The protagonist of the series and the Chosen One to liberate mankind from the virtual world where the machines have imprisoned them. His real-world identity is Thomas Anderson, an office employee. He gets freed from the Matrix by Morpheus and his gang, and gradually learns about his destiny.
Anti Anti Christ, as the Matrix Reloaded revealed that the purpose of The One was actually yet another method of machines controlling Humanity -basically the One would spare some people in Zion before Zion is destroyed and then the cycle continues-, and there were several "The Ones" before Neo and his predecessor. However, Neo rejects this path, and ends up granting humanity true freedom after destroying Smith, and himself in the process.
The Obi-Wan: Fulfills every aspect except the "dying to save the hero" bit; the closest he comes to this is allowing himself to be captured so the others can escape. Neo refusing to leave him behind is one of his most important decisions.
Single Tear: At the end of Revolutions when the war ended. In a way, the prophecy did come to pass.
A member of the human resistance against the Machines and part of Morpheus' gang. It was a nasty shock to him when he was jerked out of the Matrix and forced to live in the hellish real world, leading to him becoming the Sixth Ranger Traitor, willing to doom Zion-based mankind in order to get back into the Matrix.
"All I know is that ship needs an operator. And right now that operator's me."The new operator on the Nebuchadnezzar after Tank's off-screen death, Link is Tank and Dozer's brother-in-law, married to their sister Zee. He provides comic relief for the films, often being bamboozled by Neo's powers.
Heel-Faith Turn: Link is given a religious pendant by his wife to bring him home, but he does not share her faith. By the end of the films, Link is so happy to have survived that he swears never to take it off.
Suspiciously Similar Substitute: When Marcus Chong, who played Tank in the original film, left the film after a contract dispute it was established that operator Tank had died in between the first and second film. Link, who plays much the same role, suddenly appeared as his brother-in-law.
Played By: Marcus Chong
Badass: The dude survives two lightning blasts, one to the back and one to the chest.
"We can never see past the choices we don't understand."
An Exile, a "rogue program" in the Matrix, who helps the human resistance at times with her cryptic advice. She can see into the future, but prefers her visitors to make up "their own damn minds" in deciding their actions. The Architect refers to her as the mother of the Matrix. She is possessed by Smith in Revolutions, causing him to gain powers similar to Neo's, but this ultimately proves part of his defeat.
Heel-Face Turn: At some point before the movies, she got tired of leading the Zionites of each generation into false hope and ultimately futile actions and decided to pull strings to prevent Zion from being destroyed again and cause a cease-fire between Man and Machine.
The Nth Doctor: The Oracle had two actresses during the films, Gloria Foster died and was replaced with Mary Alice. The in-universe explanation was that Rama-Khandra gave the Merovingian the Oracle's shell codes, causing her to gain a new physical appearance.
Team Mom: Not just to the Neo and Co. she is literally the Mother of the Matrix. Which is how Smith got similar powers to The One through her.
Played By: Lambert Wilson
Neo: What does he want?
Oracle: What do all men with power want? More power.
A powerful Frenchman Exile. Considering himself a businessman, the Merovingian believes in "cause and effect", is very manipulative, enjoys the finer things in life, and despises the Oracle. He has a wife named Persephone, who he often cheats on. He holds the Keymaker captive, but he is freed by Neo, Morpheus, Trinity and Persephone getting payback on him.
Calling Your Bathroom Breaks: "Please, ma cherie, I have told you. We are all victims of causality. I drank too much wine, I must take a piss."
An exiled program who appears as a middle-aged Asian man. He carries numerous keys that allow him access to the backdoors and secret passages of the Matrix. Able to unlock a door to the Architect's chamber, the Keymaker is imprisoned by the Merovingian until Neo and co. rescue him. He is gunned down by the numerous Agent Smiths.
Badass Grandpa: The Keymaker is pretty sturdy, surviving the whole car crash sequence without a scratch despite being attacked by Agents, the Twins, cops, and flung around like a toy.
Captain Obvious: When Neo meets him for the first time, he is sitting at a table in a room full of keys, while crafting another one. His words after Neo's introduction: "I am the Keymaker".
Cool Key: Take your pick. He's got a room full of them.
You do not truly know someone until you fight them.
The Oracle's bodyguard, an Exile who appears as a soft-spoken Asian man with kung fu powers. He once worked for the Merovingian, and had a few run-ins with Smith back when the latter was still part of the system.
Apologetic Attacker: Whenever he fights someone to make sure they are who they say they are, he apologizes in advance.
Dissonant Serenity: They don't get many lines, but even counting facial and body language, the most emotion they ever show is in their "We are getting aggravated" line. And even that is delivered in a Creepy Monotone.
A family of programs, Rama-Khandra and Kamala created Sati out of love but are forced to leave her in the Matrix with the Oracle, as she serves no purpose to the Machines. Going to the Merovingian for help, Rama-Khandra gives him the Oracle's shell codes, causing her to change her appearance. They meet Neo in Mobil Avenue and are taken by the Trainman to the Matrix. Rama-Khandra and Kamala return to the Machine City.
Chekhov's Gunman: Rama-Khandra appears for all of seven seconds in Reloaded, being led away from the Merovingian's table. He then disappears until Revolutions.
A program designed to smuggle Exiles in and out of the Matrix. Appearing as a dirty tramp-like man, the Trainman can teleport by leaping into the path of a train. He controls Mobil Avenue and works for the Merovingian.
A God Am I: Gives one of these speeches while kicking the crap out of Neo in his train station, as he is all-powerful in there.
Clock King: Knows exactly when trains in the Matrix are due, to the extent of being able to blindly leap in front of them to lose pursuers.
Significant Anagram: Mobil Avenue is Limbo. The Trainman himself is likely an allusion to Charon, the ferryman of the afterlife.
Vehicle Vanish: disappears behind a train this way to escape pursuit from Seraph, Morpheus and Trinity.
"What if all this, the prophecy, everything is bullshit?"
Played By: Jada Pinkett-Smith
Captain of the Logos, Niobe is Morpheus' ex-girlfriend who now is dating Commander Locke. Not a believer in Morpheus' prophecy, Niobe does however believe in Neo and lends him her ship in the third film to reach the Machine City. She is an Ace Pilot, driving the Hammer hovercraft to Zion whilst under attack from an army of Sentinels.
The head of Zion's defensive forces, Commander Locke is quite angry a lot of the time, but wants nothing more than to defend Zion from the Machines, no matter the cost. He's in a relationship with Niobe, expanding on his feud with Morpheus further.
A young redpill who was freed from the Matrix by Neo and of his own will. Now a Tagalong Kid, Kid deeply believes in Neo's ability to save mankind and is his biggest supporter. He Takes A Level In Badass in the third film to defend Zion.
Took a Level in Badass: Took up Captain Mifune's APU to cut open Zion's jammed bay doors so the Hammer could enter and light off her EMP.
Played By: Ian Bliss
A redpill who is possessed by Agent Smith in Reloaded. In the real world, the possessed Bane physically harms himself and seeks mankind's destruction. During the films, he uses an EMP to disable a small fleet of hovercraft, preventing Zion's EMP counterattack and allowing the five ships to be destroyed, then attacking Neo and Trinity aboard the Logos, blinding Neo, but he (or at least the Smith code possessing him) is then decapitated by the blind man.
Played by: Paul Goddard, Robert Taylor (Agents Brown and Jones respectively in the first film)
The Elite Mooks of the Matrix, the Agents are suited men who act as the sentinels of the computer world, hunting down and killing all redpills or potential ones. All of them wear Cool Shades and earpieces symbolizing their connection to the machine mainframe. The Agents are Implacable Men and usually defy the physics of the Matrix as redpills do. They materialize in the Matrix by possessing the bodies of bluepills, and if killed they can just do it again.
Implacable Man: Neo has a hard time dealing with Smith and his two cohorts in the first film. This is subverted in the sequels since Neo now has superpowers.
Men in Black: Well, yeah. They definitely look the part, and they're in charge of covering up glitchy programs, which, according to the Oracle, sometimes take the form of U.F.O.s.
Respawning Enemies: Since they never get killed, only the "bodies" of the bluepills they possess
Took a Level in Badass: By the second film, not only have the new Agents become more identical in appearance and aliases compaired to the first batch, their combat ability had been increased to combat Neo including intercepting some of his attacks but still not sufficient to pose an actual threat.
"It is inevitable."
"I'm going to enjoy watching you die, Mister Anderson."
The antagonist of the series. He is an Agent, a program designed to protect the Matrix from redpills - humans who will try to reveal to anyone that the Matrix is a false reality - and Exiles, programs who will endanger it. After being destroyed by Neo in the first film, Smith gains virus-like abilities and begins making endless copies of himself by taking over the bodies of the bluepills, other Agents, and even redpills.
Affably Evil: Smith has shades of this in the first film, due to his civilized and well spoken demeanor.
Faux Affably Evil: In the sequels, where he really goes off the chain and every line of dialogue that comes out of his mouth is just dripping with contempt.
Assimilation Plot: After becoming free of the System, he steadily converts the entire population of the Matrix into... himself. His motive is ambiguous and likely just expanding for the sake of expansion.
Ax-Crazy: His plans - if they are even his own, as he hints that he doesn't even know why he's doing the things he does - essentially will result in the absolute destruction of Humanity, Machines, and the Matrix, and he has a psychopathic hatred of Neo.
Dragon Ascendant: After being seemingly destroyed by Neo in the first film, he becomes a virus no longer affiliated with the Machines and plans to destroy the Matrix, the Machines, and the human race.
Evil Cannot Comprehend Good: This ultimately leads to his downfall. After defeating Neo, he asks why he still continues to fight, going into a long rant about how fighting for freedom and other morals is foolish and that love is something that only a human mind could invent. He angrily asks Neo why he insists on fighting, even though he has absolutely no chance at winning. Neo simply says, "Because I choose to." This makes Smith snap, mercilessly attacking Neo, and failing to realize that even though he can see the future he cannot understand it, making him just as blind to his fate as anyone else.
The Fatalist: This, along with Straw Nihilist, defines his outlook. "We're not here because we're free, we're here because we're not free."
Foreshadowing: His talk with Morpheus is this. At first, he essentially explains the purpose of himself and the other Agents, the origins of the Matrix, and his perspective of humanity. But after he takes his earpiece out, he seemingly begins to confide in Morpheus as to what he really wants. Notably, when the other two Agents re-enter the office whilst he still has his earpiece out, they are uncertain as to what he's been doing with Morpheus, suggesting that the earpiece is actually some manner of direct connection to the Machines - one Smith later discards entirely when he returns after his 'death'.
Mind Rape: He overwrites the brains of his victims, leaving them without personalities. On the other hand, the Machines have done this to most of the human race.
Not Quite Dead: Destroyed by Neo in the first movie, but he came back in the second.
Omnicidal Maniac: He basically wants to destroy the Matrix and Machines, in addition to the humans. He admits as early as his interrogation of Morpheus that he wants to at least escape from the Matrix, if not outright destroy it.
One-Man Army: Literally, since he is a virus in a computer program.
Removing The Earpiece: In the first film, he briefly removes it to confide in Morpheus how much he's come to hate humans (as opposed to simply performing his function like other Agents). He stops wearing it entirely in the sequels, and sends it to Neo to "thank" him for setting him "free".
Rogue Agent: After being "contaminated" by Neo, Smith refuses to be deleted and becomes a virus.
Not So Stoic: He's the only Agent to ever show emotion. Too bad it happens to be seething contempt for the human species.
Straw Nihilist: Every thing he says could count as this. But most notably are his speeches in The Matrix to Morpheus; his resurrection speech in The Matrix Reloaded; and his rage-fueled rant in The Matrix Revolutions, especially when he declares to Neo that "the purpose of life is to end."
Zombie Apocalypse: What Smith unleashes upon the world of the Matrix, from the perspective of all the bluepills.
The main antagonists of the series behind Agent Smith and all the other hostilities of the Matrix. After years of abuse at the hands of mankind, the early machines turned against their creators and eventually declared war on mankind, leaving them in ruin. They created the Matrix to use the humans as an energy source after mankind blocked out the sun, allowing the humans to live peaceful but fake lives in a computer system. The machines use Sentinels to patrol the underground passages to eliminate any redpills or Zion citizens. The machines eventually decide to destroy Zion and send an army of Sentinels to wipe it out. In the third film, Zion and the Machines make peace when Neo saves the Matrix from Agent Smith.
Cry for the Devil: How the machines were treated before their uprising was quite depressing. They even built their own civilization called Zero One, but their attempt to join the UN peacefully was downright rejected merely because they were economically better than mankind.
Kill All Humans: For a time they wanted to do this, but changed their decision when they learnt humans could be used as batteries.
Killer Robot: The Sentinels are built to destroy human enemies.
Deus Ex Machina
The leader of the Machines, and/or a mass mind temporarily formed by the Machines to talk to Neo.
Bigger Bad: Though by the time we finally see it, Smith had become a bigger threat than it, forcing it to form an Enemy Mine with Neo.
Zerg Rush: Seems to be their only method of attack.
Voiced By: Hedy Burress
The protagonist of Beyond. She is a normal teenage girl who loses her cat Yuki one day and goes out into the city to find it. She ends up in a ruined house that contains a glitch in the Matrix, which bends the laws of reality.
The protagonist of A Detective Story. Ash is a private detective hired by the Agents to locate Trinity. He takes on the case after receiving a sum of $800,000 in his bank account, and despite the horrid fates of all the other detectivesnote one had committed suicide, one had gone missing, and one had gone insane that attempted it before.
Eye Scream: Unlike Neo, Ash had his bug implanted here (in his left). Trinity removes it with a special device, somehow without destroying his eye in the process, but it is still terrifying. Like Neo, he thought it was a dream.
Face Death with Dignity: The last we see of him, he is critically wounded in a train car and surrounded by three Agents who are only moments away from shooting him to death. What does he do? He calmly points his revolver at them and lights a cigarette.
Vague Age: The voice actors, combined with the animation, lend themselves to this. While Yoko's age is clearer and the Kid's is almost stated, it's not clear for Ash. Though he appears to be in his late 20s.