Gage, DeSoto, and Dixie are dealing with a car accident (the bill legalizing paramedics hadn't been signed yet, so any emergency involving injuries required picking up a nurse at Rampart to administer authorized medical help), Dixie is rendered unconscious, and despite orders from Dr. Brackett not to treat the patients, Gage instead says, "to hell with the orders", shuts off the BioPhone, and treats the victims anyway (including Dixie). Despite telling them that they did defy orders, Brackett does admit that they did a good job, and it's this incident that changes his tune about the paramedic program. (He had been against it at first, even though he did train the paramedics.)
During a night rescue, Gage and DeSoto rescue a victim who suffers a heart attack while they're in contact with Rampart. Brackett, now knowing that the patient's life is more important, orders the paramedics to defibrillate even though the bill hasn't been passed yet. Gage reluctantly does so, and the victim is revived after the second attempt.