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%% * {{Anvilicious}}
* HarsherInHindsight: The death in prison of character Graciela Reyes, a troubled teen that Amy was trying to help, was a very sudden and unexpected shock: Amy arrives at the prison to talk to her, but is instead handed her personal effects, just as she receives the phone call to tell her Graciela is dead. She stammers the words: "That can't be how this story ends". Tara Correa [=McMullen=], the actress who played Graciela, was randomly shot dead in the crossfire of a gang fight, six months after the episode aired.
%% * JerkassWoobie:
%% ** Gillian
%% ** The people in juvenile court
%% ** the parents and children Maxine works with
%% ** Maxine
%% * TheWoobie: Amy, more often than not.