Characters: Agents Of Shield SHIELD

Back to Agents of S.H.I.E.L.D. Character Index.

For the S.H.I.E.L.D. characters which mainly appear in the Marvel Cinematic Universe films, see the character sheet for the films.

Warning: Major unmarked spoilers for The Avengers, Captain America: The Winter Soldier, and Season 1 of Agents of S.H.I.E.L.D. below.

S.H.I.E.L.D.

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Pre-S.H.I.E.L.D. Civil War

    Victoria Hand 

Victoria Hand

"No single agent is that important."
Portrayed By: Saffron Burrows

A famous S.H.I.E.L.D. operations agent in charge of The Hub. She has a cold and secretive demeanor.
  • Adaptational Heroism: In the comics, Victoria Hand is a My Country, Right or Wrong type of character, which leads her to become Norman Osborn's right-hand woman, although she ends up working with the good guys after Osborn's downfall. The TV version still retains some of the comic version's less pleasant qualities, which makes it seem like she would be revealed to be a villain, but she turns out to be Good All Along.
  • Batman Gambit: Does this in "The Hub". She sends Ward and Fitz in there without an extraction plan, which hinges on either Ward and Fitz escaping themselves or, failing that, Coulson and the others finding about the extraction plan (or lack thereof, in this case) and moving in to pick them up once their job is done.
  • By-the-Book Cop: In contrast to the more pragmatic, emotional Coulson. In fact, she suspects that Coulson is HYDRA because of all the rules he breaks.
  • Character Death: Killed by Ward while trying to deliver Garret to The Fridge.
  • Commander Contrarian: Often against and obstructing most of Coulson's decisions.
  • Double Tap: After seeing someone walk away from a double gut shot, Ward puts a bullet in her chest and then two in her head to make sure she's Killed Off for Real.
  • Embarrassing Nickname: She considers the nickname "Vic" (given to her by Garrett) condescending. Hartley later refers to her by the same nickname, but Hand isn't on-screen to complain.
  • Good All Along: As Simmons is relieved to learn, she's actually hunting for HYDRA agents; however, she honestly believes that Coulson is with HYDRA.
  • Good Is Not Nice: "HYDRA won't show mercy. Neither can we."
  • Inspector Javert: She has major suspicions about Coulson's allegiance because of all the rules he's broken in past episodes.
  • Meaningful Name: Roughly translates as "winning hand."
  • Meganekko: Like her comic book counterpart, she's an attractive woman with glasses.
  • Obstructive Bureaucrat: She's unhelpful at best, although outright lying about the extraction plan is pretty awful. It's a cover for even more ruthless behavior — for example, she orders the Bus to be taken down, so she can kill everyone onboard, because she believes they're all HYDRA agents. Mostly, it serves to set her up as a Red Herring as to being The Clairvoyant — she's not.
  • Red Herring Mole: She's not the Clairvoyant, although she's set up to look like it.
  • Sacrificial Lion: The first character of note to (indisputably) die in the show; the fact that Ward is the one to kill her hammers home just how deep HYDRA influence within S.H.I.E.L.D. truly is.
  • Secret Test of Character: Her HYDRA mole act was intended as a test of loyalty. Her subordinates passed.
  • Skunk Stripe: Has a red hair stripe, like in the comics.
  • Teeth-Clenched Teamwork: With Coulson and his team, due to her "by the book" way of doing things and their more maverick tendencies.
  • Unspoken Plan Guarantee: She didn't bother giving Fitz and Ward an extraction because she thought Coulson's team wouldn't need one. It's not clear if she expected them to escape on their own or for Coulson to figure it out and rescue them, but either way Coulson wasn't happy that he wasn't told.
  • We Have Reserves: Has no problem with sending Fitz and Ward on a dangerous mission without planning an extraction for them.

     Dr. Streiten 

Dr. Streiten

Portrayed By: Ron Glass

A physician working for S.H.I.E.L.D. He knows how Coulson survived being stabbed by Loki during The Avengers.
  • My God, What Have I Done?: Is both obviously traumatized and horrified over what they had to do to bring Coulson Back from the Dead.
  • Screw This, I'm Outta Here!: He goes off the grid after Coulson confronts him about his resurrection, with not even S.H.I.E.L.D. able to find him.
  • Secret Keeper: Along with Maria Hill, he's one of two characters confirmed to know how Coulson was resurrected besides Nick Fury, who ordered it.
  • What Happened to the Mouse?: No further mention of him is made after he disappears, with his fate after HYDRA's emergence being unknown.

    Agent Mack 

Agent Mack

Portrayed By: Bodie Newcomb

A seemingly ordinary truck driver tasked with transporting Dr. Franklin Hall
  • Crouching Moron, Hidden Badass: Seems like a stereotypical redneck trucker but is actually a SHIELD agent.
  • Shout-Out: His name, Mack, and his job as a trucker are homage to Mack from Cars. Since both Marvel and Pixar are owned by Disney, this isn't surprising.
  • Space Trucker: Though he doesn't actually operate in space, he is a highly trained S.H.I.E.L.D. agent who drives a high-tech truck.
  • Vulnerable Convoy: He is attacked while transporting Dr. Hall.

    Agent Shaw 

Agent Shaw

"I'm just having a hard time killing the people we once called friends."

Portrayed By: Charles Halford

A S.H.I.E.L.D. agent undercover in Siberia.
  • The Bus Came Back: He originally seemed to be a one off character, but comes back 10 episodes later during HYDRA's attack.
  • Foreshadowing: When the audience is led to believe that he, along with Hand and her faction, are HYDRA infiltrators, he is disgusted at the order to kill Coulson's team or any other of his fellow agents. This is one of the first indications that Hand's faction is Good All Along, as a HYDRA agent would not have been so sympathetic.
  • Nose Shove: He kept the intel he gathered hidden in a USB deep inside his nose.
  • Reverse Mole: When he first appears, it's implied that he is going to torture Coulson for information but it's soon revealed that he too is a S.H.I.E.L.D. agent.
  • Torture Technician: He's undercover as an interrogator.
  • What Happened to the Mouse?: His fate since the S.H.I.E.L.D. Civil War hasn't been revealed.

    Agent Richard Lumley 

Agent Richard Lumley

Portrayed By: Boyd Kestner

A S.H.I.E.L.D. agent who went off the grid after investigating an 0-8-4 in Hunan, China.
  • Combat Pragmatist: Uses the environment of the alley while fighting May, including a wooden pallet.
  • Cyanide Pill: Was willing to take one when he was confronted by Coulson and May.
  • Secret Keeper: He's one of the only surviving people on the planet to know about the 0-8-4 from Hunan. It was Skye, and even he doesn't know the details, just that an entire village died to protect her when she was a baby.
  • Sole Survivor: Of the team that investigated the 0-8-4, with all the others being killed off one-by-one before Lumley went off the radar to avoid the same fate.

    Agent John Garrett 

Agent John Garrett

Post-S.H.I.E.L.D. Civil War

Coulson Loyalists

     The Koenig Family 
Portrayed by: Patton Oswalt

A Badass Family of S.H.I.E.L.D. Agents who report straight to the Director. Fury trusted them enough to let them know he faked his death after the HYDRA Coup and put them in charge of the secret bases he set up in case of emergencies. They rarely go out into the field, although they are more than capable should they be called to action. Although three brothers have been seen it's unknown how many of them work in S.H.I.E.L.D. or how many look alike.
  • Ambiguously Human: While Eric was human, his brothers have the exact same mannerisms as him so there's been alot of specualation on what they actually are.
  • Almighty Janitor: They mostly look after secret bases - which are used either to rebuild the organization or house weapons and tools that are only brought in as a last resort.
  • Adorkable: They really like their video games and geeking out about other badass agents.
  • Back Up Twin: We don't know exactly how many brothers there are; but we do know there's a sister somewhere. According to Trip, Billy namedrops a new twin all the time.
  • Badass Family: Being a SHIELD agent seems to be the family business.
  • Crouching Moron, Hidden Badass: They may look more like desk jockeys than secret agents but don't let that fool you - they are S.H.I.E.L.D. agents after all who report directly to Coulson (and previously Fury).
  • Heterosexual Life Partner: All of them are very close and often play Call of Duty online. They took Eric's death very hard.
  • Incorruptible Pure Pureness: Implied Trope. Fury trusted them to look after his secret bases and let them know he was faking his death.
  • Inexplicably Identical Individuals: Eric, Sam, and Billy act more like clones then brothers.
  • Mythology Gag: It's revealed that there's a Koenig sister. In the comics, Eric does have a sister, Ilsa.
  • Rules Lawyer: All of them are a strickler for the rules - and one of those rules is that you have an ID lanyard with you at all times.
  • Weapon of Choice: The Koenigs carry Walther PPKs rather than S.H.I.E.L.D.-issue Smith & Wesson M&Ps

Agent Eric Koenig

Portrayed by: Patton Oswalt

A Level Six agent in charge of "Providence", a secret base in the Canadian wilderness, set up by Nick Fury as a failsafe in case S.H.I.E.L.D. was compromised.
  • Adaptational Wimp: Comics Eric was a German Army officer who defected to the allies and joined Nick Fury's elite commando team, later becoming a veteran S.H.I.E.L.D. agent of thirty years and a close friend and ally of Fury's. In here, he's a nerdy desk jockey type. However, see Crouching Moron, Hidden Badass.
  • Adorkable: Smooth is not a word you'd use to describe him.
  • Badass Family: With his brothers and fellow S.H.I.E.L.D.agents.
  • Basement-Dweller: In a manner of speaking. While he doesn't live at home, Koenig fits the type as he is likely the only person residing in "Providence". His isolated assignment has allowed him to rack up some major time on Call of Duty with his brother.
  • Character Death: Ward kills him after he starts to uncover too much about his allegiance with HYDRA.
  • Crouching Moron, Hidden Badass: He may look more like a desk jockey than a secret agent, but don't let that fool you. He was hand picked by Fury himself to watch over a secret base. When he notices the readings are off when Ward's in the lie detector, he immediately grabs a gun and keeps pushing Ward for more direct answers to his questions regarding HYDRA, and doesn't seem scared in the slightest. He also threatened Coulson in regards to revealing Fury's survival, without flinching.
  • Fanboy: His welcoming of Coulson can be compared to Coulson's own welcoming of Captain America.
  • Geeky Turn-On: After Skye hacks the NSA's satellites, he says he understands why Ward likes her so much.
  • Incorruptible Pure Pureness: Implied Trope. If Nick Fury, someone with major trust issues, trusts him to run his super secret, if-all-else-fails base, then he's gotta be pretty darn trustworthy. Hell, he's in that VERY exclusive club that knows Fury's still alive after the events of Captain America: The Winter Soldier.
  • Mauve Shirt: He's the only person residing at Providence who hasn't been on the show up until now. Take a guess what happens.
  • Properly Paranoid:
    • Given that HYDRA just launched a coup from within S.H.I.E.L.D. itself, he's understandably reluctant to trust the rest of Coulson's team until they've been properly vetted. Notably, when he sees Skye about to call Ward, he snaps at Coulson for allowing her to call a number at a secretive army base.
    • Not only does Koenig distrust the rest of the team, he also hides from them the fact that Nick Fury's still alive, only trusting Coulson with the information. Smart call, especially since it was revealed that Ward is with HYDRA.
  • Race Lift: Presumably, since he's German in the comics and Patton Oswalt is American. There's no sign Eric retains his German heritage from the comics for the show.
  • Rules Lawyer: He's quite adamant about sticking to Fury's rules, including keeping the team besides Coulson Locked Out of the Loop about Fury's own survival. He also is willing to give Team Coulson some new clearance cards but in due time, as he is beginning to trust them. Turns out that this was a very good call on his part. Had he shared that with the entire team, HYDRA would have found out as well about Fury's survival once Skye called Ward.
  • Secret Keeper: One of the few people in the world who knows Nick Fury is alive after Captain America: The Winter Soldier.

Agent Billy Koenig

Portrayed by: Patton Oswalt

A Level Six agent in charge of "the Playground", a secret base set up by Nick Fury as a failsafe in case S.H.I.E.L.D. needed to rebuild from the ground up. His brother, Eric, is the agent who was put in charge of Providence.
  • Ambiguously Human: MIGHT be a robot. Might. Maybe.
  • Backup Twin: Although he was mentioned before appearing, there was no indication he was also a S.H.I.E.L.D. agent or Eric's twin. Which is really is just the tip of the iceberg for how surprisingly similar they are.
    • It turns out there's several Koenig brothers, with Sam Koenig appearing in a SDCC special teaser.
    • Triplett claims that Billy introduces a new brother into the mix every time they speak and that each brother is described in exactly the same way. Triplett spends a lot of time trying to rationalize it all in his head. Trip practically has a Heroic BSOD when he sees Billy and Sam together.
  • Badass Family: With his brothers and fellow S.H.I.E.L.D. agents.
  • Chekhov's Gunman: Eric mentioned that he spent most of his time playing Call of Duty with his brother, which always seemed odd since he was in a top-secret base. It's less odd when we find out said brother was also in a top-secret base.
  • Heterosexual Life Partner: With his brothers. He's very upset over Eric's death.
  • Rules Lawyer: Like his brother Eric was at Providence, Billy is stringent about maintaining regulations in the Playground, especially when it comes to the ID lanyards.
  • Suspiciously Similar Substitute: Both in-universe and out. He greets Coulson with the exact same speech as his identical twin brother.
    • Lampshaded by Fitz in the Season 2 opener "Shadows", claiming he was their new "golden boy". With Fitz not being what he was once was, Billy is the only person that has been shown that could do some of the stuff like Fitz has done.
  • Weapon of Choice: The Koenigs carry Walther PPKs rather than S.H.I.E.L.D.-issue Smith & Wesson M&Ps

Agent Sam Koenig

Portrayed by: Patton Oswalt

A Level Six Agent just like his brothers Billy and Eric. He first appered in a special SDCC 2014 video, before appearing in the show proper in "Ye Who Enter Here". He's in charge of the Theta Protocol. He has a crush on Bobbi.
  • Annoying Younger Sibling: Billy considers him this due to his fanboy reaction to getting to meet agents like May and Morse.
  • Ambiguously Human: Billy jokes that he's a robot. Well, at least, Trip THINKS he's joking...
  • Back Up Twin: Looks just like his brothers.
  • Badass Family: With his brothers and fellow S.H.I.E.L.D. agents.
  • Early-Bird Cameo: First appears in a promotional video for season 2 at San Diego Comic-Con in July 2014, before finally appearing in the show proper on the December 2nd episode "Ye Who Enter Here".
  • Has a Type: Sam is explicitly attracted to women who can kick ass.
  • Heterosexual Life Partner: With his brothers. He's very upset over Eric's death.
  • Secret Keeper: It is revealed in "Scars" that he was in on Coulson's Theta Protocol.
  • Weapon of Choice: The Koenigs carry Walther PPKs rather than S.H.I.E.L.D.-issue Smith & Wesson M&Ps

    Idaho 

Idaho

Portrayed by: Wilmer Calderon

Idaho is a mercenary Coulson recruits to combat HYDRA and is teammates with Hartley and Hunter.

    Agent Noelle Walters 

Agent Noelle Walters

Portrayed by: Melanie Cruz

An agent in charge of a S.H.I.E.L.D. team in the Netherlands.

"Real" S.H.I.E.L.D

     "Real" S.H.I.E.L.D in General 

A splinter cell of S.H.I.E.L.D., formed on the day S.H.I.E.L.D. fell. Nick Fury gave Bobbi Morse an order to sink the Iliad, a S.H.I.E.L.D. aircraft carrier, to prevent HYDRA from getting the cargo. She refused to follow through because she would have had to sacrifice the loyal S.H.I.E.L.D agents still onboard. Against all odds, they took back the ship and then picked up survivors from the S.H.I.E.L.D. academy. Reasoning that Nick Fury's autocratic leadership style and secret-keeping is what led to S.H.I.E.L.D.'s downfall, they decided to rebuild it on the principles of democratic leadership and transparency. Distrusting Coulson for his loyalty to Fury and exposure to alien influence, they kept themselves hidden and sent moles to infiltrate his team, gathering intel to prepare to seize control from him.
  • Accomplice by Inaction: They haven't really done anything against HYDRA, focusing all of their resources on stopping Coulson. The members always deflect when anyone from Coulson's team brings up HYDRA.
  • Broken Pedestal: None of them have any respect for Nick Fury after the HYDRA Coup. In fact their organization began with Bobbi disobeying Fury's orders.
  • Conflict Ball: They refuse to talk to Coulson about their misgivings over his leadership style, instead opting to plant moles on his team and then essentially hijack control of the organization when they believe he must be stopped.
  • Fantastic Racism: They really don't like gifted people — in fact, they fear Coulson is forming an army of them.
  • Hazy Feel Turn: Although they stopped following Fury's orders they still have good intentions, but their heavy-handed methods and hypocrisy don't make them very trustworthy.
  • Heel-Face Turn: They unite with Team Coulson in "Scars", serving as the successor to the council that had guided Fury.
  • Hero of Another Story: Their version of what happened post HYDRA Coup is that while Coulson ran around hunting alien artifacts in order to raise a Gifted army for his alien handlers, they scrambled to save as many of their fellow agents as possible. In truth, Coulson was in the progress of checking bases for survivors before Talbot forced him on the run. With limited resources, he decided to refocus his efforts on stopping Garrett. It wasn't until Fury gave him the assignment to rebuild S.H.I.E.L.D. that he had the means to search for survivors.
  • Hypocrite:
    • They claim to value transparency but they're even more secretive than Coulson is. They also make claims of wanting to resolve the situation amicably but actively avoided any attempts to work things out with him rationally, jumping straight to force on flimsy pretenses.
    • They believe Fury's secret-keeping is why S.H.I.E.L.D. fell, ignoring or unaware that HYDRA's infiltration was a systemic problem from S.H.I.E.L.D.'s very inception at the beginning of the Cold War. Whatever Fury's role in HYDRA's endgame, Fury is at best one link in a very long chain, and they're ignoring HYDRA to focus on him.
  • I Reject Your Reality: When somebody brings up the fact that Coulson was hunting alien artifacts so HYDRA didn't get them first, they always twist the facts around so that the HYDRA factor is inconsequential.
  • Know When to Fold 'Em: After "The Dirty Half Dozen", they quickly fold themselves into Coulson's command structure. Implicitly, knowing that he has both Nick Fury and the Avengers (through Hill) on his side made them reconsider any further hostilities.
  • The Omniscient Council of Vagueness: They're led by a board of operatives with Gonzales as the chairman.
  • Villain Has a Point: For all their hypocrisy, Coulson admits they do have legitimate points over concerns about any negative effects of the GH serum might have on him, and that there are flaws in his leadership style.
  • Wham Line:
    Gonzales: You have your orders, Agent Morse. This is not a democracy.
    Bobbi: Maybe it should be.
  • Wrong Genre Savvy: They think Coulson is an alien sleeper agent building up a stockpile of gifted soldiers who is bringing S.H.I.E.L.D. to ruin, and that they are the heroes who must come in and stop him before it's too late.

    Commander Robert Gonzales 

Commander Robert Gonzales

Portrayed By: Edward James Olmos

The commanding officer of the S.H.I.E.L.D. aircraft carrier Iliad. After S.H.I.E.L.D.'s fall during the events of Captain America: The Winter Soldier, he took it upon himself to reorganize whatever parts of the organization Coulson or Talbot hadn't touched into a new S.H.I.E.L.D. — the "real" S.H.I.E.L.D., as he calls it. Believing Coulson can't be trusted due to being brought back to life by alien tech, he seeks to remove Coulson from power and reform S.H.I.E.L.D. into what he thinks it should be. He has notable dislike of Gifted people and appears more focused on consolidating S.H.I.E.L.D. under one banner than fighting HYDRA.
  • Accomplice by Inaction: Subtly called on this by May, who accuses him of going on a witch hunt instead of fighting HYDRA like they should be doing. It's worth noting that Gonzales deflects whenever a member of Coulson's team brings up HYDRA.
  • Ancestral Weapon: Possesses a pistol which belonged to his grandfather and was used in combat in the Second World War.
  • Arc Villain: After Whitehall dies and with HYDRA crippled, he takes center stage in the second half of Season Two. Until Jiaying kills him.
  • Badass Mustache: Dugan would be proud.
  • Big Bad: Takes this position for the second half of Season Two. He's the creator of his own S.H.I.E.L.D., has Mack and Bobbi infiltrate Coulson's S.H.I.E.L.D., with plans to take Coulson out if he has to on the table. However, he forms an alliance with Coulson. Shame it doesn't save him from getting murdered by Jiaying.
  • Big Bad Ensemble: With Dr. List in the second half of Season Two. Could be considered in one retroactively with Whitehall and Cal in the first half, as he sent Isabelle, Mack and Bobbi to infiltrate Coulson's team, but his endgame doesn't kick in until much later.
  • Big Good: Inversely to the above, he's this for the "real" S.H.I.E.L.D., as he is a Reasonable Authority Figure who guides them through their darkest times.
  • Bitch in Sheep's Clothing: He tries to come across as a Reasonable Authority Figure, but he proves himself hypocritical and racist in short order. Any attempt to call him on this is ignored. Furthermore, despite being part of a more democratic S.H.I.E.L.D. and claiming that he doesn't want to be in charge, he shows visible annoyance when the majority opinion turns against how he wants to do things.
  • Broken Pedestal:
    • His view of Coulson, after the latter's resurrection. He feels that Coulson's judgment has been fatally impaired by the GH serum and is aiming to eliminate the "problem" permanently.
    • Goes for him, as well. Both times he's tried to introduce himself to members of Coulson's team (Coulson himself, then FitzSimmons), they immediately point out that they know exactly who he is and respect his reputation, which only makes the current situation that much worse.
    • Bobbi is also starting to clash with him, as his blatant Fantastic Racism and willingness to sacrifice Coulson's team conflicts with her more idealistic view on the situation.
  • Canon Foreigner: He doesn't have a comic counterpart although he does share many similarities with Maria Hill as she was portrayed in Civil War.
  • Commanding Coolness: His title is Commander Gonzales, and he commands S.H.I.E.L.D.'s aircraft carrier, the Iliad.
  • Cool Old Guy: As antagonistic as he is towards Coulson, he gives off this vibe because he's a proven badass played by Edward James Olmos.
  • The Chains of Commanding: Gonzales does not seem to be very happy with what he's forced to do due to his position as Director of "real" S.H.I.E.L.D. At the same time, however, he also doesn't like to be questioned on his methods.
  • Decomposite Character: His way of running S.H.I.E.L.D., down to how they view superhumans and extraterrestrials, is eerily similar to Maria Hill's run as director of S.H.I.E.L.D. during the Civil War storyline.
  • Enemy Mine: In "The Dirty Half Dozen", he teams up with Coulson to take down HYDRA's remnant forces.
  • Entitled Bastard: As part of his insistence that his S.H.I.E.L.D. is the real one, he expects Coulson and his team to extend him courtesies he pointedly refuses to show them, and is trying to paint the situation as them betraying S.H.I.E.L.D. by following Coulson.
  • Fantastic Racism: He doesn't think Coulson is fit to run S.H.I.E.L.D. after being changed by the GH serum, citing that he used to be a better man. Coulson bluntly rebuffs this, saying Gonzales didn't know him then and doesn't now.
  • Handicapped Badass: Faces off against hundreds of HYDRA thugs while having a shattered leg.
  • Hazy Feel Turn: He was originally a loyal agent insisting that Bobbi fulfill the orders that Fury gave her to sink his ship (potentially killing hundreds of loyal agents in the process)... until Bobbi convinced him otherwise (causing him to become the leader of "Real" S.H.I.E.L.D).
  • Heel-Face Turn: Joins forces with Coulson after the man willingly turns himself in and makes a deal.
  • Hero Antagonist: He considers his own S.H.I.E.L.D. the real one and Coulson's as being under alien influence to build an army of enhanced humans. He's spent his time since the day S.H.I.E.L.D. fell rescuing other agents. As far as he's concerned, he's the Big Good and Coulson is a Sleeper Agent.
  • Hypocrite: His S.H.I.E.L.D. prides itself on transparency and democracy among its leaders, and blames the whole HYDRA incident on Fury's secret-keeping. Gonzales has shown that he resents not getting his way, as demonstrated when he's overruled on how to handle May, and is not above manipulating his fellow board members to achieve his own ends. His reaction to Coulson's knowledge of the Iliad's cargo also shows he has his own secrets. Both Hunter and Coulson call him on going straight to violence rather than trying to talk things out. It's fairly telling that, in every appearance, he provides an example of this behavior, if not several.
  • Kill Me Now or Forever Stay Your Hand: Pulls this tactic with Agent May prior to inviting her to take a seat on "real" S.H.I.E.L.D.'s board. She declines to take the shot, claiming that he wouldn't be so stupid as to hand her a loaded gun; however, Gonzales reveals that it actually was loaded.
  • Jerk with a Heart of Jerk: It seemed like he was having a Heel Realization when he put his dislike of Coulson aside so the two could coordinate a strike on a major HYDRA base. Turns out he only agreed to it because he was secretly hoping that Coulson and his team would die in the process, and even if they didn't he had plans to imprison the gifted people Coulson brought back.
  • Jerk with a Heart of Gold: Despite his Jerkass-ish behaviour, he does care about the people under his command and even his bias towards Coulson had some justification, and before Jiaying murdered him to provoke a war was ready to be at peace with the Inhumans.
  • Karmic Death: Averted. After showing extreme paranoia and insisting on preemptive actions be taken against the Inhumans, he insists on going to meet with Jiaying himself and brings her a family heirloom that was stolen by HYDRA as a peace token. He gets murdered by Jiaying who never wanted peace.
  • Misplaced Retribution:
    • He blames Fury for the fall of S.H.I.E.L.D., specifically bringing up that Fury was responsible for the inception of Project Insight, and tells Coulson as such to his face. Coulson counters that HYDRA was responsible. Gonzales consistently deflects whenever this is brought up. While he is right to an extent, in that Fury's suggestion was the opportunity HYDRA was waiting for, he's intent on blaming Fury and Coulson for his problems, even in the face of rational arguments to the contrary.
    • Blames Coulson for Hartley's death, despite the fact it was caused because people didn't follow his orders, and wouldn't have even been at risk if Gonzales hadn't withheld the Illiad's resources from him. He also blames Coulson for a number of things which were obviously outside his control or implying he intended for them to happen, such as Skye becoming enhanced.
  • Motive Decay: Originally he wanted to build a better S.H.I.E.L.D. that didn't suffer from the flaws of Fury's autocratic leadership, and thought (not unreasonably) that the GH Serum in Coulson had comprised him. Now he's obsessed with eliminating the potential threat of gifted people by putting them down, and he wants Coulson out of the picture because he's a threat to his leadership.
  • Never My Fault: Without question, he is the aggressor in this equation. Coulson didn't even know he was still alive until he had taken over the Playground. Yet whenever Coulson or his team act against him, he stubbornly insists that they're the ones responsible for the conflict.
  • Noble Bigot: Despite his mistrust against powered indiviuals he is still able to honestly negotiate peace and even sympathising with them on a personal level. Too bad Jiaying didn't appreciate it.
  • Not So Different: He believes that enhanced individuals - including advanced scientists - cannot be trusted with their own freedom. They have to be indexed, monitored, and "crossed off" if necessary. In other words, it's the same "gun to the head" style of management that was behind Project Insight, the very thing Gonzales complained about to Coulson in their first meeting.
  • Offscreen Moment of Awesome: "That man had an ax. Now I have it."
  • Pet the Dog: He gives Jiayang a sentimental heirloom relating to her daughter during their meeting.
  • Reasonable Authority Figure: Despite the flaws in his logic, he seems to be a fairly reasonable boss. He treats Hunter well despite kidnapping him, and insists Bobbi is still trustworthy despite Tomas raising concerns that she could have done more to stop Hunter's escape. Further shown when he makes an apparently genuine offer to May to act as Coulson's advocate on his board, accompanied by offering up his life if she really thinks it would be for the best. May assumes it's a trick and gives the gun back, but he then shows her it really was loaded.
  • Sharp-Dressed Man: Always wears a three-piece suit, even when he's commanding the Iliad.
  • Sore Loser: Major decisions are decided by a vote, and although he will still carry out the majority's will, he'll grumble about being outvoted.
  • Still the Leader: On the day S.H.I.E.L.D. fell, he asserted that he remained the commander of the aircraft carrier, Iliad, which formed the nucleus of his own S.H.I.E.L.D.
  • The Spymaster: His function to the "Real" S.H.I.E.L.D. is the same as Coulson and Fury for the old one, though he resents the secrecy and double-dealing that comes with the position.
  • Villain Has a Point: It's up for debate whether he's doing any better, but Gonzales does identify some legitimate flaws with Fury/Coulson's leadership, which both Hunter and Coulson acknowledge.
  • We Used to Be Friends: Has this attitude with Coulson, even though by his own admission they never met before "One Door Closes". Coulson also thinks highly of him, but calls Gonzales out on claiming to know him pre- or post-resurrection.
  • Wrong Genre Savvy: He suspects that Coulson's mind was corrupted by the Kree fluids that resurrected him, and takes Coulson sequestering Skye as evidence of him building an army of gifteds for some nefarious purpose. Bobbi has to correct him on the latter, not that he listens.
  • You're Insane!: On his dying breath he calls Jiaying crazy because she will get everyone killed by starting a war.

    Agent Anne Weaver 

Agent Anne Weaver

Portrayed by: Christine Adams

A S.H.I.E.L.D. agent and director of the S.H.I.E.L.D. Academy of Science and Technology.
  • Badass Teacher: Inevitable for being both SHIELD agent and SHIELD Academy director. See Mama Bear below for example.
  • Broken Pedestal: To Fitz and Simmons after she joins the "real" S.H.I.E.L.D.
  • The Bus Came Back: Despite her implied death in "Turn, Turn, Turn", she reappears — nearly a whole season later — in "Love in the Time of HYDRA", as one of the board members of the "real" S.H.I.E.L.D. Her unusually prolonged absence might be partly down to Christine Adams having a recurring role in the final season of The Mentalist, which ended a few weeks before that episode aired.
  • Celebrity Paradox: Christine Adams has previously appeared in Doctor Who, which is particularly pleasing since Fitz-Simmons apparently love that show.
  • Face-Heel Turn: In Season 2, she joins up with Robert Gonzales' faction of S.H.I.E.L.D., losing Fitz and Simmons' respect in the process.
  • Fantastic Racism: Developed a measure of this after HYDRA sent an "enhanced" fighter against her.
  • Mama Bear: On the day S.H.I.E.L.D. fell, she took on an enhanced HYDRA operative by herself to protect her students. According to Calderon, she was doing pretty well when he arrived with Quinjets to save them.
  • The Mentor: One of several mentors from the Academy for Fitz and Simmons.
  • Never Found the Body: "Turn, Turn, Turn" implies that she dies during the uprising, but "Love in the Time of HYDRA" reveals her to be alive, well, and one of the founding board members of the new, "real" S.H.I.E.L.D.
  • Reasonable Authority Figure: As the Academy director, she gives students a lot of freedom while at the same time keeping everyone safe.
  • What Happened to the Mouse?: She is last seen telling Simmons that she will know where to find her when her hiding place is discovered and breached by HYDRA agents. No mention of her fate is made after that. She survived and hooked up with a splinter cell of S.H.I.E.L.D. alongside Bobbi and Mack.

    Agent Isabelle Hartley 

Agent Isabelle Hartley

Portrayed by: Lucy Lawless

A longtime member of S.H.I.E.L.D. who is an experienced undercover operative. She has prior history with Coulson, and aides him in his efforts to rebuild the organization.
  • An Arm and a Leg: She grabs the original 084 with her bare hand in an attempt to use it against Creel, forcing it to be cut off to save her life. Not that it ultimately saves her.
  • Badass: On the day S.H.I.E.L.D fell, she took down legions of HYDRA goons with throwing knives and her bare hands.
  • Blood Knight: If you tell her that there are 14 decks of HYDRA goons between her and control of an aircraft carrier, her response will not be fear but excitement.
  • Canon Foreigner: She has no comic counterpart. (However, there is a minor character named Isabelle in the comics who was Victoria Hand's ex-girlfriend.)
  • Dead Star Walking: More proof that celebrities on this show have a high death rate.
  • Due to the Dead: In "Heavy is the Head", the military buries her with full honors.
  • Knife Nut: She always has a knife on her and is very adept at using it.
  • Minor Major Character: She dies in her first episode, but it turns out much later that she's quite crucial to the circumstances of Season 2 - she played a big part in liberating the Iliad, and during her time as The Mole she recruited her old friend (and Bobbi's ex-husband) Lance Hunter into her team for a time; this would have major consequences later on, with Hunter developing Undying Loyalty to Coulson and hampering the plans of Real S.H.I.E.L.D. massively.
  • Mauve Shirt: Creel kills her and Idaho by flipping their car. Only Hunter makes it out alive.
  • The Mole: Turns out she was part of the 'Real' S.H.I.E.L.D. faction led by Gonzales and a mole alongside Bobbi and Mack.
  • Take a Moment to Catch Your Death: Hartley's team seems to be in the clear, escaping from the military and Hunter having amputated her arm to save her from the 084's infection. Then they crash into Creel, killing both Hartley and Idaho.
  • We Hardly Knew Ye: Dies in her first episode.

    Agent Tomas Calderon 

Agent Tomas Calderon

Portrayed by: Kirk Acevedo

A subordinate agent to Robert Gonzales and a senior member of his "real" S.H.I.E.L.D..
  • The Dragon: He appears to be Gonzales' right-hand man.
  • Fantastic Racism: Like most in his organization, he has a rather large chip on his shoulder against Gifted individuals. He refers to the enhanced Weaver fought as a monster, and tries to kill Skye despite Bobbi ordering the use of ICERs to take her alive.
  • Hate Sink: Seems to serve the singular purpose of generating audience dislike for the 'real' S.H.I.E.L.D. compared to the more reasonable Gonzales and already likable Weaver.
  • Hot-Blooded: More passionate than the other leaders of his faction of S.H.I.E.L.D.
  • Impaled with Extreme Prejudice: Got impaled by a fast moving branch after Skye used her powers to defend herself.
  • Jerkass: Takes great pleasure at Bobbi's visible discomfort when Lance learns the truth about her, and shortly after accuses her of being a traitor for not stopping Lance.
  • Jerkass Has a Point: In regards to his accusation of Bobbi allowing Lance to escape; she did deliberately allow him to fight his way out and made no effort to subdue him, if only because she wasn't convinced he would succeed.
  • Laser-Guided Karma: Tried to shoot Skye dead and got skewered (non-fatally) for it.
  • Whatever Happened To The Mouse: Despite being noted to have survived the giant spike in his shoulder, Calderon vanishes from the plot following that incident.

    Agent Oliver 

Agent Oliver

Portrayed by: Mark Allen Stewart

Another subordinate to Gonzales and member of the "real" S.H.I.E.L.D. leadership.
  • Badass Beard: He's high-ranked and has some impressive facial hair to boot.
  • Flat Character: Not as developed as his peers, he's mostly there to fill in the leading board of "real" S.H.I.E.L.D.. What is known is that he's less harsh than Gonzales, Weaver and especially Calderon.
  • Reasonable Authority Figure: He (implicitly) outvoted Gonzales on the matter of letting May onto the board.
  • Taken for Granite: He and several other agents are killed when Jiaying traps them in a room and shatters a diviner-laced crystal inside.
  • We Hardly Knew Ye: He received very little characterization before Jiaying killed him.