- Resident EvilIntroducing
- Resident Evil 2Introducing
- Resident Evil 3: NemesisIntroducing
- Resident Evil Gun Survivor Introducing
- Resident Evil – Code: VeronicaIntroducing
- Resident Evil 0Introducing
- Resident Evil OutbreakIntroducing
- Resident Evil 4Introducing
- Resident Evil: The Umbrella ChroniclesIntroducing
- Resident Evil: DegenerationIntroducing
- Resident Evil 5Introducing
- Resident Evil: The Darkside ChroniclesIntroducing
- Resident Evil: Operation Raccoon CityIntroducing
- Resident Evil 6Introducing
- Resident Evil: DamnationIntroducing
- Resident Evil: Revelations 2 Introducing
- Resident Evil: The Marhawa Desire
- Resident Evil 7: biohazard
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Voiced by: Kirk Thornton
Jill's partner in Revelations and a relatively new BSAA agent. The year before joining the BSAA, he was a member of the Federal Bioterrorism Commission, where he got to witness the Terragrigia Panic first hand with his partner Jessica.
- Acrofatic: Mostly only his face is round, since his build is pretty much like Chris'
- An Axe to Grind: Carries an axe as his melee weapon during his present day segment.
- Big Brother Mentor: He was rather protective of Vester during the Terragrigia Incident, but he also followed the theory that rookies need a bit of "towel-snapping" in order to grow up.
- Big Guy: Big, tough, and good in a fight.
- Call-Back: He calls Raymond "Cadet," which was Raymond's rank when they were coworkers during the Terragrigia Panic.
- Disney Death: Late in the game, he falls into a raging inferno, and it really seems as if he's died. Luckily, he survives the fall, and Raymond shows up to help him escape.
- Form-Fitting Wardrobe: A wetsuit.
- Expy: He was designed to resemble Barry Burton from the first game.
- Gentle Giant: A big bear of a man who's quite friendly and moral.
- Heroic Sacrifice: Subverted, when Jill and Chris are helping him after he was shot by the traitor Jessica, a part of the platform collapses and he allows himself to fall, not wanting to slow down their escape. However, it's revealed that he survived his fall and escaped the ship, thanks in part to help from Raymond.
- Sir Swears-a-Lot: He swears much more than the other characters in Revelations.
- The Dev Team Thinks of Everything: After Jessica shoots Raymond and Raymond appears to die, Parker will refuse to go back to the Casino and the Emergency Communications Room, saying he needs to do his job, due to needing to head up to the bridge. However, you can go back to the Solanarium despite that being farther off the path than the other two areas. Both areas he refuses to go to are places where Raymond is heavily associated with.
- Too Many Belts: He's wearing a wetsuit for the mission on the Zenobia and has all his equipment strapped onto him.
Voiced by: Ali Hillis
Chris's partner in Revelations. She was an agent in the Federal Bioterrorism Commission, but following the Terragrigia incident, she joined the BSAA "to be on the right side."
- Action Girl: Jessica is ostensibly as capable as any other BSAA agent in the series, and to her credit, she survives right alongside Parker in the levels set during the Terragrigia Panic. As Chris's partner, however, she does next to nothing, and is mostly remembered for the abbreviated wetsuit she puts on when Chris's game shifts to the Zenobia.
- Ambiguously Brown: Jessica appears to be mixed race, but her last name is East Indian.
- Combat Stilettos: She wore high heels to go on a mission that would involve mountain climbing.
- Flirting Under Fire: She's capable of keeping up a breezy, vaguely flirtatious dialogue with Parker while their position is being swarmed by Hunters, and she does everything short of throwing herself at Chris while they're investigating hostile territory swarming with BOWs. Though she does literally throw herself at him at one point near the endgame.
- Friendly Sniper: Carries a large rifle in the current-day missions with Chris. Turns out that she isn't so friendly.
- Karma Houdini: In a radical departure from the series's previous plot conventions, Jessica manages to pull off a heel turn, yet also manages to survive the events of the game.
- Ms. Fanservice: Jessica's wetsuit is missing its entire right leg, which is also the leg she uses for her heel-drop in Raid Mode. In the promotional art for the home-console rerelease of Revelations, she's posing in the wetsuit with her ass out.
- The Mole: It turns out she's actually working for the Global Pharmeceudical Consortium along with Vester. She's given a sample of T-Abyss by him in a post-credits scene.
- Obfuscating Stupidity: A significant portion of "Jessica's Report" has her quietly fangirling about Chris, and she spends a large part of the game trying to get his attention. With the revelation that she was The Mole all along, it's unlikely she's as ditzy as she first comes across.
- Who Wears Short Shorts?: In the scene in the mountains, Jessica is wearing fur hat, fur jacket, fur boots and short shorts over purple tights. She complains of the cold, and Chris tells her "You should have worn your thermal underwear."
Voiced by: David Vincent
A member of the FBC also present on the Zenobia along with Parker and Jill in Revelations. Another survivor of the Terragrigia Panic. Boarded the Queen Zenobia with his partner Rachael but they become separated in an attempt to restore power to the vessel. She is ultimately claimed by the T-Abyss Virus.
- Affectionate Nickname: Parker still calls him "Cadet."
- Agent Peacock: Not a straight example of this, but he's more effeminate-looking than the rest of the male cast.
- Ambiguously Evil: His first scene in the game makes him look like an antagonist, but he spends most of his screentime as an ally. He seems to be a good guy by the end of the game, but The Stinger just makes it even more ambiguous.
- What also makes it more ambiguous is the file labeled "Mysterious Journal." If you backtrack to where the Chris dummy was later in the game, you can read it. This puts him at roughly the same ambiguity as Ada Wong, both acting as spies and being on who knows what side, but wanting to end bioterrorism all the same.
- Dead Partner: Rachael, but he's not aware of this when he first mentions her.
- Faking the Dead: Jessica shoots him while he's masquerading as Veltro and he pretends to die so he can confront her himself.
- I Can Still Fight!: Insists this, even as Parker and Jessica are escorting him to safety from a slew of Hunters.
- The Mole: Employed by O'Brian to be his informant within the FBC, as part of a plan to reveal Lansdale's involvement with Veltro (which also happens to be the real reason why he's on the Zenobia). Unfortunately it turns out that he's also employed by the same company Jessica is, and provides her with a sample of T-Abyss.
- Morality Pet: Though he turns out to be The Mole for the same people Jessica is working for, the fact that he seems to genuinely care for Parker and protects his former comrade even when it doesn't benefit him makes him come across as more sympathetic.
- New Meat: With regard to the FBC anyway. He was with the US Military before joining them, but this didn't prove experience enough for taking on bioterrorism incidents, and he was subsequently badly injured during the Terragrigia Panic.
- Double Reverse Quadruple Agent: See The Mole.
Clive R. O'Brian
Voiced by: Paul Eiding
The director of the North American BSAA during the time of Revelations. At the time, the BSAA was a small NGO with limited resources, so although O'Brian was on the ground during the incident, it was mostly as a European-dispatched "third-party observer" while the Federal Bioterrorism Commission took the lead on the rescue efforts. Was heavily involved with the Terragrigia Panic alongside FBC Director General Morgan Lansdale, who he did not see eye to eye with. One year later, O'Brian, along with agents Luciani and Jill Valentine, investigated the presence of mysterious corpses that seemed to be floating ashore on the mainland from the ruins of Terragrigia. The team would discover what would later be revealed as a sample of the t-Abyss virus within one of the carasses, and O'Brian took possession of it.At around the same time, O'Brian "lost contact" with Chris Redfield and Jessica, who were investigating a remote mountain airbase suspected of harboring Veltro terrorists. He dispatched Jill and Parker to their last known location: aboard the Queen Zenobia in the Mediterranean Sea.
- Batman Gambit: Orchestrates the return of Veltro using the abandoned ships, a disused airport and Vester, going as far to deceive his own agents to achieve this. It's all for the greater good to reveal Lansdale's involvement in Veltro.
- Cool Old Guy
- Expy: Visually, he looks almost identical to Peter Falk's portrayal of Columbo.
- Reasonable Authority Figure
- Turn in Your Badge: Resigns from his position after the events of Revelations, but is kept around as an advisor.
A member of the BSAA introduced in Revelations. A dab hand with technology and a film buff. On and off the battlefield, he and Keith Lumley were a good combination. Many of his own ideas were included in the features of the "Genesis" scanner. He himself devised and subsequently developed the characteristic headset he wore. Under Chris Redfield's suggestion, Quint and his partner Keith Lumley were assigned by Clive R. O'Brian to storm the Valkoinen Mökki Airport, one of Veltro's main hideouts, to collect any information about the Queen Zenobia in order to track their fellow comrades, Parker Luciani and Jill Valentine.
- Bash Brothers: With Keith.
- Code Name: "Jackass".
- Jerk with a Heart of Gold: Brash, loud, angry, and kinda perverted, he's basically Joe Pesci with a badge and an assault rifle. He's still basically a decent guy, though.
- Lower-Deck Episode: You occasionally get to follow Quint and Keith's mission in Northern Europe during the main Campaign, with Quint acting as the AI companion.
- Mission Control: Briefly, to Jill and Parker in Episode 6 and 7.
- Otaku / The Movie Buff: Likes to make movie references fairly regularly.
- Techno Wizard: Invented the technology behind the Genesis Scanner (which is incorporated into his headset) and scavenges data with ease from a computer found in aircraft wreckage.
Another BSAA operative introduced in Revelations. He hangs out with Quint and is a close-combat specialist. In 2005, Keith, along with his partner Quint Cetcham, was deployed by Clive R. O'Brian to infiltrate and investigate the Valkoinen Mökki Airport. There, they witnessed a Veltro agent violently mauled to death by a Farfarello B.O.W., which allowed them to obtain the key for the crashed airplane's computer. After collecting the key, they made their way to the crash site, previously visited by Jessica Sherawat and Chris Redfield.
- Bash Brothers: With Quint.
- Black Dude Dies First: Averted. He survives unlike the other examples throughout the series.
- But Not Too Black: He's one of those dudes who doesn't have an immediately identifiable ethnicity. Best guess: he's half-black, half-white.
- Code Name: "Grinder".
- Dual Wielding: He uses twin Kukris as his melee weapons.
- In the Hood: Wears a green hooded sweater under his fatigues, although it doesn't exactly make him look brooding or threatening.
- Kukris Are Kool: Uses two of 'em as his melee weaponry of choice.
- Lower-Deck Episode: Same as with Quint, but Keith is the playable character.
- Straight Man: He's this to the more goofy and outrageous Quint.
Voiced by: Mari Ueda
An F.B.C. agent sent to investigate the Queen Zenobia. She is Raymond's partner, but they got separated.Her surname comes from early marketing for the home console port, and was never revealed in the original 3DS version.
- Absolute Cleavage
- Ax-Crazy: Considering that she can still speak post-mutation, her openly expressing the desire to snack on you and occasional fits of Laughing Mad says a lot about her new mental state.
- And I Must Scream: From the note you find, she was fully aware as she transformed.
- Blinding Bangs: Her bangs cover her eyes entirely, leading to many a fan to joke that she might have survived had she been able to see.
- Dumb Blonde: In her brief appearance she wasted all her ammo, fell over, threw her gun away and (dumbest of all) she stood staring at the ooze yelling at it to stay back. You can guess how that ended.
- Dead Partner: Though the revelation that Raymond was The Mole casts doubt on the degree of his grief.
- Faux Action Girl: Despite being a trained agent, Rachel is a coward who does nothing but run away. In Raid Mode, however...
- Form-Fitting Wardrobe: It's a wetsuit.
- It Can Think: After she mutates, she uses the air-vents to ambush you and will even retreat upon taking too much fire. She also manages to retain her capability for speech.Infected Rachel: "Found you."
- I Shall Taunt You: While she stalks you through the halls, she won't shut up about her intentions to make you her dinner.
- I'll Kill You!: Utters this in her boss battle.
- Lightning Bruiser: Post-mutation, she can shrug off a ton of damage and keep going, only retreating due to the pain, and can close distance between you and her a lot faster than the other Oozes.
- Magic Pants: Even after her transformation, the part of her suit that keeps her breasts from being exposed is still perfectly there. Even when almost all the rest of the suit has been shredded.
- Never Found the Body: After you dispatch her to retrieve her key, Rachael reappears to harass you if you stray into certain parts of the ship, with her final appearance coming in Episode 10, if you head to the bridge via the guest cabins instead of the promenade deck. She is never killed in a convincingly permanent way and she's never confirmed dead.
- Plucky Girl: In Raid Mode, Rachael is surprisingly cheerful and competent, in contrast to her frightened and pessimistic nature in her short-lived role in the story.Rachael: Rachael, on the scene!
- Promoted to Playable: She wasn't playable in the original 3DS release. However, her abnormally large fanbase and the many requests to make her playable resulted in both her human and boss form being playable in the console ports.
- Stringy-Haired Ghost Girl: Rachael's dopey outfit and weird haircut appear to be a deliberate attempt to evoke the appearance of a Japanese yurei upon her mutation.
- Stripperiffic: A tight black wetsuit unzipped to below her navel, fastened above and below her breasts with extra belts to keep it from shifting that last half inch to expose a nipple.
- The Southpaw: Her last moments were written as her right arm was split in two.
- Voice of the Legion: Sports a very disturbing one post-mutation.
The head of the the Federal Bioterrorism Commission (F.B.C.) and one of the foremost names in counter-bioterrorism until it comes out that he arranged the Il Veltro attack on Terragrigia in order to consolidate his power.
- Big Bad: All the events of the game were either arranged by him or part of an attempt to expose his corruption.
- Big Good: Subverted.
- Engineered Heroics: Supplied Veltro with the T-Abyss virus and the means to disperse it so he could contain the incident and take down Veltro, consolidating his own power by proving his F.B.C. useful and necessary.
- First-Name Basis: For some reason everyone seems to treat his first name as his last name; for example, on multiple occasions he is referred to as "General Morgan" rather than "General Lansdale"; this is done in an otherwise formal manner. He is also referred to throughout the game as Morgan rather than Lansdale. It might be a symptom of the series' Japanese roots (where the surname precedes the given name), except this isn't done for any other characters.
- Headbutting Heroes: Butts heads with B.S.A.A. director Clive O'Brien over jurisdiction and methods, though it's more because he considers the B.S.A.A. a threat to his power and O'Brien rightly suspects his involvement in the Terragrigia Panic.
- Hypocrite: Claims his actions will stop Bio terrorists prevent needless deaths in the future despite collaborating with bio terrorist in the first place and destroying Terragrigia with survivor still on the island, and thats not even getting to his willingness to destroy the Queen Zenobia which would unleash the T-Abyss virus and infect 1/5 of the entire ocean just to get rid of a couple BSAA agents, causing even more needless deaths.
- Jerkass: In his first appearance, he's warned by O'Brien that his heavy-handed tactics will end up creating more terrorists than they stop. His reply is to essentially quip that's a good thing, as it means he'll have indefinite job security. Somewhat Truth in Television, as certain individuals in the same occupation have been criticized for off-the-cuff remarks expressing the same sentiment.
- Mole in Charge: And with his arrest, the F.B.C. dissolves and is mostly absorbed into the B.S.A.A.
- Non-Action Big Bad: Aside from Oswell E. Spencer, Lansdale is the only antagonist that can never be fought wether be it mutated or normal.
- Obviously Evil: Just look at him!
- Walking Spoiler
The head of the bioterrorist group Il Veltro, he was killed along with his organization following the Terragrigia Panic when the cruise ship they were on was sunk, but a video has since surfaced of him threatening to release the T-Abyss virus into the world's oceans.In reality, he survived the aftermath of the Terragrigia Panic, as you can see from the second pic.
- Attack Its Weak Point: The fleshy orb on his back and the exposed heart are his main weaknesses. Shooting him in the head also works.
- Back from the Dead: Double-subverted. The masked "terrorist" running around the Zenobia isn't actually him, but he is still alive on the Dido at the bottom of the ocean.
- Bald of Evil
- Determinator: After a full year underwater, he's still fighting his transformation and itching for revenge. He also has an outrageous amount of health when you fight him.
- Final Boss: While Morgan Lansdale is revealed to be the Big Bad of Revelations, Norman is the final obstacle that the heroes have to face in that game.
- Master of Illusion: Can fake a Teleport Spam by way of illusions, likely some form of viral Hallucinations on the people fighting him, with only the real one emitting purple smoke.
- Say My Name: "Morgan!"
- Well-Intentioned Extremist: At least compared to Morgan. Believes the world has become decadent and sinful and is trying to provoke terror to make it realize its corruption rather than destroy or profit from it.