An eleven year old girl and Kai’s best friend. She lost her parents at a young age and lives with her grandmother. Hard-working and determinate, she is also a bit of a tomboy and gets into fights with other kids who tease her about her relationship with Kai. When Kai is presumed dead by the entirety of the town, she decides to travel north, in the same direction the white carriage went off in her dreams.
- All-Loving Hero: She can make friends with anyone; children, adults, animals, flowers, ghosts, you name it.
- Armor-Piercing Slap: Delivers an epic one to Frida after she taunts her about Kai leaving her.
- Beware the Nice Ones: Doesn’t like seeing bullies picking on those younger than them and people who mistreat animals as Frida found out.
- Childhood Friend Romance: With Kai.
- Flower Motifs: Red roses.
- Friend to All Living Things
- Gray Eyes
- Heroic BSOD: She breaks down temporarily after Ragi dies.
- I Will Find You
- Identity Amnesia: The old witch with the flower garden causes her one, so she can make Gerda into her own daughter.
- In the End, You Are on Your Own: Despite all the people she meets, she still arrives at the ice castle alone.
- Leeroy Jenkins: She has a tendency to rush forward without thought. For instance, walking into a dangerous blizzard to find the place where somebody saw the white carriage.
- Ocean Awe: Has such moments as she has never seen the sea before.
- Parental Abandonment: Her father died in the war and her mother followed due to illness.
- Plucky Girl
- The Power of Love: Her love for Kai is what saves him in the end.
- Raised by Grandparents: By her grandmother Matilde.
- Red Oni, Blue Oni: Red to Kai’s Blue.
- Selfless Wish: In the “Three Walnuts” episodes, Gerda and two siblings receive walnuts from a witch that can grant any wish. She at first wants to see Kai, but then spends her wish for the younger sibling to see her deceased mother.
- Tragic Keepsake: Gerda receives Kai’s loupe at his funeral. And later Ragi’s lute.
- Trying Not to Cry: Happens every so often and usually she just can’t help herself.
- Turn Out Like Her Father: The women in her village tease Gerda about how she looks like her mother but believe she’s becoming more and more like her father with each passing day.
A twelve year old boy and Gerda’s best friend. He lives with his parents and sister right next to Gerda’s home, helping his father with his shoe-making business. Often cheerful and friendly, his personality literally changes overnight when a mirror shard enters his eye and pierces his heart. He is then taken away by the Snow Queen to her castle which sparks Gerda’s journey to find him.
Voiced by: Tooru Nakamura
A mysterious minstrel who first appears in Gerda’s hometown at the time of Kai’s disappearance. He later joins Gerda on her journey to find the Snow Queen and her friend. While he mostly keeps his business to himself, he becomes a reliable and trustworthy companion for her. He was once a distinguished commanding officer until a fateful mistake cost him the life of his subordinates, leaving only him alive
- Back from the Dead: The Snow Queen brings him back to life, which he initially isn’t too happy about.
- Badass Longcoat
- Barehanded Blade Block: Bonus points for the sword being on fire.
- But Now I Must Go: At the end he tells the Snow Queen that he will continue to travel and visit the families of his deceased men till the day he dies.
- Curb-Stomp Battle: He literally curb stomps the bandit leader who tries mugging Gerda.
- Dark and Troubled Past
- Delayed Narrator Introduction: He’s revealed about three episodes in but he doesn’t join Gerda for another ten. He stops narrating with his death (with Gerda taking over the narration) but returns to it for the final episode.
- Determinator: Not just for himself, but the lengths he goes for Gerda’s sake is admiring.
- Don't Call Me Sir: He urges Gerda to drop the honorific on him since they already know each other well enough to be considered friends.
- Gray Eyes
- A Father to His Men: He goes as far as to visit each and every single one of his men’s families.
- Heroic Sacrifice: He cuts the rope linking him and Gerda when he falls into the crevasse.
- I Am Not Him: ”I’m not Holger.”
- Missing Time: He doesn’t remember how he ended up in a cave miles away from where his men died. Just like he didn’t remember the Snow Queen saved him from dying.
- Nice Hat
- Officer and a Gentleman
- Reluctant Warrior: “Fighting doesn’t do us any good.”
- Sole Survivor: He was the only survivor of a military troop of thirty men that was forced to retreat into a snowstorm to escape from the much numbered enemy. The blizzard ran its course and wiped out every single one of them, apart from Ragi. The only reason he survived at all was because the Snow Queen saved him.
- Survivor Guilt: Mixed in with resentment against the Snow Queen.
- The Stoic
- Unwanted Revival: He chastises the Snow Queen for doing this to him, since he believes she left all of his men to die in the blizzard and now she expects him to help her. He mellows out once he realizes how much Gerda missed him.
- Vague Age: Middle-aged. Just about the only clue about it.
- Walking the Earth: Aside from entertaining people as a minstrel, he’s also visiting the loved ones of his subordinates.
- Wandering Minstrel: While he serves as the main narrator, he’s also a major character in his own right.
- Warrior Poet
Holger & Amor
A wolf and a monkey who started following Ragi around for apparently no reason and thus became his traveling companions. They are both named by Gerda later on.
- Everything's Better with Monkeys
- I Choose to Stay: Amor decides to stay with Frida.
- Meaningful Name: Gerda names the wolf after Holger, the legendary giant as she feels that he is just as strong and loyal as the giant from the folklore was. She isn’t wrong.
- Mischief Making Monkey: In contrast with Holger, Amor steals and normally doesn’t listen to either of them.
- Parrot Pet Position: Amor, when he isn’t sleeping in Gerda’s bag.
- They Have the Scent: Holger tracks down Gerda like this at one point when she wandered off into the mountains during a snowstorm.
- Undying Loyalty: Holger has this attitude toward Ragi and Gerda, such as protecting them from other wolves the entire night. So much so, he actually dives into the crevasse Ragi falls in despite potentially killing himself. Not only does he survive, but he manages to get to the ice castle by himself and save Gerda from being struck by a flaming arrow.
The Snow Queen
Voiced by: Mayo Suzukaze
A beautiful yet deadly spirit in guise of a woman who brings snow and ice at the end of each year. Seemingly cold-hearted and cruel, she takes Kai away to her castle and treats him as her guest, freezing his heart and making him forget everything about his past. She wanted to protect the boy from the shard’s influence before he would turn into an evil person and stands as the primary obstacle in the Devil’s way should he be released from his prison
- Adaptational Badass: She fights Satan.
- An Ice Person
- Big Bad: At first. Then it’s revealed she is fighting against the true Big Bad, the Devil.
- Cool Sword: Wields one in battle.
- Cannot Spit It Out: Despite Ragi blaming her for the death of his men at the time when she could really use his help, she withholds saying anything about her part of the story.
- Defrosting Ice Queen: She still has a quite icy demeanor on the outside, but she is far warmer than she is able to admit. She takes Kai away to save him from the mirror shard that could potentially hurt or control him, she genuinely did try to save Ragi’s men from the blizzard and saved him twice, later even acknowledging that by leaving him as the sole survivor caused him much pain. She was also in love with the legendary giant Holger and is still grieving and searching for him even a hundred years later, along with some implied feelings toward Ragi himself.
- Dragon Rider: When she isn’t riding in a carriage or a horse, she rides on a white Eastern dragon, particularly in the battle.
- Effortless Amazonian Lift: As she demonstrates, she is perfectly capable of carrying an unconscious Ragi who is both taller and heavier than her.
- Emotionless Girl
- Healing Factor
- Humanoid Abomination: She isn’t human and the closest thing she gets compared to is a spirit.
- The First Cut Is the Deepest: She fell in love with Holger the giant who died fighting the Devil a hundred years ago and it is implied she still hasn’t gotten over him. The Devil sees it fit to further taunt her about it.
- Icy Blue Eyes
- Lady of War: She even has her own armor.
- Love at First Sight: Possibly for Holger the giant.
- Magic Wand
- One-Woman Wail: Her leitmotif by soundtrack and in-universe. Whenever she appears, along with the aurora, people who have seen her also hear her singing.
- Pretty in Mink: Occasionally, she’s mostly seen wearing it when traveling to bring winter.
- Rapunzel Hair: It’s tied in a ponytail but it’s still down to her knees at least.
- Summon Magic: She is able to summon her horses and the white carriage when she intends to travel and even a giant dragon as her combat companion. And of course, she is the bringer of snowflakes and ice each year.
- Winter Royal Lady
Red Troll & Blue Troll
Voiced by: Tetsuo Goto & Takuma Suzuki
The Snow Queen’s subordinates, they are charged with keeping the Ice Palace
and Kai’s needs in check while she is away, desperately longing for the Queen’s approval.
Avatar of the Wind/The Devil
A mysterious man in a tuxedo who appears as the personification of the wind. He approaches Kai, seemingly wanting a friend and appears to have some sort of grudge against the Snow Queen. He is revealed to be the Devil himself who was sealed under the castle by the puzzle and wishes to bring literal Hell on Earth
Hans Alexander Holmes
Voiced by: Tomohiro Sekiguchi
An actor turned inventor who meets Gerda and Ragi after he crashed his flying machine.
- Back for the Finale: He shows up at Kai’s and Gerda’s wedding.
- Brainy Brunette
- Bungling Inventor: His inventions never seem to work. Even his second flying machine only flies for about two minutes before crashing again.
- Classy Cravat
- Eureka Moment: He has one when he sees a woman washing clothes in the river during winter and wonders how cold it must be when twisting the excess water out of it. So he builds a mangle.
- Genki Guy
- Recurring Character
- The Power of Acting: He tries to get funds from the townspeople to create a new flying machine after his unsuccessful attempts crushes all of his material, even presenting Gerda as his little sister to draw out some sympathy. He almost has it, then the elder shoots him down since he believes it’s a con.
- Why Did It Have to Be Animals: Doesn’t like animals in general, doesn’t matter which one. Although when he’s told that Holger is a wolf and not a dog, he says that’s even worse.
- Why Do You Keep Changing Jobs?: Whenever he appears, he usually has a different job. Probably to earn money for his more ambitious inventions.
The daughter of a bandit chief who longs to leave the bandits’ stronghold but is continuously thwarted by her overprotective mother. She is good friends with a great reindeer Bae.
Voiced by: Bunta Sugawara
An old great reindeer who resides with Frida. He ends up accompanying Gerda for the last part of her journey to the ice castle.
- Androcles' Lion: Frida found him dying in the snow and nursed him back to health. He remained with her, waiting for the day when he could help her back.
- Badass Grandpa: Not only is he a king, but also fought thousand battles without a single defeat.
- The Good King
- Intellectual Animal
- Not a Morning Person: He always sleeps during daytime.
- Quest Giver: He gives one to Frida to save her mother, although he goes with her alongside Gerda.
- Spirit Advisor: At one point he appears to Frida like this, to dissuade her from fighting the bandits who are trying to capture her.