Awesome / Hotel Hell

  • Ramsey gets one in the very first episode, tearing apart the snobby owner of Juniper Hill Inn for his condescending attitude and horribly misaligned priorities.
  • At the Four Seasons Inn, Gordon sees the big problem is the owner refusing to actually have contact with the guests and get their feedback, so he tricks him into a confrontation with every current guest plus a Hilton general manager he invited. It works perfectly, as the hotel is still open with great reviews.
  • Richard, stoner father of the Applegate River Lodge, actually built the lodge with his own hands. There's photos of him continuing to work even with a broken arm.
  • At the Calumet Inn, the overworked and underpaid general manager confronts the two irresponsible sisters who own the hotel when Chef Ramsay calls for a meeting of the entire hotel staff. The staff are all on edge, and when the sisters second guess the manager's commitment, she finally snaps and tears the sisters a new one, and finally storms out unwilling to take their lazy excuses anymore.
    • It becomes doubly awesome when Gordon, who recognized her excellent work ethic despite her situation offers her a chance to return to her job when the sisters are finally forced to admit that they needed to step down in order for the hotel to succeed. She accepts and is embraced by the staff upon her return, with the sisters turning over the keys to her.
  • At the dilapidated Brick Hotel, Gordon is horrified at the levels of bacteria present in his hotel room, and shares his discovery with a few guests who are ready to bolt for the door. Fed up, Gordon pulls the fire alarm and forces everyone outside where he forces the hotel's overbearing owner Virandar to confront her guests, who are all equally appalled at the unsanitary state of the building. It proves to be the wake-up call the stubborn Virandar needed to get the hotel the help it needed.