Eight total strangers that were all within the same bar when the zombie infection hit Raccoon City. The eight of them join forces to fight the outbreak.
Kleptomaniac Hero: In lieu of actual characterization, there are hidden SP Items throughout each scenario in both games, five of which in each level are unique to your current character. Most of what's known about the Outbreak cast comes from their reactions to the SP Items, which basically comes down to what they thought was neat or interesting enough to take with them.
Voiced by: Kirk Thornton
A police officer who attempted twice to become a member of S.T.A.R.S. but failed. He's cheerful and brave, but somewhat irresponsible; he keeps cheap liquor in the fridge at the RPD, and his bar tab is apparently huge and well overdue. Kevin was a member of the unit Leon was set to join, and they only met each other once, but are amicable with one another. He has his kick ability, and a .45 handgun to start off with. File #2 grants him extra ammo at the start, and an option to use a more powerful tackle.
Awesome, but Impractical: His .45 Handgun. It has about 2/3 the strength of a Magnum, but ammo can be hard to come by. In File #2, you do start off with a fresh magazine, giving you 14 shots to begin with.
Keet: Adorable, fast, hyperactive, loves to talk a lot, crack jokes even in grave moments, and a total optimist. That is Kevin in a nut shell.
Lightning Bruiser: Kevin is the fastest character and has the second most health, but compensates for this by having a comparatively short virus gauge. Even on low difficulties, Kevin's real enemy in levels like "Decisions, Decisions" is the clock, as it's very easy for his virus gauge to run out before he reaches the final boss fight.
Noob: Kevin was pretty much the newbie-bait character. If a Kevin showed up in your online game at all, he would be a complete load about 90% of the time.
The game even recommends that Kevin is for beginners.
Voiced by: Wendee Lee
Alyssa is a reporter for a local newspaper in Raccoon City, and an acquaintance of Ben Bertolucci's. She's a physical fitness fanatic, and her SP items that don't have to do with journalism are usually health food or exercise gear. She has a handful of lockpicks to utilize, and is able to jump away from enemies in pinch situations. In File #2, she begins the game with a stun gun, which can inflict startlingly high amounts of damage at close range.
Action Girl: The most battle-oriented among the three female characters.
Too Awesome to Use: The stun gun can only be reloaded with a battery, which is a relatively rare item; its only other use is as a component for David's stun rods or time bombs. When it's fired, the stun gun instantly makes zombies crumple to the ground, but its real advantage is that it'll drop charges into an enemy at high speed as long as you hold down the button. You can empty it into a larger enemy in seconds.
Useless Useful Non-Combat Abilities: Alyssa carries four lockpicks that can be used to open various doors, drawers, and cabinets, but it takes forever unless you choose the right pick. There's no way to tell which is the right one and it changes in every scenario, difficulty, and instance.
What Happened to the Mouse?: If you play as anyone but Alyssa in "Flashback", she will be at the starting point of the scenario, but wanders away as you leave the cabin. On Easy/Very Easy, she can be found near the bridge to the hospital, claiming she's too tired to continue, and will give the player her taser. On Hard/Very Hard, she's become a zombie and attacks players on the forest path.
Voiced by: Julie Maddalena
A waitress at J's Bar, Cindy is very kind, putting others' needs before hers. She carries an herb case that allows her to carry a massive amount of medical supplies, and starts a scenario with enough herbs in the case to make two 100% mixed herbs. Cindy can duck attacks, allowing her to completely avoid almost any injury if you time it right. File #2 then provides her a bandage that prevents and recovers bleeding for anyone who equips it.
Back-Alley Doctor: She's not The Medic because George gets that title being the main doctor, but her carrying herbs make her at least this.
The Chick: In practice, Cindy's just as capable as any other character, but she's the most chick-like of the lot.
Her SP items tend to be beauty products, cosmetics, and "cute" things like dolls or a frilly apron.
Dropped a Bridge on Her: If you play as anyone else but Cindy in "Wild Things", she will appear at the starting point of the scenario. However, after the cutscene after the zombie elephant makes its appearance, she's shown to be dead when the game resumes.
Mark is a veteran of the Vietnam War, and currently employed as a security guard. Fortunately, his wife and son live outside the city. Mark is overweight but very strong, and can move objects by himself that would usually require two people, and can rear back for a more powerful melee strike (with File #2 giving him the option to do the same above and below). He has the most health of any survivor and has the ability to block.
A Friend in Need: He has a mini-storyline with Bob in "Outbreak" which progresses if the player has Mark guide him along with the rest of the group to safety. It's all for naught because Bob will either commit suicide or become a zombie.
A plumber who keeps to himself, David is very reserved and silent. He has a tool box handy, with winches he can toss at enemies to stop them, a pocket knife to use as a weapon, junk parts to repair broken firearms, and duct tape to craft two objects together to make a powerful weapon. He can also do a three hit combo with the knife, where File #2 gives him an additional hit for front, above and below. File #2 starts him off with a pipe.
All Just a Dream: His true ending in Decisions, Decisions had zombies piloting the rescue helicopter and come at him, until he wakes up to find himself in said rescue helicopter with the pilots perfectly fine.
Blood Knight: If you press the emote button after a boss fight, it becomes clear that David is not actually having that bad of a time with all this. The exceptions are the two possible bosses from "Wild Things," which he doesn't like having to kill.
Chekhov's Gun: The Underbelly scenario requires vinyl tape for one puzzle. If David has all his duct tape available, he can use that instead.
Knife Nut: When equipped with a knife, David can swing four times in succession if you push the button with the right timing. The fourth strike is a powerful backhand swing that knocks enemies flying. In File #2, bringing four David-types to spam the fourth hit is the "knife-wall" strategy, and was the most common way to cheese the last battle in "Desperate Times."
File #2 allows him to do a two swipe combo above and below.
Mr. Fanservice: David C in File #2 is just wearing a pair of leather pants with no shirt or shoes, and he lets his hair down. The women who played Outbreak didn't seem to use any other character or costume.
Mysterious Past: Little is known about him, but several of his SP Items in the first Outbreak indicate he was a juvenile delinquent.
What Happened to the Mouse?: If no one is playing as David in "End of the Road," he's briefly shown leaving the starting area. In the event the players end up leaving the sewer through the street exit, they'll find David lying dead nearby.
Voiced by: Beau Billingslea
A subway worker, Jim relies on his good luck to survive. Jim is capable of playing dead, which makes enemies ignore him as long as he stays flat on the ground. Unfortunately, while Jim is "dead," his virus gauge skyrockets. He starts off with a coin, and File #2 provides him with an additional coin as well.
Ambiguously Gay: What with that highlighted hair and wimpy attitude. He also collects shoes.
Attack! Attack! Attack!: File #2 lets him swing certain melee weapons rapidly. Useful when dealing with surrounding enemies.
The Klutz: In the true ending of Decisions, Decisions, he drops the daylight vaccine from his own hands, on a flying helicopter no less. He manages to grab it before falling off the helicopter! Thankfully, the fireman managed to save him before it got worse from there.
"Thanks! You're the best!"
Lethal Joke Character: Jim begins the game with his lucky coin. Flipping it and getting "Heads" permanently increases his critical hit rate by 15%, which stacks up to three times. If you get "Tails," however, it returns him to the standard rate. Standing around and flipping the coin until you hit "Heads" three times turns Jim into one of the single most dangerous combat characters in the game, particularly when armed with a lead pipe.
Jim's other lucky coin, which he begins with in File #2, gives a small crit bonus to any character holding it, and extends the durability of melee weapons.
When he's on the ground, Jim's virus gauge shoots up as if he's been incapacitated through damage. This can be temporarily stopped with anti-virus pills, however. More importantly, when Jim goes to play dead, he throws himself to the ground in a headlong dive, which is sometimes a more useful defensive move than playing dead would be by itself. Jim was considered a very strong character for speed runs because of this.
The Smart Guy: He's good at solving puzzles, and is usually seen carrying some crosswords.
Voiced by: Bob Buchholz
A kind doctor and recent divorcee. He manages to remain calm and polite even under stress. George's hobbies include hiking and collecting watches. He has the ability to use herbs to turn into pills to conveniently carry them in quantities, and he has the ability to deliver a counter-tackle. File #2 gives him a pill launcher, allowing him to shoot pills from a distance.
Dropped a Bridge on Him: If no one is playing George during "Decisions, Decisions," he can be found outside the entrance to the university's subway station with a fatal injury. He dies after speaking to the player and is surrounded by several healing items.
Genius Bruiser: George can launch a more powerful shoulder tackle than any other character, which makes him (of all people) the most powerful unarmed combatant in the cast.
Kleptomaniac Hero: Almost every SP Item George gets in the first Outbreak has something to do with wristwatches, which makes it look like he's obsessive-compulsive.
Combat Medic, specifically, especially in File #2. You can actually shoot other players with blue pills, healing them from a distance. The game even makes sure you lock-on to your team mates, instead of enemies.
Opposites Attract: With Cindy; she tends to adore cute animals and girly items while George finds them to be annoyingly childish.
Revive Kills Zombie: His injector can shoot pills. Anti-virus pills are capable of damaging, or killing enemies.
Simple Yet Awesome: His counter tackle is capable of doing just as much damage as Kevin's kick, and just as defensive as Cindy's duck ability, if timed properly.
If used properly, his medicine case, so he can make healing pills, hemostats (that stops bleeding), antidotes (cures poison), and anti-virus pills. All of which can be carried in quantities, instead of individually (for example, why have three green herbs that take up three item slots, when you can have three healing pills that take up one?).
A former Umbrella researcher, Yoko witnessed the attack on William Birkin and tried to get the hell out of town. Unfortunately, she didn't see the outbreak coming and wound up trapped.Yoko has the lowest health of any survivor, but her virus gauge climbs the slowest and she's got a backpack that gives her another four item slots. She also has an evasion move that, while initially seeming useless, gives her an enormous invulnerability window.
And Then Yoko Was a Zombie: If you select any other character but Yoko in "Below Freezing Point", she will appear at the starting point. After the cutscene with Monica, you later find Yoko in the control room as a zombie; how her death occurred is unknown.
Dark and Troubled Past: She was employed as a researcher for Umbrella, and was even experimented on in the development of Tyrants.
Difficult but Awesome: Yoko is the slowest character and has the least health. Her dodge is the best in the game, however, and the extra four item slots from her backpack count for a lot. Once a player learns how to master the dodge, particularly in conjunction with the quick-turn, Yoko becomes very potent. With proper preparation, she can solo bosses that any other character would struggle with.
Mark's friend and fellow co-worker. If Mark is played in Outbreak, the game starts off with him appearing to be drunk or not feeling well, and even has him stumble onto the floor. When the game begins, the player has the option to lend him a shoulder to help him out of that spot.
Driven to Suicide: If he has been escorted to the roof, he will shoot himself in front of Mark.
And Then John Was a Zombie: In harder difficulties, there is a chance he will become a zombie before he can get a gun to his head.
An Umbrella Scientist, Greg created the Thanatos Tyrant. Not wanting the corporation to mass-produce it, he began a plan to betray them, first by commissioning a Raccoon University Researcher to create a vaccine. Later, he unleashed Thanatos, who proved a grave danger to both the Umbrella Biologic Countermeasures Service and the Raccoon City survivors.
Affably Evil: He isn't antagonistic towards any of the survivors at all, but is indifferent to them getting involved with his creation, Thantos.
Mad Scientist: For a split second, he sounds reasonable, when talking about how much of a disaster the T-virus project was. Then he starts rambling about how bioweapons must be "beautiful, unique, and godlike".
The Professor: If Yoko is present, he will have a brief scene with her, commenting on how she used to be his student.
A renegade scientist working for Umbrella, Linda is making plans to escape the city when the survivors encounter her. She holds the key to curing the T-Virus, if she can be successfully brought out of town.
Video Game Cruelty Potential: In the last part of "End of the Road," if you rescue Linda but don't give her a hand, she slowly limps after you. It is possible to use her to detonate landmines.
White Sheep: Linda remains the only example in the entire series of an Umbrella researcher or scientist who isn't at least a clinical sociopath. She's genuinely helpful at all times, the obstacles she puts in your way are not her direct doing, and her survival is a net positive for both your characters and the world.
Another Umbrella scientist, Carter is a little too enthralled by the sheer power of the Tyrant.
Early-Bird Cameo: His model is recycled in "Below Freezing Point" as a survivor found in Birkin's lab.
Genre Savvy: He made sure to have a remote detonator handy in the event Mr. X turns on him. He didn't count on being sucker punched by him though.
Hoist by His Own Petard: You can't really accuse Carter of being stupid, or even malevolent; using the Tyrant to punch a way out of the labs is actually a halfway decent idea and it works up to a point. The problem is that he just won't shut up about his admiration for the Tyrant's raw power, right up until it crushes his skull.
In the wake of the attack on William Birkin, Monica murdered several of her former co-workers at Birkin's laboratory and tried to escape with some of his discoveries. It didn't go well for her.
Dark Action Girl: Was this close to escaping Birkin's laboratory, and lasted a good while in the outbreak while murdering her former co-workers along the way before her demise.
Karmic Death: She ends up getting killed by the project that she's killed several people to get.
A short blonde patrolwoman with the RPD, Rita is one of the last surviving cops in the building.
No One Gets Left Behind: She manages to get safe access away from the RPD to get some reinforcements. She comes back with a van to rescue all remaining survivors, and Marvin (despite being infected). It only takes the driver to be scared by a zombie to cause him to drive off, forcing them to leave Marvin behind.
What Happened to the Mouse?: Rita always survives the "Desperate Times" scenario, which is highly unusual for NPCs in Outbreak, and is last seen in the back of the speeding RPD van with the other survivors. She isn't mentioned again, and her escape from Raccoon City is possible but unlikely.
Go Out with a Smile: Defeating him at the end of tbe scenario has him retreat for good, and triggers an extended ending where he holds a decaying Dorthy in his arms before happily accepting fate.