In The New Normal, we see, in televised form, Ali Alder and Ryan Murphy's social commentary on the gay community at large, and, in Murphy's case, an outward reflection on his life. As such, the show can be perceived as a series of statements and abstractions concerning society at large.
The show's very existence
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Bryan and David
Camp Gay Brian and Straight Gay David are each a personification of the stereotypical gay male. As a couple, they are juxtaposed against one another as two sides of the same coin, both of which are to be taken as normal. Because they are the show's protagonists, they also serve as an embodiment of the show's message that, in addition to not being abnormal, a gay couple's use of surrogacy to become parents is becoming more mainstream.
Apart from being a single mom, Goldie represents the important role that straight allies can play in the lives of gay individuals and gay couples. She also gives the writers a chance to explore surrogacy, both in general and as it applies to gay couples who seek to have children.
Shania represents the younger and generally more gay-tolerant generation. As David and Bryan note, she is the ideal guinea pig for their parenthood rehearsal. Shania doesn't fit in at school, and she is bullied for it. In Bryan,Shania finds common ground and a friend. She may serve as an Audience Surrogate for bullied youth everywhere.