Awesome / Hotel Hell

  • Ramsey gets one in the very first episode, tearing apart the snobby owner of Juniper Hill Inn for his condescending attitude and horribly misaligned priorities.
  • At the Four Seasons Inn, Gordon sees the big problem is the owner refusing to actually have contact with the guests and get their feedback, so he tricks him into a confrontation with every current guest plus a Hilton general manager he invited. It works perfectly, as the hotel is still open with great reviews.