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Indian Butler Arc
- Agni's backstory. The son of a corrupt brahmin, he spent his life indulging himself and casually breaking the law until it came down on him. As they prepared to hang him, Soma - for no reason other than his own whim - jumped onto the gallows platform and saved his life. Agni's Undying Loyalty suddenly makes a lot of sense.
- In episode 3 of the Book of Circus, one of the Scottland Yard officers buys a bundle of flowers from a little girl because she reminds him of his daughter, Emily. Too bad the girl gets abducted by the Noah circus troupe minutes later and the policeman (and all his colleagues) get brutally murdered for trying to save the girl.
- Sebastian's genuine surprised happiness when fellow Battle Butler Agni reveals that he sees him as a friend.
- The very ending of Kuroshitsuji III: The spirits of Joker, Peter, Wendy, Jumbo, Dagger, Beast, and Doll entering what is presumably Heaven. All while Ciel and Sebastian of all people watch in near awe. Enough said.
- Alternative interpretation is that those were not the circus performers' spirits but instead hallucinations Ciel and Sebastian were having. While they still have quite the low opinion of the troupe (and humanity in general) going by their final pieces of dialogue, this makes it appear that even they believe in whatever capacity that the troupe, in death, are at peace.
- Counts as meta too, given the scene was added by one of the writing directors so that the troupe could leave on a positive note; he was prepared to delete it if Toboso didn't approve, but she was so moved (to the point of tears) by his warm feelings for the troupe that she told him to include it.
- Chapter 96.5 (That Butler, Friendly) is probably the most heart-warming thing in the manga. We get to see a little bit of the Circus members' history together when Freckles loses a tooth and, rather than letting Peter tell her that the tooth fairy isn't real, Joker and co. go out and earn a coin to give to Freckles when she wakes up. It gets even more heartwarming when Freckles uses that money to buy them all bread. They recount this story over dinner with Sebastian and Ciel on the two's first night at the circus, and it genuinely seems like the circus members have bonded with them. Becomes sad when you realize that all of these characters die brutally for a cause that was worthless in the end.
Phantomhive Manor Murders Arc
- There's one chapter where the Phantomhive three are talking about how far they've come, and how much they owe Ciel and Sebastian. Doubles as a tearjerker, because none of them have any idea that Sebastian's a demon and they're just being manipulated, but it's still touching to see how they feel.
- Father Jeremy's smile when Finny reads a play ticket, when we learn that he's actually Sebastian. Who taught Finny to read? Sebastian.
- Ciel taking in Snake, despite lying to him that he was looking for his friends when said friends had attempted to ambush Ciel's mansion and were killed by Ciel's staff. However in later chapters, it's shown that Ciel does geniunely care for Snake, such as the brief encouragement he gives to Snake when other people were mocking his appearance. Also, he told Snake to get on the rescue boats in his place.
Luxury Liner Arc
- Chapter 62 and 63 are a strange sort, mostly because it shows Ciel and Sebastian busting ass to get to where they are today. It's creepy and yet, it's rather sweet.
- Ciel gives the demon the name "Sebastian", mentioning that it was the name of his dog. It just seems funny at first, a joke at the demon's expense... until one realizes that dogs are very often loyal and faithful companions.
- Upon seeing Tanaka again, Ciel calls him "grandpa", then runs up to hug him. They're both so obviously relieved to see each other alive and safe.
- Sebastian's and Ciel's exchange at the end of chapter 65 of the manga. This is the first time we have seen Ciel being genuinely concerned about Sebastian and treating him with kindness. True, Sebastian is a demon, but the little scene at the end is very sweet nevertheless.
- In chapter 66, Ciel cheats during the egg hunt by pretending to have an asthma attack in order to distract Soma and Agni. Their reaction after losing because of his ploy? They are happy Ciel is well.
- Ciel won just to make Elizabeth happy.
Public School Arc
- In chapter 70 MacMillan going into Ciel's bed to be next to him while they have their talk.
- After learning that Ciel has been aiming for the batter's face in Cricket the crowd starts booing about blue house's poor sportmanship. How does the P4 of the oppossing team, the power based green house, respond? Greenhill gives the crowd a reason you suck speech defending Ciel's actions on the basis that aiming for someone's face requires a lot of practice and the use such underhanded tactics is just proof that blue house really is serious about the tournament winning this year.
"And at that moment, God appeared."
Emerald Witch Arc
- Chapter 91, Finny's flashback and speech to Ciel.
- The story about when Ciel gave Finny his name is really touching. Especially since having a name means so much to Finny: his name has given him a whole new identity and allowed him to become something more then a disposable test subject. "You taught me how to grow," indeed.
- Finny's backstory in the anime as well. "I just want to go outside!" And now we know why Finny's a gardener.
- When Sebastian needed to "talk" to Ciel, who was suffering some Heroic B.S.O.D. and was scared out of his mind by anyone except Finny, Finny jumped up and stood in front of the bed, refusing to let Sebastian by. Finny knows damn well how powerful Sebastian is but stood up to him anyway, just for his young master.
- In chapter 99, Sieglinde has become a Broken Bird after finding out the horrible truth and accepts Ciel's offer to kill her. However, Ciel never intended to kill her and instead convinces Sieglinde to live and use her gift to create "magical medicine" while escaping the forest with him.
- Though, it should be noted that The Queen did give Ciel a request to bring Sieglinde to her, so YMMV on whether Ciel was genuinely inspiring Sieglinde, really playing mind games with her, or really would have simply killed her had he not gotten that order.
- Chapter 103: It appears that Wolfram is going to shoot Sieglinde while she and the servants are escaping on the train (and at first glance it looks like he did), but he actually shot down Grethe in order to save Sieglinde. This is followed by him apologizing to Sieglinde about having to lie to her, even saying that it was alright if she hated everyone for what they did and that she doesn't have to forgive him.
Wolfram: "You're not a witch! You're a normal girl."
- What would have been his last words to her
- Chapter 104. It gives a small look into Wolf's past and how he was trained from a young age into becoming a cold-blooded soldier for the Germans without even being told of their intentions. He was eventually assigned to be Sieglinde's butler/possible executioner, which he initially takes as an insult to his training until he finds the little girl sleeping peacefully on top of a drawing of him and her. Wolf is reduced to tears and claims that Sieglinde had given him "color in his grey world" and swore to fight for her at all costs. This is followed by him waking up on the train with Sieglinde grasping his hand and crying over him.
- Just the idea that Sieglinde still cares for Wolfram after everything that happened. Seeing that he was specifically the one who broke her legs (albeit unwillingly) and hid the truth from her like everyone else, she could have easily turned to hatred and allowed him to die right then and there. Instead she's absolutely terrified of him dying and is willing (and able!) to perform a bullet-removal surgery on him.
- Ulterior motive or not, Ciel actually ordered Sebastian to bring Wolfram on the train so that Sieglinde would have someone to look after/protect her, especially since Ciel could have had one of the other servants take on that role.
- Chapter 106 revolves around Sieglinde and Wolfram reconnecting again once he wakes up from his injuries.
- Chapter 107: Even though Lizzie was willing to attack Ciel for what looked like him cheating on her, she went after Ciel and not Sieglinde because she believed he was the one at fault and not the girl he was with (which, in many situations like this, is not always the case). However, once everything is explained Lizzie was very quick to apologize to Ciel, not to mention it seems she has accepted Sieglinde as a friend (even giving her the nickname "Suli-Chan/Sully").
- Also in 107: Even though the etiquette lessons were needed due to the upcoming audience with the queen, it was still nice to see Soma call out Sebastian's rather harsh tutoring tactics on Sieglinde, the second time resulting in Lizzie deciding to have everyone help her along.
Blue Cult Arc
- Chapter 111: There's just something incredibly heartwarming about seeing Sebastian the Battle Butler, One-Man Army and soul-eating Demon cooing over a cat, giving it a big hug while letting it play with the silver charm, then taking it into the carriage to give it a good meal, even saying that if Ciel weren't allergic he would take the little guy home with him.
- He also briefly shows a bit of pity towards Ciel for being unable to experience the joy of a holding a cat.
- Sebastian commending Agni for having Soma's safety and wellbeing in mind when he caught on to how the duo used Soma indirectly for their latest scheme, even going as far as calling Agni "an exemplar butler".
- Chapter 126. Sweet, naive, obnoxious Soma knew all along that Ciel doesn't care for him, and that Ciel is fucked up in the head. He doesn't care- he wants to try to help nurture Ciel's potential for goodness, fully aware he might get hurt because he believes the risks are worth it.
- In what could very well been his final go, Agni showing what it truly means to be a butler by doing whatever it took, up to sacrificing his own life, to protect the life of his master, to the point that Sebastian showed proper respect for Agni's dedication for Soma.
- In episode 1 of season 2, Alois begs Claude not to leave him alone, and Claude holds Alois's face in his hands and declares he'll never leave him alone.
- Season 2 Episode 11: Alois (in Ciel's Body) asking Hannah to tell him that she loves him and give him a hug. Which he's always needed. She does both, which prompts him to cry tears of joy and say "Love is...warm, isn't it?"
- Alois's final wish results in Ciel's immortality. Aww!
- Only if the live-action movie is considered canon, but at least there is a chance that Ciel will grow up and have a family with Elizabeth before having his soul eaten. Too bad that it doesn't just end with Ciel, though.
- In the live-action movie, Sebastian feeding Shiori the antidote before she dies was almost this, until he goes on to say he only revived her because her soul wasn't dark enough and that eating it at that time would be boring/unsatisfying.
- Though, knowing that despite everything, Shiori is not that far gone yet could count as heartwarming itself.