asks if she's alright, you can see Elsa shake her head "no."
      • According to subtitles, she even whispered a Little "No".
  • Right before the reprise of "For the First Time In Forever" Anna reminds Elsa how close they were as children and says they can be that way again. Elsa has a flashback to when she accidentally struck Anna. She answers, "No. We can't." then turns away and tells Anna to leave.
  • The fact that Anna doesn't realize why Elsa suddenly cut all ties from her and grows up thinking Elsa no longer wants anything to do with her after having been so close up until that point.
    • This is really shown during their conversation at Elsa's coronation: Anna stands very close to her sister only to move away slightly. She seems taken aback that Elsa would initiate a conversation between them. The ensuing conversation is rather awkward and stilted on both sides. They've been apart for so long that they rarely ever get to actually be in the same room together.
  • Elsa's part in "For the First Time in Forever (Reprise)", where she claims she's fine with her self-imposed exile because she's finally herself. That has the happiest tone of all of Elsa's lines. Just realizing she's happy being completely and totally alone, away from her only family member and the life she knew just to keep them safe, it's heartbreaking.
    • After that little moment of happiness, a big Mood Whiplash: the look in Elsa's face while getting away from Anna and telling her to stay away from her because she's dangerous.
    Elsa: Just stay away and you'll be safe from me.
  • "Anna. Please go back home. Your life awaits." Elsa's expression is simply heartbreaking.
    • Elsa is basically saying "Go back to Arendelle, be queen instead of me, and marry Hans just like you wanted to." Anna doesn't want any of that. She wants her sister back.
  • When they are closing all the windows and doors, you see the girls' room. Anna and Elsa used to share a room and in the overhead shot, all of the stuff on Elsa's side of the room vanishes. Then, when Anna wants to play with Elsa, she runs to her room, only for Elsa to look away sadly and shut the door on her without a single word. This leaves Anna saddened and standing still in shock, wondering what she did wrong. (Imagine "When She Loved Me" if it could be made more depressing).
  • When Elsa wakes up in a cell after getting knocked out by the chandelier. From her "My God, What Have I Done?" when she sees outside the window to her sadly tugging on the chains holding her back.
    • When Hans tells her to stop the winter.
    Elsa: Don't you see? I can't...
    • And it gets sadder. When Elsa demands to know why he brought her here, Hans says he couldn't let them kill her. Elsa's response to this? "But I'm a danger to Arendelle." She's saying she should've been killed. In other words, Elsa became suicidal.
  • Adding to that, Elsa's reaction when Hans informs her that Anna is dead, because of her, she could only fall to her knees in absolute despair over what she believed she had done. Then Hans took that opportunity to attempt to kill her while she was at her weakest. It is possible Elsa was too overcome with grief to notice the attempt on her life behind her. On the other hand, she could have but simply didn't care anymore even though she has more than enough power to defend herself. Taken that way, since she thought Anna was dead, Elsa felt she lost any reason to continue living, even thinking she deserves to be killed for what she supposedly did to Anna.
  • Frozen and Tangled being in the same universe isn't sad on its own, but then someone decided to make this.
    • As of a reveal of Word of God on reddit, them being in the same universe does indeed fall into Tear Jerker territory. Remember how Agdar and Idun died in a storm? Where were they going? A wedding. Look at how similar the King of Arendelle is to the Queen of Corona, and the fact that Rapunzel and Eugene are at Elsa's coronation. If this confirmation further supports the theory that Rapunzel is Anna and Elsa's cousin... the King and Queen died while travelling to see the wedding of their niece, who had been abducted as a two month old and had been held captive for 18 years prior to the wedding... that revelation turns Tangled's ending into a Downer Ending when you look at it from the perspective of their sister kingdom.
      • Or, alternately, if Once Upon a Time was taken as canon, they were trying to find a way to more properly control Elsa's powers because when her aunt Ingrid had a similar loss of control over her own powers, she accidentally killed her own sister Helga.
  • At the beginning, Grand Pabbie the troll tells Elsa (who, remember, is about nine years old at this point) and her parents, "Fear will be your greatest enemy," and thinks, oh, hell, it's a great idea to accompany this with a conjured image of Elsa being killed by an angry mob. The poor girl is terrified, and buries her face in her father's chest. This is almost certainly the thing that spurs the King and Queen to isolate Elsa from others, for fear that the vision comes true,, creating an entirely new set of problems.
  • When Anna, Kristoff, and Olaf reach Elsa's ice castle, Anna noticeably hesitates to knock on the door, and when she does and it opens, she says, "It opened. That's a first." For a split second, one remembers how for thirteen years she's been knocking on Elsa's door, only to have it always stay closed, shutting her out...
  • Pulling double duty as a tear jerker and heartwarming moment, Agdar has gotten a lot of flak from viewers, who feel he is responsible for Elsa's situation. On the contrary, while the results are questionable, there is no doubt he loves Elsa in spite of everything. When he tells her "Getting upset only makes it worse, calm down!", his words may seem harsh, but the way he rushes over to her, to hold her close and reassure her that it'll all be alright in spite of the risk to his own person just drips of a concerned and conflicted parent. Given how alien the problem is (a daughter being born with unexplained ice powers) to everyone, it's understandable that not everyone would know how to deal with it.
  • During the coronation, Elsa wears her hair like her late mother.
  • Elsa fighting the Duke's men, or rather, before. When they spot her, she runs away and pleads with them, "Leave me alone!" Keep in mind up until now, Elsa had never intentionally used her powers for the purpose of doing harm to others. It's obvious she does not want to fight, but they don't leave her any choice.
  • Manipulative Bastard that he is, Hans. He spent his whole life ignored and overshadowed by his 12 older brothers, and it's been confirmed by Word of God that he indeed grew up without love, sparking his desire to take the Arendelle throne in the first place. His actions are still inexcusable, but taking his glaringly relatable backstory into account, you can't help but feel sorry for the guy anyway. Elaborated on in this analysis here.
    • This was only added to with the book A Frozen Heart, in which it is shown that his brothers, save for one, constantly belittle and bully him, ranging from verbal tirades and pranks to throwing glass at him for simply daydreaming, not to mention being pummeled, shoved in the mud or thrown off moving carts countless times; three of them even pretended he didn't exist for two years - in essence, he is the Extreme Doormat of the family. His mother loves him but is too weak to spend time with him, while his father coldly regards him as a nuisance and sends him to do horrific tasks, such as butchering villagers that fail to pay their taxes on time and "silencing" critics who are bad-mouthing the king. It's even heavily implied that he is a self-harmer, and may or may not have clinical depression. It's also stated that his original plan for taking over Arendelle wasn't even his idea, and didn't involve murder of any sort. The third oldest of his siblings and the only decent one, Lars, simply suggested a way out of his home kingdom, and planned for Hans to marry Elsa as an excuse to leave the Southern Isles and his abusive family for good, making Anna Not So Different from him in the sense that both of them wanted to use a quick marriage to escape an unfulfilling life. Unfortunately, that goal was overridden once Hans began exercising his newfound power after being left in control of Arendelle, and became more and more power-hungry until he was willing to execute Elsa. By the time the book ends, Hans is starting to regret his actions, but has done enough damage to be sent back to the Southern Isles to be humiliated and punished by his brothers, without even seeing Anna and Elsa one last time. The last time we see him in Frozen Fever, he's clearly miserable, being forced to shovel manure dressed in his princely clothes that have been ruined by all his physical labor, and if he does not return, forever without a chance to redeem himself.
  • When the King and Queen are preparing to set sail on their fateful voyage, Anna runs into their arms and gives them a big hug. Elsa, on the other hand, merely bows before them, afraid to even hold her own parents. This is also the last time she ever sees them alive, meaning she was never able to give them a farewell embrace.
  • The way Sven brays forlornly at the castle gates after Kristoff left Anna is rather sad, especially coming from a character who is otherwise mainly comic relief.
  • Pointed out by a Tumblr user: When Kristoff is yelling at the trolls that Anna is already engaged to another man during their romantic sales-pitch song to Anna regarding Kristoff. Kristoff is embarrassed by his family to be sure, but he didn't say that he didn't love Anna or didn't want to marry her, only that he can't be with her because of her prior engagement. He looks and sounds sad, frustrated, and almost desperate when he says it. He fell for Anna hard and fast, and in his eyes, it was doomed from the word "go".
http://tvtropes.org/pmwiki/pmwiki.php/TearJerker/Frozen