An eleven year old girl and Kai’s best friend. She lost her parents at a young age and lives with her grandmother. Hard-working and determinate, she is also a bit of a tomboy and gets into fights with other kids who tease her about her relationship with Kai. When Kai is presumed dead by the entirety of the town, she decides to travel north, in the same direction the white carriage went off in her dreams.
All-Loving Hero: She can make friends with anyone; children, adults, animals, flowers, ghosts, you name it.
Selfless Wish: In the “Three Walnuts” episodes, Gerda and two siblings receive walnuts from a witch that can grant any wish. She at first wants to see Kai, but then spends her wish for the younger sibling to see her deceased mother.
Tragic Keepsake: Gerda receives Kai’s loupe at his funeral. And later Ragi’s lute.
A twelve year old boy and Gerda’s best friend. He lives with his parents and sister right next to Gerda’s home, helping his father with his shoe-making business. Often cheerful and friendly, his personality literally changes overnight when a mirror shard enters his eye and pierces his heart. He is then taken away by the Snow Queen to her castle which sparks Gerda’s journey to find him.
A mysterious minstrel who first appears in Gerda’s hometown at the time of Kai’s disappearance. He later joins Gerda on her journey to find the Snow Queen and her friend. While he mostly keeps his business to himself, he becomes a reliable and trustworthy companion for her. He was once a distinguished commanding officer until a fateful mistake cost him the life of his subordinates, leaving only him alive.
Back from the Dead: The Snow Queen brings him back to life, which he initially isn’t too happy about.
Delayed Narrator Introduction: He’s revealed about three episodes in but he doesn’t join Gerda for another ten. He stops narrating with his death (with Gerda taking over the narration) but returns to it for the final episode.
Determinator: Not just for himself, but the lengths he goes for Gerda’s sake is admiring.
Don't Call Me Sir: He urges Gerda to drop the honorific on him since they already know each other well enough to be considered friends.
Sole Survivor: He was the only survivor of a military troop of thirty men that was forced to retreat into a snowstorm to escape from the much numbered enemy. The blizzard ran its course and wiped out every single one of them, apart from Ragi. The only reason he survived at all was because the Snow Queen saved him.
Unwanted Revival: He chastises the Snow Queen for doing this to him, since he believes she left all of his men to die in the blizzard and now she expects him to help her. He mellows out once he realizes how much Gerda missed him.
Vague Age: Middle-aged. Just about the only clue about it.
Walking the Earth: Aside from entertaining people as a minstrel, he’s also visiting the loved ones of his subordinates.
Wandering Minstrel: While he serves as the main narrator, he’s also a major character in his own right.
They Have the Scent: Holger tracks down Gerda like this at one point when she wandered off into the mountains during a snowstorm.
Undying Loyalty: Holger has this attitude toward Ragi and Gerda, such as protecting them from other wolves the entire night. So much so, he actually dives into the crevasse Ragi falls in despite potentially killing himself. Not only does he survive, but he manages to get to the ice castle by himself and save Gerda from being struck by a flaming arrow.
The Snow Queen
Voiced by: Mayo Suzukaze
A beautiful yet deadly spirit in guise of a woman who brings snow and ice at the end of each year. Seemingly cold-hearted and cruel, she takes Kai away to her castle and treats him as her guest, freezing his heart and making him forget everything about his past. She wanted to protect the boy from the shard’s influence before he would turn into an evil person and stands as the primary obstacle in the Devil’s way should he be released from his prison.
Cannot Spit It Out: Despite Ragi blaming her for the death of his men at the time when she could really use his help, she withholds saying anything about her part of the story.
Defrosting Ice Queen: She still has a quite icy demeanor on the outside, but she is far warmer than she is able to admit. She takes Kai away to save him from the mirror shard that could potentially hurt or control him, she genuinely did try to save Ragi’s men from the blizzard and saved him twice, later even acknowledging that by leaving him as the sole survivor caused him much pain. She was also in love with the legendary giant Holger and is still grieving and searching for him even a hundred years later, along with some implied feelings toward Ragi himself.
Dragon Rider: When she isn’t riding in a carriage or a horse, she rides on a white Eastern dragon, particularly in the battle.
Effortless Amazonian Lift: As she demonstrates, she is perfectly capable of carrying an unconscious Ragi who is both taller and heavier than her.
The First Cut Is the Deepest: She fell in love with Holger the giant who died fighting the Devil a hundred years ago and it is implied she still hasn’t gotten over him. The Devil sees it fit to further taunt her about it.
One-Woman Wail: Her leitmotif by soundtrack and in-universe. Whenever she appears, along with the aurora, people who have seen her also hear her singing.
Pretty in Mink: Occasionally, she’s mostly seen wearing it when traveling to bring winter.
Rapunzel Hair: It’s tied in a ponytail but it’s still down to her knees at least.
Summon Magic: She is able to summon her horses and the white carriage when she intends to travel and even a giant dragon as her combat companion. And of course, she is the bringer of snowflakes and ice each year.
Hopeless Suitor: The Blue Troll is quite open about his love for the Snow Queen, but the Red Troll takes every opportunity to crush his dreams into a pulp. Especially when he explains she had a lover before.
Red Oni, Blue Oni: The Red Troll is more boisterous and the Blue Troll is considerably more naďve.
A mysterious man in a tuxedo who appears as the personification of the wind. He approaches Kai, seemingly wanting a friend and appears to have some sort of grudge against the Snow Queen. He is revealed to be the Devil himself who was sealed under the castle by the puzzle and wishes to bring literal Hell on Earth.
Hero Killer: He killed Holger the giant in the last battle with the Snow Queen a hundred years ago. He doesn’t hold back in taunting the Queen about it and how she doesn’t have anyone to help her this time.
Sealed Evil in a Can: He was held imprisoned under the ice castle, the puzzle on the floor keeping him captive. He arranged for the puzzle to break into pieces by forcing the trolls to drop the giant mirror on it.
The Power of Acting: He tries to get funds from the townspeople to create a new flying machine after his unsuccessful attempts crushes all of his material, even presenting Gerda as his little sister to draw out some sympathy. He almost has it, then the elder shoots him down since he believes it’s a con.
Why Did It Have to Be Animals: Doesn’t like animals in general, doesn’t matter which one. Although when he’s told that Holger is a wolf and not a dog, he says that’s even worse.